Kimkim Trip Reviews for South Korea

4.8
Based on 25 ratings
Read 25 verified reviews by travelers who booked their trip to South Korea on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Bespoke Asian Adventure
South Korea | Nov 2 - Nov 17, 2024

W
William R.
Corona, NY | Reviewed on Nov 23, 2024
This was my second time planning a trip with KimKim, and it easily matched the stellar experience I had the first time. Christine truly did listen to my individual preferences in planning a trip to South Korea and Beijing that felt very bespoke in the end. I personally find 5-star hotels very isolating but adore private tours, which is probably an odd combination. Nevertheless, Christine listened and accommodated my wishes. She was also the first to suggest China as a secondary... Read more

This was my second time planning a trip with KimKim, and it easily matched the stellar experience I had the first time. Christine truly did listen to my individual preferences in planning a trip to South Korea and Beijing that felt very bespoke in the end.

I personally find 5-star hotels very isolating but adore private tours, which is probably an odd combination. Nevertheless, Christine listened and accommodated my wishes. She was also the first to suggest China as a secondary destination. It was a segment that turned out to be the highlight of the trip - although everything was pretty much perfect from beginning to end.

What I failed to fully appreciate my first time with KimKim was how comforting and luxurious it is to have someone checking in on a routine basis as the tour progresses. As a solo traveler, it’s nice to know someone is there looking over my shoulder in case I run into trouble.

During this trip, I did encounter a couple of minor hiccups involving daily tours. I was able to reach out to Christine both times, and she quickly resolved the situations, leaving me free to enjoy myself. If I’d planned everything myself, I would have had to set aside a portion of my vacation to make alternate arrangements on the fly while in unfamiliar lands.

I’m sure this is only the start of a long relationship with KimKim, and I can’t wait to begin scoping out other destinations.

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Nov 28, 2024
Dear William, Thank you so much for your wonderful review. We're thrilled to hear that your second experience with KimKim was just as stellar as the first. It's so happy to know that I was able to craft a bespoke trip to South Korea and Beijing that suited your unique preferences. We're particularly pleased that you found comfort in having someone check in on your trip and we're glad we could provide that reassurance. We’re excited to be part of your travel journey and can’t wait to help... Read more

Dear William,

Thank you so much for your wonderful review. We're thrilled to hear that your second experience with KimKim was just as stellar as the first. It's so happy to know that I was able to craft a bespoke trip to South Korea and Beijing that suited your unique preferences.

We're particularly pleased that you found comfort in having someone check in on your trip and we're glad we could provide that reassurance.

We’re excited to be part of your travel journey and can’t wait to help you explore more destinations in the future. Safe travels, and we look forward to planning your next adventure.

All the best,
Christine

AMAZING!!!! Jessica was amazing. She managed to understan...
South Korea | Oct 22 - Nov 4, 2024

Michelle
Michelle B.
Flagami, FL | Reviewed on Nov 08, 2024
Jessica was amazing. She managed to understand and follow up with all my requests. This was my first solo trip and I felt safe. I had wonderful guides. Mr Taylor Woo and William were amazing. Had a great vacation. Read more

Jessica was amazing. She managed to understand and follow up with all my requests. This was my first solo trip and I felt safe. I had wonderful guides. Mr Taylor Woo and William were amazing. Had a great vacation.

Hotel Reviews
Lotte City Hotel Jeju
Jeju

I wanted to share some feedback about my hotel experience, as it was unfortunately the only downside of my time in Korea. The hotel lacked room service and didn’t have an onsite restaurant, so I was left with only the convenience store onsite for meals—which wasn’t ideal, especially with the heavy rain preventing me from going out. The TV was outdated (not a smart TV, NO netflix or other apps), with only CNN available for English-speaking guests, and the staff’s limited English fluency made it difficult to get assistance. Additionally, there was a strong, overpowering smell of wood in both the hallways and the rooms, making the environment uncomfortable. I seriously considered changing hotels due to these issues.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
They took my shower cap and didn't replace it. NO hand soap. Only 2 large and medium towels. NO small, face towel.
Grand Josun Busan

Loved the location, the staff, the room and the food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Soi Hanock Stay
Gyeongju

Very nice host and very clean! So relaxing!

Authenticity & Character
Location
Staff
There is no on-site staff. The owner of the house is pretty accessible.
Cleanliness & Comfort
The Westin Josun Seoul

This hotel is great and has an amazing location. I had 2 situations. 1) there was construction and they had to relocate me to another room. 2) In The second room the A/C was not properly working so they had to move me again. Although I had to change rooms three times, the staff was very helpful and acted quickly. They tried to make me feel comfortable and well cared for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sightsee in Seoul: Gyeongbokgung Palace&Bukchon Hanok Village&N Seoul Tower
Sightsee in Seoul: Gyeongbokgung Palace&Bukchon Hanok Village&N Seoul Tower
Seoul

Mr. Woo was a great guide

Hwadam Botanic Garden&Gwangmyeong Cave tour
Hwadam Botanic Garden&Gwangmyeong Cave tour
Seoul

This was a group tour. They just drop you there and you walk and practically self-guide. If you want to do the Monorail you have to purchase ahead of time since it gets sold out quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petite France and Nami Island Tour (join in )
Full Day Petite France and Nami Island Tour (join in )
Seoul

Self guided. They just provide transportation.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Nov 21, 2024
Dear Michelle , Hope you are doing fantastic. Thank you so much for sharing your thoughts! We're thrilled to hear that you had an amazing experience with me, Mr. Taylor Woo, and William during your trip. Your safety and enjoyment are our top priorities. However, we're genuinely sorry to learn about the challenges you faced at Lotte City Hotel Jeju. Your feedback regarding the lack of room service, outdated amenities, and staff language barriers is invaluable, and we'll be sure to pass it... Read more

Dear Michelle ,

Hope you are doing fantastic.

Thank you so much for sharing your thoughts! We're thrilled to hear that you had an amazing experience with me, Mr. Taylor Woo, and William during your trip. Your safety and enjoyment are our top priorities.

However, we're genuinely sorry to learn about the challenges you faced at Lotte City Hotel Jeju. Your feedback regarding the lack of room service, outdated amenities, and staff language barriers is invaluable, and we'll be sure to pass it on to the hotel management for improvement. We appreciate you bringing this to our attention.

Regarding the tour experience at Hwadam Botanic Garden and Gwangmyeong Cave, we appreciate your insights about the self-guided aspect and the need to plan ahead for the Monorail. Your feedback helps us enhance the experiences we offer. We hope your future travels are filled with even more wonderful moments.

Wish you happy all the time.

Warm regards from Asia,
Jessica

Exceptional visit to South Korea organized by Christine
South Korea | Sep 28 - Oct 26, 2024

Mona
Mona Y.
France | Reviewed on Oct 31, 2024
As usual, Kimkim never disappointed me. Christine, my travel counselor, was amazing, professional, proactive and gave me recommendations on what to do and see.
Christine was continuously in contact with me during my month long trip in South Korea.
She organized 21 days of my stay, other days were my own planning, even so she continued to advise me.
In some places I joined group tours, which were very well organized. My private tours were in Gyeongju and Busan.
In Gyeongju, Jino was an...
Read more

As usual, Kimkim never disappointed me. Christine, my travel counselor, was amazing, professional, proactive and gave me recommendations on what to do and see.
Christine was continuously in contact with me during my month long trip in South Korea.
She organized 21 days of my stay, other days were my own planning, even so she continued to advise me.
In some places I joined group tours, which were very well organized. My private tours were in Gyeongju and Busan.
In Gyeongju, Jino was an amazing guide so knowledgeable and helpful, he was my private guide for my whole stay in Gyeongju and he drove me to Busan, where he was my guide the first day in Busan.
Another private guide was Lily in Busan was also wonderful.
All other visits were with group tours.

