Kimkim Trip Reviews for Vietnam

4.9
Based on 396 ratings
Read 396 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Vietnam with kids
Vietnam | Nov 3 - Nov 16, 2024

Nicki
Nicki P.
Canada | Reviewed on Nov 20, 2024
We had a wonderful 2 week trip to Vietnam. The KimKim team/Kelly were so easy to work with so there was minimal preparation need to plan the trip…we really just packed and got on a plan! Vietnam was a great country to travel with kids, as it always felt safe, had lots of activities and action to keep them engaged and the people in Vietnam were really nice to the kids. Food was a highlight-really great restaurants were organized and the food tour in Ho Chi Min (Street Food Man tour with... Read more

We had a wonderful 2 week trip to Vietnam. The KimKim team/Kelly were so easy to work with so there was minimal preparation need to plan the trip…we really just packed and got on a plan! Vietnam was a great country to travel with kids, as it always felt safe, had lots of activities and action to keep them engaged and the people in Vietnam were really nice to the kids. Food was a highlight-really great restaurants were organized and the food tour in Ho Chi Min (Street Food Man tour with Tanya) was, as my kids said ‘10 out of 5 stars’! We loved Hoi Ann and were glad we spent extra time there. Although our beach day rained it was still great to have a day to relax by the ocean and pool mid way. Our only disappointments were 1. Ha Long Bay is way too busy and kayaking in bay of litter was not what we expected-was definitely worth the extra day to get out to the less busy went out to the less busy and more pristine areas. we would not recommend Ha Long Bay unless it is 3 day 2 night and you can get out of actual Ha Long Bay area . 2. A lot of places/activities have lost their authenticity with tourism increasing so much again post covid (good for the country obviously), but does make you feel a bit like a heard of sheep checking off a to do list of tourist activities. Would definitely skip Ba Na (even though that is where the golden bridge is it was way too busy and all fake). Would definitely try to get off the beaten path more if we went back to Vietnam.

Local specialist: Kelly Lu

Gratitude to Long
Vietnam | Nov 2 - Nov 13, 2024

Shannon
Shannon M.
Thailand | Reviewed on Nov 19, 2024
From the beginning of planning, Long was incredibly responsive and helpful to pull the trip together. He listened carefully to what we wanted to accomplish on this trip and made very appropriate recommendations. His hotel picks were incredible for the local flavor, location and amenities. While on the trip when we had any questions, he was immediately responsive. There was a concern with the room we were given on the Hua Long Bay Cruise and Long was responsive and resolved it perfectly.... Read more

From the beginning of planning, Long was incredibly responsive and helpful to pull the trip together. He listened carefully to what we wanted to accomplish on this trip and made very appropriate recommendations. His hotel picks were incredible for the local flavor, location and amenities.

While on the trip when we had any questions, he was immediately responsive. There was a concern with the room we were given on the Hua Long Bay Cruise and Long was responsive and resolved it perfectly.

I would plan another trip with Long and would recommend him to anyone I know that is traveling to Viet Nam or other areas where Long could assist.

Local specialist: Long Dao

Norther Vietnam - Hanoi, Bac Ha, Sa Pa, Lan Ha Bay
Vietnam | Nov 6 - Nov 16, 2024

Deborahlkagan@gmail.com
[email protected] K.
Tampa, FL | Reviewed on Nov 18, 2024

Trang did a superb job planning our trip. She connected us with a marvelous guide, Trung and driver. All accommodations were perfect in both quality and location. Communication was fast and easy with both Trang and our guide Trung. We appreciate the great care given to us in all areas of our travel. Thank you!

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 19, 2024

Hi Deborah,

I hope you and Robert are doing well. Thank you for taking the time to share your experience with us! I am so happy to have a chance to meet you in person in Hanoi and that you enjoyed your holiday in Vietnam. Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and our operation team who will be delighted to know they made your trip memorable!

Wishing you and your family all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Warmest greetings from Vietnam,
Trang

Reliable did a great job organizing our 23 da...
Vietnam | Oct 21 - Nov 12, 2024

Solomon
Solomon F.
Canada | Reviewed on Nov 18, 2024

Reliable did a great job organizing our 23 day visit to Vietnam. They arranged for a few internal flights and our 4 and 5 star hotels. We had experienced English speaking guides, always picked up at the airport or the hotels on time. No complaints just praise. Good job!

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Nov 21, 2024

Hello Sol,

I hope you and Celine are doing well. Thank you for taking the time to share your experience with us!Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and our operation team who will be delighted to know they made your trip memorable!

Wishing you and Celine all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Best wishes,
Lucy

Great Trip to Vietnam
Vietnam | Nov 3 - Nov 10, 2024

Garrett
Garrett H.
| Reviewed on Nov 17, 2024
Our specialist, Huyen, was great to work with. She helped us take different pieces of different tours to come up with our own itinerary, move dates around, and answered all of our questions. From the moment we landed in Hanoi, we felt well taken care of even if we were unable to communicate with the local drivers. All of the drivers and tour guides were friendly and on-time. When moving from one activity or guide to the next, we were always handed off to someone who would then take care of... Read more

Our specialist, Huyen, was great to work with. She helped us take different pieces of different tours to come up with our own itinerary, move dates around, and answered all of our questions.

From the moment we landed in Hanoi, we felt well taken care of even if we were unable to communicate with the local drivers. All of the drivers and tour guides were friendly and on-time. When moving from one activity or guide to the next, we were always handed off to someone who would then take care of us.

Ha Long Bay was definitely a highlight of our trip. The views were amazing and we especially enjoyed kayaking between the rock formations. Plus we got to know other travelers on the ship. We were also pleasantly surprised by the large size of the cabin on the Swan Cruise ship.

In Ho Chi Minh City, we really enjoyed our food tour with Phat from Saigon Food Tour. He was fun and enthusiastic, and he took us to a couple places off the beaten path. The food was all delicious and we learned about the culture.

In Hoi An, highlights included a ride in a basket boat, a walking tour of the old town, and a hands on cooking class.

Though we had a couple of obligatory stops at the tourist centers where they try to sell you everything, I'm confident that I would not have been able to plan as successful a trip on my own.

Hotel Reviews
Calista Sai Gon Hotel

Hotel was clean and staff was friendly, but the hotel is in a very loud area and the windows do not block any of the sound.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise

This ship was really nice and the staff were very friendly. The rooms were bigger than we expected. Everything was well organized. We really enjoyed the kayaking between the rock formations. Would definitely recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Rose Garden Hotel
Hoi An

Great hotel and friendly staff. We took advantage of the onsite spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AMIRA HOTEL HANOI

This hotel was right in the heart of things, but wasn't noisy. Everything was clean and the staff were helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Cooking Class & City Tour
Hanoi Cooking Class & City Tour
Hanoi

The city tour was OK. Our guide didn't seem to really have a plan so we wandered around aimlessly and he kept pointing out the same items at different stalls. Even after he asked if we were ready for lunch, we wandered around much longer than expected before finding a place to eat. I think it threw him off when we asked for local food and not a touristy restaurant. For the cooking class, the chef was great and we were definitely able to get hands on with making the delicious food. The location was a bit difficult for our driver to find. We weren't expecting a cooking class with just the two of us and we also didn't expect the driver and tour guide to stay with us the entire time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An
Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An
Vietnam

Driver was excellent.

