Kimkim Trip Reviews for Spain

4.9
Based on 546 ratings
Read 546 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful trip - better than I could have don...
Spain | Apr 3 - Apr 15, 2025

D
Daniel K.
Charlotte, NC | Reviewed on Apr 21, 2025
Wonderful trip - better than I could have done myself! As a veteran family vacation planner, it's not easy for me to admit, but Alfonso did it better. Activities were well chosen, taking our interests fully into consideration, and guides were all exceptional. We made things more difficult at the end by our last minute planning, but Alfonso nevertheless managed to score tickets to the Alhambra, perfectly timed to catch our train from Granada to Madrid. Hotels were exactly as hoped, and... Read more

Wonderful trip - better than I could have done myself!

As a veteran family vacation planner, it's not easy for me to admit, but Alfonso did it better. Activities were well chosen, taking our interests fully into consideration, and guides were all exceptional. We made things more difficult at the end by our last minute planning, but Alfonso nevertheless managed to score tickets to the Alhambra, perfectly timed to catch our train from Granada to Madrid. Hotels were exactly as hoped, and impeccably located. All transitions were perfectly seamless, and when we needed a minor adjustment it was managed in minutes. We really appreciated the daily check-ins from Alfonso and Uhaina to make sure we were still on course. It certainly makes it easier to ask questions as well.

All in all a wonderful service; I would not hesitate to use it again.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 21, 2025

Dear couple.
Taking care of your needs while being with us has been a pleasure.
We hope to see you again in the future.
Warm regards!

Alfonso planned a great trip for us along the...
Spain | Apr 12 - Apr 19, 2025

K
Katie P.
Seattle, WA | Reviewed on Apr 20, 2025

Alfonso planned a great trip for us along the Costa Brava trail. The hotels between hikes were great. Transfers were like clock work. Restaurant recommendations spot on. Level of communication and availability while on the trail was just right. Would definitely use Alfonso and Kimkim again!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 21, 2025

We are grateful for your words.
We hope to see you again.
Take care!

Top Notch Service!!!
Spain | Apr 1 - Apr 17, 2025

Nancy
Nancy W.
Rosemont, CA | Reviewed on Apr 19, 2025
We were hesitant to let someone else plan our trip to Spain/Portugal, but Bea was amazing! She took what little info I gave her (not into wine tasting, love cooking classes, etc) and she absolutely gave us exactly what we wanted. The hotels were perfect (with the exception of Seville, the H10 Casa de la Plaza?) was not a good choice for us as we were unable to drive our rental car to the hotel and drop our many bags before parking...it took us over an hour to figure out the GPS wasn't... Read more

We were hesitant to let someone else plan our trip to Spain/Portugal, but Bea was amazing! She took what little info I gave her (not into wine tasting, love cooking classes, etc) and she absolutely gave us exactly what we wanted. The hotels were perfect (with the exception of Seville, the H10 Casa de la Plaza?) was not a good choice for us as we were unable to drive our rental car to the hotel and drop our many bags before parking...it took us over an hour to figure out the GPS wasn't accurate and we were not at our destination...the crowds, scooters, pedestrians were overwhelming for us senior citizens! Had we known we could not drive to the hotel and needed to just park and walk with all our bags over 10 minutes, we would have requested something easier. That was the only bad choice (just due to logistics's - the hotel was fine once we got there). The private drivers were amazing, the train travel was so easy and comfortable - thank you for arranging all that! Next time, we would not get a car, but have drivers and use the trains. It was so easy to have all our activities booked and paid for in advance...thank you for that as well!

We want to thank Bea, and the support team for helping us have the best trip to Spain we could have wanted...we will 100% use Bea and/or KimKim for any future travel...thank you again for making it so special!

Hotel Reviews
H10 Madison Hotel
Barcelona

Very nice hotel in perfect location as we were able to walk nearly everywhere! Breakfast was plentiful and delicious...the room was spacious and quiet.

Authenticity & Character
Lovely!
Location
walkable to wonderful restaurants and shopping!
Staff
helpful and very accommodating
Cleanliness & Comfort
Catalonia Donosti
San Sebastián

This was our favorite hotel....we had a room with a terrace and sea views...it was fabulous! Walked everywhere and the elevator to the street helped immensely!!

Location
walkable and easy to navigate
Catalonia Ronda
Ronda

This hotel was nice, but right on the street so a little noisier than we had wanted...the parking was expensive and a few blocks away making it less than ideal for our needs.

H10 Casa de la Plata
Sevilla

Hotel was fine, the fact you can't drive to it was disappointing, especially since we were not advised to drive straight to the parking (very expensive and not convenient)...carrying all our large luggage was NOT what we wanted.

PortoBay Falésia
Albufeira

Pretty view of the sea...the hotel experienced a power outage for hours one day and we were told no access to our rooms...we come to find out, there was access to our rooms the whole time. Staff was not well informed and rudely told us to just sit and wait.

Catalonia Las Cortes
Madrid

We loved this hotel as we were able to walk everywhere and the room was quiet and spacious!

Sercotel Ayala Bilbao
Bilbao

This seemed like a business hotel and was not super convenient to Guggenheim (20 minute walk)...very spacious room though so it was fine!

Activity Reviews
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Spain

We loved being able to see the Benagil Caves...absolutely stunning!

Quality of Experience
the experience of seeing the caves was amazing...the boat ride, not as much..
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We loved the tapas walk! We never would have gone into these four places and the food was delicious!! Highly recommend!

Quality of Experience
Brais, our tour guide, was great!!
Guides, Drivers and Staff
very knowledgeable
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

It was so nice to have our private guide show us around! We would not have known what we were even looking at without him!!

Quality of Experience
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Dom, our chef, was terrific! We made the most delicious paella I've ever had...we loved this class!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha

Experiencia Fantastica en España/Fantastic Experience in Spain
Spain | Apr 3 - Apr 15, 2025

M
Marian A.
Ashburn, VA | Reviewed on Apr 16, 2025
We had a wonderful visit to Spain with thanks to our travel planner Alfonso through Kim Kim. Alfonso worked with us to develop an itinerary based on our desires to see new places in Madrid and Andalucia - we visited Madrid, Toledo, Córdoba, Ronda, and Granada. Alfonso organized great guides in each location for part of a day and we had ample free time to explore on our own, as well. We've normally done most trip research and planning on our own using a guide book for sights. Alfonso did all... Read more

We had a wonderful visit to Spain with thanks to our travel planner Alfonso through Kim Kim. Alfonso worked with us to develop an itinerary based on our desires to see new places in Madrid and Andalucia - we visited Madrid, Toledo, Córdoba, Ronda, and Granada. Alfonso organized great guides in each location for part of a day and we had ample free time to explore on our own, as well. We've normally done most trip research and planning on our own using a guide book for sights. Alfonso did all the leg work this time, finding really well-situated hotels and superb guides who were knowledgeable and enjoyable to spend time with. I learned a ton and got so much more out of places like the Alhambra and Miskita in Cordoba, and the Plaza de Toros (without having to witness a bullfight) in Ronda!

Along the way, there were a few situations where we had questions, and either Alfonso or Uhaina responded so fully and quickly. Working with Alfonso and Kim Kim really added to the total experience - we had a wonderful trip.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Apr 16, 2025

Dear Marian.
We appreciate your words, and I´m sure that they´ll be invaluable for other travelers looking for a similar trip to Spain. You had a beautiful experience! Thanks for enjoying it.
Warm regards.

All the local guides were amazing - excited t...
Spain | Mar 23 - Apr 8, 2025

M
M J.
Canada | Reviewed on Apr 15, 2025
All the local guides were amazing - excited to speak about their city and history. The hotels were good choices as well. We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us. We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance? We didn't have time -... Read more

All the local guides were amazing - excited to speak about their city and history.

The hotels were good choices as well.

We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us.

We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance?

