Kimkim Trip Reviews for Norway

4.8
Based on 724 ratings
Read 724 verified reviews by travelers who booked their trip to Norway on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

3 weeks | The best of Norway
Norway | Sep 9 - Oct 3, 2018

J
judith l.
Australia | Reviewed on Oct 12, 2018

Ingrid was very helpful fight throughout the trip with additional requests we had. The planning and ticketing went like clockwork and was thus very easy to complete the journey. No problems were encounted.

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Oct 13, 2018

Dear Judith and Clive,
Thank you so much for the wonderful feedback! I am so happy to hear that you enjoyed yourself in Norway and that everything when smoothly!

Thank you so so much again and I which you all the best!
Ingrid

Norway's Ultimate Fjord Adventure - 15 days
Norway | Aug 23 - Sep 6, 2018

Linda
Linda F.
New Bedford, MA | Reviewed on Oct 07, 2018
Planning a trip with an in-country advisor just makes sense. Ingrid Thornes, our trip consultant for a two week trip in Norway, met and exceeded our expectations. Being from Bergen, she was able to give good first-hand advice and proved more reliable than a guide book. We outlined our preferences for types of hotels, modes of transport, and places we wanted to include on our visit. Ingrid evaluated our ideas, made suggestions and then delivered an itinerary that we collaborated on for... Read more

Planning a trip with an in-country advisor just makes sense. Ingrid Thornes, our trip consultant for a two week trip in Norway, met and exceeded our expectations. Being from Bergen, she was able to give good first-hand advice and proved more reliable than a guide book.

We outlined our preferences for types of hotels, modes of transport, and places we wanted to include on our visit. Ingrid evaluated our ideas, made suggestions and then delivered an itinerary that we collaborated on for weeks. That required a lot of patience from her!

Honestly, this trip met ALL of our expectations because Ingrid took the time to listen and help us make good choices. All tickets were emailed, all connections made, paving the way for a knockout time in Norway. Well done KimKim. We will book another amazing excursion with your u again.

Linda and Peter Fenton, Massachusetts USA

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Oct 09, 2018

Thank you so so much for the amazing review, Linda and Peter! I am incredibly happy that I was able to plan this trip for you and that I met all your expectations! It was an honor to meet you all in Bergen and I am so grateful that you took the time to write this review for us!

All the best and warmest regards!
Ingrid

Norwegian Highlights: Bergen & the Sognefjord | Tromsø & Hurtigruten
Norway | Sep 10 - Sep 27, 2018

M
Michelle J.
New Zealand | Reviewed on Sep 29, 2018

Our whole trip was carefully curated to meet our particular interests including our daughter joining for the last three days. She was equally appreciative of Linda’s efforts on her behalf. The whole itinerary unfolded seamlessly and we can’t recommend Linda highly enough. Our guides, David and Stig in Bergen and Oslo also were focused on what we wanted to experience and gave us an interesting insight into contemporary Norwegian life.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Nov 21, 2018

Thank you so much for your feedback. I am ready happy to read that you had a nice experience and that it all went well! Hope to see you in Norway another time.

Norway's Ultimate Fjord Adventure - 15 days
Norway | Aug 23 - Sep 6, 2018

K
Karen B.
Asheville, NC | Reviewed on Sep 20, 2018
It was a great trip. Ingrid was so thorough and available to us via email at any time. She was very prompt in responding to any inquiries we made and changes we requested. We thoroughly enjoyed the tour with her in Bergen as we were able to see areas we never would have discovered on our own. The hotels were lovely and centrally located which was so helpful to us. We are still raving about the wonderful breakfasts we enjoyed. Bergen was certainly a favorite. Balestrand was a real treat... Read more

It was a great trip. Ingrid was so thorough and available to us via email at any time. She was very prompt in responding to any inquiries we made and changes we requested.

