Kimkim Trip Reviews for Ecuador

4.9
Based on 263 ratings
Read 263 verified reviews by travelers who booked their trip to Ecuador on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Andrea’s at the cloud forest was fantastic as...
Ecuador | Nov 2 - Nov 18, 2024

J
James C.
Chicago, IL | Reviewed on Nov 19, 2024
Andrea’s at the cloud forest was fantastic as was Gabriel at le selva I enjoyed the rides and service from Sebastian and getting information about Ecuador Read more

Andrea’s at the cloud forest was fantastic as was Gabriel at le selva I enjoyed the rides and service from Sebastian and getting information about Ecuador

Hotel Reviews
Piripe Lodge
Pacto

Very peaceful place

Location
Staff
Cleanliness & Comfort
La Selva Eco-Lodge & Retreat
Yasuní National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Galapagos Suites
Puerto Ayora

Very clean and great service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Laguna Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pululahua Crater
Pululahua Crater
Quito
Guides, Drivers and Staff
Transport
Andean Cock-of-the-rock
Andean Cock-of-the-rock
Ecuador
Quality of Experience
Guides, Drivers and Staff
Optional Activities in the Cloud Forest
Optional Activities in the Cloud Forest
Ecuador

Great bike ride and am viewing of birds

Quality of Experience
Guides, Drivers and Staff
Transport
Maquipucuna Reserve
Maquipucuna Reserve
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour through the Cloud Forest
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Observation Tower, Garza Cocha Lake & Night Walk
Observation Tower, Garza Cocha Lake & Night Walk
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay Lick, Indigenous Community & Jungle Hike
Parrot Clay Lick, Indigenous Community & Jungle Hike
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Last rainforest activities, Transfer to Coca & Arrival to Quito
Last rainforest activities, Transfer to Coca & Arrival to Quito
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Scuba Diving - Day Trip from Santa Cruz
Scuba Diving - Day Trip from Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to another uninhabited island
Visit to another uninhabited island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Flamingo Lagoon
Visit the Flamingo Lagoon
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz

Ecuador vacation
Ecuador | Nov 2 - Nov 18, 2024

R
Rita C.
Chicago, IL | Reviewed on Nov 19, 2024
This was a great trip Linda did a great job planning everything! The drivers were wonderful loved the Carrera family they were always on time picking us up and dropping us off. They went above and beyond teaching us about Ecuador and what we needed to know. Guides were also amazing Andreas in cloud forest, Gabriel in ran forest were both my favorites! I can not express my gratitude enough we will definitely use KimKim again! Read more

This was a great trip Linda did a great job planning everything! The drivers were wonderful loved the Carrera family they were always on time picking us up and dropping us off. They went above and beyond teaching us about Ecuador and what we needed to know. Guides were also amazing Andreas in cloud forest, Gabriel in ran forest were both my favorites! I can not express my gratitude enough we will definitely use KimKim again!

Hotel Reviews
Hotel Galapagos Suites
Puerto Ayora

Great hotel Douglas made us feel right at home! He made great scrambled eggs too,🤣

Authenticity & Character
Location
Walking distance from downtown!
Staff
Douglas
Cleanliness & Comfort
La Selva Eco-Lodge & Retreat
Yasuní National Park

Rooms were nice! Food was very good!

Authenticity & Character
Location
In the Amazon rainforest
Staff
Always had a clean room
Cleanliness & Comfort
Piripe Lodge
Pacto

Nice rooms in the cloud forest staff was very accommodating food was great also!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Laguna Galapagos
Puerto Villamil

Hotel was nice breakfast was good! It was not as nice as the other hotels and was noisy at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Loved this hotel located in downtown Quito. Liked that every room we stayed in was decorated differently

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pululahua Crater
Pululahua Crater
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk in the Cloud Forest
Night Walk in the Cloud Forest
Ecuador

Gabrielle was great we saw a lot of different things at night

Quality of Experience
Guides, Drivers and Staff
We were able to see an hear different things at night in the rain forest
Optional Activities in the Cloud Forest
Optional Activities in the Cloud Forest
Ecuador

Hike to the waterfall for a swim at piripie lodge was great along with the tour of the grounds learned about different fruits etc Also hike to waterfall in Mashpi was wonderful also if you like to hike along the way Andreas should us different birds frogs and plants loved it!

Quality of Experience
Guides, Drivers and Staff
Bicycle Tour through the Cloud Forest
Ecuador

I did have a good time riding bikes in cloud forest but felt it wasn’t the best place to ride! It was all up hill for a little while but Andreas was right there with the truck to help the down hill was a little scary but had fun!

Quality of Experience
Guides, Drivers and Staff
Andreas was great!
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Observation Tower, Garza Cocha Lake & Night Walk
Observation Tower, Garza Cocha Lake & Night Walk
Yasuni National Park

Saw a lot of birds it was great!

Quality of Experience
Guides, Drivers and Staff
Andean Cock-of-the-rock
Andean Cock-of-the-rock
Ecuador

These birds are very beautiful and we were delighted we got to see a few and video them

Quality of Experience
Guides, Drivers and Staff
Maquipucuna Reserve
Maquipucuna Reserve
Ecuador

Loved learning about this reserve would visit again. The hike and guide were ok lunch was very good lots of hummingbird loved there organic garden

Quality of Experience
Guides, Drivers and Staff
Parrot Clay Lick, Indigenous Community & Jungle Hike
Parrot Clay Lick, Indigenous Community & Jungle Hike
Yasuni National Park

Never saw anything like the clay lick before! Also, loved the indigenous community it was very interesting

Quality of Experience
Guides, Drivers and Staff
Last rainforest activities, Transfer to Coca & Arrival to Quito
Last rainforest activities, Transfer to Coca & Arrival to Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Loved the land turtles and lava tunnels!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz

Feedback on Responsible Travel - Alvaro
Ecuador | Oct 9 - Oct 27, 2024

Veronica
Veronica E.
Singapore | Reviewed on Oct 30, 2024
It was a tailored / customised trip without budget. Few points about the planning and service with Responsible Travel.
1. Itinerary inaccurate information compared with actual program. We had a few days with less hour in the program mainly hiking compared to actual and Restaurant was too far, which we had our lunch only after 4PM. Due to poor planning from Alvaro.
2. Timing planned by Alvaro was not accurate, failed to check and/or update the latest information since the plan was almost...
Read more

It was a tailored / customised trip without budget. Few points about the planning and service with Responsible Travel.
1. Itinerary inaccurate information compared with actual program. We had a few days with less hour in the program mainly hiking compared to actual and Restaurant was too far, which we had our lunch only after 4PM. Due to poor planning from Alvaro.
2. Timing planned by Alvaro was not accurate, failed to check and/or update the latest information since the plan was almost a year ago. He should update and inform us as we paid 30% and in full prior to trip.
3. We had reminded him 1 month and 2 weeks prior to the trip if he checked all program and requirement are in order. Obviously, he did not as it was not well planned on some days.
4. Dietary concern was also not properly managed and/or arranged. Portion of lunch was insufficent especially the protein since I was not able to eat many other items due to my health - Informed a year ago.
5. Alvaro has not provided accurate information and/or the equired information to the local guides about our requirements - according to the local guides that informed us.
6. We requested price to be ALL-IN as we do not want hassle during the trip with too much phyiscal cash on hand and wrote Alvaro to make of that, which includes the Domestic Flight to Galapagos island. We were not informed at all of the limited luggage for domestic flight. We had to last minute pay for the over weight luggage. Unnecessary inconveniences if Alvaro had provided clear information - we would request for him to include any extra weight for domestic flight.
7. I had obviously provided my displeased on the program and Alvaro did not take the construtive criticisim well. The arrogant attitude handling a displeased customer was what put us off. He stop addressing me by name and addressed only to my husband which was disrespectful considering I was the one a year ago decided and planned this with Alvaro.
8. There were unsincere apologies from Alvaro and his boss. We have arranged all our customised trips with many other agencies all over the world including other South America countries - Every agencies would provide some form of compensation due to the poor planning, lack of information, bad hotels, food etc and poor arrangement with local guides. But Responsible Travel gave only excuses for their mistakes and nothing more.

