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All the local guides and drivers were excellent. They knew what they were doing and were well involved. There English was excellent too.
Vietnam | Mar 30 - Apr 11, 2023

Joel
Joel M.
Torrance, CA | Reviewed on May 04, 2023

All the local guides and drivers were excellent. A special thanks to Long who put the itinerary together and checked in with me each day to see how the day went and to prepare me for the next day. Long was on top of everything. He's also so courteous. I would recommend Long and Kim Kim to anyone looking to travel to Vietnam.

Hotel Reviews
Meliá Hanoi
Hanoi

This hotel was awesome. The breakfast buffet was better than any other hotel I have ever stayed at if my entire life.

Authenticity & Character
Location
Staff
The concierge XC (I think was his name) and Sarah were great and the front desk was great too. In fact, I spoke to the manager to congratulate them on their staff.
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi
Authenticity & Character
Location
Exactly what I was looking for.
Staff
Lee was terrific.
Cleanliness & Comfort
Pilgrimage Village Hue
Hue
Authenticity & Character
Location
The location was really too far from the main centre of Hoi An.
Staff
Cleanliness & Comfort
Anantara Hoi An Resort
Hoi An City, Quang Nam Province
Authenticity & Character
Location
Good location to centre of activity.
Staff
Very friendly.
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi
Authenticity & Character
Location
Great central location
Staff
Very helpful and friendly.
Cleanliness & Comfort
Apparently, this was a 3 or 4 star hotel. It was not rated a 5 star hotel. It probably is not a 5 star, but it is well worth the cost. It had everything I needed at a lower cost.
Activity Reviews
City Tour & Water Puppet Experience
City Tour & Water Puppet Experience
Hanoi

This was a surprise and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Ninh Binh (Hoa Lu & Trang An)
Day Trip to Ninh Binh (Hoa Lu & Trang An)
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay 3D2N by shuttle bus
Hanoi - Halong Bay 3D2N by shuttle bus
Ha Long Bay

This is no one's fault, but we never saw the sun. It was disappointing to have cloudy days while we were on this trip.

Quality of Experience
Lee (Li) was an amazing host. He's the best.
Food
Guides, Drivers and Staff
Transport
Continue exploring Halong Bay
Continue exploring Halong Bay
Ha Long Bay

Please see my prior review. It was meant for this.

Quality of Experience
Food
Guides, Drivers and Staff
Lee (Li) was an amazing host.
Transport
Halong Bay - Hanoi 3D2N - by shuttle bus
Halong Bay - Hanoi 3D2N - by shuttle bus
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue Sightseeing full day
Hue Sightseeing full day
Hue
Quality of Experience
Food
Transport
Hue - Danang - Hoi An sightseeing - Lantern making (B)
Hue - Danang - Hoi An sightseeing - Lantern making (B)
Hoi An

I'm not much into these activities but it was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Cam Thanh Village
Day Trip to Cam Thanh Village
Hoi An

Fun activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Free & Easy
Hanoi Free & Easy
Hanoi

By this time, we had seen all we needed to see of Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 06, 2023

Dear Joel,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Best wishes!
Long

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