Kimkim Trip Reviews for England

4.9
Based on 80 ratings
Read 80 verified reviews by travelers who booked their trip to England on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

First time using KimKim
England | Apr 4 - Apr 12, 2025

M
Mary M.
Atlanta, GA | Reviewed on Apr 13, 2025
My husband and I are new to using a travel agent. We are used to doing it by ourselves, but we are getting older. Alexandra was very helpful and flexible throughout the entire process and helped us maneuver when we added our daughter to the trip. I would’ve preferred a little bit more transparency about the breakdown in cost. What was your commission rate? Is breakfast always included? Are the tips included or not? Didn’t want to double pay. It’s hard to optimize the price of the trip not... Read more

My husband and I are new to using a travel agent. We are used to doing it by ourselves, but we are getting older. Alexandra was very helpful and flexible throughout the entire process and helped us maneuver when we added our daughter to the trip. I would’ve preferred a little bit more transparency about the breakdown in cost. What was your commission rate? Is breakfast always included? Are the tips included or not? Didn’t want to double pay. It’s hard to optimize the price of the trip not knowing where you can improve on pricing. Having used KimKim for the first time, I’ll probably have better questions next time.

Dillon was our tour guide in the Cotswold’s However he was from Wales and I would’ve preferred more local information and history. He was more or less a driver for us for the day as opposed to a guide. He wanted to accommodate us where we wanted to go, but in a lot of cases, we didn’t know where to go.

Alex was very timely in all our transports. We were going to use him on our last free day to give him the business but he said it was going to be $60 an hour for his services plus waiting and an Uber we found out and used was $14. Could that have been an option for us through our entire trip?

The hotels were just as I asked for. Thank you.

Hotel Review
The Clermont London, Charing Cross
London

Very centrally located. Iconic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

Could we have booked this ourselves? They were all over the place. That type of information would’ve been helpful.

Bridgerton Walking Tour
Bridgerton Walking Tour
England

He was a bit of a curmudgeon. Maybe he did this tour too many times and he was over it. The tour was not 2 1/2 hours but two hours. He wanted to stick completely to the Bridgerton highlights and no other questions were welcome. He didn’t seem too happy when he was touring us around

Quality of Experience
Guides, Drivers and Staff
Shakespeare's Stratford and Cotswolds Private Tour
Shakespeare's Stratford and Cotswolds Private Tour
England

See my comments

Local specialist: Aleksandra Shebaltseva

Great Experience with KimKim
England | Mar 22 - Mar 31, 2025

Tina
Tina T.
Ashburn, VA | Reviewed on Apr 06, 2025
This was our first experience with KimKim. We worked with Marianna for months planning our trip to Europe. We ended up going only to Italy. Marianna was very responsive every time we had questions or wanted to make changes. She helped us secure private and semi private tours that were absolutely perfect. The guides were knowledgeable and helpful. Allessandro was our guide for the Vatican tour and he was outstanding. Raphaella was also wonderful for our tour through Tuscany. Brenda was... Read more

This was our first experience with KimKim. We worked with Marianna for months planning our trip to Europe. We ended up going only to Italy. Marianna was very responsive every time we had questions or wanted to make changes. She helped us secure private and semi private tours that were absolutely perfect. The guides were knowledgeable and helpful. Allessandro was our guide for the Vatican tour and he was outstanding. Raphaella was also wonderful for our tour through Tuscany. Brenda was our tour guide for the Uffizi, while Ishmael took us on a walking tour of Florence. Both were so knowledgeable and kind. Our evening golf cart tour was great and really hit the highlights of Rome.

In addition to the tours, all our train tickets were perfect and ground transportation companies were on time and most pleasant.

Activity Reviews
Vatican, Sistine Chapel & St. Peter's Skip-the-Line Tour
Vatican, Sistine Chapel & St. Peter's Skip-the-Line Tour
Rome

Alessandro was our tour guide for this activity. It was the most important thing to us on our trip to Italy. We could not have asked for a more informative, enjoyable, organized tour guide. He created this tour so that we felt like we almost had the Vatican to ourselves. He had visual guides with his iPad that really explained what we were seeing and the history behind all. His English was perfect - he was just amazing!

Quality of Experience
Alessandro!
Guides, Drivers and Staff
Alessandro!
Transport
Florence Walking Tour City Highlights with David & Duomo | Semi-Private
Florence Walking Tour City Highlights with David & Duomo | Semi-Private
Florence

This was a great tour and tour guide. Our only comment was that it was about 3-4 hours long without any breaks. For example, when walking through the market area, it would have been great to have some time to explore there instead of stopping at so many sites that were somewhat forgettable.

Quality of Experience
Guides, Drivers and Staff
Transport
Siena & San Gimignano Day Trip with Lunch & Wine
Siena & San Gimignano Day Trip with Lunch & Wine
Florence

We didn't realize we would have a driver and tour guide. This was so helpful because parking was difficult and it really helped our guide, Raphaella, to be able to concentrate on the tour itself.

Quality of Experience
Guides, Drivers and Staff
Transport
Masterpieces of the Renaissance: Uffizi Gallery Tour | Semi-Private
Masterpieces of the Renaissance: Uffizi Gallery Tour | Semi-Private
Florence

Brenda was wonderful, informative and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Rome
Welcome to Rome
Rome

Our guide was not waiting for us in the airport but I guess waiting until we were actually done and instead trying to connect via the What's App. It was right as we came into Rome and created a bit of stress thinking he/she forgot us. If he would have at least been waiting in the airport with a sign with our name, it would have been appreciated, but instead he was waiting in his car and we worried that we had been forgotten. In addition, our understanding was that the driver would give us a bit of history and overview of Rome. Unfortunately, he did not speak really any English. This was the only part of the trip that was disappointing.

Quality of Experience
Guides, Drivers and Staff
Transport
He/She really should have at least been waiting for us in the airport with a sign with our name. It took at least 10 minutes or longer until we finally made a connection with him via What's App., and he spoke very little English. It was hard to communicate with him, but he was kind.
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer in Rome
Private transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
England
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Apr 07, 2025

Hi Tina,

I’m so glad to hear you enjoyed your trip to Italy! I’m thrilled that you had the chance to fully experience the Vatican—as it truly was one of the highlights. I’m also happy to hear that all the guides were knowledgeable. Thank you so much for your detailed feedback! We’ll definitely take your comments into consideration as they help us continually improve and offer the best service to our clients.

I look forward to working with you again, whether in Italy or another destination! 😊

Jim and I are very grateful for the help Jane...
England | Mar 21 - Mar 27, 2025

Jessica
Jessica R.
Ashburn, VA | Reviewed on Apr 01, 2025
Jim and I are very grateful for the help Jane provided in putting together our holiday to London with our 11 yr old grandson, Fort.
We had a terrific experience. Regret we lost our first day, but know it was no one’s fault due to a fire at Heathrow. It took Jim until 3am that Thursday night to obtain flight verification to London and it ended up being by was of Frankfort Germany on Lufthansa. What a story!! We arrived in London the next day- mid morning.
Our guided tours to Royal London and...
Read more

Jim and I are very grateful for the help Jane provided in putting together our holiday to London with our 11 yr old grandson, Fort.
We had a terrific experience. Regret we lost our first day, but know it was no one’s fault due to a fire at Heathrow. It took Jim until 3am that Thursday night to obtain flight verification to London and it ended up being by was of Frankfort Germany on Lufthansa. What a story!! We arrived in London the next day- mid morning.
Our guided tours to Royal London and Beatles Walking tour were exceptional. How amazing we ended up one on one with our guides. Fort loved both tours and enjoyed interacting with both men.