Last point, tourist travel always take time to take photographs, especially one with a proper camera. However, we were always in the rush with the local guide cum driver and/or driver, with no consideration whatsoever to slow down or check if we needed to take a proper photos. Either thats the people in Ecuador or just the guide selected by Responsible travel, which was not good.

This is not the travel agency we were recommend and certainly we will not use them again.

Hotel Review
Mansión Alcazar
Cuenca

Junior suite but the bed was not maintained - one side broken!! It is also really old and cleaning services was poor as well.

Authenticity & Character
Location
Staff
Insisted to have a copy of our passport with Stamp on it?? Only this hotel requested it. Extremely strange.
Cleanliness & Comfort
Junior suite but the bed was not maintained - one side broken!! It is also really old and cleaning services was poor as well.
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Nov 01, 2024
Dear Veronica and Nils, Thank you very much for your detailed review. I am truly sorry to hear that you felt less than fully supported during your trip. I understand there was a misunderstanding on my part as I aimed to balance providing the necessary travel services with optimizing costs—especially after you mentioned our competitors' offers. I apologize if this approach didn’t align with your expectations. I would have gladly arranged more private services to meet your needs, but I now... Read more

Dear Veronica and Nils,

Thank you very much for your detailed review. I am truly sorry to hear that you felt less than fully supported during your trip. I understand there was a misunderstanding on my part as I aimed to balance providing the necessary travel services with optimizing costs—especially after you mentioned our competitors' offers. I apologize if this approach didn’t align with your expectations.

I would have gladly arranged more private services to meet your needs, but I now realize I misinterpreted some of our communications. Typically, as my reviews show, I strive to "get it right," and I’m disappointed to hear that my services fell short for you. Throughout your journey, I did my best to respond to your concerns as soon as I became aware of them, arranging additional services at no extra charge, such as an added hike or spa visit, when I learned you were unsatisfied with certain elements like the original hike duration.

Please know that our goal is always to ensure our travelers have a truly enjoyable experience, tailored to their personal preferences. I hope, despite any challenges, you still came away with wonderful memories of our beautiful country, particularly the Galápagos Islands.

Best regards,
Alvaro

Happy honeymoon in Ecuador
Ecuador | Sep 17 - Sep 26, 2024

Tessa
Tessa M.
Seattle, WA | Reviewed on Sep 27, 2024
My husband and I loved our 10-day trip to Ecuador with Kimkim. Nick put together a great itinerary and was very patient with our many questions and changes. Once we arrived, Nick checked in periodically to make sure all was going smooth. And we had great experience with Sebastian, our local guide, who drove us between destinations, took us on tours/hikes, gave us tastes of local cuisine, had vast knowledge of the flora/fauna, culture and history of Ecuador, helped with translation, and... Read more

My husband and I loved our 10-day trip to Ecuador with Kimkim. Nick put together a great itinerary and was very patient with our many questions and changes. Once we arrived, Nick checked in periodically to make sure all was going smooth. And we had great experience with Sebastian, our local guide, who drove us between destinations, took us on tours/hikes, gave us tastes of local cuisine, had vast knowledge of the flora/fauna, culture and history of Ecuador, helped with translation, and generally made sure we were taken care of. We had never used a travel service, generally preferring to arrange our own travel, but we were very impressed with everything. And for our honeymoon, it was so nice to not have the extra stress of planning.

Hotel Reviews
Hacienda El Porvenir
Machachi

Beautiful hacienda. The staff were very friendly and welcoming. We loved our horseback riding tour followed by sweat lodge and spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huasquila Amazon Lodge
Cotundo

Our stay at Huasquila was a great introduction to the Amazon. The lodge was very comfortable and the meals were filling, tasty and authentic. They were able to accommodate a vegetarian diet. There were lots of activities to choose from. We particularly enjoyed a hike through a cavern, a chocolate making experience, and the visit to the local indigenous community.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Sep 27, 2024

Dear Tessa,

Thank you for this beautiful feedback, we're extremely happy to hear you enjoyed your honeymoon in Ecuador, and we hope you always have a piece of this small yet beautiful country in your heart.
I will let these lodges and guides know how satisfied you were with these stays especially Sebas as he will be thrilled to hear this feedback!
We look forward to welcoming you to South America again in the near future, and of course, you and Aaron will always be welcome in Ecuador like family!

Yours,
Nick

10 days Solo trip - Ecuador Aug 2024
Ecuador | Aug 22 - Sep 2, 2024

C
Cathy V.
| Reviewed on Sep 04, 2024
I would like to say I am grateful for Tamer and most especially to Karla who made the plans, changes and answered all my questions as i planned for this trip. Having a tight budget, Karla still managed to put together a good itineray for me. I also appreciated that Karla went to see me personally and took me out for coffee overlooking the city of quito. I felt special and i can say this is above and beyond her duty. So thank you, Karla. My guides in Quito and Amazon - Christian and... Read more

I would like to say I am grateful for Tamer and most especially to Karla who made the plans, changes and answered all my questions as i planned for this trip. Having a tight budget, Karla still managed to put together a good itineray for me. I also appreciated that Karla went to see me personally and took me out for coffee overlooking the city of quito. I felt special and i can say this is above and beyond her duty. So thank you, Karla.

My guides in Quito and Amazon - Christian and Sergio, respectively, are very knowledgeable and really took care of me and ensures my safety. They are very welcoming and i did not felt alone with this trip. So thank you very much for them. The reason for the 3 stars is that i did not have a positive experience in my 3 days Galapagos trip. It was supposed to be the highlight of my trip. I have shared my feedback as a solo traver and also provided improvements / recommendations to Tamer/Karla.

I would still like to explore more of the Galapagos and hopefully my experience would be better next time.

Hotel Reviews
Isla de Baños
Baños
Authenticity & Character
Location
Staff
More friendly receptionist
Cleanliness & Comfort
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

Best experience I had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Laguna
Puerto Ayora
Authenticity & Character
Location
Staff
English speaking should be helpful
Cleanliness & Comfort
Toilet was leaking
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Owners are welcoming, genuine and very plessant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kitu Hotel
Quito
Activity Reviews
Quito - Coca - Napo Cultural Center
Quito - Coca - Napo Cultural Center
Ecuador
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kuri Muyu (Kichwa traditions) -  Canopy Tower - Traditional Dinner
Kuri Muyu (Kichwa traditions) - Canopy Tower - Traditional Dinner
Yasuni National Park
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
language; did not ask how i am feeling or if i have questions. We ate lunch, in silence and continued usung her phone while eating
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

Guides should tell the traveler what to expect, what kind of clothes and shoes to wear, etc. i was told a guide would come in the water for snorkeling but that was not the case. So i ended up not going to the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat journey wasnt that nice
Transfer to Baños via Quilotoa Lagoon
Transfer to Baños via Quilotoa Lagoon
Ecuador
Pailon del Diablo; the Charm of Baños - Back to Quito
Pailon del Diablo; the Charm of Baños - Back to Quito
Ecuador
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador
Wayusa Ritual - Coca - Quito
Wayusa Ritual - Coca - Quito
Yasuni National Park

