Tiago was a great specialist and very active support during the trip
Portugal
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Jan 9 - Jan 22, 2025
Tiago was a great specialist. He set up the Azores trip perfectly. Although the weather (January is an iffy proposition) was not cooperating for some of the days, Tiago continued to check in with suggestions. Most importantly when the car rental agency was having system issues, Tiago was available immediately by phone and follow-up to provide additional support and help take corrective actions. As we consider additional trips to Portugal I would absolutely engage Tiago again.
Hotel Reviews
Very nice room - more like a pension with kitchen and multiple floors. Staff was very helpful. However the breakfast was very minimal (nothing hot) and continued to present the same leftover meat and cheese plate each of the 3 days.
Nice hotel. Very hard beds. A little too big to handle breakfast comfortably. The wait to get coffee from their machines was five minutes at times - since they offer no coffee urn.
Great hotel and very attentive staff. Addressed a room issue immediately. Excellent breakfast. Good comfortable beds. The wellness center had excellent staff. Having direct garden access and hot pools was great (although the main pool was under maintenance). The actual garden is stunning (it is public but the hotel is right there). Was not as impressed with the main restaurant for evening dinner - food was just ok and a little expensive.
