Costa Rica Trip Review
Costa Rica
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Dec 24 - Jan 2, 2025
Positives - good set of activities, although I wish we had done the volcano hike instead of the nature walk in arenal as we had already done the nature hike in monterverde. Doing it twice made no sense. Other than that rest of the activities were fun.
Negatives - where I stay matters a LOT. 2/4 hotels were disappointing in a 10 day stay. That is about 5 days in total of not having good lodging which was a real turn off. No running water at times and on top of that hotel tried to swindle us for a mandatory new years meal at an outrageous cost. Sales should have checked into all this and been upfront with us but Greg in service came to our rescue and got us out of the meal. Thank you for that. I would have hoped that kimkim would have partially reimbursed us for the hotel stay in arenal as it was lousy but they did not offer to do so. They did promise to reimburse us for the cost of the new year meal which was a relief. Again, we should have not been charged for it. 1500 or so for three nights at a below mediocre hotel just doesn’t feel right. When you are paying a hefty amount for a vacation you want the best. You don’t want to be blind sided. And I wouldn't say it was the best. Greg did come to our rescue and did his absolute best. Thank god for that else this would have sucked.
Hotel Reviews
This isn’t a 4 star hotel, not even 3. Water in both the bathrooms would suddenly stop running. At some point in the night the water just shut down for a couple of hours which was awful. Found worms in the bathrooms. Bugs bit us. We left as soon as our excursions were over. Couldn’t wait get out.
Lovely hotel with very convenient location.
Very outdated, had a weird smell, cleanliness clearly not up to par but location wise convenient to town. Definitely could be updated as from the outside it has a very welcoming presence.
Activity Reviews
Loved the meal and the waterfall. Nature hike was a repeat and way too long. Could have done the volcano hike and cooking class at the farm.
Hi Nadia!
I hope you are settling in well after your trip.
I wanted to thank you for your feedback as we will always continue to strive for improvement and better trips.
I hope that although there were parts of your trip that did not meet your expectations, that you could still take some incredible memories back home 🩵