Jessica has provided an outstanding service f...
South Korea | Aug 30 - Sep 9, 2024

Diep
Diep N.
Canada | Reviewed on Oct 01, 2024

Jessica has provided an outstanding service from planning, booking and following up with us throughout the trip. She provided accurate, on time and detailed information for each day. When we had question, Jessica replied very quick. She always made sure that we received the responses that we needed.

Hotel Reviews
Hotel 28 Myeongdong
Seoul

Beautiful small hotel. Staff are all friendly very attentive and give excellent services. Very comfortable bed. Very clean room and bathroom . The hotel always smelled very nice. Excellent location. One bad comment is the breakfast which has very limited choices for a small luxury hotel, same food was served, not much choices of fruits . Overall I had an enjoyable stay.

Authenticity & Character
Charming
Location
Convenient to walk to shops and restaurants
Staff
Excellent customer services
Cleanliness & Comfort
Bed is super comfy. Room smells very nice. One bad comment is the AC very noisy . We had to turned it off but the it was hot During the night
Lotte City Hotel Jeju
Jeju

Very disappointed for a 4 stars hotel. The check in staff was not friendly and slow. The hotel is old. The restaurant for breakfast is old and need a lot of renovations. The food is not quality and has poor choices . The coffee is awful even Korea is known for good coffee. I don t recommend this hotel to my family and friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lahan Select Gyeongju
Gyeongju

Nice hotel with excellent buffet and beautiful scenery on the lake

Authenticity & Character
It’s a typical big chain hotel. The hotel needs some touch up’s
Location
Great location for a getaway from busy Seoul
Staff
Average service like big hotel chains
Cleanliness & Comfort
It s clean nothing special
SIGNIEL BUSAN
busan

We were lucky to have a corner room on the upper floor with amazing ocean and mountain / city view. The beds are comfy. Room was clean . The breakfast buffet is outstanding I enjoyed very much. I also enjoyed very the lounge for tea, cocktails … The hotel has beautiful infinity swimming pool. Good location for evening walk but it s a bit far away from the shops and center of Busan. Overall I had a good stay I would come back to Signiel. The concierge services staff is outstanding . The check in services need to be more efficiency especially at the 3 o clock check in time when many guests checking in at the same time.

Authenticity & Character
Beautiful hotel
Location
Good location with beach walk
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul

The visit to the palace and the village was interesting.

Quality of Experience
Guides, Drivers and Staff
Mr. Micky seems knowledgeable. Have a little accent that sometime it was difficult to understand. Overall he gave a very good service
Transport
Full Day Suwon and Yongin Tour From Seoul
Full Day Suwon and Yongin Tour From Seoul
Seoul

In my opinion there was not much to see. I did not like the lunch fried chicken . The restaurant is not clean . I did not enjoy the walk to the local market after the lunch, there was nothing to see and it s quite filthy. I do not recommend to spend have these places in the itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Gyeongju

Beautiful scenery , museum , Very interesting . I enjoyed the explanations provided by Mr. Jade Kim.

Quality of Experience
Guides, Drivers and Staff
Excellent tour guide, fluent in English, Mr. Jade Kim is native from Busan that why he is very knowledgeable of the history and the area . He made sure we enjoyed the visits and learned about Korea history. He was open to accommodate our interests and not sticking to the itinerary.
Transport
Half Day Bulguksa and Seokguram Grotto Tour
Half Day Bulguksa and Seokguram Grotto Tour
Gyeongju

Love love the visit. Highly recommended. The best is the lunch at a local tiny restaurant who makes their own tofu . Thanks Mr. Jade Kim for introducing to us home made cuisine. Most memorable meal.

Quality of Experience
I
Guides, Drivers and Staff
Transport
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Half Day Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Interesting visits beautiful view of Busan from different spots on the mountain . Excellent lunch with fresh seafood at the fish market. Best fresh abalones, clams that I have never had. Not mentioning the marinated crabs , typical Busan . Another unforgettable meal. Thanks Mr. Jade Kim.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Jeju Island

Another excellent visits in Jeju island. Beautiful beaches. It was interesting and different to discover a beautiful bonsai garden. Mrs Susie gave excellent services and very attentive to make sure we had a good time in Jeju

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 07, 2024
Dear Diep, Hope you are doing great. Thank you so much for your wonderful feedback. It is my great pleasure to ensure that everything went smoothly from planning to follow-up. It's also great to know you enjoyed your stay at Hotel 28 Myeongdong, appreciating the friendly staff, comfortable accommodations, and excellent location, despite the limited breakfast options. We regret to hear about your experience at Lotte City Hotel Jeju and appreciate your honest input regarding the check-in... Read more

Dear Diep,

Hope you are doing great. Thank you so much for your wonderful feedback. It is my great pleasure to ensure that everything went smoothly from planning to follow-up. It's also great to know you enjoyed your stay at Hotel 28 Myeongdong, appreciating the friendly staff, comfortable accommodations, and excellent location, despite the limited breakfast options.

We regret to hear about your experience at Lotte City Hotel Jeju and appreciate your honest input regarding the check-in process and the breakfast quality. Your feedback is valuable to us, and we will certainly relay your comments to the hotel management.

Thank you once again for taking the time to share your experiences. We hope to welcome you back on your next trip.

Best regards,
Jessica