Impossible without Hien
Vietnam | Jan 2 - Jan 29, 2025

Robert
Robert F.
Los Angeles, CA | Reviewed on Jan 31, 2025

Hien is the ultimate agent. She constantly was aware of our travel and continued to assist us in prompt fashion whether it was changing transportation, getting seat assignments, processing refunds, and ensuring we were happy with the choices of hotels and tours.
At each airport within SE Asia we were greeted and helped through customs, assisted with luggage, and checking into hotel. It was flawless. It is unimaginable to think what efforts we would have had to spend to accomplish what Hien planned and executed.]
Each hotel chosen was excellent and the tours selected were largely worthwhile. All guides with the exception of one were excellent.

Hotel Reviews
Rayavadee

This is the finest hotel in over 40 years of travel I have stayed. The service and friendliness of the staff couldn't be higher. They anticipated our needs and were ready to help in any way. The hotel's bungalows were spacious, well equipped with huge patios and the largest bed I have ever seen. They have the largest infinity pool I have ever seen with many chairs. They also have a premier beach with great service and comfortable chaises which are set up with multiple towels. They also have kayaks and other equipment free of charge. The included brunch was outstanding and overall the food was of the highest quality. It is a place I would like to return even though it is over 15k miles from my home. The resort is set on over 25 acres and in the jungle. We saw monkeys every day and a large monitor lizard. They have a great application that allows you to call for buggies to transport you if you wish around the facility and essentially accomplish anything you need. It is easy to easy to walk to local stores in Railey and to the pier for pickup for tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was perfect
Caravelle Saigon

Excellent location, great service, and very comfortable room meticulously cared for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chatrium Hotel Riverside Bangkok
Bangkok

Great place to stay along the river with shuttle boats available. Upper floor rooms with river view are spectacular. Rooms are very spacious, comfortable, and well equipped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Resort
Chiang Mai

This hotel has an amazing vibe and is highly stylistic. Staff is extremely helpful and courteous. Rooms are extremely comfortable and easy to live in. Great location to walk into numerous restaurants.

Silavadee Pool Spa Resort

This hotel has great views of the sea from ocean villas. Ours had an amazing pool, giant bath tub and great deck with amazing views from everywhere in the villa. The villa was large and very comfortable. Service was excellent and the morning buffet may the best. The hotel has a few downsides, but still is a great boutique facility to stay. The first is that since it is on the side of steep hill getting to the pool or restaurants is a strenuous walk. They do have buggies which cart you around when easily requested and supplied. The other is that the beach is just adequate. However, the overall facility is great. In addition, they provide a shuttle service to a large mall about 29 minutes away. Otherwise restaurants require a cab ride.

Chen Sea Resort & Spa
Phu quoc

This is a low key resort with easy walks to the pool and beach. The beach is quite nice and the water great to swim in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

Couldn't be more fun, interesting, with delicious food and a great guide. Riding on the back of a moped where traffic is scary is awesome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day of visiting Kanta Elephant Sanctuary  - Orchid Farm & Doi Suthep Temple
Full day of visiting Kanta Elephant Sanctuary - Orchid Farm & Doi Suthep Temple
Chiang Mai

Can't say enough about this. Loved the elephants and the people running the sanctuary who were informed and dedicated. Butterfly and orchid farm were outstanding.

Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

This experience is not to be missed. The ingenuity of the Viet Cong and the guerilla tactics is scary. The dedication of the these guerilla fighters and how they lived is unimaginable.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

The visit to China town, the best one I have ever been to, was exciting, delicious, and not to be missed. There is plenty of walking and we also got a chance to visit a local nightclub and the flower warehouse district. A great night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok City Tour Full Day (RA)
Bangkok City Tour Full Day (RA)
Bangkok

Visiting the Grand Palace and the various buildings surrounding it was excellent. There were many tourists but manageable. Also seeing it at night is a must. We would like to spend more time in Bangkok as there way too much to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

The half day tour was excellent. The train experience was okay. I would have rather spent more time discovering Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Halong Bay Day Trip (Jade Sails)
Halong Bay Day Trip (Jade Sails)
Hanoi

This is well worth the day on a comfortable boat with adequate space for the many passengers. The staff were excellent. The buffet lunch while extensive was not particularly tasty.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Mekong Delta Full day  by Speed Boat ( LR) - updated
Mekong Delta Full day by Speed Boat ( LR) - updated
Vietnam

Parts of the trip were great. Other parts were ho hum. It seemed like they added things to just take up time. There were lots of obvious explanations. There is plenty of walking and it was hot. While I got a sense of the delta I felt like I wanted to learn more. Also the trip by boat was quite annoying as the river is filled with floating plant material which constantly clogged the propeller and required stopping and reversing the engine to go forward again. The river is quite dirty.

Quality of Experience
Food
We were taken to a restaurant which allowed us to experience many types of well prepared food
Guides, Drivers and Staff
Transport
VIP Fast Track Visa On Arrival  Service
VIP Fast Track Visa On Arrival Service
Vietnam
Full Day Trekking at Doi Inthanon (RA)
Full Day Trekking at Doi Inthanon (RA)
Chiang Mai

Well worth the experience exploring the forest, rice fields, waterfall, and learning about the variety of plant life and trees and how it is incorporated into the lives of those living there. It is a special area.

Quality of Experience
Food
Was taken to very authentic local Thai restaurant
Guides, Drivers and Staff
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

This is a must do and see experience. There is significant walking involved and climbing up stairs. Visiting Angkor Wat is one of the greatest experiences of my life. It is breathtaking in scope, scale, and detail. It is hard to imagine that is was created when it was.

Quality of Experience
Guides, Drivers and Staff
Transport
VIP Fast Track Services
VIP Fast Track Services
Vietnam
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Local specialist: Hien Do