Tina Rajkovic

Our visit to Croatia was amazing. Our organiser, Tina, created the perfect itinerary for our week travelling from Zagreb to Dubrovnik. The entire week was seemless, from our first transfer to Split via Plitvice Lakes. The private tour guides in Plitvice Lakes and Dubrovnik were amazing. Every transfer from multiple ferry trips, car transfers and cable cars happened without any hiccups. Our hotel accommodation in every port was perfect, especially the beautiful Hilton in Dubrovnik. To be located only 100 metres from the Old Town made our visit so easy and enjoyable. We had an amazing day on a jet boat tour in Hvar which was one of our favourite activities on our month long holiday. in Europe. This perfect week was made possible by Tina’s creation of the perfect itinerary. I would definitely recommend KimKim and especially Tina. Mary-Ellen and Adrian

Wonderful experience! This is our first time using a travel agency and it was very beneficial to have someone knowledgeable guide our planning, especially in countries we've never been to. We had experiences like day-long private car tours and sea kayaking trips that we otherwise wouldn't have found ourselves. It was also helpful since we were planning a wedding at the same time so not having to book everything for our honeymoon was invaluable.

Tina was very responsive to our requests and made multiple changes to the itinerary based on our preferences. She was also accessible via WhatsApp during our trip when any minor hiccups arose. We were happy working with her and happy with the amazing trip she planned.

I recently had an extremely disappointing experience with KimKim Traveler, which failed to meet even the most basic expectations for a private guided tour service. Here's a detailed account of the issues I faced:
1. Lack of Private Tour Service: I specifically requested a private tour, expecting personalized pick-up and drop-off at my hotel by the guide. However, this was far from what I received. Instead of the promised door-to-door service, I had to arrange and pay for my own transportation to and from various meeting points. This was not only inconvenient but also contrary to what was advertised and agreed upon, leading to additional unexpected expenses.
2. Poor Itinerary Choices: One of the most disappointing aspects of the tour was the poorly chosen itinerary. Despite the plethora of well-known and significant places of interest in the region, the tour predominantly included visits to wineries, olive farms and yachts. While these might appeal to some, they were not what I was seeking in areas renowned for their beautiful scenery. Missing out on key historical and cultural sites left a significant gap in the travel experience I had hoped for.
3. Excessive Free and Easy Days: The balance between guided tours and free days was heavily skewed in favor of the latter. There were far too many "free and easy" days, with minimal guidance or planned activities. Out of 8 days of tour, 5 days were “free and easy” or “explore on your leisure”. This resulted in a lot of wasted time as I had to figure out my own plans without the local knowledge or recommendations that a guide would typically provide. It felt like I paid for a guided tour but ended up having to navigate and plan as if I were traveling independently.
4. Lack of guides for the trip: Except for the visit to Dubrovnik where a guide was provided for the walk in the old town, the information of all other trips were provided by the driver during the journey.
5. Lack of Personal Touch: The entire tour schedule was emailed before the start of the trip. We were expected to navigate the email (without any provided instructions) to find the pickup or meeting times for the next day's activities.
Overall, my experience with KimKim Traveler was far from satisfactory. The lack of personalized service, the disappointing itinerary, and the excessive free days and the absence of guides, all contributed to a feeling of frustration and regret. For a tour company that promises tailored and comprehensive travel experiences, KimKim Traveler fell woefully short. I would not recommend their services to anyone seeking a well-organized and enjoyable trip.

Tina did an exceptional job of putting together an amazing adventure for a family of 4 (2 adult sons). The activities were wonderful, the hiking guides were superb. The actual rental units were fantastic and unique. The locations were perfect. We enjoyed especially amazing views in Hvar and Dubrovnik. The central locations in Rovign, Split, and Zadar were perfect. We managed 3 beautiful hikes, 2 day long boat rides, river kayaking, truffle hunting, mountain biking, national park visits, a rental car, multiple ferries all without even a hiccup. Well done Tina. Well done Kimkim. Thank you.

Words cannot adequately describe our time in Budapest, Croatia, and Montenegro. Jo and Stasa were amazing guides, and Tina was our guardian angel through several mishaps (none of which were her fault). This was a once in a lifetime adventure for us (mother and daughter) and Tina made sure everything from the accommodations, to the tours, the private transfers, and the places we visited were perfect. Thank you a million times over!

Using a trip-planner company was a new experience for me. In my extensive travels, I've done all the planning; therefore, relinquishing control was tough. Now, forever more, I want Tina and kimkim to do it all! Tina was my travel angel, with unbelievable patience and determination to get it all just right. And she did! She is so friendly, understanding, compassionate, professional, and dedicated! She matched us with Jo, for our private guide in Zagreb, who was an absolute joy, so smart, enthusiastic, sweet, and friendly, and wow, does she know history! The same can be said about Stasha, our amazing and brilliant guide in Split, with whom we spent many delightful hours.

Every lovely accommodation was a perfect match for our personalities.

This trip, such an important one for my daughter and me to experience together, did not have a single glitch. Everything planned and handled by Tina and kimkim, and I do mean everything, was perfect. This, in large part, to Tina being a world-class listener and hearing--really hearing--what I want. And oh, did she deliver.

Finally, what she provided within my budget was astonishing. What can I say but an immense, heartfelt thank-you to Tina and kimkim.

With gratitude,

Dee

"Thank you, Tina." These are the words my daughter and I said throughout our amazing Croatia Trip. Tina was our KimKim agent.
From the beginning, Tina asked questions and made suggestions that were clearly in line with our interests, schedule, and budget. From lodgings, to excursions, to recommended wanderings, it was all perfect.
While on the trip, Tina responded immediately to last minute questions (how much to tip??) with clear and encouraging advice.
We loved every bit of the trip but our favorite experiences were the Truffle Hunting in Istria and the sailboat adventure in the Zadar Archipelago. We finished the trip with a couple of lazy days in Split and Zagreb where we were able to wander and learn about the local community.
To quote my daughter (26 years old), "trip of a lifetime!"