We didn't have time - one week only - to go over the whole itinerary and prepare for the trip. This should be sent at least a month ahead.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

Great guide and tour

Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

very interested talk and tour

Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Excellent. Would have liked to learn more about the history of flamenco and how it is part of Spanish culture.

Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Spain

We thought we would see production underway but nothing was working or happening.

Quality of Experience
Guides, Drivers and Staff
Seville Culinary Experience
Seville Culinary Experience
Seville

This was excellent. A fun group and great guide.

Quality of Experience
Food
Ronda Wine Experience
Ronda Wine Experience
Spain

Mostly was a promo for this brand of wine. Shorter than expected and of course, nothing was happening as we were out of wine production season.

Quality of Experience
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

Great guide - interesting and knowledgable.

Local specialist: Helena Fernández

Spain...WOW!
Spain | Mar 30 - Apr 7, 2025

J
James B.
Ashburn, VA | Reviewed on Apr 12, 2025
First time with KimKim and it will not be our last! Our trip to Spain began with no planning other than a good value on plane tickets to Madrid. We approached KimKim and lucked into Coraima who took our blank slate and put together an amazing trip package that left us wanting more. Each day seemed to build upon our knowledge and enjoyment from the previous day. Our expert guides added an accelerated depth of both which could not have been achieved without them during our 8 day visit... Read more

First time with KimKim and it will not be our last!

Our trip to Spain began with no planning other than a good value on plane tickets to Madrid. We approached KimKim and lucked into Coraima who took our blank slate and put together an amazing trip package that left us wanting more. Each day seemed to build upon our knowledge and enjoyment from the previous day. Our expert guides added an accelerated depth of both which could not have been achieved without them during our 8 day visit (way to short by the way):

-Irene, born and raised in Toledo, knew all of the short cuts
-Elena brought the Prado to life
-I will not attempt to spell our Grand Palace guide's name, she delivered more than just a "big house" by filling it with many fun royal anecdotes
-Avila and Segovia and all points between were handled expertly by Martin
-Lorena brought sun to a rainy day in Seville showing us the Acalzar and Cathedral
-Yohanna made us feel like family during our Triana Flamenco and Tapas experience. Is there anyone she doesn't know in that town?
-Carlos was a pleasure guiding us through Ronda and Zahara de la Sahara's rich history while finding us local treats and securing a Puento Nuevo view table by a fire for lunch on a chilly day

Our itinerary did leave some time for self-exploration, and we took full advantage of that time: Tapas, parks, Tapas, squares, Tapas, casino, Tapas, shopping...and Tapas. Averaging nearly 15K steps each day we actually lost weight on the trip. Accommodations were convenient, friendly and clean (Cetina in Seville, Regina in Madrid). Transports were on time with strong communication and friendly drivers.

Coraima and Lea were diligent in communication throughout the entire journey, they felt like angels on our shoulders!

Hope this comes off as a positive review, as it is meant as nothing less!

Hotel Reviews
Círculo Gran Vía, Autograph Collection - Adults Only
Madrid
Authenticity & Character
We had a lovely patio upgrade with a few of the clock "sky scraper"
Location
Central to all of the sites. While we did not realize a casino was next door when we booked, the exclusive guest entrance was a welcome surprise
Staff
Everyone was very friendly and nothing special was needed which a sign of a well-managed establishment
Cleanliness & Comfort
Loved the full ceiling shower head!
Hotel Cetina Sevilla
Seville

Lovely little boutique hotel within walking distance of all the sites and sounds of Seville. Included breakfast was outstanding. On two occasions we had to depart prior to the start of breakfast and accommodated us with a pre-ordered carryout breakfast...a nice surprise!

Authenticity & Character
Location
easy walk to everything in Seville
Staff
Cleanliness & Comfort
Hotel Regina
Madrid

Excellent restaurant. Great rooftop. Amazing breakfast buffet. Great location

Authenticity & Character
Location
Central to everything Madrid has to offer. Easy pickup and drop off for ground transport
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez

Guides
Spain | Mar 30 - Apr 7, 2025

R
Rich G.
Ashburn, VA | Reviewed on Apr 08, 2025
Our guides were very well informed and most of them provided detailed histories of Spain and details of the Spanish culture. I thought our guide for the Prado was especially impressive with her knowledge of art and Spanish history. It was a phenomenal experience. Our guide in Toledo and the two drivers/guides for the trips to Avila & Segovia and the White Villages & Rhonda were also very knowledgeable and provided an enjoyable tour for our group. Also loved the Royal Palace and intriguing... Read more

Our guides were very well informed and most of them provided detailed histories of Spain and details of the Spanish culture. I thought our guide for the Prado was especially impressive with her knowledge of art and Spanish history. It was a phenomenal experience. Our guide in Toledo and the two drivers/guides for the trips to Avila & Segovia and the White Villages & Rhonda were also very knowledgeable and provided an enjoyable tour for our group. Also loved the Royal Palace and intriguing stories from our guide.

Our accommodations were also first rate and everyone was very friendly. I would recommend your company to anyone interested in obtaining help with their tours. Thank you.

Activity Reviews
Short Prado Museum Visit
Short Prado Museum Visit
Madrid

Our guide was impressive!

Quality of Experience
Guides, Drivers and Staff
Private Ronda & White Villages Day Trip
Private Ronda & White Villages Day Trip
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Toledo Day Trip
Private Toledo Day Trip
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Royal Palace Visit
Royal Palace Visit
Madrid
Quality of Experience
Guides, Drivers and Staff
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco, City & Tapas Experience
Private Flamenco, City & Tapas Experience
Seville
Quality of Experience
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 11, 2025

Rich, thank you so much for your kind words about your experience with us at kimkim! I really enjoyed working with your group to craft your vacation, and I'm so happy to read that you enjoyed your time here. Your kind words about your guides does not go unnoticed, as we know they love sharing their knowledge and love for Spain with our travelers. I hope your group is already looking forward to a second visit in the future!
Coraima

Fantastic 12 day family trip to Spain!
Spain | Mar 18 - Mar 29, 2025

M
Matt B.
Chicago, IL | Reviewed on Apr 08, 2025
Our family had an outstanding 12 day trip to Spain. The experience booking the trip through Kimkim was great, and exceeded our expectations in just about every way. Their local knowledge and availability throughout the trip eliminated the stress and work of planning a vacation, and made it easy for us to enjoy our time together. Our local specialist, Adam, was knowledgeable and accessible and did good work tailoring our experiences to our preferences and making our itinerary teen friendly.... Read more

Our family had an outstanding 12 day trip to Spain. The experience booking the trip through Kimkim was great, and exceeded our expectations in just about every way. Their local knowledge and availability throughout the trip eliminated the stress and work of planning a vacation, and made it easy for us to enjoy our time together.

Our local specialist, Adam, was knowledgeable and accessible and did good work tailoring our experiences to our preferences and making our itinerary teen friendly. Matching our itinerary to friends traveling on different but overlapping schedule was seamless. I can't imagine how difficult it would have been to coordinate everything on our own.

Our operations specialist, Lea, was very responsive during our trip and usually responded to chats within just a few minutes. She helped with a number of small issues and questions over the 21 days. A mistake with a hotel booking at one of our stops was immediately handled and addressed in the most professional way. Lea is a gem!

A highlight of the trip were the private walking tours scheduled at each stop. Adam set us up with personable and knowledgeable guides that each gave us an experience that would have been impossible if we'd joined a larger group. Ona was our guide in Girona, and we really liked her relaxed and approachable style. Our teens really had a good time with her, and learned a ton about the history of this ancient city.

In Barcelona, our guide showed us around the Gothic Quarter and made us feel like locals. She was clearly well liked by the restaurateurs at the stops we made for tapas along the way, and we felt like we were catching up with an old friend more than rushing from stop to stop on a planned tour.

