Kimkim Trip Reviews for Colombia

4.9
Based on 520 ratings
Read 520 verified reviews by travelers who booked their trip to Colombia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This was our first trip with Kimkim as we had...
Colombia | Mar 29 - Apr 6, 2025

J
James W.
the United Arab Emirates | Reviewed on Apr 10, 2025
This was our first trip with Kimkim as we had no prior knowledge of Colombia and thought it best to book some knowledge and experience. We were delighted with the whole experience. From the great Maria Jose and Richard in Bogota, the wonderful Claudia in Medellin and the super Evelyn and Sofia we were treated wonderfully and with such enthusiasm that each guide had in sharing their country with us. At every step of the way we were advised very well by Margarita and Marcela and the whole trip... Read more

This was our first trip with Kimkim as we had no prior knowledge of Colombia and thought it best to book some knowledge and experience. We were delighted with the whole experience. From the great Maria Jose and Richard in Bogota, the wonderful Claudia in Medellin and the super Evelyn and Sofia we were treated wonderfully and with such enthusiasm that each guide had in sharing their country with us. At every step of the way we were advised very well by Margarita and Marcela and the whole trip had the perfect balance of being well structured enabling us to see a do many things that we wouldnt have done if we were solo travellers and all without being too rushed. A great experience.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Apr 13, 2025
Dear James!
Thank you so much for your kind words, It was such a joy to have you travel with us, and we’re so happy to hear that the experience felt both enriching and balanced. Colombia has a way of opening its arms wide, and it was a pleasure to watch you connect with its people, places, and rhythms.
Maria José, Richard, Claudia, Evelyn, Sofía, and the entire team were all delighted to share their love for this country with you & reading your words reminds us exactly why we do what we...
Read more

Dear James!
Thank you so much for your kind words, It was such a joy to have you travel with us, and we’re so happy to hear that the experience felt both enriching and balanced. Colombia has a way of opening its arms wide, and it was a pleasure to watch you connect with its people, places, and rhythms.
Maria José, Richard, Claudia, Evelyn, Sofía, and the entire team were all delighted to share their love for this country with you & reading your words reminds us exactly why we do what we do.
We’ll await you with open arms whenever you’re ready for more Colombian magic. You’ll always have a home here.
Con Cariño
Margarita, Marcela & The Colombian Trip team

Over delivered - such a great trip
Colombia | Mar 24 - Apr 2, 2025

L
Linda S.
Newark, NJ | Reviewed on Apr 09, 2025

Michael was amazing at putting this trip together - many many thanks for such a wonderful experience. He was so responsive, kind, and accommodating to our many requests. Our guides and drivers were also wonderful. Anderson (driver) was beyond great. He couldn't do enough for us, and always ready to be helpful with a smile. Carlos, Danna, Adrianna, and Joithe were great, with a special shout out to Carlos for his great care, to Danna for imparting her knowledge, and to Adrianna for giving us such a great intro to Colombia. I really couldn't be happier. Such a great trip.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 09, 2025

Hi Linda,
Thank you so much for your fantastic review! We're so happy to hear that you had such an amazing experience here in Colombia. It’s great to know that everything from the planning to the guides exceeded your expectations. We really appreciate your kind words and hope to have the pleasure of welcoming you on another adventure in the future!
All the best,
Michael & The Chaska Tours Team

An Adventure in Colombia with Friends
Colombia | Mar 24 - Apr 2, 2025

G
Grace V.
West Chester, PA | Reviewed on Apr 09, 2025
An Adventure in Colombia with Friends
We had an amazing time in Colombia. Michael Gold assisted me in creating an itinerary which was informative, creative and exactly what I had in mind. It was my first time to Colombia and as a travel advisor, I wanted to be able to share my visions of the country with my colleagues and clients. Adrianna in Bogota was wonderful. The chef's dinner on our first night was a wonderful introduction to the country. Carlos in Medellin helped us to sample the...
Read more

An Adventure in Colombia with Friends
We had an amazing time in Colombia. Michael Gold assisted me in creating an itinerary which was informative, creative and exactly what I had in mind. It was my first time to Colombia and as a travel advisor, I wanted to be able to share my visions of the country with my colleagues and clients. Adrianna in Bogota was wonderful. The chef's dinner on our first night was a wonderful introduction to the country. Carlos in Medellin helped us to sample the foods and culture of the country. Our time in Tayrona Park was informative and delightful. Cartegena was great with Luis as was our cooking class.
All in all, Colombia is a country of diversity in topography, foods, weather and culture. I loved my experience.

Activity Reviews
Traditional Dinner - Top Chef Private Dining
Traditional Dinner - Top Chef Private Dining
Bogotá

Fabulous! Food, service and knowledge about the country.

Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

Wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín

Carlos make the best of the weather. He brought us to Commune 13 which I had wanted to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento

Loved it! Guide was very entertaining and informative

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 09, 2025

Dear Grace,
Thank you so much for your kind words! It was a real pleasure helping you design this journey, and I’m thrilled to hear it met your vision. I’m so glad you connected with our culture and enjoyed the many flavors and experiences Colombia has to offer.
Wishing you continued inspiration in your travels and work – and hopefully, our paths cross again someday!
Warm regards,
Michael & The Chaska Tours Team

We had an amazing time!
Colombia | Mar 29 - Apr 6, 2025

J
Jesse B.
Newark, NJ | Reviewed on Apr 07, 2025

We had an amazing time! The trip was for my mom’s 65th birthday and everything was perfectly planned. I have been to over 50 countries and by far this was one of the most amazing places I have visited with the nicest people. I loved that I did not need to plan anything and Michael planned everything. My mom and children had a great time.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 07, 2025

Hi Jesse,

Thank you so much for your message – it really means a lot! It’s always great to hear when a trip creates such special moments, especially when traveling with family.

Wishing you all many lasting memories from your time in Colombia – and who knows, maybe you’ll find your way back here one day.

All the best,
Michael & The Chaska Tours Team

Colombia with three kids
Colombia | Mar 21 - Mar 30, 2025

Carl
Carl D.
Flagami, FL | Reviewed on Apr 05, 2025
Coordinating a family vacation with three kids throughout Colombia requires a level of expertise that is beyond even a well-seasoned traveller. My wife was a bit skeptical when I pitched the idea of taking our family of 5 to Colombia. Well, we loved booking through kimkim, but specifically, felt that we were so lucky to have Margoth assigned to our trip. She and all of Aracanto Travel were incredibly communicative and their recommendations were spot-on. Our guides Ana, Felipe, and... Read more

Coordinating a family vacation with three kids throughout Colombia requires a level of expertise that is beyond even a well-seasoned traveller. My wife was a bit skeptical when I pitched the idea of taking our family of 5 to Colombia. Well, we loved booking through kimkim, but specifically, felt that we were so lucky to have Margoth assigned to our trip. She and all of Aracanto Travel were incredibly communicative and their recommendations were spot-on. Our guides Ana, Felipe, and Manuela were fun, flexible, kind, and able to connect with our children. I would highly recommend having Margoth and Aracanto plan your future family vacation!

Hotel Reviews
Sofitel Legend Santa Clara Cartagena
Cartagena

Few city hotels can blend relaxation, luxury, location, service, and beauty as well as this hotel. The history permeates throughout the hotel, and everywhere you turn, there is no doubt that you are in Cartagena. This is not a "copy-and-paste" Caribbean resort....if you're looking for a beach vacation in a forgettable place, go somewhere else. Our children felt very welcome from the moment we entered the property, and we were quite surprised to see so many families visiting Hotel Santa Clara, spending time swimming in their gorgeous pool. The buffet breakfast was spectacular and I got to try fruits I had never seen....I'm looking at you, guama! I would absolutely love to return to Hotel Santa Clara.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Campestre las Camelias

Super fun hotel for families with young children. The food was ok but nothing special. The rides at the hotel are fun for very young children, and a similar to rides you may see at your local county fair. The pool is huge with waterslides but the weather was not ideal for swimming when we visited.