I did not go to the ritual

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Sep 09, 2024
Dear Catherine,
Thank you so much for your valuable feedback. It is always important for us here in Kimkim to learn more about our travelers' experiences which will allow us to improve our services and better select providers on the ground, As much as I'm happy that you seem to have had a great experience on the mainland, and especially how Karla went above and beyond to make you feel welcomed, along with our guides, I am sorry that your experience was not up to the desired level in the...
Read more

Dear Catherine,
Thank you so much for your valuable feedback. It is always important for us here in Kimkim to learn more about our travelers' experiences which will allow us to improve our services and better select providers on the ground, As much as I'm happy that you seem to have had a great experience on the mainland, and especially how Karla went above and beyond to make you feel welcomed, along with our guides, I am sorry that your experience was not up to the desired level in the Galapagos Islands. Rest assured that we will re-evaluate our performance there, and absolutely benefit from your comments to carry out some corrective measures.
Our goal as Responsible Travel and Kimkim is to offer our travelers unforgettable experiences, and we promise you that should you wish to revisit the Galapagos Islands again soon, we will make sure you'll have a fascinating adventure as we always aspire to offer our beloved travelers :)
Best,
Tamer

Friends exploring 3 regions of Ecuador Andes, Amazon, and Gallopagos
Ecuador | Aug 7 - Aug 28, 2024

Judith
Judith M.
Denver, CO | Reviewed on Sep 01, 2024
The planning of the trip with Nicholas to the entire experience in Ecuador exceeded all expectations. Nicholas was responsive and dedicated to be sure we had a wonderful trip even coming to welome us to his city and checking throughout the trip to be sure all was going well and making a change to our trip on the Gallapagos. The guide Sebastian, for the majority of our time in the Andes region, was fanastic. His compassion, his knowledge in so many areas, his dedication to point out and... Read more

The planning of the trip with Nicholas to the entire experience in Ecuador exceeded all expectations. Nicholas was responsive and dedicated to be sure we had a wonderful trip even coming to welome us to his city and checking throughout the trip to be sure all was going well and making a change to our trip on the Gallapagos. The guide Sebastian, for the majority of our time in the Andes region, was fanastic. His compassion, his knowledge in so many areas, his dedication to point out and explain, his English, his joy of life and enthusiam, his patience, his driving ability was top notch. He was the BEST. Seeing so much like Quito, the equator museum, the cooking class, hiking to the base camp of Cotapaxi and staying at the Hacienda near the park there, Mindu and the chocolate factory, Otavala and the Hacienda there, Cocachi, Banos and the waterfalls were incredible. Staying at the Wyndham by the aiport and being able to enjoy their marvelous breakfast before our flight to the Yunisani Napa cultural center in the Amazon and the again from Gallopagos was convenient and top notch. Although each island in the Gallapogos had its own charm and beauty and all of the excursions and guides were amazing and superb my personal favorite hotel was the Cassa playa Mann in San Cristobal. The family owners Jose and Lucy and hammocks on the patio and the breakfast were great. Wilson our guide of the town and museum was enthusiastic to share his love for his island. In Santa Cruz Felipe our guide for Seymore island was great pointing out and telling so much about the plants and wildlife and our guide for the Darwin Center and El Chato tortoise reserve was a pleasure and made sure we enjoyed all parts including a great coffee at 1835 before we started. Having a liesure day and exploring Tortuuga Bay was so incredible and enjoying the pool at the hotel La Fiesta was wonderful , but realized their is still more to explore on this island. On San Isabel it was amazing to be staying right on the beach at the Albermarle and loved the quiet of the island. I think my favorite tour with guide Luis on Los Tuneles was one of my favorites. Luis took such care of every person on the tour and made sure that everyone saw the animals and then sent us pictures and videos he took. An amazing memory. Tintoreras and the Volcano were super tours as well and renting bikes to go the the Wall of Tears was a wonderful way to spend our last day seeing black marine iguanas, land tortoise, pink flamingos, sea lions, and many birds along the way. Thank you Nicholas for creating a unforgetable memory for us.

Hotel Reviews
Casa Playa Mann
Puerto Baquerizo Moreno

The decor and hospitality are superb of this family owned hotel. Lucy and Jose are great. The breakfast is good. The hammocks on the balcony in our room was awesome and relaxing overlooking the ocean. The beds are comfortable.

Authenticity & Character
Family owned and charming authenticity
Location
Though not right on the beach it is close and the view is great which made it perfect. Very close walk to a swimming beach.
Staff
Kindness, attentive, spoke great English,
Cleanliness & Comfort
Ikala Quito Hotel
Quito
Location
Staff
Cleanliness & Comfort
Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Luis the guide with Luis the captain and Eduardo the first mate were top notch. Luis made sure everyone got to see all the animals during the snorkel, and took some great pictures. Luis the captain cpuld really navigate the boat allowing us great views of the blue footed boobies on unity rock.
Transport
Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Sep 02, 2024

Dear Judith,

It was more than a pleasure having you and the girls here in Ecuador, we are so thankful to hear that you had an incredible time here! I loved seeing the pictures of your trip in all sorts of places, especially the ones in Cotopaxi, Sebas also loved being part of your trip and I'm sure he will love hearing your feedback :)

Meeting you and the group was really fun and I hope you enjoyed it as much as I did, we look forward to having you in South America sometime in the near future and we are ready to welcome you with open arms for another dream-like adventure.

Yours,
Nick

We loved the Galapagos! We had originally pl...
Ecuador | Jul 31 - Aug 10, 2024

Karolyn
Karolyn M.
Madison, CT | Reviewed on Aug 16, 2024

We loved the Galapagos! We had originally planned to go in November, but, unfortunately, my father died the day before we were supposed to leave. Alvaro rearranged things and then re-planned an even longer trip for us about 9 months later. The local guides were prompt, friendly and very knowledgeable about the islands.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 19, 2024
Hello my dear Karolyn! Thank you so much for sharing your experience! We’re deeply sorry for the circumstances that delayed your original trip, but we’re glad that everything came together for your journey to the Galápagos later on. It was my pleasure to help with the arrangements, and we’re thrilled to hear that you enjoyed the longer trip and connected with the local guides. The Galápagos is such a special place, and it’s wonderful to know that you had a memorable experience there. If you... Read more

Hello my dear Karolyn!

Thank you so much for sharing your experience! We’re deeply sorry for the circumstances that delayed your original trip, but we’re glad that everything came together for your journey to the Galápagos later on. It was my pleasure to help with the arrangements, and we’re thrilled to hear that you enjoyed the longer trip and connected with the local guides. The Galápagos is such a special place, and it’s wonderful to know that you had a memorable experience there.

If you ever feel like exploring more of the world, our kimkim team will love to help you plan another adventure!

Warm regards,
Alvaro

Trustworthy, honest, and efficient agency!
Ecuador | Aug 1 - Aug 9, 2024

enrique jose
enrique jose g.
Ashburn, VA | Reviewed on Aug 12, 2024
We could not be happier with our experience with the Ecuador-based KimKim team. The service provided by Maria Jose, who was our trip coordinator, was outstanding from day one. She made sure to understand our goals and vision for the trip, and was patient enough to work through multiple itinerary versions until we finalized it together. The chose the correct hotels, routes, and activities based on what we spoke about, and the guides/personnel on the ground that they reserved for us were... Read more

We could not be happier with our experience with the Ecuador-based KimKim team. The service provided by Maria Jose, who was our trip coordinator, was outstanding from day one. She made sure to understand our goals and vision for the trip, and was patient enough to work through multiple itinerary versions until we finalized it together. The chose the correct hotels, routes, and activities based on what we spoke about, and the guides/personnel on the ground that they reserved for us were trustworthy, puntual, and very knowledgeable. Every day they checked in on us with a text, to make sure that everything was going accordingly, which is a sign of excellent service. I highly recommend working with Maria Jose/Tamer and the ecuador KimKim team - I will do so for my next trip as well, and will even look into working through KimKim for visits made to other countries. 5/5, thank you!

