Portugal Travel Agents

The itinerary that Paty Marques created for our group of 8 was awesome! We will not soon forget the time we spent exploring Lisbon, Porto and Lagos. Most of us had never heard of kimkim. A friend of one of our travelers had a good experience with the company, and suggested we consider using it. The takeaway from my very first phone conversation with Paty was that she’s highly confident in her ability to create itineraries consistent with the travel objectives of her clients. She listened closely to what we wanted to see and delivered a travel experience that was truly memorable. The contrast between the three areas that we visited added immeasurably to our time in Portugal. Each of the guides that Paty utilized was excellent, but Claudia in Lisbon and Lucia in Porto definitely are superstars. The Douro Valley wine tour that Lucia led was fabulous and will not soon be forgotten, in large part due to the relationships that she has forged with the families that own the two wineries that we toured. We were treated like longtime friends at both places. The lunch at Maos e Irmaos was very special. The food served was delicious and authentic to the region. All of the transfers were handled without issue. The drivers were on time and highly professional. Safe transport was clearly a top priority. Our sincere thanks to Vasco and the others.

In summary, Paty Marques is the travel coordinator that you should use if you are considering a trip to the region. You will not regret the choice.

Marisa was incredible to work with! We really appreciated how thoughtfully and intentionally she planned our stays at three different hotels across the island. She recommended delicious restaurants and beautiful hotels. Also, she quickly rescheduled one of our excursions at the last minute due to my screw-up. Marisa and her team sent a bottle of champagne and dessert to our hotel room after dinner on our anniversary! I couldn't recommend her more. Thank you so much, Marisa!

Hotel Reviews

Caloura Hotel Resort

The front desk staff was not friendly or welcoming, and the hotel was very hot, humid, and outdated. However, the views were beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Octant Ponta Delgada

Ponta Delgada

I LOVED this hotel! Beautiful modern interiors, Class A amenities, friendly staff, gorgeous views, large and comfortable rooms, delicious food and wine, etc. We enjoyed getting drinks at the rooftop bar by the pool and had a great experience at the luxury spa. 12/10 would recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Terra Nostra Garden Hotel

Furnas

Authenticity & Character

Location

The hotel backs up to the Parque Terra Nostra and all hotel guests have free access to visit the park and hot springs. It was beautiful!

Staff

Cleanliness & Comfort

Activity Reviews

To Eat Suggestion: Santa Barbara Eco Resort

Portugal

The food was phenomenal

Quality of Experience

Guides, Drivers and Staff

To Eat Suggestion: Tã Gente

Portugal

Good food and fun drinks with outdoor seating downtown.

Quality of Experience

Guides, Drivers and Staff

Exploring the Majesty of the Seas on a Group Whale Watching Experience

Portugal

So glad we booked a whale watching trip! We saw dolphins, orcas, and 3 giant Sei whales. So cool!

Quality of Experience

Guides, Drivers and Staff

Our trip was amazing . Our guide in Marrakech took excellent care of us in our tour and during our short visit to the clinic.

A few suggestions:
1. Find a better hotel in Casablanca. There was black mold in the shower, light bulbs out in the room, a broken lamp , no towels , drinking glasses or Kleenex tissue. We asked twice for these items . We got towels and 2 glasses the first night; nothing the 2nd night.
2. Our route should have been planned better and I should have caught this error. We should have gone to Madrid LAST and then flew direct to Marrakech instead of being in Granada and then having to take 2 flights to get to Marrakech.
Avoid Iberia Airlines and go with Air Arabia. They are friendly, accommodating and have much better service and planes. The Iberia jets don't have seats that move. They are in a permanent position. They never offered us anything after a 2 hr delay, gate and plane change. Upon asking them what they were going to do to compensate the passengers for this delay they stated , "this is Iberia airlines ". My response was : "and your point is? They are an international airline." We got nothing !!

The guide in Madrid for the walking tour was so so. When he finished with us he didn't return us to our starting point. We had to figure out where we were and how to get back to the hotel.

We highly recommend the Barcelona Hotel Catedral for Barcelona. Excellent breakfast , room, location and a free happy hour daily.

The other hotels, guides, transfers were excellent.

Hotel Reviews

Hotel Odyssee Center

Casablanca

Black mold in the shower ; light bulbs burned out ; a broken lamp; no towels or water glasses. Nice location but the room wasn't good

Authenticity & Character

Location

Read what I wrote

Staff

Cleanliness & Comfort

Attention to details

Petit Palace Posada del Peine

Madrid

Great location. Small but pretty room

Authenticity & Character

Location , breakfast

Location

Not far from the main square and shop

Staff

Friendly and accommodating

Cleanliness & Comfort

Clean!!

