Felipe Rico

My daughter and I spent my birthday in Colombia and had a first class experience! The guides were so knowledgeable and really cared to get to know us and provide personal experience. We learned so much on each tour. I loved the fruit, bread, and milk tasting in the market in Bogota and the trip to Monserrate. In Medellin, the coffee farm tour was first rate, definitely a highlight for the whole trip. Also, our guide took us to some of his favorite local cuisines which I loved. My daughter got to climb Guatape with him in record time which is a memory she will always cherish. My daughter also enjoyed walking the streets of Cartagena and learning about the culture. The day trip to Tierra Bomba was great too. There was an issue with one of the flights and the tour company took care of it immediately which shows the professionalism and experience of the team. Overall, amazing time

Hotel Reviews

Residence Inn Bogotá

Bogotá

Great location, hot water took a little time to warm up though. They gave special treat for Bonvoy members which was nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Faranda Collection Medellin

Medellin

Wonderful hotel, friendly staff. Rooftop view is amazing, food was fabulous and spa was also wonderful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nacar Hotel Cartagena, Curio Collection by Hilton

Cartagena

Very friendly helpful staff. Great AC in rooms for hot days. Rooftop pool was very nice

Authenticity & Character

Location

Staff

Sergio was very helpful with great recommendations

Cleanliness & Comfort

Activity Reviews

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

Gold museum was amazing experience. Our guide was so knowledgeable, we learned so much in each area.

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

Highlight of the trip! Learned so much, the view was incredible

Quality of Experience

Guides, Drivers and Staff

Transport

I have travelled solo to many countries, and this was my first time travelling with the help of a travel company. I am glad I chose Kimkim to organize my trip because it was my best decision ever. They are very professional from start to finish. The tour guides from Bogota (Oscar), Medellin (Diego) and Cartagena (Alvaro) were very professional and friendly. I should also mention all of the drivers (Alessandro and Giovanni). I do not remember the drivers' names in Cartagena, but they were also professional. Their driving was very smooth, and I felt comfortable the whole time.

Hotel Reviews

The Artisan D.C. Hotel, Autograph Collection

Bogotá

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Faranda Collection Medellin

Medellin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

OSH Hotel Getsemaní

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Colombia!

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Guatape and El Peñol

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Medellín City Tour (with Comuna 13)

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Mangrove Tour with Local Fisherman

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Tour of Cartagena Old City

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Colombia

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Our nine day trip to Colombia began in Bogota. We were delighted with our guide, Oscar. He provided great information, personalized service, and helped make our tours of the city and surroundings enriching and comfortable. We especially enjoyed the historical perspective he provided and his love of cooking! Our tour to Guatavita helped us to appreciate all of the history and the beauty of the gold that was displayed in the Gold Museum.
In Medellin, Sebastian, our guide helped us understand life in this beautiful city. We especially enjoyed seeing Comuna 13 and learning about how the city of Medellin has evolved into the city it is today. Going to Guatape and climbing El Penol was a highlight. Sebastian was enthusiastic and a great ambassador for Colombia.
Cartagena is a vibrant colorful city and our guide, Anna, showed us various areas of the old city on a walking tour. We enjoyed fruit, ice cream, chocolate and rum tasting and learned much about the history of the city. Anna provided great historical insight and even helped us see a sloth in a city park! We also enjoyed a mangrove tour with a local fisherman. It was good to get a view of what life is like outside of the city.
Felipe helped us to arrange a tour that was suited to our way of travel. We covered history, art, food, culture and even managed to get out into the countryside to see life outside of the cities.

Hotel Review

Patio del Mundo

Medellín

Beautiful, peaceful and comfortable. Everything about this place provided a sense of calm. The staff was delightful and attentive. Location was great and near many nice restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guatavita Lake Tour

Bogotá

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

This was a nice sample of what coffee plantations are like on a small scale and close to Medellin. Our time didn't permit going to the coffee growing region so this was a nice compromise.

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Medellín City Tour (with Comuna 13)

Medellín

We really enjoyed being able to take the cable car and see Comuna 13. We also really liked the guide who was a resident of the Comuna 13 area. We enjoyed the vibrance of the community and seeing how this area is transforming.

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Tour of Cartagena Old City

Colombia

We loved learning about the history of the city and it's people. Our tasting tours were informative and delicious.

Quality of Experience

Transport

Welcome to Colombia!

Colombia

On time and efficient.

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

We enjoyed our entire experience. It was nice to see the Gold Museum prior to going to Guatavita.