Guides, Drivers and Staff
Transport
Hoi An Cooking Class & Cam Thanh Fishing Village:
Hoi An Cooking Class & Cam Thanh Fishing Village:
Hoi An

Excellent excursion. The cooking class was very fun and we enjoyed talking to the other participants. Not only did the chef show how to make the dishes, but there were several assistants to dummy-proof the hands-on part of the class. The food was very tasty. The basket boat ride was one of our highlights. There was clearly a standard agenda. Paddle, visit the professional boaters who could spin their boats very quicky, visiting the fishing man casting his net, visit the karaoke area, do some fishing, and visit the heart sculpture for pictures. Our boatman was super nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day city tour to visit Hoi An Ancient Town
Half day city tour to visit Hoi An Ancient Town
Hoi An

Troung was a great and very kind tour guide. She showed us all around the old town and gave us the history.

Quality of Experience
Guides, Drivers and Staff
Transport
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Group tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

Phat was a great food guide. He was fun and enthusiastic, and he took us to places off the beaten path.

Quality of Experience
Guides, Drivers and Staff
Transport
Cu Chi Tunnels and Ho Chi Minh City Tour
Cu Chi Tunnels and Ho Chi Minh City Tour
Ho Chi Minh City

This was an enlightening experience, but might not be worth the long drive to Cu Chi from HCMC. The city tour was good. The lunch was OK. Clearly all of the tour guides take their groups to Nam Du for lunch.

Quality of Experience
Food
Don't go to Nam Du restaurant.
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Highly recommend! Ha Long Bay is beautiful, the Swan Cruises ship was very nice, and the cabins were much bigger than expected. We really enjoyed kayaking between the rock formations as well as meeting other travelers. The guide on the ship was terrific!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem

The best way to plan a trip and travel out t...
Vietnam | Nov 2 - Nov 14, 2024

Brittany
Brittany D.
Atlanta, GA | Reviewed on Nov 16, 2024
The best way to plan a trip and travel out there!! We will definitely use KimKim again!! Having the ability to personalize our Vietnam trip with a local agent like Doris was so easy and stress free. She listened to our desires and made it happen! Any questions we had before we traveled and during, she answered! When we got in country, our personal tour guides, Thao and Long, were amazing!!!! So knowledgeable and added so much to our experience! Long went out of the way above and beyond to... Read more

The best way to plan a trip and travel out there!! We will definitely use KimKim again!! Having the ability to personalize our Vietnam trip with a local agent like Doris was so easy and stress free. She listened to our desires and made it happen! Any questions we had before we traveled and during, she answered! When we got in country, our personal tour guides, Thao and Long, were amazing!!!! So knowledgeable and added so much to our experience! Long went out of the way above and beyond to show us around, meeting us after our “tour” was over to make sure we knew places to go during our free time. Both sent us suggestion and messages throughout our stay even when they were no longer with us. We learned so much more than we ever would have had we traveled in a big group or without a guide. It was a trip of a lifetime and I’m so glad we used KimKim!

Activity Reviews
Pu Luong- Ninh Binh - Visit Hoa Lu, Vietnam's  Ancient Capital - Trang An Grottoes Boat Trip
Pu Luong- Ninh Binh - Visit Hoa Lu, Vietnam's Ancient Capital - Trang An Grottoes Boat Trip
Vietnam

The temple and capital were great, but the Trang An boat trip was the Most beautiful place of the whole trip!

Halong Bay - Hanoi - Fly to Hue
Halong Bay - Hanoi - Fly to Hue
Vietnam

Sung Sot Cave is worth the visit! It is massive and worth the time and the climb it takes to get to it!

Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue

When we got to Hue, we got a new tour guide. Highly recommend having more than one tour guide if visiting different areas of a country! This gave us a whole new perspective of the country that we wouldn't have gotten with one guide the whole time! The Ecovillage is completely worth it!!! They did an amazing job with the cooking class, the bike ride and even surprised us with foot massages after our bike tour! The village tour was fun too! Got to make some incense sticks with the local people.

Hanoi biking  and city tour
Hanoi biking and city tour
Hanoi

This day was an experience :). I will say our favorite part of this day was the biking tour of Hanoi city, around West Lake (Ho Tay). There are so many scooters in the city and learning to bike through the city was something we will never forget!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Mai Chau, Valley of White Thai People
Hanoi - Mai Chau, Valley of White Thai People
Vietnam

Such a beautiful area! During the bike tour, we were able to visited with some of the locals while they were working. This began to show us the benifits of having a local guide to be with you, which partnering with KimKim allowed us to do! Our tour guide Thao, had built relationships with the people and understood the culture. This allowed us to get up close and personal with the village people and work along side of them! Bringing us closer to the culture and the land around us! We even got to make our own chopsticks!

Quality of Experience
Our guide had made relationship with the locals which allowed us to get up close and personal with daily life!!
Food
Guides, Drivers and Staff
Tour guide had made
Transport
Mai Chau - Pu Luong
Mai Chau - Pu Luong
Vietnam

ONE OF OUR FAVORITES! We loved the rice field terraces. The beauty of this area is beyond anything I have ever seen. We were able to walk through a couple villages and make our way through the Rice fields.

Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Halong Bay is beautiful, but be prepared for the crowed that goes along with it! This was one of the days i was looking most forward to, but it was probably one of my least favorite, but still would do it again. This is the only way to really see the Bay fully and experience the vastness of the area. So just do it, but just be prepared.

Hue, Visit Tomb of Emperor Tu Duc - Hoi An
Hue, Visit Tomb of Emperor Tu Duc - Hoi An
Vietnam

Great for those that love history! A lot of this day was focused on history and learning about the dynasties of Vietnam. The Ocean Cloud Pass was beautiful!

Hoi An: Cam Thanh Fishing Village & Hoi An Ancient Town
Hoi An: Cam Thanh Fishing Village & Hoi An Ancient Town
Hoi An

The Coconut Village was so much fun! we really enjoyed the casting nets with our boat driver! We had a private boat that took us to the village and during the boat ride, we each got to cast the net into the water and learn about their fishing processes! The Coconut river and basket boats were a hoot! Lots of people, but you still felt like you were able to see and experience the river on your own!

Guides, Drivers and Staff
Our guide, Long was amazing! He went above and beyond to make sure we had a full experince, even when his "job" was finished, he joined us in the evening to make sure we knew where to go and what to do to get the full experience before the rain showers came the next day!
Day Free in Hoi An
Day Free in Hoi An
Hoi An

Tour Guides know best!!! We asked our guide, Long, what we should do for a free day that wasn't already on our itinerary! He didn't steer us wrong. We did a craft village day with our free day. Doris, our agent was able to get us a private car to drive us to each of the villages. We filled a whole half day learning about different ancient art work and handmade crafts, while getting to participate and learn from each of them. We made wooden ordinates, pottery and lanterns throughout the day and only spent a total of $15 each!

Hoi An - Da Nang Airport - Fly to Hanoi
Hoi An - Da Nang Airport - Fly to Hanoi
Vietnam

Train Street worth the hype! We visited Train street two different times, once at night (7:30pm) and once during the morning (11:50am). Very different experiences when you are on two different sides of the tracks! Great experience!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Nov 19, 2024
Dear Brittany and Family, Thank you so much for your detailed review, kind words, and beautiful pictures. I’m thrilled to hear that your trip was stress-free and enjoyable. Knowing that you had a great experience makes my work truly meaningful. I will pass on your compliments to our tour guides, Mr. Thao and Mr. Long. They will be delighted to know they played a part in making your trip memorable and filled with interesting experiences. Once again, thank you for choosing to travel with us.... Read more

Dear Brittany and Family,

Thank you so much for your detailed review, kind words, and beautiful pictures. I’m thrilled to hear that your trip was stress-free and enjoyable. Knowing that you had a great experience makes my work truly meaningful.