Ruth, our guide to Alhambra in Granada, did a fantastic job showing us around the grounds and helping us skirt around the crowds. We felt like we were getting some of the smaller historical details that the larger groups don't hear about, which was a lot of fun.

The hotel and airport transfers made moving between our stops much easier with our luggage. Large, clean Mercedes vans were comfortable and the drivers were professional.

Each of the hotel selections were perfectly located and within walking distance of all of the main sites we wanted to experience.

We will definitely be using Kimkim to book trips in the future, and would recommend it without reservation to any of our friends!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 16, 2025

Matt and the Baxter fam! It was so much fun planning your family adventure! 🎉 It is great to hear that your teens enjoyed the experience!

I loved reading about each specific activity guide and how they made you feel like a local, showed you local spots, historical sites, and the best foods! 🙌

While we aim to have a seamless travel experience, I understand there was a hiccup with one of your hotels. I am so glad Lea was able to jump in and resolve the issue quickly! I agree, Lea is a gem! 💎

I hope to see you and your family on another kimkim trip! 😀

Great combination of guided tours and free time to explore
Spain | Mar 23 - Apr 3, 2025

Dan
Dan C.
Culver City, CA | Reviewed on Apr 05, 2025
We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big... Read more

We had a great time visiting Barcelona and the Canary Islands. We had a long list of points of interest in each location and our coordinator Helena did a great job helping us consolidate and organize everything into a few guided tours while still including enough free time for us to rest and explore on our own. Our itinerary included multiple walking tours and a cooking class in Barcelona, walking, trike, and ATV tours in Tenerife, and two full days of private tours in Lanzarote. It was a big help to have all of our hotels coordinated ahead of time and when there was any questions during the trip the local team with Espiritu Travel was quick to respond by text. This is our second trip booked through Kimkim, but the first time we've used the Trip Planner app which was a nice addition to centralize our itinerary and communication with the team.

One thing that could have been improved was communication around transportation. There were a couple of transfers that were not scheduled ahead of time and we had to figure out for ourselves which wasn't made clear in our itinerary (one pickup from the airport and pickup/drop-off for the ATV tour which was available through the company but hadn't been booked). A couple of times we had to ask for clarification or details for the next day's activities even though the itinerary said these details would be updated ~24hrs before the event. We understand the details are sometimes in flux until the last minute, but this was a source of stress a few times throughout the trip.

Two out of three of our hotels were very nice, but we found one of them (in Tenerife) to be poor quality and not to our liking. We went with the initial recommendations, but we now know for next time to be more specific in what we're looking for in a hotel booking.

As with all travel, there were a few hiccups such as transportation and changes in schedule due to cancellations, but we really appreciate the work Kimkim puts into planning on our behalf. We have and will continue to recommend Kimkim to anyone planning an international trip.

Hotel Reviews
Casa Bonay
Barcelona

Great location, very close to public transit and easy to get around. Our room was comfortable and the included breakfast in the hotel lounge was excellent. Bottled water was provided in the room and service was prompt when we requested anything. Our only issue was that we had difficulty setting the water temperature in the shower. Some days it was difficult to get the water hot enough or the hot water seemed to run out after one shower, but other days it was ok.

Authenticity & Character
The vibe of the room, lounge, and attached restaurant all felt authentic to the area and it was nice to open the curtains to people watch along the street.
Location
Less than 5 min walk to metro and bus stops. Super easy to access.
Staff
Staff was courteous and responsive.
Cleanliness & Comfort
Room was comfortable and clean and nice robes were provided. Our only issue was adequate hot water in the shower.
H10 Costa Adeje Palace
Adeje

We did not like this hotel at all. The average age of the other guests skewed much older than us, so we were perhaps not the intended demographic for what this hotel offers. The rooms were sparsely decorated and didn't feel welcoming. The pillows in the room were lumpy and uncomfortable. The thermostat was so old and worn that the markings on it were not visible and we had to set the temperature by trial and error. The Wi-Fi service was so slow that we just turned it off and used data on our phones. The hot tub was barely heated and access to it was closed at 6pm, severely limiting its usefulness when we were out exploring during the day. With the exception of one very friendly and helpful woman at the concierge desk, the staff didn't seem particularly welcoming. We had booked the breakfast-only option and we got the impression that we were not treated as well as the all-inclusive or higher tier guests. The hotel seemed to upcharge for everything including pool towels, use of the in-room safe, and they offered to sell us water when we inquired about filling our water bottles. There was no drinking water provided anywhere in the hotel except for a small machine in the gym which had a sign specifically prohibiting the filling of water bottles! The breakfast buffet featured an overwhelming amount of choices for food - and everything we tried was mediocre at best. Many were outright poor. There were some restaurants nearby but to find any local cuisine or food not exclusively geared towards tourists required a cab ride or a long walk. The one thing we did enjoy at this hotel was the entertainment. In the evenings they had shows in the bar area where we saw 2 very good acro / circus / dance performances and one mediocre magic act. Those were definitely the highlight of our stay. If you don't care about location, comfort, or food any your goal is only to lay in the sun until you are burned to a crisp, this hotel may be for you. Otherwise, we would not recommend it.

Authenticity & Character
Decor was sparse and uninviting, lacking in any particular character.
Location
There was not much within walking distance from the hotel and we were further from the city and other attractions than we would have liked. All the food in the immediate vicinity was too touristy and not to our liking.
Staff
Staff was not particularly helpful with the exception of one woman at the concierge desk who helped us book tickets for Siam Park. We ate at one of the restaurants one night and felt like we were inconveniencing the staff.
Cleanliness & Comfort
Pillows were lumpy and uncomfortable. Wi-Fi was so slow it was unusable. Hot tub wasn't hot! Not great for relaxing.
Sandos Papagayo Beach Resort
Yaiza

We enjoyed our stay here, but it wasn't outstanding. The room was nicely decorated and featured a private balcony with a nice view, and the staff was friendly and helpful. Only downside was that we would have preferred a king size bed instead of 2 twins pushed together, and the pillows were lumpy and uncomfortable. A light fixture in our room had loose wiring but maintenance was quick to repair it when we asked. The food at the breakfast buffet was ok and we found some great local cuisine within walking distance of the hotel. The hotel does offer a bus to and from the nearby Marina area but the times were not convenient so we took taxis to and from which was easy enough to manage. The hot tub was barely heated so we weren't able to use it and we didn't spend any time in the pool, but we did make use of the rooftop mini-golf course which was fun. We tried to use the provided air hockey tables in the game area but they were both broken and ate our coins.

Authenticity & Character
Rooms had good lighting and decor and the private balcony was nice.
Location
Really nice views and some small shops and restaurants in walking distance, but we would have like to be a little closer to the marina area.
Staff
Staff was generally friendly and helpful including when we had maintenance requests.
Cleanliness & Comfort
Would have preferred a king bed instead of twins and the pillows were uncomfortable. Hot tub wasn't hot!
Activity Reviews
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

We had a private tour for my wife any myself. Our guide Miguel was fantastic. He was very knowledgeable about the city and told stories in fun and engaging ways. In some tours we've done it feels like the guide is just running through their script, but with Miguel it felt much more like a conversation. He was very attentive to what we were interested in and catered the tour specifically what we wanted to cover. This was not my first time visiting some of the attractions, but I definitely learned new things at every stop. There was a good amount of walking, but the pace was comfortable and the length of the tour seemed just right. Highly recommend this tour!

Quality of Experience
The itinerary was adjusted specifically for our interests so we got to see everything we wanted to. Having a private guide and getting to skip the lines made everything very smooth.
Guides, Drivers and Staff
Miguel was one of the best tour guides we've had. He was funny, engaging, and attentive to our interests.
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

We had a good time on this tour. Our guide was energetic and enthusiastic which set a good tone for the group. The variety of food was great and we learned some interesting history around the traditions of tapas culture. The length of the tour was good we definitely felt full by the end. We got to sample various drinks and found that we liked red vermouth, although not every stop on the tour offered it. Some stops had only wine or beer and we're not wine drinkers so it would have been nice to have more options.

Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona

Wonderful experience. We met up with the group (7 people total) and our chef took us on a walking tour of the market just up the street. After exploring the market a bit and learning about common Spanish ingredients, we returned to the kitchen for our class. Each participant had the option to cook or just to observe. I decided to cook while my wife took photos. As a group, we made Spanish omelets, pan tomate, crema catalana, and 2 different paellas (one seafood and one veggie). Our chef was funny, engaging, and informative. He was also great at managing everyone's activities, keeping everyone on track with their various tasks and keeping the 2 younger kids in the group engaged the whole time. Afterwards we sat down to enjoy our meal! Definitely recommend this experience.

Quality of Experience
A comfortable environment, easy pace, and great food. We learned a lot and got to enjoy a nice meal.
Guides, Drivers and Staff
Our chef was very funny, engaging, and great with the young kids in our group.
Wine Tasting & Tapas Trike Tour
Wine Tasting & Tapas Trike Tour
Tenerife

This was a fun and unique excursion. We got to ride on the back seats of the trike on the highway and then a winding road up into the mountains where we made a few stops to learn about the area, see an aloe vera shop, and then visit a bodega to learn how grapes are grown for wine and ending with a wine and food tasting. Our guide was friendly and knowledgeable and the trike was surprisingly comfy - although it does get cold when you get to higher altitude, plus the wind in your face, so dress warmly. The aloe vera shop was disappointing as there wasn't much information about how the plants are grown or harvested. It was much more of a captive sales pitch as we were the only ones there and our guide just sat by the side while the proprietor gave us way too much detail about all the products for sale and how aloe vera is a magic solution for all your ailments. We weren't interested in buying anything and would have been more interested in learning about how aloe is harvested. The bodega, on the other hand, was a fun experience. We're not big wine drinkers but it was interesting to see how the vineyards are cultivated in a place that doesn't get much rain. We got to try some hearty local cuisine including a chickpea stew and Canarian potatoes with the local mojo sauces. We did taste a few wines and knowing our preferences, our guide selected one sun-dried and fermented grape drink that we really liked. Overall a fun experience, but we would have skipped the aloe shop portion.

Quality of Experience
The trike ride and the bodega were fun but the aloe shop was too much of a high pressure sales pitch
Guides, Drivers and Staff
Our guide was fun and knowledgeable and made some good recommendations
Transport
The trike is what makes this tour worth it. It's very fun to sit in a comfortable but exposed position on the road and get to really see the landscape clearly.
Discover Teide on a Quad
Discover Teide on a Quad
Tenerife

We had a blast riding quad bikes. After a brief tutorial our party rode up a winding road into the mountains. One guide led the way and another went on ahead to position himself to take photos at scenic turns. The quads were pretty easy to handle but we had to pause frequently to let car traffic pass on the 2 lane roads. We took a couple breaks to stretch and admire the scenery before entering the national park and reaching the volcanic crater. We took some photos at the top and then turned back. On the way back we pulled off the road into a dirt area to do a bit of off-roading, mostly to take photos, then headed back to the garage. Photos were available for €20. The photos weren't great and they just sent us every shot taken, no editing or filtering so we got everyone's photos together, but for €20 it was worth is to get a few memorable shots. Overall a good excursion - would recommend.

Quality of Experience
Fun to drive quad bikes and the scenery was beautiful. I'm glad we got to do a bit of road driving and bit of off-roading.
Guides, Drivers and Staff
The guides were friendly and good at directing the group and managing allowing other traffic to pass us on roads. We felt safe the entire time.
Guided Visit through the Historic Streets of Santa Cruz
Guided Visit through the Historic Streets of Santa Cruz
Spain

Our guide Laura was very knowledgeable about the unique history of the Canary Islands and Tenerife in particular. She shared a ton of history with us through a combination of stories, pictures she had prepared in a binder and videos on a tablet. She mostly stuck to her script, but we appreciated how prepared she was. The highlight was her demonstrations of traditional Canarian musical instruments and Silbo Gomero, the whistling language which she "spoke". We walked around a lot of the Santa Cruz area learning about history and then ended at the local market where she gave us a gift of some local snacks, recommended some foods to try and a local drink called a barraquito - a layered coffee and liqueur drink that quickly became our favorite. For the rest of our trip, we tried the barraquito at every establishment that offered one!

Quality of Experience
Very informative tour with a good mix of stories and visual aids. We learned a lot and got some good recommendations.
Guides, Drivers and Staff
Laura was very skilled at relating history and giving context. Her demo of local instruments and whistling language was definitely the highlight.
Guided Visit to the Iconic Auditorio de Tenerife
Guided Visit to the Iconic Auditorio de Tenerife
Spain

I'm a fan of the architect Santiago Calatrava and visiting this building was the main reason for our trip to Tenerife. We had a semi-private tour of the building (just 3 people) and got to spend a lot of time taking photographs. Our guide was friendly, spoke great English, and we learned some fun new facts about the building and its history. We also spent some time after the tour enjoying a drink and the view from the cafe. There are some areas around the rear plinth that were fenced off and not accessible to the public so unfortunately we didn't get to take photos from those area, but it was fun to get to see the full interior.

Quality of Experience
Great tour and fun to get to see the full interior and take photos.
Guides, Drivers and Staff
Our guide was very friendly and informative.
Excursion to East and North Lanzarote Highlights
Excursion to East and North Lanzarote Highlights
Lanzarote

Fantastic tour. Our guide Nick and driver Ramon took us through the best spots around the north of the island. We visited Cueva de los Verdes - a lava tube cave that is beautifully illuminated and features a concert hall with cool acoustics, Jameos del Agua - an architectural intervention by local artist César Manrique that is built into another area of lava tube caves, and the César Manrique Foundation which is located in the artist's former home built into an old lava flow and uses natural voids in the rock to create a network of rooms. We also stopped in the town of Haría where we had an amazing lunch at Michelin star restaurant Tacande. Our guide Nick was very informative and we learned a lot about the geology of the island and the works of César Manrique. He would tell us about the locations we passed and the attractions we were going to see while on the road, then we were self-guided through each attraction where we were encouraged to spend as much time as we liked. We appreciated the atmosphere and never felt rushed, despite our full itinerary. Cueva de los Verdes is the only attraction which requires a timed entrance so we did that first to ensure we would arrive on time.

Quality of Experience
Amazing locations, great food, and we learned a lot about César Manrique.
Guides, Drivers and Staff
Our guide Nick was excellent we really appreciated the relaxed pace of the tour. Shout out to our driver Ramon for taking us around all day.
Transport
We had a small tour bus which felt a little overkill since there were only 2 of us, but Nick used a microphone system so we could hear him very well during the ride, which was a nice addition.
Timanfaya and West Highlights Excursion
Timanfaya and West Highlights Excursion
Lanzarote

We spent about half a day with our guide Daniel. He picked us up from our hotel and we visited Timanfaya national park where we took a tour bus ride through the volcanic landscape. The views were stunning, although it was a bit difficult to take photos through the bus windows and there is no place to stop on the narrow road. Next we stopped to go on a short camel ride (€11 per person). The ride was quick but well worth it for a fun experience and some amazing photos. Then we visited Los Hervideros, a beautiful area of the coast where crashing waves have carved interesting formations into the volcanic rock. Next stop was El Golfo, a green tinted lake in an isolated volcanic crater. We stopped at a bodega where we learned about how wine is cultivated in the volcanic soil with unique formations that take advantage of condensation in the air for irrigation, then we stopped at Monumento al Campesino, a beautiful compound and monument to farmers designed by César Manrique, the island's most famous architect and artist. Finally we got some lunch at a local restaurant and headed back to the hotel. We covered a lot of ground and got to see and learn a ton in a short time. Our guide Daniel was very knowledgeable and fun to talk to throughout the day. He had some great insights into how to navigate the popular tourist spots - arranging the order of our activities to avoid crowds and making sure we saw all the highlights. It was nice to have a private tour and it was efficient to have a car to get between destinations.