In retrospect, we probably had too much scheduled as we didn’t make it to a couple of places. But, everything we did was terrific AND only makes us and Fort want to return!!

Jim loved the Beatles tour… we all enjoyed it, but he loved it!! Loved Westminster Abbey. Cutty Sark was a huge hit and Greenwich was so interesting. We all loved Churchill Bunker- Jim and Fort stuck together to take it all in. Again, a great success.
Weather amazing- only rained when we were on train to Windsor- we were lucky! We actually headed to Windsor as soon as we got into our hotel. It didn’t give us a full day and we exited with guides…asking questions the whole way. It was still wonderful. The doll house will have to wait!! So proud we successfully navigated metro and train to get there!! We walked 10-12,000 steps daily…so we certainly saw and experienced a lot!!
Hotel was quite nice- accommodating, comfortable, good breakfast…lovely dining area.
(I know I’ve left out something…- forgive me if I did!!)
Thanks to Jane for her patience with us. We tried to make it perfect…and we we’ll say it was awfully close to it!!

Many thanks-

Jessica/ Jim Robinson

Hotel Review
The Clermont London, Charing Cross
London

Comfortable. Professional, clean, quiet, nice dining area, concierge was helpful-

Authenticity & Character
Beautiful diningroom, tall ceilings, beautiful staircase
Location
Great central location
Staff
Concierge was very helpful-
Cleanliness & Comfort
Activity Review
Best of Royal London - including Tower of London and Changing of the Guard
Best of Royal London - including Tower of London and Changing of the Guard
London

Lee Emmerson was a terrific guide- excellent tour…grandson really enjoyed being with him/

Quality of Experience
Guides, Drivers and Staff
We were fortunate to have our guides to ourselves…
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Apr 08, 2025

Hi Jessica, Jim & Fort

Thank you for taking the time to review your wonderful trip with us. It was a pleasure working with you all and we are delighted that despite your delay you made the most of your awesome trip.

Should you ever need us in the future then we would love to work with you again.

All the best, Jane & The Team

A Perfect 2 Week Tour of England
England | Mar 13 - Mar 28, 2025

Samuel
Samuel B.
Chelmsford, MA | Reviewed on Mar 31, 2025
When I first approached Tetiana with the rough concept of what we wanted to accomplish on the trip, she immediately got to work constructing a plan. We essentially wanted a 2 week trip of England that mostly avoided London and took us to as many of the places that we specifically wanted to see as possible. We would not do any driving and wanted all of the connections to be easy. Within a short time, she created a reasonable initial framework and worked with me to adjust a few things. We... Read more

When I first approached Tetiana with the rough concept of what we wanted to accomplish on the trip, she immediately got to work constructing a plan. We essentially wanted a 2 week trip of England that mostly avoided London and took us to as many of the places that we specifically wanted to see as possible. We would not do any driving and wanted all of the connections to be easy. Within a short time, she created a reasonable initial framework and worked with me to adjust a few things. We ended up with a masterful plan that combined train trips, private tours and transfers, and small group tours.

In execution, the plan worked perfectly. Our strongest indicator of the quality of the plan was the stunned reaction of British folks we met along the way to the breadth of what we had seen and done in just 2 weeks.

Hotel Reviews
Amano Covent Garden
London

The hotel was well located near Covent Garden and the theater district and the breakfast buffet was good. Beyond that, I cannot recommend it. The room furnishings were excessively spare. There was no surface designed to house a suitcase. I had to push together the only two chairs in the room to house one bag, and put our other bag on a small cocktail table. Simply inexcusable.

Authenticity & Character
Location
Near Covent Garden
Cleanliness & Comfort
A place to put your luggage!!
Clayton Hotel Cambridge
Cambridge

The Clayton Hotel was comfortable and just a couple of hundred feet from the train station. Dinner and the breakfast buffet were fine.

Authenticity & Character
Location
Very close to the Cambridge Railway Station
Cleanliness & Comfort
Hotel Indigo Bath
Bath

The Indigo is a quirky reuse of a series of historical buildings located in a place that’s within convenient walking distance of Bath’s major attractions. The hotel and room itself have more of a B&B feel than that of a hotel. That’s both good and bad. It gives the place a more unusual feel, but also a less comfortable one. The hotel was generous with complementary wine and soft drinks in the room. Supposedly, the buildings are connected at the garden level, but we were told that this route was not available. As a result, we had to put on jackets and walk around the block outside to get to the breakfast buffet. This annoyance alone prevents me from giving an overall score higher than 3.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean, not so comfortable
The Grand, York
North Yorkshire

The Grand is a wonderful, traditional hotel with old world charm and great service by an attentive staff. An added bonus is its proximity to the York railway station, tour bus pickup points, and the York Minster. Each are within 5 minutes walk. Together with the fine included breakfast, this all makes the Grand the nicest hotel we have visited in quite a while.

Authenticity & Character
Wonderful traditional atmosphere
Location
York railway station, tour bus pickup points, and the York Minster. Each are within 5 minutes walk.
Staff
Cleanliness & Comfort
Courtyard by Marriott Oxford City Centre
Oxford

I really wanted to like this hotel. A front desk manager spent more than 30 minutes helping me to get the tv working properly. But I can’t recommend this hotel because the room and bathroom are so very TINY. As I write this review, I am at sea on a cruise and staying in a basic stateroom whose size exceeds the Courtyard’s by a considerable degree. There was no convenient place to put luggage or to unpack. Marriott price for a Motel 6 room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but uncomfortably small room
Activity Reviews
Yorkshire: All the Creatures Great and Small Mini-Coach Tour
Yorkshire: All the Creatures Great and Small Mini-Coach Tour
York

We were very fortunate to arrive in Grassington (Darrowby) on a day when the town was dressed for filming!

Quality of Experience
Guides, Drivers and Staff
Transport
Moors, Whitby & The Yorkshire Steam Railway Day Trip from York
Moors, Whitby & The Yorkshire Steam Railway Day Trip from York
York

We were the only 2 passengers on a 16 person tour bus! Our driver/guide was great. Whitby as a very interesting town.

Quality of Experience
Guides, Drivers and Staff
Transport
One Day Trip Canterbury & Dover Cliffs
One Day Trip Canterbury & Dover Cliffs
England
Guides, Drivers and Staff
Transport
Tour to Cambridge from London
Tour to Cambridge from London
London
Quality of Experience
Guides, Drivers and Staff
Transport
Shakespeare's Stratford and Cotswolds
Shakespeare's Stratford and Cotswolds
England

Steve was a friendly and fun guy and we enjoyed our time with him.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Wells and Cheddar Gorge Trip from Bath
Private Wells and Cheddar Gorge Trip from Bath
Bath

We enjoyed the tour very much

Quality of Experience
Guides, Drivers and Staff
Transport
Bridgerton Walking Tour
Bridgerton Walking Tour
England

Our guide from the city really knew his stuff about Bridgerton and covered a tremendous number of sites in just two hours. He was not excessively friendly.

