Above and beyond, thank you!

Norway | Jul 19 - Jul 27, 2024

Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! They were able to find us a hotel in Amsterdam at a lower price, notify our hotel in Oslo that we would be missing the first night and arriving very late the next day, as well as direct us to places to purchase clothing. They also switched the dates of our reservations for a kayak trip when we noticed that it was going to rain that day. Can't say thank you enough to them for their on-the-spot support! Highly recommend KimKim to any travelers, they are very professional and kind :)