Esther Ruempol

We have recently returned from a 16 day adventure in Madagascar, booked through KimKim and planned, booked and organised through Esther in South Africa.

We had an amazing time. Everything pretty much went to plan, apart from Air France losing our luggage on both our inward and outward journey and my needing a doctor after a bad reaction to malaria tablets. Esther remained in contact throughout and did an amazing job planning an unforgettable holiday for us. Everything about it was spot on and special occasions were made very special.
Our in-country driver and guide, Dolly, was an amazingly calm, kind, friendly and knowledgeable individual who taught us so much about the country as we travelled round. We really did enjoy his company, and his mastery of the extremely difficult roads. He always planned and timed our stops carefully (for banks, western toilets and ‘safe’ food) and discussed each day with us the evening before.
All our accommodation was fantastic. We had our favourites of course! If anything, I think some of the activities and locations were undersold, which made them all the more exciting. Camp Catta , Isalo Rock ( amazing food), and Nosy Be Hotel were our favourite places to stay.
Our main requirement was to see ring tailed lemurs, and other lemurs along the way. The different reserves (national and community) provided amazing opportunities to see different lemurs, frogs, birds, chameleons, lizards and more in different environments. All the while we seemed to secure the services of the most knowledgeable, friendly and enthusiastic local guides.
We found the Malagasy people warm and welcoming. Even those in great hardship seem to smile. However, it is a country of extreme poverty, awful roads, and chaotic traffic-filled cities so people must be prepared that everything might not go to plan.
Our trip was an unforgettable combination of impressive scenery, abundant wildlife, lovely people, great food and accommodation combined with scenes of everyday life. It was well planned and organised throughout. We would encourage everyone to take some time to chill on the coast before leaving and to enjoy the marine wildlife too
This is our second time booking through KimKim and we will certainly use them again.

Special thanks to Esther and Dolly.

Hotel Reviews

AU BOIS VERT

Antananarivo

Very close to the airport, good food and friendly staff. Lovely, secure grounds and comfortable rustic room. No mosquito net but we didn’t see any. Sun goes of the pool fairly early in the afternoon as the trees shade it .

Authenticity & Character

Interesting rustic room

Location

Close to the airport, quiet. Lovely wooded area with lots of birds

Staff

Staff were all very smiley and English wasn’t a problem

Cleanliness & Comfort

Bed was very comfy

Camp Catta

We loved this place and really weren’t expecting to from the photos! Views are fantastic. The pool is amazing. The food is good, despite the hotel being in the middle of nowhere. The room is fairly basic but has everything you need including a mosquito net. The camp is home to ring tail lemurs who happily roam around and jump up and down on your roof at 6am. I loved being able to fit and watch them for hours.

Authenticity & Character

Location, lemurs, light

Location

Tricky journey to get here in that the road to the hotel is essentially a track - takes at least an hour from the nearest awful road . Views of the chameleon mountain are superb. Great for climbers

Staff

My French!

Cleanliness & Comfort

Isalo Rock Lodge

Ranohira

Wow. Amazing view, amazing room , amazing staff and amazing food. The best food we ate anywhere- delicious and stylish presentation . Congratulations to the chefs.

Authenticity & Character

Modern luxury

Location

What views. We’d have happily stayed longer.

Staff

Always smiling

Cleanliness & Comfort

Eco Lodge Les Chambres Du Voyageur

Antsirabe

We only stayed here one night and they weren’t doing food that evening. We found the room cramped and dark, with lots of mosquitoes. I did swim in the murky pool but half expected a creature to emerge from the deep! clean and adequate gor a night in the road.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean but cramped and dark accommodation. Lovely floral touches, nice balcony and tea and coffee facilities.

Hotel Thermal Ranomafana

Ranomafana

Lovely hotel in. spectacular and extensive grounds adjacent to the river . Modern comfortable room and en-suite. Good and well used outdoor bar area. Natural thermal spa pools are worth booking. This is a really interesting and beautiful town to wander around with an outdoor swimming pool, riverside walks etc . A great base for the national park. We also visited Setam Lodge for lunch - amazing zebu steak.

Authenticity & Character

Provide an indoor bar area

Location

Staff

My French and their smiles . Also asked not to be disturbed until 10am as I wasn’t well, but we were constantly harassed by cleaners.

Cleanliness & Comfort

Nice bed, good shower

Relais des Plateaux & Spa

Standard rooms but comfortable. Good food with availability through the day and evening - obviously popular with locals who leave their kids in the pool while they eat. Also used by airline crews. Great pool, good service - we were impressed as it had everything we needed to relax before travelling home.

Authenticity & Character

Everything goes on around the pool . Be plenty of bar and restaurant space.

