Kimkim Trip Reviews for Italy

4.9
Based on 620 ratings
Read 620 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A terrific trip to Tuscany and Cinqueterra, made possible by Maria
Italy | Apr 27 - May 6, 2024

David
David E.
Manchester, CT | Reviewed on May 08, 2024

Maria did an outstanding job of setting up our trip. The hotels were perfectly situated (very noticeable) and comfortable. Aside from dealing with the train strike, all of our travel logistics went perfectly smoothly. We loved using Sienna and Levanto as our bases. That was quite smart on her part. The cooking class was so much fun, as was the hike in Cinqueterre. Also loved the tour in Sienna. We had an amazing time and would highly recommend Maria and KimKim to others

Local specialist: Maria Grazia Rubino

The Gems at kimkim make the Gems of Northern Italy come alive
Italy | Apr 22 - Apr 30, 2024

D
David B.
Chicago, IL | Reviewed on May 06, 2024
Highly professional and responsive staff who did a great job recommending, arranging and coordinating hotels, ground transportation, excursions/guides and dining options. Everything was first class and when problems arose (and there were not many) they addressed them quickly and effectively. Would not have had nearly as good of an experience without the skill and support we received from kimkim. Read more

Highly professional and responsive staff who did a great job recommending, arranging and coordinating hotels, ground transportation, excursions/guides and dining options. Everything was first class and when problems arose (and there were not many) they addressed them quickly and effectively. Would not have had nearly as good of an experience without the skill and support we received from kimkim.

Activity Review
Scenic Navigation through the Grand Canal
Scenic Navigation through the Grand Canal
Venice

The Marvels of the Grand Canal combined with a marvelous guide (Romy) made the this experience truly marvelous.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha

The trip was amazing. The farm in Sorrento, ...
Italy | Apr 21 - Apr 27, 2024

Bettiemae
Bettiemae K.
Flagami, FL | Reviewed on May 04, 2024
The trip was amazing. The farm in Sorrento, boas ride, everything top notch. Read more

The trip was amazing. The farm in Sorrento, boas ride, everything top notch.

Hotel Review
Hotel Villa Gabrisa
Positano

This hotel was perfect. The room, the view and the people. Also one of the best artichokes I ever had at the restaurant.

Authenticity & Character
Location
The view
Staff
So friendly and helpful
Cleanliness & Comfort
Activity Review
Cooking class in Sorrento
Cooking class in Sorrento
Italy

This was my favorite part of our trip. Thus farm and family was perfect. My sister and I cooked and ate in the kitchen with the family.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 06, 2024

Hello Bettiemae!

Thank you so much for your kind words, much appreciated. I am very happy that Cheryl & you had an amazing time, and that everything went smoothly. Wish you all the best for the rest of the summer, and hope to see you in Greece next time!

Kind regards,
Chris

Loved our trip planned with Kimkim!
Italy | Apr 20 - Apr 30, 2024

J
Julie G.
Chicago, IL | Reviewed on May 01, 2024
Loved our trip planned with Kimkim! Our walking guides were very kind, knowledgeable, accessible, open to ideas and fun to be with. The hotels selected were wonderful! Really fantastic breakfast buffets provided and even offered beautiful box lunches when we were not present due to an early departure. Our local specialist Eirini seemed to be much more accessible and interested in our ideas at the very beginning as we started planning our trip then missed many details suggested or timely... Read more

Loved our trip planned with Kimkim! Our walking guides were very kind, knowledgeable, accessible, open to ideas and fun to be with. The hotels selected were wonderful! Really fantastic breakfast buffets provided and even offered beautiful box lunches when we were not present due to an early departure. Our local specialist Eirini seemed to be much more accessible and interested in our ideas at the very beginning as we started planning our trip then missed many details suggested or timely answering of questions as the trip got closer. She didn't really listen to our concerns or suggestions and seemed to be stuck in the 'trip is planned and no options available' mode near the end. Maybe something happened that we are unaware of? But not a good experience with her.

Hotel Reviews
B&B Il Parco

Very beautiful. Well maintained grounds, beautiful breakfast buffet and location. Very friendly team.

Authenticity & Character
Location
Staff
Had a delightful Prosecco with Bruno, Such a treat!
Cleanliness & Comfort
HOTEL de LEN
Cortina d'Ampezzo BL

Wow, Wonderful experience from the beautiful room to the fabulous breakfasts and the wonderful cooking experience. Probably the best pastries I have ever had! The staff went above and beyond to make sure we had everything we needed. And, the spa experience was wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Urban Hive Milano
Milan

Lovely hotel with an amazing breakfast! They even made us a delightful 'box' breakfast to take with us on our last day as we left too early to enjoy the buffet. Staff was very friendly and helpful. This review would have been 5 stars except the design of the shower and tub meant that you had to stand on the sloping past of the tub to be under the water spray and the shower opening meant that you never felt truly warm. I love Italy and Italians - very warm and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See notes above re the bathroom.
Hotel Sant'Andrea
Santa Margherita Ligure

Really beautiful hotel with wonderful staff and delicious breakfasts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santa Margherita Ligure, Portofino & San Fruttuoso
Santa Margherita Ligure, Portofino & San Fruttuoso
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Hiking and Cooking in the Dolomites
Hiking and Cooking in the Dolomites
Dolomites

Wonderful experience with the chef making a local special similar to ravioli. I really enjoyed this!

