Karen Quintero

The food, the service, the staff, our room, the ambience was just absolutely incredible! Thank you so much for your hospitality!

We loved our room and how close this location was to the Tulum ruins because we literally biked to the ruin instead of having to find or pay for parking which is chaotic. We're giving 3 stars because construction was a vibe killer in our experience. We were woken up our first night at 7am and second night at 5:30am on a Saturday by loud voices, laughter, construction trucks, generator and hammering. We did communicate this with the hotel manager and they were very kind and sorry about this. We just wish we were told ahead of time that our room was going to be consistently interrupted by all this noise so we had the possibility of choosing another room away from the construction or stay elsewhere.

Loved this hotel. Beautiful with a traditional and contemporary vibe. Excellent location. Staff were all helpful and welcoming

Fun and provides the opportunity to try local street food this is safe to eat

Interesting and beautiful Aztec pyramids with historical significance

Beautiful winery! Had no idea Mexico produced good wines. We were given 5 tastings. Enjoyed this excursion very much

Highly recommend this activity if you want to immerse yourself in local culture. It was wonderful to be able to cook and learn recipes of a local woman from a small village. One of the most memorable activities of the tour

Fun way to see Oaxaca and the beautiful murals surrounding the town

We loved spending time in the roofop lounge where we had a panoramic view of the lights of the city. The layout of the hotel was quite impressive and we appreciated the open plan, the use of furnishings that appear to highight the local products. They even had a welcoming seating area in front of each elevator. in our room, we were provided our choice of beverages (tea, coffee) and beautiful teapots, mugs. We were surprised with what appear to be a yoga or prayer mat. How thoughtful! The restaurant had wall to wall windows that allowed natural light. We went for breakfast, and liked the various assortment to choose from --- however, we weren't as excited with the flavors of the foods offered there as we were with the food we tasted at the rooftop lounge. Who knew that bar food would be better than the restaurant's?

This was absolutely our favorite hotel of all! From the moment we walked in, seeing the multi-story open courtyard, we knew we were in for a treat. So beautiful and almost magical. We just had to take pictures of the atrium. Every level of the hotel was thoughtfully designed --- they retained the original stonework, and carefully augmented what was there. They had sitting areas in every nook, and each one was comfortable and beautiful and provided certain amount of privacy, Every single guest we noticed who just checked in seemed to have the same impression and started taking pictures. Who wouldn't be? It's a stunning boutique hotel.

We liked going through this experience with our guide Adrian who turned out to be a well-traveled chef with a lot of experience. We loved that he provided a very detailed commetary on every place we visited, every thing we tasted.

This was probably our favorite of all the things we did during this tour. We were so amazed at the beauty and quality of the museum. Simply fantastic at how every single artifact was presented. This truly stoked our interest in the history of Mexico and we are so happy to be introduced this way. One day isn't enough, but our guide was smart to point out the things that should matter to people who are interested in the history and culture of this country.

We were thrilled to visit this place, and to know its history. So many fascinating facts, and such spectacular views.

We didn't ride bikes, and I wouldn't recommend that to elderly or physically-challenged guests. So we chose to be transported in the car. We were thrilled to actually visit the pyramids, and even walked up to certain areas although the steps could be challenging. Just knowing the existence of such pyramids was a treat in itself, especially being told that there are more pyramids, but they haven't been excavated yet. Rather bothered that many of the murals are uncovered and not protected from the elements. As such they are deteriorating and may disappear someday.

This was a total bust.... Our original driver was in an accident so they sent a substitute driver who barely spoke English. We were driven to where we were supposed to go the Biosphere, but no one spoke Engligh, and no one seemed to know anything about it, or what to do. What was hysterical is that there was a young man who had Receptionist embroidered on his jacket, and who was standing right in front of a huge billboard promoting Biosfera, but he was clueless about it!. There was not a single English-speaking person or guide who can tell us anything!

We enjoyed going to the market ---- but we had gone to a market before in Mexico City and didn't really want to go to another market. This activity could have been taken off our itinerary The place where the proprietor showed us various types of corn, how to grind it, and how to make tortilla was an interesting experience. We liked that we were invited to try our hand in this, and then to eat there.

