Kimkim Trip Reviews for Colombia

4.9
Based on 488 ratings
Read 488 verified reviews by travelers who booked their trip to Colombia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Unbelievable experience- would highly recommend!!
Colombia | Dec 27 - Jan 4, 2025

A
Anne R.
Atlanta, GA | Reviewed on Jan 11, 2025
Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience... Read more

Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience with Dona Gloria and touring with Gustavo trying street food and exploring old town. Evening party for NYE at Bastion was superb. Spending the first day of the New Year in the Mud Baths was great and transfer to Baru by boat to Isla Encanto was great and our stay there was relaxing and perfect way tot end the vacations. We will surely be back and recommend to all who ask!

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 13, 2025

Hi Anne,
Thank you for sharing your wonderful feedback! I’m so glad to hear that your family trip to Colombia was such a memorable experience.
It’s great to know that you enjoyed everything - from your time in Bogotá and Cartagena to the New Year’s Eve celebration and your relaxing stay at Isla Encanto. I’m also happy to hear that the guides and experiences made your trip even more special.
It was a pleasure helping you plan this journey. I’d be delighted to assist you again whenever you’re ready for your next adventure.
Thanks again for recommending us!
Warm regards,
Michael & The Chaska Team

Amazing trip to Bogota, Cartagena, and Isle de Baru!
Colombia | Dec 27 - Jan 4, 2025

C
Christopher R.
Brookhaven, GA | Reviewed on Jan 10, 2025
Out trip to Colombia was fantastic thanks to Michael and his team. The trip he planned was perfect for our family of 5 (3 kids under 9). The kids were engaged with the activities. Our days were filled with activity but not too booked. Our guides were especially awesome. In Bogota, Maria Jose and Nicholas introduced us to local cuisine and fruits we had never seen before. Deanna was so gracious to meet us at the airport and show us the city and the Salt Cathedral (very cool!). In... Read more

Out trip to Colombia was fantastic thanks to Michael and his team. The trip he planned was perfect for our family of 5 (3 kids under 9). The kids were engaged with the activities. Our days were filled with activity but not too booked. Our guides were especially awesome. In Bogota, Maria Jose and Nicholas introduced us to local cuisine and fruits we had never seen before. Deanna was so gracious to meet us at the airport and show us the city and the Salt Cathedral (very cool!). In Cartagena, Gustavo was a fantastic tour guide for our three days and really showed the city and took care of us. All the guides offered their personal contact information while we were there and made sure we were taken care of. We would highly recommend Michael and his team as well as any of our tour guides!

Hotel Reviews
Grand Hyatt Bogotá
Bogotá

Beautiful hotel in a quiet part of the city. Easy to get to airport and to busier parts of downtown. Club staff and amenities were great. Pool and spa areas are amazing. Recommend without reservation.

Authenticity & Character
Location
Quieter area of the city but we felt very safe.
Staff
Cleanliness & Comfort
Hotel Isla del Encanto
Cartagena

Beautiful property. Staff was very friendly and welcoming. Swim up bar and large pool area for the kids. They provided ear plugs for music that played at night from neighboring village but we didn't find this to be a bother.

Authenticity & Character
Location
Boat ride was about an hour, car ride back was a good bit longer.
Staff
Cleanliness & Comfort
Ermita, Cartagena, a Tribute Portfolio Hotel
El Cabrero, Cartagena

This hotel is outside of the walled city but still close enough to walk into the walled city without issue. Inside the hotel is beautiful and well kept up. The breakfast was delicious and an impressive spread. Staff was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 11, 2025
Hi Christopher,
Thank you so much for your amazing feedback! I’m truly grateful that you took the time to share such a detailed review of your trip to Colombia.
It was a pleasure organizing this journey for you and your family. I’m thrilled to hear that the itinerary was a great fit for your family and that your kids enjoyed the activities.
We’ll be sure to pass on your kind words to your guides. They’ll be delighted to hear how much you appreciated their dedication and personal touches....
Read more

Hi Christopher,
Thank you so much for your amazing feedback! I’m truly grateful that you took the time to share such a detailed review of your trip to Colombia.
It was a pleasure organizing this journey for you and your family. I’m thrilled to hear that the itinerary was a great fit for your family and that your kids enjoyed the activities.
We’ll be sure to pass on your kind words to your guides. They’ll be delighted to hear how much you appreciated their dedication and personal touches.
I'm also glad you enjoyed the hotels. Your detailed descriptions are incredibly valuable - not only for us but also for other travelers.
We look forward to welcoming you back anytime you’re ready for your next adventure in Colombia! Please don’t hesitate to reach out if I can help with anything in the future.
Warm regards,
Michael & The Chaska Tours Team

Stress Free Vacation
Colombia | Dec 24 - Jan 1, 2025

S
Stefanie B.
Ashburn, VA | Reviewed on Jan 08, 2025
Columbia is just an amazing country and we are so glad we had the help in planning.
Most of our guides were FANTASTIC- so friendly, intelligent and interesting! We had one guide that was good, I have nothing bad to say but I do not think we needed a guide for the activity and truth be told, it was too touristy. I would not have selected Guatape but went with the suggestion anyway.
I did most of the other planning and KimKim did the rest (booking guides, drivers, internal airfare) but I...
Read more

Columbia is just an amazing country and we are so glad we had the help in planning.
Most of our guides were FANTASTIC- so friendly, intelligent and interesting! We had one guide that was good, I have nothing bad to say but I do not think we needed a guide for the activity and truth be told, it was too touristy. I would not have selected Guatape but went with the suggestion anyway.
I did most of the other planning and KimKim did the rest (booking guides, drivers, internal airfare) but I could have really let KIMKIM select the hotels as they know the area better than I did.
We loved the hiking and the remote villages and of course the tour of the Stilt Village was awesome.
It was truly a carefree trip and while using KIMKIM is certainly more expensive than doing it on your own, it takes all of the stress and organization off your hands and to me, that is worth it to me!

Hotel Reviews
Landmark Hotel Medellín
Medellín

Perfect room, location with a lovely gym and healthy food! Decor was amazing and it was very clean. We appreciated having free laundry!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Casa Carolina
Santa Marta

The hotel is beautiful and the staff were amazing but the location did not feel safe. We stayed in the hotel and did not venture out once we were in for the day. It is also very noisy from the streets around.

Location
Staff
Cleanliness & Comfort
OZ Hotel
Cartagena

We checked out, it was dirty and the staff were not very nice.

Location
Staff
It could be the language barrier and that is my fault for not speaking Spanish but it seemed they were annoyed with me even in terms of showing me my room.
Cleanliness & Comfort
Had bugs, cracks in the walls and the hallways smelled.
Activity Reviews
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

We did not like this part of the trip as it was too touristy and there was not much to do. We would have preferred to do some activity there other than sit and climb the rock

Food
Guides, Drivers and Staff
Transport
Natural Reserve: "Cerro Bravo"
Natural Reserve: "Cerro Bravo"
Medellín

We love hiking and while this was the scariest hike I ever did, we loved it. What made it challenging was there is no real trail and what is there is very slippery. Going up was fine, hard but good but I was really worried about going down.

Quality of Experience
Food
Wherever you picked the food up from it was amazing!
Guides, Drivers and Staff
I forget our guides name Froi, I think and he is AWESOME
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

You do not need a guide for the first part of the hike and I think that was all that was scheduled for us but we decided we wanted to do more bc we actually like to hike and be in remote areas. Once we got past the crowd it was awesome. You do not really need a guide for this trip but it is nice to have and he was lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in Cerro Kennedy
Hiking in Cerro Kennedy
El Dorado Nature Reserve

Loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Nueva Venecia and the stilt villages of the Ciénaga Grande (On the Way to Cartagena)
Nueva Venecia and the stilt villages of the Ciénaga Grande (On the Way to Cartagena)
Colombia

Our guide was awesome and this was one of the highlights of our trip- definetly worth stopping!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena

While the market is quite the adventure, is is not for the faint of heart- it is truly dirty but very cool place to be! I would not have felt safe being there without all of the support staff we had.