I will pass on your compliments to our tour guides, Mr. Thao and Mr. Long. They will be delighted to know they played a part in making your trip memorable and filled with interesting experiences.

Once again, thank you for choosing to travel with us. Wishing your family all the best in life! My team and I would be more than happy to welcome you back to our country someday.

Warmest regards,
Doris

I have only positive things to say about our ...
Vietnam | Oct 20 - Oct 30, 2024

B
Bruce K.
San Jose, CA | Reviewed on Nov 15, 2024
I have only positive things to say about our trip to Viet Nam. From the time we landed in Saigon until when we were dropped off at the airport in Dan Ang, we had a fantastic time. Our "travel consultant", Huyen was SO patient taking our input and making changes to our itinerary until we we satisfied we had what we want. Of all the fun things we did, I have to say the Saigon Food Tour, and the two food classes were the highlights. And maybe the thing that most impressed me was that... Read more

I have only positive things to say about our trip to Viet Nam. From the time we landed in Saigon until when we were dropped off at the airport in Dan Ang, we had a fantastic time.

Our "travel consultant", Huyen was SO patient taking our input and making changes to our itinerary until we we satisfied we had what we want. Of all the fun things we did, I have to say the Saigon Food Tour, and the two food classes were the highlights. And maybe the thing that most impressed me was that everything was right on schedule. The only exception was when the typhoon forced us to reschedule one of the food classes, and even that was taken care of with amazing efficiency.

No question, we will use Kimkim to help us arrange our next trip to SE Asia.

On a scale of 1-5, they get a 10!

Hotel Reviews
Riverside Hotel Saigon
(+84) 28 3822 4038

Great location, clean, comfortable rooms, wonderful breakfast!

Authenticity & Character
Location
Easy walk to things in District 1
Staff
Cleanliness & Comfort
New Livitrans Train
Authenticity & Character
Cleanliness & Comfort
Betel Garden Villas

This hotel was over the top. The rooms were fine, the grounds were amazingly beautiful, and maybe most importantly, the staff were SOOO accomodating and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hoi An Cooking Class (Join a small group)
Hoi An Cooking Class (Join a small group)
Hoi An

Our chef/instructor was lots of fun, every entertaining and SO much energy!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon Cooking Class (Hoa Tuc)  - With Going to The Market  (Join -in a Group Tour)
Saigon Cooking Class (Hoa Tuc) - With Going to The Market (Join -in a Group Tour)
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Group tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

Sooooo much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem

12 day tour of Vietnam/ Cambodia via KimKim
Vietnam | Oct 27 - Nov 7, 2024

Desmond
Desmond T.
United Kingdom | Reviewed on Nov 14, 2024
Day 1: arrival into Hanoi
Pick up at airport was good, stand in guide Mr Thrung was knowledgeable and enthusiastic, and gave a great restaurant recommendation for dinner: we went twice!
Hotel DeSyloia was very good quality; staff attentive; room clean, and everything worked. very satisfied.
Day 2/ 3: Touring Hanoi. Guide Mr Que very effective . All the itinerary was enjoyable, with possible exception of the Lacquerware factory visit, where heavy selling approach was excessive.
Most...
Read more

Day 1: arrival into Hanoi
Pick up at airport was good, stand in guide Mr Thrung was knowledgeable and enthusiastic, and gave a great restaurant recommendation for dinner: we went twice!
Hotel DeSyloia was very good quality; staff attentive; room clean, and everything worked. very satisfied.

Day 2/ 3: Touring Hanoi. Guide Mr Que very effective . All the itinerary was enjoyable, with possible exception of the Lacquerware factory visit, where heavy selling approach was excessive.
Most favourite tour was boat trip at Trang An caves. Outstanding experience, the highlight of Hanoi visit for us, and would highly recommend to incldue in any Hanoi itinerary.

Day 3: transfer by VietAirJet to Hue. Good flight; all went well.

Day4/5: enjoyed Hue markets and cultural stops. Our Guide Mr Hoa was again knowledgeable and enthusiastic, particularly taking us to authentic Vietnamese eateries for lunch, and to local food markets.

Indochine Palace a good hotel. Staff kindly switched rooms to one with a bath tub, promptly and without fuss.

Day6/8: transfer to Hoi Ann. We enjoyed drive from Hue to Hoi Ann, including stop at Bana Hills.
Cultural tour was good, lantern making “ok”, and we enjoyed having time to tour Hoi Ann ourselves.
The biking visit to organic farm was rained off, but, in all honesty, we appreciated a day just to relax after the preceding schedule!

Silk Senses Hotel was excellent, if a bit removed from Hoi Ann centre.

Day 9: Transfer to Siem Reap. Instead of a direct flight, KimKim booked us on a two leg flight from Danang to Siem Reap, with a 3 hour layover in Bangkok. Was worst part of itinerary planning, and basically wasted a whole day. Rest of itinerary planning and communication was excellent.

Hotel Saem Siem Reap was fine, except location of our room (#101) faced reception and pool, which meant a parade of guests walking past our ground floor window all day- so no sense of privacy. It was also next to the bar, which was noisy.

The whole Siem Reap tour was very special, and we enjoyed all of it, including Dawn at Angkor Wat. Our Guide Mr Phal was outstanding, and we felt privileged to have the benefit of his expertise and attention to detail.

Would not hesitate to recommend KimKim as guide and itinerary planners.

I don’t wish the gripes above to detract from a truly memorable experience, that we would strongly recommend to others.

Local specialist: Long Dao

Highlights of Thailand and Vietnam
Vietnam | Oct 28 - Nov 11, 2024

S
Sarah H.
United Kingdom | Reviewed on Nov 12, 2024
Overall, we had an amazing time seeing highlights of Thailand and Vietnam over two weeks. Our tour guides really made the trip special and cannot thank Mem, Annie, Long and Peter enough for going above and beyond for us. Hotels were ok, which was fine as we weren't spending a lot of time in the room (out sightseeing much of the time). Some had peculiarities such as not providing an iron but charging for ironing services, and ok breakfast selection. However, the hotel in Hanoi was the... Read more

Overall, we had an amazing time seeing highlights of Thailand and Vietnam over two weeks. Our tour guides really made the trip special and cannot thank Mem, Annie, Long and Peter enough for going above and beyond for us.

Hotels were ok, which was fine as we weren't spending a lot of time in the room (out sightseeing much of the time). Some had peculiarities such as not providing an iron but charging for ironing services, and ok breakfast selection. However, the hotel in Hanoi was the best one by far, especially the staff - really helpful and personable, would recommend if you want to be right in the centre of the Old Quarter area. In hindsight, we could have looked more into specific hotels to help inform our local specialist and take into account differing standards.

It was really helpful to have Trang available during our trip for any issues (only had a minor delay with a driver, otherwise it all went pretty smoothly).

Activity Reviews
Bangkok Explore Tour with River Boat & Tuk Tuk
Bangkok Explore Tour with River Boat & Tuk Tuk
Bangkok
Hanoi City Tour
Hanoi City Tour
Hanoi
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Halong Bay - Hanoi
Halong Bay - Hanoi
Ha Long Bay
Half-Day Ho Chi Minh City Tour
Half-Day Ho Chi Minh City Tour
Ho Chi Minh City
Half-day Cu Chi Tunnels tour
Half-day Cu Chi Tunnels tour
Ho Chi Minh City
Chiang Mai – City tour & Doi Suthep
Chiang Mai – City tour & Doi Suthep
Chiang Mai
Koh Samui Free Day
Koh Samui Free Day
Koh Samui
Hanoi - Ninh Binh
Hanoi - Ninh Binh
Ninh Binh
Ben Tre Tour
Ben Tre Tour
Ho Chi Minh City
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 12, 2024

Hi Sarah,

I hope you are doing well and have arrived home safely. Thank you for taking the time to share your experience with us! I am really glad that you enjoyed your holiday in Vietnam and Thailand. Your feedback is highly appreciated, enabling us to develop our services further and organise memorable trips for our future clients.

