Kimkim Trip Reviews for Morocco

From the time the four of us were picked up in Casablanca and dropped off at the airport in Marrakech 12 days later, our trip was absolutely amazing in all ways. I had found KimKim online and after reading the reviews decided to go with them. Hamza put together an itinerary taking into account our interests and limitations. He patiently answered all my questions and addressed all my concerns. Then he handed me off to our local contact Said who stayed in touch during our entire trip. In Fez there was a problem with the plumbing in the Riad we were to stay in and I had to call Said and ask him to take care of the problem. It was quite late in the day but Said managed to find us another hotel right away, which was quite difficult because of it being hiigh season for tourists. He too was patient and accommodating throughout the trip.
Sameer, our driver/guide was the best. He was polite, informative, helpful and extremely focused on our safety and comfort and on making sure we had the best possible time. On top of all of this, he is a very safe driver.
In Fez, our guide Sameer was again very well informed and took us on a throughly enjoyable jaunt through the old Medina. In Marrakesh Hanna spent a large part of the day of the day with us again on a walking tour of the old Medina. She is a young woman full of knowledge and a passion for all things Moroccan.
All in all we were highly satisfied with the entire process from planning to completion. Morocco is a country full of beauty, history and culture with amazing and friendly people. We are so happy to have been a part of that with the help of KimKim.

We had an amazing trip to Morocco thanks to Hamza and his crew. I would 10/10 recommend booking with them. They were so attentive and knew so much about what to do. Thank you for making our trip amazing!

Overall, we had a wonderful trip in Morocco. Morocco is an amazing country with amazing people. Our experience with KimKim was fairly seamless and the trip planning was simple and customizable to our wants and needs. Similarly, our local guide Hicham was knowledgable, kind, punctual, and cared deeply about his country. We traveled around nearly the entire country in 10 days and even with a fair amount of time spent in the car, it was an adventure we will never forget.

A few issues to be aware of that negatively affected our experience. Our hotel in Fes was outside of the medina and felt a little disconnected from the city. It's our understanding this was due to the first choice hotel being overbooked, but if we could go back, we would choose to stay in the medina.

Our last day and night also did not go as expected based on the itinerary. Our guide had a personal emergency that left us on our own in Essaouria for about 5-6 hours. This was not necessarily Hicham's fault, but a little more communication regarding the timeline and plan of action would have been appreciated. We ultimately made the best of it, but a lot of that was due to our own initiative.

Our hotel on the last night in Cassablanca was different from the hotel listed on our itinerary and seemed to be a drastic step down in quality and location. We ended up in an airport hotel when our itinerary was booked for a city center hotel. Convenient for our flight the next day, but totally disconnected to Casablanca, a city we only got a few hours in due to the issue that occurred during the day in Essaouira.

Something to keep in mind that would have been helpful to know beforehand- ATMs only give out large bills (100s and 200s). You are going to need small denominations for tipping and using the bathroom. Many businesses also asked for smaller bills, but we did not have them, and the businesses did not have small denominations for change. Some hotels had small bills on hand to exchange, but many did not.

Hotel Reviews

Eden Boutique Hotel

Boumalne-Dadès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel & Ryads Barrière Le Naoura

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Euphoriad

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Faraj Suites & Spa

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Madu Premium Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Chbanate

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Seafood Lunch from the Wharf

Essaouira

While seeing the fish market was a good experience, we would not recommend eating there. The setting is picnic tables inside the market. There was construction going on and the overall cleanliness was extremely poor. We did not enjoy this meal, as we were concerned about the hygiene and cleanliness of the surroundings. Throughout our trip, this is the only time we had this concern.

Quality of Experience

We had the most perfect amazing trip! Reda was our driver and guide and we couldn’t have asked for a better person to spend almost two weeks with while in Morocco. He was so patient and informative and took care of us like we were royalty! He took advantage of every opportunity to teach us something about his beautiful country and the people who live there. We did everything we wanted and more thanks to his suggestions, saw the most beautiful sights, at the most amazing food, and had so many unforgettable experiences. All of the individual local guides were also great- in particular Sharif in Fez was a standout.
We really felt like we got a good feel for Morocco as a country and as a culture and never had to stress ,want, or worry for anything. The biggest highlight turned out to be our last night where Reda invited us to share a meal with his family. When we told him we wanted to sit down and have a meal with a local family ( listed as one of the options for the trip) he insisted that we dine with his. His wonderful wife and daughter invited us into their home and we enjoyed the most delicious meal of our whole trip while playing with his beautiful daughter and sharing stories about our lives and individual cultures.