Authenticity & Character
Location
Staff
Staff was super nice. My Spanish is pretty good, but not amazing. If we didn't know rudimentary Spanish, it would have been very difficult to communicate. We encountered only two staff members who spoke English. I would recommend more multi-lingual staff members to help guests who may not know any Spanish.
Cleanliness & Comfort
York Luxury Suites Medellín
El Poblado, Medellin

The location is perfect with a jaw-dropping rooftop pool and bar. The breakfast was lovely and overall, I would recommend this hotel, but only after they fix one MAJOR problem (and it's not the fault of Margoth or KimKim). My biggest problem with the hotel, which really was unfortunate, was the customer service. The front desk was super kind, but in the end, when I needed help, they were powerless. We had two rooms, and in the my kids room, the smoke alarm would beep off and on. I didn't hear it at first, and then like clockwork, would beep, beep, beep for 5-10 minutes, and then take a break, only restart beeping 30 minutes later. I called the front desk to see if this problem could be addressed. No luck. I called back again, and they asked if it was still beeping (as if Tinkerbell flew over to fix it). For the second time, they said someone would come and fix it. By this time it was 10 pm and my kids were asleep. By 10:40pm my wife and I were asleep. No one came. My 8 year-old daughter woke every up at 6 am complaining that the alarm kept beeping off and on throughout the night. I told the front desk at 6:30 am and they had no answers. We checked out of the hotel that morning as scheduled.

Authenticity & Character
Location
Staff
The breakfast was wonderful. The maintenance staff is poor.
Cleanliness & Comfort
Tau House Hotel

Fantastic and beautiful hotel. Beautiful room and a nice restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walking Tour of Cartagena Old City
Walking Tour of Cartagena Old City
Colombia

I just loved our walking tour of Cartagena. Our guide Ana, who is also a schoolteacher, was focused on making it fun for my kids. Boy did she succeed with a scavenger hunt through the old city and Getsemani. Ana was able to navigate the tourist traps while still being able to allow my family with some of the colorfully dressed ladies with fruit on their heads. Too often, my vacation photos are of my wife with the three kids. One of the biggest bonuses of having a guide, is that I no longer have to worry about that job!

Quality of Experience
Guides, Drivers and Staff
Suggested Dinner at Crepes & Waffles
Suggested Dinner at Crepes & Waffles
Cartagena

This one was for the kids, and they loved it. Many of my Colombian friends love this restaurant, and they have locations throughout the country. The place was packed and I would go back with my family or for dessert if I were just with my wife.

Quality of Experience
Drums and Music Workshop
Drums and Music Workshop
Cartagena

This was a really fun experience for the entire family. I really tried to do things on this vacation that was different from our usual routine. The drum and music workshop really hit the mark! Though a bit tired, the kids really enjoyed it and our personalized instruction was quite fun! Kelele!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Apr 05, 2025
Dear Carl, Thank you so much for your review and for taking the time to leave your feedback. We are truly honored to have been part of your Colombian adventure. And we are delighted to hear that your family had such a wonderful experience and that we could help make the trip enjoyable for everyone. Your kind words about the team and Ana, Felipe, and Manuela, mean a lot to us. They will be delighted to know they left such a positive impression and connected so well with your children. We... Read more

Dear Carl,

Thank you so much for your review and for taking the time to leave your feedback.

We are truly honored to have been part of your Colombian adventure. And we are delighted to hear that your family had such a wonderful experience and that we could help make the trip enjoyable for everyone.

Your kind words about the team and Ana, Felipe, and Manuela, mean a lot to us. They will be delighted to know they left such a positive impression and connected so well with your children. We will pass on your comments to our local teams as well as hotels and everyone involved in your trip.

It was such a pleasure working with you to create this Colombian journey for your family, and we are beyond grateful for your recommendations and your detailed feedback. Muchas Gracias!

Sending you all my very Best wishes to you and your beautiful family!

Warm regards,
Margoth

Michael organized a fantastic trip. The guide...
Colombia | Mar 24 - Apr 2, 2025

Dawn
Dawn W.
Flagami, FL | Reviewed on Apr 04, 2025
Michael organized a fantastic trip. The guides were amazing, knowledgeable and fun to be with. The drivers were always on time. Michael was always available to us , even during evenings and weekends. We wanted to know where to buy a certain type of coffee, and he made sure we were able to find it. The itinerary included a wide assortment of activities which enabled us to really understand Colombia and its people. Museums, hikes, Dinner in a private home, a visit to a local market with a chef,... Read more

Michael organized a fantastic trip. The guides were amazing, knowledgeable and fun to be with. The drivers were always on time. Michael was always available to us , even during evenings and weekends. We wanted to know where to buy a certain type of coffee, and he made sure we were able to find it. The itinerary included a wide assortment of activities which enabled us to really understand Colombia and its people. Museums, hikes, Dinner in a private home, a visit to a local market with a chef, and then a cooking class, and high school students singing, dancing and playing instruments in their native cultural style. We highly recommend this trip to explore a beautiful country with beautiful people. Thank you !

Hotel Review
Quinta Ladera
Medellin

The desk receptionists were all so very kind and gracious. We were treated like celebrities! Beautiful surroundings and great coffee!

Authenticity & Character
Decorated exquisitely
Location
Easy to walk to restaurants
Staff
Gracious and accommodating
Cleanliness & Comfort
The lobby was very cozy and inviting
Activity Review
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento

Beautiful place

Quality of Experience
Humberto was a good guide and it was beautiful
Food
Local food, colorful setting
Guides, Drivers and Staff
Talking to the guides and learning about the people and culture
Transport
Always on time and clean vans !
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 11, 2025
Dear Dawn,
Thank you so much for your wonderful feedback – it really warmed our hearts!
It was such a pleasure to plan this journey for you, and I’m so happy to hear that you felt well taken care of throughout.
Knowing that you enjoyed the people, the culture, and those little personal touches along the way means a lot to us. That’s exactly the kind of connection we hope our travelers experience here in Colombia.
Thanks again for traveling with us – and for taking the time to share your...
Read more

Dear Dawn,
Thank you so much for your wonderful feedback – it really warmed our hearts!
It was such a pleasure to plan this journey for you, and I’m so happy to hear that you felt well taken care of throughout.
Knowing that you enjoyed the people, the culture, and those little personal touches along the way means a lot to us. That’s exactly the kind of connection we hope our travelers experience here in Colombia.
Thanks again for traveling with us – and for taking the time to share your impressions and the great picture. We’d love to welcome you back anytime!
All the best,
Michael & the Chaska Tours Team

Great family trip!
Colombia | Mar 7 - Mar 14, 2025

M
Meena G.
Chicago, IL | Reviewed on Mar 29, 2025
We had a great experience working with Michael from Chaska Tours. He was very helpful in creating the perfect itinerary for our family with 5 little one (ages 1-7), and 4 adults. He answered all our questions and was very patient. We enjoyed a city tour, a Rosario Island tour/beach club (definitely a highlight), chocolate making workshop, and family photos with an amazing photographer, Rafael. We had Gabo as our guide the whole trip - he was so great, especially with the kids (they still... Read more

We had a great experience working with Michael from Chaska Tours. He was very helpful in creating the perfect itinerary for our family with 5 little one (ages 1-7), and 4 adults. He answered all our questions and was very patient. We enjoyed a city tour, a Rosario Island tour/beach club (definitely a highlight), chocolate making workshop, and family photos with an amazing photographer, Rafael. We had Gabo as our guide the whole trip - he was so great, especially with the kids (they still ask about him). It was nice to have everything pre-arranged. The team was very responsive while we were there. Our family would definitely recommend Michael and his team!