Activity Reviews
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

An amazing experience, we learned to cook few local dishes. The cooking teacher was wonderful, perfect English, funny, and very efficient. We enjoyed what we cooked and the dishes were delicious

Quality of Experience
The cooking teacher
Guides, Drivers and Staff
Transport
Full Day Excursion to Korean DMZ + Suspension Bridge Tour (Join-in)
Full Day Excursion to Korean DMZ + Suspension Bridge Tour (Join-in)
Seoul

Fascinating visit to the DMZ. I went with a group, the guide Paul was a fantastic guide, passionate and knowledgeable. Thanks to him I learned a lot about the DMZ and the N and S Korea conflict and hopes for unification. A memorable visit in spite of the rainy weather

Quality of Experience
The guide was very knowledgeable
Guides, Drivers and Staff
Transport
Seoul Traditional Korean Folk Painting
Seoul Traditional Korean Folk Painting
Seoul

I missed the class because I mixed up the station name

Quality of Experience
Did not join
Guides, Drivers and Staff
Did not join
Transport
Did not join
Korean Folk Village / Suwon Hwaseong Day Tour from Seoul
Korean Folk Village / Suwon Hwaseong Day Tour from Seoul
Seoul

Very enjoyable experience learned a lot about the way of living in traditional villages

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petite France and Nami Island Tour (join in )
Full Day Petite France and Nami Island Tour (join in )
Seoul

I enjoyed both visits tremendously. Nam island is very special and not to be missed

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Nov 04, 2024
Dear Mona, Greetings from Christine.Thank you so much for your wonderful review. We're thrilled to hear that your experience with Kimkim exceeded your expectations. It's great to know that my proactive communication made your month-long trip in South Korea enjoyable. We're glad to hear you enjoyed the private tours in Gyeongju with Jino and in Busan with Lily. Their knowledge and support truly make a difference in enhancing the travel experience. We're also happy that the group tours met... Read more

Dear Mona,

Greetings from Christine.Thank you so much for your wonderful review. We're thrilled to hear that your experience with Kimkim exceeded your expectations. It's great to know that my proactive communication made your month-long trip in South Korea enjoyable.

We're glad to hear you enjoyed the private tours in Gyeongju with Jino and in Busan with Lily. Their knowledge and support truly make a difference in enhancing the travel experience. We're also happy that the group tours met your needs as well. Thank you for choosing Kimkim for your travel plans, and we look forward to assisting you on your future adventures.

Wish you a wonderful day.

All the best,
Christine

Taylor Woo was an exceptional private tour gu...
South Korea | Oct 22 - Oct 28, 2024

Jordan
Jordan L.
Newark, NJ | Reviewed on Oct 30, 2024

Taylor Woo was an exceptional private tour guide! We had so much fun exploring the city and learning from him.

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Nov 04, 2024

Dear Jordan,

Hope you are doing great.Thank you so much for your kind words.We're thrilled to hear that you had a great time exploring the city with Taylor Woo. He truly is exceptional at what he does, and we're glad you enjoyed your experience. We hope to welcome you back for more adventures in the future.

All the best,
Christine

trip was greatwell organised drivers and g...
South Korea | Oct 12 - Oct 20, 2024

Fran
Fran F.
Australia | Reviewed on Oct 29, 2024

trip was great
well organised
drivers and guides were all very good
especially in busan Jade he was wonderful
accomodation in seoul for first two days was awful room when we returned there we were given a much better rooom but it was dissapointing to get that first room

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 30, 2024

Dear Fran,

Greetings from Jessica and thank you for your kind feedback.We're thrilled to hear that you had a great trip and found the organization, drivers, and guides to be excellent, especially Jade in Busan. We sincerely apologize for the initial accommodation issues you experienced in Seoul. We appreciate your understanding. Your comments will help us improve our services. We hope to welcome you on another trip in the future.

Wish you a wonderful day.

All the best,
Jessica

Classic Culinary Culture Trip: Seoul, Gyeongju, Busan, Jeju Island
South Korea | Oct 11 - Oct 22, 2024

Lauren
Lauren K.
Canada | Reviewed on Oct 27, 2024
The tour guides and drivers were fantastic. They accommodated our requests and were flexible to our needs.
Some issues I had was with the tour company. During the trip I wasn't sure who or which company I was dealing with. It was Christine, who had put our trip together but it seemed like the actual person/company coordinating our day to day was not Christine but someone else who was actually located in Korea. We do not mind this but it seemed like there were way too many cooks in the...
Read more

The tour guides and drivers were fantastic. They accommodated our requests and were flexible to our needs.
Some issues I had was with the tour company. During the trip I wasn't sure who or which company I was dealing with. It was Christine, who had put our trip together but it seemed like the actual person/company coordinating our day to day was not Christine but someone else who was actually located in Korea. We do not mind this but it seemed like there were way too many cooks in the kitchen.

One of our issue was with our KTX ticket from Seoul to Busan. No one delivered or sent the tickets manually or electronically to us, even with me asking the agent for them. It got resolved quickly enough but it was during our car ride to the train station. I was not happy. Also, some of the recommended activities were not something I wanted to do nor requested, such as going to Spa land in Busan. Luckily the guide was able to accommodate and find something else for us to do. Also in Jeju Island, the company had put seaweed museum on our itinerary but when we asked the locals, they indicated it was not that interesting and it would be waste of our time since it was located on the opposite end of the island.

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Oct 30, 2024
Dear Lauren, Greetings from Christine.Thank you for sharing your feedback about your recent trip. We're thrilled to hear that the tour guides and drivers were fantastic and able to accommodate your needs. However, we appreciate you bringing to our attention the concerns you had with coordination and communication. We understand how important it is to have a clear point of contact, and we apologize for any confusion regarding the arrangements between Christine and the team in Korea.We will... Read more

Dear Lauren,

Greetings from Christine.Thank you for sharing your feedback about your recent trip. We're thrilled to hear that the tour guides and drivers were fantastic and able to accommodate your needs. However, we appreciate you bringing to our attention the concerns you had with coordination and communication.

We understand how important it is to have a clear point of contact, and we apologize for any confusion regarding the arrangements between Christine and the team in Korea.We will take your comments into consideration to improve our communication process.

We also value your feedback on the recommended activities. We're glad the guide was able to make adjustments based on your preferences, and we'll review our itinerary suggestions to ensure they match better with our travelers' interests in the future.

Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

Wish you a wonderful day.

Warm regards,
Christine

We had a fantastic trip to South Korea.
South Korea | Oct 12 - Oct 20, 2024

S
Stacey G.
Australia | Reviewed on Oct 25, 2024

We had a fantastic trip to South Korea. Jessica organised everything to perfection, all to our personal needs. Nothing was too much trouble and all our requests were met.
The hotels were good, guides were good and very informative and also happy to change the itinerary on a day if needed.

We would highly recommend Jessica and kimkim.

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 30, 2024

Dear Stacey,

Hope you are doing great.

Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic trip to South Korea and that I was able to tailor everything to your needs. It’s great to know that you enjoyed the accommodations and found the guides informative and flexible.

We look forward to helping more travelers create memorable experiences.Safe travels on your future adventures.