Quality of Experience

Guides, Drivers and Staff

Transport

Guatape and El Peñol

Colombia

We enjoyed climbing El Penol and the city of Guatape. The community was lovely to visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Rum Tasting with Chocolate Pairing

Cartagena

We learned so much on this tour. We enjoyed tasting the rum and the nibbles that they provided were very good.

Quality of Experience

Guides, Drivers and Staff

Depart Colombia

Colombia

It was really great to have our guides help us with airport check ins. This really made things go much more smoothly than if we had to do the check ins on our own.

Quality of Experience

Guides, Drivers and Staff

All of our guides made sure we were checked in and good to go before they left us. A nice touch!

Transport

Exotic Fruit Tasting Workshop and Local Ice Creams

Cartagena

The young women who provided the service at this venue were delightful! Koko and Vicky were great fun and very informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Mangrove Tour with Local Fisherman

Cartagena

Very interesting and enjoyable. We loved seeing the birds and seeing how the fishermen do their work. We learned a lot about the mangroves and the ecosystem there.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip to Colombia! Setting up our trip was easy. KimKim asked about our likes/dislikes, how active we wanted to be, what places we didn't want to miss seeing etc all to set up the best vacation possible for us. We went to Bogota, Pereira and Cartagena and thoroughly enjoyed all 3 locations. In Bogota we did a city tour which included the Gold Museum (a must see) as well as the local market and Monserrate Hill. We also left the city and did some hiking so it felt like a good mix of time in the city as well as enjoying the natural beauty around the city. Our guide in Bogota, Oscar, was very helpful and informative. Periera was totally different. We were out in the beauty of the coffee region visiting small towns such as Finlandia and Salento. Going to the Corcora Valley and seeing the beautiful Wax Palms, Horseback riding and a Coffee Farm Visit. The only disappointment was due to fires we were not able to do the Los Frailes Hike but it certainly wasn't the fault of KimKim. The boutique hotel in Pereira , Hotel Sazagua, was just lovely. It was by far our favorite hotel. Our room was spacious with our own private patio/jacuzzi, the food at the hotel was great and the service top notch. Our guide in Pereira, Claudia, was also great. She was so knowledgable about the area she even gave us the coffee tour herself.
Cartagena was our third stop and it didn't disappoint. It was very hot but we managed to get some pool time in at our hotel as well as a full day at Tierra Bomba Island at the Makani Beach Club to cool off. The Makani Beach Club was fabulous. It had a beautiful pool, a restaurant, bar area as well as massage. We enjoyed all three. Due to the wind the boat ride back was very bumpy so if that is bothersome it might not be a good choice. I would also highly recommend the Mangrove Tour. It s a very beautiful area and we were able even able to catch a few blue crab on our tour! Again, our guides were very informative and knowledgable about the city and it's history.
We've had a lot of people ask us if we felt safe while in Colombia. Our answer is "Yes"! As long as you're smart about where you go on your own and are aware of your surroundings it is perfectly safe. Our guides were very helpful in giving us tips and guidance in this area for sure. The one thing that was surprising to us was how few people spoke any English. Our Spanish is extremely limited so without a guide I think it would have been difficult for us to navigate around the country. But thanks to KimKim and our guides this wasn't an issue at all. We would definitely recommend travel to Colombia!

The online staff was quick to respond and super helpful. Our guide Daniela was knowledgeable and fun.

The planning process with Felipe was very good. He was prompt in answering questions and providing information to customize the trip the way I wanted. The travel experience was excellent and the guides were great, especially Herman in the Amazon, who was very knowledgeable, friendly and accomodating.

The one big negative about kimkim is a lack of transparency when it comes to pricing. I requested for a breakdown of the amount that I was paying, which I was denied. You are charged a lumpsum and there is no clarity on how much of it is going towards the actual trip costs (e.g. how much of it was spent on flights. how much on accommodation etc.). As a paying customer, I have a right to know how my money is being used and if I am getting my money's worth.

I am happy with the planning process and the travel experience, but the lack of pricing transparency makes me hesitate to use the service for future travels or to recommend it to friends.

Felipe and team were very communicative and in touch the entire time. They picked great places for dinner and set up wonderful guides. David in Bogata was very knowledgeable and had a great background in history. Diego in Medellín was a lot of fun and shared very interesting context to the places we visited. Carolina in Cartegena had great energy and provided some additional local places to grab a beer and good eats. Felipe put together a trip that was exactly what we wanted with tours and all of our dinner reservations. We just showed up to enjoy!

