Kimkim Trip Reviews for Spain

4.9
Based on 537 ratings
Read 537 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great itinerary, tours and guidance
Spain | Mar 22 - Mar 30, 2025

M
Meg V.
Ashburn, VA | Reviewed on Apr 01, 2025
Coraima was very responsive and helpful in creating our itinerary. We had a good combination of free time to explore (with suggestions) and guided trips. We spent time in Barcelona, had an audio guide of the Sagrada Familia, then to Pamplona, then San Sebastian where we did three tours: Pinxtos food and wine tour at night; bike tour of coastline; hiking the Camino de Santiago for half day. Last few days were in Bilbao without scheduled tours, but we did visit the Guggenheim. She also... Read more

Coraima was very responsive and helpful in creating our itinerary. We had a good combination of free time to explore (with suggestions) and guided trips. We spent time in Barcelona, had an audio guide of the Sagrada Familia, then to Pamplona, then San Sebastian where we did three tours: Pinxtos food and wine tour at night; bike tour of coastline; hiking the Camino de Santiago for half day. Last few days were in Bilbao without scheduled tours, but we did visit the Guggenheim. She also arranged for private transfer between cities and a train ride. It was all smooth.

Hotel Reviews
Gran Hotel La Perla
Pamplona

Very comfortable rooms, great breakfast, perfect location.

Authenticity & Character
Very modern
Location
Right in the center of the city; perfect location
Staff
Cleanliness & Comfort
Catalonia Gran Via Bilbao
Bilbao

Great room for 3 ppl because the cot had its own room. No views. Breakfast not included. I would have prefered to be closer to old town, though this is close to the Guggenheim.

Authenticity & Character
modern
Location
Staff
Cleanliness & Comfort
Gallery Hotel
Barcelona

Comfortable room, great breakfast

Authenticity & Character
quite modern
Location
I would prefer gothic area, but it was a very nice neighborhood
Staff
Cleanliness & Comfort
Catalonia Donosti
San Sebastián

Very nice rooms in modern hotel with great breakfast. It was a hike to old town, where we spent most of our time. Our room was large and comfortable for 3 but we did not have a great view. I think if you stay over on top of this hill it's worth it if you view the bay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike the Camino de Santiago from San Sebastián to San Pedro
Hike the Camino de Santiago from San Sebastián to San Pedro
San Sebastián

Our guide was great. We enjoyed his company for the day and he was really knowledgeable about the Camino and the Basque Country. The beer and snack at the end was a nice reward, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

Our guide was very knowledgeable and friendly. The stops were interesting. It was ok for our 14yr old son, but better for guests who can enjoy the drinks. I liked the private room for one stop. The group was nice and friendly.

Quality of Experience
Guides, Drivers and Staff
City & Beaches Bike Trip
City & Beaches Bike Trip
San Sebastián

Great way to see a lot of the city in a short amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 02, 2025

Hi Meg! Thank you so much for your thoughtful review of your experience with my team at kimkim 😊 it was lovely meeting you and working with you throughout the planning process. I also appreciate you sharing your feedback about your activities and hotels, as it helps us improve our services for future travelers. Having that bit of free time always helps balance things out! I hope to see you again at kimkim in the future!
Coraima

Spain in the rain
Spain | Mar 9 - Mar 23, 2025

Christiane
Christiane H.
San Jose, CA | Reviewed on Mar 30, 2025

Overall the trip was extremely well organized. All the guides were very knowledgeable and friendly. Once or twice, in Cordoba and Madrid we felt a little rushed, as the guides seemed focused on making their next assignment. We had a wonderful time, in spite of the weather. All the hotels were great. Our favorite was the h10 in Sevilla.

Local specialist: Helena Fernández

All the local guides were quite good. They al...
Spain | Mar 9 - Mar 20, 2025

G
Gretchen N.
Denver, CO | Reviewed on Mar 24, 2025
All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone. Read more

All the local guides were quite good. They all seemed very knowledgable about a number of things of interest to us. We should have been more specific that we needed guides who knew plants, birds, trees, etc., but for the most part they knew enough to help us understand the environment. And their knowledge of the landmarks was quite extraordinary! We cannot find fault with anyone.

Hotel Review
Hotel Palacio de Santa Inés
Granada

Very charming hotel in a great location, except for the stairs. Extremely friendly and helpful staff. Very quiet in our room at night, which is important to us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 28, 2025

Hola Gretchen, I really appreciate that youre taking the time to share the highlights of your trip to Spain. I'm so pleased that you and Robin had a wonderful trip overall! I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. All the best, Raquel

Great time in Canary Islands
Spain | Mar 11 - Mar 18, 2025

A
Alain G.
Newark, NJ | Reviewed on Mar 19, 2025
I had a great time in Canary Islands. It was my first time using Trip Plan app. I liked it. It allows to plan without surprise. I visited Tenerife first. The accommodation was strategic between the south where are the beaches and the north where is the capital and the natural park. I liked the day at Anaga park with spectacular views and the visit of Santa Cruz. The guide Irma was nice and knowledgeable. There was a small bump with Barranco Del Inferno. I appreciated that you offer a... Read more