Quality of Experience
Great tour - we covered everything we wanted to see and more! We felt like we got a really good sense of the variety of landscapes on the island.
Guides, Drivers and Staff
Daniel was entertaining, engaging, and had good insights into making the most of the tourist spots.
Transport
Having a private car was great to get us between destinations.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 12, 2025
Hi Dan. Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team! I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style. I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable,... Read more

Hi Dan.

Thank you so much for sharing such a thoughtful review of your trip to Barcelona and the Canary Islands, and for your kind words about my coordination and the responsiveness of the Espiritu Travel team!

I’m so happy to hear you had a great time and that the mix of guided tours and free time suited your travel style.

I appreciate your honest feedback regarding transportation details and hotel preferences. It is always my goal to make every aspect of a trip seamless and comfortable, and I will use your insights to refine future planning.

I’d love the opportunity to plan another adventure for you, whether in other areas of Spain, or Portugal, Italy, or Morocco, and make it even more tailored to your needs.

Thank you again for your kind recommendation, and I hope to work with you on your next journey!

Warmest regards,
Helena

Great itinerary, tours and guidance
Spain | Mar 22 - Mar 30, 2025

M
Meg V.
Ashburn, VA | Reviewed on Apr 01, 2025
Coraima was very responsive and helpful in creating our itinerary. We had a good combination of free time to explore (with suggestions) and guided trips. We spent time in Barcelona, had an audio guide of the Sagrada Familia, then to Pamplona, then San Sebastian where we did three tours: Pinxtos food and wine tour at night; bike tour of coastline; hiking the Camino de Santiago for half day. Last few days were in Bilbao without scheduled tours, but we did visit the Guggenheim. She also... Read more

Coraima was very responsive and helpful in creating our itinerary. We had a good combination of free time to explore (with suggestions) and guided trips. We spent time in Barcelona, had an audio guide of the Sagrada Familia, then to Pamplona, then San Sebastian where we did three tours: Pinxtos food and wine tour at night; bike tour of coastline; hiking the Camino de Santiago for half day. Last few days were in Bilbao without scheduled tours, but we did visit the Guggenheim. She also arranged for private transfer between cities and a train ride. It was all smooth.

Hotel Reviews
Gran Hotel La Perla
Pamplona

Very comfortable rooms, great breakfast, perfect location.

Authenticity & Character
Very modern
Location
Right in the center of the city; perfect location
Staff
Cleanliness & Comfort
Catalonia Gran Vía Bilbao
Bilbao

Great room for 3 ppl because the cot had its own room. No views. Breakfast not included. I would have prefered to be closer to old town, though this is close to the Guggenheim.

Authenticity & Character
modern
Location
Staff
Cleanliness & Comfort
Gallery Hotel
Barcelona

Comfortable room, great breakfast

Authenticity & Character
quite modern
Location
I would prefer gothic area, but it was a very nice neighborhood
Staff
Cleanliness & Comfort
Catalonia Donosti
San Sebastián

Very nice rooms in modern hotel with great breakfast. It was a hike to old town, where we spent most of our time. Our room was large and comfortable for 3 but we did not have a great view. I think if you stay over on top of this hill it's worth it if you view the bay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike the Camino de Santiago from San Sebastián to San Pedro
Hike the Camino de Santiago from San Sebastián to San Pedro
San Sebastián

Our guide was great. We enjoyed his company for the day and he was really knowledgeable about the Camino and the Basque Country. The beer and snack at the end was a nice reward, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

Our guide was very knowledgeable and friendly. The stops were interesting. It was ok for our 14yr old son, but better for guests who can enjoy the drinks. I liked the private room for one stop. The group was nice and friendly.

Quality of Experience
Guides, Drivers and Staff
City & Beaches Bike Trip
City & Beaches Bike Trip
San Sebastián

Great way to see a lot of the city in a short amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 02, 2025

Hi Meg! Thank you so much for your thoughtful review of your experience with my team at kimkim 😊 it was lovely meeting you and working with you throughout the planning process. I also appreciate you sharing your feedback about your activities and hotels, as it helps us improve our services for future travelers. Having that bit of free time always helps balance things out! I hope to see you again at kimkim in the future!
Coraima

This was the worst trip I've taken with KimKim
Spain | Mar 22 - Mar 29, 2025

Jen
Jen S.
Machesney Park, IL | Reviewed on Apr 01, 2025
This was the worst trip I've taken with KimKim. The activities felt impersonal, one of the hotels canceled on us, I had to point out the flight information was wrong so our driver was going to pick us up late for our flight home. This trip has made me question whether I will use KimKim in the future. Read more

This was the worst trip I've taken with KimKim. The activities felt impersonal, one of the hotels canceled on us, I had to point out the flight information was wrong so our driver was going to pick us up late for our flight home. This trip has made me question whether I will use KimKim in the future.

Hotel Reviews
Hotel Cortezo
Madrid

Very average accommodations. The location was noisy. The room had no character. The bed was VERY uncomfortable.

Authenticity & Character
There is no character.
Location
Central location but VERY noisy.
Staff
Not overly friendly.
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

The hotel had lots of character. The views were amazing and location was perfect. But the photos didn't accurately portray the room we were in and the plumbing was about to rip from the wall. The staff was fabulous.

Authenticity & Character
Location
Great location and views.
Staff
Cleanliness & Comfort
Room was clean. But the shower plumbing was about to rip out of the wall and the shower surround was coming off the tub.
Joya del Casco Boutique Hotel
Seville

Wonderful facility. The staff was accommodating, the hotel was super cute, the location was close to everything. My favorite of the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

Very cool experience. The dancers were very talented and the environment was super unique.

Quality of Experience
Wine & Tapas Experience
Wine & Tapas Experience
Madrid

Just an average food tour. The guide was lovely but I didn't like that we had to cram into most of the places. We only had a separate area for our group in one place. Everywhere else we went the guide had to compete with the crowd to talk to us.

Quality of Experience
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

My rating is only based on our guide. He was lovely and very knowledgeable. He was so great even someone who was nearby asked how to book him :).

Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Again I'm only rating our guide. Rocio was fabulous. I was EXTREMELY disappointed to learn however this was a free tour considering how much I paid KimKim/Espiritu to put together this trip.

Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

The market was really cool. The experience was a nice mix of education about the market, the ingredients we were going to use and the actual cooking. The hosts were very cool. But I didn't like the way we were set up in our groups. We ended up paired up with a family that monopolized the process.

Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 17, 2025
Hi Jen, I was surprised to read your comments since you gave excellent reviews for all the activities, except you felt the food tour did not meet your expectations. The food tour aims for participants to experience authentic tapas found at local, not touristy locations; these are often smaller bars and restaurants, so the space is limited. The guides do their best to create a comfortable and authentic experience. By mentioning your discomfort to the guide, he could have made adjustments to... Read more

Hi Jen,

I was surprised to read your comments since you gave excellent reviews for all the activities, except you felt the food tour did not meet your expectations. The food tour aims for participants to experience authentic tapas found at local, not touristy locations; these are often smaller bars and restaurants, so the space is limited. The guides do their best to create a comfortable and authentic experience. By mentioning your discomfort to the guide, he could have made adjustments to make you more comfortable.

There was an overbooking at the hotel, which was communicated before you arrived here in Spain. This is an unfortunate situation that was out of our control, and for this inconvenience, you were upgraded from a standard room at a 3-star hotel to a junior suite at a 4-star hotel.

