Kimkim Trip Reviews for Vietnam

4.9
Based on 450 ratings
Read 450 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Suffice it to say it was a perfect trip! Tran...
Vietnam | Feb 13 - Feb 21, 2025

H
Holly S.
Ashburn, VA | Reviewed on Feb 22, 2025

Suffice it to say it was a perfect trip! Trang is our new hero, so professional, competent, welcoming, and always very responsive. We will absolutely recommend her to future travels! We think she deserves a raise😊. Seriously without her I don’t think we would have enjoyed our trip as much. We wouldn’t change a thing, well maybe just the rain in BaNa Hills! Loved our hotels and also our guides. If we had to pick a favorite day it might be our last one in HoiAn. But truly it was all memorable!

Local specialist: Trang NGUYEN

Fantastic trip!
Vietnam | Feb 3 - Feb 18, 2025

M
Margaret B.
Canada | Reviewed on Feb 19, 2025
Fantastic trip! Doris was great. Excellent planning for us and she checked in to see how things were going. Guides were good. Drivers were excellent! Hotels were excellent. Only exception was in HCMC the Muong Tranh hotel is more for business people not tourists. Should use a better more character option there. Fantastic trip. Thank-you KimKim and Doris! Read more

Fantastic trip!

Doris was great. Excellent planning for us and she checked in to see how things were going.

Guides were good. Drivers were excellent!

Hotels were excellent. Only exception was in HCMC the Muong Tranh hotel is more for business people not tourists. Should use a better more character option there.

Fantastic trip. Thank-you KimKim and Doris!

Hotel Reviews
Hoi An Delicacy Hotel & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Anam Mui Ne
Mui Ne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Ha Long Bay - Overnight on Cruise
Explore Ha Long Bay - Overnight on Cruise
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi city sightseeing
Hanoi city sightseeing
Hanoi
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue
Mekong Delta - Overnight on board
Mekong Delta - Overnight on board
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Hoi An Ancient Town
Visit Hoi An Ancient Town
Hoi An
Sai Gon city sightseeing
Sai Gon city sightseeing
Ho Chi Minh City
Local specialist: Doris Bui

Cambodia and Vietnam 12 day Tour
Vietnam | Feb 5 - Feb 16, 2025

Susana
Susana L.
Charlotte, NC | Reviewed on Feb 17, 2025
All local guides and drivers did a wonderful job. They work out of their way to help us. Especial Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi were very accommodating. Read more

All local guides and drivers did a wonderful job. They work out of their way to help us. Especial Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi were very accommodating.

Hotel Reviews
Shinta Mani Angkor
Siem Reap

I would give it a 5 star if it has an elevator. The floor was not very smooth and easily tripped if not paying attention. The shower door is not enclosed and it’s easily get the whole bathroom wet. We had issues with the air condition, but the problem was fixed pretty fast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Given that it does not have an elevator and the bathroom door needs to be replaced.
Almanity Hoi An Wellness Resort
Hoi An

This is the worse hotel of the whole trip. The rooms we got were at the very end of the building. They were a bit outdated and with the construction next door, and the dust around, we are happy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was clean but I would not say super comfy.
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

This place has a lot of characters. It’s a retreat and we love to spend more time here. The only thing missing is outlets by the coffee/tea makers. It’s a little inconvenience, but we worked with it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravelle Saigon

This is not a five star hotel. We have seen better hotels around.

Authenticity & Character
Not a lot of character that the hotel offers.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Authentic Mekong Delta Tour By Luxury Speedboat
Authentic Mekong Delta Tour By Luxury Speedboat
Ho Chi Minh City

It was good that we can see the Mekong river and the delta area, good experience visiting someone’s home and eat a home cooked meal. Visiting to the orphanage was wonderful and the small temple and the wet market we all enjoyed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City Half-Day Tour
Ho Chi Minh City

Time is never enough. Wish we could have more time to see the museums.

Food
Guides, Drivers and Staff
Transport
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

Dinner takes way too long, food was not what we expected. We wanted upscale Vietnamese food, that are simple and healthy. We didn’t choose this restaurant, we went because KimKim recommended this and we thought was included in our tour. The schedule says on the last day, breakfast and dinner were included, but we had to pay for this dinner, which was too expensive and the kind of food we did not enjoy. The table next to us were loud, the music the played was not songs from the 90’s. No class!

Quality of Experience
Food
Guides, Drivers and Staff
Poor driver had to come after 3 plus hours to pick us up.
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I do not understand why we had this. It was good that we didn’t have to stand in line and got out of the airport in no time.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

This is what we came to see, beautiful, serene. Wished we could spend more time here.

Quality of Experience
Guides, Drivers and Staff
Vibol is very knowledgeable about the history and culture of Cambodia.
Transport
Driver was very attentive. Besides cold water and cold wet towels, he cleans the van every time we were sight seeing.
Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Feb 20, 2025

Dear Susana,

Thank you for your kind words! We're delighted to hear that you had a wonderful experience with our local guides and drivers. Mr. Vibol in Siem Reap and Mr. Cuong in Hanoi will be thrilled to know that their efforts made your trip even more special. Your appreciation means a lot to us, and we hope to welcome you on another adventure soon! 😊

Best regards,
Long

This trip had almost 100% success. Locations...
Vietnam | Jan 30 - Feb 10, 2025

D
David C.
Newark, NJ | Reviewed on Feb 14, 2025
This trip had almost 100% success. Locations of hotels, great guides, timely transportation, tour destinations and overall quality for the money were right on. Considering the part of the world and the number of flights due to the destinations that we wanted to see, Ashley did a great job of advising and arranging suitable flights and appropriate timeframes, all of which were met with the scheduled transport services. Read more

This trip had almost 100% success. Locations of hotels, great guides, timely transportation, tour destinations and overall quality for the money were right on. Considering the part of the world and the number of flights due to the destinations that we wanted to see, Ashley did a great job of advising and arranging suitable flights and appropriate timeframes, all of which were met with the scheduled transport services.