Warm regards from Asia,
Jessica

Jessica was phenomenal in planning our trip. ...
South Korea | Sep 21 - Oct 7, 2024

A
Akshaya J.
Dallas, TX | Reviewed on Oct 14, 2024
Jessica was phenomenal in planning our trip. She took into account the regions we wanted to visit and recommended the best locations to stay which made access convenient. She is very flexible about how involved you need her to be and is willing to work with your budget. Based on our budget, we paid her for the itinerary and did all the booking ourselves. If you don’t have months planning using the lonely planet and feel overwhelmed based on too many options, Jessica is your best bet! She... Read more

Jessica was phenomenal in planning our trip. She took into account the regions we wanted to visit and recommended the best locations to stay which made access convenient.

She is very flexible about how involved you need her to be and is willing to work with your budget. Based on our budget, we paid her for the itinerary and did all the booking ourselves. If you don’t have months planning using the lonely planet and feel overwhelmed based on too many options, Jessica is your best bet! She is extremely responsive and even found the address of the trailhead for us middle of our trip when we changed one of the days and the information on the website for the trails was in Korean. I would highly recommend her if you are planning a trip to South Korea!!!

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 21, 2024

Dear Akshaya,

Hope you have great time.Thank you so much for your fantastic feedback. I’m thrilled to hear that I could assist you in planning your trip and that my recommendations were helpful. It’s great to know that my flexibility and responsiveness made your experience smoother.

We truly appreciate your recommendation and are delighted that you had a fantastic time in South Korea. If you ever need assistance with your future travels, I would love the opportunity to help you again.

All the best,
Jessica

First Solo Trip!
South Korea | Sep 16 - Sep 30, 2024

C
Christina C.
Canada | Reviewed on Oct 11, 2024
It was my first solo trip, and I chose Korea (Seoul, Busan, and Jeju Island) as my destination. The trip lasted two weeks. It was my first time working with the KimKim agency, and Jessica was my travel agent. She did an amazing job planning and suggesting activities that I would not have thought of doing if I had planned it on my own. She was quick to respond to my needs, especially within the three months’ notice before my departure. Jessica was very accommodating and made changes to the... Read more

It was my first solo trip, and I chose Korea (Seoul, Busan, and Jeju Island) as my destination. The trip lasted two weeks. It was my first time working with the KimKim agency, and Jessica was my travel agent. She did an amazing job planning and suggesting activities that I would not have thought of doing if I had planned it on my own. She was quick to respond to my needs, especially within the three months’ notice before my departure. Jessica was very accommodating and made changes to the schedule as needed. I liked how the itinerary included a little bit of everything. She organized a variety of activities, from popular tourist attractions like Bukchon Hanok Village, Haeundae Sky Capsule, and Nami Island, to outdoor adventures such as paragliding near Busan, hiking at Bukhansan National Park (highly recommend), and fishing on Jeju Island. All the drivers and guides were punctual and accommodating, ensuring that I was taken to and from the airport, hotel, and my planned activities. Before leaving for my trip, Jessica provided a thorough outline not only of my itinerary but also a mini cheat sheet with what to expect in Korea and useful phrases to learn. Learning these phrases was very helpful, and I used them daily at restaurants and cafes.

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 12, 2024
Dear Christina, Hope you are doing great. Thank you so much for your wonderful review. We're delighted to hear that your first solo trip to Korea was such a memorable experience. It's fantastic to know that I was able to tailor the itinerary to your interests and provide you with a variety of activities that enriched your journey. We're especially glad that the guides and drivers made your travels smooth and enjoyable. It's great that you found the mini cheat sheet helpful too—being able to... Read more

Dear Christina,

Hope you are doing great.

Thank you so much for your wonderful review. We're delighted to hear that your first solo trip to Korea was such a memorable experience. It's fantastic to know that I was able to tailor the itinerary to your interests and provide you with a variety of activities that enriched your journey. We're especially glad that the guides and drivers made your travels smooth and enjoyable. It's great that you found the mini cheat sheet helpful too—being able to communicate in the local language can make the experience even more immersive.

We hope this trip sparked a love for travel, and we would be thrilled to assist you on your next adventure. Safe travels!

Best regards,
Jessica

1) drivers: very helpful always in time. spec...
South Korea | Sep 29 - Oct 8, 2024

J
Jean Louis T.
France | Reviewed on Oct 09, 2024
1) drivers: very helpful always in time. special mention for Mr Nam.
2) guides: good level of english, helpful and professional, special mention for Jones: veru helpful , nice may be a little too shy
3) hotels: for us OK as center city
gyeongju: price range for budget.
busan: oK for budget visitors. stanford hotel in front is better. foret hotel not indicated for western people. no continental breakfast, only local breakfast machine coffee only no sugar
seoul: stanford location...
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1) drivers: very helpful always in time. special mention for Mr Nam.
2) guides: good level of english, helpful and professional, special mention for Jones: veru helpful , nice may be a little too shy
3) hotels: for us OK as center city
gyeongju: price range for budget.
busan: oK for budget visitors. stanford hotel in front is better. foret hotel not indicated for western people. no continental breakfast, only local breakfast machine coffee only no sugar
seoul: stanford location fantastic, suitable for western people. for us most convenient hotels/ stanford and ibis myeongdong.
4) Trip intinerary and informations:
Informations regarding meeting point/time: for older people like us who are not used to handphone better to state in the initial itinerary in order to avoid questions or worries.
- meeting point: usually hotel lobby driver/guide will confirm by sms or whatapps 1 or 2 days before
5) Sky capsule or cable car: not much interest for us as most of us go to ski resort 1/2 a year in the mountains.
6) a little more assistance may be required for shopping fans in Seoul as most of the markets are so huge that we need time to understand the mapping.
We would like to thank Jessica Wang, Alicia Lee and the Ordynovo team for their assistance.

Hotel Reviews
GG Hotel
Gyeongju
Authenticity & Character
nothing special
Location
only interest center city
Staff
Ok for this category
Cleanliness & Comfort
normal
Hotel Foret Premier Nampo (Korea Quality)
Busan

only interest next to BIFF and Jagalchi Market

Authenticity & Character
nothing to remeber of
Location
only interest of this hotel
Staff
normal for this category
Cleanliness & Comfort
budget hotel
Stanford Hotel Myeongdong

room a little small but fanstastic location for shopping. bdget wise good.

Authenticity & Character
normal for tourist people
Location
for shopping
Staff
ok nothing special
Cleanliness & Comfort
ok for this category
Activity Reviews
Half Day Bulguksa and Seokguram Grotto Tour with night view of Donggung Palace and Wolji Pond
Half Day Bulguksa and Seokguram Grotto Tour with night view of Donggung Palace and Wolji Pond
Gyeongju

must in Gyeongju

Quality of Experience
Guides, Drivers and Staff
OK
Transport
OK
Full Day Seoraksan Tour From Seoul
Full Day Seoraksan Tour From Seoul
Seoul

this comment is only for our case: not worth 6 hour car trip for scenery reason.

Quality of Experience
for us: no interest
Guides, Drivers and Staff
nothing special
Transport
6 hour trip
Full Day Haedong Yonggungsa, Sky Capsule, and Traditional Market Tour
Full Day Haedong Yonggungsa, Sky Capsule, and Traditional Market Tour
Busan

sky capsule or blue line: no interest for us

Quality of Experience
no comments
Guides, Drivers and Staff
no comments
Transport
OK
Full Day Gamcheon Cultural Village, Songdo Sky Walk and Jagalchi Fishery Market Tour
Full Day Gamcheon Cultural Village, Songdo Sky Walk and Jagalchi Fishery Market Tour
Busan

for us: only jagalchi market and gamcheon of interest

Quality of Experience
ok
Guides, Drivers and Staff
ok
Transport
ok
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul

OK must in Seoul

Quality of Experience
ok
Guides, Drivers and Staff
ok
Transport
OK
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 12, 2024
Dear Jean, Hope you have a great day. Thank you for your thoughtful review. We’re thrilled to hear that you had a positive experience with our drivers, especially Mr. Nam, who will be pleased to know his helpfulness was appreciated. It’s great to know that our guides were able to provide you with professional service and that Jones made a good impression, even if he's a bit shy! We appreciate your feedback on the hotel choices. We're glad that the Stanford Hotel in Seoul met your needs,... Read more

Dear Jean,

Hope you have a great day.

