Our trip was amazing. Sharon and our driver R...
Morocco | Apr 22 - May 1, 2023

L
Laurie S.
Gardner, KS | Reviewed on May 02, 2023

Our trip was amazing. Sharon and our driver Rafiq met our every need. My one and only complaint is the tipping situation. Every person (other than Sharon and our drivers) we encountered expected a tip. And, if they didn’t get the tip they expected they were visibly unhappy. Some even mumbling and stomping away. The tipping is out of control. We believed we had paid for everything in advance and did expected small tips for porters. But did not understand why tour guides and sales people expected tips.

Hotel Reviews
Riad Kalaa
Rabat

Didn’t stay here because they were having water issues. Stayed at Riad Dar Chrifa. Dar Chrifa was excellent. The host Michael (Toufal) was fantastic. He gave us info on Morocco, some of its customs and culture. He graciously attended to our every need and made us feel at home with his hospitality and humor. He is a real asset for Riad Dar Chrifa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Perle du Dadès
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco

Met our driver, Rafiq. Rafiq is absolutely the best. He was attentive, flexible and made our stay in Morocco interesting and fun.

Quality of Experience
Guides, Drivers and Staff
Our driver, Rafiq, was the best!
Transport
Rabat to Chefchaouen
Rabat to Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

We had a blast!! Our driver, Rafiq, surprised us when he can to the camp in the evening to play the drum, sing and dance.

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

I really enjoyed the cooking lesson, but was slightly disappointed thinking we would actually spend time with a family learning more about day to day life in Morocco. Maybe just my miss understanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

My husband wasn’t feeling well. We told the guide we wanted to shorten the tour. He was very flexible and followed our wishes. At the end of the tour we tipped him an amount we thought was appropriate. He stomped away mumbling. It was obvious he was not appreciative of the tip we had given.

Quality of Experience
Guides, Drivers and Staff
Transport
Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca

Our original driver, Rafiq, needed to leave us for another job. He introduced us to our driver for this last day in Morocco, Sallam. Sallam was great! He made our last day wonderful. And Rafiq checked in with Sallam to be sure we were well taken care of.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 18, 2023
Hi Laurie, Thanks for taking the time to write us such a wonderful review. We are so happy to hear that you had an amazing experience and enjoyed your time with Rafik! I'm sorry for the misunderstanding regarding gratuities - we do not include those, since in Morocco tipping is a way to show your appreciation for a given service and the amount is very much up to the individual tipper. I did include some general tipping guidelines in the pre-trip information that I sent, but if I didn't make... Read more

Hi Laurie,

Thanks for taking the time to write us such a wonderful review. We are so happy to hear that you had an amazing experience and enjoyed your time with Rafik! I'm sorry for the misunderstanding regarding gratuities - we do not include those, since in Morocco tipping is a way to show your appreciation for a given service and the amount is very much up to the individual tipper. I did include some general tipping guidelines in the pre-trip information that I sent, but if I didn't make that clear enough beforehand, I certainly apologize! I'm glad, though, that it didn't detract too much from your overall experience in our beautiful country.

Thanks again for the great review and for trusting us with your trip!
Sharon, Rafik, and the rest of the Morocco Immersion family