Quality of Experience
We could have done more cooking- we have done cooking classes in other countries and did a lot more.
Food
I think for foreigners you must cook the food and not serve raw.
Guides, Drivers and Staff
They were fine but we did not interact much
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

The guide did not provide much to the trip, we learned very little. We could have just walked around the city ourselves. She was nice and tried to help get us a dinner reservation but we did not do anything that required a guide and she just did not teach us much. The other guides were full of knowledge and stories.

Quality of Experience
Guides, Drivers and Staff
Transport
We had clean cars and transport the entire time never a problem with drivers!
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 08, 2025
Dear Stefanie,
Thank you for taking the time to share your feedback! We’re so glad you had a stress-free and memorable trip to Colombia and that you enjoyed the stunning hikes, the visit to Nueva Venecia, and the remote areas you explored.
Your kind words about the guides and logistics mean a lot to us, and we’re happy that the coordination made your trip easier. We also really appreciate your constructive feedback - especially regarding Guatapé, the walking tour in Cartagena, and the...
Read more

Dear Stefanie,
Thank you for taking the time to share your feedback! We’re so glad you had a stress-free and memorable trip to Colombia and that you enjoyed the stunning hikes, the visit to Nueva Venecia, and the remote areas you explored.
Your kind words about the guides and logistics mean a lot to us, and we’re happy that the coordination made your trip easier. We also really appreciate your constructive feedback - especially regarding Guatapé, the walking tour in Cartagena, and the cooking class. We’ll be sure to use this to refine future experiences and make them even more aligned with traveler preferences.

Thank you again for traveling with us and sharing your thoughts. It was a pleasure to help you plan your trip, and we’d love to welcome you back in Colombia for another adventure in the future!

Warm regards,
Michael

Margoth was really helpful and on top of everything!
Colombia | Dec 28 - Jan 6, 2025

L
Lauren K.
Newark, NJ | Reviewed on Jan 07, 2025
Margoth was really helpful and on top of everything from planned activities to unplanned circumstances (changing plans, illness, etc). The guides took amazing care of us and were great guides! Read more

Margoth was really helpful and on top of everything from planned activities to unplanned circumstances (changing plans, illness, etc). The guides took amazing care of us and were great guides!

Hotel Reviews
York Luxury Suites Medellín
El Poblado, Medellin

Great place, great location!

Authenticity & Character
Location
Shopping, restaurants all nearby. Beautiful area.
Staff
Cleanliness & Comfort
Hotel immaculate and well run!
Hotel Capellan de Getsemani
Cartagena de Indias

UNIQUE hotel. Tranquil inside. Great service. Perfect location.

Authenticity & Character
Rooftop great! Food great!
Location
Located in area with many art galleries, shops, activity
Staff
Cleanliness & Comfort
Sofitel Baru Calablanca
Cartagena

Cannot say enough about the level of service in every detail of our stay. One of best hotels I’ve been to.

Authenticity & Character
Great international vibe. Incredible food. Breakfast buffet fantastic!
Location
Remote, tranquil spot, away from all but other guests.
Staff
So accommodating!
Cleanliness & Comfort
Spotless. Beautifully appointed everything and aesthetics and decor gorgeous .
Activity Reviews
The Best of Medellín City Tour (with Comuna 13)
The Best of Medellín City Tour (with Comuna 13)
Medellín

Learned a lot and saw a lot of the city. I highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Christmas Lights Medellin Night Tour
Christmas Lights Medellin Night Tour
Medellín

Worth seeing!!!

Quality of Experience
Guides, Drivers and Staff
Mo
Transport
Mangrove Tour with Local Fisherman
Mangrove Tour with Local Fisherman
Cartagena

Fascinating experience and don’t have to go far from city to do it.

Quality of Experience
Guides, Drivers and Staff
Mo
Transport
Our guide and driver were fantastic
 Chocolate Tasting and Colombian Cacao Experience
Chocolate Tasting and Colombian Cacao Experience
Cartagena

This was blast. Our guide Koko was a lot of fun and knew her chocolate!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 07, 2025
Dear Lauren,
It has been a pleasure meeting you and your family and thank you very much for taking the time to leave a review of your trip in Colombia.
We will pass on your comments to your guides and thank you very much for your valuable feedback. It is also great to hear that you enjoyed your hotels, especially the Sofitel Baru and the Capellan de Getsemani :). And we are very happy to hear you had a great time on the mangrove tour and the chocolate workshop! Muchas Gracias for visiting... Read more

Dear Lauren,
It has been a pleasure meeting you and your family and thank you very much for taking the time to leave a review of your trip in Colombia.

We will pass on your comments to your guides and thank you very much for your valuable feedback. It is also great to hear that you enjoyed your hotels, especially the Sofitel Baru and the Capellan de Getsemani :). And we are very happy to hear you had a great time on the mangrove tour and the chocolate workshop!

Muchas Gracias for visiting Colombia and immersing in our local culture.
Sending you all our very Best wishes for 2025!

Best wishes,
Sebastian, Felipe, Margoth and the Aracanto Team

Magical holiday getaway
Colombia | Dec 27 - Jan 4, 2025

Tara
Tara V.
San Jose, CA | Reviewed on Jan 05, 2025
We had a wonderful 8-day family trip to Colombia in December 2024- Jan 2025. Highlights for us and the kids (aged 6 and 10) were hiking and wildlife sighting in Tayrona National Park with Joi, submersion in Totumo Mud Volcano, and enjoying the beach at Islabela, one of the Islas del Rosario. We also enjoyed visiting the coffee reserve, Comuna 13 in Medellin with Andres and La Boquilla Mangrove tour outside Cartagena with Gabo. Our transfers were punctual, our guides informative and... Read more

We had a wonderful 8-day family trip to Colombia in December 2024- Jan 2025. Highlights for us and the kids (aged 6 and 10) were hiking and wildlife sighting in Tayrona National Park with Joi, submersion in Totumo Mud Volcano, and enjoying the beach at Islabela, one of the Islas del Rosario. We also enjoyed visiting the coffee reserve, Comuna 13 in Medellin with Andres and La Boquilla Mangrove tour outside Cartagena with Gabo. Our transfers were punctual, our guides informative and professional, and the kids never wanted to return home!

Hotel Review
Villa Maria Tayrona, a Kali Hotels
Los Naranjos

Kids enjoyed all the wildlife and hotel pool. Outstanding service and food!

Authenticity & Character
Location
Close access to Tayrona NP.
Staff
Cleanliness & Comfort
We had a small issues with water going out but it was fixed promptly.
Activity Reviews
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

The kids really enjoyed the Piedra hike and scenic tour of El Peñol.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip: Comuna 13, Botanical Garden & Coffee Tour
Day Trip: Comuna 13, Botanical Garden & Coffee Tour
Medellín

We enjoyed the Coffee Tour and Comuna 13 with escalator ride.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The fishing village of Taganga
The fishing village of Taganga
Colombia

We didn't have a much of a "tour"-- we were picked up from the airport by a driver and guide (Eduardo), were taken to a lunch spot (to pay on our own), and then taken to Tayrona NP hotel. This day was mostly a travel day but seemed advertised as a bit more interesting with some sightseeting.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

This park was a highlight of our trip to Colombia! We loved hiking through the forest with Joi, spotting wildlife, enjoying the beach and views.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Totumo Volcano
Tour to Totumo Volcano
Cartagena

Our son (10) really enjoyed it! It was a bit confusing and we felt a bit pressured by the locals for paying extra for services, but our guide (Gabo) handled it for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Salt Pans of Galerazamba
Salt Pans of Galerazamba
Cartagena

We didn't know that tourism to the salinas was restricted. We enjoyed Cristina's hospitality and tour, even a visit to her backyard, in this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

A unique way to view birds and fish via canoe.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

We enjoyed the walking tour of the city center. It was a bit shorter (2h) than advertised, but hit the high points. There was a 4-hour break in the middle of this day which we were a bit surprised about-- in hindsight, we may have wanted to include another activity in our last full day in the city. We loved seeing the sloths in Parque del Centenario.

Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

A beautiful way to spend our last day in Colombia. We were taken care of by our Guide, Gabo, until we got on the boat, and had a lovely day in the sand and sun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 07, 2025
Hi Tara,
Thank you so much for taking the time to share your detailed review! We're thrilled to hear that you and your family had such a magical experience in Colombia. It’s wonderful to know that highlights like Guatapé, Tayrona, Rosario Islands, and the Totumo Mud Volcano were memorable for both you and the kids.
We appreciate your honest feedback regarding Taganga and the Cartagena walking tour. Your insights help us refine the itineraries to ensure expectations match the experience. ... Read more

Hi Tara,
Thank you so much for taking the time to share your detailed review! We're thrilled to hear that you and your family had such a magical experience in Colombia. It’s wonderful to know that highlights like Guatapé, Tayrona, Rosario Islands, and the Totumo Mud Volcano were memorable for both you and the kids.

We appreciate your honest feedback regarding Taganga and the Cartagena walking tour. Your insights help us refine the itineraries to ensure expectations match the experience.

We're so glad that the overall trip was a success and that your family didn’t want to leave! If you ever plan another adventure in Colombia, we’d be delighted to assist you again.

Warm regards,
Michael & The Chaska Tours Team

Loved Cartagena and Rosario Islands
Colombia | Dec 27 - Jan 4, 2025

S
Sylvia A.
Chicago, IL | Reviewed on Jan 05, 2025

Loved the tour guide in Cartagena
Strongly recommend to do the walking tour at 5 pm as we did

Thanks Margarita for helping us organize a wonderful vacay

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jan 05, 2025

Dear Sylvia!

Thank you so much for your kind words! It makes me very happy to know that you enjoyed the walking tour and had a memorable time in Cartagena. Helping you organize this trip was a pleasure, and knowing that everything went well means a lot to us.

I wish you a wonderful New Year. We’d be delighted to welcome you back to Colombia whenever you decide to return!

Warm regards,
Margarita

Colombia 2024
Colombia | Dec 27 - Jan 3, 2025

F
Fatema P.
Chicago, IL | Reviewed on Jan 04, 2025

Thank you for planning an amazing trip for us. Every detail was well thought off and all our guides were fantastic. Special thanks to Andrez
in Bogota, he went above and beyond with showing us bogota and the surroundings.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 04, 2025

Hi Fatema,
Thank you so much for your wonderful review! We’re thrilled to hear that your trip to Colombia was amazing and that every detail met your expectations. Andrez will be delighted to know how much you appreciated his dedication and the effort he put into making your time in Bogotá and its surroundings unforgettable. It was truly a pleasure to help you plan your journey, and we hope to welcome you again for another incredible adventure in Colombia! 😊
All the best,
Michael & The Chaska Tours Team

Canadian family of 5 visiting Colombia
Colombia | Dec 29 - Jan 1, 2025

Joël
Joël B.
Canada | Reviewed on Jan 03, 2025
For our first time visiting a country in South America, we decided to get advice and the service from Kimkim and Michael at Chaska Tours. We were impressed by the level of attention and knowledge provided. We particularly enjoyed visiting Medellin, Guatape as well as La Piedra del Peñol with Antonio. Thank you for your support. We will for sure recommend your service to our friends and family in the future. Read more

For our first time visiting a country in South America, we decided to get advice and the service from Kimkim and Michael at Chaska Tours. We were impressed by the level of attention and knowledge provided. We particularly enjoyed visiting Medellin, Guatape as well as La Piedra del Peñol with Antonio. Thank you for your support. We will for sure recommend your service to our friends and family in the future.

Hotel Review
Sites
Medellin

Great location. The appartement size was perfect for a family of 5. The kids lived the rooftop pool.

Authenticity & Character
It’s a generic hotel no specific charm
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 03, 2025

Hi Joël,
Thank you for sharing your experience! We're so happy to hear that your first trip to South America was a success and that you felt supported throughout your journey. We really appreciate your recommendation and wishing you many more amazing adventures and wonderful memories in the future!
All the best,
Michael & Chaska Tours Team

Very attentive and thoughtful planning by Mar...
Colombia | Dec 18 - Dec 27, 2024

C
Candace J.
Newark, NJ | Reviewed on Jan 02, 2025
Very attentive and thoughtful planning by Margoth, Felipe, and Sebastian. Our guides, drivers, recommended hotels and experiences were top notch! Read more

Very attentive and thoughtful planning by Margoth, Felipe, and Sebastian. Our guides, drivers, recommended hotels and experiences were top notch!

Hotel Reviews
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

Convenient location in the walled city. Rooms very comfortable and food at rooftop pool/bar was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Pedro de Majagua
Isla Grande

A slice of paradise. Purposefully stayed during the week to avoid crowds. The staff, especially Edgar, was amazing. Food was delicious! Room/bungalow was spacious with a lovely patio. Grounds and beaches were well kept and peaceful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Kokkos Beach

Spectacular spot. Wish we had longer to enjoy it. The beach was lovely and the conditions was private, clean and spacious. Pool, hammock and outdoor space was lovely. The food and service was fantastic . Only con was lack of beach chairs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lack of beach chairs
Marriott Resort Playa Dormida
Santa Marta

Large, impersonal hotel with constant airplane noise and stray dogs at outdoor restaurants. Mediocre food. Out of all the wonderful places we stayed this was a disappointment for tre end of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 03, 2025
Thank you so much, Candace, for your kind words! We are delighted to hear that you enjoyed your trip to Colombia with us. Margoth, Felipe, and Sebastian, along with our entire team, strive to provide attentive and thoughtful planning to ensure your journey is top notch. It's fantastic to know that our guides, drivers, and recommended hotels and experiences met your expectations. We look forward to welcoming you on another adventure soon! Thank you very much for taking the time to write this... Read more

Thank you so much, Candace, for your kind words! We are delighted to hear that you enjoyed your trip to Colombia with us. Margoth, Felipe, and Sebastian, along with our entire team, strive to provide attentive and thoughtful planning to ensure your journey is top notch. It's fantastic to know that our guides, drivers, and recommended hotels and experiences met your expectations. We look forward to welcoming you on another adventure soon!

Thank you very much for taking the time to write this review and sending you our very Best wishes from Colombia! Muchas Gracias!

Kind Regards,
The Aracanto Team

Kim Kim is the way to go!
Colombia | Dec 14 - Dec 21, 2024

J
John C.
Canada | Reviewed on Jan 02, 2025

Our overall experience with KimKim while in Medellin/Cartagena was fantastic as we were taken care of from the moment we landed until the moment we left. Our guides and drivers were all welcoming and knowledgeable, if given the opportunity to recommend an activity from our trip we highly recommend the flower farm and coffee farm tours.

Michael - our KimKim contact was excellent. Great advice, responsive and helpful.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 03, 2025

Thank you, John!

I’m glad you had a fantastic time in Medellín and Cartagena. It's wonderful to hear that you enjoyed the farm tours. It was a pleasure assisting you throughout your trip!

Safe travels, and I hope we can help you plan another adventure in the future!

Best,
Michael & The Chaska Tours Team

Stress-free experience with great customer service
Colombia | Dec 19 - Dec 31, 2024

R
Rena D.
Denver, CO | Reviewed on Jan 02, 2025
We had a great experience with KimKim. From planning to the communication during travel, we were impressed with the level of support. It made our trip enjoyable and stress-free, especially for a family with kids. We especially loved the cooking class with Cristina, fishing in the mangroves, tubing, and the Minca waterfall. Our hotels were great as well. And all of the food recommendations were amazing. As far as our private guides, Ana was great with the kids and gave an informative... Read more

We had a great experience with KimKim. From planning to the communication during travel, we were impressed with the level of support. It made our trip enjoyable and stress-free, especially for a family with kids.

We especially loved the cooking class with Cristina, fishing in the mangroves, tubing, and the Minca waterfall. Our hotels were great as well. And all of the food recommendations were amazing.

As far as our private guides, Ana was great with the kids and gave an informative tour of the walled city. She shared helpful background about her own experiences as well.

Jorge helped us understand a lot about the culture in the northern Caribbean region. Above all, the Indigenous aspect really stands out—it’s something that speaks volumes about this country with so much diversity.

We will likely use KimKim again.