I had a great time in Canary Islands. It was my first time using Trip Plan app. I liked it. It allows to plan without surprise. I visited Tenerife first. The accommodation was strategic between the south where are the beaches and the north where is the capital and the natural park. I liked the day at Anaga park with spectacular views and the visit of Santa Cruz. The guide Irma was nice and knowledgeable. There was a small bump with Barranco Del Inferno. I appreciated that you offer a reimbursement right away. Very professional. I liked also the day at Teide volcano.
I really liked the choice of Lanzarote as the second island. I didn't know what to expect. A very pleasant surprise with a different feel from Tenerife. All small white houses. I liked the scenery and the Timanfaya national park especially.
Everything was well planned to the details.
Thank you again

Alain Giguere

Hotel Reviews
La Casona del Patio
Santiago de Teide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Isolina Hotel Boutique - Adults Recommended
Macher, Lanzarote
Authenticity & Character
Location
Staff
Marco is a superstar
Cleanliness & Comfort
Barceló Tenerife
San Miguel de Abona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit through the Historic Streets of Santa Cruz
Guided Visit through the Historic Streets of Santa Cruz
Spain

Irma was a great guide, dynamic and knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Route to Adeje and Barranco del Infierno
Hiking Route to Adeje and Barranco del Infierno
Spain

Good hike. Unfortunately i was supposed to meet a guide which i never saw. I could still do the trek on my own and it was well appreciated I was reimbursed right away and i thought it was really professional

Quality of Experience
Guides, Drivers and Staff
never saw him
Lanzarote Cruise Day Trip to la Graciosa
Lanzarote Cruise Day Trip to la Graciosa
Lanzarote
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 28, 2025

Hi Alain! Thank you for your comments! We’re thrilled to know you enjoyed the Canary Islands, your experiences and accommodations, and especially Lanzarote - very unique and my favourite! Once again, we appreciate your feedback and the wonderful photos you shared! Sending you my best regards, Bea.

We just returned from a fabulous trip thru So...
Spain | Mar 9 - Mar 15, 2025

R
Richard L.
Sarasota, FL | Reviewed on Mar 18, 2025
We just returned from a fabulous trip thru Southern Spain planned by KimKim. Marta was our travel specialists and she did a wonderful job. Itinerary--Malaga-Granada-Ronda-Seville
Had tickets for the Picasso museum in Malaga, which is far better than the Picasso Museum in Barcelona. Tickets were wonderful as we walked right in past a very long line of people waiting who had not purchased pre-timed tickets. Stayed at the Only You Hotel. Hopping place with very lively bar.
Granada was... Read more

We just returned from a fabulous trip thru Southern Spain planned by KimKim. Marta was our travel specialists and she did a wonderful job.

Itinerary--Malaga-Granada-Ronda-Seville
Had tickets for the Picasso museum in Malaga, which is far better than the Picasso Museum in Barcelona. Tickets were wonderful as we walked right in past a very long line of people waiting who had not purchased pre-timed tickets. Stayed at the Only You Hotel. Hopping place with very lively bar.

Granada was our favority city. Very walkable. Stayed at AC Marriot Palace, centrally located by the University. Marta arranged a flamenco show in Sacremonte, which is not to be missed. Daytime tour of the Alhambra with our guide Marta was fantastic.

Travelled to Ronda via private car. Although countryside was beautiful, it rained most of the way.

Our hotel in Seville was amazing--the Palacio Villapanes, an SLH hotel. The bathroom was luxurious and my daughter appreciated the full soaking tub.
Took a walking tour of the Triano market with cooking class--made paella from scratch. That was also one of the highlights of our visit.

We never needed to use the emergency phone # as every single driver, transfer, guide, ticket etc were expertly arranged in advance by our agent. Hassle free vacation. Loved it.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Mar 18, 2025

Hi Richard, I am thrilled to hear your father-daughter adventure through Spain was a success! We strive to provide the best service and I am glad that everything went smoothly even with the rain some days. Hope we work on another adventure together soon 🙏🏼☺️ All my best, Marta

All guides were knowledgeable and enthus...
Spain | Mar 8 - Mar 15, 2025

M
Mitchell W.
Newark, NJ | Reviewed on Mar 17, 2025
All guides were knowledgeable and enthusiastic. The guide at the Alhambra was somewhat difficult to understand. There was a snafu in Cordoba- no guide met us. It took almost one hour for a guide to appear. None-the-less she was excellent.
All hotels had central locations. The hotel in Madrid was noisy. The hotel in Granada was charming and our favorite. The "boutique" hotel in Sevilla had very small rooms and dangerous bathrooms. In addition to a slippery shower floor (not safe...
Read more