Thank you for your thoughtful review. We’re thrilled to hear that you had a positive experience with our drivers, especially Mr. Nam, who will be pleased to know his helpfulness was appreciated.

It’s great to know that our guides were able to provide you with professional service and that Jones made a good impression, even if he's a bit shy!

We appreciate your feedback on the hotel choices. We're glad that the Stanford Hotel in Seoul met your needs, and we understand the importance of good breakfast options, especially for our Western guests. Your insights regarding the accommodations in Gyeongju and Busan are very valuable, and we will definitely take them into consideration.

Thank you for the suggestion to improve information regarding meeting points, especially for those who may not be as comfortable using phones. We will work on making this clearer in the itinerary to enhance the experience for all our guests.

Thank you once again for your feedback, and we hope to welcome you back in the future.

Best regards,
Jessica

Jessica has provided an outstanding service f...
South Korea | Aug 30 - Sep 9, 2024

Diep
Diep N.
Canada | Reviewed on Oct 01, 2024
Jessica has provided an outstanding service from planning, booking and following up with us throughout the trip. She provided accurate, on time and detailed information for each day. When we had question, Jessica replied very quick. She always made sure that we received the responses that we needed. Read more

Jessica has provided an outstanding service from planning, booking and following up with us throughout the trip. She provided accurate, on time and detailed information for each day. When we had question, Jessica replied very quick. She always made sure that we received the responses that we needed.

Hotel Reviews
Hotel 28 Myeongdong
Seoul

Beautiful small hotel. Staff are all friendly very attentive and give excellent services. Very comfortable bed. Very clean room and bathroom . The hotel always smelled very nice. Excellent location. One bad comment is the breakfast which has very limited choices for a small luxury hotel, same food was served, not much choices of fruits . Overall I had an enjoyable stay.

Authenticity & Character
Charming
Location
Convenient to walk to shops and restaurants
Staff
Excellent customer services
Cleanliness & Comfort
Bed is super comfy. Room smells very nice. One bad comment is the AC very noisy . We had to turned it off but the it was hot During the night
Lotte City Hotel Jeju
Jeju

Very disappointed for a 4 stars hotel. The check in staff was not friendly and slow. The hotel is old. The restaurant for breakfast is old and need a lot of renovations. The food is not quality and has poor choices . The coffee is awful even Korea is known for good coffee. I don t recommend this hotel to my family and friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lahan Select Gyeongju
Gyeongju

Nice hotel with excellent buffet and beautiful scenery on the lake

Authenticity & Character
It’s a typical big chain hotel. The hotel needs some touch up’s
Location
Great location for a getaway from busy Seoul
Staff
Average service like big hotel chains
Cleanliness & Comfort
It s clean nothing special
SIGNIEL BUSAN
busan

We were lucky to have a corner room on the upper floor with amazing ocean and mountain / city view. The beds are comfy. Room was clean . The breakfast buffet is outstanding I enjoyed very much. I also enjoyed very the lounge for tea, cocktails … The hotel has beautiful infinity swimming pool. Good location for evening walk but it s a bit far away from the shops and center of Busan. Overall I had a good stay I would come back to Signiel. The concierge services staff is outstanding . The check in services need to be more efficiency especially at the 3 o clock check in time when many guests checking in at the same time.

Authenticity & Character
Beautiful hotel
Location
Good location with beach walk
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul

The visit to the palace and the village was interesting.

Quality of Experience
Guides, Drivers and Staff
Mr. Micky seems knowledgeable. Have a little accent that sometime it was difficult to understand. Overall he gave a very good service
Transport
Full Day Suwon and Yongin Tour From Seoul
Full Day Suwon and Yongin Tour From Seoul
Seoul

In my opinion there was not much to see. I did not like the lunch fried chicken . The restaurant is not clean . I did not enjoy the walk to the local market after the lunch, there was nothing to see and it s quite filthy. I do not recommend to spend have these places in the itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Gyeongju

Beautiful scenery , museum , Very interesting . I enjoyed the explanations provided by Mr. Jade Kim.

Quality of Experience
Guides, Drivers and Staff
Excellent tour guide, fluent in English, Mr. Jade Kim is native from Busan that why he is very knowledgeable of the history and the area . He made sure we enjoyed the visits and learned about Korea history. He was open to accommodate our interests and not sticking to the itinerary.
Transport
Half Day Bulguksa and Seokguram Grotto Tour
Half Day Bulguksa and Seokguram Grotto Tour
Gyeongju

Love love the visit. Highly recommended. The best is the lunch at a local tiny restaurant who makes their own tofu . Thanks Mr. Jade Kim for introducing to us home made cuisine. Most memorable meal.

Quality of Experience
I
Guides, Drivers and Staff
Transport
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Interesting visits beautiful view of Busan from different spots on the mountain . Excellent lunch with fresh seafood at the fish market. Best fresh abalones, clams that I have never had. Not mentioning the marinated crabs , typical Busan . Another unforgettable meal. Thanks Mr. Jade Kim.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Jeju Island

Another excellent visits in Jeju island. Beautiful beaches. It was interesting and different to discover a beautiful bonsai garden. Mrs Susie gave excellent services and very attentive to make sure we had a good time in Jeju

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 07, 2024
Dear Diep, Hope you are doing great. Thank you so much for your wonderful feedback. It is my great pleasure to ensure that everything went smoothly from planning to follow-up. It's also great to know you enjoyed your stay at Hotel 28 Myeongdong, appreciating the friendly staff, comfortable accommodations, and excellent location, despite the limited breakfast options. We regret to hear about your experience at Lotte City Hotel Jeju and appreciate your honest input regarding the check-in... Read more

Dear Diep,

Hope you are doing great. Thank you so much for your wonderful feedback. It is my great pleasure to ensure that everything went smoothly from planning to follow-up. It's also great to know you enjoyed your stay at Hotel 28 Myeongdong, appreciating the friendly staff, comfortable accommodations, and excellent location, despite the limited breakfast options.

We regret to hear about your experience at Lotte City Hotel Jeju and appreciate your honest input regarding the check-in process and the breakfast quality. Your feedback is valuable to us, and we will certainly relay your comments to the hotel management.

Thank you once again for taking the time to share your experiences. We hope to welcome you back on your next trip.

