Amazing family trip!
France | Jul 8 - Jul 21, 2024

Crystal
Crystal B.
Canada | Reviewed on Jul 22, 2024

I cannot say enough about the exceptional service provided by Kimkim Travel Agency for our recent family trip to France. From the initial stages of planning, they went above and beyond to factor in our specific needs, wants, and the ages of our children. The customized itinerary was perfect, ensuring we had a balance of activities that catered to everyone's interests.

One aspect that truly stood out was the dedicated support we received while in France. Despite minor hiccups that occurred during our trip, Kimkim was there every step of the way to provide assistance promptly and efficiently, giving us peace of mind knowing we were in good hands.

The only slight concern I had throughout the process was that we were initially informed that we would receive our vouchers and final travel guide two months in advance. However, these documents were provided closer to one month before our departure date. While this caused a brief moment of worry, it did not detract from the overall positive experience we had with Kimkim.

Looking back at our amazing adventure in France, we would not hesitate to use Kimkim again for our future travels. Their attention to detail, personalized approach, and excellent on-ground support truly set them apart as a top-notch travel agency. Highly recommended! ✈️🌍 #KimkimTravel #FranceExploration

Hotel Reviews
HΓ΄tel Apollinaire
Nice

Beautiful hotel, exceptional service!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Paris CDG Airport & Convention
Roissy-en-France

The hotel smells like an old bus, the food at the buffet was not great. Everything felt grimy and dirty. Would not stay again. The one positive was that there were many activities for children to play in the lobby to keep busy giving you our way from the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carlton Lyon - MGallery Hotel Collection
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Escaletto
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Bastille Marais Paris
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Treasure Hunt at the Louvre
Treasure Hunt at the Louvre
Paris

This activity was a family highlight of the trip. Our tour guides catered to our children's interests and it was still highly informative and interesting for the parents. 10 out of 10 would recommend.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-SaΓ΄ne | Replied on Jul 22, 2024
Bonjour Crystal,
Merci beaucoup for your kind review, we are happy to read you and your family had a great trip to France!
I am glad to read your review about the hotels and tour, especially that you and your kids enjoyed the Treasure Hunt at the Louvre! :)
Thanks for sharing your feedback about the travel documents, I understand travelers prefer to receive them early.
Regarding the hotel in CDG, I was sorry to read your feedback about it. This type of feedback is very important to us to make...
Read more

Bonjour Crystal,
Merci beaucoup for your kind review, we are happy to read you and your family had a great trip to France!
I am glad to read your review about the hotels and tour, especially that you and your kids enjoyed the Treasure Hunt at the Louvre! :)
Thanks for sharing your feedback about the travel documents, I understand travelers prefer to receive them early.
Regarding the hotel in CDG, I was sorry to read your feedback about it. This type of feedback is very important to us to make sure all the services and hotels meet our travelers' expectations.
I hope you arrived home safely with many memories of your French adventure!
I wish you all the best in your future travels,
Mathilde