Once again, thank you for trusting us and choosing Vietnam and Thailand as your travel destinations. Wishing you and your family all the best. I hope to have another chance to welcome you again in Vietnam & Southeast Asia!

All the best,
Trang

Great trip to Vietnam and Thailand tailored to my requests.
Vietnam | Oct 27 - Nov 9, 2024

Barbara
Barbara E.
Kensington, NY | Reviewed on Nov 12, 2024
Huyen was great to work with. She listened carefully to my requests and was flexible in her recommendations so that the trip was tailored to our needs. I joined my husband on a trip for work so we did not need help with hotel reservations. Huyen was great at suggesting options for things for us to do when he was not working. She arranged for tours of Ninh Binh and Ha Long Bay in Vietnam, including an overnight boat cruise on Ha Long Bay. In Thailand we had a half day elephant sanctuary... Read more

Huyen was great to work with. She listened carefully to my requests and was flexible in her recommendations so that the trip was tailored to our needs. I joined my husband on a trip for work so we did not need help with hotel reservations. Huyen was great at suggesting options for things for us to do when he was not working. She arranged for tours of Ninh Binh and Ha Long Bay in Vietnam, including an overnight boat cruise on Ha Long Bay. In Thailand we had a half day elephant sanctuary tour that was great as well as a trip to the highest mountain in Thailand and a hike through the mountains by several waterfalls and through terraced rice paddies. Once the trip was underway, Huyen remained in contact and was incredibly helpful when we had problems. When I left my passport on the boat in Ha Long Bay she contacted the cruise company for me and arranged to have the passport delivered to my hotel the next day! The only glitch was when she gave me the wrong time to meet the tour for the Elephant Sanctuary. However, she called the tour and arranged for a private car to pick us up within 10 minutes to bring us to meet the others on the tour. She never missed a beat!

Hotel Review
Athena Cruise
Ha Long Bay

We loved our overnight cruise on Ha Long Bay. The staff was friendly and the food was excellent. Our cabin was comfortable and roomy. We enjoyed sitting on our private balcony as well as making spring rolls with the crew staff.

Authenticity & Character
The cruise ship is clean and comfortable.
Location
this is a cruise on Ha Long Bay!
Staff
very friendly and helpful.
Cleanliness & Comfort
Everything was clean and comfortable
Activity Reviews
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Vietnam

We enjoyed our day in Ninh Binh. Our guide was very informative in the ancient capital and the boat trip was great.

Quality of Experience
OVerall great day
Food
Lunch was good.
Guides, Drivers and Staff
We loved our guide, Brian. His English was great and he was very informative and easy to talk to
Transport
we were very comfortable in our private car.
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

We loved this trip to Ha Long Bay. We had a comfortable room with a private balcony. The food was very good and the staff was friendly. I loved waking up to do Tai Chi on the deck at dawn.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok - Damnoen Saduak Floating Market - half-day free
Bangkok - Damnoen Saduak Floating Market - half-day free
Bangkok

We were picked up and driven 1.5 hours south to a floating market. We had a boat ride through the canals but it ended at the floating market. There we walked around but would have had to hire a different boat to actually take us through the market. Our guide left us alone in the market and went to have coffee. That was fine for us as we enjoyed the time to browse, but I think some people would have enjoyed having more guidance and an interpreter in the market.

Quality of Experience
Guides, Drivers and Staff
Our driver was excellent. He drove quickly but safely in heavy traffic.
Transport
Bangkok No guide – Morning flight to Chiang Mai – Doi Suthep Hill (B)
Vietnam

We enjoyed going to the the top of Doi Suthep Hill. However, it rained and was cold. Our guide made the best of it and was very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai – Half day Elephant Sanctuary (Join -in tour) - Evening Foodie tour by Tuktuk (B,L,D)
Chiang Mai

We had a great trip to the Jungle Elephant Sanctuary. We got a late start due to a miscommunication about the start time, but Huyen arranged or a separate car to pick us up and we joined the bus part way. The day itself was great. We enjoyed feeding the elephants, bathing with them and having a mud bath with them! The food was so so but that is not why you take this trip. The elephants are amazing! our evening foodie tour was fun but it was rainy and a bit cold. Our guide was great at finding all different foods for us to try and even at finding a dry spot to sit in despite the rain. I would never have known to try these foods without our guide!

Quality of Experience
Food
lunch was served but was not great.
Guides, Drivers and Staff
Ms Wandee was great at leading us through our foodie tour.
Transport
Chiang Mai - Doi Inthanon National Park - Chiang Mai (B)
Chiang Mai - Doi Inthanon National Park - Chiang Mai (B)
Chiang Mai

This was a great day despite it being somewhat rainy. Since the top of the mountain is a temperate rain forest, the rain did not matter. We drove up into a cloud and wandered through moss covered trees and temples. Beautiful and eerie! Then we hiked further down the mountain for a about 1.5 hours near several waterfalls and through terraced fields with a local guide. The rain stopped and we were really able to enjoy this!

Quality of Experience
Food
We stopped for lunch at a restaurant in the park which was not included in the fee, but the food was delicious.
Guides, Drivers and Staff
Ms Wandee was informative, friendly and a great guide
Transport
Great driver!
Local specialist: Huyen Nghiem

Excellent tour director and guide = perfect vacation!
Vietnam | Oct 21 - Nov 1, 2024

Colin
Colin M.
Chicago, IL | Reviewed on Nov 07, 2024
Our tour director, Ha, was excellent at creating a tour that met our interests perfectly. The Vespa food tour at night in Hanoi was unforgettable! The trips outside Hanoi included hiking, cycling and kayaking making this an active vacation, which was very important for us. And our guide, Huy was superb in every way: knowledgable, informative, punctual and super friendly and upbeat. We recommend this team without any reservations! Read more

Our tour director, Ha, was excellent at creating a tour that met our interests perfectly. The Vespa food tour at night in Hanoi was unforgettable! The trips outside Hanoi included hiking, cycling and kayaking making this an active vacation, which was very important for us. And our guide, Huy was superb in every way: knowledgable, informative, punctual and super friendly and upbeat. We recommend this team without any reservations!

Activity Reviews
Hanoi Vespa by night food tour (N)
Hanoi Vespa by night food tour (N)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi to Mai Chau & Activities
Hanoi to Mai Chau & Activities
Mai Chau
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Biking trip to Tho Ha village, Nho Quan
Ninh Binh - Biking trip to Tho Ha village, Nho Quan
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cuc Phuong National Park
Cuc Phuong National Park
Ninh Binh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Nov 08, 2024

Dear Colin,

Thank you so much for sharing your wonderful feedback! We're thrilled to hear about our great and memorable time in Vietnam with Ha, Huy, and our team. We'll be sure to pass along your kind words to Huy as well; he will be so happy to know you enjoyed his guidance. We appreciate your recommendation and hope to welcome you back for more unforgettable adventures in the future to Vietnam and other Southeast Asian countries!

Take care and we are looking forward to welcoming you back one day!