Hotel Reviews

Tiziri Luxury Camp

Merzouga

This whole experience was spectacular and highly recommended. Our camp was beautiful and comfy and the meals were fantastic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Tangier

Tangier

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Sharif was our local guide and was wonderful!

Transport

Morocco and Morocco Immersions were fantastic. Such a well planned and executed trip. The riads were beautiful. There were diverse experiences and activities. Particularly, Omar, the grand master tour guide and driver was absolutely phenomenal. He was friendly and easy to work and be with. He knew secret locations and experiences that only heightened the time spent on the trip. I highly recommend working with this team if you are a single traveler or a small group.

Before writing about Hakim, who planned our trip and who was amazing at every juncture, I have to highlight our driver Mohammed. Wow! Personable, knowledgeable, intelligent and caring. I felt like we were touring with our son. Really became fond of him. Mohammed provided the local insight we lacked on negotiations, local politics, and just navigating Morocco. He was always pleasant, always on time and always optimistic. He personally added to our enjoyment of the Moroccan adventure. I hope we will become lifelong friends. As previously stated, Hakim who organized the tour was also a star. If we had a question or issue, he was super responsive and helpful. His Riad selections were top-notched both in terms of the accommodations and staff. His, was a near perfect execution. My hedge here is due only to the fact that one Riad was a little bit below our standards. The others were exceptional. I would also like to spot light Saraa, our guide in Rabat, and Henyn, our Marrakech guide. Both were knowledgeable, informative and engaging. Saraa had an amazing wit that was equally as entertaining as her color commentary. Henyn was just smart. Kudos to KimKim on the quality of the team they’ve put together. Highly recommended!

Our guide Rachid was so kind, fun, and we felt well cared for. Highly recommend!

Five (maximum) stars: Mohamed, our guide for the days in Marrakech; very informative, very knowledgeable; very pleasant and patient; speaks English very understandably.
Five stars: Yasser (our driver); with us for our five days in Morocco. Also informative as to local customs, “do’s and don’ts” , speaks English well enough, very pleasant and communicative.
Five stars: Camp Inara, Agafay; good food; great surroundings; pleasant people; nice pool.
Four stars: Hotel Medina in Essaouira. Right outside the medina. Just below luxury category, but nice, comfortable, clean and well-located hotel.
Three stars: Riad Pachavana in Marrakech; nice accommodations, but seemed a bit “tired”. Clean and sanitary. Friendly, efficient employees. There was another riad in the restaurant where we dined, Maison Arabe, which seemed much more elegant, but probably more expensive. We wouldn’t discourage a stay at Riad Pachavana, but it’s not a five star place (nor was it advertised as such).
We were favourably impressed with Morocco, it’s people, places and receptiveness to tourists - reserved, but helpful. I would return. ,

Activity Reviews

Marrakesh Evening Food Tour

Marrakesh

Three stars, but likely because we are finicky eaters.

Quality of Experience

Food

Generally good quality; good value for cost; fish was fresh and tasty.

Guides, Drivers and Staff

Yasser and Mohamed were both great, for the reasons in the body of my review.

Transport

Comfortable, roomy, modern car

Half-Day Guided Tour of Marrakech

Marrakesh

Comprehensive; our guide, Mohamed, was fantastic.

Quality of Experience

Guide, driver, camp Inara.

Food

(It’s just our particular tastes - we didn’t visit for the food.

Guides, Drivers and Staff

Transport

Guided Tour of Majorelle Garden

Marrakesh

Self-Guided exploration of Essaouira Medina

Morocco

Wind was especially strong the day we were there and that negatively interfered with the experience.

We had an amazing trip from start to finish. The itinerary was packed with a variety of of diverse landscapes. Planning from the States with Majid was effortless and he was most accommodating. Our driver Iziz was fantastic, he was informative, helpful, polite and respectful. I can’t say enough about how he made our experience so pleasant. We have never had a private driver before but after this it will not be our last.

