Kimkim Trip Reviews for England

4.9
Based on 71 ratings
Read 71 verified reviews by travelers who booked their trip to England on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip was incredible Alexandra was so resp...
England | Nov 16 - Nov 30, 2024

Caroline
Caroline M.
Atlanta, GA | Reviewed on Dec 02, 2024

Our trip was incredible Alexandra was so responsive whenever we needed help or had questions. The hotels and tours were also exceptional.

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Dec 03, 2024

Dear Caroline,
Thank you so much for your kind words! I’m thrilled to hear that your trip was incredible and I could help make your journey memorable. If you ever need help planning another adventure, I’d be delighted to assist you again!

Warmly,
Aleksandra

Glen was amazing for our London tour. He was ...
England | Oct 29 - Nov 5, 2024

E
Elaine R.
Denver, CO | Reviewed on Nov 07, 2024
Glen was amazing for our London tour. He was very knowable on all the sites. He was able to work in some stops we requested. Our accommodations at the Henri were great. Our second guide Tanya was great. We drove a lot to different sites. She was also knowledgeable of the places we visited. We didn’t like The Pig. Our room was four flights of stairs and very dark. The room was very small and also dark. We changed hotels to the Falstaff it was great. Our last 2 nights were at hotel The Star. It... Read more

Glen was amazing for our London tour. He was very knowable on all the sites. He was able to work in some stops we requested. Our accommodations at the Henri were great. Our second guide Tanya was great. We drove a lot to different sites. She was also knowledgeable of the places we visited. We didn’t like The Pig. Our room was four flights of stairs and very dark. The room was very small and also dark. We changed hotels to the Falstaff it was great. Our last 2 nights were at hotel The Star. It was very nice most of the restaurants were good. We would of liked a little time to site see shops were we stopped. As it was time change it dark at 4ish we didn’t like going out after dark. Transportation to and from the airport was fine.

Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Nov 18, 2024
Hi Elaine, Thank you so much for taking the time to provide feedback on your trip. It is great to hear that you enjoyed your time with both guides. We were sorry to hear of your experience at your second hotel, so that is good to hear the alternative hotel we changed you to for the second night here worked well. It was such a pleasure working with you all to create this journey and I hope we may get the opportunity to do so again in the future. If you ever fancy exploring more of the UK,... Read more

Hi Elaine,

Thank you so much for taking the time to provide feedback on your trip. It is great to hear that you enjoyed your time with both guides. We were sorry to hear of your experience at your second hotel, so that is good to hear the alternative hotel we changed you to for the second night here worked well.

It was such a pleasure working with you all to create this journey and I hope we may get the opportunity to do so again in the future. If you ever fancy exploring more of the UK, Ireland or France please do get in touch as I would love to hear from you and together plan your next adventure.

Warm wishes,

Eleanor

The Best
England | Oct 15 - Oct 26, 2024

Racquel
Racquel g.
Atlanta, GA | Reviewed on Oct 30, 2024

Hello,
This was just a delightful experience was the most amazing. Jane out did herself in every aspect of my experience bring to life history, beauty and romance. From each hotel to the tour guides was spectacular. Jane took each email and brought my dream to life.

I love each and everyone of our guide. however Nick which one I believe the last guide was just outstanding. his knowledge, to charismatic personality, to his time management was just epically exquisite.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 30, 2024

Hi Racquel

Welcome home after your awesome trip. Wow, it sure was a super experience for you both. The team and I are delighted that you had such a super time and it was an absolute pleasure to work with you both.

Thank you for the feedback and we are so happy that you met our wonderful guides too.

We would love to assist you in the future with any trips you have planned. Until then, all the best.

Jane, Marine-Héloise & The Team

This is our second trip with kimkim and it di...
England | Sep 27 - Oct 10, 2024

Elizabeth
Elizabeth P.
Gilbert, AZ | Reviewed on Oct 11, 2024
This is our second trip with kimkim and it did not disappoint! We worked with Jane and Marine-Heloise, and they were a dream team! They put together a two-week trip with the highlights of London and Scotland based off the things we enjoy. Every day was an adventure filled with new discoveries with ample free time to add things along as we went. I LOVE to travel and have FOMO - but I also don't have the time to do a ton of research for the best places to see and visit. The... Read more

This is our second trip with kimkim and it did not disappoint! We worked with Jane and Marine-Heloise, and they were a dream team! They put together a two-week trip with the highlights of London and Scotland based off the things we enjoy. Every day was an adventure filled with new discoveries with ample free time to add things along as we went.

I LOVE to travel and have FOMO - but I also don't have the time to do a ton of research for the best places to see and visit.

The roadbook guide is extremely detailed with times and places we needed to be with notes about how long it took to get to each place via walking or public transport. All of the arranged private drivers were on time, and very kind. There was no confusion about where we were supposed to be, or when we supposed to be there. These ladies nailed it.

We had such an amazing trip and love the flexibility that kimkim offers. We had a mix of private tours, group tours, and self-guided tours. Each was unique, fun, and educational.

My only regret is that we didn't have more time in the UK. It is such a beautiful country with so many more things to discover. The people, the food, the history, the landscape - it was all so wonderful!

Hotel Reviews
ibis Styles London Southwark – near Borough Market
London

Cute hotel - clean rooms - great staff! Perfect location next to Borough Market and so much great food!!!

Authenticity & Character
Cute lobby - lots of style
Location
5 minutes walking distance to the market and tube.
Staff
Everyone was kind.
Cleanliness & Comfort
Clean hotel
The Resident Liverpool
Liverpool

We were only here one evening but this hotel has a great location - close to the downtown area. The rooms were neat ahc clean! We had a bit more room in these units that was much appreciate!

Moxy York
York

This was our favorite hotel of the places we stayed. The lobby is so cute and fun. Great breakfast and the staff were kind. Perfect location - close to the Shambles. We were only here for one night - we'd definitely stay here again and if we're back would like to spend 2 days in York.

ibis Edinburgh Centre South Bridge - Royal Mile
Edinburgh

Great location!!! Walking distance to royal mile. 4 stars only because the bathrooms were a little odd.

Citadines Trafalgar square
London

We were only here one night, and we came in late and left really early. We didn't really have a chance to spend time in the area. The lobby was clean - the staff was great. The room was nice because it was the only place we all 4 got to be together in one room. The room was clean but definitely needed a few touch ups in the bathrooms. Nothing crazy - we just noticed peeling paint, other handyman stuff.

Activity Reviews
Magical Mystery Tour
Magical Mystery Tour
Liverpool

We stopped in Liverpool for this tour - my daughter and husband love the Beatles. They enjoyed this tour.

Hidden Gems Food Tour - Tower Bridge to Borough Market
Hidden Gems Food Tour - Tower Bridge to Borough Market
London

This was a great tour especially given the location - we went through the Borough Market which was right around the corner from where we stayed. The guide was very knowledgeable about food in the market but also the history of London. Two of us are vegetarian and he accommodated our dietary lifestyle with ease.

Quality of Experience
Food
Guides, Drivers and Staff
Very knowledgeable!
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

I love these tours - we didn't get to complete the whole route as we hopped on late...but what we did get to see was fantastic!

Tower of London timed entry tickets
Tower of London timed entry tickets
London

The beefeaters are great guides - lots of humor. We chose to do the 45-minute guided tour with them as opposed to the self-guided audio tour.

Quality of Experience
Guides, Drivers and Staff
Windsor, Stonehenge & Bath  from London
Windsor, Stonehenge & Bath from London
London

This was one of our longer days but totally worth the time. The guide was humorous and knowledgeable. The coach was comfortable. My favorite was Stonehenge - my family loved Bath the most.