Location

Close to airport

Staff

Very friendly and helpful on reception

Cleanliness & Comfort

Bakuba Lodge

We only stayed here one night and arrived mid afternoon so the sun had gone of the pool and we didn’t get to enjoy our whacky outdoor space. Accommodating staff who were very kind when I wasn’t well. Cash only for settling up for food and drinks. Amazing huge room and bathroom which was lovely, but poor sound proofing! Sadly I didn’t try the menu

Authenticity & Character

Probably deserved a 5 but we weren’t there long enough

Location

Close to airport and beach resorts

Staff

Cleanliness & Comfort

Nosy Be Hotel

Great hotel. Beautiful room, location, facilities, grounds, staff, pool, beach and bar. Only thing that stops this being a 5 is the food which we found disappointing. Breakfast was fabulous and breakfast staff lovely we found the evening menu largely disappointing and there were obvious tensions amongst the staff . We would still recommend this hotel for everything else.

Authenticity & Character

Really well laid out, comfortable and relaxed

Location

Right on the beach

Staff

Most were special, one we found to be rude to us and the staff she managed

Cleanliness & Comfort

The comfy bar sofas really made a difference!

Activity Reviews

Arrival in Antananarivo & Transfer to your accommodation

Antananarivo

Air France left our luggage in Paris, and that of a number of other travellers who had originally boarded a connection in London. The flight arrived late in Madagascar so the extra hassle after a long flight was particularly unwelcome. Luckily we weren’t leaving the capital straight away but I’m sure it caused real issues for people departing early next day. We were met and transferred perfectly and our driver was very patient whist we tried to sort things out. The airport staff were also very helpful. Note: luggage not arriving on this route is not unusual . There is no Friday flight, so if you travel on a Thursday and your bags don’t arrive then they will come out on Saturday night - and if you’re not there at the airport to pick them up they are unlikely to follow you until Sunday or Monday. Transfer itself was perfect.

Quality of Experience

Guides, Drivers and Staff

Patient and helpful despite very late hour

Transport

Antsirabe City Tour

Antsirabe

We chose not to do this . Spent time chilling after late night and shopping to find essentials until our luggage arrived

Quality of Experience

Guides, Drivers and Staff

Transport

Day excursion to Nosy Komba & Tanikely

Nosy Be

Great day seeing the islands. Our boat driver and guides were fantastic. Lunch was cooked for us and was one of the best meals we had all holiday. We hadn’t appreciated how much shopping was part of the experience at Nosy Komba so would probably have taken more cash with us . The shopping and stalls leading up to the nature park were colourful and interesting - but be prepared for pressure to buy. (although please do buy to support the community)The reserve was busy but our guide was knowledgeable and had a great sense of humour and the plants and creatures we saw made it really worthwhile. The black lemurs are attracted and fed with bananas to encourage them on to visitors shoulders for photos . And yes, you can expect poos! An interesting island, this contrasted well with Tanikely which we loved. Beautiful beach , snorkelling over coral, tropical fish and turtles. This is a protected island - we saw bee eaters too.

Quality of Experience

A really well planned day offering a range of experiences

Guides, Drivers and Staff

Guides were so knowledgeable and keen to talk and share that knowledge

Transport

Stargazing

Ranohira

We didn’t do this activity . We live in a dark sky area of the UK!

Quality of Experience

Guides, Drivers and Staff

Transport

Mother/daughter trip went flawlessly and the entire week near Kruger was top notch! Esther made great recommendations and was reassuring about all the lodging and transfers. It was wonderful to have her expertise from the planning stages to the completion of the trip. Our guide on the panoramic drive was very knowledgeable. (Maybe Titus) Sadly I have forgotten his name. The guides at Kruger Shalati (Lisa) and at Mjejane made sure we found lots of animals on every drive. The worst part about the trip was the condition of the road between Hootspreit and Kruger Shalati. I counted over 100 speed bumps. Minor detail. Thank you Esther, and the rest of
our support staff.

Kudos to all involved in setting up and executing the trip plan for 8 days in Madagascar. My trip planner, Esther was outstanding. I had looked in a guide book to determine areas/things I wanted to see/do. Esther worked with "local boots on the ground" in Madagascar to determine what could be accomplished and set up a schedule.

I was picked up from the airport in Madagascar's capitol by my local guide -- Nick. Nick spoke better English than me. He was a joy to spend time with. He was very knowledgable, easy going and knew what he was doing. It was a real pleasure to have Nick guide me around his country.

Things to keep in mind is that Madagascar is a relatively poor country with only a few paved (or sealed) roads. This can make traveling in the country a challenging and often slow journey -- but Nick had the appropriate vehicle and was an outstanding driver.

The bottom line -- Esther did a wonderful job in developing a plan to fit my needs -- Nick did a wonderful job in executing the plan and was a great guide and a pleasure to be around.

