5 cities /3 countries /2 continents /14 days
Portugal | Jul 13 - Jul 24, 2024

Cherylanne
Cherylanne S.
Chicago, IL | Reviewed on Aug 01, 2024

Our trip to Spain, Portugal and Morocco was exceptionally well planned and executed thanks to Rita and the KimKim team. We were blown away by the level of support she provided both before and during the trip. She created a really amazing itinerary and then patiently made changes and improvements to it a number of times before we locked on a plan and booked the trip! She really listened to our requests and suggestions and went the extra mile for us to fit in the things that mattered most. The local guides she connected us with were so great and the drivers made us feel safe and supported on the ground. Every single details was attended to with care and we loved having the app and chat access to Rita throughout our travels. Cannot recommend highly enough!

Hotel Reviews
Eric Vökel Boutique Apartments - Madrid Suites
Madrid

Spacious accommodations and good location - be aware there are no amenities onsite since it's an apartment vs hotel.

Authenticity & Character
Location
Staff
The front desk went the extra mile to help us arrange airport transportation.
Cleanliness & Comfort
PortoBay Hotel Teatro
Porto

Beautiful hotel in a terrific location! Great front desk staff and concierge. The hotel breakfast is just LOVELY. Nice extra touches in the rooms - our suite even had an incredible balcony with lounge chairs! The fitness center is a partner property a 5 minute walk away and was very minimal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Lisboa Vintage
Lisboa

The location just off Avenida da Liberdade is great. Rooms were nice but not exceptional. Instant coffee in the rooms was disappointing but the hotel breakfast more than makes up for it! The elevators are small and slow - good chance to take the stairs and get some extra steps :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmar Spa & Beach Resort
Lagos

This is more of a condo-style hotel with plenty of space including a living room, dining table, kitchen, washing machine and drying rack. One of our rooms had a lovely view of the pool and the other had walkout access directly to the pool. It was an easy walk to the public beach. The onsite restaurant had a great breakfast buffet and the hotel fitness center was well equipped. We were a bit removed from other activities at this location so be prepared to drive or call an Uber.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Le Pèlerin
Marrakech

We absolutely loved the design and decor of this riad and the staff was so attentive! The traditional breakfast was delicious and our every need was attended to. We were grateful that they met us at the street and helped get our baggage to the property since it was not accessible by car. During a trip that took us to three countries and 5 cities this was our favorite hotel experience of all.

Authenticity & Character
Instagram-ready!
Location
Really central - just be aware you need help getting luggage as a car cannot get you all the way to the door.
Staff
We adored Mustapha who was the consummate host!
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

We loved our guide and getting to share this experience with another family - the places we visited were good but I wouldn't say great in terms of the tapas served.

Quality of Experience
Food
the specific restaurants visited - the food was ok but not great
Guides, Drivers and Staff
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal

The kayaking experience was exceptional! We enjoyed paddling through scenic waters, which offered both adventure and tranquility. This activity provided a perfect blend of excitement and relaxation, making it a highlight of the trip.

Fado Dinner Experience
Fado Dinner Experience
Lisbon

The Fado experience in Lisbon was a bit of a letdown for me. While the food was fine, the overall atmosphere felt overly touristy and lacked the authenticity I had hoped for.

Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

The tuk tuk tour was amazing! We enjoyed hopping on and off our tuk tuk through the city's streets. This activity offered a unique and enjoyable way to explore the city, making it a memorable part of our trip.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Aug 06, 2024

Dear Cherylanne, thank you so so much for this wonderful review and kind words! Ill forward your feedback to our guides, drivers and hotel staff, as they will be so happy to hear that they have contributed to a wonderful adventure. It has been a real pleasure for me to be a small part of your family trip through three countries and I hope we will keep in touch for your future trips to Europe! All my best, Rita🥰🥰