This was the first trip I've ever booked with KimKim, or through any travel agency for that matter, and even though of course you pay extra to have someone else plan the trip for you, I think it was worth every penny. We had a fabulous time in Portugal and everything went very smoothly. Having the PDF to refer back to for the daily schedule was invaluable - I don't know how we would have kept everything straight without it. Nuno was also always available via WhatsApp when we had any questions or needed help, and it was great knowing that we had that resource if necessary. We certainly wouldn't have thought to book as many private guided tours for ourselves, but those ended up being our favorite part! Special shoutout to the guides in Braga/Gimaraes, the Douro Museum, Coimbra, Tomar, and Evora. We might have visited the same locations, but just hearing more about them from local guides made the whole experience that much more special. In addition to the schedule booked for us, we also ended up going horseback riding (1 hour, walk only) at Centro Hípico de Alcaria, and on the last day we rented kayaks with Taruga Benagil Tours, both of which were great additions.
A few suggestions for improvements:
1) The boat tour on the Douro river wasn't our favorite - it was a short ride (only an hour), and on a large group boat with no comments by the crew. There was supposed to be an audio guide app but we never got it properly installed and working. It would have been nicer to spend more time on the water and with a more personalized boat experience.
2) The PDF document was great, but it could be made even better by including the following:
- (estimated) end time of activities, not only their start time
- reservation numbers / tickets (there were a few times when places struggled to pull up our reservation - we usually got there eventually, but this might have simplified the process)
- indication of the price range of the restaurant recommendations, and suggest restaurants in different price categories (for every lunch, give budget / medium / fancy alternatives)
3) While we had a great time in the fancy car to Cascais and Sintra, it felt like we could have driven ourselves to be a bit more thrifty with our resources. The electric Mercedes with the driver wearing a suit was so nice that we saw them outside the hotel lobby but had no idea the driver was waiting for us until we eventually asked.
4) It would have been nice to also have a guided tour in Nazare and/or Batalha, and to have a few more specific suggestions for things to check out in Lisbon. We also felt quite overwhelmed with the number of Quintas in the Douro valley and didn't really end up exploring other Quintas.
5) Having the car was overall great, but it wasn't always clear where we would have to pay for parking or how convenient it was going to be. In Lisbon, we chose to never use the car and instead got a taxi to the Fado show, which seemed much easier than trying to navigate there and then find parking. Likewise, many things in Porto are quite walkable and we didn't drive to the wine tasting there.
We definitely splurged on this trip, and the hotels all reflected that. We really enjoyed our stays at The Editory in Porto, the Quinta de la Rosa in the Douro Valley, the Cooking & Nature Hotel in Alvados, the Epic SANA Marques in Lisbon, and the Iberostar Lagos. They were all very different but all great in their own way.
We are sad that this amazing trip has now come to an end, but definitely hope to be back in Portugal soon!
Hotel Reviews
The Editory Boulevard Aliados Hotel
Porto
This is a lovely hotel and we had a wonderful stay. The building looks brand new and is beautifully designed. The room was on the smaller size but perfect for what we needed, and it was very comfortable and functional. The restaurant was excellent (we had dinner there one night and breakfast throughout our stay, both meals were crafted with attention to detail) and the bar upstairs was quirky and fun (they serve cocktails in mad hatter cups).
The pool was small and you had to go through the bar to access it, but we still enjoyed using it.
The only thing that bothered us during our stay is that I requested an iron multiple times and it was never delivered. In some hotels this is standard room equipment, and in others I haven’t had any issues getting in delivered on demand so I was quite surprised that it was such a problem for them to handle this quite reasonable request.
Authenticity & Character
Quirky and modern
Location
Walking distance to everything
Staff
The restaurant and bar staff was incredible.
Cleanliness & Comfort
The bed was very comfortable and I also loved the shower.
This was such a relaxing, luxurious experience. We had a room that overlooked the Douro river and the pool was always nicely warm from the sun. The restaurant had delicious food, and their coffee in the morning was my favorite from all the hotels on this trip.
The only complaint that we had was that it was difficult to sleep due to all the flies in our bedroom, and there weren't many outlets or surfaces for electronics (the bedside tables were quite small and had large bedside lamps on them).
Authenticity & Character
Luxurious quinta with pool and all the views
Location
Walking distance to Pinhao!
Staff
Very friendly staff
Cleanliness & Comfort
The flies in our room were annoying, and the bed also wasn't as comfortable as at other hotels.
Cooking and Nature
Alvados
We loved our stay at this hotel. The rooms are themed after movies (we had the Avatar room with an oval bed!), they are located in a slightly remote area ensuring quiet and beautiful views, and the breakfast was delicious. It is such a unique concept and I loved the nature-y vibe of the place.