With my best regards,
Ha

We had a great time in Vietnam thanks to our ...
Vietnam | Oct 15 - Oct 22, 2024

Iryna
Iryna N.
Chicago, IL | Reviewed on Nov 05, 2024
We had a great time in Vietnam thanks to our tour agent Hien and her amazing team. They made our trip unforgettable and perfect! Great and smooth trip overall. I felt like they had everything under control and we were there just to relax and enjoy the beauty around us.
Our tour guide Cuong was great! Very knowledgeable, informative and polite, great photographer who made sure we have good pictures from every place we visited, great English as well! We had the best driver - Mr. Manh- who...
Read more

We had a great time in Vietnam thanks to our tour agent Hien and her amazing team. They made our trip unforgettable and perfect! Great and smooth trip overall. I felt like they had everything under control and we were there just to relax and enjoy the beauty around us.
Our tour guide Cuong was great! Very knowledgeable, informative and polite, great photographer who made sure we have good pictures from every place we visited, great English as well! We had the best driver - Mr. Manh- who drove us safely around Vietnam. The timing for each visit was perfect. We really loved everything we saw. Each day was interesting. Northern Vietnam is beautiful and we can’t wait to be back soon.
Highly recommend it!

Hotel Reviews
The Oriental Jade Hotel
Hanoi

Great location, design, breakfast. Excellent customer service

Authenticity & Character
Location
Staff
They go above and beyond for their clients
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai

Very beautiful hotel with great breakfast options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Sightseeing Fullday Tour  with Train Track Coffee
Hanoi Sightseeing Fullday Tour with Train Track Coffee
Hanoi

Very informative and interesting tour where you het to know Vietnamese culture and history

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Check in Moana Sapa
Check in Moana Sapa
Sapa

What a beautiful place! Must visit for great pictures

Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

Wow, we had such a great time during this tour. Very beautiful scenery around, easy hike, amazing lunch spot which we absolutely loved!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fansipan mountain with Cable car
Fansipan mountain with Cable car
Sapa

Absolute must do while in Sapa! Very interesting and beautiful place! Go early in the morning for the best views without clouds

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat trip Tam Coc and Mua Cave Climb
Boat trip Tam Coc and Mua Cave Climb
Vietnam

This was my favorite day in Vietnam! I didn't want it to end and would happily repeat this trip again! Such a lovely, beautiful place. Very friendly people. Delicious food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 06, 2024

Dear Iryna,

Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my beloved country. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!
I will pass on your compliments to our tour guide and driver. They will be happy to know they helped make your trip incredible.

Thank you once again for choosing us. I wish you and Lester a lifetime of happiness and many more amazing trips ahead. Our beautiful country and I will always be here to welcome you back soon!

From Vietnam with loves,
Hien

If you don’t know where to start, definitely try KimKim!!
Vietnam | Oct 26 - Nov 1, 2024

Macy
Macy H.
Chicago, IL | Reviewed on Nov 03, 2024
When my partner and I decided we wanted to explore Vietnam but didn’t know where to start, we sent a message to KimKim - we are so glad we did.
After a short quiz and a few clarifying messages back and forth, Huyen perfectly comprised an intinerary that was exactly what we were looking for. She was also highly responsive and very kind.
Travelling, transfers, and all transportation was so simple, and each guide met us at the station with a sign of our names and took us to our accomodation!...
Read more

When my partner and I decided we wanted to explore Vietnam but didn’t know where to start, we sent a message to KimKim - we are so glad we did.
After a short quiz and a few clarifying messages back and forth, Huyen perfectly comprised an intinerary that was exactly what we were looking for. She was also highly responsive and very kind.
Travelling, transfers, and all transportation was so simple, and each guide met us at the station with a sign of our names and took us to our accomodation!
Each of our guides was deeply knowledgeable and a pleasure to spend time with. Trung managed to fit Hanoi into one day, and we still felt like we saw so much of the city and everything that was previously recommended to us. He was also fun to talk with and knew so much about Hanoi and Vietnam.
Ly in Sapa took us on the most amazing hikes through the hill villages (Ma Tra & Ta Phin, then Lao Chai and Ta Van). Ly seemed to know everybody and everything in the area - so we not only learned so much about the land and distinct culture of each tribe, but we were put at ease being in an environment so different from our American city life. We had a great balance of popular attractions (Fansipan, etc.) and off-the-beaten path adventures - very hard to do but Huyen and Ly nailed it.
Our final guide Brian met us in Hanoi after the sleeper train from Sapa (actually a fun experience, + managed to get some sleep)! Brian managed to make a 3 hour car ride fun and interesting, as he knew so much about Vietnam and was so hospitable. The 2-day cruise in Ha Long Bay was the perfect way to end our trip with some relaxation.
Huyen stayed incredibly responsive throughout the whole trip and even checked in with us via Whatsapp in each city to make sure we were okay. We felt we had the perfect trip - great accomodations, intineraries, enough free time… KimKim really was the right call for us.
If you’re thinking of exploring Vietnam but aren’t sure what to do or where to start, I recommend at least messaging a specialist to see what they come up with for you - it can’t hurt!!

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Nov 05, 2024

Dear Macy & Nolan,
Thank you so much for sharing such a detailed review! I’m so glad to hear that your trip to Vietnam lived up to your expectations! and I’ll certainly pass along your feedback to our team to let them know how they worked well.
Thank you again for trusting me to organize this trip for your group.
Warm regards,
Huyen Nghiem (Ms)

Memorable trip to Vietnam
Vietnam | Oct 19 - Oct 31, 2024

Margarita
Margarita L.
Canada | Reviewed on Nov 03, 2024
We had an amazing trip to Vietnam! Doris was very helpful in organizing our iternerary and communication from beginning to end was excellent. Hotels were fantastic and tour guides very knowledgeable. So many beautiful moments. We enjoyed it all!! Thank you! Read more

We had an amazing trip to Vietnam! Doris was very helpful in organizing our iternerary and communication from beginning to end was excellent. Hotels were fantastic and tour guides very knowledgeable. So many beautiful moments. We enjoyed it all!! Thank you!

Activity Review
Hanoi - Halong Bay  - Overnight on Paradise Elegance Cruise
Hanoi - Halong Bay - Overnight on Paradise Elegance Cruise
Ha Long Bay
Quality of Experience
Food
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Nov 04, 2024

Dear Margarita,

Thank you very much for your kind review! I’m delighted to hear you enjoyed your trip to our country and were pleased with the beautiful places, hotels, tour guides and our services.

Wishing you many more amazing travels ahead! I would be more than happy to welcome you back to Vietnam and Indochina anytime in the future.

Warmest regards,
Doris

Our Trip to Vietnam, Cambodia and Laos was pl...
Vietnam | Oct 4 - Oct 20, 2024

Stephen
Stephen B.
France | Reviewed on Nov 02, 2024
Our Trip to Vietnam, Cambodia and Laos was planned over roughly 6 months with the help of Long, our travel specialist. This was our first visit to SE Asia and we wanted to include parts of Vietnam, Cambodia and Laos. In Vietnam with our guides Mai, Tran and Johnny, we visited Hanoi, Mai Chau, Ninh Binh, Halong Bay for a cruise, Hué, Hoi An and Saigon-Mekong Delta. A couple of days in Cambodia, based in Siem Reap with our guide, Sen, allowed us to visit all the major temples - the 5 am visit... Read more

Our Trip to Vietnam, Cambodia and Laos was planned over roughly 6 months with the help of Long, our travel specialist. This was our first visit to SE Asia and we wanted to include parts of Vietnam, Cambodia and Laos. In Vietnam with our guides Mai, Tran and Johnny, we visited Hanoi, Mai Chau, Ninh Binh, Halong Bay for a cruise, Hué, Hoi An and Saigon-Mekong Delta. A couple of days in Cambodia, based in Siem Reap with our guide, Sen, allowed us to visit all the major temples - the 5 am visit to Angkor Wat was particularly spectacular with the sunrise! After that we spent 3 days in Laos based in Luang Prabang, our guide, Som, showed us a city tour and we experienced the incredible Fire Boat Festival, a Mekong cruise and visits to the Pak Ou Caves and Kuang Si Waterfall. At the end of our 16 day holiday we returned to Hanoi before our flight home, the next evening. It was a fabulous holiday with many spectacular sights and sensations. Thank you to Long, our travel specialist and all of our guides, your dedication and professionalism was much appreciated!