Quality of Experience
Guides, Drivers and Staff
Transport
Watch a Football Match!
Watch a Football Match!
London

One of our favorite days! None of really watch sports but we fell in love with Ted Lasso and wanted to see a match in person. What an experience! I would highly recommend this to anyone visiting.

Quality of Experience
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

I love Harry Potter - probably more than our kids! We had a great time at the studios.

Quality of Experience
Guides, Drivers and Staff
Transport
Oxford and Cambridge Tour
Oxford and Cambridge Tour
London

Another long day trip but worth it. The campuses are beautiful! I just wish had a bit more time in each location. They allotted about 1.5 hours at each stop. Once we finished walking through, we didn't have a ton of time to walk through the town squares.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Afternoon tea was a treat! And a great break in the day at the castle. The castle is impressive - we came through the front entrance at the Royal Mile. To truly see how expansive this castle is, walk around the outside of the grounds and view from the back side. It is enormous, and terrifying, and beautiful!

Deer & Owl Encounter
Deer & Owl Encounter
England

The drive from Edinburgh to Aberfeldy was beautiful. The guides at Highland Safari Park are knowledgeable and you can tell they really and care about what they are doing. We had a great time here. The deer experience on the grounds was neat and we got to feed them. The Safari was fun off roading and we got to view stags through telescope lens in their natural habitat. It was mating season so you could hear them everywhere!

Quality of Experience
Guides, Drivers and Staff
Transport
Our Private transfer driver was amazing - he was happy to share knowledge about the area.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 11, 2024

Hi Elizabeth & Awesome Family

We are so sad you have left us!!! We had great fun working with you during the planning stage and also whilst you were traveling. Marine-Héloïse & I loved the pictures you shared too!

You all have such an awesome approach to traveling and just took it all in and maxed out on the fun. Just the way it should be!

Please choose us again if you travel in the UK, or Europe as we would love to work with you all.

Thank you for your detailed feedback and this sure is a great end to our week.

Wishing you luck, happiness & happy travels.

Best, Jane & Marine-Héloïse

An Unforgettable UK Adventure: Perfect Balance of Sights and Experiences
England | Sep 17 - Sep 21, 2024

Timothy
Timothy D.
San Jose, CA | Reviewed on Oct 10, 2024
What an awesome trip! Kateryna did an exceptional job working within my budget and creating an itinerary that struck the perfect balance between seeing the sights and truly experiencing the UK. The communication before and during my trip was clear and informative, which made everything so smooth. I loved driving through the beautiful English countryside—it was such a relaxing and scenic experience. One of my favorite moments was the boat tour on the Thames, which offered a unique and peaceful... Read more

What an awesome trip! Kateryna did an exceptional job working within my budget and creating an itinerary that struck the perfect balance between seeing the sights and truly experiencing the UK. The communication before and during my trip was clear and informative, which made everything so smooth. I loved driving through the beautiful English countryside—it was such a relaxing and scenic experience. One of my favorite moments was the boat tour on the Thames, which offered a unique and peaceful perspective of the area. Overall, I felt like I got an authentic taste of the UK and came home with amazing memories (and plenty of photos!).

Hotel Reviews
Phoenix Hotel
London

The hotel room was compact but clean and practical. Although there was no air conditioning and the walls were quite thin—I could hear the neighbors overnight—I still slept very well. The breakfast was excellent, and the location was unbeatable, with easy access to shops, eateries, and the London Underground. The area felt safe and was very accessible, making it a worthwhile stay despite the minor inconveniences.

Authenticity & Character
Flet generic. Like a medical facility.
Location
Close proximity to retail and transportation.
Staff
Extremely helpful staff.
Cleanliness & Comfort
Overall, the hotel felt very clean.
Malmaison Oxford
Oxford

The Malmaison Hotel in Oxford is truly in a unique location. I absolutely loved my room—it was beautifully and appropriately decorated, with decent ventilation, a comfortable bed, and a lovely bathroom with a fantastic shower. The restaurant was incredible, offering an unforgettable dining experience. But what truly stood out was the staff. They made me feel incredibly welcome and genuinely cared for. I had just been in a minor car accident right before my arrival, and the staff showed such understanding and compassion as I checked in after a tough situation. Their kindness made all the difference in my stay.

Authenticity & Character
Staying in a historic castle/prison was exceptionally unique. The decor throughout and in-room was fun!
Location
Walkable to everything. Felt very upbeat and lively.
Staff
I couldn't be more grateful for each staff member who helped me throughout my stay. A fantastic team!
Cleanliness & Comfort
Very clean and tidy.
Activity Reviews
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

The hop-on hop-off bus was a lot of fun and a great way to see several sights in London in the open air. The staff were very friendly, and the onboard experience was excellent. I especially enjoyed the drive through Knightsbridge, even with the traffic—it gave me time to take in the beautiful surroundings. Overall, it was a very enjoyable experience.

Quality of Experience
I was frustrated that they were not able to validate my pre-paid ticket.
Guides, Drivers and Staff
Extremely friendly and understanding staff.
Transport
The onboard experience was great but locating stops was a challenge.
Thames Cruise with Dinner
Thames Cruise with Dinner
London

The late evening river cruise was an amazing experience. The opportunity to capture photos and take in the expansive views of London at a leisurely pace exceeded my expectations. While the dinner was a bit awkward since I was traveling solo and surrounded by couples and families, I still valued the experience. The food was average—comparable to what you'd expect at a large wedding reception—but the overall ambiance and perspective of London made it worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

This was an incredibly immersive historical experience. I thoroughly enjoyed learning about the unique history of this location, with architecture reflecting different periods over time. The Crown Jewels exhibition was absolutely incredible, and I loved the afternoon views of the Tower Bridge set against the London skyline. Overall, I learned a great deal and found the visit both educational and highly enjoyable.

Quality of Experience
Guides, Drivers and Staff
Great conversations with the guides! Definitely engage them to optimize your visit!
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2024
Hi Timothy, Thank you so much for your wonderful review and for sharing your experiences! I’m thrilled to hear that you had such an awesome trip and that the itinerary struck the perfect balance between sightseeing and authentic UK experiences. It was truly my pleasure to plan your journey, and knowing that you came home with amazing memories—and photos!—makes it all the more rewarding. I'm glad the communication was clear and helpful, and that you enjoyed the scenic drives through the... Read more

Hi Timothy,

Thank you so much for your wonderful review and for sharing your experiences! I’m thrilled to hear that you had such an awesome trip and that the itinerary struck the perfect balance between sightseeing and authentic UK experiences. It was truly my pleasure to plan your journey, and knowing that you came home with amazing memories—and photos!—makes it all the more rewarding.

I'm glad the communication was clear and helpful, and that you enjoyed the scenic drives through the English countryside as well as the unique perspective offered by the Thames boat tour. Your feedback on each aspect of the trip, including the hotels and activities, is invaluable and greatly appreciated.

It means the world to me that you felt well taken care of and that the trip met your expectations. Should you ever decide to explore more of the UK , I would be delighted to assist you again. Thank you once again for choosing KimKim as your travel planner.

Warm regards and best wishes for your future adventures,
Kate

Great tour of London and Oxford
England | Sep 22 - Sep 30, 2024

M
Mary M.
Newark, NJ | Reviewed on Oct 07, 2024

Working with the KimKim agency was great -especially for independent minded travelers. All of the tour details for our trip to Great Britain We worked out in great detail before we left the US. This included a great hotel in London, close to all of the major attractions and transportation Plus prearranged tickets to all the special things that we want to see such as Westminster Abbey, Windsor Castle, and Christchurch in Oxford, plus many others.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 08, 2024

Hi Mary

Thank you for your feedback which is very much appreciated. It was an absolute pleasure working with you and the team and I am delighted that we could assist in crafting your personalized plan to enable you to see the sites on your wish list.