Authenticity & Character
I've never been to this kind of a hotel before and loved it.
Location
Remote, but that's the idea!
Staff
Very friendly staff, especially the lady who hosted our cooking class!
Cleanliness & Comfort
The bed was amazing, as was everything else about this hotel.
We had a great time here. We especially enjoyed the sky pool and the downstairs spa / gym area.
The only minor negative thing I can say is that it felt a bit like a cruise ship - it is a large hotel, with many guests, and while for the most part you didn’t notice it so much, on our last morning there was a large number of people at breakfast and we were somewhat overwhelmed by the crowd / noise. I suppose that is expected since they also have the space to host conferences / events themselves, but it took us slightly by surprise because we’d been staying in slightly smaller hotels on this trip.
The room was super cool, with a TV hidden behind a large mirror and so many (light) switches that we had a hard time figuring out how to turn everything off at night without activating the blackout blinds. On that note, there were plenty of outlets and USB chargers throughout the room, and the staff provided bottles of water throughout our stay.
Authenticity & Character
It doesn't have much character. It is luxurious but a bit bland, compared to the other hotels on this trip.
Location
Walking distance to everything.
Cleanliness & Comfort
Spotless, professional.
Iberostar Selection Lagos Algarve
Lagos
We had a lovely stay here. The staff was extremely friendly and did everything in their power to make us happy. We loved both the indoor and outdoor pool, as well as the location close to the beach.
Another plus is their focus on sustainability: there are water purification stations on every floor and you can refill a glass decanter to your liking with water.
The reason for my lower rating: All extras are extremely overpriced. There is a jacuzzi, but you have to pay 15€ PER PERSON and sign up in advance to use it. There is supposed to be someone near the spa to help with the process, but the desk was almost always unmanned, making the process and the price rather prohibitive to the enjoyment of the spa.
Further, the food was very expensive for its quality. For breakfast, lunch and dinner, there was a large buffet you could use against a flat fee. Dinner was 36€ per person! This did not include beverages. The variety was good, but if you didn’t feel hungry enough to wolf down multiple courses, it was hardly worth the money. We ended up getting groceries from a nearby store instead. We would have liked to take advantage of the snack bar and the cocktail bar but were deterred by their prices as well.
The building was also complicated to navigate: reception, on the fourth floor, was the connecting hub. Even though the restaurant and some rooms were both on the third floor, you couldn’t go directly from your room to the restaurant - you first had to go up a set of stairs / take the elevator to the fourth floor and then descend again. There was plenty of parking, but there were three entrances to two separate parking garages, and two out of the three entrances were always locked.
Authenticity & Character
It was luxurious and felt very classy. The rooms were fancy as well.
Location
Right by the beach!
Staff
Very friendly staff.
Cleanliness & Comfort
The rooms were clean and comfortable, but not as well-cleaned as the Epic SANA Marques, for example.
Activity Reviews
Vintage Food and Wine Tour
Porto
Great tour. The guide was extremely knowledgeable and friendly, plus his English was impeccable. All the wines we had on this tour were very tasty. I have to admit that the food items weren't so much my favorite (and we did make the mistake of having some breakfast beforehand), but overall I really enjoyed this tour, especially the visit to the market where we had canned fish.
Quality of Experience
Well-rounded trip. Not too much walking, but still covered a good amount of ground and saw a variety of places.
Guides, Drivers and Staff
The guide was amazing.
Visit to Ferreira Port Wine Cellars
Porto
This was a fairly standard wine tasting trip. It was good, but nothing stood out in particular.
Guides, Drivers and Staff
Visit to Quinta da Aveleda (Green Wine region)
Penafiel
The garden of this place is absolutely incredible, well worth a visit! The guide was also extremely friendly and knowledgeable. The wines were tasty, but I was surprised that none of the places we went for wine tastings had any snacks or food pairings. It might be nice to add some food to some of these tours so you don't get too tipsy ;)
Quality of Experience
The property is simply gorgeous.
Guides, Drivers and Staff
Very friendly and professional.
Douro Museum
Douro Valley
We were initially a bit skeptical about the museum (Douro museum? What is that??) but our skepticism quickly turned to enthusiasm. This is such a cool place! The tour was amazing, and we learned so much about the region and the history of Port. The guide even took us past their back rooms where they are restoring art, showed us a special exhibit (unrelated to wine), and we got some free port at the end of it! This museum is anything but stuffy - they even have some interactive exhibits, where you can smell aromas that are present in wine, and they have exhibits of old machines used to put corks in bottles.