Hotel Reviews
Le Méridien Bangkok
Authenticity & Character
Modern hotel with modern hotel conveniences and decor
Location
Market, Massage and Shenanigans
Staff
Everybody, from the moment that we got out of our taxi.
Cleanliness & Comfort
Pool is super relaxing.
Saem Siem Reap Hotel
Siem Reap

Very nice chill hotel in a neighborhood close to pub street, but not necessarily walkable to much. Relaxing in the pool at night is perfect.

Authenticity & Character
Fantastic relaxing theme and delivery. I'm told by the wives that massages were top notch
Location
I don't know that I'd change anything as it might come at a higher price
Staff
Everybody was accommodating and helpful and very friendly, but not overly present. Perfect
Cleanliness & Comfort
Had all we needed
May De Ville Luxury Hotel & Spa
Hanoi

Quaint hotel in a great area with a cool roof top bar and great breakfast buffet. The hotel staff was very friendly and helpful. The taxi could not enter the street due to the night market, so the staff came up the two blocks to get our bags.

Authenticity & Character
Rooftop breakfast and bar
Location
Walking distance to many eateries and massage and retail markets
Staff
Very helpful
Cleanliness & Comfort
No view, but a very comfortable bed, clean room.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 19, 2025

Hello Mr and Mrs. Curry,

We're so thrilled to hear you had such a successful trip!

Thank you for this wonderful review. We're especially happy that the hotel locations, guides, transportation, and destinations all met your expectations, and that you felt the trip offered good value.
Thank you for your kind words of me as well. It really made my day.

We strive for 100% success, so your feedback is invaluable. We hope to help you plan another amazing adventure in the future!

With my best regards,
Ashley

Make the most of your trip
Vietnam | Jan 30 - Feb 10, 2025

Sandra
Sandra K.
Bellingham, WA | Reviewed on Feb 14, 2025
Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole. Read more

Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole.

Hotel Reviews
Au Lac Charner Hotel

Au Lac Charner puts you right in the heart of things. You need to be prorated the chaos that is Saigon - the scooters, the blocked sidewalks, it’s amazing and terrifying. It’s not the fanciest but we enjoy it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue

This is a beautiful hotel, like a grand old lady. Impeccable in style with a staff to match. Topped off by being in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

The boat and staff were very nice. Being booked in the suite (one of two in the boat) totally made our one night stay. So happy we chose a smaller boat just 30 people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This is a nice hotel (the second one we stayed in while visiting HCMC). It is very “western” like so we are a bit torn in our review. Our first 3 nights were in the Babylon Premium Resort and Spa that we booked outside of KimKim. We liked the location of that hotel better but you have to prefer to be right in the mix. La Siesta was more sedate, fancier and had a lovely breakfast spread. It really depends what you are looking for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vespa Adventure: Street food after dark
Vespa Adventure: Street food after dark
Ho Chi Minh City

This was fantastic. Our guide, Heidi, was energetic and fun! Our drivers were great and it was a fun evening. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
I’m
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

This was a fun and very full day of new experiences. John did a great job!

Ancient Town Walking with Street Food Tasting
Ancient Town Walking with Street Food Tasting
Hoi An

Tien was fabulous. We really had a good adventure and ate very well. You must try iced coconut coffee at her favorite spot!

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Vietnam
A half day exploring the historic Ho Chi Minh city
A half day exploring the historic Ho Chi Minh city
Ho Chi Minh City

We had a great time with John. He shared his knowledge of the city with us and we enjoyed our time with him.

Quality of Experience
LOL
Food
The restaurant for lunch was nice and introduced us to a few local dishes. We were surprised when we had to pay the the beers we drank during lunch. Given that we had spend thousands on our tour with KimKim, it was a surprise to have to pay the equivalent of a few US dollars for our beverage of choice.
Guides, Drivers and Staff
Transport
Hoi An to Hue
Hoi An to Hue
Vietnam

It was pouring rain this day. We had a great driver and it was wonderful to have Tien, our guide, with us for the 4 hour drive.

Guides, Drivers and Staff
Transport
Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)
Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)
Vietnam

The weather made the activities a bit challenging. The kayak trip was poorly supervised - not sure how just one person is supposed to take one group swimming and the other part of the group to the beach. The kayaks were wet when we got in them and we only got wetter. The hot ginger tea on the way back to the boat sure hit the spot.

Quality of Experience
Guides, Drivers and Staff
Transport
Hue Heritages
Hue Heritages
Vietnam

So much to see in this city. We enjoyed it more than we were expecting. The schedule was great, a nice mix of walking and being driven (plus a dragon boat ride)

Quality of Experience
Guides, Drivers and Staff
Transport
Koi
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

This was a fun afternoon/early evening. Our guide, Chuong, was a lot of fun. He took us to some great spots we would never had dared enter to try some local (delicious) Hanoi dishes. Strange again that we had to pay $5 USD for two beers when spending thousands on our tour.

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen

Ashley did an outstanding job in putting this...
Vietnam | Jan 4 - Jan 19, 2025

Darcy
Darcy F.
Canada | Reviewed on Feb 12, 2025
Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!
Read more

Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!

Hotel Reviews
Silverland Mây Hotel

Very clean and great location. Their breakfast and afternoon tea was excellent. The staff were very accommodating and provided excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

Very unique and memorable stay. Very clean and this place was one of our highlights for the trip.

The Saga Hotel Hoi An
Hoi An

Very nice hotel and the staff were excellent. Very clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solaria Hotel Hanoi
Hanoi

The staff is what what made this hotel even though getting into this hotel was interesting with traffic congestion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'Gloria Cruise
Ha Long
Saem Siem Reap Hotel
Siem Reap

Excellent property and I would stay here again. Great staff and very clean.

