Planning our dream trip!
Germany | Jul 9 - Jul 18, 2024

Heather
Heather K.
Los Angeles, CA | Reviewed on Jul 25, 2024

Mathilde was dedicated to making sure we crafted the very best itinerary for our family trip and worked many hours with us, enduring numerous changes to make that happen. Besides that, she was so fun to speak with over our Zooms and chats! Despite language differences we felt understood and like Mathilde really cared about the quality of our time and experience in Germany. Once we arrived she checked in and made sure we had everything we needed...
In Berlin we stayed at a boutique hotel with the best breakfast and cappuccinos! We were all in heaven, and our guide Ronan was exceptional as he took us around the area near our hotel to experience Cold War memorials, including the site of the church of reconciliation and remnants of the Berlin Wall. In fact, all our guides were amazing, including Carlotta in Bavaria as we experienced Dachau and the labor/death camp, while staying in Munich. Outside of finding our grandmother's childhood apartment in Frankfurt, we really loved touring Neuschwanstein castle in Bavaria with Mark, and touring the towns of Nuremberg and Bamberg, and the wonderful wine tour at the end in the Rhine Valley with Carl. It was a trip of a life-time and a precious discovery of our family roots! Thank you to Mathilde and everyone at KimKim. We will highly recommend your services to our friends and family!

Hotel Reviews
Hotel Victoria
Nürnberg

I felt like royalty while staying at the Hotel Victoria! Not only are the rooms pleasant with modern amenities and soothing wood paneling, but you also have the benefit of staying in a historic building with an amazing view of the old town tower right outside our room and a view of the old town platz. Breakfast was exceptional with high quality ingredients and presentation, along with exceptional coffee!

Authenticity & Character
It has a historical feel on the outside and inside with modern amenities
Location
Right by the entrance to the old town!
Staff
Pleasant and very accommodating
Cleanliness & Comfort
Felt good to walk around in and sleep on the beds, very clean and welcoming!
Classik Hotel Alexander Plaza - Berlin Mitte
Berlin

Amazing hotel near Alexander Platz; central location, welcoming, clean, stylish with amazing breakfast! Our only complaint was how hot, humid and stale the rooms were--no air movement and they ran out of fans for guestrooms, so it was unpleasant to stay in your room and hard to sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great except for how hot and humid the rooms were
NH Collection München Bavaria
Munich

Great hotel with stylish and comfortable rooms and pleasant staff!

Authenticity & Character
Location
Close to the train station
Staff
Cleanliness & Comfort
Adina Apartment Hotel Frankfurt Neue Oper
Frankfurt am Main

Lovely 2 bedroom apartment

Authenticity & Character
Location
It was a long walk from the train station and the area felt a little unsafe...would have preferred something different
Staff
Very accommodating staff
Cleanliness & Comfort
Activity Reviews
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

The best it could be! Great bus ride, gorgeous country and fun and informative guide who was easy to understand.

Quality of Experience
Guides, Drivers and Staff
Transport
East Berlin: City of Shadows (Private Guided/Small Group Tour)
East Berlin: City of Shadows (Private Guided/Small Group Tour)
Berlin

Ronan was a top-notch tour guide who made history come alive and was interesting to speak with and made everyone very comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Munich Walking Tour of the Old Town
Munich Walking Tour of the Old Town
Munich

Very good tour that gave us a wonderful overview of Munich. Our only tiny complaint is that our guide was a bit difficult to hear amid all the noise of the city and crowds and size of our group. He really needed a headset with a microphone.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Very hard but necessary tour in the area. Despite the heaviness of the nature of this tour, Carlotta our guide made it fascinating and she was such a delight to spend the afternoon with!

Quality of Experience
Guides, Drivers and Staff
Transport
Carlotta even made sure we got off in the right spot after the tour ended...very conscientious.
Grape Escape to the Rhine Valley
Grape Escape to the Rhine Valley
Frankfurt

The uniqueness of this tour and the private atmosphere was incredible. Carl's knowledge and intimacy with the wine regions made this trip so special and we felt treated to experiences and encounters we would not have enjoyed if this had been more conventional or in a large group. 10/10!!

Quality of Experience
Guides, Drivers and Staff
Carl knows his stuff and the wine was incredible!
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 26, 2024

Guten Tag Heather,
Thank you so much for your kind words and the amazing review you wrote, we're so glad you had such a special trip with your mother and your sisters.
I'm so happy you enjoyed Neuschwanstein Castle, Rhine Valley wine tour and more! You could really see the highlights of Germany with a few off-the-beaten-path authentic experiences :)
I wish the four of you all the best!
Mathilde