Quality of Experience
Guides, Drivers and Staff
Cinque Terre Trekking Adventure: Explore Italy's Coastal Wonders
Cinque Terre Trekking Adventure: Explore Italy's Coastal Wonders
Italy

Beautiful location, friendly knowledgeable guide, wonderful experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Pesto Experience
Pesto Experience
Italy

Loved it!

Quality of Experience
Guides, Drivers and Staff
Cooking Class at a local's home in Riomaggiore
Cooking Class at a local's home in Riomaggiore
Italy

Best cooking experience ever! So much more than expected. We loved Barbara and Stefano and I know we will be making some of these dishes many times!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on May 08, 2024
Dear Julie,
Thank you for taking the time to share your feedback. I want to sincerely apologize if my responses came across as lacking in empathy or courtesy. It was never my intention to appear rude or dismissive of your concerns. My primary aim was to provide you with the most pertinent advice based on the given context and agenda. Please know that I value your perspective and will strive to improve my approach to ensure clearer and more considerate interactions in the future.
On a... Read more

Dear Julie,
Thank you for taking the time to share your feedback. I want to sincerely apologize if my responses came across as lacking in empathy or courtesy. It was never my intention to appear rude or dismissive of your concerns. My primary aim was to provide you with the most pertinent advice based on the given context and agenda. Please know that I value your perspective and will strive to improve my approach to ensure clearer and more considerate interactions in the future.

On a positive note, I am genuinely delighted to hear that you found all the services, guides, experiences and transfers to be excellent. Your satisfaction is of great importance to us, and I am pleased that these aspects of your experience met or exceeded your expectations. We take pride in choosing expert local guides who are passionate about what they do.

I wish you, Ruth and Lauren all the best!
From the whole Storywalking team, Arrivederci!

Italy ... WOW!!!
Italy | Apr 18 - Apr 29, 2024

S
Sara C.
Ashburn, VA | Reviewed on Apr 30, 2024
When I began the planning process for our trip to Italy months ago I was referred to KimKim. One of the best recommendations I have ever received! I began working with Chris who worked with me for weeks to come up with the perfect trip, the perfect tours and the perfect accommodations. Chris was super easy to communicate with and work with and he was very responsive to all my questions. We spent 12 days in Italy visiting Naples, Rome, Florence and Venice. From the minute we arrived to the... Read more

When I began the planning process for our trip to Italy months ago I was referred to KimKim. One of the best recommendations I have ever received! I began working with Chris who worked with me for weeks to come up with the perfect trip, the perfect tours and the perfect accommodations. Chris was super easy to communicate with and work with and he was very responsive to all my questions. We spent 12 days in Italy visiting Naples, Rome, Florence and Venice. From the minute we arrived to the minute we left we knew that Chris and Maria, our wonderful Italy contact, had everything under control! Every reservation, every tour, every hotel transfer, every train ride, water taxi ride, etc. was planned out with precision. No one was ever late, no tour guide was anything less than absolutely amazing, and all of our hotel accommodations exceeded our expectations. I will not hesitate to use KimKim for all of our future travel. They simply made it so easy and so enjoyable! Kudos to Chris and Maria for making this trip to Italy truly the trip of a lifetime!

Hotel Reviews
Palazzo Caracciolo Napoli - MGallery
Naples

We were traveling with our daughter and the accommodations (for 3) were perfect! Beautiful hotel! Great location! Breakfast was amazing! Staff very professional and helpful!

Authenticity & Character
Beautifully appointed!
Location
Close to everything!
Staff
Very helpful!
Cleanliness & Comfort
The entire property was clean and inviting ... very nice to "come home to" after a day of Naples ;)
Hotel de La Ville
Florence

We were traveling with our daughter and the accommodations (for 3) were perfect! Beautiful hotel! Great location! Breakfast was amazing! Staff very professional and helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

In Venice, I stayed at Hotel Olimpia for two nights. The hotel was charming and unique, located on the fifth floor with a cozy atmosphere. Ours was the only room of the floor and almost felt like being in a cottage. The breakfasts were delightful, and overall, it was a fantastic stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel White
Rome, Italy

During my three-night stay in Rome, I stayed at Hotel White. The hotel was not my favorite as it felt too modern and not authentic to Italy. One meal recommendation from the concierge was disappointing. Not particularly impressed but it served the purpose.

Authenticity & Character
A bit too modern for my taste ... especially in Italy. I was expecting more "old world charm"!
Location
Really IS in the middle of everything!
Staff
Do not ask the front desk for restaurant recommendations!
Cleanliness & Comfort
Activity Reviews
Pompeii guided tour & wine tasting paired with food on Mt. Vesuvius
Pompeii guided tour & wine tasting paired with food on Mt. Vesuvius
Naples

The tour was fantastic, and the guides were very knowledgeable. The wine tasting was great, and overall, I had no complaints.

Quality of Experience
Guides, Drivers and Staff
Colosseum - Palatine Hill - Roman Forum
Colosseum - Palatine Hill - Roman Forum
Rome

The tour guides were extremely informative, and I enjoyed every moment of it. It was a wonderful experience.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 01, 2024

Dear Sara, David & Caitlin,

Thank you so much for your kind words, much appreciated! It was a true pleasure planning this amazing family trip for all of you, and I'm very happy that you enjoyed every part of it! I will make sure to share your review with Maria as well, she will be very happy as well :)

I wish you a smooth and relaxed transition to daily life, and I would love to plan a trip for you to come to Greece next time, and meet you in person. Have a wonderful summer ahead, all the best!