Quality of Experience
Guides, Drivers and Staff
Full Day Private Tour in Winchester
Full Day Private Tour in Winchester
England

Andy was a great guy with whom to spend a couple of days.

Quality of Experience
Guides, Drivers and Staff
Transport
Jurassic Coast
Jurassic Coast
England

Once again, Andy was a great companion and guide, but our feeling was that the sites within the range and itinerary of this tour were not as generally interesting as the rest of our tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Apr 04, 2025
Dear Samuel, Thank you so much for your kind words! It was an absolute pleasure working with you to bring your vision for this trip to life. From the very start, I could tell this journey was going to be something truly special, and I loved every step of the process—piecing together an itinerary that not only covered all your must-sees but also ensured a seamless and stress-free experience. Hearing that everything worked out so perfectly brings me so much joy! Your enthusiasm, curiosity,... Read more

Dear Samuel,

Thank you so much for your kind words! It was an absolute pleasure working with you to bring your vision for this trip to life. From the very start, I could tell this journey was going to be something truly special, and I loved every step of the process—piecing together an itinerary that not only covered all your must-sees but also ensured a seamless and stress-free experience.

Hearing that everything worked out so perfectly brings me so much joy! Your enthusiasm, curiosity, and sense of adventure made this such a rewarding trip to plan. I’m truly grateful to have been part of it and I hope our paths cross again for another incredible journey in the future!

Warmest regards,
Tetiana

Turnkey London Adventure
England | Feb 13 - Feb 17, 2025

Christie
Christie B.
Manchester, CT | Reviewed on Feb 24, 2025
Our family of 4 had a turnkey five day adventure to England with the expert planning of Kate! We saw all the sites including the London Tower, London Eye, Windsor, Buckingham Palace, the Borough Market, Warner Brother studios and even snuck in seeing the musical Wicked. Our accommodations were lovely! Read more

Our family of 4 had a turnkey five day adventure to England with the expert planning of Kate! We saw all the sites including the London Tower, London Eye, Windsor, Buckingham Palace, the Borough Market, Warner Brother studios and even snuck in seeing the musical Wicked. Our accommodations were lovely!

Hotel Review
Royal Lancaster Hotel
London

Just fabulous! The service was 5 star, the breakfast was gourmet and our adjoining rooms were perfect for our family of 4.

Authenticity & Character
Location
Beautiful neighborhood tucked away.
Staff
Cleanliness & Comfort
Activity Review
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

We LOVED our walking tour and were so grateful we were able to learn inside tips and see the changing of the guard up close!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Feb 24, 2025
Thank you so much for the wonderful review! It was truly my pleasure to help you and your family create such an unforgettable adventure in England. I’m so happy to hear that you enjoyed all the amazing sights and experiences, from the Tower of London to seeing *Wicked*. It warms my heart that you were pleased with your accommodations at the Royal Lancaster Hotel — it’s such a lovely place for a family stay! I’m also thrilled that you enjoyed the Royal London Tour and were able to get up... Read more

Thank you so much for the wonderful review! It was truly my pleasure to help you and your family create such an unforgettable adventure in England. I’m so happy to hear that you enjoyed all the amazing sights and experiences, from the Tower of London to seeing *Wicked*. It warms my heart that you were pleased with your accommodations at the Royal Lancaster Hotel — it’s such a lovely place for a family stay!

I’m also thrilled that you enjoyed the Royal London Tour and were able to get up close to the Changing of the Guard — those special moments are always so memorable. Delianne, your guide, sends her best wishes and says it was such a pleasure to meet you!

Thank you again for your kind words; it was truly a joy to work with you!

Warmest regards,
Kate

Winter family trip to London & Amsterdam
England | Dec 25 - Jan 1, 2025

J
Jean Y.
Los Angeles, CA | Reviewed on Feb 04, 2025
The tours, attractions, and accommodations that Aleksandra helped us plan were all fabulous. In London, we particularly enjoyed the guided tour of Westminster Abbey, the high tea, and day trip to Oxford. Transportation to Amsterdam (as well as all transfers) went without a hitch. During the one hiccup in Amsterdam, where we went to the wrong location for our canal boat tour, Aleksandra responded immediately and helped us in the moment. It was truly a wonderful and memorable family trip! Read more

The tours, attractions, and accommodations that Aleksandra helped us plan were all fabulous. In London, we particularly enjoyed the guided tour of Westminster Abbey, the high tea, and day trip to Oxford. Transportation to Amsterdam (as well as all transfers) went without a hitch. During the one hiccup in Amsterdam, where we went to the wrong location for our canal boat tour, Aleksandra responded immediately and helped us in the moment. It was truly a wonderful and memorable family trip!

Hotel Reviews
The Athenaeum Hotel & Residences
London

The Athenaeum was a great location for visiting tourist sites, though at night the traffic noises were a bit loud. The food at the restaurant was particularly good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pulitzer Amsterdam
Amsterdam

Beautiful hotel with exceptional service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Feb 07, 2025

Dear Jean,
Thank you so much for your kind words! I’m absolutely delighted to hear that you and your family had a wonderful trip. It was truly a pleasure assisting you in planning your journey, and it’s fantastic to know that you enjoyed all activities.
Wishing you many more amazing adventures in the future, and I’d love to help plan your next trip whenever you’re ready!
Warmly,
Aleksandra

Olga was great! Very knowledgeable and d ple...
England | Feb 1 - Feb 1, 2025

R
RJ B.
Seattle, WA | Reviewed on Feb 02, 2025

Olga was great! Very knowledgeable and d pleasant!

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Feb 02, 2025

Thank you so much for your feedback! I’m delighted to hear that you had a great experience in London with Olga. I’ll be sure to pass along your kind words to her!
Warmly,
Aleksandra

Olga and Roman, tour of London and Windsor castle
England | Feb 1 - Feb 1, 2025

K
Ken & Marilyn O.
Canada | Reviewed on Feb 01, 2025
Olga was amazing, very informative, easy to understand. We thoroughly enjoyed our day with her
Roman was an excellent driver, very helpful with getting in and out of the van
Read more

Olga was amazing, very informative, easy to understand. We thoroughly enjoyed our day with her
Roman was an excellent driver, very helpful with getting in and out of the van

Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

The tour was informative and hit all the important and interesting spots

Quality of Experience
Very nice, courteous tour guides. Easy to understand. Kept the points interesting and very informative. Answered all our questions
Guides, Drivers and Staff
Excellent interaction a with all the people in the tour
Transport
Windsor Castle Day Trip from London
Windsor Castle Day Trip from London
England

Loved seeing the castle, the grounds and the chapel

Quality of Experience
Appreciated the wealth of information given.
Guides, Drivers and Staff
Olga was very organized and helpful
Transport
The transport was a little hard for some of our passengers to get in and out of the vehicle
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Feb 02, 2025

Dear Ken & Marilyn,

Thank you so much for your wonderful feedback! I’m delighted to hear that you had such a fantastic experience exploring London and Windsor Castle with Olga and Roman. It’s great to know they made your tour both informative and enjoyable.