Hotel Review
Hotel Caribe Faranda
Cartagena

Hotel itself is beautiful - the animals, grounds, and pools are gorgeous. The service was a little slow - took long to get food/drinks at restaurants but room service was great. The shower in the room was not amazing for the kids (only a rainfall head). It was easy to walk to several markets and restaurants. Overall, it was great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 29, 2025

Hi Meena,
Thank you so much, for your wonderful review!
We’re happy to hear that your family trip to Colombia was such a great experience and that your guides made a lasting impression on you.
Thank you again for your trust and kind recommendation. We’d be delighted to welcome you and your family back anytime!
Warm regards,
Michael & The Chaska Tours Team

Spectacular Columbia!
Colombia | Mar 7 - Mar 19, 2025

E
Emily G.
Canada | Reviewed on Mar 26, 2025
We just returned from our 2 week family vacation to Columbia. Michael Gold worked with us for months prior on our itinerary, and he did not disappoint! Everything went off without a hitch! Michael arranged all of our flights, drivers and guides who were always on time, and very knowledgable. Our family wanted a mix of city, beach and nature, and Michael was always happy to modify our itinerary if we changed our minds. Michael was also always available to us while on the trip via Whatsapp... Read more

We just returned from our 2 week family vacation to Columbia. Michael Gold worked with us for months prior on our itinerary, and he did not disappoint! Everything went off without a hitch! Michael arranged all of our flights, drivers and guides who were always on time, and very knowledgable. Our family wanted a mix of city, beach and nature, and Michael was always happy to modify our itinerary if we changed our minds. Michael was also always available to us while on the trip via Whatsapp if we had a question. We loved the horseback riding in Pereira, and the fruit-tasting there is a must! The scenery in Cocora Valley is not to be missed. Hotel Quadrifolio in Cartegena was a unique, restored hotel that was a gem to stay in and is perfectly located to stroll in the old city. Our kids even enjoyed the Bolero Museum in Bogota and wandering around the city. We would highly recommend visiting Columbia, and we will definitely be using KimKim again in the future!

Hotel Reviews
Hotel Boutique Sazagua
Pereira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quadrifolio
Cartagena de Indias
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 26, 2025

Dear Emily,

Thank you so much for your wonderful review and for trusting us with your family trip to Colombia! We’re thrilled to hear that everything went smoothly and that you had such a memorable experience.
Being available and flexible throughout the journey is something we truly value, so we're glad it made a difference for you.
We’d be honored to help plan your next adventure to Colombia. Looking forward to welcoming you back!
Warm regards,
Michael & The Chaska Tours Team

Huge thanks to Margarita for organizing a won...
Colombia | Mar 1 - Mar 15, 2025

Ken
Ken K.
Ossining, NY | Reviewed on Mar 22, 2025
Huge thanks to Margarita for organizing a wonderful two week trip to Colombia. From our first interactions with Margarita through emails, to our conference call talking about our proposed itinerary, to the warm welcome at the airport, to to the constant contact with her during our trip, she was marvelous. Margarita seamlessly modified our plans based on changing circumstances and arrange for some unique personal experiences.
Our guides and drivers were top notch. Our guides were friendly,...
Read more

Huge thanks to Margarita for organizing a wonderful two week trip to Colombia. From our first interactions with Margarita through emails, to our conference call talking about our proposed itinerary, to the warm welcome at the airport, to to the constant contact with her during our trip, she was marvelous. Margarita seamlessly modified our plans based on changing circumstances and arrange for some unique personal experiences.
Our guides and drivers were top notch. Our guides were friendly, informative, patient and really understood what we were looking to experience during our trip. Our drivers were likewise wonderful people who made us feel very comfortable throughout the trip. And we certainly did not leave Colombia hungry, Margarita's suggestions for restaurants were right on target. We had some amazing dining experiences for our dinners, and enjoyed local favorites during the day.
This was my first trip to Colombia, and my preconceptions of the country were totally wrong. I will become an ambassador to my friends about the safety, beauty of the country, cleanliness, and friendliness of the people, We had the opportunity to spend most of our time in Bogota, Villa De Leyva, Medellin and Cartagena, with side trips to small villages and even a lovely boat ride to a small village island near Cartagena. I loved experiencing each of these very different places, though the temperature in Cartagena was a bit too hot for us too stay out all day. I fell in love with Villa De Leyva which is such a beautiful. peaceful old Colonial town. The outdated stereotype about safety in Colombia needs to be changed. I felt totally safe during my entire trip. I felt very comfortable to walk around the neighborhoods by my hotels.
All in all, my trip to Colombia was wonderful. Again I thank Margarita for her excellent planning and I have no hesitation to recommend KimKim as a travel agent.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Apr 02, 2025
Dear Ken, Thank you so much for your kind words and for letting me be part of this amazing photography adventure through Colombia. From the first messages to the airport welcome and every little detail in between, it was a true pleasure planning this journey with you. Reading your review filled my heart. I’m so happy to hear how much you connected with the places, the people, and the stories along the way. Knowing you felt safe, inspired, and well cared for is everything we hope for in... Read more

Dear Ken,

Thank you so much for your kind words and for letting me be part of this amazing photography adventure through Colombia. From the first messages to the airport welcome and every little detail in between, it was a true pleasure planning this journey with you.

Reading your review filled my heart. I’m so happy to hear how much you connected with the places, the people, and the stories along the way. Knowing you felt safe, inspired, and well cared for is everything we hope for in every trip we create.

Colombia is a country full of contrasts, color, and incredible moments... and experiencing it through your lens was a creative gift. Thank you for trusting us to guide your path. I truly hope this was just the first of many visits, because there’s still so much more to show you.

Sending warm wishes and gratitude,
Margarita

Michael did a great job.
Colombia | Mar 15 - Mar 21, 2025

Ben
Ben M.
Dallas, TX | Reviewed on Mar 22, 2025
Michael did a great job. He paid attention to details. He used the airlines we wanted when available, got our seat assignments the way we wanted them and also entered our frequent flyer numbers into the reservation. He had every detail set up and everything went perfectly. His suggestions on where to go was very good. Any time we had a question he answered immediately. It was a great trip with great support. Read more

Michael did a great job. He paid attention to details. He used the airlines we wanted when available, got our seat assignments the way we wanted them and also entered our frequent flyer numbers into the reservation. He had every detail set up and everything went perfectly. His suggestions on where to go was very good. Any time we had a question he answered immediately. It was a great trip with great support.

Hotel Reviews
BH Bicentenario
Bogotá
Authenticity & Character
Nice hotel.
Location
Staff
Staff was helpful.
Cleanliness & Comfort
Salento Plaza

Nice hotel very clean and great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Hotel del Cafe
Santa Rosa de Cabal

Very nice hotel located at a coffee farm.

Authenticity & Character
Location
Located at a coffee farm, but not close to much else. the restaurant was about a 10-minute walk.
Staff
Cleanliness & Comfort
Sites
Medellin

Nice spacious hotel located in a nice and safe neighborhood. Convenience store across the street. Two restaurants in the hotel and others very close.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín

Good trip but long. The traffic going back and forth was frustrating.

Quality of Experience
Guides, Drivers and Staff
Transport
No problem with driver vehicle just bad traffic.
Coffee Tour
Coffee Tour
Santa Rosa de Cabal

It was a very nice stay and a very nice coffee tour. Learned a lot about the coffee process and types.

