Amazing trip to Portugal and Morocco
Portugal | Oct 16 - Nov 1, 2023

Natasha
Natasha G.
Canada | Reviewed on Nov 02, 2023

The entire experience - from planning the trip with Beatriz to having every last detail loaded into the Trip Plans app to immediate availability for support via the messaging feature in the app, to the selection of hotels and guides was incredible. I would use kimkim again without hesitation and would highly recommend them to anyone. Thank you.

Hotel Reviews
Riad Madu Desert Camps
Merzouga

Fantastic experience - great, roomy accommodations, fantastic staff who worked hard to please and entertain us. The food was really good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon

Charming, clean centrally located boutique hotel with amazing staff - friendly and very helpful. We really enjoyed staying there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms beside the elevators are noisy. The staff relocated us to an upgraded room the following morning, which was lovely.
Évora Olive Hotel
Evora

The hotel is in a good location and has a large underground parking garage. The staff were impersonal and distant. We arrived during a torrential downpour. No one helped us unload our luggage or told us that we can unload in the underground garage. They just watched us get soaked. We arrived at 2pm but were not given a room until the checkin time at 3pm even though we were soaked to the bone. The rooms were bare of necessities - no conditioner or body lotion, lumpy mattress and flat-as-pancakes pillows. Plastic cups for drinking. Two old fraying towels. The floors are polished concrete, so we asked for slippers and were told that we'd have to buy them. Not sure how this is a 4-star hotel....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto

A nice, clean, centrally-located hotel. It was overall a very comfortable stay although the room was quite small - we had to get creative in finding space for our suitcases. Where the hotel fell short is that there was no laundry service on weekends(why would a hotel provide a service Monday-to-Friday? That's not how traveling works) and the staff missed making a reservation at a restaurant for us even though we reminded them twice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and comfortable. The room was just a little small
Riad La Clé De Fès
Fès

The common areas of the Riad are beautiful! The room we stayed in was very large, comfortable and nicely designed. The bathroom was quite dated. The floor of the room slanted quite a bit, the shower and sinks were chipped and cracked. The staff were lovely. We had dinner in the Riad one night and it was delicious and well presented.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

A nice hotel with all the amenities of a large hotel serving both leisure and leisure travelers. The room was large and comfortable. The rooftop restaurant was lovely and the food delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Chefchaouen, "The Blue City"
Day Excursion to Chefchaouen, "The Blue City"
Morocco

We ended up staying in Chefchaouen overnight. Could have stayed here a second night if I were to do it again. Very beautiful, quaint and charming town.

Quality of Experience
Guides, Drivers and Staff
Transport
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Sofia was a delight. She was friendly, engaging, very knowledgeable and fun to be with.

Quality of Experience
Food
Guides, Drivers and Staff
As I said, Sofia was absolutely delightful!
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Nuno was out guide - born and raised in Sintra, he expertly showed us the best of it and knew how to cut the lines of tourists. He also added a few stops that were absolutely spectacular. Nuno was so much fun to be with - entertaining, knowledgeable, super friendly. It was one of the trip's highlights for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Sweet and Tasting Évora Tour
Sweet and Tasting Évora Tour
Évora

We had to cut this activity short because of the heavy rain and only completed two tastings of the scheduled four. Also, the first stop was a pastry and sweets shop because it was literally a few steps from the hotel. The second stop was to try canned sardines and was sardine pate. Backwards - after the sweets, the sardines did not go down well.

Quality of Experience
Guides, Drivers and Staff
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

A nice tour of Porto with Perdro. A very knowledgeable young man, he made the tour fun and interesting. He also suggested and took us to an amazing restaurant after the hotel failed to secure a reservation for us.

Quality of Experience
Guides, Drivers and Staff
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

A trip to Portugal would not be complete without a visit to Douro Valley - such a beautiful, tranquil place. Loved every minute of it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 02, 2023

Hi Natasha! Thank you so much for your nice feedback!!! I'm so glad to know you enjoyed your time both in Portugal and Morocco discovering amazing places with your guides. It was a pleasure working with you all along the way! Best regards, Bea.