Portugal Travel Agents

With our significant input, Coraima and Kim Kim came through on their promise of a great 6 vacation in Portugal
Here are pics of some of our great guides and experiences

The whole trip was great! Every hotel was beautiful and welcoming. Our guide Joao was knowledgeable and fun to be with. He adjusted our excursions as needed for weather and went out of his way to show us around and accommodate our interests. He made Portugal special for us.

Tiago was a great specialist. He set up the Azores trip perfectly. Although the weather (January is an iffy proposition) was not cooperating for some of the days, Tiago continued to check in with suggestions. Most importantly when the car rental agency was having system issues, Tiago was available immediately by phone and follow-up to provide additional support and help take corrective actions. As we consider additional trips to Portugal I would absolutely engage Tiago again.

This was our first visit to Portugal so we decided to work with a professional travel company. We are glad we did.

Kim Kim exceeded our expectations! From the first contact with our representative (Helena Fernadez) until we were dropped at the Lisbon airport for our flight home, everything went exactly as planned.

Over a one week trip with visits to Lisbon, Porto, Evora, Obidos, the Douro Valley and numerous other villages and towns, there was lots to do. What stood out for us was the quality of the Portuguese food, the wine and the hospitality of the people. All came together for an enjoyable seven days.

We interacted with guides, drivers, restaurant staff, hotel representatives and other individuals along our trip. All afforded a warm level of service and care. But certain individuals went above and beyond.

Our driver from Lisbon to Porto and back Mr. Nuno Neves was exceptional. He shared his love of Portugal with us, facilitated our visits to small interesting villages and seemed always to be looking out for us. Well done Nuno. Much appreciated.

When we were in the Douro Vally, it was my wife’s birthday. Our guide/driver Bruno took that as his challenge to ensure we had a special visit. From tasting wine on the river cruise, to having the owner and guests of a small family restaurant high above the valley sing Happy Birthday in Portuguese. Very special.

It was a wonderful week. Thank-you to all the kim kim staff for making it happen for us.

Raquel was the best! She worked with us to tailor the trip exactly to our description. We were able to work with Raquel on how we wanted each day to be - activity, free time, transportation - so we could enjoy the location without hassle of trying to figure things out in a new environment. The airport and train station pickups and drop offs were really nice. The little things mattered a lot to us during the trip. Even when things did not go smoothly, we were able to get a hold of the support folks to smooth out and solve the situation. It was comforting to know we could lean on them during all of the trip.

The tour guides were very professional and accommodating to our needs. There was an instance when the hike we were looking forward to turned out to a more of a leisurely walk. The guide took it upon himself to show us a different spot which was more of the hike we had intended to do. Then when the weather turned ugly, we were taken to an alternate location which was a surprise and extremely enjoyable. In the end it turned out to be a great day even though it was not something we were looking forward to at the beginning of the tour. Kudos to the travel agents on picking people who are knowledgeable as well as empathetic.

This is the third time we have used the kimkim service to book trips and each one has been excellent! On this trip, Raquel was a true star, making sure everything worked out great. We are recommending kimkim to everyone we know as well as using the service for future trips.

Thank you Raquel and Kimkim for the wonderful memories.