Hotel Reviews
Sofitel Baru Calablanca
Cartagena
Authenticity & Character
Loved the contrast between modern and traditional architecture, wishing tree a cute touch
Location
Beautiful location, water was clear, boat ride was easy
Staff
Cleanliness & Comfort
Kokkos Beach | Condo Hotel
Santa Marta

Good layout, close to entrance to the park. Good food and very charming.

Authenticity & Character
Location
Close to Tayrona
Staff
They helped us with laundry and ordering our meals
Cleanliness & Comfort
Weird smell coming from one of the upstairs bathrooms bothered me, power went on and off frequently
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

Amazing location, charm and very comfortable rooms. Perfect for our family. Pool and rooftop restaurant were also lovely.

Authenticity & Character
We loved how it blended into the old city feel but had modern rooms. Beautiful lobby.
Location
so close to all the beauty and action of the walled city, great restaurants
Staff
They were so helpful with our bags, getting taxis, answering questions and fixing our key when it stopped working
Cleanliness & Comfort
AC was the best in all of Columbia, shower was great. Perfect layout .
Marriott Resort Playa Dormida
Santa Marta

Amazing hotel all around! Had everything we needed and more

Authenticity & Character
Architecture was Owen but decorations were very Colombian. We appreciated seeing the indigenous accents in the lobby.
Location
Close to the airport but it turned out to be cool to see the airplanes take off. We took a cab to the central part of the city and it was a little far but we didn’t mind much.
Staff
everyone was great. Kids staff were kind and helpful, bag folks helped us when we had to store things for the day, spa got my husband in last minute.
Cleanliness & Comfort
View and jacuzzi were amazing. Two bathrooms were really nice for 4 people. We were in awe of the view. Most amazing room we’ve ever stayed in.
Ermita, Cartagena, a Tribute Portfolio Hotel
El Cabrero, Cartagena

Our original room had holes in the door and was extremely small for 4 people plus bags. Blinds were beat up and hallways were a little dirty.

Authenticity & Character
Location
Very close to walled city
Staff
When we moved rooms they and handled it professionally and took care of our belongings
Cleanliness & Comfort
Rooms were not in great shape
Activity Reviews
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

We loved Cristina, she was so good with the kids and the food was incredible. She spent so much time getting to know us and Shari g her life experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mangrove Tour with Local Fisherman
Mangrove Tour with Local Fisherman
Cartagena

Peaceful and informative, plus vey hands on and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in the Islands (Hotel Sofitel Calablanca)
Arrival in the Islands (Hotel Sofitel Calablanca)
Isla Barú
Quality of Experience
Guides, Drivers and Staff
Transport
Day at the Islands (Hotel Sofitel Calablanca)
Day at the Islands (Hotel Sofitel Calablanca)
Isla Barú

Multiple pools to choose from, all with ocean views. Loved the restaurant options near the beach, wishing tree was cute activity and beautiful at night. We didn’t love the main Calablanca restaurant but Bahia was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour Cartagena and short Fruit Tasting
Walking tour Cartagena and short Fruit Tasting
Cartagena

Great to understand the difference neighborhoods inside the walled city, the history of Cartagena, and the details like door knocker symbolism. It was hot, but enjoyable. Ana tried to make it kid friendly. The fruit tasting was fun, but it was too much to eat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 03, 2025
Dear Rena, Thank you for your wonderful review! We are delighted to hear that you had a great experience in Colombia. It's fantastic that our planning and communication made your trip enjoyable and stress-free for all the family. We’re thrilled you loved the cooking class with Cristina, the fishing in the mangroves, tubing, and the Minca waterfall. It’s great to know that our hotel choices and food recommendations added to your positive experience. Ana and Jorge will be so pleased to hear... Read more

Dear Rena,

Thank you for your wonderful review! We are delighted to hear that you had a great experience in Colombia. It's fantastic that our planning and communication made your trip enjoyable and stress-free for all the family.

We’re thrilled you loved the cooking class with Cristina, the fishing in the mangroves, tubing, and the Minca waterfall. It’s great to know that our hotel choices and food recommendations added to your positive experience.

Ana and Jorge will be so pleased to hear your kind words. They strive to provide informative and engaging tours, and it’s wonderful to hear that they made a lasting impression on your trip. The cultural and indigenous aspects of the northern Caribbean region indeed highlight the incredible diversity of Colombia and thank you very much for your valuable observation.

Thank you once again for taking the time to write this review and for sending us your feedback which we greatly appreciate.

We hope to welcome you and your family back for more adventures in the future!
Sending you and your family our very Best Wishes for 2025!

Warm regards,
Margoth, the kimkim Team and the Aracanto Colombia Team

Great first experience with KimKim
Colombia | Dec 15 - Dec 22, 2024

Speranza
Speranza A.
Flagami, FL | Reviewed on Dec 23, 2024

This was our first experience using KImKim and it certainly won't be our last. All of the guides we worked with (Liz, Eddie, and Sofia) and their drivers were personable, knowledgeable and really helped us have a wonderful experience in Cartagena. We really appreciated Wendy checking in on us, even on our "free day" to make sure everything was OK. It was a great feeling knowing that we had some local folks looking out for us on our travels to a country we had not visited before.

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Dec 23, 2024
Dear Speranza, Thank you so much for your kind words and for sharing your experience with us! It was truly a pleasure to assist you during your trip to Cartagena. We’re delighted to hear that Liz, Eddie, Sofia, and our drivers made your journey enjoyable with their knowledge and care. Ensuring you felt supported and looked after throughout your visit is what we strive for, so knowing you appreciated our check-ins, even on your free day, means the world to us. Exploring a new country is... Read more

Dear Speranza,

Thank you so much for your kind words and for sharing your experience with us! It was truly a pleasure to assist you during your trip to Cartagena.

We’re delighted to hear that Liz, Eddie, Sofia, and our drivers made your journey enjoyable with their knowledge and care. Ensuring you felt supported and looked after throughout your visit is what we strive for, so knowing you appreciated our check-ins, even on your free day, means the world to us.

Exploring a new country is always an adventure, and we’re so glad we could make your time in Colombia memorable and seamless. We can’t wait to welcome you back for another unforgettable journey.

Wishing you all the best until we meet again!

Best regards,
Wendy

A mixed experience
Colombia | Dec 9 - Dec 18, 2024

Su
Su L.
France | Reviewed on Dec 22, 2024
Cristina was my contact. She was always responsive and helpful. The local agency used were excellent. Eliana was an amazing guide. Fun, informativé, caring and doing everything to make things run smoothly. Frankie the driver was superb. Getting through terrain where others got stuck. We saw some stunning sites. Tayrona Park and our walk guide Nelson was excellent. Great to havé the wildlife pointed out to us.
Our big disappointment was that we spent the majority of our 3 day tour of...
Read more

Cristina was my contact. She was always responsive and helpful. The local agency used were excellent. Eliana was an amazing guide. Fun, informativé, caring and doing everything to make things run smoothly. Frankie the driver was superb. Getting through terrain where others got stuck. We saw some stunning sites. Tayrona Park and our walk guide Nelson was excellent. Great to havé the wildlife pointed out to us.
Our big disappointment was that we spent the majority of our 3 day tour of Guajira in a 4 wheel drive. This was not reflected in the description of the tour. The least time we spent in a vehicle was 9 hours and the longest was 12. At no point was this made clear to us and if it had been we would havé chosen a different itinery. By contrast the limitions of the accommodation were made very clear and our expectations were managed well.
We appreciate the gesture of a free meal and taxi but it could not make up for the challenge of being thrown around the back of a 4 wheel drive for hours and days. (We expected some of this and were looking forward to it but not this much!) I think you also need to be clear when the trip is in planning stages because anyone with a bad back would not be able to do it (Even if they are fit otherwise).

Hotel Review
Minca Ecohabs
Minca

A totally gorgeous cabin and location. Friendly helpful staff.

Authenticity & Character
Location
The views and forest sounds.
Staff
Cleanliness & Comfort
Loved the balconies and hammocks
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

Amazing expérience made even better with our very knowledgeable and charming guide, Nelson. He enabled us to spot so much wildlife that we would never have seen ourselves. The pace was perfect , providing a balance between cardio, views and beach .