All guides were knowledgeable and enthusiastic. The guide at the Alhambra was somewhat difficult to understand. There was a snafu in Cordoba- no guide met us. It took almost one hour for a guide to appear. None-the-less she was excellent.
All hotels had central locations. The hotel in Madrid was noisy. The hotel in Granada was charming and our favorite. The "boutique" hotel in Sevilla had very small rooms and dangerous bathrooms. In addition to a slippery shower floor (not safe for an older traveler) the shower faucets were difficult to use and very hot. The hotel is aware of this problem and tries to provide a tutorial when you check in. This hotel provided a champagne celebration which was appreciated.
All of the hotel breakfasts were excellent. All of the drivers were courteous and professional. Your support staff was helpful- especially when the EWR-LIS TAP Air flight misconnected and when the SEV-LIS-EWR flight was cancelled entirely. Based on this I have learned that TAP Air is an unreliable airline.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 28, 2025

Hi Mitchell, thank you so much for your comments and feedback! Definitely really helpful and we're already reviewing everything in detail :) It would have been great to know about the Córdoba situation at that specific moment, so we could have put up a faster solution, but thank you for sharing it now! Best regards, Bea.

Spain Trip
Spain | Feb 26 - Mar 11, 2025

L
Laura S.
Dallas, TX | Reviewed on Mar 12, 2025
I can't mention specific guides by names because they were only listed on the Trip Plans app which apparently deletes the trip after our return. That's unfortunate--I really found this app so helpful while we were traveling--very easy and clear organization, easy to locate tickets, maps to hotels, suggestions, etc. Marta did an amazing job of planning the trip taking into account our preferences! She was quick to respond, answered all of our questions, and provided good advice. The... Read more

I can't mention specific guides by names because they were only listed on the Trip Plans app which apparently deletes the trip after our return. That's unfortunate--I really found this app so helpful while we were traveling--very easy and clear organization, easy to locate tickets, maps to hotels, suggestions, etc.

Marta did an amazing job of planning the trip taking into account our preferences! She was quick to respond, answered all of our questions, and provided good advice. The hotels were all terrific and had wonderful locations. When one of our trains was cancelled, we were promptly notified and rebooked seamlessly--much appreciated!

The private guides that were arranged were all wonderful--prompt, knowledgeable, engaging, and passionate about their cities. The only one that was disappointing was the Seville tour which was supposed to be a small tour of 8 and was a tour group of 25. It also just covered the Cathedral and the Alcazar, not allowing for seeing much else of Seville.

One suggestion--it might be helpful in arranging tours to consider if participants are 65+. While we were waiting in a very long line at the Reina Sofia Museum with our tickets in hand, we learned that for people 65+, you could skip the line and get admitted for free!

Overall, the services provided by KimKim were terrific! Thank you so much!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Mar 13, 2025

Hi Laura, thank you for submitting your review! Happy to hear you liked the app and our work so far, I am sure Spain has been a pleasure to discover and you will have great memories from your adventures.
Regarding the Seville tour we will make sure to stop offering that option as they changed their group types without letting us know 🙏🏼

Father & Son Winter Spain Getaway!
Spain | Feb 21 - Feb 26, 2025

Cesar
Cesar A.
Ada, MI | Reviewed on Feb 28, 2025
First I want to thank Raquel for planning this wonderful trip, everything went as planned. It was beyond our expectation. Very organized, sites are fantastic, the best! The hotels are superb within walking distance to anywhere. We were also able to experience to dine at a Michelin restaurant which is one block from our hotel in Madrid. The guides were amazing, very friendly, knowledgeable. Amara in m Madrid for the tapas tour, Gaza very informative, and helpful, Rocio in Alhambra... Read more

First I want to thank Raquel for planning this wonderful trip, everything went as planned. It was beyond our expectation. Very organized, sites are fantastic, the best! The hotels are superb within walking distance to anywhere. We were also able to experience to dine at a Michelin restaurant which is one block from our hotel in Madrid. The guides were amazing, very friendly, knowledgeable. Amara in m Madrid for the tapas tour, Gaza very informative, and helpful, Rocio in Alhambra knowledgeable as well. And of course Ramon who took us to El Caminito del del Rey which I been dreaming of hiking! We rate this trip 10 out of 10. Really fantastic, we are very satisfied.

Hotel Review
NH Málaga
Málaga

Beautiful modern, close to everything we need to be.

Authenticity & Character
Modern
Location
Location
Staff
made us feel welcome! Very nice, helpful!
Cleanliness & Comfort
Everything
Activity Reviews
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

The food & drinks are all delicious very authentic

Quality of Experience
Food choice!
Food
I like them all!
Guides, Drivers and Staff
Amara is very informative and interacts well with us!
Transport
We took the metro from our hotel, easy and quick with some walking which is fine.
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Flamenco Show in an Andalusian Patio
Flamenco Show in an Andalusian Patio
Granada
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Experience of a lifetime! If you like hiking, this is unique.