Our 9-day family vacation in Morocco exceeded our expectations. Our main guide and driver, Tarik, was exceptionally accommodating, friendly and knowledgeable. Our experience was tailored to exactly what we needed- 3 days of moderate hiking in the Atlas mountains, with highlights in Marrakesh, Fes and Chefchaouen. Local guides in Imlil, Fes, Marrakesh and Volubilis brought so much to maximize our experience. Our accommodations were charming and comfortable, and the provided meals were great. There's nothing we would change, but to be able to spend more time in Morocco.

Activity Review

Imlil Valley Walk - Toubkal NP

Imlil

Our local guide, Aziz, was friendly and helpful and made our experience just wonderful. This walk between Berber villages was a highlight of our trip!

Quality of Experience

Food

Guides, Drivers and Staff

Our driver and now friend Ayoub made our entire experience easy peasy lemon squeezey. He intentionally included my 16 year-old in the entire journey. From Marrakech to Rabat, we laughed and joked and listened to great music. We are now big fans of the Gnawa music.

My son loved the Sahara from the camels to ATVs. I enjoyed the High Atlas Mountains from the hiking through the canyons near the Monkey Fingers to the bird watching.

The guides along the way were exceptional / especially our food guide in Marrakesh, Said in the High Atlas with his adorable daughter Sarah, and Sherif in Fes.

I appreciated Ayoub arranging a special shoe shopping mission with our Fes dinner host. Speaking of, after our dinner in Fes our gracious hosts (the father, wife, her sister, the grandmother and two teenage girls) pulled us into a neighbors’ engagement party where we were totally embraced in laughter and dance like I have never experienced before.

I hope all visitors experience the joy we did.

Hotel Review

Orient Desert Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Marrakesh Evening Food Tour

Marrakesh

Our food guide was very knowledgeable about the history, customs and circumstances behind all we tasted and explored.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hike through Berber Villages

Morocco

Said and his family were delightful. I was not feeling my best but Said made the hike very enjoyable and we took frequent breaks.

Quality of Experience

Food

I loved eating with Said’s family and meeting his baby daughter Sarah. It was a lively experience.

Guides, Drivers and Staff

Transport

This was our first time utilizing a high-end customized travel planning service. It's not inexpensive but from the outset Louis, our first point of contact, was super responsive and helpful in planning our stay, offering a variety of experiences to choose from and fixing our room reservation at the hotel (the only hiccup upon our arrival). Our 24/7 dedicated driver, Younes was all that we could have hoped for. He was knowledgeable, friendly, responsive to our whims and perhaps most importantly, an excellent and safe driver. By the end of our trip we had grown to consider him a dear friend as well. We’d highly recommend the hammam experience, especially after a long flight or a hike in Atlas Mountains to a Berber village. Just a wow experience! Our guides Anouar (dinner, museum, markets) and Hamid (hike in the Atlas mountains) were equally friendly, knowledgeable, professional and eager to share their love of Moroccan history, food, and culture with us. On a final note, I should mention that being in Morocco during Ramadan was particularly inspiring and personally rewarding. We learned so much about Islamic faith and history. In today's world, truth and knowledge are powerful and more needed than ever.

Hotel Review

2Ciels Boutique Hotel

Marrakech

Excellent location in the

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Evening Food Tour in Marrakesh

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Hammam Visit: Traditional Body Scrub

Morocco

Just WOW! Would best at the end of a long travel day or a hike in the Atlas mountains.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Imlil: Hike the Foothills of Mount Toubkal

Marrakesh

Not for those who are out of shape or intimidated by heights. We loved it.

Quality of Experience

Guides, Drivers and Staff

Transport

We were extremely satisfied with the communication with Ali, from the Kim Kim team, for quick and thorough responses. Our preferences and schedules were taken into consideration when they planned our trip and we were also able to choose optional tours and experiences as we desired. We appreciated that because the tour operator knows the country and sights very well, so we trusted them to make decisions about the itinerary and it all worked out well. Our driver Tayeb was always punctual, polite and safe and we learned a lot about the culture and lifestyle from him. He and our other tour guides, Souhel for a walking food tour in Marrakesh and Hamman who showed us the Bahai Palace and the home of Yves St. Laurent all spoke very good English and explained everything very well. They answered any questions that we had about history, culture, or the sight, so that we felt that we understood so much more about Morocco than we would have if we had not had their assistance. They gave us advice about bargaining in the marketplace and about safety information. My husband and I loved the whole trip so much and we are already giving our friends and family your agency contact information for their future use. Thank you very much for caring for us!