Petit Palace Puerta de Triana

Seville

Great location Great breakfast

Authenticity & Character

Boutique hotel

Location

Close to the sights. Easy walking distance to most of the sights

Staff

Friendly and accommodating

Cleanliness & Comfort

Very clean

Palais Sebban

Marrakech

Beautiful venue Older but authentic feeling It is down a few alleys and without a guide we couldn't find our way out

Authenticity & Character

Authentic. It felt Moroccan

Location

Street signs !!!

Staff

Friendly and accommodating. Extremely helpful

Cleanliness & Comfort

Clean!

Hotel NH Collection Granada Victoria

Granada

Clean and good breakfast

Authenticity & Character

Pretty

Location

Far from the sights. We walked a lot of miles. Street signs. It well marked

Staff

Very friendly and accommodating

Cleanliness & Comfort

Clean!

Hotel Barcelona Catedral

Barcelona

Excellent location and breakfast. Room was very clean and comfortable. Love the free happy hour

Authenticity & Character

Comfortable

Location

Easy access

Staff

Friendly and accommodating

Cleanliness & Comfort

Excellent room

Hotel Regina

Barcelona

Very expensive for a bare bones "superior" room Breakfast was very good

Authenticity & Character

Hang a picture; Make the room feel warm with some color

Location

Staff

Friwndly

Cleanliness & Comfort

Very clean

Activity Reviews

Explore Casablanca

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

Insider's Old Madrid Tour

Madrid

Only 1 hour. Saw the cathedral and palace from a distance. should have walked to it

Quality of Experience

A different guide

Guides, Drivers and Staff

Flamenco Experience

Spain

1 hour show. No explanation as to how, why they did what they did.

Quality of Experience

Tapas Culinary Experience

Barcelona

Excellent tour!!

Quality of Experience

Specific for the area

Food

A large variety

Guides, Drivers and Staff

Transport

Guided Visit of Barcelona

Barcelona

Guide was very knowledgeable and thorough

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Tour of Hassan II Mosque

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Marrakech

Marrakesh

We walked through the market after the palace. The market repeated itself over and over again. We didn't need to see every corner of the market. Lots and lots of walking

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

Quality of Experience

Guides, Drivers and Staff

Full Day Excursion to Ronda & White Villages

Seville

Good your company

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Excursion to Cádiz - Europe's Oldest City

Portugal

Lovely tour and stop at. Local winery. Lots of knowledge and information.

Quality of Experience

Guides, Drivers and Staff

Transport

Claudia, Lucia and Carla were terrific! They each brought their knowledge and passion to our tours. We enjoyed all our time with them and would highly recommend them for other travelers. The transportation arrangements were excellent. The drivers were punctual, friendly and helpful. The vehicles were spotless and comfortable.

Two recommendations if I may: 1) Depending on where the pickup spot is for the walking tour of Lisbon, I would offer transportation back from the farthest point. The last 20 minutes or so of walking back was a lot for us older travelers. 😀. 2) If a train is available with good seating, it might be more time effective from Porto to Faro. At least offer the option.

Patricia was fantastic, responsive and attentive!

Hotel Review

Cascade Wellness

Lagos

The location was lovely, the spa was terrific. Our experience at the Bistropub was mixed since no reservations are available. The wait was long and the service was very slow.

Authenticity & Character

Location

Close to the boardwalk/ cliffs. Quiet, natural surroundings and beauty.

Staff

Extremely attentive to all our concerns. Special kudos to the spa therapists who were excellent.

Cleanliness & Comfort

The apartments are very clean, however the appliances including the wash machine/dryer and iron did not work properly. Only one hair dryer was provided for two rooms/bathrooms.

Activity Reviews

Private Sailing Experience in the Algarve Coast

Portugal

The sailing was fantastic- the boat was terrific with a very friendly and capable crew. I would highly recommend this experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Tour

Portugal

Our guide Lucia made the trip even more special by sharing her family winery estate with us. We were thrilled to see the entire Douro valley from the top point of the mountain. We also loved having a family style lunch at the other local winery.

Quality of Experience

Guides, Drivers and Staff

Lucia was excellent. We also loved Alda and Lionel, our drivers.

Transport

Transfer from Lisbon to Porto stopping in Obidos & Aveiro

Portugal

Claudia chose beautiful spots to enjoy the transfer between the two cities; Obidos and Navare. She consistently chose authentic Portuguese goods and cuisine at terrific stores that we would not have been able to discern.

Quality of Experience

The restaurant in Navare, Pangeia, was outstanding. The food was superb and we had a beautiful view of the coast. I highly recommend the restaurant.

Guides, Drivers and Staff

Vasco, our driver, was such a kind man. He gave my husband a gift for his birthday! Claudia brought candles and arranged for a special dessert for my husband. They could not have been nicer.

Transport

Comfortable, clean and timely.

Well organized and very professional,
Patricia was very responsive.
transportation vehicles were first class as were the drivers.. Claudia was a great guide in Lisbon. Lucia in Porto and Carla in Lagos also, we’re fantastic.
1st class trip