Harris Bitsounis

Harris was helpful and listened to everything I wanted out of the trip. He even took the extra step to call and walk me through some questions I had

Hotel Reviews

Volcano View Hotel

Santorini

Amazing view and good !

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Editor Hotel Athens

Athens

Great location and nice room. No view from our room though.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Saint Andrea Paros Seaside Resort

Naousa

Beautiful room and ambiance throughout. Friendly staff

Authenticity & Character

Location

A bit far from town but we had scheduled a private driver so it worked out

Staff

Cleanliness & Comfort

Activity Reviews

Local Transfer in Paros

Paros

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Tour in the Blue Lagoon

Paros

Food was absolutely incredible ! Staff were friendly, fun, knowledgable, and engaging

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Catamaran Caldera Cruise

Santorini

Food was absolutely incredible ! Staff were friendly, fun, knowledgable, and engaging

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Acropolis Hill & Museum Tour

Athens

Knowledgable guide !

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to Parmigiano,Prosciutto, and Balsamic factories were informative and well hosted by very knowledgeable tour guide.
Last stop was Venice and featured a half day walking tour to many of the major sights but more interesting were the side trips thru the winding, narrow alleys of Venice . Our tour guide Rita was so knowledgeable and shared her own personal experiences of her hometown of Venice.

Tour to Southern Italy met all of our expectations .
Naples was above our expectations because of our guide Luca. We had an unbelievable walking and eating tour though out the old city. He handed pick the best quality most vibrant tastes available while sharing the history, the art, and the special places in his hometown of Naples. Could not be more pleased.
Next stops to Sorrento, Capri, Amalfi Coast were on our own.
We spent our time sailing around Capri and the Amalfi Coast., shopping, sightseeing, and of coarse eating

Activity Reviews

Private Pompeii Tour

Pompeii

Quality of Experience

Guides, Drivers and Staff

Transport

Naples Street Food Tour

Naples

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Italy was amazing and unforgettable. The planning, organization and itinerary created by Harris was truly outstanding and exceeded our expectations. Our tours were exceptional and our tour guides Susie in Venice, Alecia in Siena and Tuscany, Natalia in Pompeii, Antonella in the Colosseum and the Forum and Giovanna in the Vatican were all wonderful, as were our guide in Florence and the crew on our boat tour along the Amalfi Coast. Fun, Fun, Fun. Our hotels were all excellent and situated close to where we wanted to be, particularly in Venice and Sorrento. Our drivers were all friendly, very punctual and helpful. The Travel12 team on WhatsApp was so helpful and immediately available to help us with questions large and small. The entire trip was so well planned for us, with great tours and leaving us with plenty of free time to explore or relax with an aperol spritz on a friendly piazza. We couldn't have been more satisfied. You guys truly thought of everything. Thank you so much for a wonderful trip.

Hotel Reviews

Hotel Olimpia

Venice

Outstanding hotel with wonderful friendly staff, comfortable room and bed, and excellent breakfast. Location right on the canal was superb.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Orto De' Medici

Florence

Very nice hotel with a convenient location close to where we wanted to be. Very nice people.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa di Sorrento

Sorrento

Outstanding hotel with beautiful room and terrace overlooking the city and the bay. Perfectly located steps away from the Piazza Tasso. The staff was exceptionally helpful. We loved staying here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capo d'Africa—Colosseo

Rome

Nice hotel with a location just a couple blocks from the Colosseum. Our bartender made the best drinks. We enjoyed our stay here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Venice Highlights Walking Tour

Venice

Excellent tour through the alleys and narrow streets of Venice, showing all of the sites and ending in the Piazza San Marco. Susie was the best.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Florence Highlights Walking Tour

Florence

Excellent tour of Florence, particularly viewing Michaelangelo's David in the afternoon.