Hotel Reviews
Hacienda Abraspungo
Guano

Excellent service, very nice people. Make sure to request the horse riding trip, it was stunning. The rooms were very comfortable, and the restaurant is 5/5. The view of the volcanoes is breathtaking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Great team and managers, Mattia was very polite and respective of our needs during our stay. The rooms are very pretty, warm, and comfortable, and the views are breathtaking. I would definitely stay there again, and hope to return soon! Oh, and the restaurant was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dairy Farm Visit in La Alegria
Dairy Farm Visit in La Alegria
Cotopaxi

Great experience horseback riding, and the operators/owners were very nice. They even had lunch with us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Aug 19, 2024

Dear Enrique,
Thank you so much for the wonderful feedback! We're thrilled to hear that you and your father had such a positive experience working with us. It was our pleasure to tailor-make your trip to meet your expectations, if not exceed them :) We’re glad the hotels, routes, and activities were just right on the spot. We’re also pleased that the daily check-ins left a very positive impression :) Your recommendations mean a lot to us, and we’d be delighted to help you with your next adventure, whether in Ecuador or elsewhere in the region. Thanks again!
Best regards,
Majo & Tamer

A Fulfilling Week in Ecuador
Ecuador | Jun 28 - Jul 5, 2024

Lorraine
Lorraine N.
Seattle, WA | Reviewed on Jul 13, 2024
After spending a week in the Amazon jungle with friends & family on a service project, I wanted to spend another week in Ecuador, but had some hesitations as a solo traveler. Tamer understood my concerns and gave me assurances that allowed me to relax and move forward with the trip. He put together a nicely balanced itinerary that covered a few days in Quito followed by whale watching in Puerto Lopez. Tamer researched the conditions in Puerto Lopez to ensure that portion of the trip would be... Read more

After spending a week in the Amazon jungle with friends & family on a service project, I wanted to spend another week in Ecuador, but had some hesitations as a solo traveler. Tamer understood my concerns and gave me assurances that allowed me to relax and move forward with the trip. He put together a nicely balanced itinerary that covered a few days in Quito followed by whale watching in Puerto Lopez. Tamer researched the conditions in Puerto Lopez to ensure that portion of the trip would be safe and worthwhile. Everything went smoothly including plenty of whale sightings! For the Quito activities, Tamer arranged for an excellent private guide, Sebastian, who was accommodating, extremely knowledgeable, and courteous.

Tamer was in touch every morning and evening for a quick chat and reminders. It was nice to know he had my back and was available should anything come up. He was great with details, made timely responses to my many questions, and handled with grace & efficiency some late-in-the-game changes to my plans.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jul 13, 2024

Dear Lorraine :)
I'm so thankful for the opportunity you granted me to work with you on this trip! I promised a safe and enjoyable solo experience and I'm happy to see that I was able to deliver, thanks to our brilliant guides and providers. Seeing the videos you sent me about Whale sightings just warmed my heart :) Couldn't be more marvelous! I hope we cross paths again in the near future, as we in Kimkim will always be happy to plan more adventures for you and your loved ones :)
Yours,
Tamer

Trip of a lifetime!
Ecuador | Jun 14 - Jun 25, 2024

Claudia
Claudia d.
Canada | Reviewed on Jul 03, 2024
Tamer was our overall trip coordinator and he was very attentive and responsive particularly given that he coordinated the trip from Quito.
Special mention to Darwin our guide for Los Tunales and to Hulio for our trek up to the Negra caldera.
Read more

Tamer was our overall trip coordinator and he was very attentive and responsive particularly given that he coordinated the trip from Quito.
Special mention to Darwin our guide for Los Tunales and to Hulio for our trek up to the Negra caldera.

Hotel Reviews
Hotel Solymar
Galápagos

Beautiful vista and very helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil

Amazing beach for walking in the morning and the staff were very helpful (even walked us to a restaurant)!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

We were on the top floor do a bit of extra exercise but it was a nice hotel and the view was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

The tortoises’s were very memorable and the guide was very good. The food at the restaurant was excellent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

Stunning vistas and sea animals. The snorkelling with the sea lions was such a special experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

There was a delay in the arrival of our guide/driver which turned out to be due to an unexpected cancellation. There was limited communication and when we finally got on a boat we were still not sure if it was the right excursion. The trip over was with heavy seas so it was a challenging voyage. The sites were interesting but much of the content shared by the guide was already new.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Ecuador

One of the highlights of our trip. Darwin was an amazing guide and even provided underwater photos to each of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The boat driver was unbelievable navigating between the lava rocks so we could see the flora and fauna.
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Ecuador

Another great trip and Hulio was an excellent guide. Beautiful vistas and worth the 16 km. hike’

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

The trip to the beach was beautiful. Unfortunately there was not a lot to see at Kicker Tock on this particular visit but it was still a great experience to snorkel around it

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jul 03, 2024

Dear Claudia,
Many thanks for your review :) It really means a lot to me to learn how much you enjoyed this trip. I'll convey your positive comments to our guides, and we'll be looking forward to planning future adventures for you in the near future.
Yous,
Tamer

This was probably my best vacation. The Galap...
Ecuador | Jun 14 - Jun 25, 2024

Z
Zuzana J.
Canada | Reviewed on Jul 02, 2024
This was probably my best vacation. The Galapagos islands are breathtaking. Kimkim Team took a care of all arrangements for us including accommodations, all required permissions, transportation from island to island and daily trip activities with professional guides.
Tamer stayed in contact with us every day and answer any question we had. His assistance also helped us to enjoy our entire trip.
I highly recommend Kimkim Team service to every tourist who is planning to visit... Read more

This was probably my best vacation. The Galapagos islands are breathtaking.

Kimkim Team took a care of all arrangements for us including accommodations, all required permissions, transportation from island to island and daily trip activities with professional guides.
Tamer stayed in contact with us every day and answer any question we had. His assistance also helped us to enjoy our entire trip.

I highly recommend Kimkim Team service to every tourist who is planning to visit unforgeable Galapagos Islands.

Best Regards,
Zuzana Janosova Den Boer
June 2024

Hotel Reviews
Albemarle
Puerto Villamil

Excellent and reliable service, clean rooms and friendly personal.

Authenticity & Character
Location
Very easy access to all amenities.
Staff
Excellent and reliable service, clean rooms and friendly personal.
Cleanliness & Comfort
Hotel Solymar
Galápagos

Excellent and reliable service, clean rooms and friendly personal. Highly recommended.

Authenticity & Character
Location
Very easy access to all amenities
Staff
Excellent and reliable service and friendly personal.
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Excellent and reliable service, clean rooms and friendly personal.