Authenticity & Character
Location
You could hear the noise from the beer garden near by at night. Our room was not facing that area so it wasn’t a big issue.
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 13, 2025

Dear Darcy,

Thank you so much for your wonderful review and your New Year wishes!

We're also thrilled that you had such a positive experience with all of our tour guides, and especially pleased to hear that Johnny's knowledge and personality made such a memorable impact on your trip. We'll be sure to pass along your compliments to him.

Thank you again for choosing KimKim. We're so glad you had an excellent trip overall, and we look forward to assisting you with your future travel plans!

Sincerely,
Ashley

Immersion in Vietnam History, Culture and Food, Kimkim made it SO easy!
Vietnam | Feb 4 - Feb 12, 2025

Daniel
Daniel F.
Atlanta, GA | Reviewed on Feb 12, 2025
Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip... Read more

Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip is transfers, especially when in a country that is not familiar. KimKim (Realistic Asia) arranged everything for us, selecting local tour companies, and all went smoothly. The greatest joy of travel is to be immersed in the culture of the destination. The guides that KimKim selected for our trip were excellent and exceeded our high expectations. We were met in Hanoi Airport by Haley , who met our delayed flight with a smile and delivered us by private vehicle to Hanoi Pearl Hotel. Along the way, she helped introduce us the ways of Hanoi. Our first morning in Hanoi, we had a free day, and found a cooking class on our own. The next day, we were met by Sunny, a guide with Realistic Asia, who conducted a private tour of the Hanoi country side and farms by a 1970 Russian jeep. Ashley suggested the Water Puppet show, which was excellent. The following day, we were met by Dat, a guide of Realistic Asia, and his driver, for our trip to Ha Long Bay, first for the scenic seaplane flight (recommended by Ashley), then we boarded the Orchid Trendy cruise ship for an overnight trip to the bay and the caves at Cat Ba Island. Dat met us upon our return for a drive back to Hanoi Airport. Since we had time before our flight, Dat offered to show us an interest of our choice. We chose the Museum of Ethnology, an amazing place to learn of the 53 ethnic groups of Vietnam. Dat provided in-depth information, better than a museum tour guide. He then delivered us to Hanoi airport for our flight to Hue, where we were met by Trinh, of Realistic Asia, and her driver, who delivered us to the Pilgrimage Village resort, outside of the city. The next morning, Trinh guided us around the Citadel, the Imperial Palace the back streets of Hue, and a river tour on a Dragon Boat. That evening, we were dinner guests at Ngoc Son Residency, a special place that is not available outside of KimKim/Realistic Asia. The next day, we were met by Laura (Phuc) of Realistic Asia for our drive to Hoi An, where we spent the afternoon touring the city on foot. The next day, we enjoyed a private Vespa tour of the country side with Vespa Adventures, suggested by Ashley. In the evening, we attended the Teh Dar show in the Bamboo Theater, suggested by Ashley. It was an amazing acrobatic and musical depiction of tribal highland Vietnam birth, life and death. On our last day, the driver delivered us to Da Nang airport, where our KimKim tour was finished. In summary, KimKim/Ashley did an excellent job planning our trip, and procured the guide services that provided guides that were outstanding in every way. They adapted their tours around our requests wherever possible. They spoke excellent English, and we thoroughly enjoyed their company, in addition to their knowledge of the culture, food, and history of Vietnam overall, and specifically the locale that we experienced. The suggested extra experiences (water puppets, scenic plane, Ngoc Son dinner, Teh Dar show) added to our unique experience. We would not have been immersed in Vietnam as thoroughly as we were, if not for Ashley and KimKim. Thank you.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 13, 2025
Dear Dan & Elizabeth, Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam. We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable. We're especially pleased that you enjoyed the... Read more

Dear Dan & Elizabeth,

Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam.

We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable.

We're especially pleased that you enjoyed the unique experiences suggested. These are the types of authentic and unforgettable moments that we strive to create for all our travelers.

Your feedback is incredibly valuable to us, and we will be sure to share your kind words with me and the entire team. We hope that you'll consider traveling with KimKim again in the future, and we look forward to helping you create more amazing memories around the world!

Sincerely,
Ashley

Fabulous
Vietnam | Jan 4 - Jan 17, 2025

Rhina
Rhina B.
Seattle, WA | Reviewed on Feb 10, 2025
I had an amazing experience with all the touring. Our tour guides are very accommodating and most are on time. They respected our time and they made sure to take a photo of us, I’m guessing this is a proof that we got picked up and dropped off 😊
The only comment and recommendation I have for the tour is to let the travelers know that there are shops in the tour area and that cash must to have as there is no ATM machine or use of credit cards available in the tour area/ destination....
Read more

I had an amazing experience with all the touring. Our tour guides are very accommodating and most are on time. They respected our time and they made sure to take a photo of us, I’m guessing this is a proof that we got picked up and dropped off 😊
The only comment and recommendation I have for the tour is to let the travelers know that there are shops in the tour area and that cash must to have as there is no ATM machine or use of credit cards available in the tour area/ destination.
Overall the tour is phenomenally beautiful.

Hotel Reviews
The Quart Ruamrudee
Bangkok

The only comment I had was that the shower door doesn’t closed all the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There’s not that many places to eat but there’s a small business center that has a good massage.
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

The location is great for night walks, dine in and also massage. The hotel was very accommodating, they even let us use the bathroom and pool even after we checked out to change from out water trip adventure.

Authenticity & Character
Location
Staff
The front desk short lady
Cleanliness & Comfort
Hanoi Matilda Hotel
Hanoi

Very clean and sophisticated design. On spot massage and the front desk staff Micheal made are stay even more satisfying and comfortable even for only night. We wished we had stayed longer but we had a drive to Halong Bay. ATM outside- very convenient. Restaurant and shops surrounding. The only thing is the traffic, because it’s a busy area and the street are narrow.