Quality of Experience
Guides, Drivers and Staff
Transport
Filandia, Salento and Valle del Cocora
Filandia, Salento and Valle del Cocora
Colombia

It was an amazing tour. Seeing the area was a highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Rosa Hot Springs
Santa Rosa Hot Springs
Colombia

A really pretty area and a fun place to relax. There is a cold waterfall and hot Springs. The combination is unique and beautiful. It was a fun stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

Very nice tour. Guide with exceptional.

Quality of Experience
Guides, Drivers and Staff
It was a walking tour. Very interesting.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 23, 2025

Dear Ben,
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your trip to Colombia was such a success and that our support and attention to detail made everything run smoothly. It’s great to know you enjoyed the variety of experiences.
We're so glad you felt supported throughout the trip and that everything came together for an unforgettable experience. We’d love to help you plan another Colombia adventure whenever you're ready - there's still so much else to see!
Warm regards,
Michael & The Chaska Tours Team

I am back home after a most wonderful visit t...
Colombia | Mar 1 - Mar 15, 2025

Gary
Gary M.
Portland, OR | Reviewed on Mar 21, 2025
I am back home after a most wonderful visit to Colombia. Having never been to Colombia before, I really didn’t know what to expect. It was even more than I hoped for, thanks to your efforts as well as those of the guides, drivers and the gracious people of Colombia. I compliment you on the organization of the trip and all of the planning that went in to it. Our goals of street photography were certainly met. Our guides and drivers were all first rate. I had no issues with communicating with... Read more

I am back home after a most wonderful visit to Colombia. Having never been to Colombia before, I really didn’t know what to expect. It was even more than I hoped for, thanks to your efforts as well as those of the guides, drivers and the gracious people of Colombia. I compliment you on the organization of the trip and all of the planning that went in to it. Our goals of street photography were certainly met. Our guides and drivers were all first rate. I had no issues with communicating with them or in their choices and suggestions on where to go and what to see. I also found a great culinary scene.. Of the places we visited, in my mind Medellin was probably my favorite, with Bogota and Villa de Leyva tied second. Cartagena was interesting, but way too many tourists. The Patio del Mundo hotel in Medellin was quite stunning. The people of Colombia were most gracious and helpful. What also impressed me was the lack of litter anywhere, something the US could take a lesson from. The reputation that Colombia has regarding violence is a sad and underserved one, as it was not evident anywhere we went. I felt completely safe during my whole journey. I would highly recommend Kimkim as a tour operator for any trips to Colombia.

Hotel Reviews
Patio del Mundo
Medellín

What a place! Divided between two houses, one has in essence a private residence. Everything was first class. It was convenient to a number of nice restaurants, breakfasts were exceptional and the staff most helpful and friendly.

Authenticity & Character
In a quiet neighborhood with a exceptionally comfortable room, as well as 'living room', etc.
Location
Close to several upscale restaurants.
Staff
They could not have been more attentive and helpful. The lady during the day at the front desk couldn't have been more helpful. She also spoke wonderful English.
Cleanliness & Comfort
The whole place is meticulously clean
Hotel Bantu By Faranda Boutique
Cartagena de Indias

Hotel Bantu By Faranda Boutique was a very nice hotel with lots of character, seemingly an old house. However, the door to my room had a large crack which allowed noise from the patio to be a bit disturbing at night. Despite this, it was a charming place to stay.

Activity Reviews
Rum & Chocolate Tasting
Rum & Chocolate Tasting
Cartagena

We were able to sample eight different rums with very nice side dishes over about an hour a half. The presenter was very knowledgeable about all of the rums. Just a great experience.

Quality of Experience
The depth of rums tasted as well as the knowledge of the presenter.
The Salt Cathedral & Zipaquirá
The Salt Cathedral & Zipaquirá
Colombia

If you are in the area this is a must visit.Carved from a salt mine six hundred feet below the surface, it is something to behold.

Quality of Experience
Capture Bogotá: Art and History Highlights
Capture Bogotá: Art and History Highlights
Bogotá

Spent several hours in the area. Having an interest in wall art, I found the quantity and quality to both be well above average. It is an easy walk through an industrial area with blocks of art.

Quality of Experience
The extent and quality of the art.
Discover the iconic Comuna 13
Discover the iconic Comuna 13
Medellín

An extensive area in Medellin, Commune 13 is a cornucopia of everything from graffiti to exceptional wall art. the area is now safe to walk and admire the art.

Quality of Experience
The extent of the area and the wall art.
Food
A number of restaurants in the area.
The Magical Getsemaní & Its Graffitis
The Magical Getsemaní & Its Graffitis
Cartagena

If you have any interest in wall art, plan on spending some time here. It is a very interesting neighborhood of Cartagena, well worth the effort to experience it. There is some scrawled graffiti, but most is exceptional wall art.

Quality of Experience
The extent of interesting houses and wall art. As in most of Colombia the streets are spotless and filled with friendly people.
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Apr 02, 2025
Dear Gary, Thank you from the bottom of my heart for your beautiful message. It was a joy to help you experience Colombia and plan such a meaningful photography journey. I’m truly happy to know that your time here was more than you expected. Your perspective brings such value, it’s always wonderful when travelers can see and share the real Colombia: its warmth, its beauty, and the kindness of its people. Knowing that you felt safe and welcome throughout the trip means so much, not just to... Read more

Dear Gary,

Thank you from the bottom of my heart for your beautiful message. It was a joy to help you experience Colombia and plan such a meaningful photography journey. I’m truly happy to know that your time here was more than you expected.

Your perspective brings such value, it’s always wonderful when travelers can see and share the real Colombia: its warmth, its beauty, and the kindness of its people. Knowing that you felt safe and welcome throughout the trip means so much, not just to me, but to everyone involved.

Medellín has a special charm, and I’m so glad it captured your heart! And yes, the culinary scene here is definitely something to remember. It was a pleasure to craft this adventure with you and Ken, and I hope we can welcome you again in the future to discover even more hidden corners of Colombia.

Wishing you many more inspiring travels and unforgettable photographs!

Warm regards,
Margarita

KimKim Connected us to Colombia!
Colombia | Feb 24 - Mar 10, 2025

Dorrinda
Dorrinda C.
Seattle, WA | Reviewed on Mar 17, 2025
Through KimKim we were connected with amazing Colombian agents from Aracanto, Margoth and Felipe. Everything was planned and reserved online easily, and when we arrived for our first day we were welcomed with a gift (travel necessities and more) and by our guide.
Everyday was an adventure with guides and reservations made at enticing restaurants....restaurants we would have never known to book. Each guide not only told stories, they had lived the stories of the city. They were able to...
Read more

Through KimKim we were connected with amazing Colombian agents from Aracanto, Margoth and Felipe. Everything was planned and reserved online easily, and when we arrived for our first day we were welcomed with a gift (travel necessities and more) and by our guide.
Everyday was an adventure with guides and reservations made at enticing restaurants....restaurants we would have never known to book. Each guide not only told stories, they had lived the stories of the city. They were able to connect us personally to the land, town, city or region with their own encounters. Plus everyone was so passionate about their region and proud to share the diversity of Colombia.
At the end of our trip I unfortunately fell ill, BUT Margoth went the extra mile to assist us. I will never forget the care and extra work she magically did to ensure our comfort.
Thank you KimKim for creating a collection of highly knowledgeable and caring agents worldwide.
Much Gratitude~Dorrinda Carlson

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 17, 2025
Dear Dorrinda, Thank you so much for your beautiful words and for taking the time to share your experience. It was an absolute pleasure to assist you during your time in Colombia, and it is great to hear that we could make your trip truly special. Your words, kind recognition of the team’s efforts, and feedback mean the world to us. We are so proud to showcase the diversity and magic of Colombia, and it brings us great joy to know that you connected deeply with the stories and places we... Read more

Dear Dorrinda,

Thank you so much for your beautiful words and for taking the time to share your experience. It was an absolute pleasure to assist you during your time in Colombia, and it is great to hear that we could make your trip truly special. Your words, kind recognition of the team’s efforts, and feedback mean the world to us.