I’ll be sure to pass along your kind words—they will truly appreciate them! If there’s anything else I can assist you with, please don’t hesitate to reach out.

Wishing you many more amazing travels!

Best regards,
Aleksandra

England trip - history, castles, churches, a Manor, Roman Baths, pubs & beer!
England | Sep 24 - Oct 3, 2024

M
Mildred H.
Denton, TX | Reviewed on Jan 05, 2025
We had a great trip & visited York, Bath, Castle Comb & Oxford. Our travel specialist did a great job with a very short notice on putting the trip together! We had done some planning, but were not able to give the go ahead until a week or so before departure. Katerina worked very hard getting it all put together for us. All of the tours & drivers worked out well. We had some private drivers to see Stonehenge, Wells, Blenheim Palace, Warwick Castle, Windsor Castle & Stratford Upon Avon. ... Read more

We had a great trip & visited York, Bath, Castle Comb & Oxford. Our travel specialist did a great job with a very short notice on putting the trip together! We had done some planning, but were not able to give the go ahead until a week or so before departure. Katerina worked very hard getting it all put together for us. All of the tours & drivers worked out well. We had some private drivers to see Stonehenge, Wells, Blenheim Palace, Warwick Castle, Windsor Castle & Stratford Upon Avon. Our favorite place was The Manor hotel in Castle Comb! What a great property! We also really enjoyed the Gainsborough Bath Spa hotel in Bath. All of the places we stayed were unique & enjoyable. We would definitely use KimKim again & highly recommend Kateryna!

Hotel Reviews
The Manor House
Castle Combe

The Manor House was just beautiful. So quaint on the inside with the different rooms. Our room was down the road & just lovely with so many amenities. The bathroom was amazing with the relaxing tub with a TV & the multi-jet shower. We were unable to see the grounds due to the weather, but they looked really nice. The bed was a little on the hard side, but comfortable otherwise. We would definitely come here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Gainsborough Bath Spa
Bath

This was probably the favorite hotel of our trip as the room was very comfortable with a great bed & amenities. Enjoyed having the spa features!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jan 06, 2025
Thank you so much, Mildred, for your kind words and for taking the time to share your experience! It truly warms my heart to know that you had such a wonderful trip and that everything worked out well, even with the short notice. I’m thrilled that you enjoyed the carefully planned itinerary, from the historical sites to the stunning hotels, and that The Manor House and The Gainsborough Bath Spa became such memorable highlights of your journey. It was an absolute pleasure to work with you to... Read more

Thank you so much, Mildred, for your kind words and for taking the time to share your experience! It truly warms my heart to know that you had such a wonderful trip and that everything worked out well, even with the short notice. I’m thrilled that you enjoyed the carefully planned itinerary, from the historical sites to the stunning hotels, and that The Manor House and The Gainsborough Bath Spa became such memorable highlights of your journey.

It was an absolute pleasure to work with you to create this adventure, and I’m so happy to hear it brought you so many unforgettable memories. Your feedback about the hotels and tours means so much, and I’ll be sure to keep it in mind for future travelers.

Thank you again for your trust and recommendation!

Warm wishes,
Kate

Our trip was incredible Alexandra was so resp...
England | Nov 16 - Nov 30, 2024

Caroline
Caroline M.
Atlanta, GA | Reviewed on Dec 01, 2024

Our trip was incredible Alexandra was so responsive whenever we needed help or had questions. The hotels and tours were also exceptional.

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Dec 03, 2024

Dear Caroline,
Thank you so much for your kind words! I’m thrilled to hear that your trip was incredible and I could help make your journey memorable. If you ever need help planning another adventure, I’d be delighted to assist you again!

Warmly,
Aleksandra

Glen was amazing for our London tour. He was ...
England | Oct 29 - Nov 5, 2024

E
Elaine R.
Denver, CO | Reviewed on Nov 07, 2024
Glen was amazing for our London tour. He was very knowable on all the sites. He was able to work in some stops we requested. Our accommodations at the Henri were great. Our second guide Tanya was great. We drove a lot to different sites. She was also knowledgeable of the places we visited. We didn’t like The Pig. Our room was four flights of stairs and very dark. The room was very small and also dark. We changed hotels to the Falstaff it was great. Our last 2 nights were at hotel The Star. It... Read more

Glen was amazing for our London tour. He was very knowable on all the sites. He was able to work in some stops we requested. Our accommodations at the Henri were great. Our second guide Tanya was great. We drove a lot to different sites. She was also knowledgeable of the places we visited. We didn’t like The Pig. Our room was four flights of stairs and very dark. The room was very small and also dark. We changed hotels to the Falstaff it was great. Our last 2 nights were at hotel The Star. It was very nice most of the restaurants were good. We would of liked a little time to site see shops were we stopped. As it was time change it dark at 4ish we didn’t like going out after dark. Transportation to and from the airport was fine.

Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Nov 18, 2024
Hi Elaine, Thank you so much for taking the time to provide feedback on your trip. It is great to hear that you enjoyed your time with both guides. We were sorry to hear of your experience at your second hotel, so that is good to hear the alternative hotel we changed you to for the second night here worked well. It was such a pleasure working with you all to create this journey and I hope we may get the opportunity to do so again in the future. If you ever fancy exploring more of the UK,... Read more

Hi Elaine,

Thank you so much for taking the time to provide feedback on your trip. It is great to hear that you enjoyed your time with both guides. We were sorry to hear of your experience at your second hotel, so that is good to hear the alternative hotel we changed you to for the second night here worked well.

It was such a pleasure working with you all to create this journey and I hope we may get the opportunity to do so again in the future. If you ever fancy exploring more of the UK, Ireland or France please do get in touch as I would love to hear from you and together plan your next adventure.

Warm wishes,

Eleanor

The Best
England | Oct 15 - Oct 26, 2024

Racquel
Racquel g.
Atlanta, GA | Reviewed on Oct 30, 2024

Hello,
This was just a delightful experience was the most amazing. Jane out did herself in every aspect of my experience bring to life history, beauty and romance. From each hotel to the tour guides was spectacular. Jane took each email and brought my dream to life.

I love each and everyone of our guide. however Nick which one I believe the last guide was just outstanding. his knowledge, to charismatic personality, to his time management was just epically exquisite.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 30, 2024

Hi Racquel

Welcome home after your awesome trip. Wow, it sure was a super experience for you both. The team and I are delighted that you had such a super time and it was an absolute pleasure to work with you both.

Thank you for the feedback and we are so happy that you met our wonderful guides too.

We would love to assist you in the future with any trips you have planned. Until then, all the best.

Jane, Marine-Héloise & The Team

This is our second trip with kimkim and it di...
England | Sep 27 - Oct 10, 2024

Elizabeth
Elizabeth P.
Gilbert, AZ | Reviewed on Oct 11, 2024
This is our second trip with kimkim and it did not disappoint! We worked with Jane and Marine-Heloise, and they were a dream team! They put together a two-week trip with the highlights of London and Scotland based off the things we enjoy. Every day was an adventure filled with new discoveries with ample free time to add things along as we went. I LOVE to travel and have FOMO - but I also don't have the time to do a ton of research for the best places to see and visit. The... Read more

This is our second trip with kimkim and it did not disappoint! We worked with Jane and Marine-Heloise, and they were a dream team! They put together a two-week trip with the highlights of London and Scotland based off the things we enjoy. Every day was an adventure filled with new discoveries with ample free time to add things along as we went.