Quality of Experience

Guides, Drivers and Staff

Transport

Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano

Florence

Outstanding tour with Alecia. Sienna was beautiful and unexpected. The wine tasting lunch was a real highlight - we never new Chianti could taste so good and be so varied, and the lunch served with each glass was one of the best meals we had in Italy. Exceptional tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

Probably the most fun tour of our entire trip. Small group of friendly people, with a crew that knew how to have fun and take us to all the most interesting places to swim. Amalfi and Positano were beautiful, and the entire view of the coast from the sea with a pleasant breeze keeping us cool and comfortable was wonderful, as were the complimentary glasses of prosecco and our panini lunch. Would highly recommend this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii Tour

Pompeii

Excellent tour. Pompeii had so much more to see than we had imagined. Natalia was an excellent tour guide showing us so many interesting things, while constantly avoiding all the crowds. We thoroughly enjoyed our tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Tour

Rome

Excellent tour with Antonella . She showed us so many interesting things and avoided all the crowds. Great time.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Guided Tour

Rome

Amazing tour of the Vatican and St. Peter's Basilica with Giovanna. It's so impressive, with so much more than just the ceiling of the Sistine Chapel (which of course was awe-inspiring, as was Michaelangelo's Pieta). Superb time.

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I couldn’t have been more pleased with the top-notch service we received from Harris while planning our trip to Italy and Greece last year. One year later, as our departure date approached, we were introduced to the team who would be communicating with us throughout the trip and handling any issues that may arise. We were very impressed with the level of contact and personal service we received from Harris and his team. We did experience a few bumps throughout the 15 day trip, but Harris and his team ensured the issues were resolved quickly and to our satisfaction. In addition, we were very happy with the selected accommodations, as they were conveniently located, spacious, and always provided us with the best views! This is the second time we’ve used KimKim and we have no hesitation recommending them to anyone looking for a luxury and worry-free vacation!

Hotel Reviews

Amadomus Luxury Suites Naples

Naples

Loved the hotel! Staff was wonderful, Giancarlo was very helpful and recommended two excellent restaurants.

Authenticity & Character

The hotel is located in an old building, but is renovated and spacious. The only issue I could find is once you get off the elevator you have to carry your luggage up a few marble stairs.

Location

Centrally located

Staff

Very helpful!

Cleanliness & Comfort

Very clean and spacious!

Hotel Continental

Sorrento

Great location in Sorrento. The buffet breakfast was absolutely wonderful with a large selection to fit all dietary needs.

Authenticity & Character

The hotel is older, but has been recently renovated.

Location

The hotel is located within walking distance to many great restaurants, as well as Marina Grande and Marina Piccola.

Staff

Very helpful

Cleanliness & Comfort

Staff return in the evening to tidy up the room and leave you a little chocolate or candy!

Herodion Hotel

Acropolis, Athens

Loved the Herodion! We had the pleasure of staying in the apartment with an incredible view of the Parthenon! Absolutely wonderful apartment! The rooftop bar and restaurant was excellent!

Authenticity & Character

Beautiful!

Location

Wonderful location across from the Acropolis and near many great restaurants.

Staff

Cleanliness & Comfort

Cyano Suites

Naxos

Beautiful new hotel with amazing sunset views. Wonderful breakfast!

Authenticity & Character

The views!

Location

Great location near the port with an amazing sunsets and view of the Temple of Apollo

Staff

Very helpful!

Cleanliness & Comfort

Spotless!

Abelonas Retreat

Santorini

Very nice hotel with the absolutely best sunset views in Santorini!

Authenticity & Character

Nice pool!

Location

Quiet location, the BEST sunset views, surrounded by many great restaurant and bar options.

Staff

Very helpful!

Cleanliness & Comfort

Our room was very clean and spacious. The bathroom, specifically the shower, was a bit small, aside from that we were happy with the accomodation.

Activity Reviews

Hiking Naxos Paths

Naxos

Fun day with our guide, George. Very informative!

Quality of Experience

Our guide was very cordial and informative. We enjoyed the insight into Greek culture.