Quality of Experience
The views, the wildlife, the sounds.
Guides, Drivers and Staff
Nelson was the perfect guide and adapted our day to only 17km as one of us had a broken toe. Having worked there for over 20 years, he was charming with us and all his colleagues
Transport
Juan Carlos was immaculate and professional as ever.
Uribía, Manaure Salt Flats and Cabo de La Vela (Day 1)
Uribía, Manaure Salt Flats and Cabo de La Vela (Day 1)
Colombia

Fascinating expérience with charming locals

Quality of Experience
The views and the best explanations
Food
Very little refreshments
Guides, Drivers and Staff
Knowledgable and positive
Transport
Franky was perfect as ever, but a long drive for such a short activity
Taroa Dunes and Punta Gallinas (Day 2)
Taroa Dunes and Punta Gallinas (Day 2)
Colombia

Fabulous sites. Our guide Eliana made it fun and interesting. We hadn't realised quite how much time we would be being bounced around in the back of a 4 wheel drive (about 9 hours). Our driver Franke was great.

Quality of Experience
Being clear about how much time would be spent in the car.
Food
There was some choice and Eliana made sure we were well looked after.
Guides, Drivers and Staff
Transport
Mayapo Beaches (Day 3)
Mayapo Beaches (Day 3)
Colombia

We didn't have time to do any more than look at the beach because we spent 12 hours in cars that day.

Quality of Experience
Food
The lunch by the beach was wonderful. Thanks Eliana for recommending what to eat.
Guides, Drivers and Staff
Very flexible and offered us time at the beach, but then we wouldn't have got to our accommodation that night until even later. As it was we were in the car from 7am to 8pm with a quick lunch stop and 2 coffee stops.
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 27, 2024
Hi Su, Thank you so much for your kind words and thoughtful feedback! I’m so happy to hear that you had a great experience with Eliana, Frankie and Nelson– they truly are amazing at what they do. I'm also glad you enjoyed the beautiful sites and the wildlife at Tayrona Park. I sincerely apologize for the long travel times during the Guajira tour. I completely understand your concerns and appreciate you bringing this to our attention. Moving forward, I will ensure clearer communication... Read more

Hi Su,

Thank you so much for your kind words and thoughtful feedback! I’m so happy to hear that you had a great experience with Eliana, Frankie and Nelson– they truly are amazing at what they do. I'm also glad you enjoyed the beautiful sites and the wildlife at Tayrona Park.

I sincerely apologize for the long travel times during the Guajira tour. I completely understand your concerns and appreciate you bringing this to our attention. Moving forward, I will ensure clearer communication regarding travel durations and all necessary details to avoid any surprises. We are committed to your comfort, and I regret that the journey in La Guajira wasn’t as expected.
We are constantly working to provide the best possible services, and your feedback helps us improve.

Thank you again for sharing your experience, and I hope we’ll have the pleasure of welcoming you on another trip soon!

Best,
Cristina

I really enjoyed the trip to Colombia. I visi...
Colombia | Dec 12 - Dec 19, 2024

S
Sayon D.
Newark, NJ | Reviewed on Dec 20, 2024
I really enjoyed the trip to Colombia. I visited Medellin and Cartagena and had a good time. After visiting Colombia did not want to leave and hope to go back in the future. The guides were great and very helpful and informative I really had a good time visiting Colombia. I had the guides speak to me in Spanish so that it can help me improve my Spanish. Michael and the team were very helpful with their explanations on everything and Colombia is a great place with great people to the point... Read more

I really enjoyed the trip to Colombia. I visited Medellin and Cartagena and had a good time. After visiting Colombia did not want to leave and hope to go back in the future. The guides were great and very helpful and informative I really had a good time visiting Colombia. I had the guides speak to me in Spanish so that it can help me improve my Spanish. Michael and the team were very helpful with their explanations on everything and Colombia is a great place with great people to the point where like how I said before I'm definitely going to visit again.

Hotel Reviews
14 Urban Hotel
Medellin

The hotel was great the staff was friendly I would stay here again in the future. I checked out the areas near the hotel in El poblado to experience the nightlife and the area was very safe.

Authenticity & Character
I like the place where the hotel was located and the view from the top floor was great.
Location
Staff
The staff was very helpful and friendly
Cleanliness & Comfort
The rooms looked very nice
Hotel Casa Tere
Cartagena

I like this hotel it was great the staff was very professional and helpful and informative. When visiting Cartagena I would recommend people to stay at this hotel and I will look to stay here in the future.

Authenticity & Character
I like the hotels location and the rooftop views it was great.
Location
The location was convenient and it was safe in an area where there was a lot of people
Staff
The staff were professional and I really enjoyed talking to them.
Cleanliness & Comfort
I like the rooms they looked good.
Activity Reviews
Medellín Day Tour: Nature, Culture, and Urban History
Medellín Day Tour: Nature, Culture, and Urban History
Medellín

I really enjoyed the tour it was great I learned about the history of Medellin and how Medellin still continues to improve itself with safety. I enjoyed communa 13, parque arvi, Plaza botero, and seeing the biblioteca españa. Medellin is just a great city overall.

Quality of Experience
I got to learn a lot about how Medellin changed from the past to the present and I love how nice the people were whom I met.
Food
I enjoyed trying the different foods that was delicious.
Guides, Drivers and Staff
The guide was very helpful she was informative
Transport
Well I got to experience riding the metro and the metrocable and was great.
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín

I enjoyed the tour to Guatape and I took the tour with the Spanish speaking guide to help me improve my Spanish and Guatape was amazing. I would go back again. The guides were helpful with taking me to the moto chivito ride in Guatape and where to meet. I really enjoyed this tour was so much fun and I met great people.

Quality of Experience
Guides, Drivers and Staff
The guides were very good and helpful I hope to see them again someday.
Transport
The transport was good I had a good time
Medellín Day Tour: City + Street Food
Medellín Day Tour: City + Street Food
Medellín

I loved trying the different foods in Medellin and seeing the different attractions such as Botanical Gardens and Parque Explora and parque rio and then saw the planetarium but I wish I had more time to see Puebilito Paisa and will look to go again in the future.

Quality of Experience
Overall I had a good experience Puebilito Paisa was fun but wanted more time to explore more.
Food
I loved the different foods I tried such as chicken sancocho and the empanadas and all in all different dishes in Medellin.
Guides, Drivers and Staff
My guide was helpful and she gave good explanations and helped me with my Spanish.
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

I enjoyed seeing the beaches and the different historical sights in Cartagena and definitely want to come back again in the future my tour guide she was very helpful and answered questions and gave God explanations I really appreciate her.

Quality of Experience
Guides, Drivers and Staff
Transport
Beach Day - Isla del Encanto (Barú)
Beach Day - Isla del Encanto (Barú)
Cartagena

What a good way to to end my last day in Colombia I took the tour in Spanish and I really admired the hospitality of the staff at the islands they were very friendly and the place was very peaceful want to come back again for sure.

Quality of Experience
Food
I love eating the fish
Guides, Drivers and Staff
Transport
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

The ride down the mangrove was peaceful and very enjoyable I was able to experience a bit of how people live in the village and when coming to Cartagena will highly recommend Boquilla.

Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena City Tour
Cartagena City Tour
Cartagena

I got to see pope de la cruz and the view was great and I enjoyed seeing San Felipe and the Bocagrande neighborhood and Getsmani area overall was just a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 20, 2024
Dear Sayon,
Thank you so much for your thoughtful review and kind words about your trip to Colombia. I’m thrilled to hear that you enjoyed your time in Medellín and Cartagena. It’s great that you had a chance to practice your Spanish with your guides — they mentioned how much they enjoyed interacting with you as well!
I’m glad the hotels met your expectations and that you felt safe and well taken care of throughout your trip.
Thank you once again for your trust in us. We’d be delighted to...
Read more

Dear Sayon,
Thank you so much for your thoughtful review and kind words about your trip to Colombia. I’m thrilled to hear that you enjoyed your time in Medellín and Cartagena. It’s great that you had a chance to practice your Spanish with your guides — they mentioned how much they enjoyed interacting with you as well!
I’m glad the hotels met your expectations and that you felt safe and well taken care of throughout your trip.
Thank you once again for your trust in us. We’d be delighted to welcome you back to Colombia in the future and help you explore even more of this beautiful country.
Wishing you all the best and happy travels!
Warm regards,
Michael and the Chaska Tours Team

Colombia is a beautiful country to visit….
Colombia | Dec 3 - Dec 16, 2024

Kyeong
Kyeong P.
Chicago, IL | Reviewed on Dec 17, 2024
The trip went well overall thanks to Margarita and her team who were well organized and dependable. Expect a few glitches that are part of traveling globally. I’m glad I went to Cartagena and Tayrona NP (stinking hot and humid) after Bogota and my last stop was in Medellin where the weather was much more pleasant. I did 2 shared tours which have more downsides than upsides. I’ll try to avoid them
next time.
The best food I had was Ajiako that I enjoyed almost every day!... Read more

The trip went well overall thanks to Margarita and her team who were well organized and dependable. Expect a few glitches that are part of traveling globally.

I’m glad I went to Cartagena and Tayrona NP (stinking hot and humid) after Bogota and my last stop was in Medellin where the weather was much more pleasant.

I did 2 shared tours which have more downsides than upsides. I’ll try to avoid them
next time.

The best food I had was Ajiako that I enjoyed almost every day!

Colombia was very lush and hilly. It was intriguing that I didn’t see a single Arian during my entire trip. I guess Colombia is under the radar for the Asian tourists?

Overall the trip was rewarding and enjoyable.

Activity Reviews
Discover La Candelaria & The Monserrate Hill
Discover La Candelaria & The Monserrate Hill
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon-Night Walking Tour
Afternoon-Night Walking Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Free day In Tayrona
Free day In Tayrona
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Medellín Treasures: Gardens, Art, and Heritage Tour
Medellín Treasures: Gardens, Art, and Heritage Tour
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to El Peñol & Guatapé - Group Tour
Day trip to El Peñol & Guatapé - Group Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Treasures of Colombia: A Shared Journey to Laguna de Guatavita and Zipaquirá
Cultural Treasures of Colombia: A Shared Journey to Laguna de Guatavita and Zipaquirá
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Constelaciones
Constelaciones
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Dec 22, 2024
Dear Kyeong, Thank you for your thoughtful feedback! I’m so glad you enjoyed your journey through Colombia, from Tayrona’s lush beauty to Medellín’s pleasant weather. I completely agree with you—ajiaco is the best! And I swear, that’s not just my Bogotá pride talking! 😊 I also found your observation about the absence of Asian tourists intriguing. Colombia truly is a hidden gem waiting to be discovered by all. I’ll keep your preference for private tours in mind for your next adventure. It... Read more

Dear Kyeong,

Thank you for your thoughtful feedback! I’m so glad you enjoyed your journey through Colombia, from Tayrona’s lush beauty to Medellín’s pleasant weather.

I completely agree with you—ajiaco is the best! And I swear, that’s not just my Bogotá pride talking! 😊 I also found your observation about the absence of Asian tourists intriguing. Colombia truly is a hidden gem waiting to be discovered by all.

I’ll keep your preference for private tours in mind for your next adventure. It was a pleasure planning this trip for you, and I’d love to help craft another unforgettable experience in the future!

Warm regards,
Margarita

Colombia adventures
Colombia | Nov 29 - Dec 8, 2024

Suzanne
Suzanne H.
Wheat Ridge, CO | Reviewed on Dec 15, 2024
Our adventure in Colombia was wonderful. Andrea listened to our needs and requests, the partnered with us to deliver a great trip. We enjoyed the people, the sites, the food, and the sense of adventure. For our first time in Columbia we found the experience to be seamless. We were able to hit some of the major sites and get a sense of Colombia- from the transformation of Medellín to roasting coffee in Salento to the Caribbean coast. We hope to go back and explore more some day! Read more

Our adventure in Colombia was wonderful. Andrea listened to our needs and requests, the partnered with us to deliver a great trip. We enjoyed the people, the sites, the food, and the sense of adventure. For our first time in Columbia we found the experience to be seamless. We were able to hit some of the major sites and get a sense of Colombia- from the transformation of Medellín to roasting coffee in Salento to the Caribbean coast. We hope to go back and explore more some day!

Activity Reviews
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Colombia

First and foremost Juliana was an amazing host. She was one of the best guides we have had. Her knowledge ability to handle any situation and her general vibe was appreciated. We hiked, biked, rode a Tuk Tuk, and explored by boat.

Quality of Experience
Guides, Drivers and Staff
Transport
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
Colombia

Carlos was a good host. It was interesting to learn not only his (and his family) history but also take part in the coffee process. I walked away with a deeper understanding of how to engage with coffee in the future.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Colombia

First the hike itself was beautiful and I enjoyed the activity and reaching the hummingbird house. I would highly recommend this as an activity. The reason it is a low rating was due to the guide. It became very clear early on that our guide was not just leading us but working a second job during his time with us. He told us how he is opening up his own company and kept stopping to film for this new venture. This caused us to take significantly longer and was frustrating at times. Overall we love this as an activity but encourage the use of a different guide in the future.

Quality of Experience
Food
The restaurant we ate at was not great. We felt the trout was undercooked
Guides, Drivers and Staff
As mentioned our guide was working a second job and focused on this work which left us with a sour impression.
Transport
Punta Faro at Múcura Island
Punta Faro at Múcura Island
Colombia

Beautiful resort. If you are up for quiet and relaxing this is it. Our room was one of the coolest rooms I have stayed in.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 16, 2024

Dear Suzanne,

Thank you so much for sharing your thoughtful feedback. I’m thrilled to hear that your trip was such a positive and memorable experience.

We also truly appreciate your honest feedback, your insights are invaluable in helping us maintain the high standards we strive for.

Colombia has so many treasures yet to unveil, and we’d be honored to help you plan another adventure when you’re ready to return.

Thank you for visiting our country, for your kindness, and for embracing the spirit of exploration.

It was an absolute honor to serve you.

Andrea was very responsive and put together a good itinerary
Colombia | Nov 23 - Dec 2, 2024

Jill
Jill K.
Chicago, IL | Reviewed on Dec 09, 2024
Andrea was very responsive and quickly set up an itinerary that met our needs. Her team kept in touch with us during the trip, making adjustments due to two delayed flights. The local guides were informed of the delays . All local guides were very professional, arrived on time or early, spoke good English, were very knowledgeable and took good care of us. Most of the accommodations were good. One jungle lodge was very remote, difficult to reach, had no hot water so we would have... Read more

Andrea was very responsive and quickly set up an itinerary that met our needs. Her team kept in touch with us during the trip, making adjustments due to two delayed flights. The local guides were informed of the delays . All local guides were very professional, arrived on time or early, spoke good English, were very knowledgeable and took good care of us. Most of the accommodations were good. One jungle lodge was very remote, difficult to reach, had no hot water so we would have preferred only one night there. Another hotel, in Santa Marta, was very nice but we arrived late and left early so didn't have time to enjoy the facilities. Plus the hotel was near the main square and music blared until the early hours of the morning. The hikes were quite challenging but we were fit enough, though tired.

Hotel Reviews
Casa La Fe
Cartagena de Indias

Great location in the old town and on a square with restaurants nearby. The staff members were all very helpful. The breakfast options were wonderful. We enjoyed the courtyard. The room was small but perfectly adequate. The area was quiet. There was a nice pool upstairs. The Wifi worked well.

Authenticity & Character
Location
Quiet area in the old town
Staff
Very helpful
Cleanliness & Comfort
Room was small but comfortable
Miraflores Boutique Hotel

The hotel is on the west side of the island and doesn't have a beach. It is about 15 minutes by taxi into the town. We had a lovely room above the reception with a big balcony. The room was spacious with a narrow but nice bathroom. Breakfast was good and they have a restaurant (limited choices) for dinner. There are some local restaurants in walking distance with better food choices. The grounds are big and there's a pool but we didn't use it as the weather was wet. The only downside was the constant traffic noise as we were in Room 2 close to the road.