We absolutely loved seeing this old and huge tree, and were happy to walk around the plaza. Our highest praise is reserved for the archaeological sites. Our guide Alex was thoroughly knowledgeable and his commentary interspersed historical facts with folklore that made them so much more interesting. We were wowed by our visit to the petrified waterfalls and the pools, and driving up the mountains so that we can appreciare the countryside. Of course, the visit to the mescal distillery was a revelation. We chose to eat while we were doing the mescal tasting where our young guide was such a credible expert that he made the experience so wonderful.

Loved walking around the neighborhoods, seeing the colorful murals, street decorations. It was fascinating to walk through the historic district and seeing the architectural details on the buildings. Glad that these re preserved for future generations to enjoy. Loved visiting the churches, one of which was such an incredible thing of beauty inside and out, and trumps all others. It was breathtaingly beautiful. Also enjoyed tasting street foods. We also liked that we stoppef to eat ice cream in such a colorful place in the plaza. What a special treat! However, after having gone to the markets in Mexico City and Cholula, we could have skipped going to another in Oaxaca :)

We love the location, though it was a bit of a walk to the central area. The staff were amazingly wonderful and friendly. The room was off the courtyard, but very dark. Also, we were below the kitchen, so the noise of furniture moving was very loud at night, but died down at around 10 o’clock. There were not many restaurants around except Le Bice Probre that served local cuisine but we walked to town a lot and found great restaurants. The pillows are way too big, so we use towels as our pillows. My only complaint besides the pillows was breakfast. It was delicious but service was supposed to begin at 7:30 yet that was merely a suggestion. We would get there at 7:30 but we couldn’t get coffee till 7:45 and therefore could not make a tour at 8 o’clock. Fortunately, we figured this out on day two and were able to pre-order our breakfast on a day. We had an 8 o’clock start. It does seem with such a beautiful, quaint hotel as this that they could have a coffee station or place you could get coffee prior to 7:30 do in the morning. Other than that we love this place.

It’s great that such a small hotel has six restaurants to choose from and all of them are good. We generally are not resort people, but this hotel was very nice and comfortable. The grocery store .4 miles away was a wonderful bonus because the wine at the hotel wasn’t that great and was very pricey. Staff are friendly and it was an easy walk to town. We are not resort people so we took day tours and enjoyed the birding and hiking. The water was cold as it was January so we did not do much swimming.

A great way to start a trip and experience the different cuisines of the region. We were lucky the restaurant was not open the night we went, and we were the only guests because they treated us so well. It was nice to meet Chef and our server was excellent.

It was a great tour, and we learned a lot about the city and the various landmarks. My only suggestion would be to reverse this tour to do it in the afternoon, so that we could’ve visited a museum. Unfortunately, the museums are only open until three and our tour schedule did not allow us to visit any of them.

It was a perfectly planned day, and very well orchestrated. Each of the stops was great timing and full of information. It was nice to get out of the city and see some of the surrounding areas.

We’ve been to several cooking classes all around the world and this was so much fun. Dalia and her daughter Laura are excellent at explaining things despite a language barrier, and it was fun to go shopping before preparing the meal. We learned a lot and enjoyed the fruits of our labor. Most of all we enjoyed meeting Dalia and working with her.

Our guide was long on explanation, but short on facts, so it made the tour of Monte Alban de tedious. Also, there was intense sun, and most people did not bring enough water, so it was a little bit uncomfortable to stand for hours, rather than sit in the shade, while he gave explanations. The rest of the days tour was very disjointed because we didn’t know we were having lunch and we had eaten snacks. In the workshops felt more geared toward shopping rather than details on the method of the art. In hindsight, I would’ve skipped the second half and just gone to town to shop.

One of our favorite days because we were able to walk in the mountains that were so beautiful. We saw lots of birds and enjoyed the company of Margaux who is our guide. The lunch of trout was spectacular and the views and quiet of the area. We were just unexpected, but pleasantly surprised that this was such a fun day. The altitude did not seem to bother us as much as we thought it would so it was just a real treat.

