Kimkim Trip Reviews for Guatemala

Catherina and the gang were brilliant and we loved our trip to Guatemala. Thanks to all of you especially JJ for the 3 - 4days guiding, but all the guides were extremely knowledable.

There were a few hiccups but Catherina sorted it out very quickly. We were bound to have a few but overall it went very smoothly.

Would kave no trouble using them again of we went back in the futrue, would recommend.

Most of our trip was absolutely amazing, Francisco was an amazing guide who took us on a bike tour of Antigua and Pacaya Volcano (I do not recommended doing the bike tour unless you are an experienced biker). Francisco even sought out last minute accommodations when we had an unexpected emergency.

Lake Atitlan was also an amazing experience at Isla Verde with our guide Sebastian. It was a beautiful place, and many travellers told us that they visit once a year.

Things did get a little rocky when we left Lake Atitlan, we left at the time arranged by Matt with our driver, but we missed our flight to Flores. Matt tried to make us pay for a hotel in Guatemala City as well as pay for a new plane ticket, even though each step of the trip had been planned by him and missing the flight wasn't our fault.

Once we did get to Flores, we explored Tikal which was definitely worth the flight and long car ride into the park.

My only other complaint was that some of the meals that we pre-paid for with the tour, we ended up having to pay for twice which was a pretty frustrating.

We had a wonderful trip seeing everything we could have possibly hoped to experience in Antigua and Lake Atitlan. Our accommodations were perfect and Esteban was the best guide we could have ever asked for. He was professional, always prompt, and adjusted the itinerary to our needs. We feel as though we learned more about the culture and experienced so much more than we could if we attempted to do this trip on our own. And, the car was comfortable and air conditioned, which is a huge bonus! Esteban taught us so many things and we will be eternally grateful for both Caty and Esteban for so many beautiful memories. We travel often to over 30 countries and highly recommend this tour.

The trip was amazing. Matt help set us up with great tour guides, they definitely helped make the trip much more enjoyable with their knowledge of the history in Gautemala. Highly recommend Wily from old town outfitters was great! I would say we traveled with comfort and we should have opted for luxury since we did spend 8 days there. Some hotel locations were a bit suspicious . I recommend the hike to Pacaya, the tours to lake atitlan and Tikal. I personally wouldn’t recommend the bike tour unless you are an avid biker! The kayaking portion is a bit tough but manageable with a partner. In all it was a great experience.

Hotel Reviews

Hotel Casa Blanca Inn

Guatemala City

Poor maintenance and plumbing. The workers weren’t very welcoming.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Isla Verde

Santa Cruz la Laguna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jungle Lodge Tikal

Peten

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel San Jorge

Antigua

Great staff and front desk. Just no fan ventilation

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

It was fun but it’s definitely something where you need to be an avid bike rider. You’re going through Main Streets and a lot of uphills to reach destinations

Quality of Experience

Guides, Drivers and Staff

Transport

Day Hike to Pacaya Volcano

Guatemala

Great hike, very beautiful hikes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat Tour of Lake Atitlán Villages

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking & Hiking Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Tikal National Park

San Ignacio

I absolutely loved this experience. We went early morning at 7 to avid heavy tourism. The animals tend to get frightened by crowds of people

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first trip to Central America. I really didn’t know what to expect. I heard mixed things from people regarding safety, etc. Catherina generated a fantastic itinerary and Esteban was the perfect guide. The trip was so smooth and enjoyable. We witnessed such amazing beauty both in the natural sights of Guatemala as well as the people. The food was fantastic. The cost was perfect for the trip. We stayed in really nice places and felt safe and well-connected the entire time. No hiccups and everyone was flexible to allow us to do what we wanted to do. When I go again, I will definitely look for these guys. Thank you Kim Kim.

Hotel Review

Homestay in Chichicastenanago, Casa Diego Ignacio, EN.

Chichicastenango

Not exactly 5 star accommodations, but the hospitality was first class.

Authenticity & Character

Just that

Location

Not in the heart of the city. Not too far either.

Staff

Genuine and warm.

Cleanliness & Comfort

Simple but comfortable.

Activity Reviews

Visit Chichicastenango Mayan Market

Guatemala

Really fun. Lots to buy. Didn’t feel too pressured people people very nice. Overall just very festive.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lake Atitlán

Guatemala

Absolutely incredible views. Only issue was keeping the kayaks running straight, but that’s on us rather than equipment.