Authenticity & Character
Location
Staff
When we arrived, there was no one in reception and it took about an hour to find someone to check us in. Once we were settled, the staff was nice and helpful.
Cleanliness & Comfort
The beds in Colombia tend to be firm.
Reserva Natural Tierra Adentro
Santa Marta

Gorgeous setting in the jungle with birds, rescued animals and great views. The room was basic with a concrete floor and thatched roof, a small bathroom and a balcony. There was no hot water in the shower but the Wifi was strong. There is an outdoor open eating area with restaurant. Getting to the lodge is an adventure in itself. First a winding mountain road from Santa Marta to Minca, a small village. Then another 40 minutes on some of the worst roads I've ever seen (and I travel a lot). The remote setting was lovely but it would not be a place to have a medical emergency as it's so far from help. We had two nights here, one would have been enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's such a remote location so probably hard to get hot water. It was wet so we were damp and a bit chilled at times.
Ecohabs Tequendama Parque Tayrona
Cartagena

The location is right out of a travel magazine. We stayed one night in Room 4 perched high on the hill with a view to the ocean. However, there were a lot of inconveniences. First, it was a long walk from the reception to the restaurant, then 106 steps up to the room. Luckily we were fairly fit but it would have been strenuous for people older than us. Secondly, the bedroom was upstairs in the cabin. The lighting in the room was poor and I needed to use a flashlight to get things out of my suitcase. To use the bathroom, you have to go outside and downstairs (avoiding any rain). Not ideal for an older couple who need to go to the bathroom at night. Bring a flashlight. There was a coffee maker tucked away in a dark corner next to the bathroom, but no complimentary coffee, only sugar was provided. There were good breakfast choices in the impressive restaurant but service was slow and we waited about 40 minutes to get our breakfast while other guests who arrived after us got their food, ate and left. It was definitely an experience to stay in such a gorgeous place but it is better suited to younger people.

Authenticity & Character
Architecture of the cabins and restaurant
Location
Views of the ocean
Staff
Restaurant staff didn't speak English which lead to incorrect orders. I asked for tea with milk and got a cup of tea and a glass of milk. Service was slow.
Cleanliness & Comfort
The lodge is in the jungle so expect mosquitos and cockroaches in the room. The bathroom had hot water though it did run out.
Casa de Isabella, a Kali Hotel
Santa Marta

Lovely hotel. Our room was large and on the third floor. There is no elevator/lift. Unfortunately we arrived late and left early so didn't have an opportunity to use the pool or have breakfast. The bathroom was spacious and had hot water.

Authenticity & Character
It appeared to be built from old houses so was interesting
Location
Close to a main square in the old town. Walking distance to restaurants. We stayed on a Saturday night and the music from the square blared until about 2:00 AM. No sleep for us.
Staff
Receptionist spoke limited English. But in the morning a young lady helped us with our bags as we had an early start.
Cleanliness & Comfort
All good. There were even robes in the bathroom.
Hotel De La Opera
Bogotá

Fabulous hotel in the old city. The staff were very helpful. The hotel has three courtyards with rooms around them. Our room was comfortable with a nice bathroom. The location was quiet. It's very close to the main square and I felt very safe walking around the square early the next morning. It was also a quick walk to several museums. The hotel has a restaurant on the fourth floor with good food for dinner Breakfast is served in the courtyard and was an amazing buffet, the best breakfast of our trip. I had an omelet made to order. I wish we had more time here as the hotel was so nice.

Authenticity & Character
The hotel appears to be made from three adjacent houses so has lovely interior courtyards.
Location
So close to the square and museums, easy to walk around the area.
Staff
Very helpful
Cleanliness & Comfort
Nice room, good wifi, hot water in the shower
Activity Reviews
The Double Waterfall in Minca
The Double Waterfall in Minca
Colombia

We ended up going to two waterfalls within walking distance of our lodge. Cesar was a great guide. The hike was easy. You could swim at the waterfalls. The Marinka Falls had bathrooms and a restaurant where we had lunch.

Quality of Experience
Cesar was a great guide
Food
We had a nice lunch at the Marinka Waterfall
Guides, Drivers and Staff
Afternoon-Night Walking Tour
Afternoon-Night Walking Tour
Cartagena

Our guide gave us a good overview of the old city.

Quality of Experience
Guide spoke good English, very nice woman
Guides, Drivers and Staff
On time, helpful. took good care of us.
Transport
No waiting, nice vehicle
Nature Walk and Wildlife Spotting Adventure in Matute
Nature Walk and Wildlife Spotting Adventure in Matute
Cartagena

Luis was a wonderful guide and really knows and loves birds. We also saw an iguana and many howler monkeys. The visit to the house of the owners of the reserve was a great experience too. Luis had a good camera and shared the photos he took. The whole tour was quite an adventure walking through this area of regenerated jungle.

Quality of Experience
Luis is so knowledgeable about wildlife
Guides, Drivers and Staff
Great guide
Transport
Comfortable car
Cartagena Historical: La Popa & San Felipe Castle
Cartagena Historical: La Popa & San Felipe Castle
Colombia

We did this tour by car and went beyond the old city. The monastery on the hill provides great views. Unfortunately we couldn't get into San Felipe Castle as it was closed for a private event. That was a bit disappointing. But the guide took us to see some other fortification instead.

Quality of Experience
The monastery
Guides, Drivers and Staff
Friendly and helpful
Transport
On time, comfortable car
Snorkeling  in the San Andrés Coral Reef
Snorkeling in the San Andrés Coral Reef
Colombia

I wanted to go to San Andres for the snorkeling. I've been lucky to have snorkeled all over the world. The guide, Miguel, was very nice and safety conscious. But the snorkeling itself was disappointing. There was some hard coral but no soft coral nor much color. There were some fish but not what I was hoping for. Also, it had rained the day before so visibility was low and the ocean was rough so we got bounced around a lot of the time. Perhaps a different location or day would have been a different experience.

Quality of Experience
Coral bleaching but that is happening worldwide.
Guides, Drivers and Staff
Miguel was good, interesting to talk to
Transport
We went on Miguel's little boat. Don't bring anything of value as things may get wet. Miguel had a dry bag.
Discover the treasures of San Andrés Island
Discover the treasures of San Andrés Island
San Andrés Island

The guide took us around the island with three stops - a museum, Baptist church and historic house.

Quality of Experience
Guide was interesting. Carolina is a diver as well as a guide.
Guides, Drivers and Staff
Knowledge of the island
Transport
Comfortable car
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia

A fairly tough 10 mile hike along the coast of the National Park. It is an out and back hike on the same trail. Lovely views. Lots of people and lots of mud. Wear boots or sturdy shoes. Bring water, sunscreen and a hat. It was very hot and humid. We had a break for lunch and a swim at a beach. For lunch we had fresh fish. Cesar was a considerate guide who knew how to avoid the worst of the mud. Along the way we saw capuchin monkeys, a crab, frog, bats and lots of leaf-cutter ants.

Quality of Experience
This is a place I wanted to see.
Food
Fresh fish on the beach.
Guides, Drivers and Staff
Cesar was excellent. Very considerate and safety conscious.
Transport
Four wheel drive from the mountain lodge to the National Park. The driver took our bags to the hotel
Bunkuany: The Heart of the Wold
Bunkuany: The Heart of the Wold
Colombia

An amazing experience to see this archeological site in the jungle. We were the only people there. It exceeded our expectations. The hike was somewhat strenuous but seeing Bunkuany was worth it. Also we enjoyed a simple but delicious lunch with a farmer and his wife. Cesar and the local guide took good care of us. The drive to the trail was long and very bumpy but we got to stop and see some interesting rock carvings.

Quality of Experience
Great guides who took care of us.
Food
Nice lunch with the farming family.
Guides, Drivers and Staff
Very interesting people
Transport
Alex drove in very challenging conditions
Paloquemao Farmers Market |  Colonial Downtown & Monserrate
Paloquemao Farmers Market | Colonial Downtown & Monserrate
Colombia

Luis was an enthusiastic guide and a very interesting person. We loved the market, seeing the fruits and vegetables and tasting some of the food. Luis knew many of the vendors and introduced us. Then we went to Monserrate and appreciated the fast pass tickets as it was very busy. We had a lovely lunch there and enjoyed the views. Luis also provided a walking tour of the old town, taking us along narrow streets and past street entertainers. The next day he arrived on time and accompanied us to the airport.