The Hotel Cortezo in Madrid is a 3-start centrally located hotel. At times, the streets of the centrally located hotels can be noisy, especially during the weekends. We would have been more than happy to have helped with this situation if this had been communicated to us during your trip. We could have spoken to the hotel to switch you to another room or even to another hotel. During the trip, you were able to contact us directly via instant messaging or with a call.

Alhambra has free tours to visit it. However, these free tours can have upwards of 30 participants and often with less experienced guides. We don’t work with those types of tours. You had a professional and vetted guide dedicated exclusively to your group for a personalized experience, which I am pleased to hear that you appreciated.

Your change of flight was corrected in your itinerary prior to your arrival in-country, and your private transfer was provided without incident.

I strive for every trip to be a five-star and unforgettable experience. My sincerest apologies that your trip fell short. 😔

Warm regards,
Helena

Spain in the rain
Spain | Mar 9 - Mar 23, 2025

Christiane
Christiane H.
San Jose, CA | Reviewed on Mar 30, 2025
Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla. Read more

Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla.

Hotel Review
H10 Casa de la Plata
Sevilla

The H10 Casa de la Plata in Seville was my favorite among all the hotels we stayed at during the trip. The staff was exceptional, the location was perfect, and the room met all our expectations. While the breakfast wasn't the absolute best, it was still quite good, adding to the overall enjoyment of our stay.

Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

The guided visit of Alhambra and the Generalife Gardens was astonishing. The guide was excellent, bringing the rich history of the place to life and making the entire experience enjoyable and enlightening.

 Madrid of the Bourbons & Prado Museum Private Tour
Madrid of the Bourbons & Prado Museum Private Tour
Madrid

The Madrid of the Bourbons and Prado Museum private tour was a bit of a rushed experience for us. Our guide didn't give us time to fully appreciate or absorb each part, and due to a late train, our overall schedule was compressed. Unfortunately, this made the tour feel hurried.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 09, 2025

Hi Christiane,

Thank you for sharing your experience and for your kind words about the trip's organization!
I’m so glad you had a wonderful time and enjoyed the knowledgeable and friendly guides, even with a bit of challenging weather.

Your feedback about the pacing in Cordoba and Madrid is invaluable, and I’ll make sure to take it into account for future planning.

If you’re considering another adventure—perhaps in other areas of Spain, or in Portugal, Italy, or Morocco—I’d love the opportunity to make it just as memorable.

Warm regards,
Helena

All the local guides were quite good. They al...
Spain | Mar 9 - Mar 20, 2025

G
Gretchen N.
Denver, CO | Reviewed on Mar 24, 2025
All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone. Read more

All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone.

Hotel Review
Hotel Palacio de Santa Inés
Granada

Very charming hotel in a great location, except for the stairs. Extremely friendly and helpful staff. Very quiet in our room at night, which is important to us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 28, 2025

Hola Gretchen, I really appreciate that youre taking the time to share the highlights of your trip to Spain. I'm so pleased that you and Robin had a wonderful trip overall! I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. All the best, Raquel

Great time in Canary Islands
Spain | Mar 11 - Mar 18, 2025

A
Alain G.
Newark, NJ | Reviewed on Mar 19, 2025
I had a great time in Canary Islands. It was my first time using Trip Plan app. I liked it. It allows to plan without surprise. I visited Tenerife first. The accommodation was strategic between the south where are the beaches and the north where is the capital and the natural park. I liked the day at Anaga park with spectacular views and the visit of Santa Cruz. The guide Irma was nice and knowledgeable. There was a small bump with Barranco Del Inferno. I appreciated that you offer a... Read more

I had a great time in Canary Islands. It was my first time using Trip Plan app. I liked it. It allows to plan without surprise. I visited Tenerife first. The accommodation was strategic between the south where are the beaches and the north where is the capital and the natural park. I liked the day at Anaga park with spectacular views and the visit of Santa Cruz. The guide Irma was nice and knowledgeable. There was a small bump with Barranco Del Inferno. I appreciated that you offer a reimbursement right away. Very professional. I liked also the day at Teide volcano.
I really liked the choice of Lanzarote as the second island. I didn't know what to expect. A very pleasant surprise with a different feel from Tenerife. All small white houses. I liked the scenery and the Timanfaya national park especially.
Everything was well planned to the details.
Thank you again

Alain Giguere

Hotel Reviews
La Casona del Patio
Santiago de Teide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Isolina Hotel Boutique - Adults Recommended
Macher, Lanzarote
Authenticity & Character
Location
Staff
Marco is a superstar
Cleanliness & Comfort
Barceló Tenerife
San Miguel de Abona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit through the Historic Streets of Santa Cruz
Guided Visit through the Historic Streets of Santa Cruz
Spain

Irma was a great guide, dynamic and knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Route to Adeje and Barranco del Infierno
Hiking Route to Adeje and Barranco del Infierno
Spain

Good hike. Unfortunately i was supposed to meet a guide which i never saw. I could still do the trek on my own and it was well appreciated I was reimbursed right away and i thought it was really professional

Quality of Experience
Guides, Drivers and Staff
never saw him
Lanzarote Cruise Day Trip to la Graciosa
Lanzarote Cruise Day Trip to la Graciosa
Lanzarote
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 28, 2025

Hi Alain! Thank you for your comments! We’re thrilled to know you enjoyed the Canary Islands, your experiences and accommodations, and especially Lanzarote - very unique and my favourite! Once again, we appreciate your feedback and the wonderful photos you shared! Sending you my best regards, Bea.

We just returned from a fabulous trip thru So...
Spain | Mar 9 - Mar 15, 2025

R
Richard L.
Sarasota, FL | Reviewed on Mar 18, 2025
We just returned from a fabulous trip thru Southern Spain planned by KimKim. Marta was our travel specialists and she did a wonderful job. Itinerary--Malaga-Granada-Ronda-Seville
Had tickets for the Picasso museum in Malaga, which is far better than the Picasso Museum in Barcelona. Tickets were wonderful as we walked right in past a very long line of people waiting who had not purchased pre-timed tickets. Stayed at the Only You Hotel. Hopping place with very lively bar.
Granada was... Read more

We just returned from a fabulous trip thru Southern Spain planned by KimKim. Marta was our travel specialists and she did a wonderful job.

Itinerary--Malaga-Granada-Ronda-Seville
Had tickets for the Picasso museum in Malaga, which is far better than the Picasso Museum in Barcelona. Tickets were wonderful as we walked right in past a very long line of people waiting who had not purchased pre-timed tickets. Stayed at the Only You Hotel. Hopping place with very lively bar.

Granada was our favority city. Very walkable. Stayed at AC Marriot Palace, centrally located by the University. Marta arranged a flamenco show in Sacremonte, which is not to be missed. Daytime tour of the Alhambra with our guide Marta was fantastic.

Travelled to Ronda via private car. Although countryside was beautiful, it rained most of the way.

Our hotel in Seville was amazing--the Palacio Villapanes, an SLH hotel. The bathroom was luxurious and my daughter appreciated the full soaking tub.
Took a walking tour of the Triano market with cooking class--made paella from scratch. That was also one of the highlights of our visit.