We are so proud to showcase the diversity and magic of Colombia, and it brings us great joy to know that you connected deeply with the stories and places we hold so close to our hearts. Hearing that our dedication made a positive impact on your journey inspires us to keep creating extraordinary experiences for travelers like you.

Thank you for trusting Aracanto to be a part of your adventure, and thank you very much for visiting our home country, Colombia. Muchas gracias :)

Sending you our very Best Wishes!

Warm wishes,
Margoth and the Aracanto Team

We highly recommend the Aracanto team led by Margoth & Felipe
Colombia | Feb 25 - Mar 10, 2025

Stephen
Stephen B.
United Kingdom | Reviewed on Mar 16, 2025
We highly recommend the Aracanto team led by Margoth and Felipe who did an excellent job, 1st listening to what we wanted and then planning a seamless complex trip. All their guides and drivers were top class and we learnt so much about this fascinating country. The standout part of their service was Margoth and Felipe’s genuine care and response 24/7 to any issue and willingness to make changes and reservations whilst we were in country which gave us great confidence as 1st time visitors.... Read more

We highly recommend the Aracanto team led by Margoth and Felipe who did an excellent job, 1st listening to what we wanted and then planning a seamless complex trip. All their guides and drivers were top class and we learnt so much about this fascinating country. The standout part of their service was Margoth and Felipe’s genuine care and response 24/7 to any issue and willingness to make changes and reservations whilst we were in country which gave us great confidence as 1st time visitors. S&J UK

Hotel Reviews
Sofitel Bogota Victoria Regia
Bogotá

Perfect high quality hotel as a base for a Bogata visit located in a nice area - great buffet breakfast but slow service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Bambusa
El Caimo

Beautiful and unique property more like a private home than a hotel

Authenticity & Character
Location
The roads are dreadful to get this property - it works much better as arrive and chill out rather than as a base for day tours
Staff
All the staff are great but the walking guide was amazing guy and his walking tour around the estate and neighbouring Cacao farm was a highlight!
Cleanliness & Comfort
El Cielo Hotel
Medellin

Top boutique hotel in best district of Medellin . Hotel is lovely and well designed but rooms are a bit soulless and corporate

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bedrooms not v comfortable
Villa Playa Tayrona
Magdalena

Beautiful villa style property in an amazing location overlooking river and sea with a pool in front . We would have preferred a room with a view which was not available.

Authenticity & Character
Location
Staff
Welcome wasn’t up to the usual up to standard we experienced in Columbia - a tour of the property would have helped.
Cleanliness & Comfort
Hotel Casa San Agustín
Cartagena de Indias

Amazing architecture beautiful boutique hotel in heart of old town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Tour of Bogotá with Gold Museum, La Candelaria, and Monserrate Hill
City Tour of Bogotá with Gold Museum, La Candelaria, and Monserrate Hill
Bogotá

Excellent- Oscar our guide was very knowledgeable and a really nice guy and we really enjoyed visiting the highlights of Bogata

Quality of Experience
Guides, Drivers and Staff
Transport
Short Cacao Tour (Hacienda Bambusa)
Short Cacao Tour (Hacienda Bambusa)
Armenia

We did this immediately on arrival and it was a super way to unwind from air travel and an unpleasant journey to the property on v bad roads . This hotel no longer sits in the middle of a Cacao farm - it’s now industrial level citrus planting so this walk takes you to the neighbouring farm to see Cacao farming on a charming local level.

Quality of Experience
Guides, Drivers and Staff
Our guide Camilo was a delight and v knowledgeable and chilled
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 16, 2025
Dear Stephen and Jane, Thank you so much for your kind words and for taking the time to share your experience! We are absolutely delighted to hear that you had such a great time in Colombia and that we could help make your trip memorable. It was truly a pleasure meeting you both. Your feedback is incredibly valuable to us. Every detail you have shared will be reviewed with our team and will help us continue improving and offering the best experiences in Colombia. We’ll also pass along your... Read more

Dear Stephen and Jane,

Thank you so much for your kind words and for taking the time to share your experience! We are absolutely delighted to hear that you had such a great time in Colombia and that we could help make your trip memorable. It was truly a pleasure meeting you both.

Your feedback is incredibly valuable to us. Every detail you have shared will be reviewed with our team and will help us continue improving and offering the best experiences in Colombia. We’ll also pass along your kind words to Oscar, Camilo, and all your guides and drivers. Thank you for taking the time to share such thoughtful comments.

Sending you both our very best wishes, and Muchas Gracias for visiting our home country. We truly appreciate your time in writing this review.

Wishing you all the best,
Aracanto Team, Felipe and Margoth

Another visit to Colombia ...
Colombia | Feb 28 - Mar 9, 2025

J
Jennifer L.
Canada | Reviewed on Mar 10, 2025

Drivers were very good; I was happy to have Martin drive us again from Medellin to Jardin.
Carlos was excellent too, he drove us from Jardin to Salamina and then from Salamina to Armenia.
The hotels were great except for Hotel Sites in Medellin. There was no hot water in the sinks.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 10, 2025

Dear Jennifer,
Thank you so much for traveling with us again and for sharing your feedback! We’re thrilled to hear you enjoyed your rides and most hotels. We apologize for the inconvenience with the hot water at Hotel Sites in Medellin and will address this with the hotel to ensure improvements.
We truly appreciate your trust in us and hope to welcome you back on another journey soon!
Best regards,
Michael & The Chaska Tours Team

Our trip was fabulous. The planning was fast ...
Colombia | Feb 25 - Mar 6, 2025

Carrie
Carrie T.
Ashburn, VA | Reviewed on Mar 07, 2025
Our trip was fabulous. The planning was fast and efficient and the execution of the plan was almost flawless (perfection is boring so this is a good thing). We had wonderful drivers and guides. Our experiences were very well thought out, fun and educational. We learned a great deal about the people and culture of different parts of Colombia. Michael and his team were available and responsive when we had questions and/or concerns that needed to be addressed. Usually, I do the majority of... Read more

Our trip was fabulous. The planning was fast and efficient and the execution of the plan was almost flawless (perfection is boring so this is a good thing). We had wonderful drivers and guides. Our experiences were very well thought out, fun and educational. We learned a great deal about the people and culture of different parts of Colombia.

Michael and his team were available and responsive when we had questions and/or concerns that needed to be addressed. Usually, I do the majority of planning and logistics for myself and anyone that I travel with. It usually turns out well, but it is a lot of work. This is my first time using a service like this and I am now spoiled by having the professionals do it for me. I highly recommend KimKim and Michael and his team.

Activity Reviews
Traditional Dinner - Top Chef Private Dining
Traditional Dinner - Top Chef Private Dining
Bogotá

Maria arranged for a wonderful dinner in her home. The chef and her team allowed us to try our first Colombian food and we loved it. We also had a great educational discussion with Maria about sustainability and her company's mission to educate travelers about it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá

This is a must do when in Bogota. We tasted so many amazing fruits and learned so much from our guide. There are 433 types of fruit in Colombia and even through we only tried 20 or so, we learned how important diversity is to the overall health and sustainability of our food. After this tour, my travel companion and I said that we would have been completely satisfied with the trip if it had to end right then. It would have been worth the time and effort to get there to experience just this.

Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

My travel companion and I are not great at just sitting on a beach and relaxing. We did kayak for a while, but it just was not to our taste. We were ready to leave about two hours before the boat was ready to take us back. If you can relax, this would be a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park

This was a full day of hiking with a wonderful beach and dip in the sea in the middle. We saw sloths and howler monkeys and capuchin monkeys and snakes (non poisonous) and birds of all sorts. Our guide was very knowledgeable and fun. Eating at the beachside restaurant was lovely and the food was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Drum & Dance Safari at the Beach of La Boquilla
Sunset Drum & Dance Safari at the Beach of La Boquilla
Colombia

It was just us on the evening we attended so we had a private experience at the beach. The beautiful young people taught us how to use three different drums and to dance. They were fabulous. A great experience for sure.

Quality of Experience
Guides, Drivers and Staff
Transport
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena

The market was a bit rough (took off one star for that-but my travel companion LOVED the market part) but Gloria (our chef) was no nonsense and knew exactly what she wanted and helped us to select wonderful ingredients with which she helped us make a feast. The food she taught us to prepare was one of the best meals of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

Great tour of the city with a fun and knowledgeable guide. Eddie brought the walled city to life for us and tried to educate us about the wonderful street food. Unfortunately, both of us were off of food at the moment so could not partake in too much of it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 08, 2025

Dear Carrie,
Thank you for your wonderful review! We’re so happy to hear that your trip to Colombia was fabulous and that you enjoyed the experiences & guides.
We appreciate your detailed feedback on each activity - especially your highlights like the fruits tour and your honest thoughts on the Rosario Islands. Every traveler has their own pace, and we love tailoring trips to fit personal preferences.
We’d be thrilled to plan another adventure to Colombia for you in the future!
Best wishes,
Michael & the Chaska Tours Team

Very enjoyable trip.
Colombia | Feb 13 - Mar 5, 2025

T
Terence C.
Canada | Reviewed on Mar 06, 2025
Very enjoyable trip, except for the excessive heat in Cartagena. All guides, except one were great and that one needs some maturing when dealing with people. Read more

Very enjoyable trip, except for the excessive heat in Cartagena. All guides, except one were great and that one needs some maturing when dealing with people.

Hotel Reviews
The Artisan D.C. Hotel, Autograph Collection
Bogotá

Top notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reserva Natural Sazagua Valle del Cocora

Rustic, situated in aforested and hilly area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Cielo Hotel
Medellin

Great hotel and menu, on-the-ball staff.

Authenticity & Character
Only odd thing about it was that the reception was on the 5th Floor!!!! Not something I like.
Location
Staff
Cleanliness & Comfort
Sofitel Legend Santa Clara Cartagena
Cartagena
Authenticity & Character
Location
Staff
Went out of their way to accommodate. Even celebrated my wife's Birthday
Cleanliness & Comfort
The room we ended up with was at the further point away from the centre of the hotel. Dungy, noisy and musty. An old part?? Needs renewal.
Hotel Boutique Sazagua
Pereira

Once upon a time this would have been quite the spot; but it's worn and not kept well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cobwebs hanging from high ceilings, Worn wall paper. Needs a total renewal
Activity Reviews
Authentic Coffee Farm Visit and Meeting a Local Family
Authentic Coffee Farm Visit and Meeting a Local Family
Colombia

Quite the experience and more so by meeting with the family and learning about their small business

Quality of Experience
Food
Thorougly enjoyed the excessive meal cooking by the owner's wife
Guides, Drivers and Staff
Transport
Private Cooking Class and Dinner
Private Cooking Class and Dinner
Colombia
Quality of Experience
Food
Guatape and El Peñol
Guatape and El Peñol
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Street Art, Tejo Game and Chocolate Activity in Bogota
Street Art, Tejo Game and Chocolate Activity in Bogota
Bogotá
Quality of Experience
Enjoyed playing Tejo. Chocolate experience was interesting but more appropriate for a professional blind taste test. Rather than do the test; just a tasting with explanations is more appropriate
Guides, Drivers and Staff
Transport
Thermal Waters Santa Rosa de Cabal
Thermal Waters Santa Rosa de Cabal
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Colombian Drinks and Cocktail Tasting Experience
Colombian Drinks and Cocktail Tasting Experience
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Monserrate Hill with Transportation
Monserrate Hill with Transportation
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Bogota with Gold Museum!
City Tour of Bogota with Gold Museum!
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena
Quality of Experience
Food
Great instruction via translator by the chef. Work tables could be more solid/stable.
Guides, Drivers and Staff
Arepa Making Cooking Class
Arepa Making Cooking Class
Colombia
Quality of Experience
Kind of a hodgepodge of grinding and making varioos arepas
Guides, Drivers and Staff
Transport
Aguardiente Tasting (Local Colombian drink)
Aguardiente Tasting (Local Colombian drink)
Colombia
Quality of Experience
Guides, Drivers and Staff
The general manager of the hotel did the experience. Quite a funny and off-the-wall person
Transport
City Tour of Medellín (with Local Market)
City Tour of Medellín (with Local Market)
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Cocora Valley,  Salento, and Filandia Coffee Town
Cocora Valley, Salento, and Filandia Coffee Town
Colombia
Quality of Experience
Colourful and entertaing.
Guides, Drivers and Staff
Transport
Depart Colombia
Depart Colombia
Colombia
Guides, Drivers and Staff
Transport
Overall great co-ordination on all our flights and getting us there.
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Cartagena with Food Tasting and Graffiti Tour
City Tour of Cartagena with Food Tasting and Graffiti Tour
Cartagena
Quality of Experience
Too long, too Hot for 5 hours
Guides, Drivers and Staff
Alvaro is young ,energetic and friendly. But Alvaro was like a robot having to get through all his memorized items and descriptions. Had to tell him twice that 5 hours in the heat was too much and let's cut it off and head back. He'd be a great guide with the proper tutelage.
Transport
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Cartagena
Quality of Experience
Good food.
Guides, Drivers and Staff
Great young waiter.
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 06, 2025
Dear Terence, Thank you very much for taking the time to write a review and share your detailed and valuable feedback with us. We are truly passionate about what we do and care deeply about our travelers and our country. Your comments help us improve and ensure we continue offering memorable, unique, and outstanding experiences in Colombia. They also motivate us to keep showing how incredible and unique Colombia is, while recognizing that there is room for growth and improvement. We’re so... Read more

Dear Terence,

Thank you very much for taking the time to write a review and share your detailed and valuable feedback with us. We are truly passionate about what we do and care deeply about our travelers and our country. Your comments help us improve and ensure we continue offering memorable, unique, and outstanding experiences in Colombia. They also motivate us to keep showing how incredible and unique Colombia is, while recognizing that there is room for growth and improvement.

We’re so glad to hear that you had a wonderful time overall and enjoyed your travels throughout Colombia. We really appreciate the positive feedback you shared, particularly about the Artisan DC Hotel in Bogotá and El Cielo Hotel in Medellín—both of which aim to excel at providing fantastic experiences for their guests. We’re also thrilled to hear how much you enjoyed the authentic coffee farm experience in the Coffee Region, especially the chance to meet the local family and learn about their small business.

It is great to hear you had fun with activities like playing Tejo, the cooking class in Cartagena, the Aguardiente tasting and the City Tour in Medellín. We’re especially happy to hear that your dinner at the Jardin Restaurant at the Sofitel was a memorable experience! We’re also pleased to hear that your time in Cocora Valley was great, and that the transportation arrangements worked smoothly throughout your trip.

