Colombia Travel Agents

Kimkim has selected the best Colombia travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Colombia who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Colombia
Chat with a local specialist who can help organize your trip.

Michael Gold

(107 reviews)
Colombia Travel Agent based in San Agustín, Huila, Colombia
Michael specializes in: Nature, Culture, Sustainable Travel, Hospitality, Expeditions, Highlights
Recent traveler reviews for Michael:
"We spent a wonderful 10 days in Colombia looked after by Michael and his team at Chaska Travels." - by Ramesh, Nov 11, 2024 · see review
"Michael was incredibly responsive and helpful, I was travelling alone with my daughter AND trying to coordinate with a first leg of the trip already planned with friends, and he made it all go smoothly and answered all of my many questions." - by laura, Oct 5, 2024 · see review
"Great experience, great staff, everyone from Michael to the drivers were excellent." - by michelle, Oct 4, 2024 · see review

Margoth Rico

(55 reviews)
Colombia Travel Agent based in Bogota
Margoth specializes in: Coffee region and coffee travel, food and best restaurants, boutique and upscale hotels, private tours and private transportation, local bilingual guides
Recent traveler reviews for Margoth:
"Margoth was very helpful and quick to respond with proposals to make the trip personalized." - by Erin, Nov 19, 2024 · see review
"Margoth and her team planned a wonderful trip for us to the coffee region, Medellin, and Cartagena." - by Megan, Aug 12, 2024 · see review
"Margoth designed an awesome itinerary that blended culture, nature, and adventure from the vibrant streets of Bogota and Cartegena, to hiking in the Medellín Cloud forest and Tayrona National Park, and scuba diving in Santa Marta." - by Mathew, Apr 22, 2024 · see review

Felipe Rico

(27 reviews)
Colombia Travel Agent based in Bogota
Felipe specializes in: Cartagena and the coast of Colombia, islands and boats, food and best restaurants, boutique and upscale hotels, private tours and private transportation, local bilingual guides
Recent traveler reviews for Felipe:
"Felipe helped us to arrange a tour that was suited to our way of travel." - by Susan, Apr 14, 2024 · see review
"Felipe and team were very communicative and in touch the entire time." - by Chris, Oct 30, 2023 · see review
"Thank you Kim Kim, Felipe, Erik and Jose Miguel and all of the drivers and guides for a truly memorable experience." - by Maria Claudia, Aug 11, 2023 · see review

Margarita Moreno

(26 reviews)
Colombia Travel Agent based in Bogota
Margarita specializes in: I'm a specialist in cultural, art, and food experiences. Also, I love to connect the traveler whit the community, genuine and charming people who work hard to make unique travel experiences.
Recent traveler reviews for Margarita:
"My trip to Cartagena was absolutely incredible all due to the careful planning of Margarita and her team!" - by Anilla, Jun 3, 2024 · see review
"Although I had done my own research prior to the strategies, the extraordinary planning done by the specialista, Margarita Moreno, could not have been more perfect." - by Margot, May 7, 2024 · see review
"Last, but not least, many thanks to Margarita, our Kim-Kim local specialist, who suggested the itinerary, modified to our satisfaction, worked out all the details, hired the guides, made all the bookings, watched out for us throughput the trip, and was a model of efficiency and courtesy." - by Andrew, Feb 25, 2024 · see review

Andrea Morita

(23 reviews)
Colombia Travel Agent based in Bogota
Andrea specializes in: Luxury, glamping, nature, birding & cultural experiences. I believe in positive impacts and sharing a passion that is deeply woven into the fabric of our Colombian heritage. From the air we breathe, the rhythm that guides our days to the love that pulses through our every experience.
Recent traveler reviews for Andrea:
"Andrea listened to our needs and requests, the partnered with us to deliver a great trip." - by Suzanne, Dec 15, 2024 · see review
"Andrea was very responsive and quickly set up an itinerary that met our needs." - by Jill, Dec 8, 2024 · see review
"Andrea was great!" - by Thomas, Dec 8, 2024 · see review