Authenticity & Character
Location
Very easy access to all amenities.
Staff
Excellent and reliable service, clean rooms and friendly personal.
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jul 02, 2024

Dear Zuzana,
Thank you so much for your valuable feedback :) It is of great help for us to keep offering fantastic experiences in this beautiful country, Ecuador, and its fabulous Galapagos Islands. I will make sure to convey your positive comments to all our providers. I am absolutely thrilled to know you, Lennert, and Claudia have enjoyed this special trip.
Until the next adventure :)
Yours,
Tamer

First time in Ecuador
Ecuador | May 1 - May 10, 2024

Cooky
Cooky G.
Kearny, NJ | Reviewed on Jun 09, 2024
Alvaro put together a comprehensive itinerary for my first trip not only Ecuador but to the continent of South America. I normally do my own research and planning but figured I would give this a try this time. Alvaro had very good suggestions on what I was looking for and after numerous discussions - he was able to adjust and modify the itinerary that suited my wants/needs. Alvaro was very responsive to my messages and did his best to accommodate my requests for additional services. ... Read more

Alvaro put together a comprehensive itinerary for my first trip not only Ecuador but to the continent of South America. I normally do my own research and planning but figured I would give this a try this time. Alvaro had very good suggestions on what I was looking for and after numerous discussions - he was able to adjust and modify the itinerary that suited my wants/needs. Alvaro was very responsive to my messages and did his best to accommodate my requests for additional services. Belen, my local contact in Ecuador, was also great to work with. Even with the initial problem upon my arrival that was stressful at the time - Alvaro and Belen worked promptly to resolve the issue of my airport to hotel transfer. I really enjoyed my time in Ecuador and would recommend using Kimkim to anyone.

Hotel Reviews
Ikala Quito Hotel
Quito

Nice and spacious rooms. The noise from the outside varies based on the location of the room. I found that the rooms on the upper floors tended to be noisier. Food was ok. The hotel was located within walking distance of Plaza Fochs, where there were many restaurant options to choose from.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
noisy when on the upper floor, even past 10pm
Suchipakari Jungle Lodge
Puerto Misahuallí, Tena Napo

Rustic experience in the jungle. I think one has to manage their expectations when staying here. The rooms are nice and comfortable - no air conditioning but a fan is available. Even with screened windows, it's still not unexpected to find insects inside the room like moths or small ants. Power outage is also par for the course - especially with the unpredictable weather that could go from sunny and humid, to a deluge of rain. The staff were amazing - they made the experience totally enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discovering Colonial Quito on 2 Wheels!
Discovering Colonial Quito on 2 Wheels!
Quito

Great way to see the sights in Quito. Thank you Jhonatan and Daniel! You two are great ambassadors for the city of Quito.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature and Hike Quilotoa (Shared Trip )
Nature and Hike Quilotoa (Shared Trip )
Quito

The views of the crater lake were amazing. The 2 stops before Quilotoa (local market and visiting an indigenous household) were ok.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding Day at Cotopaxi National Park (Shared Trip)
Horseback Riding Day at Cotopaxi National Park (Shared Trip)
Ecuador

Probably the most memorable experience for me during this 10-day trip. I was the only one taking the horseback riding tour amongst my group, so I lucked out with getting a private tour with my guide. It was a my first time horseback riding and I was very grateful to have a docile horse. The ride was challenging - involving flats on the plains surrounding Cotopaxi, some hills and valleys, and water crossings. The weather went from cloudy, to rainy and cold. As challenging as it was, I felt privileged to be able to experience it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hotsprings in Termas de Papallacta
Hotsprings in Termas de Papallacta
Ecuador

Great place for rest and relaxation.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to the Gateway to the Amazon – your portal to an extraordinary adventure!
Welcome to the Gateway to the Amazon – your portal to an extraordinary adventure!
Archidona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amazonian Delights: Wildlife, Culture, and Serenity Along the Napo River
Amazonian Delights: Wildlife, Culture, and Serenity Along the Napo River
Archidona

Challengingly unique experience. This whole experience was even made more special because of my guide Carlos. He truly looked after my safety while providing a fun cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Chocolate Crafting and Tasting Experience - Return to Quito
Morning Chocolate Crafting and Tasting Experience - Return to Quito
Archidona
Quality of Experience
Guides, Drivers and Staff
Transfer to the airport for your flight back home (Departure)
Transfer to the airport for your flight back home (Departure)
Ecuador

Driver was on time. Car was nice and clean.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 10, 2024
Dear Cooky! Thank you so much for your kind and honest words in your review, we are so happy to know that you had a wonderful time during your stay in Ecuador, that you enjoyed the hotels and the activities, and that the most memorable experience of your visit was the Horseback riding in Cotopaxi. Each experience we designed was especially for you and it's great to know that it met your expectations. Our guides on the biking tour are exceptional, and we’re delighted that you found them... Read more

Dear Cooky!

Thank you so much for your kind and honest words in your review, we are so happy to know that you had a wonderful time during your stay in Ecuador, that you enjoyed the hotels and the activities, and that the most memorable experience of your visit was the Horseback riding in Cotopaxi. Each experience we designed was especially for you and it's great to know that it met your expectations.

Our guides on the biking tour are exceptional, and we’re delighted that you found them knowledgeable, charming, and great ambassadors for the city of Quito. I hope we can have another opportunity to plan an amazing journey for you again.

Thank you once again for choosing kimkim for your travel adventure. We look forward to helping you with more memorable trips, perhaps next time to the Galapagos Islands or Peru!

Best!
Alvaro

Eucador
Ecuador | May 18 - May 30, 2024

M
Madhu K.
Dallas, TX | Reviewed on Jun 05, 2024
We had a great time in Eucador (Quito, Amazon rainforest, Galapagos Islands) and the experience with KimKim was amazing. We had a guide all the time helping us with activities, travel and communication. I would highly recommend KimKim.
The only thing we did not like was the overnight bus journey to Cuyabeno which was very stressful.. We were expecting the bus to be little more comfortable (like a luxury sleeper bus). We did not have any sleep all through the night and the quality of the...
Read more

We had a great time in Eucador (Quito, Amazon rainforest, Galapagos Islands) and the experience with KimKim was amazing. We had a guide all the time helping us with activities, travel and communication. I would highly recommend KimKim.
The only thing we did not like was the overnight bus journey to Cuyabeno which was very stressful.. We were expecting the bus to be little more comfortable (like a luxury sleeper bus). We did not have any sleep all through the night and the quality of the seats were bad.

Hotel Reviews
Jamu Lodge
Quito

We had an amazing time at Jamu lodge. Our guide Adrian was very good and punctual. All the meals served were very healthy. Our Suite was beautiful and comfortable. Truly, a memorable stay at Jamu lodge. The only thing I would have loved to have was having a fan in the Suite as it is very humid in the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Hotel experience was decent. Breakfast was good. Lucia served fresh fruit juice everyday explaining the benefits of the fruit which was very nice experience. Hotel is in the middle of Old Town. Short walk to Basilica and other interesting spots around. Very authentic and Spanish inspired location. Only negative is the Hotel does not have an elevator,, so it is little hard to carry big luggage up the stairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room is a bit small and hotel does not have an elevator.
Hotel Fiesta
Puerto Ayora

This is a nice hotel with a decent breakfast. Near to many restaurants, and the Pier where you can see wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 05, 2024
Dear Madhu, Thank you so much for your valuable words on your incredible trip to Ecuador and the Galapagos Islands. We are really happy to know you enjoy the activities and accommodation we prepared especially for you and your family. I really appreciate your feedback that contributes to improving our services and can guarantee memorable moments for our travelers. Once again thank you so much for choosing KimKim for your trip to Ecuador and the Galapagos Islands, and we hope you can return... Read more

Dear Madhu,

Thank you so much for your valuable words on your incredible trip to Ecuador and the Galapagos Islands. We are really happy to know you enjoy the activities and accommodation we prepared especially for you and your family. I really appreciate your feedback that contributes to improving our services and can guarantee memorable moments for our travelers.

Once again thank you so much for choosing KimKim for your trip to Ecuador and the Galapagos Islands, and we hope you can return in the future since there are still incredible sites to visit.

