Amazing concierge service
Vietnam
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Dec 28 - Jan 14, 2023
The trip was amazing. Hien was very communicative and made sure everything went according to plan. We were taken care of from A to Z and had the private car, driver and tour guide to ourselves during the trip. We paid a fraction of the cost compared to other tailor tours. When I had some plan changes or requested additional tours or services, Hien quickly accommodated the request and got the driver and the tour guide ready for us. She was our private concierge and ready to answer any questions.
Hotel Reviews
Huge room with spacious bathroom and bathtub with a view of Halong Bay. I took one star off because the room is a bit dated, directly below the dining room, so we hear all the walking from the dining room and have a sewage smell coming up from the drainage. The staff was amazing.
Good and clean room. The location is a bit outside of the old town. The taxi wouldn't take us because it's not far enough for them to drive, and it's a good 30 minutes walk. The breakfast choice wasn't that great compared to other hotels on our trip.
This hotel was rated as 4 stars, but it should be 3 stars. It's very old, and there was no plug by our bedsides. The bathroom was not bright enough and water was constantly leaked out to the floor from the shower.
We had an upgrade to a garden-view bungalow, and we loved it. By far, it's the best hotel on the entire Vietnam trip. The staff was very helpful and friendly.
Dear Minh,
Thank you so much for your good reviews!
We are very thrilled to hear that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience. We’re very grateful for customers like you and hope to see you again!
Warmest regards,
Hien