Working with KimKim and Serendipity Adventures made for a Wonderful Trip with my Family
Costa Rica | Jul 5 - Jul 13, 2023

T
Tabatha S.
Boise, ID | Reviewed on Jul 17, 2023

I went into this without any knowledge of KimKim or using a service to plan our trip to Costa Rica. I'm more excited to use it again now that I understand the process and what to expect. We were routed to Serendipity Adventures to plan our trip and Bryan Leon was the organizer for the trip. He was very patient with me as I wasn't sure what our family wanted to do. He offered many suggestions, even events I hadn't considered that ended up being some of our favorite parts of the trip. First of all, all of our transportation was either on time or early. They were all very knowledgeable and friendly. There was not one hiccup in our itinerary. It all went smoothly and if anything needed to be amended, they made sure it was taken care of.

The Guided hikes, zip line adventure, waterfall and cultural experiences were fantastic. We visited a farm owned by the granddaughter of the original owner. Her and her husband were so gracious. They showed us around their farm, our teenage kids participated by pulling Yuka to make chips, mango for our salad, they milled sugar cane for juice and we picked a pineapple that we took back to our hotel. We ate a wonderfully home cooked meal, listened to Eli play and sing, we sang and danced with them and it felt like we were spending time with family. Our kids spoke Spanish and that was very helpful and made the experience that much better.

Our surfing lessons by Glen were fantastic. We felt very well taken care of by him and his staff. We even went back later in the week and really enjoyed our time on the beach. I highly recommend working with Bryan and the others from Serendipity to plan an educational, adventurous and well organized trip in Costa Rica. We felt safe and the locals really love and care about their beautiful country.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

The staff was so friendly and so helpful. The room was clean and very comfortable. The best part was the breakfast. It was THE best included breakfast I've ever had at a hotel or resort before. It had everything you could think of and it was fresh and they took a lot of pride in the presentation and service. It was impressive. We also loved the spa services. We had a perfect view of the volcano.

Authenticity & Character
Location
It's a little further from LaFortuna, but never a problem.
Staff
The staff was so helpful and friendly. I would talk with the staff about some of the adventures we went on and if they weren't aware of it, they wanted to know how it went later. They were polite and kind.
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

It was at the top of a hill and we needed to walk up many steps and hills. Not an issue for us, we liked it, but for others that have an issue ask for a room in the main hotel area. The view from the hotel was spectacular. The breakfast wasn't our favorite, but it was fine as they provided a number of options. The staff was very accommodating and friendly. We loved that the hotel itself had a lot of wildlife. We saw a sloth, two macaws, toucans, spider monkeys and a white-faced monkey right there at the hotel. That was exciting.

Activity Reviews
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna

The guide for our hike was so knowledgeable and really eager to point out and tell us about the jungle and the animals. You could tell he loved what he was doing. The zip line was so much fun. Well worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Experience
Cultural Experience
Arenal/La Fortuna

We cannot say enough about our time at the Farm. Eli and Esteban were so wonderful. They both, along with their friend who helped cook the meal and the dancers that performed, made the experience unforgettable. It really helped that our two teenage kids could speak Spanish. It allowed them to practice and to communicate with Esteban in a way that my husband and I could not. It's always fun to see wildlife, zipline, hike, and be adventurous, yet, taking the time to learn and experience the culture of Costa Rica from the food, the land, the music, the dancing, the singing to just being with a Costa Rican family and connecting was so magical. We loved every minute of it.

Quality of Experience
Food
The food was cooked by Eli and her friend and it was made on an outdoor grill box. The food came from their farm and it was all so delicious. We loved that my son pulled a Yuka plant from the ground and she used it to make chips for the homemade guacamole. They accommodated for the two vegetarians in our family and everything was so yummy. Best meal of our trip.
Guides, Drivers and Staff
Esteban picked us up from our hotel and took us home. He stopped to buy fruit along the road that we had never seen before, he even cleaned a bathroom before we used it. He went above and beyond to make us comfortable.
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Our guide Mariano was a pro from start to finish. He was our personal guide for many hours that day and ended with a nice lunch at a really great restaurant in La Fortuna. He was very knowledgeable and taught us about the fauna and flora in the park. We walked about 2 1/2 miles while he explained all that we were seeing and hearing. After a very hot and humid hike, we went to the waterfall. It was so beautiful and so refreshing. We LOVED it. Mariano was patient, he helped connect us with others to book additional adventures, he was a terrific guide.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 18, 2023
Hello Tabatha, Thank you for sharing your wonderful experience! We are absolutely delighted that your trip to Costa Rica surpassed all expectations. Our commitment to providing seamless and enjoyable travel experiences fills us with pride, and we're thrilled to know that everything, from transportation to guided hikes, zip line adventure, waterfall visits, and cultural experiences, went smoothly. The authentic interactions with the locals, like visiting the farm owned by the granddaughter... Read more

Hello Tabatha,

Thank you for sharing your wonderful experience! We are absolutely delighted that your trip to Costa Rica surpassed all expectations. Our commitment to providing seamless and enjoyable travel experiences fills us with pride, and we're thrilled to know that everything, from transportation to guided hikes, zip line adventure, waterfall visits, and cultural experiences, went smoothly.

The authentic interactions with the locals, like visiting the farm owned by the granddaughter of the original owner and savoring a home-cooked meal while immersing yourself in their culture, added an extra touch of magic to your journey.

We're so pleased to hear that you had an amazing time during the surfing lessons with Glen and his staff, and that you felt well taken care of.

Thank you for highly recommending Serendipity Adventures as the go-to for planning educational, adventurous, and well-organized trips in Costa Rica. We can't wait to assist you in creating more unforgettable memories during your future travels.

Wishing you safe travels, and we hope to see you again soon! 😊
Bryan