Thanks sangita for a 10/10 trip. Very good
Nepal | Nov 17 - Nov 30, 2024

O
oliver A.
Australia | Reviewed on Dec 01, 2024

Thanks sangita for a 10/10 trip. Very good

Hotel Review
Beautiful Kathmandu Hotel
Kathmandu

Poor food and not very nice accomodation. All others on trip were great but this place had cockroaches in rooms. Breakfast was often cold / poor quality. Saw staff drop an apple on the floor then just put it back on fruit bowl. Fruit bowl stored for days with same fruit in a small cupboard

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Dec 03, 2024

Dear Oliver

Thank you for amazing review. We are glad to hear you enjoyed your Nepal trip overall . However, I sincerely apologize for the issues you encountered with Kathmandu hotel service. Thank you for bringing it to our attention. We will definitely share your feedback and encourage them to improve their service in days to come. We look forward to welcoming you and your friends/ family back in Nepal :)

Regards
Sangita and HNB Team