Hotel Reviews
Mai Chau Ecolodge

It's a fantastic place to stay. The hotel, room, pool and restaurant & food were all great. Incredible views from our room. Staff & service nice, agreeable. Nothing to add but the fabulous sunset! I would stay here again.

Authenticity & Character
The architectural style
Location
Comfortable room, incredible view.
Staff
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

This is a nice hotel with agreeable and helpful staff. We stayed there twice, two nights at the start of our October 2024 SE Asia visit and one night at the end since we used Hanoi as a gateway for our tour. The hotel is very conveniently situated in the old town and great as a starting point for that part of Hanoi and further afield. Staying there makes it easy to experience the local atmosphere! There is a nice rooftop bar and restaurant together with the breakfast room. Everything we ate there was good but not fine dining (breakfasts and evening meal). There are also plenty of places to eat outside too. For our first stay we had a 4th floor room which was a nice size and with a balcony (the shower was ok but had a slippery floor). For our second visit, we stayed in a 5th floor room which had a large balcony, nice bathroom and sauna. The rooms were very clean. A good place to stay when visiting Hanoi.

Doris Cruise

We used Doris Cruise for the Ha Long Bay part of our Vietnam tour. We had a "Junior Double Suite Sea View with Private Balcony" which we thought was very nice and comfortable with a good bathroom and nice secluded balcony. This was good since it was on the second floor away from the sea - from time to time there were small rowing/motor boats stopping and trying to sell drinks and souvenirs who did not understand "no thank you". The cruise ship was nicely designed and decorated and very clean. We liked the jacuzzi situated in the bow and had a good soak there whilst most other people went on the visits (we didn't do those). Staff were agreeable and extremely helpful. The restaurant was nicely designed and allowed good sight seeing whilst at lunch. The food was ok, we did find the buffet a little bit limited and it was not always replaced in a timely manner. There were two downsides for us, one was the cost of the drinks, in particular, the wine, even for Vietnam was ridiculously expensive, much of it at 40-60€ a bottle! The second, was the long tender trip out to and back from the cruise ship which ate into the stay somewhat (40-50 minutes each way). Overall though, the cadre of the visit and the incredible scenery made the trip certainly memorable!

Eldora Hue
Hue

The hotel has a "baroque" architectural style and we did appreciate the size and cleanliness of our comfortable room (and the view since we were on an upper floor). The rest of the hotel was clean and comfortable too, the swimming pool (top floor) was super with good views of the city, again nice to relax with a swim after a days' sightseeing! A pity the hammam and sauna were not working. The breakfast was good with plenty of choice. It was necessary to choose your breakfast timing a bit since there were several tour groups staying at the same time as us which sometimes made the breakfast restaurant crowded and tables were not always cleared away in a timely manner. However, that's a problem often encountered in hotels and I will say that the staff were quick to replenish the buffet - so avoided a downside of sharing with tour groups. The hotel was situated in a good location and a brief walk found plenty of restaurants to choose from in the evening. Overall our stay was a positive experience.

Hoi An Riverside Villas & Apartments

We stayed at the Riverside Villas & Apartments, Hoi An for one night on October 11 , 2024. Our hotel room was quiet but small and cramped (nowhere to store our cases conveniently) but it was very clean with a reasonable bathroom. The hotel staff were polite and it had a nice pool. The breakfast was fine. We found a nice restaurant (Firefly Garden) 3-400 m from the hotel (there were plenty of others around too). Overall our stay was ok - however, the hotel is 2-3 km outside the main tourist area of Hoi An and it was just a pity that it was so far from the town centre.

Acnos Hotel

This hotel has an interesting modern stylish design and was very clean everywhere with very friendly & polite staff. We particularly liked our upper floor bedroom which was a reasonable size with a comfortable bed and decent shower & toilet. The hotel was well located in Saigon with easy access to the town centre and places to eat (~8-900 metres). The breakfast area was on the top floor with a spectacular view of the city and plenty of space - staff were very efficient and agreeable. Breakfast was decent with a good selection and choice. We enjoyed our stay in this hotel, It might apparently only have 3 stars but we were happy with our stay and it's certainly a good choice for a short touring visit of the Saigon area.

Souphattra Hotel Luang Prabang
Luang Prabang

This really is an excellent hotel, possibly the best place we stayed in during our whole SE Asia tour. The style was modern, an elegant boutique hotel. Our room was a medium size but comfortable, well equipped and with a decent shower/bathroom; it was very clean. The hotel's staff were very polite and helpful with attention to detail. There were some nice touches such as the efforts they made for decorating the hotel for the fire boat festival. The pool and bar area was excellent and the restaurant agreeable to use with a nice atmosphere (it covered breakfast and all other meals). The hotel was conveniently located and a short walk or ride into the main areas of Luang Prabang and we would happily stay there again.

Le Clos Du Fil Hotel
Ninh Binh

This is a decent hotel with friendly staff. Our room was a good size and was very clean. There were plenty of plugs! The restaurant and service was good (we only had breakfast). We particularly liked the pool which was in very agreeable, exotic surroundings and marvelous for cooling off after a day travelling and visiting! The hotel was in a good location, 2 minutes walk from the main road through Ninh Binh, good for a stroll and with lots of restaurants. I would definitely stay there another time.

HARI Residence & Spa
Svay Dangkum Commune, Siem Reap

As part of our SE Asia tour including Vietnam, Cambodia and Laos, we stayed at this hotel in Siem Reap, Cambodia for two nights, October 14 & 15, 2024. We were extremely disappointed with the quality of the room in the Hari Residence, it was really bad. I've refrained from giving details because it doesn't come close to any of the other rooms we had during our tour and don't want to seen as overreacting - but I can supply those if you wish. The only reason I give this place one star is because of the breakfast room staff who were polite and courteous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore The Beauty of Tam Coc And Climb To The Mua Cave
Explore The Beauty of Tam Coc And Climb To The Mua Cave
Ninh Binh

Another nice drive there with plenty to see. Lunch was interesting, our first try at Goat wraps! Following on, two great visits to the Mua Cave and those... steps.., and Tam Coc and the boat ride (watch your head in the caves...).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

Boarding and sailing out to the cruise ship on the tender was rather long and slow if picturesque.

