Fabulous trip to Colombia. Margoth and her t...
Colombia | Mar 12 - Mar 23, 2024

S
Sandy B.
San Jose, CA | Reviewed on Apr 04, 2024

Fabulous trip to Colombia. Margoth and her team were fantastic. The communication with Margoth during the planning stage was excellent. She worked with our rough outline for the trip and made suggestions and listened to our feedback. We chose a 12 day trip that included time in Bogotá, Medellín and Cartagena. The team recommended hotels in each of the locations and even suggested restaurants that catered to our dietary needs (we are pescatarians). As we approached our departure date, the team set up a WhatsApp group to make our communication with them seamless.

We encountered travel issues on our journey to Colombia and Margoth and team were very responsive to our delayed arrival. We alerted them of our new schedule through the WhatsApp group and they got in touch with the hotel to ensure that we kept our reservation even though we would be a day later and they cancelled our dinner reservation. They modified our airport pickup and shuffled the schedule to accommodate the changes.

Our time in Bogotá included a trip to Guatavita and the Salt Cathedral one day and an extensive tour of Bogotá the next day. Our guide, Juan, was great. He was extremely knowledgeable and personable. He had a lot of enthusiasm and love of what he does. We stayed at the Artisan D.C. Hotel, which was excellent and in a great location. We had nice dinners at the hotel bar, Crepes and Waffles and at La Mar. All terrific choices.

In Medellín, we had an excellent guide, Veronica. Her love of Medellín and desire to share it with us was evident from the beginning. When we first arrived we spent the afternoon at a local, family-own coffee farm. This was a very interesting and educational experience. The next day we toured the entire city, including the cable cars and the Comuna 13 district. The transformation of Medellín is something to behold. The following day we went to Guatapé and El Peñol. This was a fun, active day which included climbing 704 steps to the top of El Peñol. In Medellín we stayed at the El Zarzo hotel which was in a fabulous location. We dined at Kaime, Mistura and Il Castillo - again all great choices.

In Cartagena, we stayed in the fascinating old city. One day, we took a day trip out to a beach resort on the Tierra Bomba island. We had some fabulous meals in Cartagena at Cande, Juan del Mar, Lobo del Mar and El Jardin - all great options. We stayed at the Bastion Luxury Hotel which was outstanding. The staff was very welcoming. The room was excellent, as was the location. The roof top deck and pool had great views of the sea and the city.

Margoth and the team were constantly available when needed and extremely helpful. We had issues with a cancelled flight on our departure date. Margoth reacted immediately, finding us a hotel for the night (even though is was the beginning of Semana Santa) and setting up a driver to get us back to the airport the next day.

The trip was terrific in large part due to all of the work and attention from Margoth and team. Their knowledge and love of Colombia were evident in every interaction. We highly recommend working with them.

Hotel Reviews
The Artisan D.C. Hotel, Autograph Collection
Bogotá

The Artisan D.C. hotel was great. Terrific location. Great breakfast. Friendly helpful staff.

Authenticity & Character
Location
In a very safe neighborhood, close to many good restaurants
Staff
The breakfast staff was terrific.
Cleanliness & Comfort
El Zarzo

The experience was good. The location is great. The rooftop deck and the breakfast was great. However, the rooms are dark with only 1 small window.

Authenticity & Character
Vibe was a little dark for us.
Location
In a very safe neighborhood near many good restaurants.
Staff
The staff was very helpful. Especially when we had no hot water in our room. They moved us to another room but that one also did not have hot water. This persisted for 2 (weekend days) before being fixed.
Cleanliness & Comfort
No hot water for 2 days.
Bastión Luxury Hotel
Cartagena

This hotel was excellent. Fabulous location in the old city. Staff was very welcoming and friendly. Room was spacious and beautiful, included a outdoor patio area. Rooftop restaurant and pool were superior. Breakfast was excellent.

Authenticity & Character
Location
In a very safe neighborhood near excellent restaurants.
Staff
Staff was very friendly and accommodating. Especially Katherine at the front desk and Jorge in the rooftop restaurant.
Cleanliness & Comfort
Excellent
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Apr 05, 2024
Dear Sandy,
MUCHAS GRACIAS! Thank you for trusting us with your special trip, and for making us a part of your experience in Colombia. It has been amazing to meet you, and great to hear that you had a fabulous trip :)!
Thank you as well for taking the time to write this review and to send us your feedback, as this is extremely useful for us and we greatly appreciate your comments. We will pass on your message to your guides and everyone involved, and it has been a pleasure meeting you... Read more

Dear Sandy,
MUCHAS GRACIAS! Thank you for trusting us with your special trip, and for making us a part of your experience in Colombia. It has been amazing to meet you, and great to hear that you had a fabulous trip :)!

Thank you as well for taking the time to write this review and to send us your feedback, as this is extremely useful for us and we greatly appreciate your comments.

We will pass on your message to your guides and everyone involved, and it has been a pleasure meeting you both. We will always remember you, we hope you stay in touch, and I hope we can meet face-to-face next time.

We are very passionate about what we do, and it is great to hear that you had a great time and enjoyed exploring this country!

Hasta pronto amigos y Muchas Gracias,
Margoth and The Aracanto Team