Free Day to Explore Málaga
Free Day to Explore Málaga
Málaga

Nice to walk around the city. Lots to explore. Again food are excellent

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 28, 2025

Hola Cesar! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and Andrew had a great time in Spain and specially enjoyed the hike!! It has been super easy and a real pleasure working together creating this🥰 Hopefully we get in touch again for future adventures x All the best, Raquel

Saves me so much headache!
Spain | Feb 16 - Feb 23, 2025

V
V Y.
Boston, MA | Reviewed on Feb 26, 2025
Booking a trip via a travel agent is something new to us as we’ve been the type who like to book flights and hotels only and keep the day flexible.
Boy was I glad I gave kimkim a try mainly because:
- it’s a bit last minute and I didn’t have a lot of time to do research
- we have a teenager son and it’s getting to a point where a successful trip means letting him bring a friend along (which tend to be super hard to coordinate a multi-family trip), or involving more local guides and...
Read more

Booking a trip via a travel agent is something new to us as we’ve been the type who like to book flights and hotels only and keep the day flexible.
Boy was I glad I gave kimkim a try mainly because:
- it’s a bit last minute and I didn’t have a lot of time to do research
- we have a teenager son and it’s getting to a point where a successful trip means letting him bring a friend along (which tend to be super hard to coordinate a multi-family trip), or involving more local guides and planned activities so I can delegate shepherding him along to the tour guides
- I was also hoping he can practice the Spanish he learned in school in a safe space 1:1 with a local guide on private tours.

- Helena and team took care of all the hotel and train bookings saving me a lot of hassle entering passport info and lining up train and hotel logistics
- Helena was able to recommend activities based on our interests and timing of arrival, as well as lead time for heading to train stations and airport which was super helpful (googlemap timings doesn’t take into account for time for getting lost/not knowing exactly where to turn/going through security etc)

Helena went through iterations of planning and also identified a bug in the system with pricing (I got a little suspicious when updating the itinerary didn’t change the price) and got everything resolved in a timely fashion.

We are super happy with the cooking class (the food was some of the best we has while in Spain! And the guide to the market took a lot of stress out which stall to pick to get our shopping done!)

Our next favorite was our Seville tour, our guide was superb exposing us not only to history and architecture, but also fun facts and hidden gems. She’s also a great listener and made helpful recommendations from dining to shopping.

I am so glad Helena recommended the Segovia tour (such a dreamy historical town!) and our tour guides was very knowledgeable.

Our Madrid local guide was awesome trying to speak a little Spanish slowly with my son, and gave us recommendations which areas he wouldn’t recommend for tourists and where to eat if we want the local experience.

It was also helpful the espiritu local agents checked in with us during the trip and was super responsive when we had questions, even on a Saturday!

Highly recommend if you want to pamper yourself saving time on research/comparing tour options and pricing, yet still want a tailored experience (instead of big group bus tours where you are just rushed along).

Hotel Review
7 Islas Hotel
Madrid

Location was perfect in a trendy area, yet still close to a lot of the tourist activities as well as museums and Retiro park. Staff was courteous and helpful, and breakfast variety was great. I took off one star mainly because of: 1) the hotel should really invest in renovating the bathrooms to include ventilation- otherwise the steam and smell is just permanently trapped which wasn’t pleasant 2) if you are staying on a Fri or Sat night the noise from nearby bars at night can be quite loud.

Authenticity & Character
Location
Close to everything and a few mins walk to Gran Via metro that lands us in chamartin or Atocha station for day trips without needing to connect to a different line.
Staff
Cleanliness & Comfort
Issue without bathroom vent per overall comment
Activity Review
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Going around the Triana market for specialty stores and products was awesome! Very fun to learn about local foods and spices. Instructions for cooking class was clear and great pacing. Chef also kept things entertaining and very informative. And the best spinach with chickpeas dish and chicken paella I have tastes!

Quality of Experience
Food
Loved the chicken Paella and spinach chickpeas!
Guides, Drivers and Staff
Local specialist: Helena Fernández

Southern Spain (Andalusia)
Spain | Feb 7 - Feb 17, 2025

Mike
Mike M.
Canada | Reviewed on Feb 24, 2025
Marta prepared a southern Spain (Andalusia) trip for us. She covered everything except airlift--private guided tours, Food tours, transport and hotels. Our expectations were exceeded, particularly with the choice of hotels that they made. I was specific in the type of atmosphere and location that I wanted to stay in each city, and each hotel was better than the other. The Trip Planner app made staying aware of each days' activities VERY easy. In the past KimKim would just put it in an... Read more

Marta prepared a southern Spain (Andalusia) trip for us. She covered everything except airlift--private guided tours, Food tours, transport and hotels. Our expectations were exceeded, particularly with the choice of hotels that they made. I was specific in the type of atmosphere and location that I wanted to stay in each city, and each hotel was better than the other.

The Trip Planner app made staying aware of each days' activities VERY easy. In the past KimKim would just put it in an email. The App makes it available anywhere. PLUS there's an interactive chat feature which allows me to communicate with the agent--this alone made us always feel connected.

There were really no hiccups and I'd recommend using KimKim as I've done several times in the past. They really are local experts and saves you the hassle of fooling around with multiple website and blogs. Recommended.

Hotel Reviews
Only YOU Hotel Malaga
Málaga

Amazing location directly across the street from the Old Town, and next to a large urban park and the marina. Very safe neighborhood. The staff is AMAZING. They were friendly, very attentive, and accommodating. The hotel has great amenities, a phenomenal breakfast (included), and the lobby even has 24hr snacks like drinks, fruit and candy to tide you over. The rooms were spacious, quiet, and cleaned every day. This truly is a great chain of boutique-style accomodations. There is a coin-laundry right behind the hotel, by the way. Recommended.

