Thanks With Much Appreciation I want to highlight the service we received f...

Morocco | Dec 14 - Jan 5, 2025

I want to highlight the service we received from our driver, Ayoub. Apart from being an excellent driver, always being available, always being on time, and being extremely knowledgeable and caring about our experience, Ayoub was one of the main factors to the excellent overall experience we had. For a 23 day trip, Ayoub was critical to our experience. We couldn’t say enough good things about Ayoub, all without any reservation. We are very grateful to Ayoub for everything he did for us.

Mohamed was a pleasure to deal with in arranging our trip. He was extremely responsive. For the most part, we are very pleased with the itinerary he came up with that we worked on together. In retrospect, we would have made one small change only and that was where we spent NYE. The trip was very well planned.

The only issue we had was the choice for some of the places we stayed. Star ratings are not necessarily consistent with North American ratings.

When we were in Morocco, Said was our contact. Once again, Said was very responsive and caring. We had a few glitches here and there with specific bookings and changes. Not all were solvable but Said did what he could and where something couldn’t be fixed he was concerned that we were satisfied with whatever resolution he could find.

Overall, we had an excellent trip and the service we received, particularly from Ayoub, was a big contributors to that experience.
Allan and Susan, Dec24-Jan25