Unforgettable vacation
Costa Rica | Mar 9 - Mar 16, 2025

C
Cathleen O.
Denver, CO | Reviewed on Mar 21, 2025

We had an amazing trip to Costa Rica and fabulous experience from start to finish with Elena Mora, our local specialist, as well as with the Serendipity team, Nancy and Wilman. Elena customized the perfect trip for our family of 5 (including 3 tweens/teens). She answered all messages in a super timely fashion and was very receptive to adjusting our trip dates early on. We went to La Fortuna/Arenal, Monteverde and Manuel Antonio. The Cloud Forest Lodge in Monteverde and La Mariposo hotel in Manuel Antonio exceeded expectations. All of our transfers and guides were on time and fantastic. We were able to communicate easily via the KimKIm portal and via What's App with the Serendipity team in real time. They were very proactive and receptive in making dining recommendations, answering any questions and offering additional suggestions for activities and assisting with bookings and reservations on the fly. It truly was an unforgettable family vacation. I highly recommend KimKim and Serendipity. We hope to use their services again soon.

Hotel Reviews
Cloud Forest Lodge
Monteverde

Beautiful piece of property and lodge. The view, trails and wildlife are amazing. My favorite part was sitting on the deck eating a delicous, healthy breakfast watching the hummingbirds, other birds and coatis. We hope to return.

Authenticity & Character
Location
Staff
The staff in the restaurant were particularly friendly and upbeaet.
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

The views are unbeatable. The food is delicious, especially the tres leche dessert. The corner rooms provide a view you won't ever forget. Sunsets in the infinity pool are to die for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

I really enjoyed all of these activities but the rest of my family felt a little bit too rushed. It is 3 separate activities and you drive with your guide from one to the next. Lunch was at the end of it all. The hanging bridges were probably my favorite part and the waterfall.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

This experience was very good, but it is not actually in the Monteverde Cloud Forest Reserve but rather the Children's Eternal Forest. Our guide was very knowledgeable. We saw some beautiful birds - Lesson's MotMot, as well as tarantulas, leafcutter ants, frogs and a variety of other flora and fauna.

Quality of Experience
Guides, Drivers and Staff
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

We loved our day at Selvatura. We had tickets to all of the activities and did them all, although we were a little pressed for time. It takes about 6-8 hours to do everything (zipline, hanging bridges, sit down lunch, exhibits (must go with a tour guide) - sloth, butterflies, amphibians/reptiles. Don't skip the Sloth Sanctuary. We got to see 13 sloths up close, many were eating and moving around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was fantastic. The park is crowded but definitely worth going to. Plan to wear your bathing suit and swim while there. We saw 5 sloths, white faced monkeys, lizards, lots of birds and much more.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

The staff was friendly, upbeat and attentive. The catamaran was very nice. There were about 30-40 people and it did not feel crowded. The scenery was gorgeous. We saw lots of dolphins. The food was really quite delicious. The only negative was the snorkeling - pretty murky, one small rock with some more few that you could see, but it was still fun to get in the water and swim around. The slides and jump deck were fun. Spectacular sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 21, 2025
Hola Cathleen, Wow! Thank you so much for your wonderful words and for sharing your experience ⭐⭐⭐⭐⭐ ! 😊 It truly makes my day to hear that you and your family had such an unforgettable trip to Costa Rica! It was an absolute pleasure helping you plan this adventure, and I’m so happy to know that everything went smoothly—from your accommodations at Cloud Forest Lodge and La Mariposa to your transfers, guides, and all the little details in between. Our entire team, including Nancy and... Read more

Hola Cathleen,

Wow! Thank you so much for your wonderful words and for sharing your experience ⭐⭐⭐⭐⭐ ! 😊

It truly makes my day to hear that you and your family had such an unforgettable trip to Costa Rica! It was an absolute pleasure helping you plan this adventure, and I’m so happy to know that everything went smoothly—from your accommodations at Cloud Forest Lodge and La Mariposa to your transfers, guides, and all the little details in between.

Our entire team, including Nancy and Wilman, loved being part of your journey, and it’s fantastic to hear that you found our real-time support helpful. We always strive to make our travelers feel at ease so they can focus on enjoying every moment of their trip.

I hope you took home amazing memories and maybe even a bit of that "Pura Vida" spirit! We would love to welcome you back to Costa Rica whenever you're ready for another adventure! 🌿🐒🌊

Muchísimas gracias again for trusting Kimkim and Serendipity Adventures—we look forward to planning another unforgettable trip for you in the future!

Pura Vida,
Elena Mora & The Serendipity Team ✨