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

We had a fun day on the small group Santorini Highlights Tour. I recommend taking this tour on your first full day in Santorini as it gives you a good overview of the island.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting

Pompeii

Very much enjoyed the Pompeii Tour. Our only criticism is that it should be longer as there is really so much to see and learn. After the tour, we visited Mount Vesuvius and climbed to the crater. We give the visit to the winery five stars--the wine and food were absolutely excellent!

Quality of Experience

Food

The food at the winery was outstanding

Guides, Drivers and Staff

Transport

Food tour in Naxos town

Naxos

Fun evening with our food tour guide. At the start of the tour, I explained my dietary restrictions and they were able to accomodate me on short notice.

Historical Santorini Guided Tour

Santorini

Informative visit. We had previously visited Pompeii so it was interesting to discuss and compare the two civilizations.

We used KimKim for our recent trip to the Southern coast of Italy and it was incredible. Harris and his team had every detail planned so we were able to show up with minimal planning and zero stress. Everything they planned ran true to schedule and was an excellent time. Will use KimKim for every trip moving forward!

The trip was amazing and just what I needed. I love the flexibility and the immediate response from the staff. Harris went above and beyond to ensure the trip was seamless and enjoyable. From having a driver waiting for me right when I got off the tour boat, suggesting yummy places to eat, to the hotel packing me breakfast for my early morning departure. The addition of local help from Evyenia was also excellent! I usually like the process of planning trips but I didn't have the time this go around to do so. They thought of everything and plan on using KimKim again for my next travels.

Everyone did a fantastic job, both in developing our ideal itinerary and responding to unexpected changes once we weren't in Greece.

Short review: KimKim and our specialist Harris are the best!! I was referred to KimKim by a friend, and now I will refer KimKim to everyone I know.
Longer review: 18-day trip through 4 cities in Italy and 2 in Greece went so smoothly that it helped us all to relax and actually enjoy our vacation! Harris had fine-tuned our hotel rooms (2 in each city, as we were traveling with our 2 teenagers) and the hotels were all great. One big curveball that Harris and his team took in stride was that a few weeks before departure, I ruptured my Achilles tendon... meaning I was going to have to use a knee-scooter the entire trip. When I informed Harris, he quickly reconfigured some of our 'small group' tours into 'private' tours so we could move at our own (slower!) pace. The guides that he connected us with were all so great, so knowledgeable, and so passionate about their cities that I can't imagine just walking by all the architectural and cultural places that we saw without the guide's knowledge and stories... my whole family learned so much!
All the transfers and logistics went very smoothly... it was comforting knowing that we had transport waiting at train stations or airports, especially when seeing other passengers coming off our same flights and having to wait or even fight for random cabs. Our drivers were great stewards of their cities, some sharing with us the history of the view we were experiencing on the way from the airports to our hotels! So great to know that everyone truly cared that we were having a great trip.
Conclusion: I typically am the 'planner' of all our family trips, and it was a bit of a stretch to turn those duties over to a travel company like KimKim, but... I am so glad I did! Worth every penny. Harris did a tremendous job throughout, great communication with me as to how I wanted our trip to look (more history and beachy, less foodie, etc) and he configured great tours and put us right in the middle of the action with his hotel recommendations. It seems trivial to say, but the logistics (drivers, pick-up and drop-off times, and the amazing quality of the vehicles themselves) are sometimes the things that derail trips... but we didn't even have to think about that because, after the first pick-up from the airport, I knew Harris had set us up with first-class people on his team for the entire trip.
The app/website provided by KimKim was super helpful. All of my family had it on their phones, so if they had a question about "What are we doing today?" it was all right in the app! So helpful to be able to relax and just let the schedule happen, rather than trying to scramble every day to try and book tours, wait in lines, or miss out on things.
During the trip, the KimKim team had a direct WhatsApp chat with me, checking in on me every day or so. It helped to know that if I did have any questions, delays, or issues somebody was readily available to help out. We used it a few times to notify drivers that our plane was late, and once to find our guide who was meeting us at the (very crowded!) Colleseum. It was great to use the WhatsApp chat with the KimKim team to coordinate, rather than somehow having to keep track of every guide and driver's number for the entire trip. Very smooth.
Conclusion: Just do it. Use KimKim to plan your vacation so you can actually enjoy your vacation!! 5-stars!

