Trustworthy, honest, and efficient agency!
Ecuador
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Aug 1 - Aug 9, 2024
We could not be happier with our experience with the Ecuador-based KimKim team. The service provided by Maria Jose, who was our trip coordinator, was outstanding from day one. She made sure to understand our goals and vision for the trip, and was patient enough to work through multiple itinerary versions until we finalized it together. The chose the correct hotels, routes, and activities based on what we spoke about, and the guides/personnel on the ground that they reserved for us were trustworthy, puntual, and very knowledgeable. Every day they checked in on us with a text, to make sure that everything was going accordingly, which is a sign of excellent service. I highly recommend working with Maria Jose/Tamer and the ecuador KimKim team - I will do so for my next trip as well, and will even look into working through KimKim for visits made to other countries. 5/5, thank you!
Hotel Reviews
Excellent service, very nice people. Make sure to request the horse riding trip, it was stunning. The rooms were very comfortable, and the restaurant is 5/5. The view of the volcanoes is breathtaking.
Great team and managers, Mattia was very polite and respective of our needs during our stay. The rooms are very pretty, warm, and comfortable, and the views are breathtaking. I would definitely stay there again, and hope to return soon! Oh, and the restaurant was delicious.
Activity Review
Great experience horseback riding, and the operators/owners were very nice. They even had lunch with us.
Dear Enrique,
Thank you so much for the wonderful feedback! We're thrilled to hear that you and your father had such a positive experience working with us. It was our pleasure to tailor-make your trip to meet your expectations, if not exceed them :) We’re glad the hotels, routes, and activities were just right on the spot. We’re also pleased that the daily check-ins left a very positive impression :) Your recommendations mean a lot to us, and we’d be delighted to help you with your next adventure, whether in Ecuador or elsewhere in the region. Thanks again!
Best regards,
Majo & Tamer