Wendy Romero

(22 reviews)
Colombia Travel Agent based in Santa Marta
Recent traveler reviews for Wendy:
"We were extremely pleased with the care and attention to details from Wendy and Julieth at The Colombian Trip- both in the planning process and during our trip." - by Parine, Jun 17, 2024 · see review
"Highly recommend Wendy." - by Barb, Feb 14, 2024 · see review
"I would highly recommend Wendy and the KIM KIM team for your travels to Colombia." - by Miriam, Jan 6, 2024 · see review

David Roa Martín

(8 reviews)
Colombia Travel Agent based in San Agustín
David specializes in: Nature, Adventure, Expedition, Trekking, Allround, Highlights
Recent traveler reviews for David:
"This trip, thanks to the planning and recommendations from our KimKim coordinator David, exceeded all expectations." - by Sonja, Oct 26, 2023 · see review
"David, the contact with Chaska tours, the local company, helped up plan a trip that we wanted that included urban experiences, countryside experiences, and exposure to the culture and people of Colombia." - by Leslie, Aug 17, 2023 · see review
"David and the team made our "Adventure Honeymoon" so special!" - by Emily Rae, Aug 7, 2023 · see review

More in Colombia


Trip Reviews for Colombia

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 474 ratings

Colombia adventures
Colombia | Nov 29 - Dec 8, 2024

Suzanne
Suzanne H.
Wheat Ridge, CO | Reviewed on Dec 15, 2024
Our adventure in Colombia was wonderful. Andrea listened to our needs and requests, the partnered with us to deliver a great trip. We enjoyed the people, the sites, the food, and the sense of adventure. For our first time in Columbia we found the experience to be seamless. We were able to hit some of the major sites and get a sense of Colombia- from the transformation of Medellín to roasting coffee in Salento to the Caribbean coast. We hope to go back and explore more some day! Read more

Our adventure in Colombia was wonderful. Andrea listened to our needs and requests, the partnered with us to deliver a great trip. We enjoyed the people, the sites, the food, and the sense of adventure. For our first time in Columbia we found the experience to be seamless. We were able to hit some of the major sites and get a sense of Colombia- from the transformation of Medellín to roasting coffee in Salento to the Caribbean coast. We hope to go back and explore more some day!

Activity Reviews
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Colombia

First and foremost Juliana was an amazing host. She was one of the best guides we have had. Her knowledge ability to handle any situation and her general vibe was appreciated. We hiked, biked, rode a Tuk Tuk, and explored by boat.

Quality of Experience
Guides, Drivers and Staff
Transport
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
Colombia

Carlos was a good host. It was interesting to learn not only his (and his family) history but also take part in the coffee process. I walked away with a deeper understanding of how to engage with coffee in the future.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Colombia

First the hike itself was beautiful and I enjoyed the activity and reaching the hummingbird house. I would highly recommend this as an activity. The reason it is a low rating was due to the guide. It became very clear early on that our guide was not just leading us but working a second job during his time with us. He told us how he is opening up his own company and kept stopping to film for this new venture. This caused us to take significantly longer and was frustrating at times. Overall we love this as an activity but encourage the use of a different guide in the future.

Quality of Experience
Food
The restaurant we ate at was not great. We felt the trout was undercooked
Guides, Drivers and Staff
As mentioned our guide was working a second job and focused on this work which left us with a sour impression.
Transport
Punta Faro at Múcura Island
Punta Faro at Múcura Island
Colombia

Beautiful resort. If you are up for quiet and relaxing this is it. Our room was one of the coolest rooms I have stayed in.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 16, 2024

Dear Suzanne,

Thank you so much for sharing your thoughtful feedback. I’m thrilled to hear that your trip was such a positive and memorable experience.

We also truly appreciate your honest feedback, your insights are invaluable in helping us maintain the high standards we strive for.

Colombia has so many treasures yet to unveil, and we’d be honored to help you plan another adventure when you’re ready to return.

Thank you for visiting our country, for your kindness, and for embracing the spirit of exploration.

It was an absolute honor to serve you.