Hotel Reviews

Hotel Olimpia

Venice

This hotel was great with a lovely breakfast area out back. It was very nice and made for a comfortable stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capo d'Africa—Colosseo

Rome

The hotel was generally good, but there was a slight hiccup with the front desk staff. Being on a knee scooter due to a ruptured Achilles tendon, I had some specific needs, which weren't always handled in the most accommodating way.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Makris Beach Hotel Santorini

Kamari

This hotel was amazing. They even went out of their way to juggle rooms around to accommodate me on the first floor due to my mobility issues. It made my stay really comfortable and enjoyable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Colosseum & Roman Forum Tour

Rome

This tour was great. Being able to go at our own pace due to my mobility issues was a big plus. The tour guides were very understanding and accommodating.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Florence Highlights Walking Tour

Florence

This tour was good. Florence is a pretty flat city, so it was manageable even on my knee scooter. The guide was knowledgeable and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Acropolis Guided Tour

Athens

The guide was super into it and explained a ton of stuff about the Acropolis. He even positioned us right in front of the Acropolis for a great view.

Quality of Experience

Guides, Drivers and Staff

Transport

This was our first trip to Greece and everything was amazing! We spent 3 nights in Athens (with a day trip to Delphi), 3 nights in Naxos (with a guided walking tour in the hills), and 3 nights in Santorini (with a catamaran cruise around the caldera). Harris put together the perfect itinerary for our trip, with a nice balance between private and group tours and self-guided tours.

In Athens we did the Mythology Tour and learned about the history and mythology associated with the Olympian Temple of Zeus, Hadrian’s Gate, and the historical sites at the Acropolis and the Agora. Our tour guide Vicky was excellent. She took very good care of us in the heat and was very knowledgeable, bringing the Greek myths to life at each historical site.

The day trip to Delphi was fantastic. Our driver Konstantinos was a great companion and provided many insights about the history of the oracle and the region. Georgia, our tour guide at Delphi, was also excellent. She took us on a private tour of the ruins at Delphi. We stopped for an olive oil tasting and lunch at a local olive orchard (Mer des Oliviers de Delphi). Vasilis was a most gracious host.

The hotel in Athens (Sweet Home) was very comfortable and conveniently located in the Plaka district, which was great for shopping and eating out. The staff at the hotel were very friendly and helpful. We enjoyed the Blue Star ferry ride from Athens to Naxos. It was nice to sit on the deck and take in the views of the Aegean Sea.

Our 3 days in Naxos were very relaxing and enjoyable. The Hotel Galaxy, where we stayed, was beautiful, located only a few minutes from the beach near Naxos Town. The beach was beautiful and it was fun to explore the narrow alleyways of the old town and to visit the castle at the center. The Temple of Apollo at sunset was just incredible! The real highlight in Naxos was the walk in the hills with our hiking guide Georgios. He was great fun to be with and we learned a lot from him about plants and trees, as well as the history and culture of Naxos.

Our final destination was Santorini (Thira). We stayed at Makris Beach Hotel in Kamari. Maria, who runs the hotel, was very friendly and helpful, and she made us laugh a lot! We went on a group tour of the island with Theo, another excellent guide. He took us to three different representative towns on the volcanic island: Oia, a cliff town; Megalohori, a “river” town; and Pirgos, a castle town. The tour ended with a wine tasting, which gave us the opportunity to sample some of Santorini’s finest wines. On our final day in Santorini we went on a catamaran cruise with Vista Cruises. We went snorkeling at different locations in the caldera. What an experience!