We thoroughly enjoyed the tour with her in Bergen as we were able to see areas we never would have discovered on our own. The hotels were lovely and centrally located which was so helpful to us. We are still raving about the wonderful breakfasts we enjoyed. Bergen was certainly a favorite.

Balestrand was a real treat because of its size and location. We loved the kayaking and the trip up the fjord. It was a beautiful ferry ride up the Geiranger Fjord but it was spoiled a bit by the town, the cruise ships and the crowds. Of course, we were tourists just like all those people but we liked Balestrand better. Such a pretty town.

Alesund was another favorite. The architecture, the small size of the city, the food, the hotel. All of it was great.

Lofoten was unbelievable from start to finish. The looming wall as we arrived, the fisherman's cottages, the Viking Longhouse, the beaches. I think it was our favorite place. The Hurtigruten gave us a chance to relax for a couple of days but cruising is not really our thing. We preferred the ferries. But it was worth it to get to Lofoten.

Even though we'd been warned, we had a little bit of a hard time getting adjusted to the prices in Norway. Overall, a wonderful trip and Ingrid was wonderful to work with.

Karen and Bill Berkeley

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Dear Karen and Bill,

Thank you so much for the detailed feedback and it was so lovely to meet you after all this time in Bergen!

I am so incredibly happy to read they you had such a good time- nothing makes me happier!

I wish you all the best and I hope to visit the 4 of you in the US sometime in the near future even though you live at different places!

All the very best to you all!
Ingrid

Norway family trip to discover our heritage
Norway | Aug 31 - Sep 11, 2018

M
Mark M.
Colorado Springs, CO | Reviewed on Sep 19, 2018
This was a trip of a lifetime!! Linda was amazing in planning and coordinating for our group of 6 in all differing age ranges. She was great in getting everything on our wish and things to do and see and most of all giving us the opportunity to stay at the family farm. Staying at the farm was the most memorable part of the trip for all of us and getting to meet some new family. We had great tour guides in both Bergen and Oslo! They were super friendly, enthusiastic, and knowledgeable and made... Read more

This was a trip of a lifetime!! Linda was amazing in planning and coordinating for our group of 6 in all differing age ranges. She was great in getting everything on our wish and things to do and see and most of all giving us the opportunity to stay at the family farm. Staying at the farm was the most memorable part of the trip for all of us and getting to meet some new family. We had great tour guides in both Bergen and Oslo! They were super friendly, enthusiastic, and knowledgeable and made us feel welcomed in a strange new place.

Valde our guide in Bergen was amazing and super friendly. She had our updated itinerary ready for us when we arrived and tons of great recommendations of places to eat and things to see and do in Bergen! Thank you Valde!!

Miriam was our guide in Oslo and truly gave us a local insight to Oslo. She was very accommodating to our group and my 77 year old mother who kept right up with our 3 hr tour. Thank you Miriam!!

All of our transports from trains, ferries, buses and rental cars were flawless and made it easy to get to all of our destinations. I would highly recommend Linda and Kimkim to anyone for their next adventure and will be booking with them again in the furture.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Hi Mark and all, thank you so much for the lovely feedback. It was a pleasure to be able to meet you as well in Oslo. I appreciated that a lot. Your photos look great - thanks for giving us an insight to your trip! Welcome back to Norway another time!! Greetings to the rest of the family as well.

Norway's Ultimate Fjord Road Trip
Norway | Sep 10 - Sep 14, 2018

David
David A.
Tempe, AZ | Reviewed on Sep 18, 2018
It feels like my wife, Roxanne, and I have developed a personal relationship with Ingrid. Her "front end" or "pre-trip" communication with me was excellent and incredibly responsive (timely). We communicated back & forth so she could understand what we liked, which enabled Ingrid to tailor a trip to our desires.
Once the trip began, I was shocked how she was monitoring our trip daily and checking in on us to ensure we were fine and that the trip was going well. She even sent me her cell...
Read more