Andrea was very responsive and put together a good itinerary
Colombia | Nov 23 - Dec 2, 2024

Jill
Jill K.
Chicago, IL | Reviewed on Dec 08, 2024
Andrea was very responsive and quickly set up an itinerary that met our needs. Her team kept in touch with us during the trip, making adjustments due to two delayed flights. The local guides were informed of the delays . All local guides were very professional, arrived on time or early, spoke good English, were very knowledgeable and took good care of us. Most of the accommodations were good. One jungle lodge was very remote, difficult to reach, had no hot water so we would have... Read more

Andrea was very responsive and quickly set up an itinerary that met our needs. Her team kept in touch with us during the trip, making adjustments due to two delayed flights. The local guides were informed of the delays . All local guides were very professional, arrived on time or early, spoke good English, were very knowledgeable and took good care of us. Most of the accommodations were good. One jungle lodge was very remote, difficult to reach, had no hot water so we would have preferred only one night there. Another hotel, in Santa Marta, was very nice but we arrived late and left early so didn't have time to enjoy the facilities. Plus the hotel was near the main square and music blared until the early hours of the morning. The hikes were quite challenging but we were fit enough, though tired.

Hotel Reviews
Casa La Fe
Cartagena de Indias

Great location in the old town and on a square with restaurants nearby. The staff members were all very helpful. The breakfast options were wonderful. We enjoyed the courtyard. The room was small but perfectly adequate. The area was quiet. There was a nice pool upstairs. The Wifi worked well.

Authenticity & Character
Location
Quiet area in the old town
Staff
Very helpful
Cleanliness & Comfort
Room was small but comfortable
Miraflores Boutique Hotel

The hotel is on the west side of the island and doesn't have a beach. It is about 15 minutes by taxi into the town. We had a lovely room above the reception with a big balcony. The room was spacious with a narrow but nice bathroom. Breakfast was good and they have a restaurant (limited choices) for dinner. There are some local restaurants in walking distance with better food choices. The grounds are big and there's a pool but we didn't use it as the weather was wet. The only downside was the constant traffic noise as we were in Room 2 close to the road.

Authenticity & Character
Location
Staff
When we arrived, there was no one in reception and it took about an hour to find someone to check us in. Once we were settled, the staff was nice and helpful.
Cleanliness & Comfort
The beds in Colombia tend to be firm.
Reserva Natural Tierra Adentro
Santa Marta

Gorgeous setting in the jungle with birds, rescued animals and great views. The room was basic with a concrete floor and thatched roof, a small bathroom and a balcony. There was no hot water in the shower but the Wifi was strong. There is an outdoor open eating area with restaurant. Getting to the lodge is an adventure in itself. First a winding mountain road from Santa Marta to Minca, a small village. Then another 40 minutes on some of the worst roads I've ever seen (and I travel a lot). The remote setting was lovely but it would not be a place to have a medical emergency as it's so far from help. We had two nights here, one would have been enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's such a remote location so probably hard to get hot water. It was wet so we were damp and a bit chilled at times.
Ecohabs Tequendama Parque Tayrona
Cartagena

The location is right out of a travel magazine. We stayed one night in Room 4 perched high on the hill with a view to the ocean. However, there were a lot of inconveniences. First, it was a long walk from the reception to the restaurant, then 106 steps up to the room. Luckily we were fairly fit but it would have been strenuous for people older than us. Secondly, the bedroom was upstairs in the cabin. The lighting in the room was poor and I needed to use a flashlight to get things out of my suitcase. To use the bathroom, you have to go outside and downstairs (avoiding any rain). Not ideal for an older couple who need to go to the bathroom at night. Bring a flashlight. There was a coffee maker tucked away in a dark corner next to the bathroom, but no complimentary coffee, only sugar was provided. There were good breakfast choices in the impressive restaurant but service was slow and we waited about 40 minutes to get our breakfast while other guests who arrived after us got their food, ate and left. It was definitely an experience to stay in such a gorgeous place but it is better suited to younger people.

Authenticity & Character
Architecture of the cabins and restaurant
Location
Views of the ocean
Staff
Restaurant staff didn't speak English which lead to incorrect orders. I asked for tea with milk and got a cup of tea and a glass of milk. Service was slow.
Cleanliness & Comfort
The lodge is in the jungle so expect mosquitos and cockroaches in the room. The bathroom had hot water though it did run out.
Casa de Isabella, a Kali Hotel
Santa Marta

Lovely hotel. Our room was large and on the third floor. There is no elevator/lift. Unfortunately we arrived late and left early so didn't have an opportunity to use the pool or have breakfast. The bathroom was spacious and had hot water.

