Rita Pagano

I would not recommend this hotel. The staff was rude and not welcoming. We did have dinner in the restaurant and it was excellent. The location was ideal. It was just the staff that was the issue.

My favorite tour. I wish I could have spent more time in these quaint cities.

An excellent location and this hotel was spotless clean & extremely comfortable. The rooms and lobby had air condition. The porters couldn't do enough for us. And everyone spoke excellent English. The staff was well dress and the had a security guard in the lobby all day but i don't know why bec the location was great. It's in the bst part of town! In any event yes, I would definitely stay there again. This was our 3rd trip Rome Italy

First of all, this is a 5-star hotel and the whole staff was extremely Solicitous to us senior citizens .The restaurant won many Michlin awards. All air condition and super clean rooms & clean bathrooms through ought. They offer WHITE hand towels not paper ones.

First of all, this hotel is located in excellent section of Florence and with walking distance for just about all important sites. AND restaurants too! It's a converted church/rectory to a hotel which is very typical of most hotels in this particular area of Florence. But it also means the rooms and hallways are very large. The public spaces and rooms actually have air conditioning. The hotel rates are sensible too. not overpriced.

We had an excellent tour guide & we got to cut the entrance line bec she pre purchased our entrance tickets ahead of time. Between the colosseum & forum and lunch we spent at least 5 hours in this area. It was fantastic:)

The food in the hotel restaurant was very good, however, the hotel staff was very rude and treated many of us as if it was a major inconvenience to them for us to be there. This attitude was demonstrated at all levels from some of the maids all the way up to the "supervisors" in the hotel and restaurant. I would never recommend this hotel to anyone due to the attitude of the staff!

The rooms were very nice. Staff was informative and pleasant. Restaurant was fabulous and the location was perfect

Grand Hotel Parker's is a lovely hotel just outside the city center. The rooftop view is amazing and I highly recommend dinner at Georges restaurant - it was one of the best meals on this trip.

Great view and we loved our room with the poo/jacuzzi on the terrace. We would definitely go back and take advantage of their "beach club" below the cliffs. We did have dinner at their restaurant and while it was good, the service was a bit standoffish.

Great location but rooms were very sparse. Definitely not a 5 star hotel. Best feature was the rooftop bar/restaurant.

This place was OFF THE CHARTS! Rooms, location, food, service. Downside was only being there for 1 night! We will definitely go back and stay longer! Also had a fantastic dinner at the restaurant!

Lovely hotel in the center of Taormina. Note that cars/taxis/Ubers cannot drive into the city, so you will be left off a few blocks away and have to haul your luggage into town. Not an issue for us but might be for some. Lovely rooftop bar for an evening cocktail and breakfast.

This one was a great way to end the trip! Beautifully appointed room in a fantastic location. Definitely 5 stars!

Fine for about a 5 hour stop over between flights. A little sketchy entrance and another location where cars can't drive to so we had to walk with luggage a few blocks at midnight.

Luigi was a nice, knowledgeable guide. Definitely helped us understand the layout of the city. Gave us an excellent recommendation for a great pizza place and took us there to ensure we got a table.

Danilo, our Pompeii guide was SO knowledgeable. Only regret was that it took longer to get there due to Naples traffic, so we only have 1 1/2 hours at Pompeii. Could have definitely used more time. The Winery trip was amazing - great wine with a fantastic lunch. I don't think I'd recommend doing that BEFORE climbing Vesuvius..... definitely made it a tough trek uphill! Fabio, our driver, was also excellent.

Cannot recommend this experience more! Valentino was so much fun! Could have stayed there all day!

Had a great day on Capri. Stephanie, our guide, was very nice, although I got the sense she was disappointed that I didn't want to shop! LOL! She kept pointing out shops and trying to get us to go in. Loved the chairlift, although it was covered in fog, so no view at the top. And the Blue Grotto was closed, but the trip around the island was lovely. Stephanie also recommended a great place for lunch which was fantastic.

Concetta might be the one miss on the whole trip. While she was very nice and knowledgeable, she never stopped talking for a minute. Literally, we could not get a word or question in, or even talk to each other. And if we weren't looking in the direction of what she was talking about, she would reprimand us - LOL. I actually cut this one short at under two hours because we couldn't take anymore.

I think this day might be our favorite of the entire trip. Mostly due to our driver (and guide) Sergio! I would recommend him for every trip in this region that you book! The olive oil tasting experience was fantastic at Titoni and thanks for having Angela there to interpret. Going to the salt pans was something we never experienced and it was really amazing and educational. Then Sergio took us to his favorite family run restaurant for a late lunch - what a treat! It was like being back in my Nonna's kitchen with dish and dish coming out with great local wine! Even with two Michelin star dinners earlier in the trip, I think this might have been our best meal! Thank you Sergio!!

Lorenzo is such an amazing guide! I can't imagine anyone else knowing as much as he does. Truly a great experience!

This was fantastic! Paola and Mary were great fun and great teachers. Made pasta, eggplant, fish. Ate everything we made along with local wines, bread, and cheeses. Definitely recommend this one!

Massimo was a fantastic guide. We really enjoyed the Archeological Park and Noto. He had a great recommendation for lunch in Noto that we enjoyed very much.

Everyone needs to see Mt. Etna and Federico was a really good guide. Took us to see the Lava Tube/Cave as well. The wine experience was not great. It wasn't a specific winery, but a wine cooperative where they sold different wines. We definitely would have liked to experience a true Etna Winery, since we had so much great Etna wine in Sicily. Food was okay. Wines were not good.

Exquisite hotel. Convenient location

The staff was wonderfu. The room That was booked for us was UNACCEPTABLE It had 1 sink, the toilet faced the bidet and your knees knocked into it. There were no drawers and the closet was possibly 18” wide. Maybe it would hold 2 jackets. We had been traveling for 10 days. There was no place to put anything. We paid extra and moved into a larger room that was lovely. This experience should not happen As agents you should be aware if the types of accommodations

Guide was sweet and knowledgeable. We tasted regional food but the places selected lacked atmosphere. I think more thought could be given to this as we’ve been on many food tours around the world

Excellent tour highly recommend. Topped with a tasting

The ones paying the bills got the pull out couch but other then that very clean and nice 😂🥰

They have one room in all of the hotel that sinks like sewer and again the people paying for the rooms got that room. They should not rent that room to anyone but overall the hotel was wonderful and the other two rooms were great.

Best hotel for early morning flights

Staff super friendly

Our favorite, great staff, great food and service

Outstanding

We definitely wished we would’ve had a boat ride around all of Lake Como

Because of a rainy day, we changed our itinerary around a little which was wonderful and our driver was great

Our tour guide was amazing

One added bonus on the excursion is, I didn’t realize I sold their wine at my store in Minnesota and I got to meet the owner of the winery fantastic