Quality of Experience

Guides, Drivers and Staff

Transport

Villages Around Lake Atitlán by Bike

Guatemala

Something I’ll always remember, but a lot more grueling than I had anticipated. Uphill is no joke. I am not by any means an avid biker.

Quality of Experience

Guides, Drivers and Staff

Transport

Acatenango overnight

Guatemala

An absolutely must do. Take your time going up. The shelter was nicer than I thought. Only issue was mild altitude sickness that occurred the next morning. Tried to ignore it, but it definitely took away from my enjoyment. The sights were second to none.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a great experience with the team at Columbus Guatemala Travel. It was our first time in Guatemala and Catherina helped draw up an excellent itinerary for us. This included Chichicastenango, Lake Atitlan, Antigua, and Acatenango volcano. They were very flexible to our interests and we got to learn about the culture and traditions, see and experience the sights, have some outdoor adventures, and relax and enjoy the hospitality.

Esteban did an amazing job as our guide and really made the trip even more outstanding. He was patient, enthusiastic, hospitable, knowledgeable, and flexible.

Logistically everything went according to plan and we didn’t have any missteps or hiccups. Yet we also had a fair amount of free time, flexibility, and optional activities that we made the best of. The team were all super-friendly and hospitable, and the WhatsApp chat group kept us all in touch at all times if we needed something.

Overall, we had an excellent trip and were very impressed by this beautiful country. Our eyes were opened to a new culture. The sights, the sounds, the food, and most importantly the compañeros along the way made this experience very memorable for us. I highly recommend you consider them if you are looking at Guatemala as a travel destination. Buen chilero :)

Hotel Review

Homestay in Chichicastenanago, Casa Diego Ignacio, EN.

Chichicastenango

This was a really nice place to stay. It is pretty spartan, but was clean, safe, food was excellent, hosts were very friendly, and walking distance to the center of Chichicastenango. Had some issues with dogs barking at night, but room otherwise comfortable. Consider this if you are looking for an authentic Mayan highland experience near the bi-weekly market that takes place here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Chichicastenango Mayan Market

Guatemala

It’s definitely a spectacle to witness. And has been going on for hundreds of years, so worth visiting.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lake Atitlán

Guatemala

This was a lot of fun. Easy to get to, just hopped in and set out. Worth doing if you are in Panajachel

Quality of Experience

Guides, Drivers and Staff

Transport

Villages Around Lake Atitlán by Bike

Guatemala

I don’t bike a lot, but it was one of the best bike tours I’ve done. A bit challenging with the hills. Picturesque. Nice towns to stop in along the way. Great road condition. Not a lot of traffic to deal with.

Quality of Experience

Guides, Drivers and Staff

Transport

Walk Antigua Like a Local

Antigua

Great tour. Esteban did a great job showing us around. Saw the main sights, went to some interesting places I would not have thought to visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Acatenango overnight

Guatemala

Ok - this is a punishing climb unless you are exceptionally fit. It’s not technically difficult (no special gear needed other than shoes and a hiking pole perhaps), but is an almost continuous climb for five miles starting at 8,000 feet elevation. If you are young(ish) and healthy, you will eventually get to the base camp. But if you aren’t, seriously consider training for this unless you are already reasonably fit. And read all the reviews and tips (like about how to dress in layers, be prepared for rain, etc - it’s all true). That said, the views at the top are phenomenal. Fuego is erupting almost every 5-10 minutes and puts on quite a show. We stayed at a cabin that was enclosed but allowed great views from inside. Probably a once in a lifetime experience for most of us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved our trip to Guatemala & Belize. We took our 2 grandchildren 14 & 12 with us. Our trip had been a long time in the making and thinking. We had ideas of where we wanted to go but we were really in the dark until we stumbled on Kim Kim and Old Town Outfitters, they made our planning so much easier. They were very easy to work with and the itinerary they set out for us was amazing. We had adventures, fun and history ending with 5 days of relaxation in Belize. We loved all of our guides ... Vini and our driver Ivan that took us to Tikal. Olivero who was a wealth of information on Mayan history and ruins which was one of the main reasons we were in Guatemala and our guide in Belize, the three of them were excellent and very easy to spend time with. Kim Kim and Old Town Outfitters worked with our budget on every level and all our accommodation was very comfortable. They suggested places for us to visit that we would never have considered and certainly did not know about. We had the best time and our itinerary exceeded our expectations. Having a guide and driver while travelling with our grandchildren took a lot of stress out of our travels and they shared a lot with us about the culture and history of the places we visited and helped us with our Spanish. Kim Kim and Old Town Outfitters provided excellent and helpful service and their itinerary made our trip so easy ... stress free and worry free. Thank you!! We highly recommend them for your travel adventure.