Authenticity & Character
Location
Staff
Micheal- he went above and beyond. Our expectations were high met and he was exemplar. Employee like him deserves to be recognize.
Cleanliness & Comfort
Kokotel Krabi Ao Nang

Accessible to main strip and the beach where the day trips for island hopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
King Fivitel
Da Nang

The hotel is located in the Main Street which is busy and a busload of guys are happened to there when we were staying. First, they made a mistake giving us a wrong reservation room which they moved us to another room that smells smoke. The hallway is very narrow and small so while waiting for the elevator you can hear the conversation from all the rooms adjacent to the elevator. I like the most was the bathroom that has a window view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Journey Halong Cruise

You can tell the ship/boat is aging but they kept it clean and organized. The 17 crew member and the manager/captain done a tremendously well on the journey. The captain/ manager is well English and well spoken, he is very knowledgeable about the tour and history. Very accommodating to request and mandate. Some diverse groups are stubborn but he was able to hold his guard well and kept it up as planned. The only thing that I can see is that was a constant concern and struggle with the crew’s are getting everyone a hot water request and getting the coffee hot and ready on time. This is something to improve to the services needed in the journey to make everyone happy and comfortable drinking their coffee. 😊 especially in very cold morning and night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Feb 11, 2025

Hi Rhina,

Thank you so much for your thoughtful feedback. I'm thrilled to hear that you had such a wonderful time during the trip. It was truly a pleasure to assist you!

Best regards,
Tina

Incredible adventure in Cambodia and Vietnam
Vietnam | Jan 29 - Feb 3, 2025

Howard
Howard K.
Lake Zurich, IL | Reviewed on Feb 10, 2025
We had an incredible adventure in Cambodia and Vietnam! KimKim paired us with Hien at Realistic Asia, who organized a fantastic six day, five night customized adventure for us. In each country, we were paired with fantastic guides and drivers who took care of us from arrival to departure, and everything in between. In Cambodia, our amazing guide, Mr. Lon Vong, walked us through Angkor Wat, Ta Phrom, Angkor Thom and the floating village on Tonle Sap Lake. His knowledge about the ruins,... Read more

We had an incredible adventure in Cambodia and Vietnam! KimKim paired us with Hien at Realistic Asia, who organized a fantastic six day, five night customized adventure for us. In each country, we were paired with fantastic guides and drivers who took care of us from arrival to departure, and everything in between.

In Cambodia, our amazing guide, Mr. Lon Vong, walked us through Angkor Wat, Ta Phrom, Angkor Thom and the floating village on Tonle Sap Lake. His knowledge about the ruins, the Cambodian people and history of this country was incredible. He was friendly, flexible, wonderful to be with and always had a smile on his face. Highly recommend him and these stops to anyone coming to this wonderful country.

In Vietnam, we were paired with Jimmy, another fantastic guide. Jimmy taught us so much about Vietnam, as we toured sites in Hanoi, Ninh Banh and Ha Long Bay. He taught us so much about the history of Vietnam and how the Vietnamese people have adapted to the present day. He was friendly, personable and a joy to be with. He even took us to one of his favorite street food restaurants in Hanoi. We are proud to now be part of the“Jimmy Family!”

Looking back, Hien at Realistic Asia put together the incredible trip for us. Hotels, Cruise, Sites and Guides were wonderful. They spent a lot of time working with us to put together the perfect itinerary. They communicated to us frequently before the trip to make sure we were prepared and all of our paperwork was in order. They even stepped in to expedite a visa as the Vietnamese government was shutting down for the Lunar New Year and we might have had issues getting into Vietnam. They also checked in with us frequently during our tour to make sure everything was going well. If you are traveling anywhere in SE Asia, I’d recommend this group to anyone. Thank you KimKim for pairing us with Realiatic Asia!

Activity Reviews
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

The ruins at Angkor are incredible. Recommend getting up early to see sunrise over Angkor Wat. Ta Phrom and Angkor Thom are also must visits! A fantastic tour!

Quality of Experience
Aww
Guides, Drivers and Staff
Our Guide, Mr. Lon Vong was amazing. Friendly, knowledgeable and taught us so much about Cambodian history. He was fantastic!
Transport
Exploring Hoa Lu - Tam Coc Boat riding  - Mua Cave  Full Day
Exploring Hoa Lu - Tam Coc Boat riding - Mua Cave Full Day
Vietnam
Quality of Experience
Food
Great meal, food was fantastic.
Guides, Drivers and Staff
Jimmy was a fantastic guide. Fun to be with and he taught us so much about Vietnamese history.
Transport
Comfortable vehicle, great driver
Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise
Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise
Ha Long Bay

Fantastic cruise. Great room, food and views!!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Iconic of Hanoi-  Temple of Literature
Visit Iconic of Hanoi- Temple of Literature
Hanoi
Explore Dark & Bright Cave - Disembarking Ambassador Cruise
Explore Dark & Bright Cave - Disembarking Ambassador Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 12, 2025

Dear Howard,

Thank you so much for taking your time to sharing with us your esperience.
I am thrilled that you had such a wonderful time in Vietnam and Cambodia with us in a very short time.
I passed your compliment to Mr Lon Vong and Jimmy and They are very happy that you enjoyed the time with you too.
It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

With my best regards from Hanoi !
Hien

Memorable/beautiful country and people
Vietnam | Dec 30 - Jan 9, 2025

Stephanie
Stephanie B.
Denver, CO | Reviewed on Feb 07, 2025
Doris provided a memorable itinerary for our trip. Guides (Brian and Toan) and drivers provided a wealth of knowledge and expertise at each site throughout the journey. We are not tour style people, however, this was well crafted to provide history, sites, landscapes, and activity. Beautiful country, rich culture , delicious food, and wonderful people. Read more

Doris provided a memorable itinerary for our trip. Guides (Brian and Toan) and drivers provided a wealth of knowledge and expertise at each site throughout the journey. We are not tour style people, however, this was well crafted to provide history, sites, landscapes, and activity. Beautiful country, rich culture , delicious food, and wonderful people.

