The Beauties of Portugal
Portugal
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Oct 12 - Oct 22, 2024
Pedro was fantastic. He picked us up at the airport and was our guide on two other days. Very personable, knowledgeable and always willing to try and satisfy our groups special requests. Also, Tommy was very friendly and informative during our trip to the Douro Valley. His knowledge of the various types of port and other wines was exceptional. Also, Maria made our trip through the gardens at Monserrate palace very special. Like I mentioned about Pedro above, Maria was very friendly, knowledgeable and always took the needs and safety of our group into account during the tour. In general, all of our guides arrived at the meeting places timely, were knowledgeable and friendly.
Hotel Review
The food in the hotel restaurant was very good, however, the hotel staff was very rude and treated many of us as if it was a major inconvenience to them for us to be there. This attitude was demonstrated at all levels from some of the maids all the way up to the "supervisors" in the hotel and restaurant. I would never recommend this hotel to anyone due to the attitude of the staff!
Dear Jim, Thank you so much for sharing your detailed review! I'm thrilled to hear that Pedro, Tommy, and Maria made such a positive impact on your journey. Also, thank you for your honest feedback about the Carvi Beach Hotel, I’ll make sure to pass along your comments to the hotel management to ensure improvements are made for future guests. Thank you again for choosing Espíritu Travel for your trip. Hopefully, we will keep in touch for your future adventures! Warm regards, Rita 😊