It feels like my wife, Roxanne, and I have developed a personal relationship with Ingrid. Her "front end" or "pre-trip" communication with me was excellent and incredibly responsive (timely). We communicated back & forth so she could understand what we liked, which enabled Ingrid to tailor a trip to our desires.
Once the trip began, I was shocked how she was monitoring our trip daily and checking in on us to ensure we were fine and that the trip was going well. She even sent me her cell phone #, in the event, we needed anything and I did have to call her once for clarity on a hotel billing item. She was all over it. We texted each other and again.......she was all over it. I love this girl!
I believe KimKim does work in other countries and, if all of your agents are even 1/2 as effective as Ingrid, I will be using KimKim again. Our next scheduled trip in most likely Italy next year (2019) and I could use local help again.

Ingrid.........you are outstanding "young lady" and you deserve and have earned our felt heart accolades. We hope to return to Norway for a tour of the North someday!

Thank you KimKim but all praise goes to Ingrid!

Dave Amrhein

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Oh wow, thank you so so much for the nice words, David! It was my honor customizing this trip for you and nothing makes me happier than hearing you had such a good time!

Perhaps we can meet next time you are in Norway? It would be lovely to meet you in person and share a coffee for instance.

TUUSEN TAKK! You and Roxanne are the best! Next time you come, I hope the sun will shine for you every day!
Ingrid

Norway's Southern Fjords - 7 Days
Norway | Sep 6 - Sep 12, 2018

V
Valerie M.
Canada | Reviewed on Sep 16, 2018
Ingrid was incredible! We had a short time to visit the Bergen-Egersund portion of Norway and Ingrid arranged all our hotels (fantastic breakfasts!), train trips (schedules, tickets, maps from hotel to station), fjord boat trip, bus trip, etc. She was unfailingly patient responding to my numerous detailed questions promptly. She even went out of her way to deliver some tickets to our hotel and met us there at the start of our trip to make sure we had all our questions answered. She paid... Read more

Ingrid was incredible! We had a short time to visit the Bergen-Egersund portion of Norway and Ingrid arranged all our hotels (fantastic breakfasts!), train trips (schedules, tickets, maps from hotel to station), fjord boat trip, bus trip, etc. She was unfailingly patient responding to my numerous detailed questions promptly. She even went out of her way to deliver some tickets to our hotel and met us there at the start of our trip to make sure we had all our questions answered. She paid particular attention to our special needs with regards to limited walking ability and tracking down relatives. We had a busy week but I feel that with Ingrid's guidance, we saw everything we hoped to in the least stressful way. I would never plan another trip without using kimkim's local experienced travel team!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Hi Valerie,
Wow! Thank you so much for the wonderful review and all the wonderful pictures!! I am so happy you enjoyed your time in Norway and it was my pleasure helping you and also meet you at your hotel!

I wish you both all the best and I hope I csn visit you in Vancouver within short time!

Warmly,
Ingrid

8 days| Prekestolen, Kjerag and Trolltunga highlights
Norway | Aug 31 - Sep 7, 2018

Y
Yuliana C.
India | Reviewed on Sep 11, 2018

Ingrid was such a great helped for us, literally I just gave the name of the hikes I was interesteda at and she suggested a full itinerary. Everytime I needed support she was so responsive.
The holidays were great, was a busy and active holiday and managed to spend some time, enjoying the city as well. I will totally recommend to my friends and family to visit Norway and connect via kimkim, for sure I'm planning to come back.
The Hikes I did were: Kjerag, Pulpit rock and Trolltunga, hard to choose a favorite one

Thank You Ingrid for all your help, you rock!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Thank you so so much for taking the time to write a review, Yuliana! I am so happy to hear that you had a good time and well done completing all the hikes in only 1 week! That is impressive!

Welcome back any time! I can definitely recommend the Northern part of Norway (and Bergen of course :-)) which is where I am right now! So beautiful up here and I got to see the Northern lights as well! Yay! :-) The Autumn is a great time to be here!