I had the most fantastic trip to Morocco with my daughters. We were able to spend an afternoon in Tangier, thoroughly explore the blue city, Chefchaouen, and then fall in love with the meandering market streets in Fes. Even though we had limited time in Morocco, we feel like we much better understand the culture, ideals and people of this amazing land on account of our cooking class in a private home, the time we spent with a family breaking the fast of Ramadan, and, most significantly, through the personal stories and experiences of our amazing driver and guide, Ismail. Ismail openly shared his experiences about what it was like growing up in rural Morocco and he was extraordinarily patient with all of our questions. We were fascinated by how the architecture reflects the history and religions of this amazing country and Ismail, and our other guides, really helped us appreciate this.

Majid made planning this trip very simple and stress-free! We would never have been able to experience, see and learn all that we did in Morocco without Majid's planning and organizing.

outstanding trip .. thank you KimKim for providing a rewarding trip .. no complaints of KimKim
tips for KimKim to add:
- Morocco prefers Morocco cash .. rarely US$, almost never credit card
- Plan 40 MAD dinner per person .. 20 MAD lunch per person
- Travel times on Itinerary were hours more than listed
- Berber lunch and dinner more expensive than good restaurants - was surprised
- add ability to shop at "regular stores" where people live .. not just in tourist areas
- fixed meals in hotels - (could be problem for allergies, vegan, vegetarian) - little flexibility - though we loved the foods
- bring Morocco electric adapter for US

Omar our trip manager and driver was terrific. He was very friendly and easy going and very informative. Lodging was always conveniently placed for exploring Medinas. I liked visiting the local trades and seeing the rug weaving, ceramic making, fossil preparation, leather tanning, etc. The camel ride and desert scenery were spectacular as was the monkey fingers hike in Dades Canyon.

Our driver/guide was fantastic. Even though he was fasting during Ramadan, he was the ultimate professional, working through a hotel change and also, creating a birthday surprise. He made Morocco personal to us. Also the local guide in Marrakech was great.

(My sister planned and booked the trip, so I didn't have that experience.)
We had a fabulous trip with our tour manager, Omar. It was truly an immersion in Moroccan culture, geography, and people. After our diverse experiences, I have a lively picture (understanding) of Morocco that no trip guidebook could give me.

Hotel Reviews

Riad Nesma Suites & SPA

Medina, Marrakech

Convenient location, friendly staff, comfortable rooms

Sahara Stars Luxury Camp

Merzouga

Don't think desert tent, think hotel. Comfortable, good food.

Kasbah Tiziri

Kelaat Mgouna

Fun to experience n amazing renovated kasbah! Delightful hosts! Great food!

Riad Merzouga Dunes

Merzouga

Great location, comfortable, quiet and peaceful, great food, friendly staff

Riad Farouzi Fes

Fes

Convenient location, very friendly staff, good food

Hotel Al Khalifa

Chefchaouen

Convenient location, comfortable room, good food, friendly staff

Hotel des Oudaias

Rabat

Convenient location, comfortable room, friendly staff, good food

Activity Reviews

Guided Tour of Marrakech

Marrakesh

Hicham was very informative and I learned a lot. Also, in each space he gave us time to look around before we moved on.

Day Excursion to Ourika Valley

Morocco

It was raining during this day trip, which affected what we could see and do. The waterfall area was more touristy than I would have liked. Our local guide Hassan was very solicitous about my balance and footing on the slippery stones.

Marrakech to Dades Valley via Ait Ben Haddou

Morocco

Interesting drive with a number of stops to stretch and look around. Ait Ben Haddout was definitely worth seeing. Our flexible tour guide Omar helped us find a museum I'd read about, which turned out to be the Musee de Oasis in the ksar El Khorbat. This was definitely worth visiting while our guide patiently waited. It was fun soaking in Omar's love for his home area,the Dades Valley.

