Profile photo for Cristina Burbano
438 messages
active 1 day ago

Cristina Burbano

I am a proud Colombian who has always been passionate about my country's natural beauty, culture, and history. I was born and raised in the charming town of San Agustín, which is known for its rich archaeological heritage and stunning landscapes. Growing up in such a unique environment has inspired me to share the beauty of Colombia with others.

What places and activities do you specialize in?

"I specialize in the southwest region of Colombia, with a particular focus on its culture, history, nature, and trekking. This area of the country is home to a wealth of natural wonders, including lush rainforests, cascading waterfalls, and soaring mountain peaks. It's also steeped in rich cultural history, with ancient ruins, traditional festivals, and unique culinary traditions waiting to be explored."

How did you get involved in travel?

"Growing up in a vibrant tourism environment, I was naturally drawn to the beauty of my country and motivated to explore its many wonders. This passion for travel and adventure inspired me to delve deeper into the tourism industry."

Please share a unique travel experience you will never forget.

"The experience in the Valle del Cocora is truly unique and unforgettable. Nestled within Colombia's lush coffee region, this breathtaking valley is home to towering wax palm trees that reach up to 60 meters in height. As you wander through the valley, you'll feel as though you've stepped into a dreamlike world, surrounded by verdant greenery and the tranquil sounds of nature."

Cristina is part of the following groups: Colombia Travel Agents
Top itineraries and travel advice
Family itineraries

Favorite experiences

Coffee Finca - Hiking - Explore Salento

It's fitting that Salento, one of the most beautiful colonial towns in Colombia, is surrounded by the Valle de Cocora (Cocora Valley), which happens to be one of the most beautiful valleys in Colombia. This fertile region, denoted by rolling green hills, abounds with various coffee estates that...

Bogotá City Tour

Bogotá is one of Latin America's most interesting and historic capital cities. At one time it was the seat of government for the new South American republic after independence from Spain. Believe it or not, many historic landmarks from those independence years still stand in Bogotá even now. A...

Cartagena City Tour

Cartagena, abounding as it is with cobbled streets lined by colonial homes with bougainvilia-draped balconies, is a city that begs to be explored on foot. And a guided walking tour of the UNESCO World Heritage walled city (Old Town) is the perfect way to do this. It's a brisk 2.5-hour tour that...

Recent trip reviews for Cristina

Cristina was a wonderful planner!She was a ...
Colombia | Dec 26 - Jan 1, 2025

S
Stephanie Y.
Houston, TX | Reviewed on Jan 19, 2025
Cristina was a wonderful planner! She was a great communicator and handled all our questions and changes beautifully. We really appreciated having the service available to us. It’s great to know you have someone you can reach out to for questions and help with planning. Makes the trips that much more relaxing. Read more

Cristina was a wonderful planner!

She was a great communicator and handled all our questions and changes beautifully.

We really appreciated having the service available to us. It’s great to know you have someone you can reach out to for questions and help with planning. Makes the trips that much more relaxing.

Hotel Reviews
Casa Mara
Cartagena

The rooms were ok. Our first room didn’t have much water pressure. There were a lot mosquitoes in the lobby. There were stains on the sheets.

Authenticity & Character
Location
Walking distance to the main streets and attractions
Staff
Cleanliness & Comfort
Our first room didn’t have much water pressure. There were a lot mosquitoes in the lobby. There were stains on the sheets.
Tay Beach Hotel
Santa Marta

Nice property right on the beach. Rooms were spacious and clean. Restaurant had pretty good food. Nice pool and bar areas

Authenticity & Character
Location
Staff
lol
Cleanliness & Comfort
No hot water and power went out twice, however, we heard that is common for the area, not just hotel.
Minca Ecohabs
Minca

Interesting experience, like sleeping outdoors.