We look forward to working with you again in the future.

Happy Travels!!

Best, Jane & The Team

Aleksandra was excellent! She took our specif...
England | Sep 26 - Oct 2, 2024

K
Ken T.
Newark, NJ | Reviewed on Oct 07, 2024
Aleksandra was excellent! She took our specific interests and likes and crafted them into a well planned eight day vacation in London. She gave us an excellent mix of the history and culture and Overall vibe of London. We changed our days of travel and she was right on top of moving scheduled tours to accommodate. Can’t give enough positive feedback for how quickly and professionally and pleasantly she and Kim Kim reacted to, our needs. A note to travelers – Apple Pay and the subway system... Read more

Aleksandra was excellent! She took our specific interests and likes and crafted them into a well planned eight day vacation in London. She gave us an excellent mix of the history and culture and Overall vibe of London. We changed our days of travel and she was right on top of moving scheduled tours to accommodate. Can’t give enough positive feedback for how quickly and professionally and pleasantly she and Kim Kim reacted to, our needs. A note to travelers – Apple Pay and the subway system are a must! Google maps was very helpful in navigating both walking and public transit. No need to do a currency exchange as long as you have Apple Pay or a credit card. Thank you again.

Hotel Review
NYX Hotel London Holborn by Leonardo Hotels
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Tea at Fortnum & Mason
Afternoon Tea at Fortnum & Mason
London
Hampton Court and Hever Castle Tudor Tour
Hampton Court and Hever Castle Tudor Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London
Quality of Experience
Hidden Pubs of London tour
Hidden Pubs of London tour
London

Wow!!! what a fun and informative night couldn’t have asked for a better guide than we had. would highly recommend this experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Six Course Michelin Star Dining with Champagne for Two at Angler Restaurant
Six Course Michelin Star Dining with Champagne for Two at Angler Restaurant
London
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 08, 2024

Dear Ken,

Thank you so much for your fantastic feedback! I’m absolutely delighted to hear that your London trip was a success! It was such a pleasure working on your journey, and I’m thrilled that you found our service both quick and accommodating.

I truly appreciate your kind words and am excited about the possibility of helping you with your next adventure!

Sincerely,
Aleksandra

A Wonderful fall trip to London, and Southern England.
England | Sep 22 - Sep 30, 2024

A
Ann A.
Ashburn, VA | Reviewed on Oct 06, 2024
All of the arrangements worked very well and reservations; No problems. The hotels were in great locations and once we learned to use the train system we went to different locations easily. We found the hotel staff very friendly and very helpful. It was a great trip and we enjoyed each unique location. Our trip advisor was extrememly helpful and willing to answer all of our questions. The advise given was right on target and we were very pleased with Jane's knowledge of all venues. Thanks... Read more

All of the arrangements worked very well and reservations; No problems. The hotels were in great locations and once we learned to use the train system we went to different locations easily. We found the hotel staff very friendly and very helpful. It was a great trip and we enjoyed each unique location. Our trip advisor was extrememly helpful and willing to answer all of our questions. The advise given was right on target and we were very pleased with Jane's knowledge of all venues. Thanks for your help and support.

Hotel Review
Riu Plaza London Victoria
London

This hotel is very well located in a safe walking neighborhood. It is close to the theaters, transportation is readily available and there are good local restaurants. The staff are very supportive and offer good advice.

Authenticity & Character
Location
A little less construction around the hotel
Staff
Cleanliness & Comfort
Activity Reviews
Downton Villages, Cotswolds and Blenheim Palace Tour from London
Downton Villages, Cotswolds and Blenheim Palace Tour from London
London

Interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a hard day as there was flooding in the area. The bus driver did fine. We were left off at a different location, so transport back to our hotel was more complex.
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

This was so crowded that trying to walk through was very difficult. It is filled with museum artifacts and honestly feels more like a museum than an Abbey.

Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London

This was very interesting. It is very detailed and fills in a lot of history that one might not know.

Bodleian Library Tour
Bodleian Library Tour
Oxford

This was very interesting. The guide was very informative and the library was beautiful. It is an amazing collection.

Guides, Drivers and Staff
I spoke to this.
Christchurch College and Cathedral Tour
Christchurch College and Cathedral Tour
Oxford

Very interesting. Both the college and the church were beautiful. The guide was very informative. She was a grad student in the college, so she shared a lot about the college as a community and the how the students relate to the greater community.

Guides, Drivers and Staff
Very good guide.
Entry into the Roman Baths
Entry into the Roman Baths
Bath

The history of the Baths was intriguing. It was very crowded, hot and difficult to hear at times . We were glad we went. My friend had been there previously and said that they have improved and expanded the exhibits tremendously.

Simply Windsor Castle - Afternoon Tour with transport
Simply Windsor Castle - Afternoon Tour with transport
London

Going to Windsor is always a treat. It is so beautiful, both the setting and the castle itself. Unfortunated St. George's Chapel was closed for repairs, but otherwise it was a wonderful trip. There were lots of people on a Sunday afternoon, but things moved along quite easily. I wish we could have stayed longer.

Quality of Experience
Tickets to British Museum
Tickets to British Museum
London

Very crowded but lovely Jade Exhibit and Grecian and Roman artifacts. We were disappointed that we couldn't see the Elgin Marbles.

Quality of Experience
Guides, Drivers and Staff
Taxi drivers were very helpful as were the staff members in the hotel. The Courtyard Marriott in Oxford couldn't deal with cash. Twice we went to pay them for a dinner and they took our money but struggled to find cash to return to us.
Transport
Bus tours were fine
Canterbury Cathedral Entrance ticket
Canterbury Cathedral Entrance ticket
Canterbury

This was a very meaningful experience, both the cathedral and the abbey. Very worthwhile. I really loved it. I could have stayed longer.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 07, 2024

Hi Ann

Thank you for taking the time to review your wonderful trip. It has been an absolute pleasure working with you both, and the team and I are delighted to read that you have taken some memory-making experiences away with you.

It certainly can get a little congested around the popular tourist hot spots and we are delighted that you found peace in Canterbury Cathedral, which I have to agree is simply breathtaking.

Wishing you many more happy travels and if you return to England/Europe then my colleagues and I would love to plan with you again.

All the best, Jane, Winona and The Team

An English Adverture Tour
England | Sep 20 - Oct 2, 2024

John
John B.
Canada | Reviewed on Oct 03, 2024
We would like to say thank you to Aleksandra and Kim Kim for fine work done to give us a great trip to England! In the
past we have planned our own trips but given our lack of knowledge of Cornwall, we asked Aleksandra to provide us
help in picking each day of our trip, with her help we sketched out a way to see a bit of London, see some historical
and architectural sites of significance, and pursue our interest in filming locations for Doc Martin and Poldark.
Aleksandra worked on...
Read more

We would like to say thank you to Aleksandra and Kim Kim for fine work done to give us a great trip to England! In the
past we have planned our own trips but given our lack of knowledge of Cornwall, we asked Aleksandra to provide us
help in picking each day of our trip, with her help we sketched out a way to see a bit of London, see some historical
and architectural sites of significance, and pursue our interest in filming locations for Doc Martin and Poldark.
Aleksandra worked on our itinerary with us, counseling on what was possible to reasonably cover each day. She picked
great guides for us to see Oxford University (Jacob) and Salisbury Cathedral & area (Allison), got us booked for all of
the events we picked, even getting us good seats for Hamilton which was sold out at the performance we attended.