Hotel Review

San Buenaventura Hotel

Panajachel, Sololá

This was our first place we stayed at when we arrived in Guatemala. The location is beautiful ... right on Lake Atitlan. Our hotel room was two bedrooms and our beds were comfortable. It was two levels ... the upstairs had a kitchenette and two divans that were made into beds. We had a lovely patio area upstairs and could see out to the lake. The breakfast was delicious and the staff are very friendly. It was the perfect place for us to start our trip from.

Authenticity & Character

We loved our room and it had an amazing door. The hotel room itself was a great design it had a wonderful stair well and a great patio area to eat outside.

Location

Right on the lake and has easy access to catch a boat and visit the villages on the other side of the lake. An easy drive from the town on Lake Atitlan where there is plenty of shops, a supermarket and a bank.

Staff

All the staff provided great service. The staff at the front desk were very helpful. The dining staff were excellent even thought we did not speak much Spanish they were very helpful.

Cleanliness & Comfort

Our hotel was very clean. The bathroom was very clean.

Activity Reviews

Tour Yaxhá Maya Ruins

Guatemala

These were our last lot of ruins on our trip. All the ruins we have seen on our trip are fascinating. We have enjoyed them all.

Quality of Experience

Guides, Drivers and Staff

Olivero our Mayan guide was excellent and his knowledge of the local ruins really brought our experience alive. We learnt so much from him.

Transport

Modern and comfortable

Hike Acatenango Volcano & Camp Overnight

Guatemala

This has been one of the most spectacular trips I have done ... watching the sunrise was awe inspiring! The eruptions of the volcano directly opposite us was amazing! The walk up was long and demanding but well worth the end result. I think this is a must do.

Quality of Experience

Our guide and the sunrise

Food

The food in Guatemala is wonderful. We really like the black beans.

Guides, Drivers and Staff

Our guide Vini and our driver Ivan were wonderful to us and really good with our grandchildren

Transport

Our transport was excellent our driver very good.

Visit Chichicastenango Market from Antigua

Guatemala

The colours of this market are spectacular. Beautiful textiles and crafts. The food market was amazing as well. We really enjoyed the energy here.

Quality of Experience

If you like Markets and local textiles I am sure you will love this

Guides, Drivers and Staff

Transport

Sunrise on Acatenango & Descent

Guatemala

Spectacular ... a must do.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Day Trip to Semuc Champey

Guatemala

We had a great day here ... caving, tubing and swimming in the blue pools. It was fun with a bit of adventure.

Quality of Experience

We really enjoyed the group of people we were with, they made it fun and interesting.

Food

Guides, Drivers and Staff

We had a local guide with us and our holiday guide. The local guide was very helpful

Transport

We took public transport and that was a very different experience for us. A lot of fun.

Explore Tikal National Park

Guatemala

We really enjoyed Tikal National Park and stayed inside the park. The ruins are spectacular!

Quality of Experience

Guides, Drivers and Staff

Olivero was our guide. His knowledge of Mayan culture, people and ruins was very helpful and really added to our experience. It was also very helpful that he was Mayan.

Transport

El mirador Overnight and Camping

Guatemala

Staying at El Mirador Overnight camp was great. The tents were comfortable, we had one each. We were catered for and the food was excellent. It was quite the adventure staying over night in the jungle. Due to time we helicoptered in and it was a fantastic flight flying over the jungle and seeing the ruins from the air.

Quality of Experience

Food

Well catered for at the camp.

Guides, Drivers and Staff

Olivero our guide, was again very informative and helpful.

Transport

The helicopter flight in was a real treat.

Cave tubing tour

Guatemala

This cave was beautiful and the tubing trip through was fun.

Quality of Experience

Food

There is very little not like in regard to the food that we have eaten on our trip.

Guides, Drivers and Staff

Again we had a really good guide. We have had excellent guides all the way on our trip.

Transport

We were picked up on time. The transport was very comfortable.

Snorkeling Tour in the Belize Barrier Reef

Caye Caulker

Another fantastic trip ... snorkeling in the Belize Barrier Reef ... it was beautiful. We were swimming with nursing sharks, sting rays and other fish. It was so beautiful, the ocean is beautiful. It was a beautiful hot day. We were out on the ocean and reef all day.