Best wishes from the Middle of the World,
Alvaro

Be adventurous and open minded to walking out and seeing a lot of the towns/cities on your own, it makes for a great experice, DON'T stay put in your room, GO OUT AND SEE THE WORLD!
Ecuador | May 5 - May 12, 2024

J
Jaime A.
Newark, NJ | Reviewed on Jun 04, 2024
The airport pickups, rides to hotel, personal tour guides, and drive across the beautiful countryside was MAGNIFICENT to say the least. The team did an excellent job, easy to reach at any time during the day/night, and our guide Christian was PHENOMENAL, super kind, bilingual, and most of all knowledgeable When it comes to Ecuador and its history, places to visit, location and sights to see, he was on point and super helpful with advice. He even went out of his way to take us on personal walk... Read more

The airport pickups, rides to hotel, personal tour guides, and drive across the beautiful countryside was MAGNIFICENT to say the least. The team did an excellent job, easy to reach at any time during the day/night, and our guide Christian was PHENOMENAL, super kind, bilingual, and most of all knowledgeable When it comes to Ecuador and its history, places to visit, location and sights to see, he was on point and super helpful with advice. He even went out of his way to take us on personal walk throughs at some locations so we really got to experience the vibe and feel of the town and its people. This was truly impressive and heartwarming, we are happy that he is part of the team and highly recommend his services for any tour! Overall the experience was breathtaking. We got to see a side of Ecuador, its people, its food, its glory like never before. The overall drive is long but we made the best of it. The vehicle used was a perfect size for us and our bags. The highlights are too many to name, but our favorite stops on this tour include Quito MITAD DEL MUNDO, Banos with HIKING, ZIPLINING, and the FALLS, and Cuenca OVERALL as a city is amazing with so much to see. If we could do it over again we would focus on specific towns and make the most out of it (like BANOS and CUENCA truly deserve at least 2 days/nights on their own). Thank you team KimKim for your hospitality and hard work. We highly and proudly recommend KimKim for an unforgettable adventure in Ecuador. Thanks team KimKim!

Hotel Reviews
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Even though we had the entire hotel to ourselves, this is TRULY a hidden gem in the countryside. Beautiful location, rooms, service. Wish we could have spent more time here to enjoy the scenery and the farm!

Authenticity & Character
Old school vibe and amazing interior decorating!
Location
Staff
Cleanliness & Comfort
Exe Galería Man-Ging
Guayaquil

Great LOCATION in the city of Guayaquil, walking distance to anything you may need, Taxis and Ubers are easy to get any time of the day or night, and security and parking are great too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kitu Hotel
Quito

Cute start to our trip, location is perfect walking distance to PLAZA FOCH and plenty of restaurants. Taxis and Ubers are easy to get any time of day/night, and late night food options within walking distance as well! ONLY complaint is we had the room on the top floor and no elevator, but they are working on getting one soon (we were told). Staff was great too. Breakfast next door also very good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour  & the Middle of the World
Colonial Quito City Tour & the Middle of the World
Quito

QUITO is a city that deserves more recognition, one can easily spend a week here and still not see enough. MITAD DEL MUNDO is a must for anyone coming here. I have gone twice now and will still go back again and again because it is a great experience.

Quality of Experience
Food
CENTRO HISTORICO is all you need to know, restaurants are plentiful!
Guides, Drivers and Staff
CHRISTIAN is an excellent guide
Transport
Baños to Guamote, through the Mighty Chimborazo
Baños to Guamote, through the Mighty Chimborazo
Guamote

Not sure if BANOS has its own tour, but this place is absolutely PHENOMENAL and offers SO MUCH to see and enjoy. If you are an adventurer type and love EXTREME SPORTS, this is the place for you. I would recommend 3 or more days to stay and enjoy all the fun stuff there, the choices are insane from ziplining to bungee jumping, ATVs and Pools, hiking, you think of it they have it! I am looking forward to going back and focusing here for a few days to get my fill.

Quality of Experience
Food
THE CHOICES ARE ENDLESS, take your pick!
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jun 05, 2024
Dear Jaime,
Thank you so much for your much-appreciated and detailed feedback, it fills our hearts with joy to know we were able to offer you and Jen such a marvelous experience! Ecuador is a gorgeous country, and it deserves your beautiful words indeed :) We will surely convey your positive comments to our guide, Christian, this will only encourage him to shine even more with his performance. I really appreciate it.
You have friends among the Kimkim team now, and as I promised you, any...
Read more

Dear Jaime,
Thank you so much for your much-appreciated and detailed feedback, it fills our hearts with joy to know we were able to offer you and Jen such a marvelous experience! Ecuador is a gorgeous country, and it deserves your beautiful words indeed :) We will surely convey your positive comments to our guide, Christian, this will only encourage him to shine even more with his performance. I really appreciate it.
You have friends among the Kimkim team now, and as I promised you, any adventure you'd like to plan in the future to Ecuador again, Peru, Colombia, or Chile, we're a message away :)
Thanks again, Jaime, and we remain in touch.
Best regards from Quito,
Tamer

Quito and Galapagos
Ecuador | May 1 - May 10, 2024

Mary Kay
Mary Kay S.
MO | Reviewed on May 16, 2024
The local guides were incredible, especially Christian in Quito and Edwin in Galapagos. All the guides were knowledgeable and personable. Marina was also great on our hike to Cotopaxi base camp. That and Galapagos were the highlights for us. One disappointment was that I was told the hotels had fitness centers, but they did not. Very interesting and fun trip - I got to see and experience everything that I wanted to at a reasonable price. Read more

The local guides were incredible, especially Christian in Quito and Edwin in Galapagos. All the guides were knowledgeable and personable. Marina was also great on our hike to Cotopaxi base camp. That and Galapagos were the highlights for us. One disappointment was that I was told the hotels had fitness centers, but they did not. Very interesting and fun trip - I got to see and experience everything that I wanted to at a reasonable price.

Hotel Reviews
Wyndham Quito Airport
Quito

Great breakfast buffet, perfect location, nice gym

Authenticity & Character
Location
Perfect right at the airport
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos

Great location, could walk everywhere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Very nice hotel. 50 min walk to old town. 5 min walk to restaurants but did not feel safe so took a cab. Good breakfast. Nice location on the water. No gym.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Loved the equator museum, the cooking class and the beautiful churches.

Quality of Experience
Food
Guides, Drivers and Staff
Christian has a great personality, is knowledgeable and has much enthusiasm for his country. It was clear that he enjoyed his job and sharing his knowledge.
Transport
Discover Otavalo and Cuicocha Lake: A Day Trip from Quito
Discover Otavalo and Cuicocha Lake: A Day Trip from Quito
Quito

Loved the market, which had very interesting things at good prices. The lake was gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park -Quito (Private)
Quito - Cotopaxi National Park -Quito (Private)
Ecuador

Highlight of the trip - really fun. Loved signing the flag. The bad weather - cold and snowy- added to the adventure. Fantastic hot chocolate at base camp.

Quality of Experience
Food
Best hot chocolate ever!!
Guides, Drivers and Staff
Christian and Marina are excellent, enthusiastic and fun guides! They made it fun for us.
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

Stephan was knowledgeable and thorough- learned a lot and the turtles were interesting to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We absolutely loved this day. We saw the frigates , blue-footed boobies, and the sea lions. We also snorkeled and had a great lunch on the boat. We saw so much and had plenty of time in each place without ever feeling rushed. Edwin was fantastic- he is knowledgeable and personable, fun to be around and took great care of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora

Lots of moving parts but all handled very efficiently.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on May 16, 2024

Hi Mary Kay,
We pretty much appreciate your valuable feedback. I will make sure to convey your positive comments to our guides. Glad you enjoyed your trip and we hope to plan more adventures for you soon.
Best regards from Quito,
Tamer

Absolutely Wonderful! 🤗
Ecuador | Apr 21 - May 15, 2024

Bernadette
Bernadette M.
Ireland | Reviewed on May 16, 2024
We had a wonderful time in Ecuador and the plan Alvaro put together for either side of our visit to the Galápagos Islands was just perfect! All of our accommodation was excellent and we had great variety every day. We felt we had a very nice balance of culture and nature and although we had a busy itinerary, we never felt at all rushed. The “icing on the cake” for us was our guide Marco Herrera. He was so kind and considerate of our needs. He was knowledgeable but never made us feel... Read more

We had a wonderful time in Ecuador and the plan Alvaro put together for either side of our visit to the Galápagos Islands was just perfect!