Hotel Review
Eldora Hue
Hue

Loved this hotel. Best hotel during our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel
Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel
Hue

Toan was excellent guide, providing insight and knowledge to this area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Stephanie,

Thank you for your kind words! I'm so happy to hear that you had a memorable trip to Vietnam and were pleased with our tour guides and drivers. I will be sure to pass along your compliments so they know they played a part in making your journey special.

Vietnam’s wonderful people, stunning landscapes, and our dedicated team look forward to welcoming you back someday.

Warmest regards,
Doris

You need to go there!
Vietnam | Jan 14 - Jan 28, 2025

R
Ronald G.
Covington, VA | Reviewed on Feb 07, 2025
This was a great trip to Vietnam and Cambodia. 2 weeks was exactly the right amount of time to see everything we wanted to see. It struck the proper balance between activities every day, a variety of excursions, with the right amount of rest time in between. Transportation around town was excellent. Pickups and drop-offs at the airport were smooth, enough of the people in Indo-China spoke English to get by. The education about history was very informing. Bike rides, although challenging at my... Read more

This was a great trip to Vietnam and Cambodia. 2 weeks was exactly the right amount of time to see everything we wanted to see. It struck the proper balance between activities every day, a variety of excursions, with the right amount of rest time in between. Transportation around town was excellent. Pickups and drop-offs at the airport were smooth, enough of the people in Indo-China spoke English to get by. The education about history was very informing. Bike rides, although challenging at my age of 73, was good exercise and allowed us to see the local people and how they lived. We saw some cultural events, some flavor of the local food. There were 3 cooking classes. We saw a variety of places in Vietnam and understand the role that Vietnam and Cambodia play in the modern world. The only negative is that we probably did not ask questions of Ashley often enough. She eventually answered them. Ashley did a great job of planning our trip. We would do it again, except Vietnam is on the other side of the world and the plane rides were exceedingly long.
Ron Goings

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 10, 2025
Dear Ron, Thank you so much for sharing your feedback! We're thrilled to hear that you had such a wonderful trip to Vietnam and Cambodia. We understand that the long flights can be tiring, but we’re so happy you were able to enjoy everything else! We also appreciate your constructive feedback regarding communication with Ashley. We'll make sure to encourage more frequent engagement next time to ensure everything goes smoothly for you. Thanks again for trusting us with your trip. We’d love... Read more

Dear Ron,

Thank you so much for sharing your feedback! We're thrilled to hear that you had such a wonderful trip to Vietnam and Cambodia.

We understand that the long flights can be tiring, but we’re so happy you were able to enjoy everything else! We also appreciate your constructive feedback regarding communication with Ashley. We'll make sure to encourage more frequent engagement next time to ensure everything goes smoothly for you.

Thanks again for trusting us with your trip. We’d love to help plan another adventure whenever you’re ready for your next great experience!

All the best,
Ashley

Time in Vietnam
Vietnam | Jan 21 - Jan 27, 2025

R
Robin D.
Ashburn, VA | Reviewed on Feb 04, 2025
My favorite part of the trip was time I spent in Hanoi. I loved my Walking Food tour with Cherry. She was so informative and has a wonderful personality to make the tour so enjoyable. She was knowledgeable and fun. The Chaos of Hanoi was delightful. My jeep tour with Robin was also very good. Loved the train street and the Pagoda. Robin spent time teaching me about the experiences and seemed especially knowledgeable about the Pagoda. Halong bay was such a wonderful retreat from the... Read more

My favorite part of the trip was time I spent in Hanoi. I loved my Walking Food tour with Cherry. She was so informative and has a wonderful personality to make the tour so enjoyable. She was knowledgeable and fun. The Chaos of Hanoi was delightful. My jeep tour with Robin was also very good. Loved the train street and the Pagoda. Robin spent time teaching me about the experiences and seemed especially knowledgeable about the Pagoda. Halong bay was such a wonderful retreat from the city. The overnight cruise was lovely. Accommodation on the boat was very comfortable. The floating market was a marvel. The guide was terrific with bits of information about the markets and how they are diminishing. I totally enjoyed cruising the market and even getting some soup from a floating vendor. Ho Chi Min was a very different flavor than Hanoi. A bit more sophisticated. Rooftop bars and entertainment were aplenty. The war museum and tunnels were sobering. All along the trip accommodations were above my expectations and I was completely impressed with the service and punctuality of the guides. A rather pleasant surprise was all of the decorations for Luna New Year. I was unaware of the start of the celebration but was lucky enough to be there before the actual New Year. Flower markets were bursting with Orchids, Kumquat Trees and Cherry blossoms. It was very special to see.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 07, 2025

Dear Robin,

Thank you so much for the wonderful review! I'm thrilled you enjoyed your time in Hanoi with Cherry and had a great Jeep tour with me. It’s fantastic to hear that you appreciated the Pagoda and the peace of Halong Bay. The floating market and its history must have been fascinating, and I’m glad you enjoyed the Lunar New Year decorations!

I’m so happy to hear the accommodations and guides exceeded your expectations. It was a pleasure having you on the tour!

Safe travels and love from Realistic Asia,
Ashley

Fantastic Trip to Vietnam and Thailand!
Vietnam | Jan 18 - Feb 1, 2025

T
Trenton P.
Denver, CO | Reviewed on Feb 04, 2025
I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable. Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything... Read more

I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable.

Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything went smoothly.

Thanks to Doris, I had an amazing time exploring beautiful destinations, enjoying great food, and experiencing the local culture without any stress. I highly recommend her to anyone looking for a knowledgeable and dedicated travel expert. I’ll definitely be booking with her again in the future!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Trenton,

Thank you for your kind words. Knowing you had a wonderful experience brings me great joy. I truly appreciate you choosing to travel with us. Wishing you good health, happiness, and many more amazing journeys ahead!