Mission Accomplished ---

Hotel Review

VOCO Hotel Rosebank

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Drive through Baobab Avenue

Morondava

Quality of Experience

Guides, Drivers and Staff

Transport

Tsingy of Bemaraha National Park

Bekopaka

Quality of Experience

Guides, Drivers and Staff

Transport

Nocturnal Visit of Kirindy Forest

Madagascar

Quality of Experience

Guides, Drivers and Staff

Transport

Esther was great to us through the whole planning of our trip. She would answer questions quickly and effectively. She made the process smooth and easy. She would check in with us throughout our trip to make sure things were seamless. I cannot recommend her enough, thanks to her we had a great trip.

Esther was more than helpful from start to finish with helping us plan our trip months in advance and also being very accommodating while we were in South Africa so that we make sure we are on the right track. The Shalati Train on the Bridge was by far the most amazing all inclusive everyone in our group has been to. From the views you had to the top of the line food and drinks provided. We also had a kind knowledgeable game driver and waiter that the Shalati pairs your group with while we were there. Would definitely stay again and recommend to anyone going to Kruger.

Incredible trip all-around. The attention to detail throughout our adventure was simply amazing. Friendly interactions every step of the trip, from the kimkim representative who planned our trip, to the local tour operator who organised the detailed logistics, to the staff at each of the hotels and activities we had planned. The entire trip went unbelievably smoothly without any missteps, and when we contacted the kimkim representative requesting a small change to our itinerary the response was immediate and well executed. Importantly, we had told the kimkim representative that we were avid wildlife and landscape photographers, and she certainly didn't disappoint by organising a fabulous selection of sightseeing activities throughout our trip, including safaris, 4x4 excursions, and stunning wildlife encounters. Driving ourselves in a 4x4 adventure throughout Namibia has given us some memories that will last a lifetime !

Hotel Reviews

Dead Valley Lodge

Incredible lodges overlooking a vast desert with spectacular wildlife wandering by.

Authenticity & Character

Location

Staff

The staff were fun, friendly and helpful.

Cleanliness & Comfort

Mokuti Etosha Lodge

Etosha National Park

Thoroughly modern hotel with incredible facilities. Wished we could have stayed here a few more days to soak up the ambience.

Authenticity & Character

Location

Right beside Etosha National Park so great for wildlife adventures.

Staff

Cleanliness & Comfort

Brandberg White Lady Lodge

Uis

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Windhoek Luxury Suites

Windhoek

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Okaukuejo Resort - Etosha National Park

Etosha National Park

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bay View Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Okonjima Plains Camp

Otjiwarongo

Very large room with excellent furnishings and great bedside view of wildlife.

Authenticity & Character

Location

Staff

Every staff member was very helpful and friendly, especially on the safari when we went looking for leopards. They also seem very dedicated to the conservation of large cats in Africa.

Cleanliness & Comfort

Kalahari Anib Lodge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gocheganas Nature Reserve

We contacted the hotel for an early check-in for one of our rooms and they happily complied.

Authenticity & Character

Location

Staff

Staff would pro-actively come over and let us know about nearby wildlife and birds.

Cleanliness & Comfort

Quiver Inn Guesthouse

Keetmanshoop

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Namibia!

Namibia

Quality of Experience

Guides, Drivers and Staff

Transport

Delivery of your rental car

Windhoek

Quality of Experience

Guides, Drivers and Staff

Sossusvlei Tour

Sossusvlei

Quality of Experience

Guides, Drivers and Staff

Transport

Walvis Bay & Sandwich Harbour 4x4 excursion - Morning Tour

Namibia

Quality of Experience

Guides, Drivers and Staff

Transport

4x4 Huab River Excursion

Namibia

Quality of Experience

Guides, Drivers and Staff

Transport

Self-drive safari in Etosha National Park

Etosha National Park

Quality of Experience

Leopard Conservation Drive

Namibia

Quality of Experience

Guides, Drivers and Staff

Our guide was knowledgeable, passionate and friendly !

Transport

Meet & Greet in Windhoek

Windhoek

Very friendly local guide, thanks !

Quality of Experience

Guides, Drivers and Staff

Afternoon Game Drive at Mokuti

Namibia

Quality of Experience

Guides, Drivers and Staff

Wanted to give 6 stars. We told our guide that we wanted to see rhinos and lions during the daytime, and she actually managed it ! Also told her that we wanted to see several species of birds (rollers and hornbills) and she knew exactly where to go.

Transport

Welcome to GocheGanas

Windhoek

Quality of Experience

Guides, Drivers and Staff

All the staff went out of their way to make us feel welcome and comfortable.

Transport

Wonderful Southern African experience. The trip was extremely well thought out. Esther listened to our expectations and came up with an itinerary that fit us as a couple. We could not have pulled this together without her. Throughout the trip she was attentive, flexible and available. I am so happy we could rely on her. It is hard to make choices and feel like you missed out on a lot, but this time we felt like we really got to experience and were able to see so much of what Southern Africa has to offer!