Quality of Experience

Being on and in the ocean was beautiful.

Food

Lunch was provided for us and drinks, alcohol and non alcoholic. The food was good.

Guides, Drivers and Staff

Our guide on the was very enthusiastic and the staff that took care of us were very good. We went into the ocean in smaller groups and each group had its own guide and they were very good at making sure we stayed together etc. They were really nice people and took very good care of us.

Transport

The boat was modern and comfortable and had plenty of room for everyone.

This was an incredible trip. Definitely something off the beaten path. Our guide, Jossue aka Pepien, was fantastic and spared no effort or expense making the trip run smoothly, even if it meant finding a guy in the middle of the mountains to drive us to another part of the mountains on short notice. The mountain biking was challenging but not impossible for someone with not a lot of experience. Staying with the local Mam hosts was a very unique experience and something that you will likely not find on other trips. If you are planning on going on this trip be prepared to deal with cold nights, occasional rain, high altitude, and unfamiliar food.

Wonderful trip. Guide was outstanding. It was a real adventure. Extremely physically challenging, culturally fascinating, and gorgeous scenery. A few constructive comments: the list of needed supplies should remind folks that it can get very cold in the mountains. People think central America is hot. Not true at altitude after sunset. List should include a warm jacket. A long sleeve cycling shirt also essential to avoid excessive sun exposure. A real dry bag also necessary.

The E bike experiment was successful. As a fit 70 year old, I could not have done this trip without it. However, the heavier bike is hard on the brakes on the steep downhill, and my rear brake cable broke. Fortunately, this was near the end of the trip. If it had been mid trip, it would’ve been a disaster and dangerous. the repair kit needs to include a replacement brake cable.

Overall a wonderful experience and high praise to KimKim, old town, Chris, and particularly Papiano. He could not have been more attentive.

We spent 7 days in Guatemala visiting Antigua and Lake Atitlan organised through Columbus. The service from Cathy whilst creating our itinerary was prompt and very flexible. Her communication all the way through was perfect.
Best of all was our guide for the week-JJ. He was so knowledgable, friendly flexible and couldn't do enough to help. We were truly sorry to say goodbye to him. We would very much recommend using Columbus travel through KimKim

Where can I start reviewing my trip to Guatemala? From the beginning Eduardo was amazing in answering all of my questions and planning the trip the way we wanted it. He knew how important it was for us to visit Guatemala after living for 40 years abroad. He planned our trip where not only we learned about the culture, but saw amazing places and met very interesting people.

From the moment Don David (our driver for the duration of the trip) picked us up at at airport until the moment we finalize out trip, his service was extraordinary. He drove us from Guatemala City to Antigua Guatemala. Quetzaltenango, Solola, Chichicastenango, back to Guatemala City (at 3:45 am) for us to take the plane to visit Tikal, picking us up at the airport again, take us to the Hotel Barcelo and picking us up again at 4:30 am to go back tot he airport. His service was incredible. He was always very cordial and will let us know about places and landmarks he thought were interesting or important for us to know.

Now about our tour guides throughout the trip. First, let me tell you about our primary guide, Diana. Such a young, energetic and fantastic tour guide. She is extremely knowledgeable about Guatemala's history. She not only took her time to explain to us each of the places we visited, but also gave us ample time to take pictures, make purchases, eat, and look around. Diana never made us feel rushed and never left us alone in any of the places we visited. She took her time to explain the places we traveled to even told us about the other trips she has done with other groups.

Don Oscar in Chichicastenango was great! The place is incredible. Don Oscar was super knowledgeable about Chichicastenango and its history. If you love to buy items traditional from Guatemala, Chichicastenango is your place.

Don Oliverio (tour guide) and Fernando (driver) in Tikal: From the moment our plane landed in Flores, Don Oliverio and Fernando were already waiting for us. They both made sure we had what we needed for this trip. Our recommendation is to plan to buy bug spray, sun screen and water once you get to Flores (They took the sun screen and bug spray at the airport in Guatemala). Before we started the tour, they took us to a store to buy these items. Don Oliverio explained to us from the temples, royal houses, plants, animals, to the history of the Mayas in Peten.

The hotels: excellent! No other words to describe the cleanliness, comfort and service. In every hotel, we had complementary breakfasts (which were delicious). My favorite hotel: San Buenaventura Hotel in Lake Atitlan. We had our breakfast overlooking the lake and volcano. Amazing experience.