I LOVE to travel and have FOMO - but I also don't have the time to do a ton of research for the best places to see and visit.

The roadbook guide is extremely detailed with times and places we needed to be with notes about how long it took to get to each place via walking or public transport. All of the arranged private drivers were on time, and very kind. There was no confusion about where we were supposed to be, or when we supposed to be there. These ladies nailed it.

We had such an amazing trip and love the flexibility that kimkim offers. We had a mix of private tours, group tours, and self-guided tours. Each was unique, fun, and educational.

My only regret is that we didn't have more time in the UK. It is such a beautiful country with so many more things to discover. The people, the food, the history, the landscape - it was all so wonderful!

Hotel Reviews
ibis Styles London Southwark – near Borough Market
London

Cute hotel - clean rooms - great staff! Perfect location next to Borough Market and so much great food!!!

Authenticity & Character
Cute lobby - lots of style
Location
5 minutes walking distance to the market and tube.
Staff
Everyone was kind.
Cleanliness & Comfort
Clean hotel
The Resident Liverpool
Liverpool

We were only here one evening but this hotel has a great location - close to the downtown area. The rooms were neat ahc clean! We had a bit more room in these units that was much appreciate!

Moxy York
York

This was our favorite hotel of the places we stayed. The lobby is so cute and fun. Great breakfast and the staff were kind. Perfect location - close to the Shambles. We were only here for one night - we'd definitely stay here again and if we're back would like to spend 2 days in York.

ibis Edinburgh Centre South Bridge - Royal Mile
Edinburgh

Great location!!! Walking distance to royal mile. 4 stars only because the bathrooms were a little odd.

Citadines Trafalgar square
London

We were only here one night, and we came in late and left really early. We didn't really have a chance to spend time in the area. The lobby was clean - the staff was great. The room was nice because it was the only place we all 4 got to be together in one room. The room was clean but definitely needed a few touch ups in the bathrooms. Nothing crazy - we just noticed peeling paint, other handyman stuff.

Activity Reviews
Magical Mystery Tour
Magical Mystery Tour
Liverpool

We stopped in Liverpool for this tour - my daughter and husband love the Beatles. They enjoyed this tour.

Hidden Gems Food Tour - Tower Bridge to Borough Market
Hidden Gems Food Tour - Tower Bridge to Borough Market
London

This was a great tour especially given the location - we went through the Borough Market which was right around the corner from where we stayed. The guide was very knowledgeable about food in the market but also the history of London. Two of us are vegetarian and he accommodated our dietary lifestyle with ease.

Quality of Experience
Food
Guides, Drivers and Staff
Very knowledgeable!
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

I love these tours - we didn't get to complete the whole route as we hopped on late...but what we did get to see was fantastic!

Tower of London Timed Entry Tickets
Tower of London Timed Entry Tickets
London

The beefeaters are great guides - lots of humor. We chose to do the 45-minute guided tour with them as opposed to the self-guided audio tour.

Quality of Experience
Guides, Drivers and Staff
Windsor, Stonehenge & Bath  from London
Windsor, Stonehenge & Bath from London
London

This was one of our longer days but totally worth the time. The guide was humorous and knowledgeable. The coach was comfortable. My favorite was Stonehenge - my family loved Bath the most.

Quality of Experience
Guides, Drivers and Staff
Transport
Watch a Football Match!
Watch a Football Match!
London

One of our favorite days! None of really watch sports but we fell in love with Ted Lasso and wanted to see a match in person. What an experience! I would highly recommend this to anyone visiting.

Quality of Experience
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

I love Harry Potter - probably more than our kids! We had a great time at the studios.

Quality of Experience
Guides, Drivers and Staff
Transport
Oxford and Cambridge Tour
Oxford and Cambridge Tour
London

Another long day trip but worth it. The campuses are beautiful! I just wish had a bit more time in each location. They allotted about 1.5 hours at each stop. Once we finished walking through, we didn't have a ton of time to walk through the town squares.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Afternoon tea was a treat! And a great break in the day at the castle. The castle is impressive - we came through the front entrance at the Royal Mile. To truly see how expansive this castle is, walk around the outside of the grounds and view from the back side. It is enormous, and terrifying, and beautiful!

Deer & Owl Encounter
Deer & Owl Encounter
England

The drive from Edinburgh to Aberfeldy was beautiful. The guides at Highland Safari Park are knowledgeable and you can tell they really and care about what they are doing. We had a great time here. The deer experience on the grounds was neat and we got to feed them. The Safari was fun off roading and we got to view stags through telescope lens in their natural habitat. It was mating season so you could hear them everywhere!

Quality of Experience
Guides, Drivers and Staff
Transport
Our Private transfer driver was amazing - he was happy to share knowledge about the area.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 11, 2024

Hi Elizabeth & Awesome Family

We are so sad you have left us!!! We had great fun working with you during the planning stage and also whilst you were traveling. Marine-Héloïse & I loved the pictures you shared too!

You all have such an awesome approach to traveling and just took it all in and maxed out on the fun. Just the way it should be!

Please choose us again if you travel in the UK, or Europe as we would love to work with you all.

Thank you for your detailed feedback and this sure is a great end to our week.

Wishing you luck, happiness & happy travels.

Best, Jane & Marine-Héloïse

An Unforgettable UK Adventure: Perfect Balance of Sights and Experiences
England | Sep 17 - Sep 21, 2024

Timothy
Timothy D.
San Jose, CA | Reviewed on Oct 10, 2024
What an awesome trip! Kateryna did an exceptional job working within my budget and creating an itinerary that struck the perfect balance between seeing the sights and truly experiencing the UK. The communication before and during my trip was clear and informative, which made everything so smooth. I loved driving through the beautiful English countryside—it was such a relaxing and scenic experience. One of my favorite moments was the boat tour on the Thames, which offered a unique and peaceful... Read more

What an awesome trip! Kateryna did an exceptional job working within my budget and creating an itinerary that struck the perfect balance between seeing the sights and truly experiencing the UK. The communication before and during my trip was clear and informative, which made everything so smooth. I loved driving through the beautiful English countryside—it was such a relaxing and scenic experience. One of my favorite moments was the boat tour on the Thames, which offered a unique and peaceful perspective of the area. Overall, I felt like I got an authentic taste of the UK and came home with amazing memories (and plenty of photos!).

Hotel Reviews
Phoenix Hotel
London

The hotel room was compact but clean and practical. Although there was no air conditioning and the walls were quite thin—I could hear the neighbors overnight—I still slept very well. The breakfast was excellent, and the location was unbeatable, with easy access to shops, eateries, and the London Underground. The area felt safe and was very accessible, making it a worthwhile stay despite the minor inconveniences.