Authenticity & Character
Charm and elegance of the rooms. Modern amenities throughout.
Location
Right in the old town, and next to a large peaceful urban walking park, the marina, and cafes and restos. Public transport is also right there. And a coin laundry behind the hotel if you need that.
Staff
Friendly, down to earth, understanding.
Cleanliness & Comfort
Hotel Palacio de Villapanés
Sevilla

If I could give it six stars I would. The hotel was an old castle or something in the olden days, but it's thoroughly modernized. The rooms we got upgraded to a suite--holy smokes. Unbelievable with living room, bedroom, and large bathroom. This hotel give luxury a new meaning. Breakfast was excellent every morning as well...I mean, it wasn't even a buffet. It's a la carte but you get incredible selection. It's included in our package. Staff was SUPER friendly. Rooftop pool and lounge, with nice views of Seville. Located about 20 min walk to the center of the old town. Lots of charm, character. HIGHLY recommended.

Authenticity & Character
Older legacy building thoroughly modernized, with beautiful decoration and feel.
Location
In the old town, but still about 20 min walk to the center.
Staff
Front desk and porter were always helpful.
Cleanliness & Comfort
Cleaned rooms every day. The entire hotel was spotless. Felt very comfortable.
Hotel Hospes Palacio del Bailío
Córdoba

A modern, boutique hotel built on top of old Roman ruins that you can see beneath you in the dining room. Great, incredible breakfast. All the amenities in the rooms. Location in the old town--about 10 minute walk to the center. Quiet area, but safe. Room was spacious, cleaned everyday. No air conditioning that I can remember--we just had to open the window and it was cool enough. Beds were very comfortable, plenty of pillows as well. Highly recommended.

Authenticity & Character
I mean--it used to be Roman ruins! How much more authentic do you want!
Location
Nothing really...it's a quiet area of the old town.
Staff
Friendly, accomodating.
Cleanliness & Comfort
Parador De Cadiz
Cádiz

A modern hotel right on the waterfront, with incredible views, large rooms and wonderful staff. All the amenities you could want in the room. We didn't eat there, since the town is right across the street. Bed was large, comfortable and lots of pillows. They also have a large patio on the top floor with great views. The hotel overlooks a large urban park as well. Great breakfast as well, hot and cold foods. This hotel was luxe--but it didn't feel snobby at all. The Minister of the Interior was using it for a few days to hold a big important conference--that's how luxe this place is. Recommended!!

Authenticity & Character
Very modern and updated. Clean, spacious, well lit.
Location
Right on the water, next to an urban park as well. Close to the old town.
Staff
The front desk and the porter were exceptional.
Cleanliness & Comfort
The rooms were cleaned daily, and the lobby and ground meticulous.
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Málaga

Meeting great other travelers, with the guide Andrea who was so friendly and knowledgeable. You don't really have to walk far to enjoy the SIX different locales we went to savour local tapas and drink. You really do learn about Andalusian cuisine!

Quality of Experience
Food
Discovering Sherry was neat!
Guides, Drivers and Staff
Transport
We walked.
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Spain

A great tour of Malaga, at a leisurely pace. You get to see all the highlights of the old Towne. The guide really knew her history. Spoke English very well.

Quality of Experience
Guides, Drivers and Staff
Transport
No transport--they met at the hotel and we walked.
Private Walking Tour: Mosque & Jewish Quarter
Private Walking Tour: Mosque & Jewish Quarter
Córdoba

Great guide. Lots of good history knowledge. Guide didn't really focus as in-depth on the Jewish history as I had hoped, but maybe that's just my expectations. The areas we did visit were incredibly. I'd recommend this trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Feb 25, 2025

Hi Mike, thank you for taking the time to submit this thorough review! It has been a pleasure to organize this trip for you and I hope we work together on another adventure through Spain, Portugal, Morocco or Italy soon ☺️ We are thrilled you enjoyed the app to stay on top of the trip and wish you all the best in your travel endeavors! Best, Marta

My trip to Spain was amazing any questions I...
Spain | Feb 14 - Feb 22, 2025

Jill
Jill L.
San Jose, CA | Reviewed on Feb 24, 2025

My trip to Spain was amazing any questions I had were always answered right away! All my hotels were in perfect locations to see sites. All my tour guides were very knowledgeable and kept it fun as well. It was a seem less process so I could sit back and enjoy the Beauty and history of Spain. I will definitely use kimkim when planning future trips.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Feb 26, 2025

Jill, it was such a pleasure working with you on your trip to Spain! I'm so happy to read you enjoyed your time at your hotels and with your guides; this feedback does not go unnoticed. I know your guides enjoy sharing their knowledge and love for Spain with our kimkim travelers 😊 I look forward to seeing you at kimkim again in the future!
Coraima

Spain courtesy Coraima
Spain | Feb 4 - Feb 8, 2025

B
Bharathi V.
Singapore | Reviewed on Feb 21, 2025

It was our first time to use Kimkim. Coraima was the perfect planner. She understood what experience we were looking for and iterated with us. All the logistics were beautifully handled

