Gustavo Camperos, Our kimkim Specialist, was Amazing

Costa Rica | Apr 5 - Apr 12, 2025

Gustavo Camperos, our kimkim specialist, was absolutely amazing in every aspect of trip planning. On this type of performance feedback evaluation, I tend to be a "tough grader." Hence, my "absolutely amazing" rating speaks volumes. To provide a bit more detail: Four of us (myself, my wife Joan and our two friends, Jon and Deirdre) began our interaction with Gustavo by first describing our "vision" for an eight-day trip to Costa Rica. This included many details such as the type of hotels we like, type of activities we wanted to pursue, the amount of territory we wished to cover and our desire to have drivers from location to location rather than rent our own vehicle.

What followed the above is best described as an "iterative process." That is, we went back and forth with Gustavo many times using the kimkim messaging system, email and Zoom. As things progressed, we observed our evolving itinerary get better and better. At each step along the way, we requested changes which we viewed as incremental improvements. For example, add one day at location X and subtract one day at location Y, swap the hotel at location Z for one which is more upscale, add guided bird-watching and volcano hikes at location Z, etc. In this context, we easily monitored the dynamically changing trip itinerary and cost and could customize our "adventure" to any level of luxury which suited our fancy. In achieving all of the above, it was a sheer pleasure working with Gustavo. Over and above the fact that he lives in Costa Rica and gave highly-expert advice on the "best things" to see and do, he would rapidly respond to our large number of queries. To add icing to the cake, the week before our departure. he suggested that we meet on Zoom to review the final itinerary to make sure all details were to our satisfaction. Finally I should also mention that throughout the course of our planning, we also had a number of interactions with kimkim associate Greg Fendler who helped make sure that all our logistics were solidly in place. We were also very happy with the work which Greg did on our trip.

Kudos to kim kim. Thanks to your dedicated travel experts, our trip to Costa Rica was excellent. The trip went off without a hitch exactly as planned.