Another fabulous day of walking, birding, and boating to see the bays of the area. The water is too cold for us to swim, which is unfortunate, because it was glass, calm and clear but the boating was still fantastic. Perfecto was a great guide along with the boat captain. We got to see whales and so much nature.

This trip was our least favorite. For one thing it was moved from 9 o’clock to 10:30 AM and we had hope that meant we would shorten the trip instead of extend the evening. Our driver spoke no English even though we were promised one and the rest the group – five – also did not speak English so we were unable to learn anything about the environment or local culture. We stopped at an organic shop and that had an English-speaking Guide which was wonderful. When we got to the waterfalls we had no idea how much time we had before lunch so we rushed through twice and our guy did not tell us that lunch would not be served until 4:15 PM. We left around 5:30pm and didn’t get back to the city until 6:40pm which made us miss our dinner reservation. Overall, it was a waste of a vacation day, but the falls were pretty. We would’ve enjoyed the more and we known we were going to have two hours to see them. When I reached out to complain to the Tours operator that ours was supposed to be an English at first, he was rather brash. However, he has, since agreed to reimburse us for this tour, and that is only fair as we lost a day of vacation

Old world charm in which we were made to feel welcome and wanted

Lovely hotel right in the beach. Very touristy but incredibly comfortable

Our guide was wonderful

Breath taking The immensity of this place along with the stunning beauty left a mark on all of us

The cenote is amazing but not for everyone!! Very physical The lunch was wonderful and the local family were charming They were so open and welcoming

Stunning!! Food was amazing and the forest was beautiful

Breath taking!! The canal trip was unlike anything I’ve ever done Stunning

We couldn't go to this tour due to illness.

We stayed in one of the cabins in Nuevo Durango as part of a cultural tour of the area and it was one of the best nights we spent in Mexico. The cabin itself is rustic and sparse but very clean and the bed was incredibly comfortable. The cabins each had a toilet and shower and mosquito net for protection. The wifi didn't stretch to the cabin but this didn't limit the experience in any way, and moreso created an unplugged, relaxing night. We had delicious lunch, dinner, and breakfast, all cooked locally and our guide, Jose, was really excellent at showing us around the area and bringing us to the cenote in the centre of the town.

Great location with easy access to town and nice local restaurants. We felt very safe in the area and there were always plenty of people around. The room was beautiful and comfortable and the staff at the front desk were very helpful. Breakfast each morning was delicious with a good variety of Mexican and international food on the menu. Our only issue was with the timing of the room cleaning. We arrived back from trips late in the afternoon most days and our room hadn't yet been cleaned and on one occasion the cleaner arrived while we were in our room (around 4pm) and we had to leave for half an hour while the bathroom bins were emptied and the room cleaned. Despite this we really enjoyed our stay and would happily visit again.

Great location that was a short walk to the main square and restaurants. The room was clean and comfortable and the air-con was great. We were on the ground floor and there was a lot of noise with music playing in the lobby at night which made it very hard to sleep. The breakfast was limited, just toast and fruit, so we wouldn't have relied on it as a full meal for the morning.

Beautiful and clean hotel with a great pool and bar service. Check-in was very straightforward but there is no elevator in the building so we had to carry heavy suitcases up 2 flights of stairs. Location was great and just a few minutes walk away from the main strip but far enough away that there was no noise at night. There's also a secure carpark which was great.

Brief overnight stay between flights. Very nice and clean hotel with great airport shuttle service. Check-in was very straightforward and the staff were very helpful. Very clean and comfortable.

Really pleasant morning biking around Teotihuacan with our guide. We got to visit one of the nearby caves and learn a bit about Aztec customs and auras which was fun! A light lunch was included which was enjoyable before heading back out in the sun. We also had a visit to a local craftsman who showed us how some of the obsidian ornaments are created. Our guide was great and full of information about the mathematics and construction of the pyramids. Really enjoyable tour overall

Cannot recommend this tour enough. The reserve has a gentle current so we spent 40 mins in a very relaxing natural lazy river. Our guide filled us in on how the Mayans used the lagoon and pointed out native plants and fossils as we drifted along. We really didn't want to leave!