Quality of Experience
It was all great.
Food
The food at the market and lunch up on Monserrate
Guides, Drivers and Staff
Our driver, also called Luis, was very professional.
Transport
Great driver
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 11, 2024
Dear Jill, Thank you so much for taking the time to write such a detailed and thoughtful review. It truly warmed our hearts to read about your journey. Knowing that we could make your experience seamless, even amidst unexpected delays, means the world to us. Your kind words about our local guides, their professionalism, and their care make us incredibly proud. They are passionate about sharing Colombia’s beauty, and it’s wonderful to see how much they added to your trip. We’re grateful for... Read more

Dear Jill,

Thank you so much for taking the time to write such a detailed and thoughtful review. It truly warmed our hearts to read about your journey. Knowing that we could make your experience seamless, even amidst unexpected delays, means the world to us.

Your kind words about our local guides, their professionalism, and their care make us incredibly proud. They are passionate about sharing Colombia’s beauty, and it’s wonderful to see how much they added to your trip.

We’re grateful for your insights about the accommodations and activities, as they help us grow and improve. Colombia’s magic lies in its contrasts—wild jungles, vibrant cities, and tranquil beaches—and your adventurous spirit shone through in embracing it all.

It was truly our pleasure to be part of your adventure, and we hope the memories of Colombia stay with you forever. Whenever you’re ready to explore more of our beautiful country, we’ll be here to create another unforgettable journey for you.

Andrea

Andrea was great! Everything she planned wen...
Colombia | Nov 29 - Dec 8, 2024

Thomas
Thomas C.
Denver, CO | Reviewed on Dec 09, 2024
Andrea was great! Everything she planned went off without issues. She was also very flexible with planning. Read more

Andrea was great! Everything she planned went off without issues. She was also very flexible with planning.

Hotel Reviews
Quinta Ladera
Medellin

Great hotel! Close to bars and restaurants but still secluded. The coffee/breakfast place downstairs had some of the best coffee we had in Columbia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Terasu

Lovely place. Tucked away from town and overlooking the Andes. Restaurant/bar staff was very friendly and kind. Food was really good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Punta Faro
Isla Mucura

Great hotel - but important to know that it’s a resort with nothing significant outside of the hotel grounds.

Authenticity & Character
Location
Island itself is small and remote.
Staff
Cleanliness & Comfort
Very clean rooms with daily service! One thing to note is that it’s an open hotel - so no door locks. Each room does have a safe deposit box and at no point were we worried about our stuff.
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena
Authenticity & Character
Great roof top
Location
In a good part of town away from street vendors!
Staff
Cleanliness & Comfort
Activity Reviews
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Biking Adventure in Guatapé: Nature, Culture, and the Iconic Peñol Boulder
Colombia

Great day tour! We left super early to avoid crowds. Had the boulder to ourselves. Bike tour way great - what’s good for traveler's to know is that it is on mountain bikes and VERY hilly. The lunch and boat rides were highlights.

Quality of Experience
Guides, Drivers and Staff
Juliana was AWESOME. She was very knowledgeable and thought on her feet whenever a plan went sideways.
Transport
Great driver!
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Hiking in the Cócora Valley up to "The Hummingbird House" & Explore Salento
Colombia

The hike itself was AMAZING from a views standpoint. We struggled with our guide (Juan Camilo) at times.

Quality of Experience
The beauty of the area was stunning. At the base there was a market for locals which made it feel less touristy.
Food
Trout was a bit raw. I had to pay out of pocket for my beer despite it being on 50 cents more than a lemonade. Felt cheap given how much we paid. Tree planting ceremony felt a little hokey.
Guides, Drivers and Staff
Juan Comilo struggled with us. He is starting his own agency and used a significant time on the hike to take photos as part of that pursuit. This took time away from his focus and felt inappropriate. At some point I just started walking ahead of him out of frustration.
Transport
Punta Faro at Múcura Island
Punta Faro at Múcura Island
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Liz was amazing!
Transport
It’s crazy driving in Cartagena - and these drivers are insanely good at navigating that craziness.
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
El Paraiso Coffee Farm: Where Coffee and History Unite in a Sensory Journey
Colombia
Quality of Experience
Loved hearing the personal story of the farm owner! We learned so much from him.
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 12, 2024

Dear Thomas,

Thank you so much for your kind words and for choosing to explore Colombia with us! We are thrilled to hear about your wonderful experience with Juliana – she truly embodies the spirit of dedication and passion we strive for in every journey. Your appreciation of her quick thinking and warm personality means the world to us.

It was our absolute pleasure to serve you and make your trip memorable. We hope to welcome you back to Colombia in the future to discover even more of its beauty and charm! 😊

70th Birthday
Colombia | Nov 22 - Nov 28, 2024

M
Mark D.
San Jose, CA | Reviewed on Nov 29, 2024
Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store. The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great. The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered. All the restaurants were great and the last nite at Harry Sasoon was over the top. We appreciate your quick... Read more

Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store.

The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great.

The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered.

All the restaurants were great and the last nite at Harry Sasoon was over the top.

We appreciate your quick responses during the week.

We all enjoyed the activities you scheduled for us….

It turned out to a memorable 70th birthday adventure for the whole family.

THANKS AGAIN!

Mark

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

exceptional sevice and great amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Transport
Day Pass at Tierra Bomba Island at Makani Beach Club
Day Pass at Tierra Bomba Island at Makani Beach Club
Colombia

The day pass to Tierra Bomba Island at Makani Beach Club was enjoyable once we got there. However, the boat trip out to the island was quite rough. It was a small boat barely fitting us all, and we were bouncing quite a bit, which didn't make for the most enjoyable ride.

Rum Tasting with Chocolate Pairing and Chocolate making Workshop for Children
Rum Tasting with Chocolate Pairing and Chocolate making Workshop for Children
Cartagena

The rum tasting with chocolate pairing and chocolate making workshop for the children was outstanding. They did a great job with the presentation, and it was nice that kids and adults could be in the same room enjoying different activities.

Drums and Music Workshop
Drums and Music Workshop
Cartagena

The drums and music workshop was a hit. Everyone got into it, and they did a great job getting everyone involved in playing the drums, including all the kids. It was a fun and engaging experience for the whole family.

Short Cooking Class - Local Appetizers
Short Cooking Class - Local Appetizers
Cartagena

The short cooking class was not the best part of the trip. It was held inside a restaurant with people coming and going, which made it not very private. It was difficult to communicate as we were stretched over a long table, which affected the overall experience.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Nov 29, 2024
Dear Mark, Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations. We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided. It is wonderful to hear that you found the Santa Clara hotel and its amenities... Read more

Dear Mark,

Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations.

We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided.

It is wonderful to hear that you found the Santa Clara hotel and its amenities exceptional, and that the dining experiences, especially the last night at Harry Sasson, were memorable.

It sounds like it was a fantastic 70th birthday adventure for your whole family, and we are honored to have been a part of it.

Thanks again for your kind words and for making us a part of this special family trip. It has been a pleasure meeting you, and we send our very best wishes to your family!

Best wishes,
The Aracanto Team

Our trip to Cartagena and Santa Marta/Tayrona...
Colombia | Nov 1 - Nov 8, 2024

E
Erin B.
Canada | Reviewed on Nov 19, 2024

Our trip to Cartagena and Santa Marta/Tayrona was amazing. The combination of history, culture, and nature was a perfect balance. The guides were very friendly and knowledgeable, and the activities were perfectly tailored to meet our family's needs. Margoth was very helpful and quick to respond with proposals to make the trip personalized. I would highly recommend her.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Nov 19, 2024

Dear Erin,

Thank you very much for taking the time to write this review!
It has been a pleasure meeting you and your family, and thank you for trusting us with your trip to Colombia. We hope you come back in the future, and sending you our very best wishes in the meantime :)

Warm Regards,
The Aracanto Team