Kind regards,
Chris

Rome and Sorrento
Italy | Apr 22 - Apr 28, 2024

Eugene
Eugene J.
Millcreek, UT | Reviewed on Apr 29, 2024

Elena did an amazing job of communicating with us throughout the entire process of itinerary creation, booking, and execution. Our guides were very knowledgeable and Elena always provided their contact information prior to the Tours. Two of our best guides were Mariapaola and Riccardo. Mariapaola was really amazing as our Rome Tour guide, our driver Riccardo, took us from Napoli to Sorrento gave us great local info along the way. This trip was a great balance between education and relaxation for our family of 5. Thank you Elena for customizing for us.

Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on Apr 30, 2024

Thank you so much, I appreciate 😊

All of the excursions were perfect. The food...
Italy | Apr 3 - Apr 13, 2024

Debra
Debra N.
Brea, CA | Reviewed on Apr 27, 2024
All of the excursions were perfect.
The food tour in Florence was amazing thanks to our tour guide Cassidy!! Seeing the Amalfi Coast was a dream come true.
Overall the trip was seamless, no stress at all. Julia created the best trip for us.
Read more

All of the excursions were perfect.
The food tour in Florence was amazing thanks to our tour guide Cassidy!! Seeing the Amalfi Coast was a dream come true.
Overall the trip was seamless, no stress at all. Julia created the best trip for us.

Hotel Review
Lunetta Hotel & Spa Roma
Rome

N

Authenticity & Character
Location
Close to everything in Rome .
Staff
Everyone was helpful and knowledgable.
Cleanliness & Comfort
Activity Review
Florence Food Tour
Florence Food Tour
Florence

Amazing!!!!!!! Cassidy our tour guide was so sweet and informative. The food was delicious and it was nice that the group was small. I would take Cassidy’s tour again!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati

Italian Adventure
Italy | Apr 16 - Apr 25, 2024

Charles
Charles G.
Shallotte, NC | Reviewed on Apr 26, 2024
The KimKim team put together THE best schedule/itinerary for our recent trip to Italy. Their planning detail was amazing, and all aspects of the trip worked like clockwork. We had private drivers chauffeuring us everywhere…from airport to train stations to tours of the Amalfi Coast. Drivers were exceptionally professional. All of the tours they arranged were private or small groups (6 or fewer people), and tour guides were amazing. We’ve already begun planning a trip to Northern Italy in... Read more

The KimKim team put together THE best schedule/itinerary for our recent trip to Italy. Their planning detail was amazing, and all aspects of the trip worked like clockwork. We had private drivers chauffeuring us everywhere…from airport to train stations to tours of the Amalfi Coast. Drivers were exceptionally professional. All of the tours they arranged were private or small groups (6 or fewer people), and tour guides were amazing. We’ve already begun planning a trip to Northern Italy in 2025…and definitely looking to KimKim to again work their magic.

Maria Grazie did an amazing job in putting together the initial tour. She was so patient in addressing our many trip plan changes. Once we were in Italy, our contacts Barbara and Jessica (the owner) responded immediately to any questions that we posed via the Story Walking app. Their responsiveness and attention to detail were amazing…can’t asked for a better support team.

Activity Reviews
Driver at Disposal from Naples to Atena Lucana
Driver at Disposal from Naples to Atena Lucana
Naples

Not only was our driver Maximo skilled he was also extremely charming. He drove us to the village where my grandparents born. Once there, he also served as a de facto interpreter as our contacts in the village spoke about as much English as I do Italian…

Quality of Experience
The professionalism of the driver
Guides, Drivers and Staff
Transport
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Our driver John Franco was quite skilled, and his English was perfect

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello
Italy

Our driver, Angelo, was extremely skilled, which is necessary to tackle the winding and congested route along the Amalfi coast. He also was quite a character, serenading us all along the trip. It was like being in a Venetian gondola…

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets Walks of Sorrento: Street food by Locals
Secrets Walks of Sorrento: Street food by Locals
Italy

Our tour, Laura, was friendly and amazingly knowledgeable Labour all aspects of Sorrento. It was very private tour…just my wife and myself.

Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Rome

The tour was a small group tour of 6 individuals. Our tour side, Alexando, was extremely knowledgeable and provided amazing insights regarding the Vatican and Sistine Chapel

Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

This was, I believe, the best tour of our trip. Our guide was extremely knowledgeable of all aspects of the coliseum and Ancient Rome.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino

Overall it was a great trip. The hotel on Tus...
Italy | Apr 12 - Apr 19, 2024

G
Gabriela B.
Los Angeles, CA | Reviewed on Apr 26, 2024
Overall it was a great trip. The hotel on Tuscany was not what we expected. The staff, one person, was not friendly or welcoming. We had to figure out a scooter tour on our one. There was no concierge and no shuttle. The pick up in Sorrento was a mess. A driver showed up with a sedan and not a van. He was rude and unhelpful. We had to wait over an hour for a van and our train ride to Rome was delayed by an hour. We arrived to Tome later than expected which impacted my last day with my cousins. Read more

Overall it was a great trip. The hotel on Tuscany was not what we expected. The staff, one person, was not friendly or welcoming. We had to figure out a scooter tour on our one. There was no concierge and no shuttle. The pick up in Sorrento was a mess. A driver showed up with a sedan and not a van. He was rude and unhelpful. We had to wait over an hour for a van and our train ride to Rome was delayed by an hour. We arrived to Tome later than expected which impacted my last day with my cousins.