Quality of Experience
Amazing museum.
Guides, Drivers and Staff
The guide was extremely knowledgeable and loved giving us the tour.
Winery Quinta de la Rosa
Douro Valley
Nice tour and wine tasting. I didn't actually like their wines as much as some others we had on this trip, but the experience overall was still very nice.
Guides, Drivers and Staff
Douro Valley Rabelo boat tour
Portugal
When we first arrived at the dock, they gave us a hard time about not having a ticket. Eventually, the magic words seemed to be "The Host" and we were allowed to board, but by then a huge group of other passengers had taken up most of the available seats. We were also expecting some kind of "tour", but we were supposed to download an app for the audio tour which seemed like a huge hassle and we couldn't get it working. The boat ride was only 1 hour, we would have liked to go for longer.
Quality of Experience
Have an actual person talk, not some app that half of us can't download. Longer boat ride.
Guides, Drivers and Staff
Be more respectful and helpful. When we said "reservation", they said "we don't do reservations". Yeah, right...
Half Day Tour to Coimbra
Coimbra
Coimbra is such an amazing city. The university library is phenomenal! Our guide was also very knowledgeable and we enjoyed hearing about the thesis defenses of doctors and other such student experiences. We felt like we saw all the important parts of Coimbra and it was all very interesting.
Quality of Experience
Great guide, and great city that makes it easy to be an interesting guide.
Guides, Drivers and Staff
Our guide was great!
Dinner cooking class
Alvados
We hadn't done a cooking class before so we didn't know what to expect. We were surprised by how much prep they had already done - we didn't have to do any chopping, just basic assembly, which was a bit anticlimactic. Of course we never would have finished in time otherwise, since we made three courses. We really liked our starter salad, but the main dish for me was too much to eat. Dessert was probably my favorite part, we had a lava cake with raspberry sorbet. Our cooking instructor was very friendly and we enjoyed spending the time with her. I think I was expecting more of a group class, and more "pro tips" that you can generalize, instead of just putting together someone else's recipe, but we still had fun!
Quality of Experience
It's the difference between an art class and a "painting by numbers" exercise that makes me award less than 5 stars.
Food
The dessert was incredible and the starter salad was quite tasty, but I didn't care that much for the main dish.
Guides, Drivers and Staff
Self Drive Fátima, Batalha and Nazaré visit
Portugal
It would have been better to have a guide for this day. We went to Fatima first and were mostly confused by what everyone was doing (like walking on knees), then spent too much time in Nazare and ended up missing the Batalha monastery (we did go, but it was already closed unfortunately). It was still a good day though!
Half Day Tour to Tomar
Portugal
We had a nice guides and learned a lot about the area. Our favorite was definitely the Convent of Christ - what a magnificent church!
Guides, Drivers and Staff
Self drive from Alvados to Lisbon with visit to Óbidos
Portugal
Obidos is such a cute town, and their cherry liquor in chocolate cups is to die for. Loved this day!
Lisbon on a TukTuk
Lisbon
After an initial mix-up where our TukTuk didn't show up on time, we still ended up going later in the day. I really enjoyed riding in the Tuk Tuk, but the guide didn't have much new information to share - I felt like I'd already heard most of the things from other guides on this trip. Overall, I could've sat in the vehicle for longer, but the churches and descriptions fell a bit flat.
Guides, Drivers and Staff
Dinner with Fado show
Lisbon
It was nice that everything was paid for in advance so we didn't have to worry about paying, and the food was nice, but I was hoping for a bit more Fado. I loved the music, but they only performed 4x during the course of the night.
Guides, Drivers and Staff
The waiters were very funny
Full day private Sintra & Cascais Tour
Portugal
I'm not sure how much this trip cost, but it felt like we could have saved some money driving ourselves to Cascais and Sintra, especially since the driver didn't come to the monuments with us. Sintra boasts a gorgeous castle, but it is also very overrun with tourists. We were not prepared for the crowds. We're also pretty sure we missed part of the castle - was there supposed to be an interior? Overall, it was nice to have a day to just sit and let ourselves be chauffeured around, but the car was TOO nice and we were suspicious how much we'd paid for this.
Quality of Experience
It was great quality for what it was.
Guides, Drivers and Staff
Transport
The electric Mercedes was incredible. So fancy! And the driver was very friendly too.
Drive from Lisbon to Algarve with visit to Évora
Portugal
We had a nice time in Evora. The Chapel of Bones is really something else. Our guide was very friendly and we really enjoyed our last guided tour!
Guides, Drivers and Staff