I will always be here, looking forward to welcoming you back on your next vacation.

Warmest regards,
Doris

Our trip to Vietnam and Cambodia was awesome!...
Vietnam | Jan 13 - Jan 26, 2025

David
David S.
Denver, CO | Reviewed on Feb 03, 2025
Our trip to Vietnam and Cambodia was awesome! We used Realistic Asia (Hien). She helped us customize the tour around our needs. We typically travel on our own, but having Hien guide us saved a lot time that would be spent on research. A real plus was her knowledge of hotels, guides, and drivers to make our trip efficient. Guides: Jimmy (Hanoi), Loi (Halong Bay), Ben(Hue), Hi Hai (Hoi An), , Vincent and Thing (Ho Chi Minh), Serat (Siem Reap), Sopheak (Phnom Penh), All of our guides were very... Read more

Our trip to Vietnam and Cambodia was awesome! We used Realistic Asia (Hien). She helped us customize the tour around our needs. We typically travel on our own, but having Hien guide us saved a lot time that would be spent on research. A real plus was her knowledge of hotels, guides, and drivers to make our trip efficient. Guides: Jimmy (Hanoi), Loi (Halong Bay), Ben(Hue), Hi Hai (Hoi An), , Vincent and Thing (Ho Chi Minh), Serat (Siem Reap), Sopheak (Phnom Penh), All of our guides were very knowledgeable and kept us on schedule, even when we went later than planned, to see everything. The only glitch was two separate Vietjet Airline delays that prevented us from maximizing self guided time on two days of our 14 day trip. We would recommend Vietnam Airlines for better comfort and timeliness. We learned that two days per stop was not enough time for us. And would have helped with flight delays. Overall the trip was a success and we would highly recommend working with Hien at Realistic Asia.

Hotel Reviews
Hanoi Nostalgia Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Verdure Lotus Cruises
Authenticity & Character
Location
Staff
Loi was great and the staff was very helpful!
Cleanliness & Comfort
They gave us a suite at the front which was awesome. The bed was uncomfortable, a little firm with a slight bump on one side.
Cherish Hue
Authenticity & Character
Location
Staff
Larry who manages the breakfast was awesome! Always greeted us, got us coffee and hot water, very friendly.
Cleanliness & Comfort
La Charm Hoi An Hotel & Spa
Hoi An

Breakfast was the best of our tour. Lots of options on the buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queen Ann Hotel Saigon

The room was small, but comfortable. There was some noise from the street as Hanoi is bustling early and late

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Small room, bed is firm as are most beds that we’ve had in Southeast Asia.
HARI Residence & Spa
Svay Dangkum Commune, Siem Reap

The rooftop bar and restaurant is a plus. Breakfast buffet was very good. Fairly close to Siem Reap and Tonle Sap lake.

Authenticity & Character
Location
Close to Pub Street, but our room was quiet
Staff
The staff was very helpful and friendly.
Cleanliness & Comfort
Mettavary Hotel
Phnom Penh

Very helpful staff. They only have one coffee machine at the breakfast buffet that makes both regular coffee and espresso. There was always a long line in the morning. It was frustrating. They need to make coffee in the kitchen and have two pots out to pour from given the number of people at the hotel. The buffet space is small. We had massages at the spa which were good. Rooftop bar is a plus, not crowded. They didn’t have mint for a Mojito and the margarita was served up, not on ice, not a big deal, but a must for these popular drinks and hot weather.

Authenticity & Character
Location
The hotel is basically at Bassac street if you want some fun nightlife and food.
Staff
Very helpful and friendly
Cleanliness & Comfort
Activity Reviews
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi
Quality of Experience
Food
Jimmy knew the best places and included vegetarian options.
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

Jimmy was great! Very good knowledge of the area and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi - Lan Ha Bay - Onboarding Verdure Lotus  Cruise
Hanoi - Lan Ha Bay - Onboarding Verdure Lotus Cruise
Ha Long Bay

This overnight trip was fun. Great cooking class and excursions to the caves and kayaking. Loi, the cruise director is fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Dark and Light Cave - Disembarking Verdure Lotus cruise
Exploring Dark and Light Cave - Disembarking Verdure Lotus cruise
Ha Long Bay

This was fun and very photo worthy. Tipping the row boat guide at the caves, while not required, is expected if you have a fun and helpful guide. Ours took lots of photos on everyone’s camera and was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Deluxe Hue Sightseeing Full Day Tour - Join tour
Deluxe Hue Sightseeing Full Day Tour - Join tour
Hue

This was a fun tour and our guide was very knowledgeable. The lunch at the garden restaurant was delicious and fun.

Quality of Experience
Food
The lunch at the garden restaurant was delicious and fun.
Guides, Drivers and Staff
Transport
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

This was fun. Good mix of local food market shopping and tasting unusual vegetables and herbs.

Quality of Experience
Food
Great cooking class!
Guides, Drivers and Staff
Hi Hai was fun and very helpful as our guide and the chef of our cooking class.
Transport
Phnom Penh City Full Day
Phnom Penh City Full Day
Phnom Penh
Quality of Experience
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

It was interesting to understand the Mekong river culture and sample food. The lunch was good too, a lot of food. We wanted more time at the temple at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Interesting historical perspective of how the Viet Cong survived to win, if you want to know more history of the American/Vietnam war. Somber for both sides. A lot of people come to see this.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable guide of the tunnels and Vietnam.
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

This is a must see tour, phenomenal. We took over 100 pics.

Quality of Experience
Food
We had local Cambodian food for lunch in an airconditioned restaurant, which was a good mid-day break.
Guides, Drivers and Staff
Serat was exceptional!
Transport
Prost? Our driver was very good!
Visiting the Floating Villages on Tonle Sap Lake
Visiting the Floating Villages on Tonle Sap Lake
Siem Reap

This was interesting.