Hotel Reviews
C-Hotels Joy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A440 in Tuscany
Pienza

Unfriendly and unhelpful staff. No concierge and no shuttle. No staff available to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Boutique Hotel Rome Termini
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Conca Park 4* Sorrento
Sorrento
Authenticity & Character
Location
Staff
Local specialist: Cecilia Ventura

Our trip was absolutely perfect!
Italy | Apr 13 - Apr 22, 2024

Ashley
Ashley D.
Okolona, KY | Reviewed on Apr 26, 2024
Our trip was absolutely perfect and lived up to every expectation we had! Rome was stunning with so much beauty and history everywhere. We loved wondering around the city and taking it all in. We had a private guide for the Roman Forum and Colosseum, and Maria was fantastic! She gave us so much historical information with a lot of laughs along the way. We also did a food tour that we loved! It was so nice to experience foods and areas we had not ventured to. Pompeii was very... Read more

Our trip was absolutely perfect and lived up to every expectation we had!

Rome was stunning with so much beauty and history everywhere. We loved wondering around the city and taking it all in. We had a private guide for the Roman Forum and Colosseum, and Maria was fantastic! She gave us so much historical information with a lot of laughs along the way. We also did a food tour that we loved! It was so nice to experience foods and areas we had not ventured to.

Pompeii was very overwhelming. Both from a historical point and a crowds place. It was great to learn so much, but a larger tour group made it feel more robotic and less personal.

Every minute in the Amalfi coast was straight from a fairytale. The people were amazing, the views were stunning, and the vibes were unmatched. We did a lemon farm tour on our first day and loved it so much! It ended up being a private tour, and we learned so much about the farm and its history– not to mention the lemoncello and lemon treat we got to try. We loved the lemoncello so much that we ordered an entire case to get us through life back home.

The highlight of our whole trip was a boat tour down the coast. It was a perfect way to see all of the towns along the coast. Was absolutely beautiful from that vantage point and I can’t believe how lucky we were to see it.

We spent our last day on Capri. Our guide, Giorgio was fantastic and showed us all of his favorite parts of the island. He was funny and charming, and seemed to know everyone. I can say with 100% confidence that he absolutely made our experience. Of course we had custom sandals made while on the island, and could not recommend more! It was really cool to watch, and now I have sandals to remind me of this trip anytime I wear them.

Hotel Reviews
Vanity Hotel Navona
Rome

Vanity Hotel is perfectly situated in Rome! It is just a few minutes to Piazza Navona and everything is within a 20 minute walk. The hotel was clean and quite, and check-in and out was a breeze.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Matilde - Lifestyle Hotel
Naples

The hotel was trendy and clean, but situated in a very busy area. Leaving the hotel was like walking into a high school assembly with chaos everywhere. We got nearly no sleep as there was noise from the ally below all night long. It sounded like glass breaking over and over again. We were also unable to keep the air or fan on throughout the night, making us very uncomfortable. In addition to the above, the hotel would not help with our bags as we had been promised. Quite frustrating given the hotel entrance is hidden in an ally. The front door locks in the evening and you need to be buzzed up. Not an issue if someone is at the front desk to let you in, but this was not always the case. We had a few stressful evenings not knowing when someone would actually let us in, and got lucky to go in after others had exited the building. Overall, I would not recommend staying here if any other option is available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Amalfi 4*
Amalfi

Grand Hotel Excelsior was an absolute gem! It has amazing views, great service, and was very authentic. We were in a newly renovated room and it was perfect! Having a balcony overlooking the coast was such a wonderful way to wake up each day. The room was always clean and the staff so helpful. The shuttle was so much more valuable than we realized. Scheduling is easy and it always ran on time. It made getting to the pier and city center a breeze.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Rome

Maria was amazing!!!

Quality of Experience
Guides, Drivers and Staff
Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience
Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Pompeii Archeological Site Guided Visit: Travel to Ancient Times
Pompeii Archeological Site Guided Visit: Travel to Ancient Times
Italy
Quality of Experience
Guides, Drivers and Staff
Day Excursion to Capri Island and Anacapri
Day Excursion to Capri Island and Anacapri
Italy

Giorgio was the ideal guide!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid | Replied on May 03, 2024

Hi Ashley, thank you so much for taking the time to write this fabulous review! I am glad to hear that you had a wonderful time discovering Italy and I’ll be happy to forward your feedback to our guide Giorgio. It has been a real pleasure to work with you and hope to keep in touch for your future adventure!! 🥰
All the best from the Espíritu Travel family.
Anita

Travel made easy
Italy | Apr 13 - Apr 21, 2024

P
patrick d.
Newark, NJ | Reviewed on Apr 25, 2024
The process of using KimKim to find Eirini at Storywalking agency was incredibly easy and seamless. Eirini's knowledge of Italy to book drivers for day trips to Tuscany with a wine tasting and lunch that was outstanding, the Almafi coast car tours to Almafi & Revello along with a seperate day of hiking the path of the gods with a guide (enzo) who grew up in Positano and the best was the boat trip to Capri whit a crew that was fantastic! She picked 2 hotels for us that met our needs - in the... Read more