Authenticity & Character
It appeared to be built from old houses so was interesting
Location
Close to a main square in the old town. Walking distance to restaurants. We stayed on a Saturday night and the music from the square blared until about 2:00 AM. No sleep for us.
Staff
Receptionist spoke limited English. But in the morning a young lady helped us with our bags as we had an early start.
Cleanliness & Comfort
All good. There were even robes in the bathroom.
Hotel De La Opera
Bogotá

Fabulous hotel in the old city. The staff were very helpful. The hotel has three courtyards with rooms around them. Our room was comfortable with a nice bathroom. The location was quiet. It's very close to the main square and I felt very safe walking around the square early the next morning. It was also a quick walk to several museums. The hotel has a restaurant on the fourth floor with good food for dinner Breakfast is served in the courtyard and was an amazing buffet, the best breakfast of our trip. I had an omelet made to order. I wish we had more time here as the hotel was so nice.

Authenticity & Character
The hotel appears to be made from three adjacent houses so has lovely interior courtyards.
Location
So close to the square and museums, easy to walk around the area.
Staff
Very helpful
Cleanliness & Comfort
Nice room, good wifi, hot water in the shower
Activity Reviews
The Double Waterfall in Minca
The Double Waterfall in Minca
Colombia

We ended up going to two waterfalls within walking distance of our lodge. Cesar was a great guide. The hike was easy. You could swim at the waterfalls. The Marinka Falls had bathrooms and a restaurant where we had lunch.

Quality of Experience
Cesar was a great guide
Food
We had a nice lunch at the Marinka Waterfall
Guides, Drivers and Staff
Afternoon-Night Walking Tour
Afternoon-Night Walking Tour
Cartagena

Our guide gave us a good overview of the old city.

Quality of Experience
Guide spoke good English, very nice woman
Guides, Drivers and Staff
On time, helpful. took good care of us.
Transport
No waiting, nice vehicle
Nature Walk and Wildlife Spotting Adventure in Matute
Nature Walk and Wildlife Spotting Adventure in Matute
Cartagena

Luis was a wonderful guide and really knows and loves birds. We also saw an iguana and many howler monkeys. The visit to the house of the owners of the reserve was a great experience too. Luis had a good camera and shared the photos he took. The whole tour was quite an adventure walking through this area of regenerated jungle.

Quality of Experience
Luis is so knowledgeable about wildlife
Guides, Drivers and Staff
Great guide
Transport
Comfortable car
Cartagena Historical: La Popa & San Felipe Castle
Cartagena Historical: La Popa & San Felipe Castle
Colombia

We did this tour by car and went beyond the old city. The monastery on the hill provides great views. Unfortunately we couldn't get into San Felipe Castle as it was closed for a private event. That was a bit disappointing. But the guide took us to see some other fortification instead.

Quality of Experience
The monastery
Guides, Drivers and Staff
Friendly and helpful
Transport
On time, comfortable car
Snorkeling  in the San Andrés Coral Reef
Snorkeling in the San Andrés Coral Reef
Colombia

I wanted to go to San Andres for the snorkeling. I've been lucky to have snorkeled all over the world. The guide, Miguel, was very nice and safety conscious. But the snorkeling itself was disappointing. There was some hard coral but no soft coral nor much color. There were some fish but not what I was hoping for. Also, it had rained the day before so visibility was low and the ocean was rough so we got bounced around a lot of the time. Perhaps a different location or day would have been a different experience.

Quality of Experience
Coral bleaching but that is happening worldwide.
Guides, Drivers and Staff
Miguel was good, interesting to talk to
Transport
We went on Miguel's little boat. Don't bring anything of value as things may get wet. Miguel had a dry bag.
Discover the treasures of San Andrés Island
Discover the treasures of San Andrés Island
San Andrés Island

The guide took us around the island with three stops - a museum, Baptist church and historic house.

