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active 3 hours ago

Heidi Jiang

For the past fifteen years I have accompanied many private groups to most places of China and also some other southeast Asian countries which makes me understand the first information traveler needs and concerns.
So, with the experience I get to know how to work with different travelers, coordinate their requests and scheme out the most suitable tour in the end.
For leisure time I like travelling, reading and cooking which makes my life very colorful.

What places and activities do you specialize in?

"China is my home country, so everything China! Sightseeing, culture visit, some adventure tour, such as biking ,hiking and even we can arrange cooking at the local family.
From the north to the south there are historical sites, Chinese traditional architecture, ethnic groups culture and natural sight-seeing. I can do tailor-made schedule by combinating all of them for our travelers.
"

How did you get involved in travel?

"My favorite subject was geography and English when I studied in the senior middle school. So, my major is tourism English in college.
Working as a local and national English tour guide I have accompanied the travelers to many places. During the trip, I show them the wonderful natural sightseeing and share with them the local rich culture. At the same time when I travel around I found myself rise up very quickly. My knowledge and vision become wider and wider. I really enjoy sharing, traveling and enjoying my growing.so I am still here now.
"

Please share a unique travel experience you will never forget.

"Seven years ago, I went to Philippine with my friends which is my first aboard travel.

We love the warm sunshine, the crystal sea water and the tropical food. Moreover, the most impressive is the warm-heartedness and sincerity of the local people

That was the third day when we took the motor bike back to the hotel. one of my friends found her mobile lost. At this time, the motor driver helped us to look for it with his own accord but we did not find it out on that night. On the next day morning, our hotel workers asked the local police office for help. Moreover, the driver also did not stop helping and he asked the local villagers to look for the mobile. Fortunately, the mobile was found finally by one of the local villagers. When he gave back the mobile he is so happy with honest smile and asked for nothing. Thank you very much and we really appreciate what you did for us.
"

Heidi is part of the following groups: China Travel Agents
Top itineraries and travel advice

Recent trip reviews for Heidi

Amazing China&Japan trip planned by Heidi
China | Oct 16 - Oct 31, 2024

Jon
Jon S.
Cherry Hill, NJ | Reviewed on Nov 12, 2024
My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.
I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and... Read more

My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.

I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and solutions.

The several tours arranged by Heidi were excellent, especially the tour guides. She selected great hotels for me and booked the train rides I needed to see both countries.

Halfway through trip planning, I needed to switch from another Asian country to Japan. Heidi sent me an itinerary and plan for Japan the very next day!

It is always good to balance a review like this with some positive criticism, but I have none. I am so pleased with how smoothly the trip played out, which allowed me to experience both countries to the max. Thanks again Heidi!

Activity Review
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Angela tour guide in Beijing Wu Qiong (Angela) really took care of me in my visit to Beijing. She is an outstanding tour guide, reassuring, and very fun to be with. If you like to grow and learn about the history and culture of China, Angela is like an encyclopedia. Angela led me on two unforgettable days in Beijing, which covered the Forbidden City, the Summer Palace and the Great Wall. Angela made sure to ride the gondola with me at the Great Wall, which was a scary ride for me. When not touring with her, she recommended and arranged reservations in interesting local restaurants when I was not on the tour. The time with Angela in Beijing went by way too fast. I could have spent many more days exploring the city with her and learning from her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 17, 2024
Dear Jon, Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels. I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part... Read more

Dear Jon,

Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels.

I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part of your epic adventure. If you ever need assistance with future travels, please don't hesitate to reach out. Safe travels.

Best regards,
Heidi

Good value for first trip to China
China | Oct 22 - Nov 2, 2024

A
Alberto S.
Flagami, FL | Reviewed on Nov 03, 2024
All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small
Read more

All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small

Hotel Reviews
Novotel Peace Beijing
Beijing

Old hotel n need of renovations. Marginal air conditioning. Old furniture in need of replacement. Shoddy workmanship. Breakfast was ok

Authenticity & Character
Location
Near attractions
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Clean hotel. Professional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Katarina

Tiny room . The smallest closet I ever saw. No drawers to store anything. The food is buffet style and is served tepid. Overall the food was mediocre. Upon embarking we had to buy the dinner because it was not included. Big mistake! It was horrendous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund

The air conditioning doesn’t always work. Very small closet. Nice big bathroom

Authenticity & Character
Location
Staff
The staff was not friendly but they did their job
Cleanliness & Comfort
Air conditioning!!!
Activity Reviews
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Interesting site

Quality of Experience
Food
Loud and busy restaurant
Guides, Drivers and Staff
Transport
Better car than the old VW provided
Hutongs Exploration: Pedicab Ride and Local Family Visit
Hutongs Exploration: Pedicab Ride and Local Family Visit
Beijing

Nothing special. We didn’t visit any family

Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

The Great Wall is a must see. It is impressive but it’s a long drive from Beijing. The wall is very crowded. The tomb excursion is not worth the time

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an

The show was good. The dinner and service were poor

Quality of Experience
Food
Everything
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Big Wild Goose Pagoda
Full Day with Terracotta Warriors and Big Wild Goose Pagoda
Xi'an

Very interesting site with some remarkable historical pieces

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 4
Victoria Katarina Cruise Day 4
Chongqing

A waste of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

Very nice excursion thanks to our excellent guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an

A good show.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Katarina cruise Day 1
Victoria Katarina cruise Day 1
Chongqing

The embarkation process was chaotic. The dinner that we had to buy on board was the terrible.

Quality of Experience
Food
Eat on shore
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 2
Victoria Katarina Cruise Day 2
Chongqing

A pleasant excursion

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai

A very nice excursion

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 3
Victoria Katarina Cruise Day 3
Chongqing

Very nice excursion on small boats

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Alberto, Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times. Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements. As for the hotels, we are sorry to hear that you had issues... Read more

Dear Alberto,

Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times.

Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements.

As for the hotels, we are sorry to hear that you had issues with the accommodations and some excursion. We value your feedback and will work on enhancing the overall experience for future guests.

Thank you once again for your valuable input, and we hope to welcome you back on your next visit.

Warm regards from Asia,
Heidi

Our private customized tour in China
China | Oct 22 - Nov 2, 2024

Anne
Anne S.
Flagami, FL | Reviewed on Nov 03, 2024
Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a...
Read more

Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a couple of delightful entertainment shows with song and dance.
Our stay in Shanghai was especially enjoyable at Sunrise on the Bund hotel, and our guide JayJay made our time together very special in spite of rain from a typhoon that passed through.

Hotel Review
Sunrise On The Bund

Sunrise on the Bund is well located near the amazing riverfront. The room was spacious and luxuriously decorated. The bathroom was equipped with a rainfall shower plus a deep soaking tub and an automatic Toto toilet. They provided adequate water bottles each day. Slippers, robes added to our comfort. We looked forward to each day’s included breakfast buffet with its abundant choices of western and Chinese food.

Authenticity & Character
This hotel has superior decorative finishes. It is artfully appointed and comfortable.
Location
It’s about two blocks from the fabulous riverfront which is all lit up at night. There’s also a mall located two blocks in another direction with plenty of eating establishments to choose from.
Staff
Friendly staff, professional manner
Cleanliness & Comfort
No complaints. Very clean …like new. The housekeeping was impeccable.
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Anne, Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you. It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities... Read more

Dear Anne,

Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you.

It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities provided. We hope to welcome you back for another unforgettable experience in the future.

Safe travels and happy life.

Best regards as always,
Heidi

Trip was amazing and we had a great time.
China | Sep 19 - Sep 29, 2024

B
Brandon S.
Portland, OR | Reviewed on Oct 04, 2024

Trip was amazing and we had a great time.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 07, 2024

Dear Brandon,

Hope you are doing great.Thank you so much for your kind words! We're thrilled to hear that you had an amazing trip and enjoyed your time. We hope to welcome you back for another great experience soon.

All the best,
Heidi

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic Tour of the highlights of Eastern C...
China | Jul 14 - Jul 21, 2024

Aneri
Aneri P.
San Francisco, CA | Reviewed on Jul 23, 2024
Fantastic Tour of the highlights of Eastern China My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was... Read more

Fantastic Tour of the highlights of Eastern China

My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was particularly touched by Edward's help in finding great vegetarian restaurants for us in Beijing. The hotels were all very nice and comfortable. Heidi is super responsive and communicative and I felt very supported and comfortable throughout the entire trip end to end. Next time I would love to go to Western China with Kim Kim!