Best regards,
Jessica

The perfect blend of guided and unguided activities.
South Korea | Sep 10 - Sep 23, 2024

David
David R.
Berkeley, CA | Reviewed on Sep 26, 2024
Christine, we really liked the accommodations, especially La Meridian Myeongdong, AC Marriot (Gangnam) and La Valse in Busan. I must admit, I was surprised to learn that our hotel on the beautiful natural island of Jeju was in a highly urban area; it wasn't what I expected. But the hotel itself was fine. We appreciated the balance of planned activities (six days) and unplanned activities (5 days). That really worked for us. The guides were tremendous. Jiyoung, Jake and Kevin were all so... Read more

Christine, we really liked the accommodations, especially La Meridian Myeongdong, AC Marriot (Gangnam) and La Valse in Busan. I must admit, I was surprised to learn that our hotel on the beautiful natural island of Jeju was in a highly urban area; it wasn't what I expected. But the hotel itself was fine. We appreciated the balance of planned activities (six days) and unplanned activities (5 days). That really worked for us. The guides were tremendous. Jiyoung, Jake and Kevin were all so different, but they were fun, friendly, enthusiastic and informative. We couldn't have been happier with them. In fact, we've enjoyed guides in several other countries and we think Korea's might have been the best we've ever had. One of the special aspects of having a great guide is that you learn more about the culture than simply learning about the sites. We learned about how elders are treated, about the different perspectives of the different generations, the ways the ancestors are honored (and so much more). Also, Alicia Lee was extremely helpful in many regards, especially in supporting us in real time. Thanks to you and Kim Kim for another great experience!

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and China | Replied on Oct 12, 2024
Dear David, Hope you are doing fantastic. Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed your accommodations, especially at La Meridian Myeongdong, AC Marriott in Gangnam, and La Valse in Busan. We appreciate your feedback about the location in Jeju. We’re delighted that the balance of planned and unplanned activities worked well for you, and it’s fantastic to know that Jiyoung, Jake, and Kevin made such a positive impression. Our guides are truly... Read more

Dear David,

Hope you are doing fantastic.

Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed your accommodations, especially at La Meridian Myeongdong, AC Marriott in Gangnam, and La Valse in Busan. We appreciate your feedback about the location in Jeju.

We’re delighted that the balance of planned and unplanned activities worked well for you, and it’s fantastic to know that Jiyoung, Jake, and Kevin made such a positive impression. Our guides are truly passionate about sharing their culture, and we’re glad you felt that connection. Learning about the nuances of Korean culture from them is something we strive for, and it’s rewarding to hear that you found that experience enriching.

Thank you for choosing us, and we hope to create more memorable experiences for you in the future.

Best regards,
Christine

Our agent Jessica has been so efficient and p...
South Korea | Aug 30 - Sep 9, 2024

Bao Phuong
Bao Phuong L.
Canada | Reviewed on Sep 16, 2024
Our agent Jessica has been so efficient and professional during our trip. She keeps in touch with us daily and has made our trip flawless and worried free. Thank you Jessica
Our guide in Seoul is very knowledgeable and professional.
Our best guide is Mr Jade Kim , he is very knowledgeable, professional but same time very friendly, he makes our trip so enjoyable, especially when he introduces us to his favorite lunch spots . We love so much tofu restaurant that we still talking about it on...
Read more

Our agent Jessica has been so efficient and professional during our trip. She keeps in touch with us daily and has made our trip flawless and worried free. Thank you Jessica
Our guide in Seoul is very knowledgeable and professional.
Our best guide is Mr Jade Kim , he is very knowledgeable, professional but same time very friendly, he makes our trip so enjoyable, especially when he introduces us to his favorite lunch spots . We love so much tofu restaurant that we still talking about it on our way home , not counting the fish market . Thank you so much Mr Kim .
Ms Suzie in jeju island is so nice that we have adopted her as our younger sister!
Thank you so much for choices of guides.

Hotel Reviews
Hotel 28 Myeongdong
Seoul

Best for location , service , room cleanliness and confort Breakfast is a bit poor in choices.

Authenticity & Character
Location
Staff
Best staff , friendly, caring , professional
Cleanliness & Comfort
Modern nice room , mattress so comfortable
Lahan Select Gyeongju
Gyeongju

Great hotel ,amazing choices for breakfast Comfortable room , huge hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SIGNIEL BUSAN
busan

Best hotel of whole trip

Authenticity & Character
Huge modern hotel , but still manage to make us feel comfortable and homey . We have access lounge, as extra which is absolutely amazing after a long day . We have tried also infinite pool , amazing .
Location
Amazing location , right on beach
Staff
Very professional and helpful
Cleanliness & Comfort
Room is very clean and well situated , we have corner room with view on beach and city . The best !!!
Lotte City Hotel Jeju
Jeju

Not very update hotel

Authenticity & Character
Room is old looking, some furniture is falling apart
Location
Very good location , walking distance to shops and restaurants
Staff
Professional but old staff
Cleanliness & Comfort
Activity Reviews
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Suwon and Yongin Tour From Seoul
Full Day Suwon and Yongin Tour From Seoul
Seoul

We can skip Suwon

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Gyeongju

Good experience, museum interesting, tumuli tour surprising

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bulguksa and Seokguram Grotto Tour
Half Day Bulguksa and Seokguram Grotto Tour
Gyeongju

Great visit

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Good visit , interesting visit of old busan , jagalchi market for lunch is a must

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan

Busan is general great to visit , so many things to do and see

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Jeju Island

Visit of beach , spirited garden , Arte museum is great Can skip green tea plantation tour for us,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Sep 23, 2024
Dear Bao, Hope you are doing fantastic. Thank you so much for your wonderful feedback! We are thrilled to hear that you are satisfied with my efficient and professional support throughout your trip. It’s also great to know that Mr. Jade Kim made a significant impact on your trip with his knowledge and friendly demeanor. We’re delighted that you enjoyed the tofu restaurant and the fish market—those are indeed memorable experiences.It is so happy to hear that Ms. Suzie in Jeju Island made... Read more

Dear Bao,

Hope you are doing fantastic.

Thank you so much for your wonderful feedback! We are thrilled to hear that you are satisfied with my efficient and professional support throughout your trip.

It’s also great to know that Mr. Jade Kim made a significant impact on your trip with his knowledge and friendly demeanor. We’re delighted that you enjoyed the tofu restaurant and the fish market—those are indeed memorable experiences.It is so happy to hear that Ms. Suzie in Jeju Island made such a lovely impression on you.

Thank you for your kind words about our guides again. We appreciate your feedback and look forward to serving you again in the future!

Best regards,
Jessica

From the planning stage, the service was very...
South Korea | Aug 12 - Aug 22, 2024

Lillian
Lillian G.
Dallas, TX | Reviewed on Aug 29, 2024
From the planning stage, the service was very good. The attention of our specialist, Jessica, was excellent; very good guidance, suggestions. The location of the hotels they chose was very good. The drivers and transfers from airport to hotel to airport were good, punctual and without any problems. We had 3 guides, each one in their own style was very good, attentive, helpful and sharing their country and culture. But I want to highlight our guide in Busan: Jade Kim, her service, her... Read more

From the planning stage, the service was very good. The attention of our specialist, Jessica, was excellent; very good guidance, suggestions. The location of the hotels they chose was very good.

The drivers and transfers from airport to hotel to airport were good, punctual and without any problems.

We had 3 guides, each one in their own style was very good, attentive, helpful and sharing their country and culture. But I want to highlight our guide in Busan: Jade Kim, her service, her accent, her knowledge, her energy, her suggestions, her guidance, everything was excellent!

Also our master chef in Busan with the cooking class: hee-young Jang, excellent, fun, her space very nice.

And at the end the locals (agency) give us a very nice present from Korea, big thanks!

It is the first time I use Kimkim's service and I will definitely make future plans with them.

Activity Reviews
Full Day Changdeokgung Palace & Bukchon Hanok Village & N Seoul Tower
Full Day Changdeokgung Palace & Bukchon Hanok Village & N Seoul Tower
Seoul

These visits are basic in Seoul, we really enjoyed

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Golgulsa Temple Stay
Half Day Golgulsa Temple Stay
Gyeongju

My experince was very nice and funny, but does not feel like a real temple, only for tourists.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Gyeongju City Tour
Half Day Gyeongju City Tour
Gyeongju

Historic and very nice city., our guide excelent.

