The Most Magical Trip

Botswana | May 7 - Jun 16, 2024

My daughters and I planned a girls trip to Africa. Four countries (South Africa, Botswana, Zimbabwe and Namibia) in 3 weeks was no small feat for first time visitors. We reached out to Kimkim for help and they connected us with their local specialist Esther Reumpol of The Eco-Travel Boutique.
Esther, through the Kimkim platform, made the whole planning process easy. Her suggestions based on our given budget, interests and preferences helped us narrow down what we wanted to do. From the time we connected till the time we got home, Esther was in constant contact, coordinating, revising, confirming and checking in.
The result of her patience with our itinerary revisions was perfect! The accommodations she booked were superb, the transfers to and fro like clockwork, our last minute tour bookings accommodated and all our inquiries patiently and promptly answered.
Esther is also a miracle worker. My luggage, amongst some other passengers, was offloaded from our flight from Nelspruit to Victoria Falls. We were taking a morning chartered flight to the Okavango delta the day after and there were no more flights from that airline coming in that day or the next. All I had were the clothes I was wearing. All my necessities, toiletries and medicines were in my luggage.
I call her a “miracle worker” because on this chartered flight, you can only check in soft luggage with a weight limit of 20 kg inclusive of hand carry. My luggage was in a hard case and weighed 25 kg which I was planning on repacking to a duffle for our 4 night stay at the Delta. I had resigned myself to accepting that I would not get to see my luggage until I got back to Victoria Falls but Esther, somehow, made the airline deliver my luggage to the heart of the delta. This was the airlines responsibility and was not part of Esther’s obligation to us. I can just imagine how many phone calls she had to make, while she herself was away on a work trip and I am truly grateful.
Our biggest thanks to the KimKim team, Esther and Lucy, our concierge, for making our first visit to Africa the most wonderful and memorable experience. It was a palate teaser that makes us want to go back, stay longer in each country and explore more of what Africa has to offer.