Hotel Reviews

Casa Antigua

Antigua

We stayed two different nights in this hotel. The first room was very very, but the second one, was extraordinary! Very good service and breakfast.

Authenticity & Character

Location

Right in the middle of town and super close to everything. Loved the store right next door,

Staff

Cleanliness & Comfort

Hotel Boutique Casa Morasan

Quetzaltenango

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The beds were super comfortable. Very nice suite

San Buenaventura Hotel

Panajachel, Sololá

Loved this hotel. We were able to have breakfast right on the garden overlooking the lake and volcano.

Authenticity & Character

Loved all of the pictures hanging around.

Location

Staff

Cleanliness & Comfort

Hotel Barcelo

Guatemala City

I've been extremely blessed to have traveled to many places around the globe. Hotel Barcelo is for sure a 5 Star Hotel!

Authenticity & Character

Location

Very close to the airport

Staff

Cleanliness & Comfort

Activity Reviews

Antigua Historic Walking Tour

Antigua

Diana was our Tour Guide. She was very punctual and started the tour on time. Very knowledgeable. She never rushed us. We were able to take pictures, buy things and look around. She never minded repeating information or answering our questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Fuentes Georginas

Guatemala

If you are looking for a place to relax and enjoy the health benefits of these water, you must definitely visit Fuentes Georginas.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Chichicastenango Market

Lake Atitlán

The colors!!!! They were so vivid all throughout this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Tikal National Park

San Ignacio

The history and amazing architecture is incredible!

Quality of Experience

Guides, Drivers and Staff

Transport

La atención el cuidado de cada una de las personas que hicieron posible un tour maravilloso para mi hermana y para mi fue genial con personas geniales cada Guia en cada lugar nos enseñaron la historia de cada lugar el chofer Don David los guías Diana Sr Oscar Sr Odilio todos fueron extraordinarios GRACIAS y Eduardo quien fue nuestro enlace con ellos

Chris was incredibly attentive and insightful when it came to planning the perfect trip for us! He listened to what we wanted, made as many modifications as we asked for (there were many), and he didn't stop until everything was exactly how we wanted it. He also made a last-minute change for us on the timing of one of our hikes and it made a huge difference once we had arrived in Guatemala. We had a minor issue at the airport when we arrived, but eventually found our driver and the rest of the trip was absolutely seamless. The boat ride to San Juan and hike with Pablo was incredible. The views were breathtaking, and he and his sidekick were so much fun; we really enjoyed getting to know them. Our guide for the rest of the trip Diana, was just amazing. We feel like she's family now. Highlights in Antigua included a walking tour of the city and hiking the active volcano Pacaya where we roasted marshmallows on the steam coming from the vents on the side of the volcano. Overall, it was a five-star trip with five-star guides, and I would highly recommend Chris and his team to anyone looking to travel to Guatemala. Thank you for the most amazing trip to your beautiful country, we will never forget it!!

Hotel Reviews

Hotel Casa Palopo

Panajachel

The views from this hotel were absolutely incredible, although a little rough getting there. The roads are very bumpy and you have to take an additional ATV to get from the lobby up to where the suites are, and then additional walking and stairs to get to the room. It is not wheelchair accessible. The service and food were amazing and the room was extremely clean. There is no AC so it did get a little warm at night, but they did provide us with a fan. Note that if you want access to the infinity pool, you have to book a specific suite, which we did and it was SO worth it. I highly recommend this hotel to anyone looking for a five-star experience with access to the infinity pool with the most incredible views of the lake and volcanos.

Authenticity & Character

Location

The views from the top

Staff

They were so accommodating and service was impeccable

Cleanliness & Comfort

Very clean and bed was comfortable

Hotel Casa Santo Domingo

Antigua

This hotel is enormous and just WOW!! It is built into the ruins of a convent that was destroyed in the 1700s. The amount of history and art throughout the hotel is absolutely incredible. There is no AC, but there was a minisplit in our room that provided some circulation of cooler air. The rooms were clean and the bed was very comfortable. There are museums and a church and there is just so much to see in the hotel itself. The food and service was five-star! I would highly recommend this hotel to anyone looking for a unique, historical, and five-star hotel experience.

Authenticity & Character

We've never stayed anywhere with this amount of history and art.