Quality of Experience
Guides, Drivers and Staff
Our guide Jade is excelent, I learn a lot from him
Transport
Full Day Haedong Yonggungsa, Sky Capsule, and Traditional Market Tour
Full Day Haedong Yonggungsa, Sky Capsule, and Traditional Market Tour
Busan

A perfect day and with our guide suggestions about food and drone show, creat a perfect day

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Cooking Experience
Half Day Cooking Experience
Busan

A great experience to learn about food, culture and locals. I really recommend the chef and school were great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jeju Western and Southern Routes Sightseeing Day Tour
Jeju Western and Southern Routes Sightseeing Day Tour
Jeju Island

We really enjoyed Jeju and the visits and different areas. A very beautiful views and very pleasant place.

Quality of Experience
Guides, Drivers and Staff
Our guide give many suggestions about change itinerary, like trying to skip a visit. I do not feel that like that
Transport
Full Day Korean DMZ and The Hybe Building Tour
Full Day Korean DMZ and The Hybe Building Tour
Seoul

We like to visit DMZ and have the experience. The HYBE building it seems is close since the end of 2023, permanently.

Quality of Experience
Guides, Drivers and Staff
Our guide give us a nice option because Hybe building was close. and during the visit to DMZ he was always very attentive to us
Transport
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Busan

We really enjoyed the visit to this area of Busan. We do not have too much time, but our guide give us a great experience and search for great photo locations.

Quality of Experience
Guides, Drivers and Staff
Amazing guide and his english accent is very good.
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Sep 04, 2024

Hi Lillian,
Thank you for your feedback and for trust and cooperating with my work. All my best wishes to you and your family , Hope to meet you on our next trip soon.
Best wishes
Jessica

We are just back from our wonderful trip to S...
South Korea | Oct 5 - Oct 17, 2024

Lina
Lina S.
Spain | Reviewed on Jun 14, 2024
We are just back from our wonderful trip to South Korea. We were really happy to have you as our trip organizer. From the very first contact till the end of the trip everything was smooth and easy. Our local specialist was amazing, supervising taking care of us during all our trip. All the drivers and guides, all our tours were according the plan. High level of service! Thank you and we are going to be back for having our next adventure together with you :) Read more

We are just back from our wonderful trip to South Korea. We were really happy to have you as our trip organizer. From the very first contact till the end of the trip everything was smooth and easy. Our local specialist was amazing, supervising taking care of us during all our trip. All the drivers and guides, all our tours were according the plan. High level of service! Thank you and we are going to be back for having our next adventure together with you :)

Hotel Review
NINE TREE PREMIER HOTEL MYEONGDONG II
Seoul

Very good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jun 17, 2024

Dear Lina,

Hope you are doing fantastic and thank you so much for your kind words.

We're thrilled to know that you had a wonderful trip to South Korea and that everything went smoothly from start to finish. It was a great pleasure organizing your trip and ensuring you had a great experience with our drivers, and guides. We look forward to welcoming you back for your next adventure.

Best regards from South Korea,
Jessica

From the moment I decided to use kimkim for a...
South Korea | May 25 - Jun 6, 2024

B.
B. W.
Denver, CO | Reviewed on Jun 08, 2024
From the moment I decided to use kimkim for a trip to South Korea for myself and a son who graduated, it was the best decision made! Jessica Wang worked with me over the many months before our travel date. She provided recommendations and insights on hotels and cultural experiences, while kindly changing the itinerary based on additional requests we had. It was a seamless experience from the planning stages to our time in Korea. There was even a room issue with our hotel on Jeju... Read more

From the moment I decided to use kimkim for a trip to South Korea for myself and a son who graduated, it was the best decision made!

Jessica Wang worked with me over the many months before our travel date. She provided recommendations and insights on hotels and cultural experiences, while kindly changing the itinerary based on additional requests we had.

It was a seamless experience from the planning stages to our time in Korea. There was even a room issue with our hotel on Jeju Island and she reached out to hotel staff and got us upgraded to a better room.

What I loved about Jessica while we were in Korea, were her daily check-ins and reminders. She worked hard and professionally to make sure our experience was exceptional—and it truly was! I'll actually miss our communications.

I'd like to mention our private tour guide Mr. Micky Park when we were in Seoul. He was funny, informative, patient, on time, and surprised us with our lunch menu both days we were with him. He also got us to our destinations safely and he takes the best pictures ever! I highly recommend visiting the Demilitarized Zone in South Korea.

A shout out to Kayla Kim for our large group tour to Gyeongiu Palaces during our time in Busan. She had high energy and wonderful suggestions for lunch and souvenir shopping. She took photos of our entire group and individually. I was amazed at how well she managed a group of 39 people.

Lastly, our small group tour guide Henry, in Jeju. This was a special moment of our trip because we were his only clients on the 2nd day with him. He tailored the trip per my request to see some sites from a Kdrama that was filmed on Jeju Island. He discovered new areas he hadn't been to on the Island and loved it. They weren't huge touristy areas, so it was more peaceful and seemingly breathtaking. We also met a local Jeju native, who mentioned eating at a local village restaurant that ended up being fabulous. Henry said the cooking was authentic and reminded him of his mother's cooking. We got to share a special bond with Henry we will never forget.

All three guides checked in with us a day or two before our tour took place, to include pickup location and drop-off, along with the itinerary.

South Korea is a wonderful country to visit, from tasty cuisine and hospitality to advanced technology and cultural experiences. We knew basic phrases in Korean and got around just fine, since there are Korean-English signs in most of the big cities. Many Koreans speak English (although, they don't want to admit it). Both my son and I loved it there so much we could live there.

I will definitely use kimkim for another trip to Japan. Hopefully, Jessica Wang will still be there!

Hotel Reviews
Lotte City Hotel Jeju
Jeju

The hotel could benefit from updating their rooms. The first night we were there, we were placed on the 8th floor. There was a stong mildew smell and the insulation isn't the best, so you can easily hear your neighbors. We reached out to Jessica and she contacted the hotel staff. They kindly upgraded us to a 17th floor room that was slightly larger, cleaner and odor free. We were extremely grateful! If you stay at this hotel, it appears the higher floors are cleaner and better maintained. We also had a window we could crank open for ventilation.

Authenticity & Character
Location
It's centrally located in Jeju city, but not accessible to sites outside the city, so you will need to plan in advance for taking a bus, taxi, or tour.
Staff
Cleanliness & Comfort
The pillows are uncomfortable and mushy. You might want to consider bringing your own or buying one when your there. The hotel has a beautiful rooftop garden and seating area. The pool is not included in the reservation. You will need to purchase a daily pass if you want to use it, which is 12,000 KRW per day.
NINE TREE PREMIER HOTEL MYEONGDONG II
Seoul

This was a budget friendly, 4-star hotel, yet surprisingly nice! The location was central and close to subway stations. The staff were warm, inviting and professional. From the time we checked in, the front desk staff, house cleaning and restaurant staff maintained a welcoming and friendly attitude. The breakfast was good. I highly recommend this hotel.