Thank you so much again!

Hiking & Exploring the fjords in Norway - 9 Days
Norway | Aug 31 - Sep 7, 2018

Tyler
Tyler B.
North East, PA | Reviewed on Sep 11, 2018
My wife and I traveled the Fjord region of Norway Aug. 31- Sept. 7, 2018. Our weather was perfect every day, we were so lucky! We began in Bergen and used a combination of public transport including ferries and buses to travel to Rosendal, Odda, Aurland, Flam, Bergen, and then used the Hurtigruten ship to travel north to Alesund for a couple of days. The whole trip was fantastic and surpassed our expectations. We enjoyed the natural scenery of the mountains and the fjords, and enjoyed some... Read more

My wife and I traveled the Fjord region of Norway Aug. 31- Sept. 7, 2018. Our weather was perfect every day, we were so lucky! We began in Bergen and used a combination of public transport including ferries and buses to travel to Rosendal, Odda, Aurland, Flam, Bergen, and then used the Hurtigruten ship to travel north to Alesund for a couple of days. The whole trip was fantastic and surpassed our expectations. We enjoyed the natural scenery of the mountains and the fjords, and enjoyed some hiking as well. We hiked Trolltunga in a small guided tour group; the hike was long and difficult but the experience of doing it and the views were well worth it! We also had a great guide and met a funny guy (from Australia) in our group which made the day a lot fun too! Although it was a tough 12 miles and 12 hours, it was probably the highlight of the trip. We also did an awesome hike in Alesund that was about a half-day and much easier than TrollsTongue! It was called Sukkartoppen (SugarTop) and the views of the ocean and Alesund were perfect on a sunny, blue-skied day! We enjoyed the views of both Bergen and Alesund after walking/hiking up the hills to the lookout points. The Bergen Beer Festival was going on and we checked that out too. We enjoyed a scenic fjord cruise to Rosendal and also on the Naerofjord to Aurland as well. Kayaking the fjord in Flam was enjoyable (The weather was so nice that day we even took a quick dip in the fjord at Flam Beach!) The Flam Railway to Myrdal was very scenic and relaxing too. Our hotel accommodations were great and in great locations to make walking to things easy; they also all offered a great breakfast to start the day off. Our travel agent via KimKim Travel was Ingrid and she did an excellent job of organizing and setting the trip up. She was very thorough and detail-oriented. She was quick to respond to messages and questions in the trip planning stage. We would highly recommend her in planning travel in Norway. She will customize a trip to your interests. We have some other European destinations we would like to see, but would love to come back to Norway one day!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Dear Tyler and Kimberly,
Thank you so much for writing this detailed review and sharing the pictures! I am so happy you had such a good time and was lucky with the weather! Lucky that you are not in Bergen now- it is pouring rain at the moment!

Thank you so much again and you are always welcome back to Norway anytime!
If you want to visit the Northern part, I have plenty of recommendations for you- so beautiful and stunning nature up here where I am right now in Alta, Karasjok & and Finnmarksvidda!

Best wishes,
Ingrid

Amazing Trip of a Lifetime
Norway | Aug 28 - Sep 4, 2018

Christine
Christine C.
San Francisco, CA | Reviewed on Sep 06, 2018
Normally, I like to plan my own trips, but decided to try KimKim because I was too busy with work to research everything myself. Thanks to Ingrid, my boyfriend and I had the most wonderful and memorable 7-day whirlwind trip to Norway. As an active couple, we requested hiking, biking, kayaking and city sight-seeing (via train and ferry) all in just 1 week. Somehow, she was able to make it all happen. I am so grateful to Ingrid for suggesting activities I might not have found on my own, like... Read more

Normally, I like to plan my own trips, but decided to try KimKim because I was too busy with work to research everything myself. Thanks to Ingrid, my boyfriend and I had the most wonderful and memorable 7-day whirlwind trip to Norway. As an active couple, we requested hiking, biking, kayaking and city sight-seeing (via train and ferry) all in just 1 week. Somehow, she was able to make it all happen.