Quality of Experience
There’s just not a lot to see, but it’s interesting to learn how the culture lives on the lake.
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 05, 2025

Dear David,

Thanks so much for your lovely review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

From Hanoi with love,
Hien

It was very good trip . Saw many places in Ca...
Vietnam | Jan 15 - Jan 26, 2025

Ravinder
Ravinder J.
Atlanta, GA | Reviewed on Feb 02, 2025
It was very good trip . Saw many places in Cambodia and Vietnam . The sightseeing in each city was impressive . Angkor temples , Hanoi , hanong bay cruise was the best . City center walking tours in Hanoi near the river was great .
The stay in Ho Chi Minh City was short .
Read more

It was very good trip . Saw many places in Cambodia and Vietnam . The sightseeing in each city was impressive . Angkor temples , Hanoi , hanong bay cruise was the best . City center walking tours in Hanoi near the river was great .
The stay in Ho Chi Minh City was short .

Hotel Reviews
Sokha Angkor Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de l'Opera Hanoi - MGallery
Authenticity & Character
Location
L
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Hoi An Resort
Hoi An City, Quang Nam Province
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Feb 20, 2025

Dear Ravinder,

Thank you for sharing your experience! We're delighted to hear that you enjoyed exploring Cambodia and Vietnam, especially the Angkor temples, Hanoi, and the Ha Long Bay cruise. It’s great to know that the city center walking tours in Hanoi were a highlight for you! We appreciate your feedback about the short stay in Ho Chi Minh City—hopefully, next time, we can help you discover even more of its charm.

Looking forward to welcoming you on another adventure soon!

Best wishes,
Dat

As always KimKim provides a valuable service ...
Vietnam | Jan 17 - Jan 31, 2025

jay
jay W.
Berlin, MD | Reviewed on Feb 01, 2025
As always KimKim provides a valuable service with friendly guides and drivers . It makes for a flawless experience. This is my 5th trip using their services Too notch , beginning to end Read more

As always KimKim provides a valuable service with friendly guides and drivers . It makes for a flawless experience. This is my 5th trip using their services Too notch , beginning to end

Hotel Review
Homestay Mr Cuong

Excellent experience

Authenticity & Character
Location
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Feb 03, 2025

Hi Jay and James

Thank you for taking the time to share your experience with us! I am really happy that you enjoyed the holidays with Kimkim. Hope that we have more chance to accompany you on your next vacations. Wishing you and your family all the best.

Warmest regards,
Trang

Impossible without Hien
Vietnam | Jan 2 - Jan 29, 2025

Robert
Robert F.
Los Angeles, CA | Reviewed on Jan 31, 2025
Hien is the ultimate agent. She constantly was aware of our travel and continued to assist us in prompt fashion whether it was changing transportation, getting seat assignments, processing refunds, and ensuring we were happy with the choices of hotels and tours.
At each airport within SE Asia we were greeted and helped through customs, assisted with luggage, and checking into hotel. It was flawless. It is unimaginable to think what efforts we would have had to spend to accomplish what...
Read more

Hien is the ultimate agent. She constantly was aware of our travel and continued to assist us in prompt fashion whether it was changing transportation, getting seat assignments, processing refunds, and ensuring we were happy with the choices of hotels and tours.
At each airport within SE Asia we were greeted and helped through customs, assisted with luggage, and checking into hotel. It was flawless. It is unimaginable to think what efforts we would have had to spend to accomplish what Hien planned and executed.]
Each hotel chosen was excellent and the tours selected were largely worthwhile. All guides with the exception of one were excellent.

Hotel Reviews
Rayavadee

This is the finest hotel in over 40 years of travel I have stayed. The service and friendliness of the staff couldn't be higher. They anticipated our needs and were ready to help in any way. The hotel's bungalows were spacious, well equipped with huge patios and the largest bed I have ever seen. They have the largest infinity pool I have ever seen with many chairs. They also have a premier beach with great service and comfortable chaises which are set up with multiple towels. They also have kayaks and other equipment free of charge. The included brunch was outstanding and overall the food was of the highest quality. It is a place I would like to return even though it is over 15k miles from my home. The resort is set on over 25 acres and in the jungle. We saw monkeys every day and a large monitor lizard. They have a great application that allows you to call for buggies to transport you if you wish around the facility and essentially accomplish anything you need. It is easy to easy to walk to local stores in Railey and to the pier for pickup for tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was perfect
Caravelle Saigon

Excellent location, great service, and very comfortable room meticulously cared for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chatrium Hotel Riverside Bangkok
Bangkok

Great place to stay along the river with shuttle boats available. Upper floor rooms with river view are spectacular. Rooms are very spacious, comfortable, and well equipped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Resort
Chiang Mai

This hotel has an amazing vibe and is highly stylistic. Staff is extremely helpful and courteous. Rooms are extremely comfortable and easy to live in. Great location to walk into numerous restaurants.

Silavadee Pool Spa Resort

This hotel has great views of the sea from ocean villas. Ours had an amazing pool, giant bath tub and great deck with amazing views from everywhere in the villa. The villa was large and very comfortable. Service was excellent and the morning buffet may the best. The hotel has a few downsides, but still is a great boutique facility to stay. The first is that since it is on the side of steep hill getting to the pool or restaurants is a strenuous walk. They do have buggies which cart you around when easily requested and supplied. The other is that the beach is just adequate. However, the overall facility is great. In addition, they provide a shuttle service to a large mall about 29 minutes away. Otherwise restaurants require a cab ride.

Chen Sea Resort & Spa
Phu quoc

This is a low key resort with easy walks to the pool and beach. The beach is quite nice and the water great to swim in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

Couldn't be more fun, interesting, with delicious food and a great guide. Riding on the back of a moped where traffic is scary is awesome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day of visiting Kanta Elephant Sanctuary  - Orchid Farm & Doi Suthep Temple
Full day of visiting Kanta Elephant Sanctuary - Orchid Farm & Doi Suthep Temple
Chiang Mai

Can't say enough about this. Loved the elephants and the people running the sanctuary who were informed and dedicated. Butterfly and orchid farm were outstanding.

Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

This experience is not to be missed. The ingenuity of the Viet Cong and the guerilla tactics is scary. The dedication of the these guerilla fighters and how they lived is unimaginable.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

The visit to China town, the best one I have ever been to, was exciting, delicious, and not to be missed. There is plenty of walking and we also got a chance to visit a local nightclub and the flower warehouse district. A great night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok City Tour Full Day (RA)
Bangkok City Tour Full Day (RA)
Bangkok

Visiting the Grand Palace and the various buildings surrounding it was excellent. There were many tourists but manageable. Also seeing it at night is a must. We would like to spend more time in Bangkok as there way too much to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

The half day tour was excellent. The train experience was okay. I would have rather spent more time discovering Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Halong Bay Day Trip (Jade Sails)
Halong Bay Day Trip (Jade Sails)
Hanoi

This is well worth the day on a comfortable boat with adequate space for the many passengers. The staff were excellent. The buffet lunch while extensive was not particularly tasty.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Mekong Delta Full day  by Speed Boat ( LR) - updated
Mekong Delta Full day by Speed Boat ( LR) - updated
Vietnam

Parts of the trip were great. Other parts were ho hum. It seemed like they added things to just take up time. There were lots of obvious explanations. There is plenty of walking and it was hot. While I got a sense of the delta I felt like I wanted to learn more. Also the trip by boat was quite annoying as the river is filled with floating plant material which constantly clogged the propeller and required stopping and reversing the engine to go forward again. The river is quite dirty.

Quality of Experience
Food
We were taken to a restaurant which allowed us to experience many types of well prepared food
Guides, Drivers and Staff
Transport
VIP Fast Track Visa On Arrival  Service
VIP Fast Track Visa On Arrival Service
Vietnam
Full Day Trekking at Doi Inthanon (RA)
Full Day Trekking at Doi Inthanon (RA)
Chiang Mai

Well worth the experience exploring the forest, rice fields, waterfall, and learning about the variety of plant life and trees and how it is incorporated into the lives of those living there. It is a special area.

Quality of Experience
Food
Was taken to very authentic local Thai restaurant
Guides, Drivers and Staff
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

This is a must do and see experience. There is significant walking involved and climbing up stairs. Visiting Angkor Wat is one of the greatest experiences of my life. It is breathtaking in scope, scale, and detail. It is hard to imagine that is was created when it was.

Quality of Experience
Guides, Drivers and Staff
Transport
VIP Fast Track Services
VIP Fast Track Services
Vietnam
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 05, 2025
Dear David, Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my beautiful country as well other Southeast Asia countries. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling! Your detailed sharing is truly invaluable to us to improve our services for future clients. Thank you once again for choosing us. I wish you and Kathy a lifetime of happiness and many more amazing trips ahead. Our beautiful... Read more

Dear David,

Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my beautiful country as well other Southeast Asia countries. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!

Your detailed sharing is truly invaluable to us to improve our services for future clients.

Thank you once again for choosing us. I wish you and Kathy a lifetime of happiness and many more amazing trips ahead. Our beautiful country and I will always be here to welcome your family back one day!

Warmest regards from Vietnam,
Hien

Short trip to Mekong Delta
Vietnam | Jan 6 - Jan 8, 2025

C
Cecilia B.
Switzerland | Reviewed on Jan 31, 2025

Our short trip was amazing, we asked Doris for a relaxed yet adventurous trip around the Mekong Delta and the activities she planned for us were perfect. Also the hotels chosen were on point. Our guide and the driver were lovely, we got a lot of interesting local insights from them. 100% recommended!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Cecilia,

I truly appreciate your kind words! I'm so happy to hear that you had an amazing trip to the Mekong Delta with us. Thank you for choosing to travel with us—I wish you all the best.

I hope you will visit Vietnam again to explore the wonders of Northern and Central Vietnam.

Warmest regards,
Doris

12 days in vietnam
Vietnam | Jan 11 - Jan 24, 2025

P
Patricia L.
Chicago, IL | Reviewed on Jan 29, 2025

It was wonderful that we were met by somebody at every airport and take to our hotels. The guides we had were knowledgeable and friendly.

Local specialist: Minh Nguyen

I recommend that Mua Cave to have been includ...
Vietnam | Jan 12 - Jan 19, 2025

barss
barss a.
Canada | Reviewed on Jan 29, 2025
I recommend that Mua Cave to have been included in the trip. The photos of the Ninh Binhb area on the itinerary show the Mua Cave viewpoint hike, but I later realized it was not on the itinerary. This wasn't very clear, and when I brought this up, I was told by the guide there would be a ticket cost and additional cost for the car and driver. After I complained about this, KimKim waved it.
We enjoyed the hike and think it should have been included in the itinerary. Please don't include...
Read more

I recommend that Mua Cave to have been included in the trip. The photos of the Ninh Binhb area on the itinerary show the Mua Cave viewpoint hike, but I later realized it was not on the itinerary. This wasn't very clear, and when I brought this up, I was told by the guide there would be a ticket cost and additional cost for the car and driver. After I complained about this, KimKim waved it.
We enjoyed the hike and think it should have been included in the itinerary. Please don't include photos of places not on the itinerary.

The guide and driver were excellent

Hotel Reviews
Homestay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed mattress at both of our Pu Long homestays was uncomfortably firm. These beds need a camping air mattress or foamy option.
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the bathroom didn't have a shower, and the tub was too small to sit in
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Feb 03, 2025

Dear Alex,

Thank you for your suggestion and feedback. We truly appreciate your insights and will take them into consideration to improve our future itineraries. We're glad to hear that you enjoyed the hike and that the guide and driver provided excellent service.

Best regards,
Camellia

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