Hotel Reviews

Patio del Mundo

Medellín

Beautiful location and small hotel. You feel like a guest in a wonderful home.

Authenticity & Character

Location

Walking distance to great restaurants

Staff

Cleanliness & Comfort

The Artisan D.C. Hotel, Autograph Collection

Bogotá

The Artisan D.C. Hotel was great with a fabulous location. The service was top-notch and we felt very taken care of.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

Our Bogota guide, David, was super knowledgeable. His depth of knowledge was impressive.

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

The coffee tour was intriguing but I'm mixed about whether I would recommend it to someone else. It felt like it was something that could be skipped if you were pressed for time.

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Medellín City Tour (with Comuna 13)

Medellín

The walking tour is a must, the fruit tour was okay, but the rum tour is an absolute must-do. It was amazing! The one downside was the restaurant Marea, which was the worst meal we had in Colombia.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Colombia!

Colombia

The welcome to Colombia was fabulous. Felipe and his team were absolutely amazing, setting up a WhatsApp and communicating with us all the time.

Quality of Experience

Guides, Drivers and Staff

Transport

Guatavita Lake Tour and Usaquén

Bogotá

The Guatavita Lake Tour was interesting and the dinner at Artisanal Crepes & Waffles was great. The only issue was the altitude, which could be a problem for some people.

Quality of Experience

Guides, Drivers and Staff

Transport

Rum Tasting with Chocolate Pairing

Cartagena

Very educational and fun. Trying 8 rums with chocolate.

Quality of Experience

Guides, Drivers and Staff

Transport

Hello, Filipe … We are now back to our home in the US and sorting through dirty laundry and backed up mail. After our own stops and starts on the trip planning, we are very pleased with the overall trip experience that you and your guides assembled.

· Guides. Each of your three assigned guides were excellent, with English language communication skills and insights into Columbia’s past drug lord issues. Guide Diago realized that Robert was not as nimble-footed as he once was, and suggested wheel chairs when necessary. Using such a vehicle, Diago pushed Robert up the very steep walkway in Medellin for a very interesting neighborhood visit. Quite a task!

· Hotels. We were pleased with our hotels in Bogota and Cartegena However, Patio del Mundi there needs some help. We were first booked into a back room that could only be accessed by a crazy quilt of patio and unlit steps. The following day, due to our complaints, we were changed to another smaller room, but with door keys that did not work. In addition, breakfast each morning offered only the same scrambled eggs plate, a couple of the pastries that did not seem that fresh, and coffee where it took forever to get a second cup and that tasted like instant. Patio del Mundi is a small pleasant hotel that really needs some work.

· Restaurant Meals. We planned the trip by asking you to book us in top restaurants in each city. You really achieved our expectations throughout! The lady at the front desk in Cartagena, when we asked each day for a cab to our designated restaurant, said that we were really going to the best restaurants in Cartagena. Our only comment regarding asl of these restaurant reservations was Medellin’s El Ciello, which was perhaps too much over the top for us. They featured a 17 -course tasting menu. That was just too much for our tastes. We skipped that and ordered a lesser selection from their menu.

Overall, we are very pleased with our trip to Columbia and your schedule adjustments, despite our own personal back and forth changes. We would be pleased to provide a favorable reference to others as you may wish.

If I have a grumble about your trip organization, it is your failure to communicate via standard MICROSOFT email. For example, you spent far too much time claiming I should us an application called "Whats App". I wasted too much time and never got the application to work.

We had a great time with unique experiences in Medellin, and Cartegena. Our guide Diego in Medellin was excellent. He encouraged us to speak spanish and made sure we were comfortable at all times. Great time!

Our family trip to the Tayrona and The Sierra area near Santa Marta was memorable. Erik Ramirez our guide was terrific. His knowledge of flora, fauna, animals and archeology was superb and he maintained the children’s attention with his information. All three adventures were fantastic but Tayronaka and the inner tube floating experience down the Don Diego River left a special place in our heart. We are still waiting for the photos that Erik promised us.

In Cartagena Jose Miguel was fantastic. The temperature was quite high and he made sure to keep us cool and entertained. He was also very knowledgeable . Most memorable for both children and adults was the music and drum workshop at La Boquilla

Overall we were very happy with our guides and experience.s…Transportation to all locations was very comfortable with luxury air conditioned vans….Thank you Kim Kim, Felipe, Erik and Jose Miguel and all of the drivers and guides for a truly memorable experience.