We were very pleased with Aleksandra's picks for places to stay. In all we stayed 12 nights spread over 9 locations. The White Hart Hotel was a very relaxing, enjoyable place to start our trip and get over our jet lag on arrival in London. Boscundle Manor was so comfortable I wished we were there more than 2 nights. The Three Tuns was another favorite as we were welcomed like family by other guests in the pub when we went down for dinner. After driving almost 6 hours
on Oct 1 we were very impressed with the Stan Hill Court Hotel. All of the places we stayed were well run, clean, and
had friendly staff and good food. Aleksandra provided a very comprehensive trip plan I could reference on my phone
with all the tickets, confirmation numbers etc

Things change given different events. In our case the weather was not totally cooperative to our plans and some of
the events needed to be rescheduled or dropped from our list. We managed to fill the gaps with trips to Gunwaloe
Beach and to Geevor Tin Mine. Aleksandra helped us with changes and even arranged some ticket refunds for the
events we could not attend. We are now back in Canada, very content with what we accomplished in the last two weeks.
We now contemplate doing this again. Aleksandra will be our first contact for another trip.
John & Sally Bell,
London, Ontario, Canada.

Hotel Reviews
The White Hart Hotel
Kingston upon Thames

very good food, very customer friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sturdys Castle
Kidlington

good clean room suitable for a night stay. good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The St George and Dragon by Innkeeper's Collection
Topsham
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boscundle Manor
St Austell

very nice location, owner was quite helpful in ideas for doing things in area

Authenticity & Character
beautiful location
Location
Staff
Cleanliness & Comfort
provided muffins to start the day in the room..nice idea
The Three Tuns
Helston

very nice old place with friendly staff. Really fun atmosphere at dinner in pub

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No 12 Furze Croft
St Ives

This was not a hotel. It was a couple rooms in someone's house. The owner was very friendly and helpful with advice on the area. Good parking and access to building.

Authenticity & Character
Very comfortable stay but was a new house location, not a traditional old hotel
Location
Staff
Cleanliness & Comfort
Stanhill Court Hotel, a member of Radisson Individuals
Charlwood

Really interesting old estate that was turned into a hotel. Very relaxing for last location of our trip.

Authenticity & Character
Beautiful property
Location
15 min from Gatwick Airport
Staff
Very amenable to moving us to a ground floor room at our request
Cleanliness & Comfort
Avonlea Guest House
Banbury

small room but very clean. Good food at breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tintagel Arms Bed and Breakfast
Tintagel
Authenticity & Character
Location
good access to Tintagel Castle and Port Isaac.
Staff
Cleanliness & Comfort
Activity Reviews
Iconic Oxford  Private Walking Tour
Iconic Oxford Private Walking Tour
Oxford

Jacob was great...knew his material and made the walk fun and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets of Salisbury Private Walking Expedition
Secrets of Salisbury Private Walking Expedition
England

Allison was very informative

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 04, 2024

Dear John and Sally,

Thank you so much for your wonderful message and kind words! It was a pleasure working with you both to plan your trip to England. I’m thrilled that you enjoyed the experience and so happy to know that you’re already thinking about your next adventure!

I’d be delighted to help with your future journeys whenever you're ready. Until then, thank you once again for letting me be part of this special trip!

Sincerely and with warmest regards,
Aleksandra

Excellent Job!
England | Sep 5 - Sep 24, 2024

David
David H.
Springfield, IL | Reviewed on Oct 03, 2024
The support I received from Eleanor and other people I spoke with at off hours time was great! Overall the package was excellent and well done and it provided us with nearly everything we needed. There are a couple of suggestions I have that may make travel for others coming to the UK a bit easier. I am open to having this discussion by phone so that we can more easily go over things. I am usually available around 10:00 AM Central Standard Time (Chicago) so if this is something that would be... Read more

The support I received from Eleanor and other people I spoke with at off hours time was great! Overall the package was excellent and well done and it provided us with nearly everything we needed. There are a couple of suggestions I have that may make travel for others coming to the UK a bit easier. I am open to having this discussion by phone so that we can more easily go over things. I am usually available around 10:00 AM Central Standard Time (Chicago) so if this is something that would be of value to you I would love to do that.

Hotel Reviews
Tuddenham Mill
Bury St Edumnds

Tuddenham Mill in Bury St Edmunds was a beautiful place to stay. The rooms were large and impressive, and it had a unique character being a renovated old mill. The apple juice from a local apple farm was fantastic. The only real drawback was the challenging walk with our luggage due to steps and stairs. But overall, it was a lovely experience with excellent service.

The Relais Henley
Henley-on-Thames, Oxfordshire

The Relais Henley was the most luxurious accommodation during our trip, with a spacious room and lovely bathroom. However, parking was quite challenging as the hotel had limited spaces, and we had to park several blocks away. Despite the inconvenience, the hotel itself was fantastic with excellent service.

Henrietta Hotel
Covent Garden

We stayed at the Henrietta Hotel in London and it was wonderful. It felt like a cozy bed and breakfast with excellent service and very nice facilities. The location was perfect, right in Covent Garden, allowing us to walk to many places and easily access public transportation. We were very happy with our stay there.

Activity Reviews
Hampton Court Palace
Hampton Court Palace
London

Our visit to Hampton Court Palace was really enjoyable and impressive. We loved exploring the historical aspects of the palace and the entire experience was worthwhile.

Visit The Victoria and Albert Museum
London

The Victoria and Albert Museum was a delightful surprise. Initially added as an afterthought, I found it more enjoyable than the British Museum with its impressive and beautifully laid-out exhibits. I'd love to return and spend more time there in the future.

Local specialist: Owen Davies

5 Weeks in England - Summer 2024
England | Jun 11 - Jul 12, 2024

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Elizabeth F.
Casa Grande, AZ | Reviewed on Aug 16, 2024
There are not enough superlatives in the English language to describe our experience in building our adventure in the country of England with KimKim. From building of the itinerary and activities to actually traveling the itinerary all was flawless, fabulous and fun. Through the Kimkim platform we were paired with Megan Lloyd. Megan took the time to have a phone call with us to suss out more details about us, what type of experience we desired, interests, hobbies, etc. This interaction... Read more

There are not enough superlatives in the English language to describe our experience in building our adventure in the country of England with KimKim. From building of the itinerary and activities to actually traveling the itinerary all was flawless, fabulous and fun.

Through the Kimkim platform we were paired with Megan Lloyd. Megan took the time to have a phone call with us to suss out more details about us, what type of experience we desired, interests, hobbies, etc. This interaction was special and I believe truly helped create a very tailored and unique experience. It also further allowed Megan and her team to make additional suggestions and changes to our itinerary including experiences and places we had not considered. The best example of this is the inclusion of a visit up to the Lakes District including the Yorkshire Dales and how to fit in Hadrian's Wall. We had not given this consideration at the start. In hindsight, this was brilliant! We would not have changed a thing with our itinerary, other than wishing we had more days as ultimately none of our stays was long enough! (We spend approximately 5 weeks in England.)

We requested and had many day trips with guides. Again, we were paired via Megan and her team with wonderful, personable guides. This allowed us to make a home base in a city and take various day trips to other places, sights and villages in the area. More importantly, it provided us with a local expert who could also help educate us on the culture, guide us on further reading or places to explore and provide tips on where to dine. We loved each and every one of them.

The good news is we like to travel and London is a direct flight for us from Phoenix. As a result of the help and incredible details put together and waiting for us upon check in at our first city stop in London by Megan, we have a new favorite city and a convenient place to stop and recover from jet lag before continuing travels further. London was our first city of five visited during our five weeks in England and we spent a little more than one week there exploring. Upon check in at our hotel, we were given a package that Megan and her team had assembled which was our very detailed roadmap for the entire visit, including all our train tickets and entrance tickets as needed. This road map also included some history of the city and a list of suggested places to dine. This truly simplified navigating new places and helped reduce stress levels of being in new places.