Thank you coraima

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Feb 24, 2025

Bharathi, thank you so much for your kind words! This was such a special trip 😊 I'm so happy to read that you and Shiv enjoyed using kimkim for the first time and that your visit was everything you were looking for. I hope you're looking forward to visiting again in the future!
Coraima

Racist guides and poor transportation
Spain | Aug 19 - Sep 1, 2024

J
James D.
Newark, NJ | Reviewed on Feb 19, 2025
The good
The hotels were top notch (although having an add on breakfast on the day we had a 6 am train seems like poor planning)
Las Alpujarras Village tour was fantastic. The guide realized early in that shopping and lunch were not really of interest and changed things up to include a hike. One of the highlights.
Kayaking in Costa Brava was fantastic and the other high point
Our kimkim trip planner worked with us and did a great job hearing what we wanted and booking the things we wanted...
Read more

The good
The hotels were top notch (although having an add on breakfast on the day we had a 6 am train seems like poor planning)
Las Alpujarras Village tour was fantastic. The guide realized early in that shopping and lunch were not really of interest and changed things up to include a hike. One of the highlights.
Kayaking in Costa Brava was fantastic and the other high point
Our kimkim trip planner worked with us and did a great job hearing what we wanted and booking the things we wanted to do. Kimkim is not responsible for the poor service we received from some of the guides

The really really bad
Rides -
our train driver in barcelona was in the wrong place and we spent over an hour trying to find him
Our driver to the train in Granada never showed up. He eventually called 30 minutes late to say he was on his way but by then we paid for a taxi and barely caught our train

Wine tasting in Granada
The guide went into a monologue about how wonderful it was that the jews and Muslims were chased out of the country by the great queen Isabelle. While there is historical accuracy (ham was adopted as a national dish in part to drive out certain cultures) having the guide extoll the virtues of racism, and explain to us that we were wrong in being appalled because it was wonderful to have certain cultures driven out l those cultures were removed from the country came across as racist, offensive, and disgusting.
The bar tender also made a big deal about one member of the group who only wanted to taste the wine, telling her she has to drink, insulting her, and not allowing anybody else to try the next one until her glass was empty.

The rest of it was okay but the wine tasting was offensive on many levels and overshadowed much of the trip.

Hotel Review
Hotel NH Collection Granada Victoria
Granada

Gorgeous room. Breakfast was amazing

Authenticity & Character
Location
Walking distance to everything
Staff
Suggestions on where to eat, what to see. Help with taxis when our ride service did not show up
Cleanliness & Comfort
Activity Review
Authentic Las Alpujarras Villages Day Trip
Authentic Las Alpujarras Villages Day Trip
Granada

The guide had a set itinerary based on what most groups want (shopping and lunch) but switched it on the fly to include hiking down to a waterfall when we showed no interest in the quaint shops.

Quality of Experience
8
Transport
Good company on the drive, pointed out landmarks and helped me practice spanish
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Feb 24, 2025
James, thank you so much for sharing your thoughtful feedback about your trip to Spain. I would like to begin by thanking you for your kind words regarding your experience working with me throughout the planning process. My priority is to ensure you feel heard as we collaborate on crafting your ideal vacation, and I'm happy to read I met that.
That being said, I'm so sorry to hear about the transfers and the wine-tasting activity in Granada. The remarks made by the guide and the behavior of...
Read more

James, thank you so much for sharing your thoughtful feedback about your trip to Spain. I would like to begin by thanking you for your kind words regarding your experience working with me throughout the planning process. My priority is to ensure you feel heard as we collaborate on crafting your ideal vacation, and I'm happy to read I met that.
That being said, I'm so sorry to hear about the transfers and the wine-tasting activity in Granada. The remarks made by the guide and the behavior of the bartender are completely unacceptable. We hold our partners to high standards of professionalism and cultural sensitivity, and this falls far short of what we expect. My team has removed this activity from our offerings to ensure future travelers don't have a similar experience.
Thank you again for trusting my team, and I hope your family is able to enjoy the positive moments as memories from your visit.
Coraima

Helena and the Kimkim team helped us plan a t...
Spain | Dec 14 - Dec 21, 2024

S
Spencer S.
Chicago, IL | Reviewed on Feb 17, 2025
Helena and the Kimkim team helped us plan a trip to Barcelona and the Pyrenees! It was spectacular! They were friendly and helpful and there to support us every step of the way as needed. I would definitely recommend them to anyone planning a trip to Spain. Read more

Helena and the Kimkim team helped us plan a trip to Barcelona and the Pyrenees! It was spectacular! They were friendly and helpful and there to support us every step of the way as needed. I would definitely recommend them to anyone planning a trip to Spain.

