Fantastic trip to Germany, Austria, and the Czech Republic
Austria
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Aug 21 - Aug 29, 2024
This was our first time working with Kimkim. We worked with Mathilde and she did a fantastic job planning this trip for us! We decided to take this trip about a month before the travel date. Mathilde understood the essence of the timing and was extremely responsive and made herself available frequently so we could plan the trip details quickly. The purpose of our trip was to attend a concert in Vienna (Coldplay yay!) and she seamlessly planned our trip around the concert so we could utilize our time effectively to explore the cities as well. She also gave us useful insights on the concert which helped us use our time effectively and that increased our excitement for the concert! During the planning calls, we informed Mathilde that we like to explore cities on our own. She was very responsive and personalized the itinerary further to suit our needs by making a list of attractions we could see at our own pace. The recommendations for each city were excellent!
All the hotels were fantastic and centrally located making it easy to get to the main sights. The breakfast at all the hotels was scrumptious!
The airport transportation was punctual and the providers were excellent. It made airport transfers in a couple of cities very seamless. All the train bookings were handled well and our travel was seamless thanks to all the bookings. We had to reach out to the emergency helpline as we missed a train in Munich (since we couldn't follow the German announcement about a change in platforms at the last minute :( ). The support team was super prompt in getting back to us and checked in on us to ensure we were able to resolve it and get on the next train to our destination. Thank you!
Mathilde personalized the day trips to our preferences and we absolutely loved them. Kimkim's local partners who conducted the day trips were punctual and the guides enthusiastically shared information throughout the trip. It was fun to interact with them and learn about the region. The conversations with the guides made the day trip fun and memorable.
Overall, we absolutely loved working with Kimkim, especially Mathilde. She helped us make the most out of our trip so we could enjoy our concert and also travel around and take in the sights. We also appreciated that Mathilde checked in on us regularly during the trip. Truly a fantastic trip! Definitely look forward to planning the next trip with her soon!
Hotel Reviews
Clean and comfortable hotel. Breakfast was excellent!
Excellent luxury hotel. Located at the end of a quiet street. Loved it. Excellent on-site restaurant with the best views of Prague.
Activity Reviews
Guide was excellent. Was punctual and very fun to speak with. Highly recommend.
The transport was excellent. The driver was very punctual and the car was comfortable and impeccable. Made the journey very enjoyable. The personalized walking tour in Cesky Krumlov was awesome! The guide shared a lot of insights and booked lunch at a very nice traditional Czech restaurant. She also walked us through the lesser known streets in town which was excellent. Excellent guide, highly recommend working with her.
Very responsive suport. They gave us suggestions to resolve the issue when we missed our train and checked in on us to ensure we got on the next train to our destination.
Hello Abhijit and Ashwini,
Thank you so much for taking the time to write this amazing review. It was a real pleasure to organize this trip for you. I'm happy you enjoyed all the cities and hotels and we could make your trip for Coldplay concert and through Eastern Europe memorable! :D
I wish you all the best and I look forward to hearing from you about your future trips to Europe!
Mathilde