Quality of Experience
Guides, Drivers and Staff
Transport
Watching Water Puppet Show (N)
Watching Water Puppet Show (N)
Hanoi

A visit to the water puppets was amongst the first activities of our Hanoi visit. We visited the Thang Long theatre opposite the Hoàn Kiếm Lake and old town. The visit lasts about an hour and has several different scenes each of a few minutes in length. An example would be the retelling of the Hoan Kiem Lake legend - the story of a magical sword together with the turtle. We were impressed by the skills of the puppet operators and this was really a wonderful experience and well worth a visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk The Mountain Trails in Xa Linh Village
Walk The Mountain Trails in Xa Linh Village
Mai Chau

A lot of driving today. Traffic in Vietnam is somewhat slower than we anticipated and we were happy to take a break on the way to the mountain pass at Dừng Nghỉ Đèo Thung Khe (as per Google Maps). Here, we saw local food of all forms available to eat and we sampled some of those more to our taste such as sticky rice and Jackfruit. On our way again, we stopped for lunch with Jay and his family (the "Memories Homestay"). We were given a wonderful home cooked, authentic lunch and learnt about their family and the Hmong way of life. After lunch a great walk around the village to admire the scenery - amongst all that, we saw the local rice harvest being dried in the open air.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

We started with a trip along the Perfume River to see the Thien Mu Pagoda and Buddhist temple. Next up the Hué morning market. This was followed by a good walk around the Hue Imperial City before lunch. In the afternoon we visited the Mausoleum of Emperor Tu Duc, then Huong Non Tram Huong Hue - Incense Village. All in all a good days visit and we saw and experienced many memorable things and sensations. The only downside was the torrential rain but that was certainly beyond anybody's control!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi

Our first city visit during our SE Asia tour in October 2024 was Hanoi. Our guide, Mai, provided us with a good overview of the sights. Our tour included, Tran Quoc Pagoda, the Museum of Ethnology (particularly interesting, including the village and houses outside section) and a Vietnamese lacquer art workshop and gallery. After lunch, our visit took us to the Temple of Literature before rounding off with the Ho Chi Minh Mausoleum. The tour gave us a good overview of some of the major sites in Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Disembarking the cruise
Disembarking the cruise
Ha Long Bay

Just like boarding, this was a bit long... Our pick up and driver was good. The drive to Hanoi Airport was ok and there was plenty to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Cr & driver good, flight to Hué terrible!
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

This day was mainly in two parts, 1) the drive from Hué to Hoi An and 2) sightseeing in Hoi An. We enjoyed the drive to Hoi An. This passed via the lagoon at Thua Thien where we stopped for 30 minutes for a coffee and sightseeing, via Da Nang (quite interesting to drive though) and finally with a climb to the mountain pass (~480 metres) at Hai Vân Quan where we stopped for 15 minutes sightseeing before continuing to Hoi An. We really the enjoyed this drive, our two stops were quite fascinating and culturally different to each other, so certainly worth the stops. The final part of our day was a three hour look at Hoi An including lunch and being dropped off at our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap

The whole evening experience (meal, location and the dance show) was very positive and definitely worthwhile. The dance show was divided into a series of set pieces related to local culture and fascinating; the meal was very good quality with excellent service. We can definitely recommend this experience to other travellers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

This was one of our favorite days during our holiday. We saw many temples but each totally different. Starting with our 5am first visit to see the sunrise at Angkor Wat following on to the other temples, all close by. Our guide, Su did a great job of explaining the differences between them and their history. It's difficult to identify a preference between views and experiences. maybe we have just a slight bias towards the Temple of Ta Prohm, AKA the "Tomb Raider Temple" which was particularly amazing! Or, just maybe the Hindu temple of Banteay Srei that we visited on the previous day... However, this was an unmissable day :)

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Banteay Srei, Banteay Samre & the Roluos Temples
Discover Banteay Srei, Banteay Samre & the Roluos Temples
Siem Reap

Our flight was delayed so there wasn't time to see the Roluos temple. However, the Banteay Srei and Banteay Samre temples were frankly awesome. As our guide Su explained, Banteay Srei really is a gem! Later in the evening we finished with a walking tour around Siem Reap and the night market. Overall, a good day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

Our guide Johnny picked us up from our hotel at 8 am for our tour of the Mekong Delta. It was about a 3 hour drive, including a biobreak before our first stop to visit a brick factory at Lò Gạch Phú Tự (according to Google Maps). We saw how the local brick making was done, from the clay to the kiln firing process. Following that we transferred to a river boat along the Ben Tre River (and a fresh coconut drink!). In a tributary of the river we visited a small company making coconut based sweets and other products. There were demonstrations of the different processes- we also explored the craftsmen's shop including tasting the snake wine! (like strange saké). Continuing down the river we stopped and walked a couple of km to a Homestay for lunch (very copious it was too). Our final experience in Ben Tre was a short 15 minute ride in a longboat before heading back to Saigon. All in all, a great day out, made even better by our fantastic guide, Johnny who was a really experienced and helpful person. Possibly the best guide we have ever had on our travels.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pak Ou Caves - Kuang Si waterfall
Pak Ou Caves - Kuang Si waterfall
Luang Prabang

Today's activities started with a 06h30 start to see the daily morning alms giving ritual to the Buddhist monks. This was quite particular and a very original experience. Following on from this we visited the morning market; this was one of the most diverse local markets we have seen and was a quite unforgettable experience. Following breakfast at our hotel we were driven to the Luang Prabang historic area to start our boat trip up the Mekong River to the Pak Ou Caves. On the way (1h20) we stopped at Chang Hai, a small village selling local whiskey and clothing. We continued for about another 30 minutes (1h50 and about 25 km total) to the caves. Pak Ou Caves are certainly an original experience since they are only accessible from the Mekong River, there are thousands of Buddha statues of all sizes to be found inside and on several levels, truly amazing to see! On the way back to Luang Prabang we stopped at the Nalongkone Shop where we learnt how to make "Sa" paper, their speciality. After lunch we drove to the Kuang Si Falls (about an hour). This was an incredible site - a series of cascading pools which were milky turquoise coloured. The whole site is very large with a spectacular water chute at the top and was well worth the visit.

Luang Prabang city tour full day
Luang Prabang city tour full day
Luang Prabang

We started the tour with a visit to the temple, "Wat May Souvannapoumaram" and after that the national museum to see another ornate temple "Haw Phra Bang" and the royal palace. The temples were very impressive and we liked the royal palace particularly which had plenty of historical information about the royal family (as was). After lunch we moved on to the very old temple "Wat Xiengthong" where the site has been developed since the 1550s. It was quite hot by then so we took a break for a few hours then met our guide again early evening to walk around the historical region downtown to the see the Fireboat Festival and animations. I must say we had a splendid evening there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 12, 2024
Dear Mr. Stephen, Thank you so much for your wonderful reviews about our recent trip with me and our Realistic Asia team! We're thrilled to hear that your trip to Vietnam, Cambodia, and Laos was such a memorable experience. It’s great to know that Long helped you plan an itinerary that included so many highlights, from the stunning sunrise at Angkor Wat to the vibrant Fire Boat Festival in Luang Prabang. We’re proud of our guides—Mai, Tran, Johnny, Sen, and Som—and will pass along your kind... Read more

Dear Mr. Stephen,

Thank you so much for your wonderful reviews about our recent trip with me and our Realistic Asia team! We're thrilled to hear that your trip to Vietnam, Cambodia, and Laos was such a memorable experience. It’s great to know that Long helped you plan an itinerary that included so many highlights, from the stunning sunrise at Angkor Wat to the vibrant Fire Boat Festival in Luang Prabang. We’re proud of our guides—Mai, Tran, Johnny, Sen, and Som—and will pass along your kind words about their dedication and professionalism. Thank you for choosing us for your first Southeast Asia adventure, and we hope to see you again for your next journey!

Take care and safe travels!