We never needed to use the emergency phone # as every single driver, transfer, guide, ticket etc were expertly arranged in advance by our agent. Hassle free vacation. Loved it.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Mar 18, 2025

Hi Richard, I am thrilled to hear your father-daughter adventure through Spain was a success! We strive to provide the best service and I am glad that everything went smoothly even with the rain some days. Hope we work on another adventure together soon 🙏🏼☺️ All my best, Marta

All guides were knowledgeable and enthus...
Spain | Mar 8 - Mar 15, 2025

M
Mitchell W.
Newark, NJ | Reviewed on Mar 17, 2025
All guides were knowledgeable and enthusiastic. The guide at the Alhambra was somewhat difficult to understand. There was a snafu in Cordoba- no guide met us. It took almost one hour for a guide to appear. None-the-less she was excellent.
All hotels had central locations. The hotel in Madrid was noisy. The hotel in Granada was charming and our favorite. The "boutique" hotel in Sevilla had very small rooms and dangerous bathrooms. In addition to a slippery shower floor (not safe...
Read more

All guides were knowledgeable and enthusiastic. The guide at the Alhambra was somewhat difficult to understand. There was a snafu in Cordoba- no guide met us. It took almost one hour for a guide to appear. None-the-less she was excellent.
All hotels had central locations. The hotel in Madrid was noisy. The hotel in Granada was charming and our favorite. The "boutique" hotel in Sevilla had very small rooms and dangerous bathrooms. In addition to a slippery shower floor (not safe for an older traveler) the shower faucets were difficult to use and very hot. The hotel is aware of this problem and tries to provide a tutorial when you check in. This hotel provided a champagne celebration which was appreciated.
All of the hotel breakfasts were excellent. All of the drivers were courteous and professional. Your support staff was helpful- especially when the EWR-LIS TAP Air flight misconnected and when the SEV-LIS-EWR flight was cancelled entirely. Based on this I have learned that TAP Air is an unreliable airline.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 28, 2025

Hi Mitchell, thank you so much for your comments and feedback! Definitely really helpful and we're already reviewing everything in detail :) It would have been great to know about the Córdoba situation at that specific moment, so we could have put up a faster solution, but thank you for sharing it now! Best regards, Bea.

Spain Trip
Spain | Feb 26 - Mar 11, 2025

L
Laura S.
Dallas, TX | Reviewed on Mar 12, 2025
I can't mention specific guides by names because they were only listed on the Trip Plans app which apparently deletes the trip after our return. That's unfortunate--I really found this app so helpful while we were traveling--very easy and clear organization, easy to locate tickets, maps to hotels, suggestions, etc. Marta did an amazing job of planning the trip taking into account our preferences! She was quick to respond, answered all of our questions, and provided good advice. The... Read more

I can't mention specific guides by names because they were only listed on the Trip Plans app which apparently deletes the trip after our return. That's unfortunate--I really found this app so helpful while we were traveling--very easy and clear organization, easy to locate tickets, maps to hotels, suggestions, etc.

Marta did an amazing job of planning the trip taking into account our preferences! She was quick to respond, answered all of our questions, and provided good advice. The hotels were all terrific and had wonderful locations. When one of our trains was cancelled, we were promptly notified and rebooked seamlessly--much appreciated!

The private guides that were arranged were all wonderful--prompt, knowledgeable, engaging, and passionate about their cities. The only one that was disappointing was the Seville tour which was supposed to be a small tour of 8 and was a tour group of 25. It also just covered the Cathedral and the Alcazar, not allowing for seeing much else of Seville.

One suggestion--it might be helpful in arranging tours to consider if participants are 65+. While we were waiting in a very long line at the Reina Sofia Museum with our tickets in hand, we learned that for people 65+, you could skip the line and get admitted for free!

Overall, the services provided by KimKim were terrific! Thank you so much!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Mar 13, 2025

Hi Laura, thank you for submitting your review! Happy to hear you liked the app and our work so far, I am sure Spain has been a pleasure to discover and you will have great memories from your adventures.
Regarding the Seville tour we will make sure to stop offering that option as they changed their group types without letting us know 🙏🏼

Father & Son Winter Spain Getaway!
Spain | Feb 21 - Feb 26, 2025

Cesar
Cesar A.
Ada, MI | Reviewed on Feb 28, 2025
First I want to thank Raquel for planning this wonderful trip, everything went as planned. It was beyond our expectation. Very organized, sites are fantastic, the best! The hotels are superb within walking distance to anywhere. We were also able to experience to dine at a Michelin restaurant which is one block from our hotel in Madrid. The guides were amazing, very friendly, knowledgeable. Amara in m Madrid for the tapas tour, Gaza very informative, and helpful, Rocio in Alhambra... Read more

First I want to thank Raquel for planning this wonderful trip, everything went as planned. It was beyond our expectation. Very organized, sites are fantastic, the best! The hotels are superb within walking distance to anywhere. We were also able to experience to dine at a Michelin restaurant which is one block from our hotel in Madrid. The guides were amazing, very friendly, knowledgeable. Amara in m Madrid for the tapas tour, Gaza very informative, and helpful, Rocio in Alhambra knowledgeable as well. And of course Ramon who took us to El Caminito del del Rey which I been dreaming of hiking! We rate this trip 10 out of 10. Really fantastic, we are very satisfied.

Hotel Review
NH Málaga
Málaga

Beautiful modern, close to everything we need to be.

Authenticity & Character
Modern
Location
Location
Staff
made us feel welcome! Very nice, helpful!
Cleanliness & Comfort
Everything
Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

The food & drinks are all delicious very authentic

Quality of Experience
Food choice!
Food
I like them all!
Guides, Drivers and Staff
Amara is very informative and interacts well with us!
Transport
We took the metro from our hotel, easy and quick with some walking which is fine.
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Flamenco Show in an Andalusian Patio
Flamenco Show in an Andalusian Patio
Granada
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Experience of a lifetime! If you like hiking, this is unique.

Free Day to Explore Málaga
Free Day to Explore Málaga
Málaga

Nice to walk around the city. Lots to explore. Again food are excellent

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 28, 2025

Hola Cesar! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and Andrew had a great time in Spain and specially enjoyed the hike!! It has been super easy and a real pleasure working together creating this🥰 Hopefully we get in touch again for future adventures x All the best, Raquel

Saves me so much headache!
Spain | Feb 16 - Feb 23, 2025

V
V Y.
Boston, MA | Reviewed on Feb 26, 2025
Booking a trip via a travel agent is something new to us as we’ve been the type who like to book flights and hotels only and keep the day flexible.
Boy was I glad I gave kimkim a try mainly because:
- it’s a bit last minute and I didn’t have a lot of time to do research
- we have a teenager son and it’s getting to a point where a successful trip means letting him bring a friend along (which tend to be super hard to coordinate a multi-family trip), or involving more local guides and...
Read more

Booking a trip via a travel agent is something new to us as we’ve been the type who like to book flights and hotels only and keep the day flexible.
Boy was I glad I gave kimkim a try mainly because:
- it’s a bit last minute and I didn’t have a lot of time to do research
- we have a teenager son and it’s getting to a point where a successful trip means letting him bring a friend along (which tend to be super hard to coordinate a multi-family trip), or involving more local guides and planned activities so I can delegate shepherding him along to the tour guides
- I was also hoping he can practice the Spanish he learned in school in a safe space 1:1 with a local guide on private tours.

- Helena and team took care of all the hotel and train bookings saving me a lot of hassle entering passport info and lining up train and hotel logistics
- Helena was able to recommend activities based on our interests and timing of arrival, as well as lead time for heading to train stations and airport which was super helpful (googlemap timings doesn’t take into account for time for getting lost/not knowing exactly where to turn/going through security etc)

Helena went through iterations of planning and also identified a bug in the system with pricing (I got a little suspicious when updating the itinerary didn’t change the price) and got everything resolved in a timely fashion.

We are super happy with the cooking class (the food was some of the best we has while in Spain! And the guide to the market took a lot of stress out which stall to pick to get our shopping done!)

Our next favorite was our Seville tour, our guide was superb exposing us not only to history and architecture, but also fun facts and hidden gems. She’s also a great listener and made helpful recommendations from dining to shopping.

I am so glad Helena recommended the Segovia tour (such a dreamy historical town!) and our tour guides was very knowledgeable.

Our Madrid local guide was awesome trying to speak a little Spanish slowly with my son, and gave us recommendations which areas he wouldn’t recommend for tourists and where to eat if we want the local experience.

It was also helpful the espiritu local agents checked in with us during the trip and was super responsive when we had questions, even on a Saturday!

Highly recommend if you want to pamper yourself saving time on research/comparing tour options and pricing, yet still want a tailored experience (instead of big group bus tours where you are just rushed along).