Activity Reviews
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Montserrat and Hiking
Visit Montserrat and Hiking
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández

When you're tired of scrolling booking sites...
Spain | Dec 31 - Jan 8, 2025

Jann
Jann E.
Seattle, WA | Reviewed on Feb 06, 2025

We used KimKim to manage one week of a longer trip during which we wanted to visit four cities in eight days and take in a number of popular monuments using local tour guides. While anyone can take care of their own bookings online, we considered it worth the extra cost to turn over the arrangements for four destinations in Spain while we focused on booking the rest of our trip. KimKim steered us to unique hotels (that we might not have stumbled across) within walking distance of attractions and informative tour guides. The communication before and during our trip was superlative.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Feb 10, 2025

Jann, thank you so much for trusting kimkim to help plan the arrangements for your time in Spain! I really enjoyed working with you and Jim throughout the planning process, and was happy to read your stellar feedback on our hotel partners. Location can make all the difference when choosing accommodations! I also appreciate your kind words regarding our seamless communication, as this is one of my priorities when working with travelers. I hope you're able to visit Spain again in the future!
Coraima

So Grateful and Highly Recommend
Spain | Dec 26 - Jan 4, 2025

Barbara
Barbara M.
Batavia, IL | Reviewed on Jan 28, 2025
Well over a year of planning with Dalia enabled us to experience a once-in-a-lifetime, fabulous, unforgettable family adventure to celebrate our 50th wedding anniversary. Traveling with a group of 14, including children ranging in age from 2 to 14, who have a variety of past travel experiences (and opinions) was challenging, but met more than satisfactorily in every way. Details were anticipated and planned, and Dalia was always available and responsive to handle any changes or special... Read more

Well over a year of planning with Dalia enabled us to experience a once-in-a-lifetime, fabulous, unforgettable family adventure to celebrate our 50th wedding anniversary. Traveling with a group of 14, including children ranging in age from 2 to 14, who have a variety of past travel experiences (and opinions) was challenging, but met more than satisfactorily in every way. Details were anticipated and planned, and Dalia was always available and responsive to handle any changes or special requests. Our personalized itinerary to fully explore Andalucia included windmills, great food (a cooking class which was a highlight for all), castles and palaces, fishing (a must for this family and another highlight), interesting museums (music and art!), a National Park, wading in the Mediterranean, and a fun New Year's Eve. The local guides were knowledgeable, interesting, and engaged well with the kids. Grandma and Grandpa were very pleased, and we are certain all our children and grandchildren were not disappointed after all the anticipation!

Activity Reviews
Market tour & Sevilla group cooking class
Market tour & Sevilla group cooking class
Seville

This was a highlight for our multigenerational group.

Fishing boat trip
Fishing boat trip
Málaga

Oscar was a great Captain and this excursion was a highlight for our multigeneration group.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jan 30, 2025

Thank you so much for sharing your wonderful experience! It was truly a pleasure helping you plan such a meaningful trip to celebrate your 50th wedding anniversary. I’m delighted that your family, from the little ones to the grandparents, enjoyed the adventure. From the cooking class in Seville to the fishing trip with Captain Oscar, it sounds like you all created unforgettable memories. Thank you for trusting me with such a special celebration — wishing you and your family many more joyful journeys ahead!

Lisa Birthday Spain Trip
Spain | Jan 10 - Jan 19, 2025

Dennis
Dennis L.
Chicago, IL | Reviewed on Jan 20, 2025

The guides were great, the cities visited were beautiful and fun. The weather was a little chilly but not so much as to hinder my family's good time.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jan 20, 2025

Hi Dennis, Thank you so much for your kind feedback! I am thrilled to hear that you had a wonderful time and enjoyed the company of our guides and the charm of the cities you visited. We hope to welcome you back on another adventure soon—perhaps one with warmer weather! 😊 Warm regards, Marina

Anita planned us an excellent trip in Spain. ...
Spain | Dec 22 - Dec 31, 2024

K
Kate G.
Seattle, WA | Reviewed on Jan 17, 2025

Anita planned us an excellent trip in Spain. She saved us hours of planning time and eased the stress of travel days with thoughtful instructions. We particularly liked the H10 hotel in Seville, and had fabulous tour guides in all of the cities we visited. Barcelona was our favorite, and Anna, our guide to Sagrada Familia was a particular treat.

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jan 17, 2025

Hello Kate & Family! 😊
Thanks so much for taking the time to share the highlights of your trip and for your kind words! I am glad to know that you've enjoyed your time in Spain 🥰It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures through Italy, Spain, Portugal or Morocco! All the best, Anita

12 Magical Days in España
Spain | Jan 4 - Jan 15, 2025

Lynda
Lynda L.
Minneapolis, MN | Reviewed on Jan 16, 2025
Bea was amazing. She came up with several itineraries- adding/subtracting excursions based on my feedback. She had too pivot on one accommodation because it wasn’t available at time of booking and gave clear information. The services were spot on! All transfers very smooth and we can’t say enough about our driver Alberto who transferred us to Granada and was also our driver to Ronda and El Torcal park. Our excursion to El Torcal was prohibitive due to dense fog- that was a disappointment but... Read more

Bea was amazing. She came up with several itineraries- adding/subtracting excursions based on my feedback. She had too pivot on one accommodation because it wasn’t available at time of booking and gave clear information. The services were spot on! All transfers very smooth and we can’t say enough about our driver Alberto who transferred us to Granada and was also our driver to Ronda and El Torcal park. Our excursion to El Torcal was prohibitive due to dense fog- that was a disappointment but Alberto was such a good driver he still brought us to the top and 2 of our family braved the weather for a short hike. Our guide at the Ahlhambra was also Alberto and he was so knowledgeable and engaging. All our drivers were friendly, prompt and communicated status and directions well. Our street tapas tour in Madrid was a highlight- our guide and the group became fast friends quickly. The entire Espíritu team was tremendous including a beautiful table of snacks at our last destination. That was a great final touch and a credit to their personal commitment. We will use KimKim again and refer anyone to Bea- she really created the most memorable trip.

