Andrea from KimKim was better than five stars!
Italy
|
May 9 - May 19, 2023
Rome: 1. Our private walking tour guide was extremely knowledgeable, attentive and very flexible to our wishes. She spent extra time with us and guided us back to our hotel so we wouldn't get lost. 2. Our Colosseum and Forum Liv Tours guide was also knowledgeable, attentive and funny! The most memorable point of interest was St. Peter's Basilica. The Navona Colors hotel has a great location, wonderful staff and well appointed rooms.
Bologna: Our food tour guide was sweet and, as a native, was very knowledgeable about all things Bologna. She provided us with local specialties in a uniquely local setting. She also guided us back to our hotel. Our local travel specialist, Andrea, went out of his way to procure a last minute dinner reservation on a busy Sunday night at a local's restaurant which proved to be delicious! Our hotel, The Hotel Touring, has a great location, wonderful staff, nice bar and spacious rooms.
Venice: 1. Our hidden Venice walking tour and cicchetti experience was disappointing. The guide seemed rushed and distracted and our food was unappetizing and not very special. Also, she left us quite a ways away from our hotel with vague directions on how to find our way back. 2. Our Doge's Palace and St. Mark's Basilica tour guide was very enjoyable and knowledgeable, although we would have preferred a smaller group or private tour. The Hotel Flora was quaint and offers a beautiful courtyard and dining room. All staff was friendly, helpful and very attentive. Andrea again was immediately available to reschedule our airport transportation when our flight time was changed. Walking around the more quiet areas, getting ourselves lost and found again, marveling at the architecture and enjoying the local wines was our favorite thing to do in Venice.
Hi Kerry thank you very much for your feedback.
All this is very useful to keep our service at a high level and imporve it.
I will be glad to assist you in the future.
Best.
Andrea