The process of using KimKim to find Eirini at Storywalking agency was incredibly easy and seamless. Eirini's knowledge of Italy to book drivers for day trips to Tuscany with a wine tasting and lunch that was outstanding, the Almafi coast car tours to Almafi & Revello along with a seperate day of hiking the path of the gods with a guide (enzo) who grew up in Positano and the best was the boat trip to Capri whit a crew that was fantastic! She picked 2 hotels for us that met our needs - in the center of the towns, clean, AC and king sized beds. While the Hotel Cavour Florence was a good, it paled in comparison to her pick for us in Positano with the Hotel Villa Gabrisa. HVG was bright clean, with fantasic view and staff - can't recommend this hotel enough! We finshed our trip in Rome with a private walking tour with Gioia whose knoweldge of the city's history made these "old building" really come alive with their rich history coming out in her descriptions.

Hotel Review
Hotel Villa Gabrisa
Positano

Fantastic location, no stairs to get to the hotel! If you haven't been to Positano before, this is a huge advantage for this property. The staff is awesome, food is excellent and the rooms are big, bright and clean.

Authenticity & Character
bright, clean and awesome views.
Location
on the main road to the town, no stairs and a quick walk to the beach.
Staff
friendly, helpful
Cleanliness & Comfort
Best hotel we had by far on the trip. True king size bed, well decorated and each room has a water view.
Activity Reviews
The Path of the Gods Hike with Private transfer
The Path of the Gods Hike with Private transfer
Amalfi Coast

This hike was breathtaking! Smartest thing we did was to get car service to begin in Bomerano and enjoy the views walking toward Nicolle (aka Positano) . Enzo our guide was a great historian sharing the rich history of the path, area and how people lived for hundreds of years. Can't recommend him enough for personality, creating a great pace which made the hike very enjoyable. Having a car at the end to avoid the long walk down was critical to not ruining our knee's for the rest of the trip.

Quality of Experience
unmatched scenery you can't get with out some sweat equity to achieve it!
Guides, Drivers and Staff
Enzo our guide was fantastic - ask for him by name!!!!
Transport
 Exclusive Capri Boat Tour from Positano
Exclusive Capri Boat Tour from Positano
Italy

Having a small group ride to Capri was the way to go. Getitng a chance to see the whole island from the water so you could see the various grotto's was worth the time and money. With 12 people abord, made it a good size to hear the information and enjoy some space on the boat. The crew made the trip fun, serving drinks before and after time on Capri and even supplied a great caprese sandwich which saved a lot of money for lunch on the island!

Quality of Experience
small group was the way to see the island & grottos
Guides, Drivers and Staff
Ursola was a great guide, made it fun and kept people smiling the whole time
Transport
Was great to have door to door service from Positano to Sorrento for the boat ride - made it beyond easy and worry free to enjoy the day.
Lunch and Tasting in the Winery
Lunch and Tasting in the Winery
San Gimignano

The food and wine were outstanding!! we had a 5 bottle tasting paired with 4 courses of food - come hungry b/c the food is outstanding and the wine even better. They served a 30 year old balsamic vinegar that was life changing and makes all regular balsamic pale in comparison. A great range of wines with their lone white and multiple reds - made for a great afternoon.

Quality of Experience
exceeded our expectations for the event.
Food
Their food was so good we bought the cook book!
Guides, Drivers and Staff
This is a 14 generation operation, ever one is family and they all care deeply about the product and the guests.
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Apr 29, 2024
Dear Patrick, I am so happy to hear how much you enjoyed your trip to Italy!
It gives me even greater joy to know that your experience has been easy and seamless. It is very important for us to provide services that run smoothly, so that you can only focus on having a great time.
We will share your kind words with our trusted guides, with enthusiasm. We put a lot of attention into searching and selecting passionate local professionals, and there is nothing like receiving your positive...
Read more

Dear Patrick,

I am so happy to hear how much you enjoyed your trip to Italy!
It gives me even greater joy to know that your experience has been easy and seamless. It is very important for us to provide services that run smoothly, so that you can only focus on having a great time.
We will share your kind words with our trusted guides, with enthusiasm. We put a lot of attention into searching and selecting passionate local professionals, and there is nothing like receiving your positive feedback on that.

On behalf of the whole Storywalking team, I wish you all the very best!
We look forward to welcoming you back to Italy in the future, arrivederci!

Balance of activities and free time was perfe...
Italy | Apr 1 - Apr 12, 2024

E
Eric F.
Dallas, TX | Reviewed on Apr 25, 2024
Balance of activities and free time was perfect. Recommended and scheduled activities were ideal for us. Could not be happier with the service and really enjoyed working with Arianna! Read more

Balance of activities and free time was perfect. Recommended and scheduled activities were ideal for us. Could not be happier with the service and really enjoyed working with Arianna!

Activity Review
Private Truffle Cooking Class with Hunt
Private Truffle Cooking Class with Hunt
Italy

Highly recommend the truffle hunt, whether you know anything about truffles or not. Hosts were excellent. Cooking class and wine tasting was a blast.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Apr 29, 2024

Hello Eric,
thanks a lot for this positive review!
It was a pleasure assisting you and we're delighted to hear that the selected tours run by our exceptional local partners resulted in the perfect balanced journey.
The whole Storywalking team will be happy to welcome you back in Italy very soon!

