Etours Brazil

Day 1: Arrival in Sāo Luis: The arrangements went smoothly until check-in to Hotel Luzeiros. The reservations were not paid and had to be billed to my companion's Visa until proof of payment was provided. This took longer than expected because the Hotel accounts office was closed leading to an e-mail trial and error. Not a great start. The problem was corrected eventually that evening.

Day 2: Group transfer from São Luis to Barrierinhas. The transfer bus was one hour late, leading to some anxious moments about being forgotten etc. The communication was minimal between KimKim and us, so we just had to wait and hope. When the transfer bus (about 20 passengers) finally arrived, the air conditioning broke down, leading to an unscheduled stop at the SL airport where an alternate vehicle could be arranged. About an hour delay, but the van arrived and we enjoyed a nice air conditioned ride to Barrierinhas. Wonderful couple of tour guides were patiently waiting for us to check in so they could take us to Lençoise MNP. It was an unbelievably beautiful experience - the guides knew the back dirt roads, leading to us enjoying the swimming/walking experience to ourselves. Nice guide walked us there and back, offering assistance to we elderly women. Pousada Boa Vista was lovely: clean, with one English speaking staff member who helped us immensely. We had to text KimKim Angela to give us the departure time for the tour the next day. This was an ongoing problem - we should not have always had to text for departure times. This is a standing complaint. Please always give departure times for tours. We should not have to always inquire!

Day 3 Preguicas River Tour

Absolutely disastrous. The company who is responsible for picking up passengers operates the tour boat as a transfer boat for passengers who have luggage and are heading to Atins. The boat operator was disorganized, did not bother to organize luggage to accommodate all passenger who were only there for the tour and did not take luggage.. The boat operator took a great interest in two pretty passengers, totally ignoring the rest of the passengers on the boat. We two (2) were left on the beach on the final stop without explanation from the boat operator except that he would return in an hour for us. Our reserved seats on the boat were occupied by two strangers who were picked up for the run Atins, down river. Absolutely unacceptable and this boat tour company should never be used again. Also pretty sure the boat operator took time to smoke a few reefers in between stops, but of course cannot prove that. Just felt unsafe all around.

Day 4 Barreirinhas to Parnaiba

Pousada Villa Parnaiba was probably the best accommodation that Parnaiba could offer, but the rooms were in need of a great deal of repair. The toilet shower was not operable. No restaurant was within a reasonable walking distance, so at great personal cost, food delivery was made to the hotel. The hamburger worked out to be about 120 Reals. The pool was a little dicey - very shallow with no discernible pool cleaning system observed, so no swimming was done there. The tour that was supposed to pick us up at the hotel was over an hour late. This meant that return from the river tour would be well after dark. Nothing to see when the river is dark, so there was no point in taking the tour. KimKim would not refund the cost of the tour, as they thought the tour was only 1/2 hour late. No point arguing. There was no refund given by KimKim.

Day 5 Parnaiba to Jericoacoara

The driver was wonderful but without English, it was difficult to understand the day's schedule. Long drive in the vehicle but enjoyed all the stops and runs along highway and beach. Very generous stops, and very nice lunch spot where the hammocks dip into the lake. Well organized, expert driver who ran us up sand dunes.

Day 6 Jericoacoara

The planned activity for the day was something that perhaps younger generation enjoy, but a hot dusty and bumpy buggy tour at high speeds around sand dunes was not really what either of us wanted to do. We cancelled immediately when we saw what we would be in for. We did request age appropriate activity and this did not fit the request at all. We were perfectly content to stay in Jeri for the day and sit at the beach. We were transferred the next day to another room because of a leaky toilet, without incident. We would like to give a shout out again to Leandro, our friend at the front desk for being an awesome host.

Day 8 Fortaleza

Transfer from Jeri to Fortaleza took 9 long hours. We were advised it would be a 4 hour transfer. No idea why it took so much longer, but were again treated to expert driving along beach and road. Hotel accommodation in Fortaleza was 5 star awesome. Right across from the beach. Great room and location.

Day 9 Fortaleza City Tour

We did not have the benefit of an English speaking guide, but we did hire a guide who showed us around beautiful Fortaleza; the opera house, and market. Unfortunately we cancelled the planned tour, and paid for a tour ourselves. We kept some local families happy with that double payment. Poor choice on our part, not KimKim's fault.

Day 11 Manaus City Tour

Beautiful hotel. 5 star. Unfortunately the car provided by the guide was not air conditioned and the temperature outside was 40 degrees. We did our best, but had to return to the hotel because of heat exhaustion. We missed touring the Indigenous People Museum, unfortunately.

Day 12-15 Ecopark Jungle Lodge

Grateful that we did not have to travel 3 hours up river, the Ecolodge was only an hour away via vehicle transfer and boat. Accommodation cabins were lovely. 3 meal a day food was always superb. Special presentation at the beach one night with amazing food and 5 star entertainment. It would appear that this was for the benefit of special guests at the lodge who we guessed reviewed and recommended accommodation on the Amazon. We got the benefit of ths special presentation - and enjoyed it thoroughly.

The transfer from Manous to Manous Airport did not show up at 9 a.m. or at all.
We took an Uber to the airport instead.

After the original accommodation was cancelled at Turtle Lodge, which was 3 hours further up river, the plane transfer would have been doable from EcoLodge - Manous - São Paulo. An extra night had to be spent in São Paulo because of timing with original accommodation arrangement. Unfortunate.

All in all, a well organized tour, but again, it was not acceptable that communication had to constantly be made with Angela to advise us about tour starting times every day.