All of our accommodation was excellent and we had great variety every day. We felt we had a very nice balance of culture and nature and although we had a busy itinerary, we never felt at all rushed.

The “icing on the cake” for us was our guide Marco Herrera. He was so kind and considerate of our needs. He was knowledgeable but never made us feel overwhelmed with facts and figures. He didn’t rush us at all, and made sure we had as much time as we needed for taking photos and “mooching about” at our leisure.

Jeferson from the Tour Company called to meet us at our hotel in Quito and he was regularly in touch throughout our stay in Ecuador, making sure we were enjoying ourselves.

We would highly recommend Ecuador to everyone and feel it’s a shame that so many tourists only visit to see the Galápagos Islands. This is most definitely the highlight of the country, but there is SO much more to experience and we are really pleased we decided to spend over 3 weeks here in total.

Hotel Reviews
Hotel Las Plazas
Quito

What a gem this family run hotel is! Lucia is an absolute lady and all the staff did their utmost to make our stay perfect. The rooms were great and we slept very well thanks to the lovely mattresses, soft cotton sheets and comfortable pillows. Breakfast was a treat with fresh varied juices and fruits and eggs cooked to order. The location couldn’t be better. Just a few minutes walk from one of the delightful town squares. We will most definitely recommend this hotel to our friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Carvallo
Cuenca

Gorgeous old hotel with great character. Our room was stunning! It’s perfectly located close to the old centre of Cuenca and breakfast was very good. I would suggest asking for a room that doesn’t overlook the main street as we found it noisy at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguanazú Bed & Breakfast
Guayaquil

Wonderful old style hotel outside the centre of Guayaquil. We had a huge suite and we felt like a Honeymoon Couple! Food was lovely and the staff were very kind. It was so peaceful up on the hill and we slept really well. We would definitely recommend this hotel over those in the busy Malecon area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

The hot spring pools were wonderful. Rooms were so comfortable and nicely decorated. Food was excellent and staff were all very friendly. Would definitely live to return here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coffee lodge Cristal Glamping & Spa
Mindo

Very pleasant stay here for our 1 night in Mindo. It’s such a great place to “get away from it all”! Having dinner and breakfast on the balcony overlooking the treetops was wonderful. Staff were very kind and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Very comfortable room and we found the food to be outstanding! Staff were so kind and welcoming and the location was magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba

Lovely hotel. Very quiet and our room was huge! Staff were friendly and helpful and the meals were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo

This was such a luxurious hotel and the grounds were incredible! Our room was beautiful and we loved our food at dinner and breakfast. Definitely a 10 out of 10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Otavalo Market - Cuicocha Lagoon
Otavalo Market - Cuicocha Lagoon
Ecuador

Nice hike around the lake and it was pleasant to amble around the market for a while.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring San Pablo Lagoon & Encounter the Andean Condor at Parque Condor
Exploring San Pablo Lagoon & Encounter the Andean Condor at Parque Condor
Otavalo

Cóndor Park was very good. We were amazed at the variety of birds!

Quality of Experience
Guides, Drivers and Staff
Transport
Alpaca Encounter at Quilotoa Lagoon
Alpaca Encounter at Quilotoa Lagoon
Ecuador

Unfortunately the weather wasn’t in our favour the day we visited. We didn’t see any Alpacas, but the fog was so heavy we could hardly see our hand in front of our faces! The drive (until we hit the fog) was pleasant however and we had a lovely lunch in one of the small restaurants near to the lagoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Adventure Continues - Hiking Day at Cotopaxi National Park- Overnight at a Hacienda.
The Adventure Continues - Hiking Day at Cotopaxi National Park- Overnight at a Hacienda.
Ecuador

We had glimpses of Cotapaxi summit (and when we did see it, it was beautiful! The National Park was beautiful though and there’s lots to enjoy even if you don’t see the volcano that clearly.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Chimborazo Wildlife Reserve
Exploring Chimborazo Wildlife Reserve
Riobamba

Again we had very poor visability the day we were to see Chimborazo peak. We asked the guide to turn back 10 minutes after we hit the dense fog (about 20 minutes before the summit) and instead we enjoyed the lower area close to Riobamba.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Cuenca

We loved Cuenca! Very traditional and very walkable around the old centre. This was one of our favourite places in Ecuador.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
From the Highlands to the Coast: Cajas National Park to Guayaquil
From the Highlands to the Coast: Cajas National Park to Guayaquil
Ecuador

Enjoyable scenery but I was a bit underwhelmed to be honest! The photo stop at the top was good but I think perhaps I expected more from the National Park area.

Quality of Experience
Guides, Drivers and Staff
Transport
The Pearl of the Pacific:  Highlight Sites of the City of Guayaquil
The Pearl of the Pacific: Highlight Sites of the City of Guayaquil
Guayaquil

We enjoyed our time exploring Guayaquil. The Santa Ana area was lovely and we enjoyed the walk along the Malacon.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Guayaquil's Local Wildlife at Parque Histórico
Exploring Guayaquil's Local Wildlife at Parque Histórico
Guayaquil

Really enjoyed seeing the Iguanas in the park! Especially nice to see the babies who were only a couple of months old!

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador

Wonderful time exploring the historic centre of Quito. We loved all the Churches and the big squares with the fabulous architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Very enjoyable day. We loved the cultural aspect of it and the food at lunch was super!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mindo Cloud Forest
Mindo Cloud Forest
Ecuador

Highlight of our trip on Mainland Ecuador. The birds were just amazing. We saw several species of Toucans and the experience with the humming birds was phenomenal!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 16, 2024
Hello Bernadette, Thank you so much for your positive words regarding your trip to Ecuador Mainland. We are really happy to know you enjoy every activity and accommodation we prepared for you and Alan. I am very grateful for your feedback that reflects that all our services are excellent and can guarantee memorable moments for our travelers. Additionally, I will ensure to transmit your kind word to Marco. Once again thank you so much for choosing KimKim for your trip to Ecuador Mainland,... Read more

Hello Bernadette,

Thank you so much for your positive words regarding your trip to Ecuador Mainland. We are really happy to know you enjoy every activity and accommodation we prepared for you and Alan. I am very grateful for your feedback that reflects that all our services are excellent and can guarantee memorable moments for our travelers. Additionally, I will ensure to transmit your kind word to Marco.

Once again thank you so much for choosing KimKim for your trip to Ecuador Mainland, and we hope you can return in the future since there are still incredible sites to visit.

Best wishes from the Middle of the World,
Alvaro

The guide in Ecuador was great, we had busy d...
Ecuador | Apr 4 - Apr 8, 2024

Guillaume
Guillaume D.
Canada | Reviewed on Apr 16, 2024
The guide in Ecuador was great, we had busy days and visited a lot of different sites! Everything was well organized and we had no issues at all we were able to enjoy our trip to the maximum Read more

The guide in Ecuador was great, we had busy days and visited a lot of different sites!