Melanie was great to work with and she was ve...
Italy | Apr 7 - Apr 19, 2024

C
Christine K.
Ashburn, VA | Reviewed on Apr 24, 2024

Melanie was great to work with and she was very responsive and pleasant. She was always checking in, without being pushy. We especially appreciated all of the drivers that got us safely to our destinations and they were always waiting and very helpful. The hotels were centrally located and even though we did have one issue, Melanie was responsive and is working with us for that to be resolved.

I would highly recommend her to book any of your travel needs in Italy!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Apr 25, 2024

Hi Christine,
thank you so much for your review, it really means a lot.
I'm so pleased you got your dream trip and I helped put it all together, it was lovely working with you on this from start to finish!
Thank you for mentioning the guides and drivers, I will let them know :)

Thanks again for booking with me and I look forward to your next trip to Italy!

Recommended for your first trip to any country
Italy | Apr 9 - Apr 21, 2024

Maria Natasha
Maria Natasha T.
Singapore | Reviewed on Apr 23, 2024
We love the personalised recommended local tours - especially the ones in Rome and in Cinque Terre. We were a bit disappointed by the recommended tour in Florence because everything was rushed and we didn't have time to eat in between the packed tours. The team was very helpful in addressing any questions we had, and Eirini did a great job picking up after Ina has left the company midway of planning our trip. Thank you for changing the vatican tour just a couple days before the trip... Read more

We love the personalised recommended local tours - especially the ones in Rome and in Cinque Terre. We were a bit disappointed by the recommended tour in Florence because everything was rushed and we didn't have time to eat in between the packed tours.

The team was very helpful in addressing any questions we had, and Eirini did a great job picking up after Ina has left the company midway of planning our trip. Thank you for changing the vatican tour just a couple days before the trip because we had a papal audience.

Hotel Reviews
Hotel Marina Piccola
Manarola

Great hotel, run by local family. Very clean and very personalised, made some friends there. They even helped with local bookings!

Authenticity & Character
Amazing, local run and friendly hosts
Location
A bit noisy, but if you get the sea facing rooms the view is unbeatable
Staff
Great service
Cleanliness & Comfort
The room was recently rennovated, everything is clean and nice
Hotel Pendini
Florence

It's slightly dated, but location is amazing in the middle of the most important piazza in Florence. Really close to the Duomo and the train station! Very clean, but not the best in terms of service and friendliness of staff.

Authenticity & Character
Historical place, interesting background and photos on display
Location
Great location!
Staff
They were polite, but nothing personalised
Cleanliness & Comfort
The breakfast is amazing, must eat the pistacchio cornetto
Activity Reviews
Vatican Guided Tour
Vatican Guided Tour
Rome

Love love love this! Please take this if you are planning to go to Vatican! Then you won't have to queue for long to visit the Basilica

Quality of Experience
Guides, Drivers and Staff
Kudos to Carlotta, she's amazing
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Love how knowledgeable Dario was! He really gave life to the guided tour, through colloseo and the roman forum.

Quality of Experience
Guides, Drivers and Staff
Kudos to Dario!!
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Eileen was very helpful in navigating the food scene in Rome! Shame it wasn't on our first day. Love the neighbourhood and the food scene, recommended food and drinks!

Quality of Experience
The food and the aperitivo
Food
Everything, especially the suppli
Guides, Drivers and Staff
Eileen was terrific!
Cinque Terre Welcome Tour
Cinque Terre Welcome Tour
Italy

Christian was very helpful in showing us the local paths and the background of cinque. Because of his recommendation, we ate the best pesto pasta ever!

Quality of Experience
Guides, Drivers and Staff
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Could have done a shorter one, too many things to do with not much break in between. Could have done two different tours on two different days instead

Quality of Experience
Accademia Galleria was the highlight, local tips
Guides, Drivers and Staff
Local specialist: Eirini Sadek

Everything was perfect. Andrea was willing t...
Italy | Apr 13 - Apr 21, 2024

M
Marcy B.
Ashburn, VA | Reviewed on Apr 22, 2024

Everything was perfect. Andrea was willing to soak to us as many times as it took to get things right. He was accessible before and during the trip. So many details were handled by him that we didn't even need to think about. We are so glad we had the fortune of working with him.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 25, 2024

Thank you so much for this wonderful review.

I am so glad you enjoy your time in Italy and anytime you need assistance for travelling, I'll be happy to help you.

Fall Italy trip
Italy | Apr 10 - Apr 18, 2024

Daniel
Daniel D.
Los Angeles, CA | Reviewed on Apr 22, 2024
Our Italy trip was the most amazing, every detail was heard from what we wanted. The hotel in Florence was quaint and perfectly located. The hotel in Levanto was absolutely beautiful and the owner went above and beyond to ensure we were welcomed as if we were family. The hike tour had the most amazing views and the guide was extremely knowledgeable. Once we reached Siena we were greeted by our next guide who taught about the amazing history and culture of the city. After Siena, we drove to... Read more

Our Italy trip was the most amazing, every detail was heard from what we wanted. The hotel in Florence was quaint and perfectly located. The hotel in Levanto was absolutely beautiful and the owner went above and beyond to ensure we were welcomed as if we were family. The hike tour had the most amazing views and the guide was extremely knowledgeable. Once we reached Siena we were greeted by our next guide who taught about the amazing history and culture of the city. After Siena, we drove to the Tuscan valley and the timing couldn’t have been better. The rolling hills were filled with green fields and blooming trees. The hotel and tours here were perfectly planned. The wine tour at San Polo was astonishing and the cooking class at Podere Casale was like a dream. I can’t thank you enough.