All I can say is Megan and her team rock! Thank you for an amazing five weeks in England.

Elizabeth and Robert

Hotel Reviews
The Hoxton, Southwark
London

Hotel location is perfect. It is in a quiet neighborhood with many pub, restaurant and street food options. It is also very walkable to a couple of subway stations so if there is limited time available and / or no desire to walk, there are options. But also very walkable to almost all tourist items most of us have on our lists. Most important, the staff here are extremely friendly and helpful. The restaurant at the hotel serves very good food as well as breakfast. And if weather permits, the rooftop bar / restaurant is fun and provides excellent views of the city. We will be return guests to this hotel on future trips involving time in London.

Authenticity & Character
Location
In the Southwark area so right off the Thames Promenade, easy access to the Shakespeare Theater and Tate Modern as well as Southwark Market.
Staff
Cleanliness & Comfort
Linthwaite House
Windermere

We stayed at this exquisite hotel / guest house. We do not have a "rich uncle" but if we did, this felt like staying at our "rich uncles" house. It is a small , exquisite lake guest house where it feels like being in a house as all the common rooms are inviting and you want spend time in them when not out exploring as the views are stunning and the other guests interesting to meet and visit. We cannot say enough about the staff. Almost immediately they knew us by name and asked about our day, made recommendations, ensured we had everything we needed, assisted with transportation, you name it they did it. Perfect hosts!

Authenticity & Character
Location
The hotel sits just outside Windermere on top of a hill overlooking the lake. The grounds of the hotel are exquisite and if the weather cooperates, the patio invites just sitting and staring out at the beauty of the landscape. It is easy to escape reality at this hotel.
Staff
THE NICEST STAFF we've encountered. It was hard to say goodbye and leave our friends.
Cleanliness & Comfort
Exquisite room, very comfortable.
Local specialist: Megan Lloyd

Super fun London trip made easy!!
England | Jul 19 - Jul 24, 2024

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Payal F.
Brookhaven, GA | Reviewed on Jul 31, 2024
We had an amazing trip to London and so much of that had to do with our trip specialist Kateryna. From the moment I reached out with a trip inquiry to the time we actually were in London, she was so responsive and supportive.
The itinerary she created for us was perfect, well-balanced with activities and time for relaxing. She made all the reservations, tickets etc in advance which made the trip seem seamless.
We ran into difficulty with a 2 hour flight delay on arrival at Heathrow. I...
Read more

We had an amazing trip to London and so much of that had to do with our trip specialist Kateryna. From the moment I reached out with a trip inquiry to the time we actually were in London, she was so responsive and supportive.
The itinerary she created for us was perfect, well-balanced with activities and time for relaxing. She made all the reservations, tickets etc in advance which made the trip seem seamless.
We ran into difficulty with a 2 hour flight delay on arrival at Heathrow. I contacted her from the plane and she was able to get in touch with our transport from the airport, as well as shift our planned afternoon activities to evening so we could still do what we hoped to for the day. She made what could have been a stressful start to our trip so pleasant!

Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Chris our cab driver was so great! He customized the trip based on what our family was interested in and shared so many fun facts as well as tips about getting around London, best view for changing of the guard. We never felt rushed when stopping for photos. Also he rearranged his schedule to accommodate our flight being 2 hours late getting in and still took time to show us so many sites. Very friendly and knowledgeable about London history and site-seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

So many historical sites within. Like several museums within one place. The Crown Jewels were amazing. Seeing the armory was also so cool. Just in awe at the history of the place. Very special.

Quality of Experience
Guides, Drivers and Staff
Thames Cruise with Dinner
Thames Cruise with Dinner
London

This was a highlight - seeing the city sites at night on a boat with a lovely meal. So special. We lucked out with amazing weather. The live music was a treat while enjoying a four course dinner on the cruise. Just lovely!! And so easy to take the tube to get to the pier! Highly recommend. The kids loved it too!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Windsor Castle Half Day Trip from London including Entry
Windsor Castle Half Day Trip from London including Entry
England

Great trip to see a very special place. SO much history and to keep it so well-preserved. Very special!!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at Fortnum & Mason
Afternoon Tea at Fortnum & Mason
London

So fun! All five of us enjoyed the experience. The tea selection was extensive. Our host was so knowledgeable and helpful. The food was tasty and the kids were pleasantly surprised that they could ask for seconds on any of the offerings on their stands. They all requested second servings of sandwiches!! A lovely experience!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Aug 01, 2024
Hi Payal, Thank you so much for your wonderful review! I’m overjoyed to hear that you had an amazing trip to London and that I could help make it special for you and your family. Your kind words are deeply appreciated. It was a huge pleasure to tailor the itinerary for you, ensuring a perfect balance of activities and relaxation. I'm glad that the seamless arrangements added to your enjoyment. Despite the flight delay, I’m happy we could make your first day pleasant and stress-free. I’m... Read more

Hi Payal,

Thank you so much for your wonderful review! I’m overjoyed to hear that you had an amazing trip to London and that I could help make it special for you and your family. Your kind words are deeply appreciated.

It was a huge pleasure to tailor the itinerary for you, ensuring a perfect balance of activities and relaxation. I'm glad that the seamless arrangements added to your enjoyment. Despite the flight delay, I’m happy we could make your first day pleasant and stress-free.

I’m thrilled that Chris made your London tour memorable and that you enjoyed the experiences from the Tower of London to the Thames Cruise with Dinner. Your detailed feedback is incredibly valuable, and it’s wonderful to know that everyone loved the afternoon tea at Fortnum & Mason.

It warms my heart to know your family will cherish these memories. You are truly very valued clients, and I want you to always feel special and thoroughly appreciated.

Sending my very best wishes to you and your children!

Warmest regards,
Kateryna

Great experience thanks to Kim Kim's organizatio!!!
England | Jul 16 - Jul 26, 2024

Karen
Karen C.
Panama | Reviewed on Jul 30, 2024
Our trip to England and Scotland was incredible thanks to Kat's wise recommendations and perfect organization! The 24/7 support and quick responses provide a lot of peace of mind and confidence. Read more

Our trip to England and Scotland was incredible thanks to Kat's wise recommendations and perfect organization! The 24/7 support and quick responses provide a lot of peace of mind and confidence.

Hotel Reviews
Hotel Du Vin York
York

A hotel with the warmth of home and unbeatable attention, a gem to discover in York.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Halyard Liverpool, Vignette Collection, an IHG Hotel
Liverpool

very good location, excellent facilities, very comfortable rooms, beautiful decoration and

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jul 30, 2024

Hi Karen,

Thank you immensely for your lovely message. It was a true joy to organize your trip, and knowing that you cherished every moment warms my heart. Your feedback has truly made my day.

Wishing you a wonderful summer and sending you my heartfelt best wishes.

Warmest regards,
Kat

Amazing London Vacation
England | Jul 10 - Jul 15, 2024

Stacia
Stacia M.
Atlanta, GA | Reviewed on Jul 19, 2024
Aleksandra planned our family an amazing vacation with London Stratford as our home base and side trips to downtown London, Oxford and Bath. We liked everything about our trip from the hotel to the tours and tour guides. Most importantly, Aleksandra was so accommodating while planning and during our stay in London. We had to make some last-minute changes to our itinerary because of family reasons and she was easy to reach and took care of everything. She answered all of our questions and... Read more

Aleksandra planned our family an amazing vacation with London Stratford as our home base and side trips to downtown London, Oxford and Bath. We liked everything about our trip from the hotel to the tours and tour guides. Most importantly, Aleksandra was so accommodating while planning and during our stay in London. We had to make some last-minute changes to our itinerary because of family reasons and she was easy to reach and took care of everything. She answered all of our questions and checked on us each day even on weekends. I highly recommend Aleksandra and KimKim.