Authenticity & Character
Modern amenities
Location
Quiet (good insulation) close to subways, shopping, and centrally located in Seoul.
Staff
Cleanliness & Comfort
They have 6 different types of pillows to chose from at check-in.
Paradise Hotel Busan
Busan

Location, location, location! I really feel this was the best located hotel in Busan. It is right on the beach in Haeundae. It's a little pricy, but worth every penny spent! The staff are so kind, and they really want to make sure you have a wonderful stay. We especially loved the bell boys. I left my phone in a lobby bathroom and realized it 40 mins later, so I ran back to the hotel and there was a staff member in the lobby waiting with my phone! I thank the guest who kindly turned it into the front desk.

Authenticity & Character
A bit dated but the location and comfort made up for that.
Location
Staff
Cleanliness & Comfort
The beds were comfortable and we had a private balcony.
Activity Reviews
 Korean DMZ Tour
Korean DMZ Tour
Seoul

Everyone should add this to their itinerary when visiting Seoul. It is unforgettable.

Quality of Experience
Guides, Drivers and Staff
Transport
Jeju Island UNESCO Day Tour (East Course)
Jeju Island UNESCO Day Tour (East Course)
Jeju Island

This was our favorite day on Jeju Island. We were the only tourists booked this day for the small group tour, so our guide, Henry, was able to tailor the experience (per my request) to visit sites from a Kdrama that was filmed in Jeju. Seongsan Ilchulbong Peak was a nice hike and vantage point of Jeju. If your lucky, you might see Hayneos (women see divers), which we did this day. Loved the foot bath at the end of our day. Henry made this day a truly unforgettable experience. Even he, loved it because it wasn't his usual itinerary.

Quality of Experience
Food
We got to experience authentic Jeju cuisine at a local village. So amazing!
Guides, Drivers and Staff
Henry is the best! He is authentic, so cool and chill.
Transport
Gyeongju The Old Capital of Korea One Day Tour
Gyeongju The Old Capital of Korea One Day Tour
Busan

Although it was a large group tour, the tour guides managed it well. It starts and ends later, but there is a surprise that is worth the later hours!

Quality of Experience
Guides, Drivers and Staff
Transport
Large tour bus.
Jeju Island UNESCO Day Tour (South Course)
Jeju Island UNESCO Day Tour (South Course)
Jeju Island

Small group tour. We loved climbing the stairs up Eoseungsaengak Trail, visiting a Buddhist temple, waterfalls, then ending the day at a green tea farm. We packed a lot, but it was worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Henry is very warm, kind and patient.
Transport
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul

The palace is majestic. We learned there are centuries of drama surrounding it. Our tour guide also told us some funny stories. Side note: If you get there at the right time, there is a changing of the guard ceremony.

Quality of Experience
Would recommend moving through the palace quickly and heading to the gardens if your short on time or have an itinerary.
Guides, Drivers and Staff
Mr. Park is the best! He also has funny stories and takes wonderful pictures.
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jul 29, 2024
Hi Briana, Hope you have a great weekend and thanks a lot for your detailed account of your experience with us to South Korea which it is truly inspiring. According to the exceptional service provided by Mr. Micky Park, Kayla Kim, and Henry, it's evident that every aspect of your journey was carefully crafted to ensure an unforgettable adventure. It's heartwarming to hear about the personal touches, like Henry's tailored tour based on your interests. Your enthusiasm for South Korea's... Read more

Hi Briana,

Hope you have a great weekend and thanks a lot for your detailed account of your experience with us to South Korea which it is truly inspiring. According to the exceptional service provided by Mr. Micky Park, Kayla Kim, and Henry, it's evident that every aspect of your journey was carefully crafted to ensure an unforgettable adventure. It's heartwarming to hear about the personal touches, like Henry's tailored tour based on your interests. Your enthusiasm for South Korea's cuisine, technology, hospitality, and cultural experiences is contagious, and it's clear that you and your son had an amazing time. I'm thrilled to hear that you're already planning your next trip with Kimkim, this time to Japan. It is my great pleasure to be here to assist you.

Thank you for sharing your hotel experiences and Your insights will undoubtedly help future guests in making informed decisions.You are so considerate and kind.

Warmest regards from South Korea,
Jessica

South Korea 2024
South Korea | Mar 31 - Apr 13, 2024

Maria
Maria F.
Kernersville, NC | Reviewed on May 26, 2024
My husband and I had a terrific vacation in South Korea the first two weeks of April 2024. Throughout 2023, we worked with our Kimkim agent Jessica Wang to plan our tour. From our initial email conversations to the final execution, Jessica made sure all our requests and concerns were addressed. This was our first trip to Korea, so we were eager to take it all in. Our plan included several days in Seoul, a tour of Taekwondowon, a visit to Andong with a stay in a traditional hanok and a... Read more

My husband and I had a terrific vacation in South Korea the first two weeks of April 2024.

Throughout 2023, we worked with our Kimkim agent Jessica Wang to plan our tour. From our initial email conversations to the final execution, Jessica made sure all our requests and concerns were addressed. This was our first trip to Korea, so we were eager to take it all in. Our plan included several days in Seoul, a tour of Taekwondowon, a visit to Andong with a stay in a traditional hanok and a visit to the Hahoe Folk Museum and Folk Village. We went on from there to Golgulsa Temple for a taste of Buddist life and seongmudo martial art. Gyeongju was next with more history of the Silla Kingdom, then on down to Busan. From Seoul to Busan we traveled with "Mr. Jones," our very attentive, friendly and knowledgable driver and guide. The last stop on the trip was Jeju Isalnd. We had some bad luck with some delicious food our first night there, and unfortunately ended up too ill to go out the next day. Jessica was terrific, checking in on us several times.
After flying back to Busan, we boarded the KTX train back to Seoul, an easy 2.5 hour trip.

If you have any interest in martial arts, go to Taekwondowon! It is a beautiful campus, with indoor and outdoor training areas. The theatrical TKD demonstration was really fun, and I think we got VIP'd because after the show, we were invited on stage for a little training! Andong and Gyeongju are great small cities with tons of history going back to the Silla Kingdom. We enjoyed an impromptu tour of the Hangeul Museum in Seoul. Mr. Kim, a docent, took us under his wing and guided us through the invention and development of the Korean alphabet and language. We learned more about 20th century Korea in Busan, especially the development of Gamcheon Culture Village and also Haedong Yonggungsa Temple.

We very much appreciated all the planning and attention Jessica and her team put into our vacation. It made everything flow smoothly with no worries.

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on May 29, 2024
Dear Maria, Hope you are doing great and thank you for sharing your fantastic adventure with us.It is so pleasant to know that you and your partner had an amazing time in South Korea from exploring historical sites to immersing yourselves in martial arts at Taekwondowon.The personalized touches, like the impromptu tour of the Hangeul Museum and the attentive service of your driver and guide, Mr. Jones, surely added to the overall enjoyment of your journey. We are looking forward to your... Read more

Dear Maria,

Hope you are doing great and thank you for sharing your fantastic adventure with us.It is so pleasant to know that you and your partner had an amazing time in South Korea from exploring historical sites to immersing yourselves in martial arts at Taekwondowon.The personalized touches, like the impromptu tour of the Hangeul Museum and the attentive service of your driver and guide, Mr. Jones, surely added to the overall enjoyment of your journey. We are looking forward to your next trip to south Korea again.

Wish you and your family happy all the time.

