We thoroughly enjoyed the food tour and the g...

Spain | Oct 4 - Oct 11, 2022

We were very impressed with the hotel and staff overall. Great location, lovely room, great amenities and very helpful with any questions we needed answered. The only reason this is not a 5-star review is due to the lack of flexibility when it came to scheduling breakfast which was included and which we had paid for. Due to the schedule of the breakfast and needing to reserve a breakfast time prior we were unable to utilize this benefit. We were able to make arrangements with the front staff to have breakfast packed and sent to our room for one of the days due to our excursion being early, but they would not do this for us for both days which doesn’t make sense.

The staff was great and very helpful with assisting us with any questions we had. We were able to navigate public transport and get to our excursions without taxis thanks to their assistance and that saved us a lot. The room was very nice and comfortable. Minor issues were not having the water bottles replaced daily as stated, trash not emptied every day, not being able to move the tv screen as it faced the window and the glare was terrible to watch it if the curtains were open, and that the shower design was not optimal as it allowed for water to leak out onto the floor. The food was amazing and we utilized the lounge for both breakfast and dinner. Amazing views of the island from the lounge area. Would still recommend utilizing this hotel in the future.

Absolutely. Phenomenal. The guide made this trip as he is a local and he knew all the good spots! The best food we ate on our whole trip hands down from start to finish. Not a complaint at all and highly recommend for all travelers.

Great trip from start to finish and Daniel was wonderful. Very knowledgeable and very proud of his connection to the city! He did an amazing job with the tour and giving us plenty of background about the city and buildings. The train ride was great and easy to navigate.

Seeing dolphins up close was very fun and a great experience. The boat was definitely not a catamaran as advertised and the lunch provided also not a bbq as advertised. Due to the smaller nature of the boat, it was too crowded for all passengers to be on the deck and in clear viewing area of the dolphins when they appeared.

Paco was phenomenal and absolutely wonderful to spend the day with. He is extremely knowledgeable and clearly loves his job. It was great to have the personalized touch and hearing about his history too with where he lived and grew up on the island. The hike to Roque Nublo was wonderful and the timing weather wise was great. We enjoyed visiting the farmers market, cave museum, Tejeda and also the northwest coastal region too. The drive around was gorgeous and scenery so beautiful.

I’m glad it was not a group tour otherwise it would’ve been awkward since we could not finish it as planned! The guide, Anthony, was great and very accommodating. He allowed us to borrow a backpack after ours broke and helped us make sure we were as safe as possible. The scenery was beautiful and landscape was worth the trip.