Hotel Review
Hyatt Regency London Stratford
London

The hotel is conveniently located right next to the London Stratford train station which is fantastic for travelers. The hotel was nice and the breakfast served daily was very good. It was difficult for taxis to find because it's located within a shopping/restaurant type mall so always send your GPS location to your taxi driver.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smoke alarm went off in middle of night so no water, a/c, elevators until mid-morning
Activity Reviews
 Round Trip to Oxford - Private Transfer
Round Trip to Oxford - Private Transfer
London

Our driver to Oxford went above and beyond traveling through horrible traffic to Oxford and back. Also, he was extremely accommodating when we had a family issue that delayed our return. He was very kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Retired Royal Guard Central London Walk
Retired Royal Guard Central London Walk
London

We highly recommend this tour. David Lombardi is an excellent tour guide. He has such a unique background that affords him inside information that other tour guides would not have. We learned so much and were interested the entire time. He was extremely professional, knowledgeable and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
British Museum Private Tour
British Museum Private Tour
London

The British Museum is worth seeing but it is extremely crowded. It probably depends on when you visit it. We had to wait in long security lines to get in and then it was hard to see exhibits at times. Our tour guide was late so that did not help.

Quality of Experience
Guides, Drivers and Staff
Iconic Oxford  Private Walking Tour
Iconic Oxford Private Walking Tour
Oxford

Our tour guide was fantastic. First, we were an hour late because of London traffic and he was so nice and accommodating. He was extremely knowledgeable and an excellent storyteller. Very interesting tour.

Quality of Experience
Guides, Drivers and Staff
Private Oxford University Punting Tour
Private Oxford University Punting Tour
Oxford

What a fun, relaxing excursion this was for our family. Our guide was so nice and knowledgeable. We enjoyed this punting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Bath and The Cotswolds
Bath and The Cotswolds
London

We changed our itinerary slightly and ended up going to Stonehenge and Bath. Both were definitely worth seeing. It was a beautiful drive too. We had a nice lunch at the Derby in Bath and enjoyed touring the Roman Baths. We were thankful to visit Stonehenge and happened to be there when it was not too busy. Our tour guide, Alam, was fantastic. He was so kind and patient with us and very knowledgeable. He made sure we saw the best views and sites.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Guided Tour in Buckingham Palace
Exclusive Guided Tour in Buckingham Palace
London

We thoroughly enjoyed this tour. Buckingham Palace is stunning. The self-guided tour was very well-done.

Quality of Experience
Guides, Drivers and Staff
Afternoon Tea at Fortnum & Mason
Afternoon Tea at Fortnum & Mason
London

We had a slight itinerary change and had afternoon tea at the Savoy and I'm so glad we did. It was very special. They provided excellent service; the setting was beautiful, and the afternoon tea was delicious. They even packed up a box for our daughter who was unable to attend.

Quality of Experience
Guides, Drivers and Staff
Beatles Private Walking Tour
Beatles Private Walking Tour
London

This tour is not just for intense Beatles fans. It's for anyone who is interested in learning about the Beatles and seeing different parts of London. Our guide, Michael Purvis, was amazing. He took such good care of us. He is a musician and had so many interesting stories and pictures to share with us. Even though it was a misty day, we enjoyed every minute of this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 25, 2024

Dear Stacia,
Thank you so much for your wonderful review. It was a pleasure planning your itinerary, and I'm thrilled to hear that you and your family had an amazing vacation.
I appreciate your recommendation of me and KimKim and I look forward to the opportunity to assist you with future travel plans.

Sincerely,
Aleksandra

Kim Kim is excellent. Sarah was responsive an...
England | Jun 22 - Jun 28, 2024

James
James G.
Port Townsend, WA | Reviewed on Jul 06, 2024
Kim Kim is excellent. Sarah was responsive and did a good job developing this trip with our family. We threw some changes at her late in the game and she was able to make those happen. Not easy with a group of 12. The emergency number proved invaluable several times as we ran into unexpected issues. Both issues were resolved efficiently and we were able to move along with our trip. Thank you! As a group, we did find the road book a bit cumbersome to use. The first six pages were great.... Read more

Kim Kim is excellent. Sarah was responsive and did a good job developing this trip with our family. We threw some changes at her late in the game and she was able to make those happen. Not easy with a group of 12.

The emergency number proved invaluable several times as we ran into unexpected issues. Both issues were resolved efficiently and we were able to move along with our trip. Thank you!

As a group, we did find the road book a bit cumbersome to use. The first six pages were great. What would have been very helpful was to put the actual links in those first six pages to the vouchers with words like…”click here for vouchers”.

It took one of us (Wendy) finding the menu with the link to transportation, event, and hotel vouchers to see this clearly. Sarah, I know you told us about that menu, but we were having so much to worry about, it didn’t sink in. Any info (like restaurant recommends etc. not in the actual itinerary should be clearly marked and placed at the end of the document for perusing at leisure. Does this make sense?

Great job guys. It was a trip of a lifetime and whoever thought of the Gorski Clan hats was brilliant! Thank you!

Activity Reviews
Visit Fraser Castle
Visit Fraser Castle
Inverurie

Beautiful grounds…great stories! There is a family link here.

Quality of Experience
Guides, Drivers and Staff
Transport
Huntly Falconry
Huntly Falconry
Dufftown

We are a family of 12 with six kids…fabulous hands on experience. Would highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Dunnottar Castle Tickets
Dunnottar Castle Tickets
Scotland

Must see!

Quality of Experience
Transport
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Great history…but oh so crowded!

Quality of Experience
Lots of great stuff…Better off season without the crowds.
Guides, Drivers and Staff
Transport
On foot!
Visit to Urquhart Castle
Visit to Urquhart Castle
Scotland

This ancient castle’s location is amazing and it’s easy to see why it was strategically placed on the rock outcroppings. Lots of nooks and crannies to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Secrets of Edinburgh’s Royal Mile - walking tour with castle tickets
Edinburgh

Wonderful guide…full of history and great stories the whole family loved.

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Ghostly underground tour suitable for kids
Edinburgh Ghostly underground tour suitable for kids
Edinburgh

It was raining…and not everybody went…too tired. She was a great story teller and truly made the kids squeamish!

Quality of Experience
Guides, Drivers and Staff
Transport
Gorski Family Detour : Transfer and Visit at Harlaxton
Nottingham

Our son did a semester here at Harlaxton College in Grantham England. This place is like Hogwarts on steroids…so fun and beautiful. Our guide was a retired PHD in drama and he was thoroughly entertaining.

Quality of Experience
Guides, Drivers and Staff
Private transfer in town
Private transfer in town
Scotland

Very early morning…on time!

Quality of Experience
Guides, Drivers and Staff
Transport
Nottingham Castle Visit
Nottingham Castle Visit
Nottingham

This is a good place for kids with an activity playground to expend energy.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Jul 09, 2024
Hi Jim!! Thank you so much for your wonderful feedback! I'm so glad to hear that you had an amazing family trip!! I’m happpy that we could accommodate your last-minute changes and that the emergency number was helpful when you needed it. Managing a group of 12 is no small task, and I'm happy we could make it smooth for you. We really felt that Harlaxton was very important to your family, and I was truly touched to be able to make this dream possible for you! I appreciate your input on the... Read more

Hi Jim!!