Hotel Review
7 Islas Hotel
Madrid

Location was perfect in a trendy area, yet still close to a lot of the tourist activities as well as museums and Retiro park. Staff was courteous and helpful, and breakfast variety was great. I took off one star mainly because of: 1) the hotel should really invest in renovating the bathrooms to include ventilation- otherwise the steam and smell is just permanently trapped which wasn’t pleasant 2) if you are staying on a Fri or Sat night the noise from nearby bars at night can be quite loud.

Authenticity & Character
Location
Close to everything and a few mins walk to Gran Via metro that lands us in chamartin or Atocha station for day trips without needing to connect to a different line.
Staff
Cleanliness & Comfort
Issue without bathroom vent per overall comment
Activity Review
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Going around the Triana market for specialty stores and products was awesome! Very fun to learn about local foods and spices. Instructions for cooking class was clear and great pacing. Chef also kept things entertaining and very informative. And the best spinach with chickpeas dish and chicken paella I have tastes!

Quality of Experience
Food
Loved the chicken Paella and spinach chickpeas!
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 09, 2025
Hi Vicky,
Thank you so much for sharing your detailed feedback and for trusting me to plan your family’s adventure in Spain! It’s wonderful to hear that the local experiences worked so well for you and your son. I’m especially glad he had opportunities to practice Spanish 🤩.
I am so happy to know that you enjoyed the cooking class, Seville tour, and Segovia visit, it is my goal that the hotel locations and guides added value to your trip, making everything feel seamless and enjoyable. When... Read more

Hi Vicky,
Thank you so much for sharing your detailed feedback and for trusting me to plan your family’s adventure in Spain! It’s wonderful to hear that the local experiences worked so well for you and your son. I’m especially glad he had opportunities to practice Spanish 🤩.

I am so happy to know that you enjoyed the cooking class, Seville tour, and Segovia visit, it is my goal that the hotel locations and guides added value to your trip, making everything feel seamless and enjoyable.

When you are ready for another tailored adventure—whether in Spain, Portugal, Italy, or Morocco—I wouldd love to work with you again.

Until then, I hope your family continues to share amazing travel memories together! 😍

Warmest regards,
Helena

Southern Spain (Andalusia)
Spain | Feb 7 - Feb 17, 2025

Mike
Mike M.
Canada | Reviewed on Feb 24, 2025
Marta prepared a southern Spain (Andalusia) trip for us. She covered everything except airlift--private guided tours, Food tours, transport and hotels. Our expectations were exceeded, particularly with the choice of hotels that they made. I was specific in the type of atmosphere and location that I wanted to stay in each city, and each hotel was better than the other. The Trip Planner app made staying aware of each days' activities VERY easy. In the past KimKim would just put it in an... Read more

Marta prepared a southern Spain (Andalusia) trip for us. She covered everything except airlift--private guided tours, Food tours, transport and hotels. Our expectations were exceeded, particularly with the choice of hotels that they made. I was specific in the type of atmosphere and location that I wanted to stay in each city, and each hotel was better than the other.

The Trip Planner app made staying aware of each days' activities VERY easy. In the past KimKim would just put it in an email. The App makes it available anywhere. PLUS there's an interactive chat feature which allows me to communicate with the agent--this alone made us always feel connected.

There were really no hiccups and I'd recommend using KimKim as I've done several times in the past. They really are local experts and saves you the hassle of fooling around with multiple website and blogs. Recommended.

Hotel Reviews
Only YOU Hotel Malaga
Málaga

Amazing location directly across the street from the Old Town, and next to a large urban park and the marina. Very safe neighborhood. The staff is AMAZING. They were friendly, very attentive, and accommodating. The hotel has great amenities, a phenomenal breakfast (included), and the lobby even has 24hr snacks like drinks, fruit and candy to tide you over. The rooms were spacious, quiet, and cleaned every day. This truly is a great chain of boutique-style accomodations. There is a coin-laundry right behind the hotel, by the way. Recommended.

Authenticity & Character
Charm and elegance of the rooms. Modern amenities throughout.
Location
Right in the old town, and next to a large peaceful urban walking park, the marina, and cafes and restos. Public transport is also right there. And a coin laundry behind the hotel if you need that.
Staff
Friendly, down to earth, understanding.
Cleanliness & Comfort
Hotel Palacio de Villapanés
Sevilla

If I could give it six stars I would. The hotel was an old castle or something in the olden days, but it's thoroughly modernized. The rooms we got upgraded to a suite--holy smokes. Unbelievable with living room, bedroom, and large bathroom. This hotel give luxury a new meaning. Breakfast was excellent every morning as well...I mean, it wasn't even a buffet. It's a la carte but you get incredible selection. It's included in our package. Staff was SUPER friendly. Rooftop pool and lounge, with nice views of Seville. Located about 20 min walk to the center of the old town. Lots of charm, character. HIGHLY recommended.

Authenticity & Character
Older legacy building thoroughly modernized, with beautiful decoration and feel.
Location
In the old town, but still about 20 min walk to the center.
Staff
Front desk and porter were always helpful.
Cleanliness & Comfort
Cleaned rooms every day. The entire hotel was spotless. Felt very comfortable.
Hotel Hospes Palacio del Bailío
Córdoba

A modern, boutique hotel built on top of old Roman ruins that you can see beneath you in the dining room. Great, incredible breakfast. All the amenities in the rooms. Location in the old town--about 10 minute walk to the center. Quiet area, but safe. Room was spacious, cleaned everyday. No air conditioning that I can remember--we just had to open the window and it was cool enough. Beds were very comfortable, plenty of pillows as well. Highly recommended.

Authenticity & Character
I mean--it used to be Roman ruins! How much more authentic do you want!
Location
Nothing really...it's a quiet area of the old town.
Staff
Friendly, accomodating.
Cleanliness & Comfort
Parador De Cadiz
Cádiz

A modern hotel right on the waterfront, with incredible views, large rooms and wonderful staff. All the amenities you could want in the room. We didn't eat there, since the town is right across the street. Bed was large, comfortable and lots of pillows. They also have a large patio on the top floor with great views. The hotel overlooks a large urban park as well. Great breakfast as well, hot and cold foods. This hotel was luxe--but it didn't feel snobby at all. The Minister of the Interior was using it for a few days to hold a big important conference--that's how luxe this place is. Recommended!!

Authenticity & Character
Very modern and updated. Clean, spacious, well lit.
Location
Right on the water, next to an urban park as well. Close to the old town.
Staff
The front desk and the porter were exceptional.
Cleanliness & Comfort
The rooms were cleaned daily, and the lobby and ground meticulous.
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Málaga

Meeting great other travelers, with the guide Andrea who was so friendly and knowledgeable. You don't really have to walk far to enjoy the SIX different locales we went to savour local tapas and drink. You really do learn about Andalusian cuisine!

Quality of Experience
Food
Discovering Sherry was neat!
Guides, Drivers and Staff
Transport
We walked.
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Spain

A great tour of Malaga, at a leisurely pace. You get to see all the highlights of the old Towne. The guide really knew her history. Spoke English very well.

Quality of Experience
Guides, Drivers and Staff
Transport
No transport--they met at the hotel and we walked.
Private Walking Tour: Mosque & Jewish Quarter
Private Walking Tour: Mosque & Jewish Quarter
Córdoba

Great guide. Lots of good history knowledge. Guide didn't really focus as in-depth on the Jewish history as I had hoped, but maybe that's just my expectations. The areas we did visit were incredibly. I'd recommend this trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Feb 25, 2025

Hi Mike, thank you for taking the time to submit this thorough review! It has been a pleasure to organize this trip for you and I hope we work together on another adventure through Spain, Portugal, Morocco or Italy soon ☺️ We are thrilled you enjoyed the app to stay on top of the trip and wish you all the best in your travel endeavors! Best, Marta

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.