Authenticity & Character
Location
Staff
People were great, however, the breakfast we arranged didn’t get prepared and delivered.
Cleanliness & Comfort
No hot water and low water pressure
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park
Quality of Experience
Guides, Drivers and Staff
lol
Transport
Cartagena City Tour
Cartagena City Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Nature, Waterfalls & Coffee Farm in Minca
Nature, Waterfalls & Coffee Farm in Minca
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

Trip to the island not as pictured. You needed to rent a private boat once you arrived on the main island to go to the beach with the turquoise waters.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 20, 2025

Dear Stephanie & Lan,

Thank you so much for your valuable feedback. Every point you raised helps us enhance our services and continuously strive to provide the best possible experience for our guests.

I truly appreciate your collaboration, and above all, I am grateful for the trust you placed in us for your trip.
We would love to welcome you again on your next visit, and give you the opportunity to discover even more of our beautiful country.

Warm regards from the south of Colombia,
Cristina

Adventure in Colombia
Colombia | Dec 29 - Jan 4, 2025

J
Jessica H.
Newark, NJ | Reviewed on Jan 19, 2025
Overall, our trip to Colombia was fabulous! The experience of working through Kim Kim and our local specialist was so easy. The teams were responsive, and they put together a custom vacation that appealed to all of our preferences. We're quirky in that we like both rugged outdoorsy experiences and high-end dining and hotel stays. This trip was the perfect marriage of the two. Our guides for the city tours spoke impeccable English and were highly knowledgeable of the culture and history of the... Read more

Overall, our trip to Colombia was fabulous! The experience of working through Kim Kim and our local specialist was so easy. The teams were responsive, and they put together a custom vacation that appealed to all of our preferences. We're quirky in that we like both rugged outdoorsy experiences and high-end dining and hotel stays. This trip was the perfect marriage of the two. Our guides for the city tours spoke impeccable English and were highly knowledgeable of the culture and history of the region. The only item on the agenda that we probably would have skipped in retrospect was the Tango experience - food was lackluster and while the performance was nice, we left halfway through as it had been a long day.

Hotel Review
The Charlee Hotel
Medellin

Luxurious and fun! The ideal way to end our trip.

Authenticity & Character
Location
Right in the heart of the Poblado.
Staff
Cleanliness & Comfort
Activity Review
Trekking in Los Nevados National Park (2D1N)
Trekking in Los Nevados National Park (2D1N)
Colombia

What a special trip! This landscape is beautiful, and our guide Paula was outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our driver was excellent. The drive times were poorly predicted - both much longer than it said on our itinerary.
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 20, 2025
Dear Jessica, Thank you very much for sharing your feedback with us. We are delighted to hear that you had such a memorable experience in our country, enjoying both the rugged outdoors and the luxury experiences you were hoping for. It’s wonderful to know that our guides impressed you with their excellent command of the English language. We also appreciate your comments about the tango experience. Rest assured, we will review the coordination and timing of this activity to ensure it’s even... Read more

Dear Jessica,

Thank you very much for sharing your feedback with us. We are delighted to hear that you had such a memorable experience in our country, enjoying both the rugged outdoors and the luxury experiences you were hoping for. It’s wonderful to know that our guides impressed you with their excellent command of the English language.

We also appreciate your comments about the tango experience. Rest assured, we will review the coordination and timing of this activity to ensure it’s even better for future guests.

It was a true pleasure assisting you with your travel plans, and we hope to have the opportunity to welcome you back for another adventure in our beautiful country.

Warm regards from the south of Colombia,
Cristina

A mixed experience
Colombia | Dec 9 - Dec 18, 2024

Su
Su L.
France | Reviewed on Dec 22, 2024
Cristina was my contact. She was always responsive and helpful. The local agency used were excellent. Eliana was an amazing guide. Fun, informativé, caring and doing everything to make things run smoothly. Frankie the driver was superb. Getting through terrain where others got stuck. We saw some stunning sites. Tayrona Park and our walk guide Nelson was excellent. Great to havé the wildlife pointed out to us.
Our big disappointment was that we spent the majority of our 3 day tour of...
Read more