Quality of Experience
Guide was interesting. Carolina is a diver as well as a guide.
Guides, Drivers and Staff
Knowledge of the island
Transport
Comfortable car
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia

A fairly tough 10 mile hike along the coast of the National Park. It is an out and back hike on the same trail. Lovely views. Lots of people and lots of mud. Wear boots or sturdy shoes. Bring water, sunscreen and a hat. It was very hot and humid. We had a break for lunch and a swim at a beach. For lunch we had fresh fish. Cesar was a considerate guide who knew how to avoid the worst of the mud. Along the way we saw capuchin monkeys, a crab, frog, bats and lots of leaf-cutter ants.

Quality of Experience
This is a place I wanted to see.
Food
Fresh fish on the beach.
Guides, Drivers and Staff
Cesar was excellent. Very considerate and safety conscious.
Transport
Four wheel drive from the mountain lodge to the National Park. The driver took our bags to the hotel
Bunkuany: The Heart of the Wold
Bunkuany: The Heart of the Wold
Colombia

An amazing experience to see this archeological site in the jungle. We were the only people there. It exceeded our expectations. The hike was somewhat strenuous but seeing Bunkuany was worth it. Also we enjoyed a simple but delicious lunch with a farmer and his wife. Cesar and the local guide took good care of us. The drive to the trail was long and very bumpy but we got to stop and see some interesting rock carvings.

Quality of Experience
Great guides who took care of us.
Food
Nice lunch with the farming family.
Guides, Drivers and Staff
Very interesting people
Transport
Alex drove in very challenging conditions
Paloquemao Farmers Market |  Colonial Downtown & Monserrate
Paloquemao Farmers Market | Colonial Downtown & Monserrate
Colombia

Luis was an enthusiastic guide and a very interesting person. We loved the market, seeing the fruits and vegetables and tasting some of the food. Luis knew many of the vendors and introduced us. Then we went to Monserrate and appreciated the fast pass tickets as it was very busy. We had a lovely lunch there and enjoyed the views. Luis also provided a walking tour of the old town, taking us along narrow streets and past street entertainers. The next day he arrived on time and accompanied us to the airport.

Quality of Experience
It was all great.
Food
The food at the market and lunch up on Monserrate
Guides, Drivers and Staff
Our driver, also called Luis, was very professional.
Transport
Great driver
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 11, 2024
Dear Jill, Thank you so much for taking the time to write such a detailed and thoughtful review. It truly warmed our hearts to read about your journey. Knowing that we could make your experience seamless, even amidst unexpected delays, means the world to us. Your kind words about our local guides, their professionalism, and their care make us incredibly proud. They are passionate about sharing Colombia’s beauty, and it’s wonderful to see how much they added to your trip. We’re grateful for... Read more

Dear Jill,

Thank you so much for taking the time to write such a detailed and thoughtful review. It truly warmed our hearts to read about your journey. Knowing that we could make your experience seamless, even amidst unexpected delays, means the world to us.

Your kind words about our local guides, their professionalism, and their care make us incredibly proud. They are passionate about sharing Colombia’s beauty, and it’s wonderful to see how much they added to your trip.

We’re grateful for your insights about the accommodations and activities, as they help us grow and improve. Colombia’s magic lies in its contrasts—wild jungles, vibrant cities, and tranquil beaches—and your adventurous spirit shone through in embracing it all.

It was truly our pleasure to be part of your adventure, and we hope the memories of Colombia stay with you forever. Whenever you’re ready to explore more of our beautiful country, we’ll be here to create another unforgettable journey for you.

Andrea

Andrea was great! Everything she planned wen...
Colombia | Nov 29 - Dec 8, 2024

Thomas
Thomas C.
Denver, CO | Reviewed on Dec 09, 2024
Andrea was great! Everything she planned went off without issues. She was also very flexible with planning. Read more

Andrea was great! Everything she planned went off without issues. She was also very flexible with planning.

Hotel Reviews
Quinta Ladera
Medellin

Great hotel! Close to bars and restaurants but still secluded. The coffee/breakfast place downstairs had some of the best coffee we had in Columbia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Terasu

Lovely place. Tucked away from town and overlooking the Andes. Restaurant/bar staff was very friendly and kind. Food was really good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Punta Faro
Isla Mucura

Great hotel - but important to know that it’s a resort with nothing significant outside of the hotel grounds.