Location

Walking distance to many things in town, lots of restaurants and stores

Staff

Service and staff was impeccable

Cleanliness & Comfort

Very clean and comfortable

Activity Reviews

Rostro Maya / Indian nose Hike

Guatemala

This was so much more than just a hike!! We got to enjoy the incredible views on the boat across the lake, had an enjoyable hike, then a walking tour of San Juan and got to do some shopping before departing on the boat ride back to our hotel. Our guides were wonderful and we really enjoyed our time learning more about them, their culture and Guatemala. They also did a great job helping us take pictures along the way. I'd highly recommend this hike (especially with Pablo)!

Quality of Experience

Food

Guides, Drivers and Staff

Pablo, the other guide, the drivers, everyone was wonderful!

Transport

Antigua Historic Walking Tour

Antigua

Our guide took us up and down the streets of Antigua for an incredible tour of the highlights of the city. She grew up in Antigua and had lots of interesting facts and history to share. We really enjoyed learning about the city and the sites.

Quality of Experience

Guides, Drivers and Staff

Transport

Iximché Ruins & Transfer to Antigua

Guatemala

Our guide was of Mayan descent and it was very interesting to learn about their culture and what they do to keep the Mayan culture alive. He was very knowledgeable about the site and spoke very good English. We learned so much about the Mayan people, their history and their traditions. I would definitely recommend this tour to anyone who enjoys learning about the history and culture of places that they travel to, not just touristy things.

Quality of Experience

The guide was really great

Guides, Drivers and Staff

Transport

Hobbitenango/Altamira Visits

Antigua

Altamira was really beautiful and easily accessible with a steep walk. The benches and viewing platform is relatively new so it is really nice. We unfortunately went on a foggy day and couldn't see the volcano much in the background, but would still recommend doing it. Hobbitenango is not what we expected. It was very difficult to get to and even once we parked, it required a lot of incline walking on our already tired knees/legs. There also wasn't much to do there except to take a picture on the floating hand. It's ok for a short trip to walk around and take pictures, but if we had it to do over again, we'd probably have skipped it.

Quality of Experience

Guides, Drivers and Staff

Transport

Pacaya Volcano Hike & Spa Day

Antigua

The Pacaya volcano hike was such an incredible experience. The hike is moderate and was a bit challenging with a knee issue but we made it! Roasting marshmallows on the side of the volcano where you can feel the heat coming out of the vents is an experience we won't soon forget. Our guide was wonderful and patient with my slow pace. Diana our main guide who stayed with us the whole trip prepared an amazing lunch near the top. Overall, it was a must-do experience for us and it did not disappoint. The spa day was not exactly what we expected and honestly would probably have skipped it had we known. The sauna was very small and extremely hot; after hiking all day, we did not need to be any hotter than we already were. The hot and cold pools was the most enjoyable part and was very relaxing. The massages were not that great and the rooms were very hot, which made it uncomfortable.

Quality of Experience

The hike was 5 stars, the spa is probably 3 stars.

Food

Diana prepared such a delicious lunch on the side of the volcano!

Guides, Drivers and Staff

Transport

Eduardo was very helpful on the planning of our trip. We are very thankful of his help and all the help of the driver Arturo as well all the guides , Diana, and Esmeralda.

Hotel Reviews

Hotel Camino Real Antigua

Antigua Guatemala

We had a great time at the Camino Real Hotel. People are very caring and helpful there. The rooms are very clean. The food at the restaurant is amazing! I forgot my phone and Fitbit chargers there and they emailed me to let me know. I was so happy to get the chargers back. Arturo the driver was able to pick them up at the Camino Real Hotel and brought them back to the hotel that we were staying at in Guatemala City. We would go back to the Camino Real in a heart beat!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eco Hotel Uxlabil

We had a terrible experience there. There was a bar close by and the music was very loud. The music didn’t stop until midnight and then the dogs started barking until 4AM. The next day the music started again at 9AM. The lake is beautiful and peaceful but it’s so sad that the loud music ruined our stay there. It seems that they don’t care about the tourists. We won’t ever go back there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jungle Lodge Tikal

Peten

The room was nice clean. Unfortunately the sink was not working properly. The water was not going down. The food at the restaurant was good and the people at the front desk were helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Barcelo

Guatemala City

We had a terrible experience at this hotel. The first night we got there we had to call reception because there was water on the bathroom floor and the toilet was leaking. They said that they will move us to a different room but later told us that there weren’t any rooms available. So they sent someone to fix the toilet but it leaked the next day. We called reception again at 8 PM and someone else came to dried up the floor and put out towels on the floor. Both maintenance guys didn’t know what the problem was. They just kept drying the floor. We had to called reception one more time at 1AM because the noise of the water that was leaking woke us up. At this point they wanted to move us to another room and we said no thank you. We were leaving that day. We won’t ever ever come back to this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Flor de Ixcaco weaving process

Guatemala

Delfina was very knowledgeable. We enjoyed this activity very much. The store was very pretty too.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver Arturo was an excellent driver. We enjoyed his company very much.