Hotel Reviews
A' Durmì
Levanto

What a wonderful and memorable stay! We enjoyed having breakfast in the beautiful courtyard, and the owners were so kind and went above and beyond to ensure that we were comfortable. The location is perfect and walkable to all of Levanto’s cute shops and restaurants. We were sad to leave. It felt like home. 10/10 recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piccolo Hotel La Valle
Pienza

Very great people and perfect location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & spa

The owner and staff were extremely kind and helpful. The location is great to get to all that Florence has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 01, 2024

Dear Daniel,
it is such a pleasure to read your review and kind words! Making people leave unique and unforgettable moments is exactly what we work for!
Thank you for taking the time to share all this with us, we couldn't be happier that everything was exactly as you wished!
Giulia and Andrea

Big family vacation that was relaxing and fascinating!
Italy | Apr 4 - Apr 16, 2024

Ishani Lauren
Ishani Lauren O.
India | Reviewed on Apr 21, 2024
Throughout the trip our family kept looking at each other and saying - I'm so glad we booked this through KimKim. It's rare to take a family trip with a multi-generational, 6-person group and everyone feels like they had a relaxing time because everything was so well organized and taken care of. It would have been so hectic to have booked everything ourselves. The process of tailoring our trip was seamless with our specialist Caterina. She made great suggestions along the way and we ended... Read more

Throughout the trip our family kept looking at each other and saying - I'm so glad we booked this through KimKim. It's rare to take a family trip with a multi-generational, 6-person group and everyone feels like they had a relaxing time because everything was so well organized and taken care of. It would have been so hectic to have booked everything ourselves.

The process of tailoring our trip was seamless with our specialist Caterina. She made great suggestions along the way and we ended up with an itinerary that made sure we got to do everything we wanted. As we did the trip it was clear so many times how well she had understood our travel preferences and how right she was about the way she sequenced everything. The website's trip planning and itinerary process were so easy to use. We knew exactly what we were paying for in advance and what we would have to pay for when we got there so there were no surprises. The itinerary was handy for everyone in the group to know what was coming up.

Our concierge Beatrice was super responsive throughout the trip over whatsapp, clarifying any questions we had about when we should show up to helping arrange our request for a last-minute additional guide. She provided well-organized documents for all the activites when we arrived.

The Drivers were so professional and early every time. The vehicles were high-end, in excellent condition, and comfortable for our short and long drives.

Tour Guides were all engaging for the kids, knowledgeable, and had great personalities that brought all of the sights alive. They were very organized - with backup copies of all our tickets on hand. They also often made great recommendations for us for restaurants at each location. Special mention to Ms. Simona, Chef Max, Mr. Gianni, Ms. Martina, Ms. Giusy, Mr. Alessandro, Ms. Lucia, and our guides in Assisi and the Vatican.

For activities (golf cart tour, cooking class, etc.) very high quality vendors were selected for us and we had great experiences with everything Caterina at kimkim booked for us.

Local specialist: Caterina Belvedere

A GREAT TRIP!
Italy | Mar 29 - Apr 18, 2024

H
HELEN M.
Los Angeles, CA | Reviewed on Apr 19, 2024
Andrea and Guilia were outstanding both in planning and providing support during the trip. They very quickly understood what kind of vacation we wanted and worked closely with us to create it. They had immediate solutions for the few minor problems that arose while we were in Sicily.
Every activity and every guide they booked for us was terrific. Special kudos to Lilly in Taromina and Chiara in Palermo, whose knowledge of and pride in their history and culture made every minute special for...
Read more

Andrea and Guilia were outstanding both in planning and providing support during the trip. They very quickly understood what kind of vacation we wanted and worked closely with us to create it. They had immediate solutions for the few minor problems that arose while we were in Sicily.
Every activity and every guide they booked for us was terrific. Special kudos to Lilly in Taromina and Chiara in Palermo, whose knowledge of and pride in their history and culture made every minute special for us.
We have travelled quite a bit and used various resources to plan our trips in the past. We were extremely pleased with Andrea and Guilia who consistently went above and beyond our expectations.
Thank you for a fabulous trip!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 24, 2024

Dear Helen and Bob,
thank you very much for your kind words of appreciation!
Our greatest reward is to know that you enjoyed your trip and you will have unforgettable memories from it, so we could't be happier!
It was a real pleasure to work together to craft this trip and if ever you wished to come back to Italy to visit other parts of it, we will be more than happy to assist you again!
Warmly,
Giulia and Andrea

My trip to Italy was truly a dream come true!...
Italy | Mar 29 - Apr 7, 2024

Marissa
Marissa P.
Canada | Reviewed on Apr 18, 2024
My trip to Italy was truly a dream come true! It is the first trip my husband and I have been on (childless) since we had kids over 10 years ago. At first I was very overwhelmed and had no idea where to start, I was also apprehensive about using KimKim as I had no previous experience with them. I have to say, that moving forward with them was the best decision I made. Irene was exceptional. She was extremely professional and knowledgable. Even with all my questions, fitting in my cousins... Read more

My trip to Italy was truly a dream come true! It is the first trip my husband and I have been on (childless) since we had kids over 10 years ago. At first I was very overwhelmed and had no idea where to start, I was also apprehensive about using KimKim as I had no previous experience with them. I have to say, that moving forward with them was the best decision I made.

