Driver Samir was amazing.-travelers from Korea
Morocco | Jan 8 - Jan 21, 2024

H
Hyunshin P.
Manhattan, NY | Reviewed on Jan 21, 2024

Driver Samir was amazing.
Tour guide at Marrakesh (lady)was good. Guide at Fes(Mohammed) was good but he took us too many shopping places. Essaouira guide was so so. Ait Ben Haddou guide and movie studio trip were bad. They were only interested in tips.
In general, Hotels were good.
We loved Fes and Sahara expirence. At the tent, our guide Hamid(? Nomad 4x4 driver/guide) was very good.
We love Morocco!

Hotel Review
Riad Fès - Relais & Châteaux
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Desert Adventures around Merzouga
Desert Adventures around Merzouga
Merzouga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a local family
Dine with a local family
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 26, 2024
Hello Hyunshin, Thank you sincerely for taking the time to share your feedback on your recent journey through Morocco! We're thrilled to hear about the highlights and appreciate your detailed insights into the various aspects of your trip. It's wonderful to know that Samir, your driver, left such a positive impression on your travel experience. Having a reliable and friendly driver can truly enhance the journey, and we're glad Samir contributed to that. We're also pleased that the tour... Read more

Hello Hyunshin,

Thank you sincerely for taking the time to share your feedback on your recent journey through Morocco! We're thrilled to hear about the highlights and appreciate your detailed insights into the various aspects of your trip.

It's wonderful to know that Samir, your driver, left such a positive impression on your travel experience. Having a reliable and friendly driver can truly enhance the journey, and we're glad Samir contributed to that. We're also pleased that the tour guide in Marrakesh added value to your exploration of the city.

We take note of your comments about the guide in Fes, and we apologize for any inconvenience caused by the excessive shopping stops. Your feedback is invaluable as it helps us refine our services to provide a more balanced and enjoyable experience for our travelers.

We're sorry to hear that the guide in Essaouira and the guides at Ait Ben Haddou and the movie studio fell short of expectations. We appreciate your honesty, and we will be sure to address these concerns with our local partners to ensure a more enriching experience for future travelers.

On a brighter note, it's heartening to learn that the hotels met your expectations, and we're overjoyed that Fes and the Sahara experience left lasting impressions. Your kind words about Hamid, your guide at the tent in the Sahara, will surely be passed on to him. We're delighted that he added to the enjoyment of your visit.

Your passion for Morocco shines through, and we're grateful to have been a part of your exploration. Should your travels lead you back to Morocco or to other destinations, we'd be honored to assist you in creating more unforgettable memories.

Thank you for choosing us, and we look forward to the possibility of serving you again on your future adventures!

Warm regards,
Mohamed.