Thank you so much for your wonderful feedback! I'm so glad to hear that you had an amazing family trip!!

I’m happpy that we could accommodate your last-minute changes and that the emergency number was helpful when you needed it. Managing a group of 12 is no small task, and I'm happy we could make it smooth for you. We really felt that Harlaxton was very important to your family, and I was truly touched to be able to make this dream possible for you!

I appreciate your input on the roadbook. We'll work on making it even more intuitive with direct links to the vouchers. You're right that for a group, the tool might not be the best fit.

It was truly a pleasure helping you plan this "trip of a lifetime". And yes, the Gorski Clan hats were quite a fun idea, weren’t they? So glad you enjoyed them!

Thanks again for your kind words and constructive feedback. You are one of the most amazing families I had the chance to work with! I can't wait to help you plan your next Gorski Clan Reunion, whether it’s in the UK, France, or even Italy!

Sarah, Flore & The High Point Holidays Team

Aleksandra was great to work with.
England | Jun 18 - Jun 28, 2024

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Royce R.
SeaTac, WA | Reviewed on Jul 04, 2024

Aleksandra was great to work with. She is super responsive to all questions and emails. She works hard to solve any problems that may occur during the trip. She took the burden of planning the trip off my shoulders and gave us a great experience.

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 04, 2024

Dear Royce,

I'm so grateful for your kindness and wonderful feedback! I hope your experience was seamless and enjoyable despite any issues, and that you were able to create wonderful memories during your English vacation with Rachel.
Wishing you exciting adventures ahead!

Sincerely,
Aleksandra

Our 16 person tour van from Bath that include...
England | Jun 9 - Jun 20, 2024

Phyllis
Phyllis R.
Los Angeles, CA | Reviewed on Jun 22, 2024

Our 16 person tour van from Bath that included Stonehenge, Avebury and Cotswold village was okay. The van was full and I felt quite cramped in comparison to a similar tour we had taken in Iceland. Driver gave no instruction about moving one’s seat around to give everyone an opportunity to sit up close or not. We were on time and the van was already fully seated so we were trapped in the rear seat for the entirety of the day. Shouldn’t have been my responsibility to complain rather than provide some up front guidance. L

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jun 25, 2024

HI Phyllis

Thank you for taking the time to write to us with a review. We apologize that your '16 person tour' was not as you wished. We are delighted that you enjoyed many aspects of your 12-day trip, especially your hotel stay in York.
It was a pleasure working with you and we wish you many more happy travels.
All the best, Jane & Sarah

The 7 to 80 family trip to Great Britain !
England | Jun 5 - Jun 17, 2024

Marijane
Marijane G.
San Jose, CA | Reviewed on Jun 21, 2024
Our tour Guide for the Harry Potter location sites was excellent. She was knowledgeable, she had clips of the various scenes that related to the sites, she pasted the tour so that we all survived. And she was fun and very personable. Our driver for our auto. Tour was also very knowledgeable friendly was delightful with our seven and 10-year-old boys. He introduced them to the telephone in a red iconic london phone booth. He had the phone number of that particular booth so when they were in... Read more

Our tour Guide for the Harry Potter location sites was excellent. She was knowledgeable, she had clips of the various scenes that related to the sites, she pasted the tour so that we all survived. And she was fun and very personable.

Our driver for our auto. Tour was also very knowledgeable friendly was delightful with our seven and 10-year-old boys. He introduced them to the telephone in a red iconic london phone booth. He had the phone number of that particular booth so when they were in there, he called the number and the boys, who had never seen a telephone like that, didn’t know what to do. He told him to answer it. They didn’t know how. It was a delightful event for everybody. He also took us to Buckingham Palace and we saw the guards and the parade. We went to a number of famous stores and were cordially invited in. Also our driver gave recommendations for restaurants and made sure that we were safely dropped off and heading in the right direction for our next event. The next event was the tower of London. Which was OK. It was a simple tour with a lot of stories, which were interesting, humorous, and gory. In order to see the Crown Jewels, We had to stand on a conveyor belt that moved us right along, so everyone had a chance to see the jewels, but you could not take time to look at them. We rode the London Eye. The boys played in the park across the walk from the eye. We took a Luncheon cruise on THAMES. That was interesting and fun for the boys, especially when the people from the bridge threw peanut at us, and the food was pretty good too. We spent time in Hyde Park at DIANA’s playground, we rode the paddleboats, we did the canals in Little Venice, Camden market, a couple of pubs, a day at Harry Potter studio, and many trips on the underground.
We took the train to Edinburgh, meet another family member, then vusted many castles and “Outlander” shooting locations. One really fun thing KimKim planned for us was High Tea at a prestigious Country club. The seven and 10-year-old had never been to such a place. It was such fun to watch their eyes when the trays came out with the tea service. It was also fun for them to see the hairy cows out front. We Rented cars, went from Edinburgh to Inverness to Fort William, and then back to the Train to London.
It was nice to have Kim Kim set the bases for our trip and we could deviate from it as we saw fit. There was plenty of activities, free time and downtime so that everyone had a delightful time and no problems. The places where we stayed and we comfortable for all of us. Our trip wasn’t easy to plan. Our age range,of family, went from 7years old to 80 years old, and for a group of 5 and 6 people.
Thank you Kim Kim.

Hotel Reviews
Black Sheep Hotels Cabins
Spean Bridge

Very comfortable. Very nice place right on the Loch Lochsley. High marks. Good food.

Authenticity & Character
Upscale.
Location
Right on the Loch. Kids could skip rocks on the Loch. Kim Kim hired a private boat tour for the young folks.
Staff
They were unfazed by having young children to dinner.
Cleanliness & Comfort
Very nice.
Notting Hill Residences

We enjoyed the location. Apt #3 There was one bathroom for 5 people. The shower was a tub /shower. A dangerous tub shower with a deep step down to get out if the tub. I would not recommend for someone my age 80. Chances of falling were great. I’m pretty agile and could manage. But many other seniors Or handicapped people would not be able to do it without falling. There were ants and the ceiling leaked onto the pull out bed in the living room/kitchen. Other wise beds were comfortable and rooms were small but adequate . Apt#1 same lay out as #3, but walk in shower. MUCH BETTET! we now had 6 people to one bathroom, but only for two nights. No other issues.

Authenticity & Character
The location,
Location
Not far from tube stop, many restaurant choices nearby, laundromat next door, easy in and out , relatively quiet. Girls elementary school next door. 8 AM student arrival would wake up people, but we were up. They wear straw hats. Very cute.
Staff
Bathroom
Cleanliness & Comfort
You let yourself in with a code. You are on your own.
Cairn hotel & Appartment
Edinburgh

Two bathrooms. 6 people - much better showers. . Comfortable. Easy access, to trolley, walking distance to Royal Mile, good location, great towels,

Authenticity & Character
It was comfortable.
Location
Easy walking distance to main attractions and trolleys
Staff
No just the key.
Cleanliness & Comfort
All good
Bunchrew House Hotel
IV3 8TA

Nice. Each hotel room had a bath room. Great towels. Comfortable. Lounges, breakfast very good.

Authenticity & Character
Appearance and interior.
Location
On our route and iconic building
Staff
They were very pleasant and accommodating.
Cleanliness & Comfort
Very nice
Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Read my review from the beginning. This guy was great. Very good with the kids, many interesting stops and good advice for the rest of our trip.

Quality of Experience
We enjoyed it.
Guides, Drivers and Staff
He was great.
Transport
Comfortable.
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

The was less then I expected. The beefeater was fun. He had great stories. He did his job well but we didn’t do anything more than walk from location to location.. we were on a conveyor belt to look at the Crown jewels.