Warmest regards,
Long

Trip to Vietnam and Cambodia
Vietnam | Oct 12 - Oct 27, 2024

jeffrey
jeffrey V.
Seattle, WA | Reviewed on Nov 01, 2024
Thoroughly enjoyed the trip. Everything went very smoothly and without a hitch. All of our Drivers and Guides were responsive to requests, and very knowledgeable and informative. Hotels were lovely. Overall, the ability to customize the trip to our interests made it a fabulous experience. Read more

Thoroughly enjoyed the trip. Everything went very smoothly and without a hitch. All of our Drivers and Guides were responsive to requests, and very knowledgeable and informative. Hotels were lovely. Overall, the ability to customize the trip to our interests made it a fabulous experience.

Hotel Review
Bespoke Trendy Hotel Hanoi

Rooms were clean, staff was wonderfully friendly and informative. Great location and they have an incredible breakfast. We have done a lot of traveling, and this was the best breakfast we have ever seen.

Authenticity & Character
Location
Staff
They have a great introduction to the city on arrival. Helped with maps, breaking large currency bills, general advice on what to see and wear. Overall an excellent staff, every person we interacted with was great.
Cleanliness & Comfort
Activity Review
Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap

Thoroughly enjoyed this show. It was a nice break from visiting temples. A great performance and a great cause.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 02, 2024

Dear Jeffrey,

Thank you so much for your time! Your detailed feedback helps us improve the services a lot and ensure it is a great experience for upcoming travelers.

I'm so glad when you have a memorable trip together. I hope will have a chance to be a part of your amazing trip in the near future.

Wish you all the best with a sincere farewell!

Ashley

Vietnam Trip
Vietnam | Oct 12 - Oct 26, 2024

A
Angela N.
San Jose, CA | Reviewed on Oct 31, 2024
Two week trip in Vietnam was wonderfully planned! Huyen was helpful in assisting each part of the trip. Family trip of 4 started in Ho Chi Minh City -> Nha Trang -> Hoi An -> Hanoi -> Sapa -> Ha Long Bay -> and ended Hanoi.
Every destination was amazingly greeted with a guide and driver.
- In South Vietnam: Mr. Phạm Phú Minh Thuận (I didnt catch the driver’s name.)
- In Central Vietnam: Ms. Nguyễn Thị Thúy (Driver: Nguyen Duy Nhat)
- In North Vietnam: Mr. Lý Văn Kỳ +98 7597029...
Read more

Two week trip in Vietnam was wonderfully planned! Huyen was helpful in assisting each part of the trip. Family trip of 4 started in Ho Chi Minh City -> Nha Trang -> Hoi An -> Hanoi -> Sapa -> Ha Long Bay -> and ended Hanoi.
Every destination was amazingly greeted with a guide and driver.
- In South Vietnam: Mr. Phạm Phú Minh Thuận (I didnt catch the driver’s name.)
- In Central Vietnam: Ms. Nguyễn Thị Thúy (Driver: Nguyen Duy Nhat)
- In North Vietnam: Mr. Lý Văn Kỳ +98 7597029 (Driver: Kim Anh (I didn't get his last name.))
- In Sapa: Ms Lý Mẩy Phương 0334959967 (I didnt catch the driver’s name.)
Everyone was kind and knowledgable at each location we went to. This tripped involved all sorts of adventures, from trying different foods within each location to biking through the city to going on an overnight cruise. It was family-friendly and is accommodating to older seniors as well. Highly recommend booking through Kimkim (:

One request: On free days, perhaps listing a few place/food recommendations where tourists can travel on their own.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Nov 03, 2024

Dear Angela Nguyen,
Thank you again for trusting me and booking with Kimkim. I am very happy to know that your family had a wonderful trip in Vietnam. We hope to have a chance to welcome your family back to Vietnam in the near future.
Best wishes for your family,
Huyen Nghiem (Ms)

Excellect tour in Vietnam!
Vietnam | Oct 3 - Oct 17, 2024

Glenda
Glenda d.
Los Angeles, CA | Reviewed on Oct 31, 2024
Thank you Minh! For coordinating and scheduling all activities, accommodations and domestic flights for our 15 days in Vietnam. I could not have done this myself, you listened and also offered suggestions. Our tour guide Ms. Tham were with us from Hanoi, Pu Luong Nature reserve, and Ninh Binh. She was exceptional, punctual, and knowledgeable. The weather was really nice, toured the capital, enjoyed coffee at train street (intense). Pu Luong is what the name stands for very nature and... Read more

Thank you Minh! For coordinating and scheduling all activities, accommodations and domestic flights for our 15 days in Vietnam. I could not have done this myself, you listened and also offered suggestions. Our tour guide Ms. Tham were with us from Hanoi, Pu Luong Nature reserve, and Ninh Binh. She was exceptional, punctual, and knowledgeable. The weather was really nice, toured the capital, enjoyed coffee at train street (intense). Pu Luong is what the name stands for very nature and beautiful. Ninh Binh-Tam Coc is also beautiful, need to go to mua cave which has the 500 steps, it is worth it.
Went on to Bai Tu Long Bay (Renea Cruise) it was great to have met other people from different places since this was the only group tour for us.
Next was Hoi An, our tour guide Nhat was great and knowledgeable. We visited the Tra Que Village and Hoi An tour. Rode a bike through rice paddy and around village. Although it rained that day it was still exciting, we wore a poncho so that helped. Ba Na Hills- Golden bridge is a place to go and see.
Last stop is Ho Chi Minh City. Our tour guide was Ching, he was also amazing and knowledgeable. We did the Can Gio Mangrove tour, there is also monkeys there too.
Seen the bat swamp and crocodile reserve and fed them too. Thank you all!
Lester and Glenda
From Hawaii

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 01, 2024

Hi Lester and Glenda,

Thank you so much for your wonderful review! I and my team are so so glad to hear thar you had a great time in Vietnam with us, exploring all incredible places. I will surely share your words to my whole team so that they know you appreciate our effort!
Thank you again for choosing us. We hope to welcome you back anytime soon!

Best wishes
Minh.

Doris was a game changer! Extraordinary.
Vietnam | Oct 14 - Oct 28, 2024

Corie
Corie B.
Israel | Reviewed on Oct 29, 2024
Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on. Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she... Read more

Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on.

Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she proactively booked us a new flight to make sure we were out in time. If it hadn’t been for her we would have been stuck for a few days.

I would highly recommend Doris to anyone traveling to this region!!!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 29, 2024

Dear Corie,

Thank you so much for your kind words! I’m glad that my planning made your trip enjoyable, worry-free and you had such a great time exploring Northern and Central Vietnam.

It was a pleasure to accompany your family on your trip to our beautiful country. Thank you again for travelling with us. Wishing your family all the best in life, filled with many more wonderful trips ahead.

Vietnam and I will always be here, ready to welcome you back whenever you wish to return!

Warmest regards,
Doris

We had an amazing trip in Vietnam, thanks to Doris and her team.
Vietnam | Oct 17 - Oct 22, 2024

Margaret
Margaret A.
Canada | Reviewed on Oct 25, 2024

Doris arranged a great personal tour for us. From pick up at the airport, drives to various hotels and locations and back to the airport for departure, all was pleasant and comfortable. Doris got back to us immediately if we had any questions. Our guide, Mr. Cau and driver, Mr. Huy were professional and caring. We had a wonderful stay in Vietnam. Our only regret is that we did not allow ourselves more time to explore this fascinating and ancient country.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 28, 2024

Dear Margaret,

Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your time in Vietnam and that our guide and services helped make your journey smooth and enjoyable.

I can understand why you'd want to spend more time here—Vietnam has so many great places to explore. Whenever you are ready to return, we would be honored to help you dive deeper into all the beautiful and ancient parts of our country. Until then, stay safe and take care!

Best regards,
Doris