That said, we sincerely apologize for the issues you encountered in Cartagena. The heat can certainly be intense, and we understand how that impacted your experience. We are constantly working to advise our travelers on how to stay comfortable and manage the weather while enjoying their time in the city.

Regarding your experience with the guide in Cartagena, we truly appreciate your constructive feedback and will work with the guide to ensure they continue to develop in their approach and interactions with travelers. Our goal is always to provide professional and engaging guides, and we’re sorry that this was not the case on this occasion.

As for the hotel in Cartagena and Sazagua in the Coffee Region, we are sorry to hear that they did not meet your expectations. We take your feedback seriously and will review the services and facilities with both properties to ensure they align with the high standards we strive to maintain.

Thank you once again for trusting us with your journey in Colombia. It was a pleasure meeting you and Mary Arlene, and we truly appreciate you both for sharing your feedback with us. We’re also grateful for the time you spent immersing yourselves in our local culture and exploring Colombia’s unique experiences!

Kind regards,
Margoth and the Aracanto Colombia Team

Colombia - one season for 375 days
Colombia | Feb 13 - Mar 5, 2025

M
Mary Arlene W.
Canada | Reviewed on Mar 06, 2025
Local guides/drivers were prompt, pleasant and anxious to please. Tourism and hospitality is recognized as essential to improve quality of life. Our program included Bogotá, Salento, Pereira, Medellin, Guatape and El Penol, ending in Cartagena. Enjoyed all of the activities and hotels with the exception of our room in Cartagena which was at the end of a long corridor, dark and musty...not a great image for a tourist given the rest of the hotel. Improvement with guide in Cartagena to... Read more

Local guides/drivers were prompt, pleasant and anxious to please. Tourism and hospitality is recognized as essential to improve quality of life. Our program included Bogotá, Salento, Pereira, Medellin, Guatape and El Penol, ending in Cartagena. Enjoyed all of the activities and hotels with the exception of our room in Cartagena which was at the end of a long corridor, dark and musty...not a great image for a tourist given the rest of the hotel. Improvement with guide in Cartagena to better know the needs of their clients...very hot city and a walk about for 5hrs is not sensible nor was it fun...excessive details about the fort etc., was way too much. Other guides were knowledgeable, fun and genuinely cared about their jobs and their clients. The Colombian people are generous, pleasant, quick to smile and proud of their country. Language in hospitality needs to include more English for an easier rapport and better understanding of what is being requested. Our program provided me with a better understanding of this interesting country and am very happy to have visited.

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

The hotel looks beautiful and has lovely food...unfortunately we did not have a nice room...at the end of a long corridor on main level , dark and musty.

Activity Reviews
Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Monserrate Hill with Transportation
Monserrate Hill with Transportation
Bogotá

Enjoyed the cable car ride up the hill and learning about how it was developed. The site at the top was beautiful and we carefully maneuvered the slippery paths...rainy day ..

City Tour of Cartagena with Food Tasting and Graffiti Tour
City Tour of Cartagena with Food Tasting and Graffiti Tour
Cartagena

Felt our guide was inexperienced, not well organized and didn't seem to know how to relate to the client. As senior clients walking about in 41 degree weather for 5 hours is not OK....we ended our walking tour before seeing the market or taste testing. Our introduction to Cartagena was not a positive lasting impression. Our hotel room was not up to the standard of the other places we had enjoyed. The overall impression of the hotel is most positive, beautiful grounds, pool dining areas but our room was at the end of a long corridor on the main floor and it was dark, dingy and needed refurbishing...the picture over the bed was a frame only. Our dining experiences were all positive.

Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá

Many fruits are new to the tourists and it is nice to be able to try them. The arepas made by a special lady were the best I ate compared to the many I tasted through out Colombia. The flower market was colourful and nice to see .... wasn't too sure the vendors were too happy with us walking through as they were getting ready to close....might we worth considering talking with a vendor to learn more about the business and even receive one flower as token....

City Tour of Bogota with Gold Museum!
City Tour of Bogota with Gold Museum!
Bogotá

The museum was delightful...our guide told us about a few key issues and then we took whatever time we wanted to look at the various exhibits.

Street Art, Tejo Game and Chocolate Activity in Bogota
Street Art, Tejo Game and Chocolate Activity in Bogota
Bogotá

Colourful, insightful and fun...enjoyed the street art. Most fun for us was playing tejo accompanied by a mulatto local beer...chocolate pairing made us feel like we were in a lab doing a very detailed taste tasting...far too much technical stuff for regular tourist...this program needs to be delivered in a more relaxed fun manner.

Aguardiente Tasting (Local Colombian drink)
Aguardiente Tasting (Local Colombian drink)
Colombia

Very generous manager and chef introduced us to your national drink. We had lots of laughs and can see why this is such a social beverage.

Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Cartagena

Many kind wishes were sent my way for my BD celebration....even the hotel dining staff had a lovely dessert for me and sang happy birthday. The meal was delicious, beautiful presented and we enjoyed. There seems to be the thought that if you remove a plate as soon as finished it is efficient...not so when you are eating with another person ... my question which never has been answered is why does Colombia mark up their price of wine so significantly? If tourism is the goal, expect wine drinking goes with that....we were able to find delicious wines in the local grocery for a reasonable amount.

Arepa Making Cooking Class
Arepa Making Cooking Class
Colombia

Enjoyed my time with the chef learning about the different corns and how they are treated. With the help of his kitchen staff, the final presentation was delightful.

Cocora Valley,  Salento, and Filandia Coffee Town
Cocora Valley, Salento, and Filandia Coffee Town
Colombia

Amazing valley and seeing these magnificent palms was awesome....our guide was very knowledgeable about the area and shared this with us in an easy to understand discussion. He was happy to accommodate a request to show me an avocado tree and took the time to explain the growth etc. Both Salento and Filandia were colourful and easily walkable locations.

Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

A very well spoken knowledgeable chef taught us lots about the cuisine and how to actual tackle some items that were new for us. We enjoyed all of the dishes that we made and have a much better understanding of the work and effort that goes into some of the Caribbean dishes. Loved the aprons that were easy for me to get home...great memory jogger of a fun time.

Private Cooking Class and Dinner
Private Cooking Class and Dinner
Colombia

Well organized with an interpreter and set up efficient for us to easily manage the steps. Enjoyed the class, the chef, the gift of columbian pots and the experience.

Colombian Drinks and Cocktail Tasting Experience
Colombian Drinks and Cocktail Tasting Experience
Colombia

Relaxed, fun and playful experience.

City Tour of Medellín (with Local Market)
City Tour of Medellín (with Local Market)
Medellín

Enjoyed the exhibition of sculptures by Botero. Our guide shared comical information which kept the history fun and memorable.. the wonderful metro cable up to Santo Domingo was enjoyable and knowledgeable and an amazing method to move people through this massive city in a cost efficient manner.

Quality of Experience
Authentic Coffee Farm Visit and Meeting a Local Family
Authentic Coffee Farm Visit and Meeting a Local Family
Colombia

One of the best activities and learning experiences in Colombia. From costume setting, to picking the beans and walking through the fields and learning about the many steps that are taken to produce this bean was amazing. The lady of the manor prepared drinks and snacks and then a sizeable lunch for all of us to enjoy. Language wasn't difficult with a fluent guide and gestures and smiles all added to the enjoy,ent.

Thermal Waters Santa Rosa de Cabal
Thermal Waters Santa Rosa de Cabal
Colombia

We enjoyed taking the path with our guide at a leisurely pace to see the thermal waters. Quite a stunning area of natural beauty.