Quality of Experience
Great stories
Guides, Drivers and Staff
Funny and entertaining
Transport
There wasn’t any
Thames Cruise with Lunch
Thames Cruise with Lunch
London

Food was quite good. It was well organized. The stories were fun and entertaining. It was a relaxing way to see a part of London and we didn’t get hit by any peanuts. People throw things ontothis boat. from the bridge. We didn’t believe it until they threw peanuts at us. The guide said it usually is a milkshake.

Quality of Experience
It was fun
Food
Surprisingly, much better than I thought it would be.
Guides, Drivers and Staff
Entertaining and efficient
Transport
Comfortable
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

This was interesting. It gave us a look into a slice of Scottish life that otherwise we wouldn’t of known plus the ride out to the chapel was quite interesting. The scenery and our driver for the TAxi was great and stories.

Quality of Experience
It’s a delightful old Chapel with a history.
Guides, Drivers and Staff
Our cab driver was great
Transport
The cab picked us up and the driver was fabulous
Explore Harry Potter's London Tour
Explore Harry Potter's London Tour
London

Our guide was very knowledgeable. She took us to a number of different sites. She had clips of the videos for us to see she was very thorough. I give her high marks.

Quality of Experience
The guide was delightful
Guides, Drivers and Staff
Again, the guide was delightful
Transport
It was a walking tour
Seal Spotting Loch Linnhe Cruise
Seal Spotting Loch Linnhe Cruise
England

This was fun for the kids they could run up and down the stairs on the ship. They could see the different places and we did get very very close to some seals.

Quality of Experience
It was a good idea for a seven and 10-year-old to be entertained
Guides, Drivers and Staff
The captain of the boat, let the kids steer on the way back.
Transport
Boat was fine
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2024
Dear Marijane and Family, Thank you so much for taking the time to share your delightful experiences from your recent trip to the UK. I am absolutely happy you had a truly wonderful time filled with memorable moments and adventures! I'm thrilled to hear that your tours, especially the Harry Potter locations, captured your imagination and that the guide's knowledge and enthusiasm enhanced your experience. It’s wonderful to know that your driver was not only helpful and knowledgeable but also... Read more

Dear Marijane and Family,

Thank you so much for taking the time to share your delightful experiences from your recent trip to the UK. I am absolutely happy you had a truly wonderful time filled with memorable moments and adventures!

I'm thrilled to hear that your tours, especially the Harry Potter locations, captured your imagination and that the guide's knowledge and enthusiasm enhanced your experience. It’s wonderful to know that your driver was not only helpful and knowledgeable but also provided such a unique and fun experience for the boys with the telephone booth—a story that no doubt will be cherished for years to come!

The variety of activities and sites you visited—from the historical depths of the Tower of London to the playful moments in DIANA’s playground and the enchanting High Tea—seem to have struck the perfect balance for everyone in your family. It's always our goal to tailor each trip to fit the unique needs and interests of our travelers, and I'm so pleased we could achieve this for your diverse family group.

Your feedback is invaluable, and we are delighted to have been part of your journey. Should you ever decide to plan another adventure, whether in the UK or beyond, we would be honored to assist you again.

Kat and Team

Sarah, from the Kimkim Team, was very thoroug...
England | Jun 8 - Jun 15, 2024

L
Leslie Y.
Newark, NJ | Reviewed on Jun 18, 2024

Sarah, from the Kimkim Team, was very thorough with the itinerary she provided us. She also chose a great tour company for us to travel with. Everything went smoothly, and we had a memorable trip. I wouldn't hesitate to use them again.

Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Jun 24, 2024

Thank you, Leslie, for your kind review!

It was a pleasure working with you to craft this itinerary, and I'm delighted that you had a memorable trip. I'm also glad to hear that we met your expectations and that everything went smoothly! We strive to provide thorough and well-planned experiences, and it’s wonderful to know we succeeded at this Leslie so thanks for that!!

We look forward to helping you with your next adventure, in the UK, in France or even in Italy!!!

All the best,
Sarah & the High Point Holidays Team

Excellent travel specialists
England | Jun 1 - Jun 8, 2024

Christian
Christian o.
Denver, CO | Reviewed on Jun 17, 2024
Rachel booked a thoughtful itinerary and the team was helpful while we traveled Read more

Rachel booked a thoughtful itinerary and the team was helpful while we traveled

Hotel Reviews
11 Cadogan Gardens Hotel & Apartments
London

Great location, just two blocks from Sloane Square with easy Tube access and fantastic eateries nearby. Good breakfast, friendly and helpful staff, and excellent rooms.

Authenticity & Character
Location
Close to Tube station, lots of restaurants and shopping nearby but still a quiet area at night
Staff
Staff helped with navigating the Tube and noticed our schedule
Cleanliness & Comfort
Henrietta Hotel
Covent Garden

Small with lots of character

Authenticity & Character
Location
This area has a vibrant night life with easy access to theatres and restaurants. The night noise could be an issue for some people.
Staff
Manager was especially understanding
Cleanliness & Comfort
Activity Reviews
Private Driving Tour in London
London

The driver hadn't been advised of the suggested itinerary, the city was clogged with soccer fans, and being jet lagged, we weren't feeling great, but he adapted and showed us a few notable places.

Quality of Experience
Guides, Drivers and Staff
Transport
Westminster Abbey
Westminster Abbey
London

Great to have a Blue Badge Guide along to show us around and point out details. There's so much history and beauty within these walls.

Quality of Experience
Guides, Drivers and Staff
Blue Badge Guides always know how best to sequence the visit to a very popular site
Transport
We took the Tube, met our guide upon exit, and walked the area
Travel by First Class Return Train from London to York
England

The National Railway is great!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guide for a York Tour
York

Nick was excellent! So fun and knowledgeable, and paced perfectly. He even made special goody bag knowing we had teenagers in our family. He arranged lunch and it was fun to dine with him and become better acquainted. And he pointed out a few things to do after our time with him ended.

Quality of Experience
Guides, Drivers and Staff
York Minster
York Minster
York

So glad we had Nick along to guide our visit

Quality of Experience
Guides, Drivers and Staff
Jorvik Viking Centre, York
Jorvik Viking Centre, York
York

The museum staff provide enthusiastic historical site interpretations in full costume. Lots to discover here.

Quality of Experience
Guides, Drivers and Staff
Canterbury Cathedral
England
Quality of Experience
Private Walking Tour of London
Private Walking Tour of London
London

Patricia definitely knew the schedule and didn't have us wasting time waiting. We saw the changing of the guard en route from St. James to Buckingham as well as the guard at the nearby barracks, traversing some lovely gardens en route.

Quality of Experience
Guides, Drivers and Staff
Tower of London
Tower of London
London

We would have liked to slow down a bit, but we were scheduled up to closing time. Patricia helped us see the highlights.

Quality of Experience
Guides, Drivers and Staff
A Day Trip to Windsor and Oxford
London
Quality of Experience
Guides, Drivers and Staff
Transport
St Paul's Cathedral
St Paul's Cathedral
London

By this point in our trip, we'd seen multiple cathedrals, so we asked Patricia for the "highlights" version and she excelled

Quality of Experience
Guides, Drivers and Staff
Private Guide at Windsor Castle
Windsor

Debbie is a steward at Windsor and helped us avoid crowds and told wonderful personal stories.

Quality of Experience
Guides, Drivers and Staff
Windsor Castle & Windsor
Windsor Castle & Windsor
England
Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Oxford
Private Walking Tour of Oxford
Oxford

Our visit was perhaps not all our guide had planned, due to testing at the various colleges.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Rachel Long