Guatemala City Tour

Guatemala

We enjoyed going to the National Palace, Cayala and the market. The only thing is the traffic is terrible.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Tour of Tikal National Park

Guatemala

Our guide Oliver was very knowledgeable. Our driver Eduardo was very nice too. We enjoyed the sunrise very much. Oliver even let us used his binoculars to see the monkeys.

Quality of Experience

Guides, Drivers and Staff

Transport

Eduardo’s van was very comfy. The seats had headrests.

Canopy Tour in Tikal National Park

Guatemala

Javier and Kevin were very helpful and very nice people.

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Drive to Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Belize and Guatemala was amazing! Our scuba trips in Belize organized by Ramon's Village Resort were incredible including swimming with sharks, rays, and sea turtles as well as diving for conch for our lunch. Our visit to Tikal in Guatemala will provide life long memories. Esmerelda, our guide, did a fantastic job leading us around Lake Atitlan and Antigua providing outstanding insight and history of the regions and Guatemala as whole, not too mention assisting us when our Spanish wasn't quite up to the task particulary with the lunch and dinner menus. We can't say enough about our experience and would highly recommend this itinerary as a family trip with teenagers.

My husband and I booked our trip to Guatemala for Holy Week. We specifically chose this week to view the processions and street carpets that are present during Holy Week. Our itinerary began with a trip to Tikal National Park. We visited the Mayan Temples and learned a great deal about the ancient Mayan civilization. We climbed a few of the temples , walked the complex , and connected with many facets of nature. Our guide, Oliverio was knowledgeable and very personable. He explained ancient customs, sacred rites, and ceremonies. From there we traveled to Lake Atitlan to get a better view of the volcanoes. We participated in the village tours, shopped at the local markets, and witnessed the religious preparations being made for Easter Sunday. The remainder of our trip was spent in Antigua. We watched many of the processions on Thursday, Friday, and Saturday of Holy Week. We walked through many of the streets and watched as many of the local Guatemalans prepared the colorful street carpets. One of the highlights of our stay in Antigua was the Antigua Walking Tour. Our guide, Maribel was delightful. She was informative, humorous, and very pleasant. We explored the historic landmarks and churches. Maribel explained many of the Mayan customs and traditions. We also visited a jade factory where we learned about the mining and colors of jade. Later that evening, we participated in a Guatemalan Cooking Class. There were 12 adults in the group and each of us were assigned a different task in preparing the meal. This group effort allowed us to engage in conversation and fellowship throughout the cooking process. At the end of the class, we sat down on the roof top to enjoy the meal. The sunset and the volcanoes provided the perfect backdrop for this meal. On our last full day in Antigua, we made the most of the day by participating in a bike tour around Almolonga Valley. We rode through suburban villages and stopped to visit churches, colonial ruins, a chocolate factory and a wine factory. Willy was our guide and he was most patient when we needed to take a break. There are a few hills on this scenic ride and at the midway point of this ride, we needed to walk our bike and take a few minutes to recoup. Willy provided clear safety protocols for the operation of the bike and remaining safe on the road. Willy answered all of our questions and shared many interesting details. It was fun to spend three hours with Willy on this tour. The Casa Antigua Hotel was centrally located and the courtyard was quaint. The staff was friendly and helpful. However, the rooms were very outdated. The décor was old and the rooms needed painting. There were no screens on the windows, and the towels were dingy and frayed. If I had seen the inside of the rooms prior to the trip, I would have opted for another hotel. We enjoyed our stay at Jungle Lodge Tikal and San Buenaventura Hotel. My husband and I enjoyed this trip and am glad that we decided to visit Guatemala. Eduardo did a great job with the logistics and we were moved from point to point without any difficulty. The final itinerary met our expectations and the activities did not disappoint. Eduardo provided great suggestions for activities and we were able to travel around different parts of Guatemala in our week long stay.