Best regards from Asia.
Jessica

Great trip to South Korea with a few glitches
South Korea | Apr 12 - Apr 23, 2024

Vincent
Vincent K.
Los Angeles, CA | Reviewed on May 23, 2024
We had a great trip to South Korea planned by Jessica. She provided a lot of options for activities in each city and made helpful suggestions for things to do and places to go during our free time. She also checked in with us during the trip to see how our day went, and how each of the local guides did.
The local guides were, for the most part, very accommodating to our needs. Jessica provided us with some of their names and phone numbers in advance. But two of them were substituted at the...
Read more

We had a great trip to South Korea planned by Jessica. She provided a lot of options for activities in each city and made helpful suggestions for things to do and places to go during our free time. She also checked in with us during the trip to see how our day went, and how each of the local guides did.
The local guides were, for the most part, very accommodating to our needs. Jessica provided us with some of their names and phone numbers in advance. But two of them were substituted at the last minute - "Jake" became "James" in Seoul and "Kevin" became "Jake" in Busan. The KimKim website says that their local guides all have years of experience, but Jake told us that he had just started guiding and we were his second tour ever. James' English wasn't that great, so he didn't understand some of the questions that I asked. Clover, our guide in Jeju, was terrific. She modified the tour to our interests and was very easy to chat with. I'm not sure we would have purchased a private day tour of the DMZ had we known that there was a mandatory bus within the DMZ area that all tour groups had to use. Jones, our guide, was very nice, but he probably should have warned us that the walk down (and back) from the Infiltration Tunnel was VERY long and steep. (We probably would have skipped it, had we known.)
Some of the communication between KimKim and the local guides could have been improved. In one case, the guide didn't realize that the admission to the observation deck of the tower was included, so we paid for our (and his) admission fees, since we wanted to go up to see the view. Later, when I was recapping the day's events to Jessica, I told her that we paid for the admission fees. She told me that the admissions were included in the price that I paid KimKim, so KimKim promptly refunded that amount to me.
Overall, I'd say that KimKim is a useful service for people who are traveling to another country for the first time and don't want to do all the research on their own to figure out where to visit and what to see (or even how to find a private tour).

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on May 24, 2024
Dear Vincent, Hope you are doing fantastic and thanks a lot for your thoughtful feedback about your tour to South Korea with us. It is my great pleasure to tailor your tour to your preferences. It's great to hear that our team provided a valuable service for your travel needs, especially for first-time travelers navigating a new country. We're also glad that Clover in Jeju modified the tour to your interests and was very easy to chat with. Since the number of international travelers... Read more

Dear Vincent,

Hope you are doing fantastic and thanks a lot for your thoughtful feedback about your tour to South Korea with us. It is my great pleasure to tailor your tour to your preferences.

It's great to hear that our team provided a valuable service for your travel needs, especially for first-time travelers navigating a new country. We're also glad that Clover in Jeju modified the tour to your interests and was very easy to chat with.

Since the number of international travelers coming to South Korea this year is significantly higher than we anticipated, we lack experienced tour guides during the peak season. We will try our best to arrange more training to help them to be more capable and store more experienced tour guides. Thank you very much for your understanding and kind suggestions.

We regret any inconvenience caused by the confusion of changing guides at the last minute. Although, as we talked about before, an unexpected situation occurred with one of our recent travelers whose flight was canceled, so we had to make adjustments and reschedule some of our tour guides, we should have kept you updated on any changes in advance.Thank you again for sharing your feedback, and we hope to welcome you back for more memorable adventures in the future.

Best regards,
Jessica

Most amazing trip in Seoul, South Korea
South Korea | Apr 8 - Apr 20, 2024

Eliza
Eliza C.
Los Angeles, CA | Reviewed on Apr 24, 2024
I had the most amazing wk tour. Originally opted for 5 days but Odynova tours and KimKim suggested 7 for a more comprehensive tour and it worked out really well. The tour guide, Ms Jang, was friendly, courteous and very informative. She was always on time and met me at my hotel each morning. I had a few reschedulings for my departure transfer but Jessica from KimKim/Odynova tours, was able to respond immediately and made the changes for me. I was very impressed by how efficient they were... Read more

I had the most amazing wk tour. Originally opted for 5 days but Odynova tours and KimKim suggested 7 for a more comprehensive tour and it worked out really well. The tour guide, Ms Jang, was friendly, courteous and very informative. She was always on time and met me at my hotel each morning. I had a few reschedulings for my departure transfer but Jessica from KimKim/Odynova tours, was able to respond immediately and made the changes for me. I was very impressed by how efficient they were on resolving curveballs in my end and all with a friendly manner and followed up after as well. I will not hesitate to book through them again and recommend them to anyone looking for a tour in Seoul. South Korea. Thank you. Jessica, KimKim, Odynovs and Ms Jang. I am bringing back memories that will last a lifetime!

Hotel Review
NINE TREE PREMIER HOTEL MYEONGDONG II
Seoul

Bed was a little too firm. Only complaint but that’s my individual preference . The rooms were clean on arrival and always kept clean. Cleaning staff were on top of it and I was very happy. Front desk was helpful, the gym was adequate and the rooftop lounge had a great view and my fav drink - toddy. Very satisfied with the hotel.

Authenticity & Character
Location
Heart of Seoul. Within walking distance to anything.
Staff
Cleanliness & Comfort
Activity Reviews
Discover K-drama Locations in European Villages & Nami Island
Discover K-drama Locations in European Villages & Nami Island
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Seoul Highlights & K-drama Tour
Seoul Highlights & K-drama Tour
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Seoul Food Tour: Street Eats and Korean BBQ
Seoul Food Tour: Street Eats and Korean BBQ
Seoul
Quality of Experience
K
Guides, Drivers and Staff
Transport
Full Day Suwon and Yongin Tour From Seoul
Full Day Suwon and Yongin Tour From Seoul
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 25, 2024
Dear Eliza, Hope you have a great day.It is my great honor and pleasure to customize your tour to South Korea and try my best to do recommendation to meet your preference. I'm glad to hear you had such a fantastic tour experience with us. We are also so delighted to know that Ms. Jang made your time in Seoul even more enjoyable with her friendly and informative guidance. Thank you for sharing your positive experience with NINE TREE PREMIER HOTEL MYEONGDONG II as well. It's great to hear... Read more

Dear Eliza,

Hope you have a great day.It is my great honor and pleasure to customize your tour to South Korea and try my best to do recommendation to meet your preference. I'm glad to hear you had such a fantastic tour experience with us. We are also so delighted to know that Ms. Jang made your time in Seoul even more enjoyable with her friendly and informative guidance.

Thank you for sharing your positive experience with NINE TREE PREMIER HOTEL MYEONGDONG II as well. It's great to hear that despite the firm bed, the cleanliness, helpfulness of the staff, and amenities like the gym and rooftop lounge left you satisfied. Your recommendation speaks volumes about the quality of service provided by everyone involved. We are proud of them.

Thanks a lot again for sharing your wonderful trip with us and look forward to the next trip again.

All the best,
Jessica

Jessica planned a great experience for us and...
South Korea | Apr 8 - Apr 14, 2024

S
Steve L.
Los Angeles, CA | Reviewed on Apr 23, 2024
Jessica planned a great experience for us and was very attentive to all the details. Read more

Jessica planned a great experience for us and was very attentive to all the details.

Activity Review
Full Day Hiking in Seoraksan National Park - Biryong Falls Course
Full Day Hiking in Seoraksan National Park - Biryong Falls Course
Sokcho

The hiking and national park were stunning. The hike was not to hard but provided great scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 24, 2024

Dear Steve,

Greetings from Jessica and so happy to know that you have a enjoyable and amazing experience with your trip to South Korea. Seoraksan National Park is absolutely stunning and we all love it.It's great to know that the full-day hike along the Biryong Falls Course in Sokcho provided breathtaking scenery without being overly challenging.Thanks for sharing your positive feedback and we look forward to welcoming you back to this lovely country again.

Warm regards,
Jessica