Cristina was my contact. She was always responsive and helpful. The local agency used were excellent. Eliana was an amazing guide. Fun, informativé, caring and doing everything to make things run smoothly. Frankie the driver was superb. Getting through terrain where others got stuck. We saw some stunning sites. Tayrona Park and our walk guide Nelson was excellent. Great to havé the wildlife pointed out to us.
Our big disappointment was that we spent the majority of our 3 day tour of Guajira in a 4 wheel drive. This was not reflected in the description of the tour. The least time we spent in a vehicle was 9 hours and the longest was 12. At no point was this made clear to us and if it had been we would havé chosen a different itinery. By contrast the limitions of the accommodation were made very clear and our expectations were managed well.
We appreciate the gesture of a free meal and taxi but it could not make up for the challenge of being thrown around the back of a 4 wheel drive for hours and days. (We expected some of this and were looking forward to it but not this much!) I think you also need to be clear when the trip is in planning stages because anyone with a bad back would not be able to do it (Even if they are fit otherwise).

Hotel Review
Minca Ecohabs
Minca

A totally gorgeous cabin and location. Friendly helpful staff.

Authenticity & Character
Location
The views and forest sounds.
Staff
Cleanliness & Comfort
Loved the balconies and hammocks
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

Amazing expérience made even better with our very knowledgeable and charming guide, Nelson. He enabled us to spot so much wildlife that we would never have seen ourselves. The pace was perfect , providing a balance between cardio, views and beach .

Quality of Experience
The views, the wildlife, the sounds.
Guides, Drivers and Staff
Nelson was the perfect guide and adapted our day to only 17km as one of us had a broken toe. Having worked there for over 20 years, he was charming with us and all his colleagues
Transport
Juan Carlos was immaculate and professional as ever.
Uribía, Manaure Salt Flats and Cabo de La Vela (Day 1)
Uribía, Manaure Salt Flats and Cabo de La Vela (Day 1)
Colombia

Fascinating expérience with charming locals

Quality of Experience
The views and the best explanations
Food
Very little refreshments
Guides, Drivers and Staff
Knowledgable and positive
Transport
Franky was perfect as ever, but a long drive for such a short activity
Taroa Dunes and Punta Gallinas (Day 2)
Taroa Dunes and Punta Gallinas (Day 2)
Colombia

Fabulous sites. Our guide Eliana made it fun and interesting. We hadn't realised quite how much time we would be being bounced around in the back of a 4 wheel drive (about 9 hours). Our driver Franke was great.

Quality of Experience
Being clear about how much time would be spent in the car.
Food
There was some choice and Eliana made sure we were well looked after.
Guides, Drivers and Staff
Transport
Mayapo Beaches (Day 3)
Mayapo Beaches (Day 3)
Colombia

We didn't have time to do any more than look at the beach because we spent 12 hours in cars that day.

Quality of Experience
Food
The lunch by the beach was wonderful. Thanks Eliana for recommending what to eat.
Guides, Drivers and Staff
Very flexible and offered us time at the beach, but then we wouldn't have got to our accommodation that night until even later. As it was we were in the car from 7am to 8pm with a quick lunch stop and 2 coffee stops.
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 27, 2024
Hi Su, Thank you so much for your kind words and thoughtful feedback! I’m so happy to hear that you had a great experience with Eliana, Frankie and Nelson– they truly are amazing at what they do. I'm also glad you enjoyed the beautiful sites and the wildlife at Tayrona Park. I sincerely apologize for the long travel times during the Guajira tour. I completely understand your concerns and appreciate you bringing this to our attention. Moving forward, I will ensure clearer communication... Read more

Hi Su,

Thank you so much for your kind words and thoughtful feedback! I’m so happy to hear that you had a great experience with Eliana, Frankie and Nelson– they truly are amazing at what they do. I'm also glad you enjoyed the beautiful sites and the wildlife at Tayrona Park.

I sincerely apologize for the long travel times during the Guajira tour. I completely understand your concerns and appreciate you bringing this to our attention. Moving forward, I will ensure clearer communication regarding travel durations and all necessary details to avoid any surprises. We are committed to your comfort, and I regret that the journey in La Guajira wasn’t as expected.
We are constantly working to provide the best possible services, and your feedback helps us improve.

Thank you again for sharing your experience, and I hope we’ll have the pleasure of welcoming you on another trip soon!

Best,
Cristina