All in all, it was a fantastic trip. We were lucky not to have been affected by the fires and our hearts go out to those who were. We love Greece and hope to return again some day.

Hotel Reviews

Sweet Home Hotel

Athens

Sweet Home Boutique Hotel is conveniently located in the Plaka district of Athens, which is great for shopping and eating out. The hotel staff were kind and helpful and the rooms were very clean. We particularly enjoyed the breakfast buffet each morning. On our last morning when we had to check out early to catch the ferry, they packed a breakfast box for us to take away. Very nice!

Authenticity & Character

The elevator was convenient when we had a lot of bags, but we found the staircase a more elegant way of getting up and down.

Location

The hotel is within walking distance to the street markets and many great restaurants in the Plaka district.

Staff

The staff were very helpful in pointing us in the right direction.

Cleanliness & Comfort

We really liked the olive oil soap and shampoo. The morning breakfast buffet was also the best we had during our stay in Greece.

Galaxy Hotel Naxos

Naxos

Galaxy Hotel Naxos was a comfortable and convenient place to stay in Naxos. The rooms were spacious, the pool area was a great place to relax, and it was a short walk to Naxos beach. The staff were very kind and helpful. On checking in, we were given a map and a briefing on all the best things to see and do in Naxos town, including a few tips on some of the best places to eat.

Authenticity & Character

The layout of the hotel and the landscaping were very beautiful.

Location

You can hang out at the pool or take a short walk down the road to the beach for a dip in the sea. We did a bit of both. The 15-minute walk into town along the beaches was also very nice.

Staff

The staff were very kind and helpful. They gave us good recommendations on what to see and where to eat.

Cleanliness & Comfort

The rooms were clean and comfortable and the whole hotel was very well maintained.

Makris Beach Hotel Santorini

Kamari

Makris Beach Hotel was a comfortable and convenient place to stay in Santorini. Maria was a fantastic host. She was very helpful and had a great sense of humor! She encouraged us to visit some of the lesser known towns in Santorini like Megalohori and Pyrgos, and we’re glad we did.

Authenticity & Character

We stayed in a room that had a lot of character. The decor was very unique.

Location

The hotel is a short walk to the beachside restaurants in Kamari. If you eat at any of the restaurants, you can use their beach chairs and umbrellas for as long as you like. How nice! There are buses in Makris that go to Fira, and from Fira there are buses to Oia. We enjoyed using the buses to get around in our free time. It was only 1.6 euros per ride and it was a nice way to see the island.

Staff

Maria was wonderful. She made us laugh a lot!

Cleanliness & Comfort

The room was quite comfortable, but we had to be careful not to get the bathroom floor all wet when taking a shower due to its unique design (no shower curtains). Minor detail. Overall the room was great.

Activity Reviews

Private Delphi Day-trip

Athens

Food

Guides, Drivers and Staff

Transport

Hiking Naxos Paths

Naxos

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Morning Catamaran Caldera Cruise

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Acropolis & Athens Mythology Tour

Athens

Vicky was a fantastic tour guide. She took good care of us in the heat and brought the historical sites to life through the myths and stories associated with each site. I highly recommend this tour!

Quality of Experience

Listening to the Greek myths and the history behind the different sites we visited at the Olympian Temple of Zeus, Hadrian’s Gate, the Acropolis and the Agora.

Guides, Drivers and Staff

Vicky was very attentive to the needs of our group. It was a very hot day and some people in the group fell behind in the long line into the Acropolis. Vicky managed the situation very well and adjusted the tour slightly so that we could rest and get some water at the water fountain near the Parthenon before seeing the Old Temple of Athena. She was also very knowledgeable and the myths she told at each site kept us all engaged despite the heat of the day.

Transport

Our hotel was close enough to the Olympian Temple of Zeus where the tour began, so we did not need any transport. It was a walking tour and everything was accessible on foot.