I am so grateful to Ingrid for suggesting activities I might not have found on my own, like the 12-mile hike through the "Grand Canyon of Norway" in Aurland. It was the best hike of my life! The 33-mile bike ride from Finse glaciers to Flåm fjords was simply incredible as well. Leading up to the trip, she had worked with me patiently in revising our itinerary until I was happy with it, and it ended up being perfect for us.

Most notably, our initial flight to Norway was canceled and we had to book another flight the next day. Ingrid was amazingly quick to respond, very sympathetic to our situation, and messaged back and forth with me to make sure that we made it back on track with our itinerary. I am so grateful for her support and patience throughout our trip! I would 100% recommend using KimKim, and especially booking a trip to Norway with Ingrid.

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Jan 13, 2020

Hi Christine,
Thank you so much for the wonderful review and for taking the time to write it!! You have no idea how much we appreciate it and I am so so happy that you had such a good time!! So many beautiful and fun pictures as well! Thank you!!

Welcome back to Norway any time and I wish you all the best!
Ingrid

Norway's Hiking & Fjord adventure Adventure - 7 Days
Norway | Aug 27 - Sep 2, 2018

Matthew
Matthew M.
Boston, MA | Reviewed on Sep 04, 2018

Amazing coordination, Ingrid is top notch guide and trip organizer. Would HIGHLY recommend this to anyone traveling to Norway!!!!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Thank you so much, Matthew! I am super happy that you both had such a good time! It was my pleasure organizing the trip for you!!

Norway's Hiking & Fjord adventure Adventure - 7 Days
Norway | Aug 27 - Sep 2, 2018

Laura
Laura K.
Boston, MA | Reviewed on Sep 03, 2018
I am SO happy that I stumbled upon KimKim and, more importantly, Ingrid! I was feeling very overwhelmed at planning a trip to Norway, as it is such a beautiful country with so much to do and see. Ingrid shared her expertise and worked with us to plan a custom trip that fit in everything we wanted to do! We kayaked, hiked, boated, and explored our way through the country and couldn't have done it without the guidance of Ingrid. She was very patient with us in the planning process, making... Read more

I am SO happy that I stumbled upon KimKim and, more importantly, Ingrid! I was feeling very overwhelmed at planning a trip to Norway, as it is such a beautiful country with so much to do and see. Ingrid shared her expertise and worked with us to plan a custom trip that fit in everything we wanted to do! We kayaked, hiked, boated, and explored our way through the country and couldn't have done it without the guidance of Ingrid. She was very patient with us in the planning process, making multiple itineraries for us to choose from. And it was so comforting to have her contact info on hand while we were travelling, because we did have a few minor questions throughout the trip (i.e. where to buy the best/coziest Norweigan sweater!? or, what time are we supposed to be at the boat terminal again?!) Her attention to detail was amazing. She booked the major bus and boat trips for us, sent us tickets, and even sent us maps with walking directions. I highly recommend Ingrid to anyone traveling to Norway, I've already told all my friends/family/coworkers about her!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Oh, Laura!

Thank you so much for the amazing feedback you gave me! You have no idea how much I appreciate it and I am so happy that you had such a good time!