Authenticity & Character
Flet generic. Like a medical facility.
Location
Close proximity to retail and transportation.
Staff
Extremely helpful staff.
Cleanliness & Comfort
Overall, the hotel felt very clean.
Malmaison Oxford
Oxford

The Malmaison Hotel in Oxford is truly in a unique location. I absolutely loved my room—it was beautifully and appropriately decorated, with decent ventilation, a comfortable bed, and a lovely bathroom with a fantastic shower. The restaurant was incredible, offering an unforgettable dining experience. But what truly stood out was the staff. They made me feel incredibly welcome and genuinely cared for. I had just been in a minor car accident right before my arrival, and the staff showed such understanding and compassion as I checked in after a tough situation. Their kindness made all the difference in my stay.

Authenticity & Character
Staying in a historic castle/prison was exceptionally unique. The decor throughout and in-room was fun!
Location
Walkable to everything. Felt very upbeat and lively.
Staff
I couldn't be more grateful for each staff member who helped me throughout my stay. A fantastic team!
Cleanliness & Comfort
Very clean and tidy.
Activity Reviews
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

The hop-on hop-off bus was a lot of fun and a great way to see several sights in London in the open air. The staff were very friendly, and the onboard experience was excellent. I especially enjoyed the drive through Knightsbridge, even with the traffic—it gave me time to take in the beautiful surroundings. Overall, it was a very enjoyable experience.

Quality of Experience
I was frustrated that they were not able to validate my pre-paid ticket.
Guides, Drivers and Staff
Extremely friendly and understanding staff.
Transport
The onboard experience was great but locating stops was a challenge.
Thames Cruise with Dinner
Thames Cruise with Dinner
London

The late evening river cruise was an amazing experience. The opportunity to capture photos and take in the expansive views of London at a leisurely pace exceeded my expectations. While the dinner was a bit awkward since I was traveling solo and surrounded by couples and families, I still valued the experience. The food was average—comparable to what you'd expect at a large wedding reception—but the overall ambiance and perspective of London made it worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

This was an incredibly immersive historical experience. I thoroughly enjoyed learning about the unique history of this location, with architecture reflecting different periods over time. The Crown Jewels exhibition was absolutely incredible, and I loved the afternoon views of the Tower Bridge set against the London skyline. Overall, I learned a great deal and found the visit both educational and highly enjoyable.

Quality of Experience
Guides, Drivers and Staff
Great conversations with the guides! Definitely engage them to optimize your visit!
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2024
Hi Timothy, Thank you so much for your wonderful review and for sharing your experiences! I’m thrilled to hear that you had such an awesome trip and that the itinerary struck the perfect balance between sightseeing and authentic UK experiences. It was truly my pleasure to plan your journey, and knowing that you came home with amazing memories—and photos!—makes it all the more rewarding. I'm glad the communication was clear and helpful, and that you enjoyed the scenic drives through the... Read more

Hi Timothy,

Thank you so much for your wonderful review and for sharing your experiences! I’m thrilled to hear that you had such an awesome trip and that the itinerary struck the perfect balance between sightseeing and authentic UK experiences. It was truly my pleasure to plan your journey, and knowing that you came home with amazing memories—and photos!—makes it all the more rewarding.

I'm glad the communication was clear and helpful, and that you enjoyed the scenic drives through the English countryside as well as the unique perspective offered by the Thames boat tour. Your feedback on each aspect of the trip, including the hotels and activities, is invaluable and greatly appreciated.

It means the world to me that you felt well taken care of and that the trip met your expectations. Should you ever decide to explore more of the UK , I would be delighted to assist you again. Thank you once again for choosing KimKim as your travel planner.

Warm regards and best wishes for your future adventures,
Kate

Great tour of London and Oxford
England | Sep 22 - Sep 30, 2024

M
Mary M.
Newark, NJ | Reviewed on Oct 07, 2024

Working with the KimKim agency was great -especially for independent minded travelers. All of the tour details for our trip to Great Britain We worked out in great detail before we left the US. This included a great hotel in London, close to all of the major attractions and transportation Plus prearranged tickets to all the special things that we want to see such as Westminster Abbey, Windsor Castle, and Christchurch in Oxford, plus many others.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 08, 2024

Hi Mary

Thank you for your feedback which is very much appreciated. It was an absolute pleasure working with you and the team and I am delighted that we could assist in crafting your personalized plan to enable you to see the sites on your wish list.

We look forward to working with you again in the future.

Happy Travels!!

Best, Jane & The Team

Aleksandra was excellent! She took our specif...
England | Sep 26 - Oct 2, 2024

K
Ken T.
Newark, NJ | Reviewed on Oct 07, 2024
Aleksandra was excellent! She took our specific interests and likes and crafted them into a well planned eight day vacation in London. She gave us an excellent mix of the history and culture and Overall vibe of London. We changed our days of travel and she was right on top of moving scheduled tours to accommodate. Can’t give enough positive feedback for how quickly and professionally and pleasantly she and Kim Kim reacted to, our needs. A note to travelers – Apple Pay and the subway system... Read more

Aleksandra was excellent! She took our specific interests and likes and crafted them into a well planned eight day vacation in London. She gave us an excellent mix of the history and culture and Overall vibe of London. We changed our days of travel and she was right on top of moving scheduled tours to accommodate. Can’t give enough positive feedback for how quickly and professionally and pleasantly she and Kim Kim reacted to, our needs. A note to travelers – Apple Pay and the subway system are a must! Google maps was very helpful in navigating both walking and public transit. No need to do a currency exchange as long as you have Apple Pay or a credit card. Thank you again.

Hotel Review
NYX Hotel London Holborn by Leonardo Hotels
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Tea at Fortnum & Mason
Afternoon Tea at Fortnum & Mason
London
Hampton Court and Hever Castle Tudor Tour
Hampton Court and Hever Castle Tudor Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London
Quality of Experience
Hidden Pubs of London tour
Hidden Pubs of London tour
London

Wow!!! what a fun and informative night couldn’t have asked for a better guide than we had. would highly recommend this experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Six Course Michelin Star Dining with Champagne for Two at Angler Restaurant
Six Course Michelin Star Dining with Champagne for Two at Angler Restaurant
London
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 08, 2024

Dear Ken,

Thank you so much for your fantastic feedback! I’m absolutely delighted to hear that your London trip was a success! It was such a pleasure working on your journey, and I’m thrilled that you found our service both quick and accommodating.

I truly appreciate your kind words and am excited about the possibility of helping you with your next adventure!

Sincerely,
Aleksandra

A Wonderful fall trip to London, and Southern England.
England | Sep 22 - Sep 30, 2024

A
Ann A.
Ashburn, VA | Reviewed on Oct 06, 2024
All of the arrangements worked very well and reservations; No problems. The hotels were in great locations and once we learned to use the train system we went to different locations easily. We found the hotel staff very friendly and very helpful. It was a great trip and we enjoyed each unique location. Our trip advisor was extrememly helpful and willing to answer all of our questions. The advise given was right on target and we were very pleased with Jane's knowledge of all venues. Thanks... Read more

All of the arrangements worked very well and reservations; No problems. The hotels were in great locations and once we learned to use the train system we went to different locations easily. We found the hotel staff very friendly and very helpful. It was a great trip and we enjoyed each unique location. Our trip advisor was extrememly helpful and willing to answer all of our questions. The advise given was right on target and we were very pleased with Jane's knowledge of all venues. Thanks for your help and support.