Hiking the Road of 1000 Kasbahs

Morocco

Our Monkey Fingers hike was fantastic, with the help of our local guide Ahmed, who helped me over the rough spots. It was great to hike in nature.

Dades Valley to Merzouga via Todgha Gorge & Tinghir

Morocco

We could have skipped Todgha Gorge. We expected something like Monkey Fingers, but there was no hiking and it was way too touristy. Tinghir was disapppointing, since our local guide Abdul recited his script while looking down, did not engage with us and often walked ahead of us. I did like walking back through the village, though.

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

The drive with Omar was pleasant despite the rainy weather and we got to see some sights by car. It was raining more at Volubilis - ground was very muddy. Our guide Moustafa delivered his message in a monotone while looking down; he did not engage with us and walked on ahead of us. This was disappointing. I was glad to see the site, though.

Tour of Desert Region

Merzouga

Driving into a desert area with our free-spirit guide Atti to look for fossils was fun. It was interesting to see where fossils are quarried. Touring the fossil museum was a very informative, interesting experience. Hamid was a great tour guide to the larger desert region, so that we got a larger picture of this area that is not yet sand dunes. Walking through the market in Rissani was also fun. Riding a camel was a unique experience. I wouldn't want to have to do it daily! The camel driver was helpful and friendly. At the end, just before leaving us at the desert luxury camp, he told us that he wasn't paid to take people by camel to the desert camp, so he encouraged us to buy polished fossil artifacts that he'd brought with him.

Guided Tour of Fes

Fes

Rachid, who was friendly and polite, provided a thorough to the medina of Fes , guiding us well and sharing information. He talked a lot, so that after awhile we stopped asking questions because we didn't want a 10 minute or longer speech.

Merzouga to Fes via Midelt, Azrou, & Ifraine

Morocco

A good day, though a long drive, because our tour guide Omar was attentive to our needs and we stopped several times, and also walked in the forest for a brief time in the area where the monkeys wait for tourists to feed them.

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

Our tour guide gave us a good brief orientation. It was good to have time to explore the medina, then. We went to the kasbah museum in the medina; this was disappointing as there was not a lot to see for the price, poor lighting inside made it difficult to read information, which was not in English, and 3 employees stood in the garden the whole time when they could have been helping visitors learn about the site.

Hike to Cascade d'Akchour

Chefchaouen

Rained out! We drive to the entry to the waterfall area for a brief look but then returned to Chefchaouen to walk the medina further.

Driving Tour of Casablanca

Casablanca

It was interesting to see some of the older, and modern, sights of Casablanca by car. Entering the Hassan IImosque was very worthwhile; I hold mental images of the beautiful artistry of the mosque.

We would highly recommend our driver Oussmma. We have had the pleasure of working with him for the last 10 days of our Morocco trip and he has consistently demonstrated exceptional driving skills and professionalism.
He is an incredibly reliable and punctual driver. He arrived on time, and ensures that the car was in immaculate condition. We have witnessed his driving skills with ease, whether it’s heavy traffic or challenging weather conditions & consistently prioritizes the safety.
He is an excellent driver with knowledge of all the attractions and shopping places with authentic items at reasonable price. If you plan to visit Morocco, we highly recommend to engage with him as your driver/guide for an amazing experience to remember for lifetime….
Overall it was a great trip!

Hotel Reviews

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Barceló Casablanca

Casablanca

Authenticity & Character

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

I’m

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

O

Guides, Drivers and Staff

Transport

Sunrise hot air balloon ride in Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer from Skoura to Marrakech

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quick Tour of Casablanca with your Driver-guide

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Desert Adventures around Merzouga

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca to Chefchaouen via Rabat

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Sightseeing in Fes

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Hammam & Spa Experience Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Had a great visit to Morocco. Everything was well planned. A special shout out to our driver and my new friend Soufaine. He was fun to be with and made the sometimes long drives go by quickly.

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Glamping fun in the desert

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Everyone extremely friendly

Kasbah Titrit

Ait Ben Haddou

Really interesting place. To spend a night in. Dinner and breakfast were very good and everyone extremely friendly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Half-Day Guided Tour of Marrakech

Marrakesh

We had a great guide who really knew her stuff!

Quality of Experience

Guides, Drivers and Staff