All the best to you and Matthew!
Ingrid

The Best of Norway - 9 Days
Norway | Aug 23 - Aug 31, 2018

Alex
Alex T.
Fair Lawn, NJ | Reviewed on Sep 02, 2018
One word to describe this whole experience and adventure: AMAZING! Linda has gone above and beyond in making sure the trip was curated to accommodate my needs and requirements. Searching for the best prices/affordable trips always takes time and energy, however kimkim made it seem effortless, and the best part is that they offered a great price value relationship. If I had to do it again there would be no hesitation in working with kimkim again. Hands down made the experience memorable and... Read more

One word to describe this whole experience and adventure: AMAZING! Linda has gone above and beyond in making sure the trip was curated to accommodate my needs and requirements. Searching for the best prices/affordable trips always takes time and energy, however kimkim made it seem effortless, and the best part is that they offered a great price value relationship. If I had to do it again there would be no hesitation in working with kimkim again. Hands down made the experience memorable and rewarding, which is what it’s all about. Thank you for being phenomenal Linda, and thanks kimkim for making my first time experience with you special.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Hi Alex, thank you so much for your feedback! I am really happy to read that you had an amazing adventure. That makes me very happy! :-) Thank you also for sharing your photos - really nice to have a peek into your holiday!

Western Norway's Rivers, mountains & Fjords - 8 Days
Norway | Aug 24 - Aug 31, 2018

E
Erica B.
Philadelphia, PA | Reviewed on Sep 02, 2018
Ingrid and Vilde were very responsive and kind in the trip planning and I enjoyed the KimKim platform. I was hoping the itinerary would help my group make the most of our time in Norway- but unfortunately the itinerary didn’t achieve that. Our first full day in a location put us in Ålesund on a Sunday when everything was closed. A few museums were open from 12-4 but it made for a long day waiting for the Hurtigruten in our hotel lobby until 1am. I would have expected recommendations on... Read more

Ingrid and Vilde were very responsive and kind in the trip planning and I enjoyed the KimKim platform. I was hoping the itinerary would help my group make the most of our time in Norway- but unfortunately the itinerary didn’t achieve that. Our first full day in a location put us in Ålesund on a Sunday when everything was closed. A few museums were open from 12-4 but it made for a long day waiting for the Hurtigruten in our hotel lobby until 1am. I would have expected recommendations on tours to book in advance or thoughtfulness to what is open. I was really looking forward to the Hurtigruten- but found that the view wasn’t very good and our ticket didn’t include lunch. Stranding us as bored captives until 2pm. We didn’t accommodate any fjord cruises or boat trips thinking this would be a cool experience and I feel like we really missed out. This itinerary was a big splurge for us and I thought it would be worth it and we would get local insight to the best things to see in country. We would have been better off just flying into Bergen and booking ourselves a few days in the fjords.

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 04, 2018

Hi there Erica,

Thank you very much for the detailed feedback. This is very helpful for us and we really appreciate you taking the time to review the trip!

I am sorry that the itinerary did not achieve what you were hoping for this time. This is very valuable feedback for us and we will certainly make a note of this for the future.

Thank you very much again and I wish you all the best!
Ingrid

Northern Lights in Norway: What To Know & Where To Go
Norway | Sep 16 - Sep 19, 2018

A
Audrey L.
Yonkers, NY | Reviewed on Sep 01, 2018
My husband and I went on a trip to Norway organized by Elina in March this year. Start to finish it was a truly perfect trip. Our first three days were spent at Malangen, an absolutely lovely, modern hotel with breathtaking views of a fjord. The staff at Malangen was extremely helpful and friendly and there were wonderful activities to choose from. We snowshoed, went to a campsite owned by the hotel to see the Northern Lights and had a fascinating session with someone who taught us about... Read more

My husband and I went on a trip to Norway organized by Elina in March this year. Start to finish it was a truly perfect trip. Our first three days were spent at Malangen, an absolutely lovely, modern hotel with breathtaking views of a fjord. The staff at Malangen was extremely helpful and friendly and there were wonderful activities to choose from. We snowshoed, went to a campsite owned by the hotel to see the Northern Lights and had a fascinating session with someone who taught us about Sami culture.

After Malangen, we went to Tromso. A charming small city where we went to museums and restaurants. We also had a driver pick us up and give us a tour of the fjords.