Hotel Review
Riu Plaza London Victoria
London

This hotel is very well located in a safe walking neighborhood. It is close to the theaters, transportation is readily available and there are good local restaurants. The staff are very supportive and offer good advice.

Authenticity & Character
Location
A little less construction around the hotel
Staff
Cleanliness & Comfort
Activity Reviews
Downton Villages, Cotswolds and Blenheim Palace Tour from London
Downton Villages, Cotswolds and Blenheim Palace Tour from London
London

Interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a hard day as there was flooding in the area. The bus driver did fine. We were left off at a different location, so transport back to our hotel was more complex.
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

This was so crowded that trying to walk through was very difficult. It is filled with museum artifacts and honestly feels more like a museum than an Abbey.

Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London

This was very interesting. It is very detailed and fills in a lot of history that one might not know.

Bodleian Library Tour
Bodleian Library Tour
Oxford

This was very interesting. The guide was very informative and the library was beautiful. It is an amazing collection.

Guides, Drivers and Staff
I spoke to this.
Christchurch College and Cathedral Tour
Christchurch College and Cathedral Tour
Oxford

Very interesting. Both the college and the church were beautiful. The guide was very informative. She was a grad student in the college, so she shared a lot about the college as a community and the how the students relate to the greater community.

Guides, Drivers and Staff
Very good guide.
Entry into the Roman Baths
Entry into the Roman Baths
Bath

The history of the Baths was intriguing. It was very crowded, hot and difficult to hear at times . We were glad we went. My friend had been there previously and said that they have improved and expanded the exhibits tremendously.

Simply Windsor Castle - Afternoon Tour with transport
Simply Windsor Castle - Afternoon Tour with transport
London

Going to Windsor is always a treat. It is so beautiful, both the setting and the castle itself. Unfortunated St. George's Chapel was closed for repairs, but otherwise it was a wonderful trip. There were lots of people on a Sunday afternoon, but things moved along quite easily. I wish we could have stayed longer.

Quality of Experience
Tickets to British Museum
Tickets to British Museum
London

Very crowded but lovely Jade Exhibit and Grecian and Roman artifacts. We were disappointed that we couldn't see the Elgin Marbles.

Quality of Experience
Guides, Drivers and Staff
Taxi drivers were very helpful as were the staff members in the hotel. The Courtyard Marriott in Oxford couldn't deal with cash. Twice we went to pay them for a dinner and they took our money but struggled to find cash to return to us.
Transport
Bus tours were fine
Canterbury Cathedral Entrance ticket
Canterbury Cathedral Entrance ticket
Canterbury

This was a very meaningful experience, both the cathedral and the abbey. Very worthwhile. I really loved it. I could have stayed longer.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 07, 2024

Hi Ann

Thank you for taking the time to review your wonderful trip. It has been an absolute pleasure working with you both, and the team and I are delighted to read that you have taken some memory-making experiences away with you.

It certainly can get a little congested around the popular tourist hot spots and we are delighted that you found peace in Canterbury Cathedral, which I have to agree is simply breathtaking.

Wishing you many more happy travels and if you return to England/Europe then my colleagues and I would love to plan with you again.

All the best, Jane, Winona and The Team

An English Adverture Tour
England | Sep 20 - Oct 2, 2024

John
John B.
Canada | Reviewed on Oct 03, 2024
We would like to say thank you to Aleksandra and Kim Kim for fine work done to give us a great trip to England! In the
past we have planned our own trips but given our lack of knowledge of Cornwall, we asked Aleksandra to provide us
help in picking each day of our trip, with her help we sketched out a way to see a bit of London, see some historical
and architectural sites of significance, and pursue our interest in filming locations for Doc Martin and Poldark.
Aleksandra worked on...
Read more

We would like to say thank you to Aleksandra and Kim Kim for fine work done to give us a great trip to England! In the
past we have planned our own trips but given our lack of knowledge of Cornwall, we asked Aleksandra to provide us
help in picking each day of our trip, with her help we sketched out a way to see a bit of London, see some historical
and architectural sites of significance, and pursue our interest in filming locations for Doc Martin and Poldark.
Aleksandra worked on our itinerary with us, counseling on what was possible to reasonably cover each day. She picked
great guides for us to see Oxford University (Jacob) and Salisbury Cathedral & area (Allison), got us booked for all of
the events we picked, even getting us good seats for Hamilton which was sold out at the performance we attended.

We were very pleased with Aleksandra's picks for places to stay. In all we stayed 12 nights spread over 9 locations. The White Hart Hotel was a very relaxing, enjoyable place to start our trip and get over our jet lag on arrival in London. Boscundle Manor was so comfortable I wished we were there more than 2 nights. The Three Tuns was another favorite as we were welcomed like family by other guests in the pub when we went down for dinner. After driving almost 6 hours
on Oct 1 we were very impressed with the Stan Hill Court Hotel. All of the places we stayed were well run, clean, and
had friendly staff and good food. Aleksandra provided a very comprehensive trip plan I could reference on my phone
with all the tickets, confirmation numbers etc

Things change given different events. In our case the weather was not totally cooperative to our plans and some of
the events needed to be rescheduled or dropped from our list. We managed to fill the gaps with trips to Gunwaloe
Beach and to Geevor Tin Mine. Aleksandra helped us with changes and even arranged some ticket refunds for the
events we could not attend. We are now back in Canada, very content with what we accomplished in the last two weeks.
We now contemplate doing this again. Aleksandra will be our first contact for another trip.
John & Sally Bell,
London, Ontario, Canada.

Hotel Reviews
The White Hart Hotel
Kingston upon Thames

very good food, very customer friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sturdys Castle
Kidlington

good clean room suitable for a night stay. good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The St George and Dragon by Innkeeper's Collection
Topsham
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boscundle Manor
St Austell

very nice location, owner was quite helpful in ideas for doing things in area

Authenticity & Character
beautiful location
Location
Staff
Cleanliness & Comfort
provided muffins to start the day in the room..nice idea
The Three Tuns
Helston

very nice old place with friendly staff. Really fun atmosphere at dinner in pub

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No 12 Furze Croft
St Ives

This was not a hotel. It was a couple rooms in someone's house. The owner was very friendly and helpful with advice on the area. Good parking and access to building.

Authenticity & Character
Very comfortable stay but was a new house location, not a traditional old hotel
Location
Staff
Cleanliness & Comfort
Stanhill Court Hotel, a member of Radisson Individuals
Charlwood

Really interesting old estate that was turned into a hotel. Very relaxing for last location of our trip.