Guatape and El Peñol
Guatape and El Peñol
Colombia

Other than the rain, we enjoyed getting to the area as well as learning about La Piedra rock. No pressure to climb and didn't.

Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Medellín

Essential to experience this neighborhood in order to better understand the massive changes that have taken place by those living in very poor dangerous conditions.

Depart Colombia
Depart Colombia
Colombia

A tour guide arrived at our VBRO, same young chap we had met before......he waited with us until the driver arrived...we were not aware a guide was to accompany us...and off we went to the airport where we were dropped off outside....every other guide that we had accompanied us inside the terminal to ensure a smooth transition, and that's when we tipped....without meaningful service, no tipping. The driver was new to us and the seat belts were non workable in the rear and when we pointed this out we were advised that the car had been cleaned and they hadn't pulled the clips back through....whatever the reason, the client should not be put in that position.

Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena

Cartagena takes a little time to get oriented ... our guide walked us to this event which was essential for us as it was an evening event. The owner and presenter of the event was friendly and fun and enjoyed his job. We enjoyed learning about the different flavour profiles and how they were created and the little tapas to aid with the palette were delicious. On our walk back to the hotel we were able to see the party buses and how night life lives in this city.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 06, 2025
Dear Mary Arlene, Thank you very much for taking the time to share your detailed feedback with us. We really appreciate it. We are very happy to hear that you had an overall positive experience with our local guides and drivers, and that you enjoyed the various destinations and activities on your itinerary. We appreciate your kind words about the Colombian people and your recognition of the importance of tourism and hospitality in improving the quality of life. Your comments about the room... Read more

Dear Mary Arlene,

Thank you very much for taking the time to share your detailed feedback with us. We really appreciate it. We are very happy to hear that you had an overall positive experience with our local guides and drivers, and that you enjoyed the various destinations and activities on your itinerary.

We appreciate your kind words about the Colombian people and your recognition of the importance of tourism and hospitality in improving the quality of life. Your comments about the room in Cartagena and the guide's approach are noted, and thank you for bringing this to our attention. We apologize for the inconvenience and will speak with the Sofitel Santa Clara hotel to address these areas for improvement. Your suggestion regarding the inclusion of more English in hospitality for better communication is very valuable as well, and we are working with other companies and local communities to address this.

Thank you very much for your valuable feedback and for helping us enhance our services. And thank you for visiting Colombia! It has been a pleasure having you and Terence in Colombia!

Kind regards,
Margoth

Colombia Adventure
Colombia | Jan 30 - Feb 26, 2025

Maureen
Maureen M.
Canada | Reviewed on Mar 05, 2025
Our trip to Colombia was put together by Michael and it was an amazing adventure. We enjoyed all the places we visited and the experiences we had. We took in many historical and cultural activities as well as many nature excursions and hikes. It was tailored to what we like to do and our tour guides were very knowledgeable and helpful. The trip went very smoothly with all the details looked after. We loved visiting Solento and the Corcora Valley with a hike to the top to see the... Read more

Our trip to Colombia was put together by Michael and it was an amazing adventure. We enjoyed all the places we visited and the experiences we had. We took in many historical and cultural activities as well as many nature excursions and hikes. It was tailored to what we like to do and our tour guides were very knowledgeable and helpful. The trip went very smoothly with all the details looked after. We loved visiting Solento and the Corcora Valley with a hike to the top to see the hummingbirds. San Augustin and the Archeological Park was excellent. Purace National Park was amazing and we were able to see the condor birds up close. The Tayrona National Park is beautiful and well worth visiting. All the cities we visited were very interesting and the Gold Museum in Bogata is definitely worth taking in. The trip was fantastic and we didn't want it to end. Thank you Michael and Chaska Tours.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 06, 2025

Dear Maureen,
Thank you so much for your wonderful review! We are really happy to hear that your trip to Colombia was such an amazing adventure and that you enjoyed the historical, cultural, and nature experiences.
Your kind words mean a lot to me and the entire team. We’re honored to have been part of your journey and hope to welcome you on another Colombian adventure in the future!
Best regards,
Michael & The Chaska Tours Team

The Ultimate Colombia Trekking Experience
Colombia | Feb 25 - Mar 1, 2025

Jonathan
Jonathan D.
Newark, NJ | Reviewed on Mar 04, 2025

From initial planning to ultimately finishing the trek in the beautiful Cocora Valley, we couldn’t have been more pleased with every aspect of this journey. The attention to detail and our needs were amazing and the care and knowledge of our outstanding new friend, our guide Benjamin, was simply the best.

We would recommend KimKim and this specific trek to our journeyman friends in search of truly diving into the culture and natural diversity of Colombia’s Los Nevados National Park.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 04, 2025

Hi Jonathan,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience on your trek through Los Nevados National Park. It’s great to know that every detail met your expectations and that your guide made such a positive impact on your journey.
We truly appreciate your recommendation and are so glad you were able to fully immerse yourself in Colombia’s culture and natural beauty. If you ever plan another adventure, we’d love to help again!
Safe travels and happy trekking!
Best regards,
Michael & The Chaska Tours Team

Michael and Chaksa tours planned a fabulous family trip to Medellin, Tyrona and Cartagena
Colombia | Jan 17 - Jan 26, 2025

Ilissa
Ilissa S.
Newark, NJ | Reviewed on Feb 24, 2025
Michael and Chaksa tours planned a fabulous tour of Colombia for my family including two adult kids in their 20s. Medellin was fascinating and our tour guide Liliana was awesome - very knowledgeable, patient, caring and flexible. Our hotel Sites was very nice and in a lovely, safe neighborhood. Our trip to a local flower finca (farm) was wonderful and we loved shopping in the charming town of Guatape. Senda Watapuy hotel right outside Tyrona National Park was a jungle paradise. Our kids... Read more

Michael and Chaksa tours planned a fabulous tour of Colombia for my family including two adult kids in their 20s. Medellin was fascinating and our tour guide Liliana was awesome - very knowledgeable, patient, caring and flexible. Our hotel Sites was very nice and in a lovely, safe neighborhood. Our trip to a local flower finca (farm) was wonderful and we loved shopping in the charming town of Guatape. Senda Watapuy hotel right outside Tyrona National Park was a jungle paradise. Our kids loved the hike to a pretty beach and kayaking a river all the way to the ocean. Then in Cartagena, our guide Isaac was amazing. We loved the old town, making empanadas in our cooking class, and the boat ride in the mangroves was not to be missed.

Hotel Review
Senda Watapuy
Santa Marta

This hotel is a jungle paradise and it really looks like the pictures. The main pool is beautiful and very warm. The food in the restaurant is surprisingly great and I love that there are carafes of hot coffee available all day. The receptionist didn't speak English but was friendly and we managed using a translation app. The location a few minutes drive from Tyrona National Park can't be beat.

Authenticity & Character
Location
set into a jungle and right near Tyrona Park
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 25, 2025
Hi Ilissa & Family,
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic time in Colombia. It was a pleasure planning your journey and we’re especially happy that you enjoyed your experiences with Liliana and Isaac. It’s great to know that the hotels Sites and Senda Watapuy, and all the activities made your trip so special. Colombia is an amazing destination, and we’re grateful we could help create these unforgettable moments for you.
We’d... Read more

Hi Ilissa & Family,
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic time in Colombia. It was a pleasure planning your journey and we’re especially happy that you enjoyed your experiences with Liliana and Isaac. It’s great to know that the hotels Sites and Senda Watapuy, and all the activities made your trip so special. Colombia is an amazing destination, and we’re grateful we could help create these unforgettable moments for you.

We’d love to welcome you back for another adventure in the future!

Best regards,
Michael & the Chaksa Tours Team

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