Every aspect of the trip went incredibly smoothly. Their was one glitch when checking into our hotel in Tromso, but Elina was reachable immediately and resolved the issue. Moreover, she was prepared to spend 6 hours driving if she needed to address the issue in person! Thank you Elina!

Local specialist: Elina Hutton
Elina
Elina Hutton
Local specialist in Kilpisjärvi, Finland | Replied on Sep 28, 2018

Thank you Audrey. We're so happy to know that you enjoyed the holiday with us. Hopefully we'll see you return one day. Best regards, Elina & Gareth.

Bergen Fjord Adventure - 2 weeks
Norway | Aug 10 - Aug 24, 2018

R
Rachel W.
Tappan, NY | Reviewed on Sep 01, 2018
Overall, we would rate Linda & Ingrid's trip planning and travel services for our trip to Norway as 5 Star. They did a lot of work behind the scenes to make our vacation a smooth, seamless event. We made a very customized travel plan and they demonstrated considerable patience and much effort to accomplish our goals. Without their help and inside knowledge of Norway, we would surely have experienced a great deal of trouble, especially with the transportation. The most memorable portion of... Read more

Overall, we would rate Linda & Ingrid's trip planning and travel services for our trip to Norway as 5 Star. They did a lot of work behind the scenes to make our vacation a smooth, seamless event. We made a very customized travel plan and they demonstrated considerable patience and much effort to accomplish our goals. Without their help and inside knowledge of Norway, we would surely have experienced a great deal of trouble, especially with the transportation.

The most memorable portion of our trip was our visit to Alesund and the Hjorundfjord & Grirangerfjord fjords. The Sagafjord Hotel in Saebo was outstanding.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Dear both, thank you so much for your lovely feedback! We are very happy to read it all went well. It was a really nice trip you did, and some logistics followed it, but happy to see it worked out. Hope to see you back in Norway one day!

Norwegian Highlights- Bergen- The Hardangerfjord- Oslo
Norway | Aug 15 - Aug 21, 2018

J
Jimmy J.
Ireland | Reviewed on Aug 29, 2018

My husband and I returned from the Norwegian Highlights trip which was organized by Ingrid. Everything was perfect. Ingrid took the time to talk me thru the entire trip before we left which was great since I was a little nervous. Also, every stop we made, we were expected at. What I mean is everyone knew the Johansen's were due to arrive and welcomed us. All reservations Ingrid made went smoothly. It was very nice to have all that done and not have any problems. I would highly recommend Ingrid for anyone planning a trip to Norway.

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

HI JoAnn,
Thank you so much for the wonderful review! I am so happy that you had such a good time in my home country! All the best to you an welcome back any time!

Warmest regards,
Ingrid

Oslo to Bergen Fjord Adventure - 5 Days
Norway | Aug 22 - Aug 25, 2018

Genevieve
Genevieve C.
Spain | Reviewed on Aug 27, 2018

Hello! Thank you to Ingrid and Vilde from Ethical Travel for arranging everything to my taste and my budget. I also had a great time with Nikola from Gone Paddling in Balestrand and Flemmet, my walking tour guide in Bergen. I feel I had the chance to explore lots of things that Norway has to offer in few days . I definitely recommend visiting Balestrand, a unique gem on the fjord and their new museum of Travel and Tourism in Norway (Norsk Reiselivsmuseum ). Thank you for helping me realizing one of my traveling destination dream

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Thank you so much for the wonderful review and feedback, Genevieve! So many beautiful pictures! Thank you so much for sharing this with us and for taking the time to write a review!