Wow, what an incredible trip!! Eduardo was so wonderful to work with, very knowledgable and easy to communicate with. We absolutely loved our itinerary, he picked really fun places to visit and things to do. Everything went smoothly, from our transportation to accommodations to tours. I never felt nervous or anxious, and that's saying a lot coming from me. I loved our personal driver, personal tour guide, and even a private boat for the lake tour. Incredible!
We LOVED our tour guide, Esmerelda, who was above and beyond our expectations. She was professional, knowledgeable, kind and polite, and so much fun! We felt like she was our new best friend. Esme knew all the best places to eat and visit. I was never confused as to what we were doing or where we were going too. She was always ready to help us out of boats, take photos, show us how to pay, or point out cool landmarks. I was impressed with her ability to switch between Spanish and English easily. At the end of trip, we were so sorry to have to say goodbye.
I was also especially impressed by our driver, Antonio, who also became a good friend. He was friendly, a safe and reliable driver, and very concerned for our wellbeing. He kept us laughing with his jokes and stories. We felt spoiled that we had our own personal driver for the whole trip, and someone who was so respectful and helped us with our big, heavy bags, too. Esmerelda and Antonio are truly special people. We're so lucky to have had them for our trip.
I've never had such a well-planned, easy international trip. I felt relaxed and at ease the entire time, loved all the places we visited, was obsessed with our hotel in Lake Atitlan, and fell in love with Guatemalan and all the people we met. I can't wait to visit again!

I can't say enough good things about this trip and experience! Catherina did a wonderful job planning a week in Guatemala with an itinerary that was customized for our needs. We were traveling with our 5-year-old daughter, so we needed to plan a lot of interactive activities that would keep a kindergartener engaged. Catherina went above and beyond. Every day we had something exciting on the agenda - hiking an active volcano, ziplining through the jungle, making chocolate by hand, visiting a goat farm and eating cheese with the owner of the farm... The highlight was getting to participate in creating an alfombra (Holy Week sawdust "carpet" for religious processions) with Catherina, her family, and members of the community, which was an opportunity that Catherina created especially for us. That was so special and something we will always remember! We also need to talk about how incredible our guide Esteban (Catherina's brother) was. Esteban was with us all week and made sure our entire stay in Guatemala was fun, easy, and smooth. Esteban is simply the nicest guy and we had a ton of fun with him. He was so great with our daughter and was a blast to talk to, answering all my questions about Guatemala and helping us work on our Spanish. I would 100% recommend Kimkim, Catherina, and Esteban to anyone considering a trip to Guatemala!!!

Catherina put together a great trip for us and was very responsive to our feedback and worked super hard to give us a unique trip within budget. JJ our guide was helpful, friendly and able to accomodate small changes in plans along the way. Thanks for hooking us up with Go Wild for the Acentenago trip. They were great and it was awesome to know we were supporting the local Acentenago community

Hotel Review

El Recreo

Lanquin

Great hotel but a little out of Lanquin which meant we didn’t get to see the town itself. Rooms were tidy, but basic

Authenticity & Character

Location

Somewhere more central so that we could look around the town

Staff

Cleanliness & Comfort

Activity Reviews

Ram Tzul

Guatemala

This was a good activity to do to break up a long trip. However, the waterfall itself was not that impressive and there were not many orchids. This was an ok thing to do, but would not necessarily recommend

Guides, Drivers and Staff

Friendly and knowledgeable

Transport

Semuc Champey

Guatemala

Walk was good and the pools beautiful and lots of fun. The experience of riding in on the back of the truck also added to the experience

Quality of Experience

Guides, Drivers and Staff

Transport

Driving on the back of the truck was fun and made the trip feel more authentic

Acatenango overnight

Guatemala

The hike was hard but the journey was well managed with regular breaks. The base camp site was great and Benjamin made amazing hot chocolate. The small group format was awesome, glad we weren’t with one of the bigger companies

Quality of Experience

Great product and well executed.

Food

Guides, Drivers and Staff

Benjamin was so helpful and provided excellent service. Once he found that we enjoyed running down the loose dirt he found more sections and then ran in front clearing the path when the kids were running down the hill at the end of the hike

Transport

My trip to Guatemala was amazing. I honestly didn’t expect it be so fantastic. I’m not a big traveler so I just went with knowing what I was told. Eduardo setup a great itinerary for me with what I had in mind in Antigua and lake Atitlan. Our driver Antonio and guide Esmerelda were so personable, friendly, caring and communicative. I didn’t realize how private our group would be it was Que fancy!! They All really felt like family when touring with them. So much fun and one of the best trips I’ve taken. I recommend this tour group when visiting Guatemala! You won’t regret it, for us, our trip went smoothly and we will be back again!