Authenticity & Character
Beautiful property
Location
15 min from Gatwick Airport
Staff
Very amenable to moving us to a ground floor room at our request
Cleanliness & Comfort
Avonlea Guest House
Banbury

small room but very clean. Good food at breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tintagel Arms Bed and Breakfast
Tintagel
Authenticity & Character
Location
good access to Tintagel Castle and Port Isaac.
Staff
Cleanliness & Comfort
Activity Reviews
Iconic Oxford  Private Walking Tour
Iconic Oxford Private Walking Tour
Oxford

Jacob was great...knew his material and made the walk fun and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets of Salisbury Private Walking Expedition
Secrets of Salisbury Private Walking Expedition
England

Allison was very informative

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 04, 2024

Dear John and Sally,

Thank you so much for your wonderful message and kind words! It was a pleasure working with you both to plan your trip to England. I’m thrilled that you enjoyed the experience and so happy to know that you’re already thinking about your next adventure!

I’d be delighted to help with your future journeys whenever you're ready. Until then, thank you once again for letting me be part of this special trip!

Sincerely and with warmest regards,
Aleksandra

Excellent Job!
England | Sep 5 - Sep 24, 2024

David
David H.
Springfield, IL | Reviewed on Oct 03, 2024
The support I received from Eleanor and other people I spoke with at off hours time was great! Overall the package was excellent and well done and it provided us with nearly everything we needed. There are a couple of suggestions I have that may make travel for others coming to the UK a bit easier. I am open to having this discussion by phone so that we can more easily go over things. I am usually available around 10:00 AM Central Standard Time (Chicago) so if this is something that would be... Read more

The support I received from Eleanor and other people I spoke with at off hours time was great! Overall the package was excellent and well done and it provided us with nearly everything we needed. There are a couple of suggestions I have that may make travel for others coming to the UK a bit easier. I am open to having this discussion by phone so that we can more easily go over things. I am usually available around 10:00 AM Central Standard Time (Chicago) so if this is something that would be of value to you I would love to do that.

Hotel Reviews
Tuddenham Mill
Bury St Edumnds

Tuddenham Mill in Bury St Edmunds was a beautiful place to stay. The rooms were large and impressive, and it had a unique character being a renovated old mill. The apple juice from a local apple farm was fantastic. The only real drawback was the challenging walk with our luggage due to steps and stairs. But overall, it was a lovely experience with excellent service.

The Relais Henley
Henley-on-Thames, Oxfordshire

The Relais Henley was the most luxurious accommodation during our trip, with a spacious room and lovely bathroom. However, parking was quite challenging as the hotel had limited spaces, and we had to park several blocks away. Despite the inconvenience, the hotel itself was fantastic with excellent service.

Henrietta Hotel
Covent Garden

We stayed at the Henrietta Hotel in London and it was wonderful. It felt like a cozy bed and breakfast with excellent service and very nice facilities. The location was perfect, right in Covent Garden, allowing us to walk to many places and easily access public transportation. We were very happy with our stay there.

Activity Reviews
Hampton Court Palace
Hampton Court Palace
London

Our visit to Hampton Court Palace was really enjoyable and impressive. We loved exploring the historical aspects of the palace and the entire experience was worthwhile.

Visit The Victoria and Albert Museum
London

The Victoria and Albert Museum was a delightful surprise. Initially added as an afterthought, I found it more enjoyable than the British Museum with its impressive and beautifully laid-out exhibits. I'd love to return and spend more time there in the future.

Local specialist: Owen Davies

5 Weeks in England - Summer 2024
England | Jun 11 - Jul 12, 2024

E
Elizabeth F.
Casa Grande, AZ | Reviewed on Aug 16, 2024
There are not enough superlatives in the English language to describe our experience in building our adventure in the country of England with KimKim. From building of the itinerary and activities to actually traveling the itinerary all was flawless, fabulous and fun. Through the Kimkim platform we were paired with Megan Lloyd. Megan took the time to have a phone call with us to suss out more details about us, what type of experience we desired, interests, hobbies, etc. This interaction... Read more

There are not enough superlatives in the English language to describe our experience in building our adventure in the country of England with KimKim. From building of the itinerary and activities to actually traveling the itinerary all was flawless, fabulous and fun.

Through the Kimkim platform we were paired with Megan Lloyd. Megan took the time to have a phone call with us to suss out more details about us, what type of experience we desired, interests, hobbies, etc. This interaction was special and I believe truly helped create a very tailored and unique experience. It also further allowed Megan and her team to make additional suggestions and changes to our itinerary including experiences and places we had not considered. The best example of this is the inclusion of a visit up to the Lakes District including the Yorkshire Dales and how to fit in Hadrian's Wall. We had not given this consideration at the start. In hindsight, this was brilliant! We would not have changed a thing with our itinerary, other than wishing we had more days as ultimately none of our stays was long enough! (We spend approximately 5 weeks in England.)

We requested and had many day trips with guides. Again, we were paired via Megan and her team with wonderful, personable guides. This allowed us to make a home base in a city and take various day trips to other places, sights and villages in the area. More importantly, it provided us with a local expert who could also help educate us on the culture, guide us on further reading or places to explore and provide tips on where to dine. We loved each and every one of them.

The good news is we like to travel and London is a direct flight for us from Phoenix. As a result of the help and incredible details put together and waiting for us upon check in at our first city stop in London by Megan, we have a new favorite city and a convenient place to stop and recover from jet lag before continuing travels further. London was our first city of five visited during our five weeks in England and we spent a little more than one week there exploring. Upon check in at our hotel, we were given a package that Megan and her team had assembled which was our very detailed roadmap for the entire visit, including all our train tickets and entrance tickets as needed. This road map also included some history of the city and a list of suggested places to dine. This truly simplified navigating new places and helped reduce stress levels of being in new places.

All I can say is Megan and her team rock! Thank you for an amazing five weeks in England.

Elizabeth and Robert

Hotel Reviews
The Hoxton, Southwark
London

Hotel location is perfect. It is in a quiet neighborhood with many pub, restaurant and street food options. It is also very walkable to a couple of subway stations so if there is limited time available and / or no desire to walk, there are options. But also very walkable to almost all tourist items most of us have on our lists. Most important, the staff here are extremely friendly and helpful. The restaurant at the hotel serves very good food as well as breakfast. And if weather permits, the rooftop bar / restaurant is fun and provides excellent views of the city. We will be return guests to this hotel on future trips involving time in London.

Authenticity & Character
Location
In the Southwark area so right off the Thames Promenade, easy access to the Shakespeare Theater and Tate Modern as well as Southwark Market.
Staff
Cleanliness & Comfort
Linthwaite House
Windermere

We stayed at this exquisite hotel / guest house. We do not have a "rich uncle" but if we did, this felt like staying at our "rich uncles" house. It is a small , exquisite lake guest house where it feels like being in a house as all the common rooms are inviting and you want spend time in them when not out exploring as the views are stunning and the other guests interesting to meet and visit. We cannot say enough about the staff. Almost immediately they knew us by name and asked about our day, made recommendations, ensured we had everything we needed, assisted with transportation, you name it they did it. Perfect hosts!

Authenticity & Character
Location
The hotel sits just outside Windermere on top of a hill overlooking the lake. The grounds of the hotel are exquisite and if the weather cooperates, the patio invites just sitting and staring out at the beauty of the landscape. It is easy to escape reality at this hotel.
Staff
THE NICEST STAFF we've encountered. It was hard to say goodbye and leave our friends.
Cleanliness & Comfort
Exquisite room, very comfortable.
Local specialist: Megan Lloyd

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