Authenticity & Character
Location
Island itself is small and remote.
Staff
Cleanliness & Comfort
Very clean rooms with daily service! One thing to note is that it’s an open hotel - so no door locks. Each room does have a safe deposit box and at no point were we worried about our stuff.
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena
Authenticity & Character
Great roof top
Location
In a good part of town away from street vendors!
Staff
Cleanliness & Comfort
Activity Reviews
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Colombia

Great day tour! We left super early to avoid crowds. Had the boulder to ourselves. Bike tour way great - what’s good for traveler's to know is that it is on mountain bikes and VERY hilly. The lunch and boat rides were highlights.

Quality of Experience
Guides, Drivers and Staff
Juliana was AWESOME. She was very knowledgeable and thought on her feet whenever a plan went sideways.
Transport
Great driver!
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Colombia

The hike itself was AMAZING from a views standpoint. We struggled with our guide (Juan Camilo) at times.

Quality of Experience
The beauty of the area was stunning. At the base there was a market for locals which made it feel less touristy.
Food
Trout was a bit raw. I had to pay out of pocket for my beer despite it being on 50 cents more than a lemonade. Felt cheap given how much we paid. Tree planting ceremony felt a little hokey.
Guides, Drivers and Staff
Juan Comilo struggled with us. He is starting his own agency and used a significant time on the hike to take photos as part of that pursuit. This took time away from his focus and felt inappropriate. At some point I just started walking ahead of him out of frustration.
Transport
Punta Faro at Múcura Island
Punta Faro at Múcura Island
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Liz was amazing!
Transport
It’s crazy driving in Cartagena - and these drivers are insanely good at navigating that craziness.
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
Colombia
Quality of Experience
Loved hearing the personal story of the farm owner! We learned so much from him.
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 12, 2024

Dear Thomas,

Thank you so much for your kind words and for choosing to explore Colombia with us! We are thrilled to hear about your wonderful experience with Juliana – she truly embodies the spirit of dedication and passion we strive for in every journey. Your appreciation of her quick thinking and warm personality means the world to us.

It was our absolute pleasure to serve you and make your trip memorable. We hope to welcome you back to Colombia in the future to discover even more of its beauty and charm! 😊

70th Birthday
Colombia | Nov 22 - Nov 28, 2024

M
Mark D.
San Jose, CA | Reviewed on Nov 29, 2024
Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store. The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great. The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered. All the restaurants were great and the last nite at Harry Sasoon was over the top. We appreciate your quick... Read more

Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store.

The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great.

The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered.

All the restaurants were great and the last nite at Harry Sasoon was over the top.

We appreciate your quick responses during the week.

We all enjoyed the activities you scheduled for us….

It turned out to a memorable 70th birthday adventure for the whole family.

THANKS AGAIN!

Mark

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

exceptional sevice and great amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Nov 29, 2024
Dear Mark, Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations. We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided. It is wonderful to hear that you found the Santa Clara hotel and its amenities... Read more

Dear Mark,

Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations.

We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided.

It is wonderful to hear that you found the Santa Clara hotel and its amenities exceptional, and that the dining experiences, especially the last night at Harry Sasson, were memorable.

It sounds like it was a fantastic 70th birthday adventure for your whole family, and we are honored to have been a part of it.

Thanks again for your kind words and for making us a part of this special family trip. It has been a pleasure meeting you, and we send our very best wishes to your family!

Best wishes,
The Aracanto Team

Our trip to Cartagena and Santa Marta/Tayrona...
Colombia | Nov 1 - Nov 8, 2024

E
Erin B.
Canada | Reviewed on Nov 19, 2024

Our trip to Cartagena and Santa Marta/Tayrona was amazing. The combination of history, culture, and nature was a perfect balance. The guides were very friendly and knowledgeable, and the activities were perfectly tailored to meet our family's needs. Margoth was very helpful and quick to respond with proposals to make the trip personalized. I would highly recommend her.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Nov 19, 2024

Dear Erin,

Thank you very much for taking the time to write this review!
It has been a pleasure meeting you and your family, and thank you for trusting us with your trip to Colombia. We hope you come back in the future, and sending you our very best wishes in the meantime :)

Warm Regards,
The Aracanto Team