Responsive!
Norway
|
Dec 20 - Dec 29, 2024
B
ben z.
San Jose, CA
| Reviewed on Jan 03, 2025
There were a few hiccups (not KimKim's fault), and it was great that KimKim was so responsive and able to help us with rebooking/refunds where required
Activity Review
Northern Lights Hunt by Minibus with Photographer & Campfire Dinner
Tromsø
We got a perfectly clear night, and a bright aurora! Mickey was great!
Quality of Experience
Food
It was a very good backpacking meal, but still a backpacking meal. Personally I thought it was great but I can see some people not enjoying it
Guides, Drivers and Staff
Enthusiasm!
Transport
Comfortable
Kadri Talvik
Local specialist in Norway
| Replied on Jan 06, 2025
Hi, Ben!
Thank you for your review! We're glad to hear that, despite the hiccups, you had a positive experience with KimKim. Our team strives to provide responsive and helpful support, and we're happy we could assist with rebooking and refunds. If you ever need anything else in the future, don't hesitate to reach out! Safe travels!
Best regards,
Kadri