Sharon planned our trip and Hicham were equally outstanding, ...
Morocco | Aug 25 - Sep 5, 2022

Brooke
Brooke D.
Bradenton, FL | Reviewed on Oct 12, 2022

Sharon planned our trip and was outstanding and responsive before during and even after returning home as I'll explain. We needed Sharon only once while traveling to accommodate our son during our eight days on the road with our driver Hicham as our son wished for his own room during our final three nights together. She managed that process with our driver, Hicham once she gained our permission to adjust the extra cost for which we were grateful. Hicham was an outstanding driver, conversational if we engaged him (were not asleep) while always keeping us safe. He would meet us to pick us up at our accommodations not on time, but always early. Our vehicle clean inside and out. He was professional, and courteous. There were times we'd invite him to have lunch with us and he would politely decline. Of course this was during the time for him to make calls to confirm tour guides were at the ready for us whether it be two hours away or more, wherever our next destination was. He was never on his phone while driving nor checking messages. Our guides would magically appear and Hicham would hand us off and appear exactly when we needed him again. We did enjoy a few meals together, but Hicham was the consummate professional at all times. Hicham became like family to us as we traveled with our son during the first eight days before dropping him at his University to study abroad. Our son sat in the front seat listening intently to Hicham as he explained his roots in Morocco, that he is a proud Berber, among the original settlers of Morocco. Hicham drove many many thousands of kilometers somehow without GPS through the Sahara Desert by the Algerian border, and we always felt safe. It's customary to be stopped as a tour van and he always had perfect legal documentation. A highlight for us was luxury camping after riding camels in Merzouga, with our own private showers, wireless and Air Conditioning. We learned not all tours direct their clients to the luxury camps like we enjoyed; in fact, we were the only three at our camp, and neighboring camps included dozens of people sharing toilets, no wireless, nor AC. Among those were a honeymoon couple we saw the next morning at sunrise after climbing the highest dune to catch sunrise which confirmed what we already knew about Sharon and Hicham's utmost high level of integrity. Hicham helped us deliver our son and move him to Ifrane at the University and waited patiently for us when there were University snafus. He never complained and only exhibited the highest level of patience. We have incredible memories and photos now that we've been home two weeks, and finally need to mention that my son lost his debit card while traveling last weekend to Tangier about a six hour journey from his University in Ifrane. Morocco is a cash economy so it was frightening to our son to have just begun a long holiday weekend away with limited cash. I messaged Sharon to suggest solutions such as a wire, and she offered to have Hicham drive to our son to give him some Dirhams. Now that is going above and beyond! We love Moroccan Immersions!! Thank you, Sharon and Hicham. We will be referring all of our friends to you.

Hotel Reviews
Chez Ichou
Dades Gorge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
cats roaming..my husband is allergic.
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Makan
Fès
Authenticity & Character
Staff
Cleanliness & Comfort
super noisy in evening
Riad Hicham
Chefchaouen

excellent food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Zahia
Old Medina, Tangier

Shower over flowed. Drain was clogged. Made worse as there were No towels for post shower never mind to clean up floor, and When we asked for more, they brought ONE! In the alley next door, a man was working ALL NIGHT LONG. We never slept!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marrakech to Dades Valley via Ait Ben Haddou
Marrakech to Dades Valley via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your Camp
Camel trek to your Camp
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Merzouga via Todgha Gorge & Tinghir
Dades Valley to Merzouga via Todgha Gorge & Tinghir
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour of Desert Region
Tour of Desert Region
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Fes via Midelt, Azrou, & Ifraine
Merzouga to Fes via Midelt, Azrou, & Ifraine
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour & Free Afternoon in Chefchaouen
Guided Tour & Free Afternoon in Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Tangier
Guided Tour of Tangier
Tangier
Quality of Experience
Guides, Drivers and Staff
Transport
Head to Ifraine
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Oct 27, 2022

Hi Brooke,

Thank you so much for the long and detailed review (and for sharing so many pictures!). We are so glad that you all enjoyed your time with Hicham exploring the country as a family before dropping Will of at school! And, of course, we consider you all part of the family now, so if Will needs anything, we are just a phone call away!

Take care and keep in touch!
Sharon, Hicham, and the rest of the Morocco Immersion family