All the best to you and welcome back any time!
Best,
Ingrid

Explore Bergen, Fjords & Slow Travel, Oslo - 10 Days
Norway | Aug 15 - Aug 24, 2018

L
Lea L.
Louisville, KY | Reviewed on Aug 26, 2018
Greetings! Everyone I interacted with during this process was kind and as helpful as possible. There are a few things I think you might find helpful for the next time. Generally speaking, the logistics of having to figure out our own transportation was not smooth. Having someone meeting us at both airport and train stations, and generally ensuring those things go well, was missing. Case in point is arriving at the Oslo train station with limited instructions about finding our hotel on site... Read more

Greetings! Everyone I interacted with during this process was kind and as helpful as possible. There are a few things I think you might find helpful for the next time.

Generally speaking, the logistics of having to figure out our own transportation was not smooth. Having someone meeting us at both airport and train stations, and generally ensuring those things go well, was missing. Case in point is arriving at the Oslo train station with limited instructions about finding our hotel on site at the mall, and not seeing a sign anywhere, nor was the hotel name on the mall directory. Finally after spending considerable time, with suitcases in hand, looking for the hotel in the dark (roughly 10:30 pm), I found the phone number to the hotel and they led us to a door which was locked and which they had to buzz us in through. This door was poorly marked, and again, in the dark this was a problem.

Another issue was the cost of the cab to get us to the airport when leaving. It was not our desire to use the tram or bus with luggage. It cost us $150 US for a 35 minute cab ride. At minimum, the overall trip cost should have included airport transfers. At certain points during the trip I began to wonder what we had really paid for.

Another issue is that we were not instructed to arrive early (as was the case with several other items in the itinerary), and we arrived 2 minutes past the time indicated on the itinerary for the boat to Rosendal. The boat had already left when we arrived. While I do believe there is some culpability on both ends of this one, the least you could do was reimburse us for the alternative trip we took which cost $138. I was told this was not an option.

When I asked for "City Tours", I did not mean "Walking Tours", and while our walking tours were both fine and enjoyable (David and Stig), they did not properly take the place of a more comprehensive day tour via bus, motor coach, etc., where you see the whole city. We saw very small parts of the cities, especially in Oslo. Luckily we found the beautiful buildings and harbor on our own or we would have missed a lot! Also, the harbor boat tour in Bergen was rather miserable. It was held in an open sailboat (sans sail), and it was pouring rain. It was very difficult to see anything, and while we enjoyed the guide, the type of boat was a poor choice for the frequency of rain there.

We did have an error on the itinerary at Balestrand which indicated we were staying at the Kvikness vs. where we ended up which was at the Midtnes. I did appreciate the view from the room, and Jon taking us via van to and from the harbor with our suticases, as well as the included dinners at the hotel, the amenities were quite lacking comparatively speaking. We had planned to use the gym at the Kvikness, and also there was no TV in the room, and the pillows were poor at the Midtnes. We also ended up spending evenings at the Kvikness since there was no restaurant/bar at the Midtnes. It just felt to me like we stayed in the cheaper hotel to keep your costs down.

In the end we accomplished the goal of experiencing the Fjords and cities of Norway, and that was really great. I think if you could implement a bit more 'service orientation' into the program, it would make it even better.

Many thanks for the opportunity to provide this feedback!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 01, 2018

Dear Lea,
Thank you so much for the detailed feedback! We highly appreciate it and is very valuable for us in the future. We will definitely keep a note of all of this to improve our service!

Thank you so much again and for taking the time to provide us will all this helpful feedback.

All the best,
Ingrid

Norway's Epic Family Tour - 8 Days
Norway | Aug 10 - Aug 17, 2018

Julie
Julie K.
Chester, NJ | Reviewed on Aug 25, 2018

We had the best guide in Oslo, Erlend Oyan. He was knowledgeable, engaging and connected well with the kids. My teenagers loved white water rafting with Serious Fun near Geilo. The staff at the Geilo Hotel was also fantastic. They happily helped us plan our short stay to the fullest. Our other favorite activity was the hike to the goat farm with Sam from FjordSafari, great day!

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Hi Julie, so happy to hear you and your kids had a great time and left with some wonderful memories! Hope to see you back here at some point. Thank you for traveling with us!