Irene was exceptional. She was extremely professional and knowledgable. Even with all my questions, fitting in my cousins wedding and a late itinerary change, she accommodated them with ease. She worked with my budget and her suggestion for tours were perfect. Everything from our hotel transfers and hotels were top-notch.

We visited Venice, Florence and Rome. We took her up on her suggestion of taking a day trip to Sienna and we are happy we did. As I mentioned, the tours she booked for us were perfect, and so happy that she did them for us. As you can imagine there are many tour operators, but from what I could see, the ones we went on were all very organized and the guides were so knowledgable and passionate about their cities. I have to recommend LivTours in Rome because the groups were small and you could tell our guides had much experience with the information they shared and how they navigated us through the crowds. We did the Vatican museums and Sistine Chapel one day with Veronica and the Colosseum and Forum Grounds with Lorenzo the following day. I am so happy we did them, we learned so much and got such amazing photos.

But our favourite would have to be the Food and Wine tour with Guilla from Devour tours in Trastevere. It was great to see how the locals eat and what to look for when choosing wines and restaurants during your visit to the many restaurants and cafes in Rome.

We did a lot in 10 days and I don't believe that we would have been able to plan it as smoothly or would have been as enjoyable if Irene did not plan this for us. It was truly customized to us and that is a service that is so hard to come by nowadays.

I couldn't recommend this company enough! I am already saving for our next trip hopefully to Greece and I will definitely have Irene plan for us.

Hotel Reviews
Hotel Olimpia
Venice

Such a lovely hotel very close to the bus and ferry terminal but not loud at all. It is a bit farther from St Mark's Square which is a much busier area but Venice is a pretty small place. The room was perfect for and the bathroom was updated and clean. We were welcomed with a bottle of Prosecco which is always a lovely touch. The staff was great and the buffet breakfast was really well done! Would definitely stay here again.

Authenticity & Character
Beautiful character and has an inside courtyard/garden.
Location
Close to transportation, but not loud
Staff
Everyone was pleasant and polite
Cleanliness & Comfort
Rooms were always clean
Signoria 64 Hotel Firenze
Firenze

Room was really modern and had everything you needed. Pretty spacious considering you are in the middle of Florence. The only issue was that the A/C was not working yet because the building had not turned it on but when we left the windows opened there were so many mosquitoes. The hotel did have these Mosquito Repellant devices and those helped significantly. The location is amazing because it is close to everything.

Authenticity & Character
It was more modern, but very clean!
Location
Close to everything!!!
Staff
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome

This hotel is in a beautiful area filled with amazing restaurants and night life. But when you walk into the hotel, it is like you walk into a secret garden. They have updated the property but preserved many things to keep it's unique history and character. The staff was super pleasant. The advanced security/lock system was convenient but took me a day to understand because we arrived late at night when there was no staff present. But not a big deal.

Authenticity & Character
So cute and LOVE the little courtyard with the lemon tree.
Location
Love the location...can walk to so many little shoppes, restaurants and cafes. There is even a little park and playground up the street.
Staff
So sweet and accomodating
Cleanliness & Comfort
Activity Reviews
Vatican Guided Tour
Vatican Guided Tour
Rome

The group was small and our guide Veronica was amazing. With a smaller group it was easier to navigate through the big crowds.

Quality of Experience
Guides, Drivers and Staff
Veronica has so much passion and a fountain of information!!
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

The tour was worth every single cent! We learned a lot and was blown away with how grand the Colosseum and Forums were. Lorenzo was amazing and he knew exactly where to guide us to keep us comfortable, in the shade and where to get the best photos. Love that the group was small so we could bypass the bigger lines and go through the areas efficiently.

Quality of Experience
Guides, Drivers and Staff
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Such a great tour to teach us about Rome and how modern day Romans live. Guillia was fantastic, she is passionate about were she is from and I learned a lot about Rome I couldn't learn from anywhere else. Now I know what to look for so we don't fall into any tourist traps...lol! And of course, the food, wine and gelato!!! PERFECT!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Apr 19, 2024

My dear Marissa,
Thank you very much for this amazing review!
I'm so happy that you had a wonderful time in Italy and were deeply moved by your kind words!
It was a pleasure working with you and needless to say, I will be happy to work with you again to plan another exciting trip to Greece!
Until then, I wish you a wonderful summer season and safe travels!
All the best,
Irene

Eleni and her team were incredible!
Italy | Mar 23 - Apr 1, 2024

jennifer
jennifer o.
Denver, CO | Reviewed on Apr 15, 2024

Eleni and her team were incredible! Our family of 4 had a pretty last minute trip request to Italy and they delivered. We visited Bologna, Florence and Venice and would do it all again. Every detail was well planned out. The hotels were in perfect locations. The local tour guides and activities were wonderful and unique - we gained so much knowledge during these tours while having fun at the same time. We never could have planned something like this ourselves. We are so thankful for Eleni and her team for creating wonderful memories for our family.

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Apr 16, 2024

Dear Jennifer,
Thank you very much for your nice words that sparked enthusiasm in our team! Also, thank you very much for your cooperation and efficient communication during the planning phase. I am looking forward to plan a great trip to another part of Italy or Greece (next time, a little bit earlier!)
All the best
Eleni