Everything was well organized and we had no issues at all we were able to enjoy our trip to the maximum

Hotel Reviews
Sisakuna Lodge
Mindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kitu Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 17, 2024

Dear Guillaume,
Thank you so much for your valuable feedback and positive comments, I'm extremely glad that you had an amazing experience with us here in Ecuador.
Looking forward to planning future adventures for you here in Kimkim.
Best,
Tamer

11 day tour of Ecuador
Ecuador | Mar 29 - Apr 9, 2024

Tim
Tim M.
the United Arab Emirates | Reviewed on Apr 16, 2024
From the moment we were contacted by Tamer the customer service was exceptional. The communication was swift and helpful and the tour was arranged using some of our ideas and the undoubted expertise of Tamer and his team. The trip could not have been better. Our guide Sebastian went above and beyond any reasonable expectations to make it a special tour and was such great company for every moment of the 11 days. We saw and experienced everything from the Amazon to zip lining, cable cars,... Read more

From the moment we were contacted by Tamer the customer service was exceptional. The communication was swift and helpful and the tour was arranged using some of our ideas and the undoubted expertise of Tamer and his team. The trip could not have been better. Our guide Sebastian went above and beyond any reasonable expectations to make it a special tour and was such great company for every moment of the 11 days. We saw and experienced everything from the Amazon to zip lining, cable cars, sand boarding and seeing a mix of spectacular city centre buildings to rural mountain life. The mix of food and our cooking lessons were perfect. We will definitely recommend Tamer and Sebastian to our friends and family

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 17, 2024

Dear Tim,
I can't tell you how happy I am to know you and Viv have had an exceptional trip with us here in Ecuador, how I wish Karen and Dave were able to experience the same. It was such an honor to work with you on this journey and to be part of making some wonderful memories for both you and Viv.
Your positive comments are so much appreciated, and they will surely help us (myself and Sebastian, as well as our Kimkim team), keep mastering what we do and offer the best to our beloved travelers.
I thank you again and I hope we cross paths in the near future.
Yours,
Tam

Well planned customized trip
Ecuador | Mar 4 - Mar 13, 2024

V
Victoria M.
Encinitas, CA | Reviewed on Mar 15, 2024
.Alejandra and Tamar planned an excellent adventure for us. We loved all the lodgings, giving us a taste of the local culture and not just another American style hotel . The hacienda , farm station and Amazon lodge . were wonderful. Sebastian was our guide and driver and we couldn't ask for anyone better. He was extremely knowledgeable in all areas and never got tired from my husband's endless questions. He went above and beyond the call of duty altering our plan as needed when my husband... Read more

.Alejandra and Tamar planned an excellent adventure for us. We loved all the lodgings, giving us a taste of the local culture and not just another American style hotel . The hacienda , farm station and Amazon lodge . were wonderful. Sebastian was our guide and driver and we couldn't ask for anyone better. He was extremely knowledgeable in all areas and never got tired from my husband's endless questions. He went above and beyond the call of duty altering our plan as needed when my husband had a foot problem and couldn't walk due to a foot injury. He and Alejandra stayed with us at the hospital until we insisted they go home after a very long day. It turned.out to be a not so serious condition and we were able to continue on our original plan. It was most comforting to know we had help when needed. Miguel at the Amazon lodge was terrific as well accomodationg our needs and still providing a wonderful Amaxon experience when plans had to change. Both these guides made us feel that nothing was too much to ask. Thankyou Kimkim for referring us to the excellent planners and exceptional guides. Thus is our 3rd Kimkim trip. Using Kimkim takes all the stress out of travel.

Activity Reviews
Rainforest Adventure (Huasquila Lodge)
Rainforest Adventure (Huasquila Lodge)
Archidona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market - Cuicocha Lagoon
Otavalo Market - Cuicocha Lagoon
Ecuador

We were at the market on a Wednesday which had handicrafts. I understand Saturdays have produce etc which would bring in the local people which is always interesting for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo - Cotopaxi National Park
Otavalo - Cotopaxi National Park
Ecuador

Weather was foggy but there is ni control of that. It cleared when we walked the lagoon and we could see the volcano.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Baños via Quilotoa Lagoon
Transfer to Baños via Quilotoa Lagoon
Ecuador

Beautiful spot

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baños -  Archidona (Huasquila Lodge)
Baños - Archidona (Huasquila Lodge)
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Mar 16, 2024
Dear Victoria,
It was quite a pleasure working with you on this trip, and it makes us incredibly happy to know we were a small part of your lovey experience and that you and Don have enjoyed the charm of Ecuador. Alejandra and I couldn't be more thankful for your positive feedback and kind words, I will also make sure to convey your much-appreciated comments to Sebastian and Miguel :)
Your review means a lot to us here at Kimkim, and it encourages us to master our services more and more. It...
Read more

Dear Victoria,
It was quite a pleasure working with you on this trip, and it makes us incredibly happy to know we were a small part of your lovey experience and that you and Don have enjoyed the charm of Ecuador. Alejandra and I couldn't be more thankful for your positive feedback and kind words, I will also make sure to convey your much-appreciated comments to Sebastian and Miguel :)
Your review means a lot to us here at Kimkim, and it encourages us to master our services more and more. It is also of great value to our future travelers, and thus we are really grateful.
We will always be here for you and Don to plan yet more adventures for you to enjoy.
Many thanks, Victoria.
Yours,
Tamer

EcuadorThe trip was excellent as we got to ...
Ecuador | Feb 16 - Feb 24, 2024

N
Nina S.
Newark, NJ | Reviewed on Mar 03, 2024
Ecuador The trip was excellent as we got to see both the old town and the new town of Quito. The country side of both the mountains and jungle gave us interesting perspectives of the culture. We enjoyed eating at the local places that our guide recommended. And a special shout out to Ramona, our simian assistant who enjoyed taking free rides on our families shoulders. Read more

Ecuador

The trip was excellent as we got to see both the old town and the new town of Quito. The country side of both the mountains and jungle gave us interesting perspectives of the culture. We enjoyed eating at the local places that our guide recommended.

And a special shout out to Ramona, our simian assistant who enjoyed taking free rides on our families shoulders.

Hotel Reviews
La Casona de La Ronda
Quito

Nice breakfast, nice location to restauramts

Authenticity & Character
Location
Close to restaurant
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa

Cabanas did not match the identity of the hotel.

Authenticity & Character
Good complete breakfast
Location
Close to town.
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

We liked the space in the middle of the rain forest.

Authenticity & Character
Very authentic food and living. Fun monkey chilling there as well
Location
It’s in the jungle
Staff
Staff very helpful
Cleanliness & Comfort
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi
Authenticity & Character
Cows
Location
It’s in the National park. Not near anything
Staff
Cleanliness & Comfort
Patio Andaluz
Quito

Breakfast was terrible. Location was ok but not really close to restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 12, 2024
Hola Nina, Thank you so much for taking the time to share your wonderful review! I'm thrilled to hear that you and your family had an excellent trip exploring Quito, the Andes, and the rainforest, It's fantastic that you found the places you visited to offer intriguing perspectives on the local culture. I'm delighted to hear that you enjoyed the culinary experiences at the local places recommended by our guide. Exploring the authentic flavors of a destination is such an integral part of the... Read more

Hola Nina,

Thank you so much for taking the time to share your wonderful review! I'm thrilled to hear that you and your family had an excellent trip exploring Quito, the Andes, and the rainforest, It's fantastic that you found the places you visited to offer intriguing perspectives on the local culture.

I'm delighted to hear that you enjoyed the culinary experiences at the local places recommended by our guide. Exploring the authentic flavors of a destination is such an integral part of the journey, and I'm glad it added to your overall experience.

And I'm glad to hear that Ramona brought an extra layer of joy to your Amazon adventure!

We appreciate your feedback and hope to welcome you back to explore Ecuador's other treasures in the future.

Safe travels!

Best,
Mathias & the entire Authentic Ecuador Team