Family trip to Iceland in March
Iceland | Mar 23 - Mar 27, 2024

Huyen
Huyen C.
San Francisco, CA | Reviewed on Apr 04, 2024

We had a wonderful family trip to Iceland in March. The itinerary suggested by KimKim was perfect. The highlight of course was the unforgettable Northern Light we saw from our Buubble hotel (truly magical). Gummi (Guðmundur Óli) was knowledgeable and very thoughtful/attentive and gave us a fantastic Golden Circle tour. The tour was great, just the perfect day that ended with a relaxing dip at the Secret Lagoon. Gummi delighted our family with fun and important facts about Iceland. He checked in on us, was available at all time and guided us when we got lost.
We traveled frequently as a family and Gummi was by far one of the best in all our international tour - he made our Iceland trip truly special.
We were not able to visit the Blue Lagoon due to the active Volcano although the Sky Ritual and Secret Lagoon were fantastic. Other highlights our children loved: Thingvellir National Park, The Geyser and Katla Ice Cave. The only hiccup was some technical issues with a hotel reservation and charge but Gummi took care of the misunderstanding.
I shared our photos to friends and families and now many want to go visit Iceland! I will be sure to recommend Gummi and KimKim.

Hotel Reviews
Hotel Borg by Keahotels
Reykjavik

Very nice hotel. Central to many places to eat. Staff very attentive

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík

Nice and clean hotel. Food was decent

Courtyard by Marriott Reykjavik Keflavik Airport
Reykjanesbær

Terrible check-in. The front desk could not find our reservation for two rooms and took a long time before locating them even though we showed them the confirmation. They also charged us for a dinner that we never took!

Authenticity & Character
Location
Staff
Staff could not find our reservation and charged us for a dinner we never had
Cleanliness & Comfort
Bubble Hotel
Selfoss

A magical experience for northern light viewing. We were not cold with the heating blanket and warmed air. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

We went to the Sky Lagoon shortly after we landed in KEF. It was a welcoming surprise. Staff was very nice and the experience was "cool" (per the children). We were able to soak in the warm lagoon as the sunset

Quality of Experience
Guides, Drivers and Staff
Bubble Hotel with Golden Circle tour
Bubble Hotel with Golden Circle tour
Iceland

Magical experience. The Northern Light can be seen clearly from our bed for several hours at night. The "room" was warm and clean and not as small as some reviewers have mentioned.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland
Quality of Experience
Katla Ice Cave
Katla Ice Cave
Iceland

The ice formations were surreal - beyond our expectation. The ride to the cave was a bit rough and we wished we had more time.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Iceland

The ship and staff and setting was very nice. Except we saw only a few dolphins and no whales!

Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

NOt seen- cancelled due to active volcanoes

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Apr 13, 2024
Thank you so much for the kind review, despite the unpleasantness with the Marriott Keflavík Hotel.
It has been a surprising experience for us, as they have been known for great quality service up until now. Luckily this has all been sorted now and they've refunded you.
Nature decided to play a few tricks on you too, as a nearby volcano closed down the Blue Lagoon and the whales didn't show themselves. Unfortunately, such is nature. but like I said, I am so glad that you enjoyed everything...
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Thank you so much for the kind review, despite the unpleasantness with the Marriott Keflavík Hotel.
It has been a surprising experience for us, as they have been known for great quality service up until now. Luckily this has all been sorted now and they've refunded you.
Nature decided to play a few tricks on you too, as a nearby volcano closed down the Blue Lagoon and the whales didn't show themselves. Unfortunately, such is nature. but like I said, I am so glad that you enjoyed everything else.
It really was a pleasure getting to meet you all for a day and show you around the Golden Circle.
I certainly hope I will see you in Iceland again at some point :)

All the best
Gummi