Hotel Reviews
Melia Barajas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Intelier Casa de Indias Sevilla
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Villa de la Reina
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Highlight of Madrid- our guide was engaging and fun - the choice varied and all the people in the restaurants were friendly

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

We had to change the date and time of the tour and the support person at KimKim was right on it and made it happen. Our guide Alberto was thorough

Quality of Experience
Guides, Drivers and Staff
Ronda Wine Experience
Ronda Wine Experience
Spain

Because it was winter there was no one at the winery which made it special. Our guide was so knowledgeable and gave a good history of the area. Wines were superb!

Quality of Experience
Guides, Drivers and Staff
Transport
Alberto is the best!
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada
Quality of Experience
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jan 29, 2025

Hi Lynda! Thank you so much for your kind words! :) I’m so happy to hear that your family trip was smooth and memorable. It’s wonderful that you had such great experiences with your guides and drivers, our team truly goes above and beyond to put up the best! Thank you so much again for traveling with us! Best regards, Bea.

Wonderful family trip to Andalucia and Morroco!
Spain | Dec 26 - Jan 3, 2025

Christian
Christian L.
Atlanta, GA | Reviewed on Jan 11, 2025
Thank you, Helena (and KimKim), for building an amazing family trip to Andalucia and Morocco! Here are some of the highlights: Spain
1. The Alhambra! Susanna was a very knowledgeable guide. Later that day, Nacho gave a great walking tour of the Albaycin neighborhood, and we had an excellent meal at Carmen Mirador de Aixa - great food and views of the Alhambra :)
2. Hiking in Las Alpujarras! Jaime was one of our favorite guides. The scenery was beautiful, and we loved the small...
Read more

Thank you, Helena (and KimKim), for building an amazing family trip to Andalucia and Morocco! Here are some of the highlights:

Spain
1. The Alhambra! Susanna was a very knowledgeable guide. Later that day, Nacho gave a great walking tour of the Albaycin neighborhood, and we had an excellent meal at Carmen Mirador de Aixa - great food and views of the Alhambra :)
2. Hiking in Las Alpujarras! Jaime was one of our favorite guides. The scenery was beautiful, and we loved the small mountain towns (Capileira, Bubion, Pampaneira).
3. Malaga. Fany was our favorite guide of the trip - we learned a lot and she helped our daughter with her Spanish, too! Plus, Malaga is a beautiful city. We especially liked the fortress, cathedral, and Roman theater.

Morocco
4. Yousef was a wonderful guide and host throughout our time in Morocco. He arranged every detail for us and we were worry-free throughout our stay.
5. Hamid taught us so much when he guided us through the medina on our first day in Marrakech.
6. We loved getting outside the city. Driving through the Atlas Mountains kept us on the edge of our seats! And riding camels in Agafay was a highlight for all of us. The sunrise hot air balloon ride was a first for all of us - cold, but really fun.
7. Essaouira was our favorite town in Morocco. It's a beautiful, clean, beach town - the fortress and old city were so fun to stroll. Rashida was a wonderful guide - she taught us so much, and adjusted her pace to match what we wanted.
8. Back in Marrakech, we loved our stay at Riad Anya. The entire staff was so welcoming and kind and helpful, in spite of late arrivals and/or early departures, and changing plans. They accommodated us wonderfully throughout. A huge thank you to that staff!

Thanks,
The Lockwood Family

Hotel Reviews
Barcelo Carmen Granada
Granada

Great location! The breakfast was really good, and the staff was helpful. Only complaint is that we consistently had issues with our hotel room key cards - but the staff helped each time.

Location
Palais Sebban
Marrakech

Great location inside the medina and beautiful interior of the riad.

The White Camel Lodge
Agafay, Marrakech

We only had one night here - for New Years Eve! It's a beautiful (though difficult to access) location and the amenities and staff were very friendly.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jan 13, 2025

Hi Lockwood Family,

Thank you so much for your wonderful review! 😊

It makes me so happy to hear that you had such a fantastic time in both Andalucía and Morocco, specially visiting the Alhambra, hiking in Las Alpujarras, and the beautiful experiences in Morocco, and with our great guides. 🤩
I will be sure to pass along your kind words to Susanna, Jaime, and Yousef and Riad Anya staff!

It was a pleasure to help you plan this amazing adventure.

Wishing you many more unforgettable travels ahead! 🌍

Warmest regards,
Helena

Why travelers love kimkim

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