Hotel Reviews
Sunrise On The Bund
Authenticity & Character
Location
Nice hotel, but a little far from the Bund
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Shanghai City Tour with the  Jade Buddha Temple, Jin Mao Tower and the Bund
Full Day Shanghai City Tour with the Jade Buddha Temple, Jin Mao Tower and the Bund
Shanghai
Quality of Experience
Food
Lunch stop was not part of the tour, so had to request it when we got hungry
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Muslim Street in Xi'an
Full Day with Terracotta Warriors and Muslim Street in Xi'an
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour through the Hutongs
Walking tour through the Hutongs
Beijing

Though it was nice to meet a local community, I wouldn't have selected this tour. I found it a little boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

This was my favorite tour. I especially enjoyed the Changeling Tomb as the museum is very nice and it was not so crowded. And of course, the Great Wall!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 23, 2024

Dear Aneri,

Hope you are doing great.Thank you for sharing your unforgettable experience with us. We're glad to hear that you had a fantastic tour of Eastern China and that our guides and services met your expectations. We understand that navigating China can be challenging, and we're happy to hear that we were able to make your trip more comfortable and enjoyable. We look forward to having the opportunity to organize another adventure in China in the future.

Warm regards from China,
Heidi

China trip
China | Jul 14 - Jul 21, 2024

Sangram
Sangram P.
San Francisco, CA | Reviewed on Jul 22, 2024

Enjoyable, well-organized tour with friendly and knowledgeable guides. My wife and I had a great time and would highly recommend.l this service.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 30, 2024

Dear Sangram,

Hope you are doing great and thank you for your kind words. We're delighted to hear that you had an enjoyable and well-organized tour with our friendly and knowledgeable guides. We appreciate your recommendation and hope to welcome you both back on another adventure soon.

Best regards from China,
Heidi

My China Trip Review
China | May 27 - Jun 3, 2024

Arun
Arun C.
Seattle, WA | Reviewed on Jun 14, 2024
I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs. In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour,... Read more

I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs.

In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour, sharing the history in a fascinating way. In Xi'an, my guide Zoe provided an excellent tour of the Terracotta Warriors and explained their significance wonderfully. In Shanghai, my guide Mr. Run Liu took me to various exciting spots around the city.

Throughout my trip, Heidi consistently checked in to ensure I was having a great time. I had an absolute blast and thoroughly enjoyed every moment of the trip. I highly recommend this experience to others."

Hotel Reviews
SSAW Garden Hotel Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard Shanghai Xujiahui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 15, 2024

Thank you for your appreciation and trust in our work. Sending you all the best wishes, and hope to see you on our next trip.

This is my first time booking with Kim Kim an...
China | Mar 4 - Mar 23, 2024

Julio
Julio F.
Flagami, FL | Reviewed on Apr 01, 2024
This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.
Read more

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

Hotel Reviews
Shibuya Tokyu REI Hotel
Tokyo

Excellent place clean and the people very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sakurai
Kusatsu

We just love it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Pacific Hotel and Towers
Hong Kong

Excellent location and the staff awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 02, 2024

Dear Julio,

Hope you are doing fantastic.

Thank you so much for your kind feedback and for choosing Kim Kim for your trip. We're thrilled to hear that your experience with us exceeded your expectations .We are also so happy with that you and your family brought back great memories from this trip.It is our great honor and pleasure to play a part in creating those memorable experiences for you and your family.

We look forward to assisting you again in the future and creating more unforgettable adventures together.

Warm regards,
Heidi

Had an amazing well organised trip, Heidi did...
China | Sep 16 - Sep 30, 2023

R
Richard D.
United Kingdom | Reviewed on Oct 01, 2023

Had an amazing well organised trip, Heidi did a great job of suggesting hotels and excursion ideas, overall preparation and ongoing support was very strong. China is a beautiful country, people were lovely and friendly. Also appreciated all my local guides Alice (Beijing), Tracy (Xian), Kevin (Chengdu), Eric Fan (Guilin) and Run Liu (Shanghai). Would recommend.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 12, 2023

Hi Richard,

Thank you very much for the positive feedback! We are thrilled to hear that you had a fantastic vacation in China. It brings us great joy to know that you enjoyed your time, and we are especially delighted to hear that you have enjoyable time with all of you local guides. China is a beautiful and colorful country with rich cultural and natural beauty.

Welcome you back to China again in the future.

Warmest regards,
Heidi